CN110460452B - Message pushing method and related product - Google Patents
Message pushing method and related product Download PDFInfo
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- CN110460452B CN110460452B CN201910561580.4A CN201910561580A CN110460452B CN 110460452 B CN110460452 B CN 110460452B CN 201910561580 A CN201910561580 A CN 201910561580A CN 110460452 B CN110460452 B CN 110460452B
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/22—Social work
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H20/00—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance
- G16H20/70—ICT specially adapted for therapies or health-improving plans, e.g. for handling prescriptions, for steering therapy or for monitoring patient compliance relating to mental therapies, e.g. psychological therapy or autogenous training
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/16—Arrangements for providing special services to substations
- H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
- H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
- H04L12/1822—Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/16—Arrangements for providing special services to substations
- H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
- H04L12/185—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast with management of multicast group membership
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/16—Arrangements for providing special services to substations
- H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
- H04L12/1859—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast adapted to provide push services, e.g. data channels
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/21—Monitoring or handling of messages
- H04L51/216—Handling conversation history, e.g. grouping of messages in sessions or threads
Abstract
The embodiment of the invention provides a message pushing method and a related product, which are applied to electronic equipment, and the method comprises the following steps: the method comprises the steps of obtaining psychological state associated information of a target object, analyzing according to the psychological state associated information to obtain a plurality of target keywords, determining a target group to which the target object belongs according to the target keywords, wherein the target group corresponds to a target psychological counselor, pushing the target keywords to the target psychological counselor, and thus, distributing special and appropriate target psychological counselors for the target object by pushing the target keywords of the target object to the target psychological counselor corresponding to the target group, and facilitating the target psychological counselor to know the psychological state of the target object.
Description
Technical Field
The invention relates to the technical field of message pushing, in particular to a message pushing method and a related product.
Background
At present, in order to help people who give up social health to build more powerful confidence and courage and merge into normal life as soon as possible, the social health management center educates and guides people how to know themselves correctly and build correct life appearance again in a psychological tutoring mode.
The managers of the social rehabilitation management unit usually carry out psychological health consultation on social rehabilitation personnel, and can also communicate with the social rehabilitation personnel on line through app to realize remote psychological counseling and greatly improve the convenience of communication.
Disclosure of Invention
The embodiment of the invention provides a message pushing method and a related product, wherein a plurality of target keywords of a target object are pushed to a target psychological counselor, and the target psychological counselor is allocated with a special and appropriate target psychological counselor, so that the target psychological counselor can know the psychological state of the target object conveniently.
A first aspect of an embodiment of the present invention provides a method for pushing a message, where the method includes:
acquiring psychological state associated information of a target object;
analyzing according to the psychological state correlation information to obtain a plurality of target keywords;
determining a target group to which the target object belongs according to the target keywords, wherein the target group corresponds to a target psychological counselor;
and pushing the target keywords to the target psychological counselor.
A second aspect of the present invention provides a message pushing apparatus, where the apparatus includes: an acquisition unit configured to acquire psychological state related information of a target object;
the analysis unit is used for analyzing according to the psychological state correlation information to obtain a plurality of target keywords;
the determining unit is used for determining a target group to which the target object belongs according to the target keywords, and the target group corresponds to a target psychological counselor;
and the pushing unit is used for pushing the target keywords to the target psychological counselor.
In a third aspect, an embodiment of the present invention provides an electronic device, including a processor, a memory, a communication interface, and one or more programs, where the one or more programs are stored in the memory and configured to be executed by the processor, and the program includes instructions for executing the steps in the first aspect of the embodiment of the present invention.
In a fourth aspect, the present invention provides a computer-readable storage medium, where the computer-readable storage medium is used for storing a computer program, where the computer program is used to make a computer execute some or all of the steps described in the first aspect of the present invention.
In a fifth aspect, embodiments of the present invention provide a computer program product comprising a non-transitory computer readable storage medium storing a computer program operable to cause a computer to perform some or all of the steps as described in the first aspect of embodiments of the present invention. The computer program product may be a software installation package.
The embodiment of the invention has the following beneficial effects:
it can be seen that, according to the message pushing method and the related product described in the embodiments of the present invention, by obtaining the psychological state related information of the target object and analyzing according to the psychological state related information, a plurality of target keywords are obtained, a target group to which the target object belongs is determined according to the plurality of target keywords, the target group corresponds to the target psychological counselor and pushes the plurality of target keywords to the target psychological counselor, so that the target psychological counselor is allocated to the target object by pushing the plurality of target keywords of the target object to the target psychological counselor corresponding to the target group, and the target psychological counselor is convenient for the target psychological counselor to know the psychological state of the target object.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed to be used in the description of the embodiments are briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.
Fig. 1 is a schematic flowchart of a message pushing method according to an embodiment of the present invention;
fig. 2 is a schematic flowchart of a message pushing method according to an embodiment of the present invention;
fig. 3 is a schematic flowchart of another message pushing method provided in an embodiment of the present application;
fig. 4 is a schematic structural diagram of another electronic device provided in an embodiment of the present application;
fig. 5A is a schematic structural diagram of a message pushing apparatus according to an embodiment of the present application;
fig. 5B is a modified structure of the message push apparatus shown in fig. 5A according to the embodiment of the present application.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The terms "first," "second," "third," and "fourth," etc. in the description and claims of the invention and in the accompanying drawings are used for distinguishing between different objects and not for describing a particular order. Furthermore, the terms "include" and "have," as well as any variations thereof, are intended to cover non-exclusive inclusions. For example, a process, method, system, article, or apparatus that comprises a list of steps or elements is not limited to only those steps or elements listed, but may alternatively include other steps or elements not listed, or inherent to such process, method, article, or apparatus.
Reference herein to "an embodiment" means that a particular feature, structure, or characteristic described in connection with the embodiment can be included in at least one embodiment of the invention. The appearances of the phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. It is explicitly and implicitly understood by one skilled in the art that the embodiments described herein can be combined with other embodiments.
The electronic device described in the embodiment of the present invention may include a server, a smart Phone (such as an Android Phone, an iOS Phone, a Windows Phone, etc.), a vehicle event data recorder, a tablet computer, a video matrix, a monitoring platform, a palm computer, a notebook computer, a Mobile Internet device (MID, Mobile Internet Devices), or a wearable device, which are merely examples, but not exhaustive, and include but are not limited to the above Devices.
Fig. 1 is a schematic flow chart of a message pushing method according to an embodiment of the present invention. The message pushing method described in this embodiment includes the following steps:
101. and acquiring the psychological state associated information of the target object.
In the embodiment of the present application, in order to better understand the psychological state of the target object, the psychological state related information may be acquired.
Wherein the mental state related information may include at least one of: the method comprises the following steps that a target object carries out psychological answer information of a questionnaire through an electronic device, chat records of the target object in a preset application, and attribute information of the target object, wherein the attribute information comprises at least one of the following: gender, age, occupation, drug-taking age, drug-withdrawal age, etc. The plurality of information are all information associated with the psychological state of the target object, so that the psychological state of the target object can be determined according to the psychological state associated information.
Optionally, in step 101, the obtaining mental state related information of the target object may include the following steps:
obtaining a chat record of a target object in a preset application; or acquiring answer information of the target object aiming at a preset questionnaire.
The preset application can be a special chat application installed on the electronic device, such as a WeChat chat application, a QQ chat application, a social application such as a microblog and a forum, or an application specially used for managing social health staff, and the preset application has a chat function, so that social health staff can communicate with other social health staff through the preset application, or communicate with a manager of the social health management unit, such as a psychological counselor of the social health management unit, so that the social health staff can be helped to perform psychological health consultation, and on the other hand, the manager of the social health management unit can manage and provide help for the social health staff.
Therefore, a chat record of the target object in the preset application may be obtained, in a specific implementation, the chat record may be a chat record between the target object and a preset contact in a preset time period, and the preset contact may be at least one of: other social health staff social health management unit management personnel, for example, psychological counselor.
The answer information of the target object to the preset questionnaire can be acquired, the preset questionnaire can be a questionnaire provided by social security administration and related to the aspect of psychological tests, and after the target object answers the preset questionnaire, the electronic equipment can acquire the answer information of the preset questionnaire, so that the psychological state of the target object can be determined according to the answer information of the questionnaire.
102. And analyzing according to the psychological state correlation information to obtain a plurality of target keywords.
The method comprises the steps of analyzing according to the psychological state associated information to obtain a plurality of target keywords, and specifically, if the psychological state associated information comprises a chat record of a target object in a preset application, extracting keywords from the chat record to obtain the target keywords. If the psychological state associated information comprises answer information of the target object aiming at a preset questionnaire, keyword extraction can be carried out on the answer information to obtain a target keyword; in addition, if the psychological state related information includes the attribute information of the target object, keyword extraction may be performed on the attribute information to obtain the target keyword.
Alternatively, if the mental state related information includes a chat log of the target object in the preset application, the chat log includes a plurality of chat messages, after the chat log of the target object in the preset application is obtained,
grouping a plurality of chat messages according to the lengths of the chat messages to obtain a plurality of groups;
screening out a reference chat message set from the chat messages of each group in the multiple groups according to a preset screening strategy to obtain multiple reference chat message sets;
and analyzing the reference chat messages in the reference chat message sets to obtain a plurality of target keywords.
The chat messages with the same or similar length can be divided into the same group, so that when the keywords are extracted, the chat messages in the same group can be matched with the preset keywords corresponding to the preset keywords, and the target keywords matched with the preset keywords are obtained. Therefore, the number of preset keywords for matching can be reduced, and the keyword extraction efficiency is improved.
The preset screening policy may be to screen out a chat message including a preset punctuation mark, a preset chat emoticon, and a preset keyword, for example, the preset punctuation mark may be an exclamation mark or a ellipsis mark, the preset chat emoticon may be an emoticon such as laugh or sadness, and the preset keyword may be a keyword related to emotion, such as happiness, anger, tension, and angry. Therefore, the reference chat message set is screened out from the chat messages of each group in the multiple groups according to the preset screening strategy, so that the number of the chat messages for extracting the keywords can be reduced, and the efficiency of extracting the keywords can be improved.
103. And determining a target group to which the target object belongs according to the target keywords, wherein the target group corresponds to a target psychological counselor.
In the embodiment of the application, it is considered that when the number of the social security personnel is large, the social security personnel can be grouped and managed, so that the electronic device can construct a plurality of groups, divide the plurality of social security personnel with large numbers into the plurality of groups, wherein each group can include a corresponding group keyword set, the group keyword set includes a common group keyword of the corresponding group, and further, the target object can be determined to belong to a target group of the plurality of groups according to the plurality of keywords of the target object.
Optionally, in step 103, determining a target group to which the target object belongs according to the target keywords may include the following steps:
31. acquiring a group keyword set corresponding to each group in a plurality of groups to obtain a plurality of group keyword sets;
32. determining the association degree between the target object and each group in the groups respectively according to the target keywords and the group keyword sets to obtain a plurality of association degrees;
33. and determining a group corresponding to the maximum relevance degree in the relevance degrees as a target group to which the target object belongs.
For each group, the group keywords in the group keyword set corresponding to the group are the same keywords that the social security personnel in the group have. In the embodiment of the application, a group keyword set corresponding to each group in a plurality of groups in a preset application can be obtained to obtain a plurality of group keyword sets.
The association degree between the target object and each group in the multiple groups is determined according to the multiple target keywords and the multiple group keyword sets, specifically, for the multiple target keywords and each group keyword set, the same group keyword number of the group keywords in the group keyword set, which are the same as the multiple target keywords, is determined, and then, the association degree between the target object and each group is determined according to a preset corresponding relation between the same keyword number and the association degree, wherein the greater the number of the same keywords, the greater the corresponding association degree is, and thus, the multiple association degrees corresponding to the target object and the multiple groups can be obtained. Further, a group corresponding to the maximum relevance degree in the relevance degrees is determined as a target group to which the target object belongs. In this way, by determining the target group to which the target object belongs according to the plurality of target keywords, the target object and other social community health workers in the target group can communicate in the target group, and the social community health workers with a high degree of association can be managed in a unified manner.
Optionally, in this embodiment of the application, for any one of the plurality of groups in the preset application, the method may further include the following steps:
a1, acquiring a group chat record of any one of the groups in a preset time period;
a2, analyzing the group chat records to obtain a plurality of reference keywords;
a3, counting the first occurrence frequency of each reference keyword in the group chat records to obtain a plurality of first occurrence frequencies;
a4, determining at least one target reference keyword corresponding to at least one first occurrence frequency exceeding a first preset threshold in the plurality of first occurrence frequencies;
a5, obtaining a second occurrence frequency of each group keyword in a plurality of group keywords in the group keyword set corresponding to any group within the preset time period to obtain a plurality of second occurrence frequencies;
a6, determining at least one target group keyword corresponding to at least one second occurrence frequency exceeding the first preset threshold in the plurality of first occurrence frequencies;
a7, updating the group keyword set corresponding to any group according to the at least one target reference keyword and the at least one target group keyword.
In the embodiment of the application, the change of the psychological state of the social withdrawal persons in any group is considered, so that the change of the psychological state of the social withdrawal persons in any group can be determined through the group chat records, and the group keyword set is updated according to the change, so that the group keyword set has real-time performance, and the target psychological counselor can conveniently and intuitively know the psychological state change of the social withdrawal persons in any group in time. Specifically, the group chat records of any group in a preset time period may be obtained, where the preset time period may be set by a manager of a social security administration, or may be set by default of the system, and the embodiment of the present application is not limited. The group chat history can then be parsed to obtain a plurality of reference keywords. Furthermore, the first occurrence frequency of each reference keyword can be counted, and then, a plurality of corresponding first occurrence frequencies in the plurality of reference keywords can be obtained, and at least one target reference keyword corresponding to at least one first occurrence frequency exceeding a first preset threshold value in the plurality of first occurrence frequencies is determined.
The second occurrence frequency of each group keyword in a plurality of group keywords in the group keyword set corresponding to any group in a preset time period can be obtained to obtain a plurality of second occurrence frequencies, some group keywords have high occurrence frequency, and some group keywords have low occurrence frequency, so that at least one target group keyword corresponding to at least one second occurrence frequency exceeding a first preset threshold value in the plurality of first occurrence frequencies can be determined.
It can be seen that the at least one target reference keyword and the at least one target group keyword are both keywords with higher frequency of occurrence, and therefore, the at least one target reference keyword and the at least one target group keyword can be added to the updated group keyword set according to the at least one target reference keyword and the at least one target group keyword, and thus, the group keyword set can be updated according to the group chat records in the preset time period, so that the obtained group keyword set is more accurate.
104. And pushing the target keywords to the target psychological counselor.
The target psychological counseling method includes the steps that a plurality of target keywords of a target object can be pushed to a target psychological counselor, so that the target psychological counselor can know the psychological state of the target object and conduct psychological health counseling on the target object in a targeted mode according to the psychological state of the target object.
Optionally, in this embodiment of the application, after updating the group keyword set corresponding to any one group according to the at least one target reference keyword and the at least one target group keyword, the method may further include the following steps:
b1, determining a first ratio between the first number of the at least one target group keyword and the first total number of the group keywords in the group keyword set before updating;
b2, determining a second ratio between the second number of the at least one target reference keyword and the second total number of group keywords in the updated set of group keywords;
and B3, if the first proportion is smaller than a second preset threshold value and the second proportion is larger than a third preset threshold value, pushing the updated group keyword set to the psychological counselor corresponding to any group.
In the embodiment of the application, after the group keyword set corresponding to any group is updated, a first number of at least one target group keyword and a first total number of group keywords in the group keyword set before updating can be counted, and a first ratio between the first number of the at least one target group keyword and the first total number of the group keywords in the group keyword set before updating is determined, wherein the smaller the first ratio is, the larger the change of the group keywords in the group keyword set before updating is; the method also comprises the steps of counting a second number of at least one target reference keyword and a second total number of group keywords in the updated group keyword set, and determining a second ratio between the second number of the at least one target reference keyword and the second total number of the group keywords in the updated group keyword set, wherein the larger the second ratio is, the more new group keywords are added in the updated group keyword set, the larger the change of the group keywords is, and further, the updated group keyword set can be pushed to a target psychological counselor, so that the psychological counselor corresponding to any group can know the psychological state change of the social health staff of the group in time.
It can be seen that, according to the message pushing method described in the embodiment of the present invention, by obtaining the psychological state related information of the target object and performing parsing according to the psychological state related information, a plurality of target keywords are obtained, a target group to which the target object belongs is determined according to the plurality of target keywords, the target group corresponds to the target psychological counselor, and the plurality of target keywords are pushed to the target psychological counselor, so that the target psychological counselor is allocated to the target object by pushing the plurality of target keywords of the target object to the target psychological counselor corresponding to the target group, and the target psychological counselor is convenient for the target psychological counselor to know the psychological state of the target object.
In accordance with the above, please refer to fig. 2, which is a flowchart illustrating an embodiment of a message pushing method according to an embodiment of the present invention. The message pushing method described in this embodiment includes the following steps:
201. and acquiring the psychological state associated information of the target object.
202. And analyzing according to the psychological state correlation information to obtain a plurality of target keywords.
203. And acquiring a group keyword set corresponding to each group in the groups to obtain a plurality of group keyword sets.
204. And determining the association degree between the target object and each group in the groups respectively according to the target keywords and the group keyword sets to obtain a plurality of association degrees.
205. And determining a group corresponding to the maximum relevance degree in the relevance degrees as a target group to which the target object belongs, wherein the target group corresponds to a target psychological counselor.
206. And pushing the target keywords to the target psychological counselor.
The detailed description of the step 201-206 can refer to the corresponding description of the message pushing method described in fig. 1, and is not repeated herein.
It can be seen that the message pushing method described in the embodiments of the present invention includes obtaining a plurality of target keywords by obtaining mental state related information of a target object and analyzing according to the mental state related information, obtaining a group keyword set corresponding to each of a plurality of groups, obtaining a plurality of group keyword sets, determining a degree of association between the target object and each of the plurality of groups according to the plurality of target keywords and the plurality of group keyword sets, obtaining a plurality of degrees of association, determining a group corresponding to a maximum degree of association among the plurality of degrees of association as a target group to which the target object belongs, the target group corresponding to a target psychological counselor, pushing the plurality of target keywords to the target psychological counselor, and thus, by determining the target group to which the target object belongs according to the plurality of target keywords, enabling the target object to communicate with other social security officers in the target group, and the social security personnel with larger association degree can be managed uniformly.
In accordance with the above, please refer to fig. 3, which is a flowchart illustrating an embodiment of a message pushing method according to an embodiment of the present invention. The message pushing method described in this embodiment includes the following steps:
301. and acquiring the psychological state associated information of the target object.
302. And analyzing according to the psychological state correlation information to obtain a plurality of target keywords.
303. And acquiring a group keyword set corresponding to each group in the groups to obtain a plurality of group keyword sets.
304. And determining the association degree between the target object and each group in the groups respectively according to the target keywords and the group keyword sets to obtain a plurality of association degrees.
305. And determining a group corresponding to the maximum relevance degree in the relevance degrees as a target group to which the target object belongs, wherein the target group corresponds to a target psychological counselor.
306. And pushing the target keywords to the target psychological counselor.
307. And acquiring a group chat record of any one of the groups in a preset time period.
308. And analyzing the group chat records to obtain a plurality of reference keywords.
309. And counting the first occurrence frequency of each reference keyword in the plurality of reference keywords in the group chat records to obtain a plurality of first occurrence frequencies.
310. And determining at least one target reference keyword corresponding to at least one first occurrence frequency exceeding a first preset threshold in the plurality of first occurrence frequencies.
311. And acquiring a second occurrence frequency of each group of keywords in the group keyword set corresponding to any group in the preset time period to obtain a plurality of second occurrence frequencies.
312. And determining at least one target group keyword corresponding to at least one second occurrence frequency exceeding the first preset threshold in the plurality of first occurrence frequencies.
313. And updating the group keyword set corresponding to any group according to the at least one target reference keyword and the at least one target group keyword.
The detailed description of the step 301-313 can refer to the corresponding description of the message pushing method described in fig. 1, and is not repeated herein.
It can be seen that, the message pushing method described in the embodiment of the present invention includes obtaining a plurality of target keywords by obtaining mental state related information of a target object and analyzing according to the mental state related information, obtaining a group keyword set corresponding to each group in a plurality of groups, obtaining a plurality of group keyword sets, determining a degree of association between the target object and each group in the plurality of groups according to the plurality of target keywords and the plurality of group keyword sets, obtaining a plurality of degrees of association, determining a group corresponding to a maximum degree of association in the plurality of degrees of association as a target group to which the target object belongs, pushing the plurality of target keywords to a target psychological counselor, and obtaining a group chat record of any group in the plurality of groups in a preset time period; analyzing the group chat records to obtain a plurality of reference keywords; counting the first occurrence frequency of each reference keyword in the plurality of reference keywords in the group chat records to obtain a plurality of first occurrence frequencies; determining at least one target reference keyword corresponding to at least one first occurrence frequency exceeding a first preset threshold in the plurality of first occurrence frequencies; acquiring a second occurrence frequency of each group keyword in a plurality of group keywords in a group keyword set corresponding to any group within a preset time period to obtain a plurality of second occurrence frequencies, and determining at least one target group keyword corresponding to at least one second occurrence frequency exceeding the first preset threshold in the plurality of first occurrence frequencies; the group keyword set corresponding to any group is updated according to the at least one target reference keyword and the at least one target group keyword, so that the target group to which the target object belongs can be determined according to the plurality of target keywords, the target object can be communicated with other social security personnel in the target group in the social security personnel in the target group, the social security personnel with high association can be conveniently managed in a unified manner, in addition, the group keyword set can be updated according to the group chat records in the preset time period, and the obtained group keyword set is more accurate.
The following is a device for implementing the message pushing method, specifically as follows:
in accordance with the above, please refer to fig. 4, where fig. 4 is a schematic structural diagram of an electronic device according to an embodiment of the present disclosure, the electronic device described in the embodiment includes: a processor 410, a communication interface 430, and a memory 420; and one or more programs, the one or more programs 421 stored in the memory and configured to be executed by the processor, the programs 421 including instructions for:
acquiring psychological state associated information of a target object;
analyzing according to the psychological state correlation information to obtain a plurality of target keywords;
determining a target group to which the target object belongs according to the target keywords, wherein the target group corresponds to a target psychological counselor;
and pushing the target keywords to the target psychological counselor.
In one possible example, in terms of obtaining mental state associated information of a target object, the program 421 includes instructions for performing the following steps:
obtaining a chat record of a target object in a preset application;
alternatively, the first and second electrodes may be,
and acquiring answer information of the target object aiming at a preset questionnaire.
In one possible example, in the aspect of determining the target group to which the target object belongs according to the plurality of target keywords, the program 421 includes instructions for:
acquiring a group keyword set corresponding to each group in a plurality of groups to obtain a plurality of group keyword sets;
determining the association degree between the target object and each group in the groups respectively according to the target keywords and the group keyword sets to obtain a plurality of association degrees;
and determining a group corresponding to the maximum relevance degree in the relevance degrees as a target group to which the target object belongs.
In one possible example, the program 421 further includes instructions for performing the steps of:
acquiring a group chat record of any one of the groups in a preset time period;
analyzing the group chat records to obtain a plurality of reference keywords;
counting the first occurrence frequency of each reference keyword in the plurality of reference keywords in the group chat records to obtain a plurality of first occurrence frequencies;
determining at least one target reference keyword corresponding to at least one first occurrence frequency exceeding a first preset threshold in the plurality of first occurrence frequencies;
acquiring a second occurrence frequency of each group of keywords in a plurality of group keywords in a group keyword set corresponding to any group in the preset time period to obtain a plurality of second occurrence frequencies;
determining at least one target group keyword corresponding to at least one second occurrence frequency exceeding the first preset threshold in the plurality of first occurrence frequencies;
and updating the group keyword set corresponding to any group according to the at least one target reference keyword and the at least one target group keyword.
In one possible example, the program 421 further includes instructions for performing the steps of:
determining a first ratio between a first number of the at least one target group keyword and a first total number of group keywords in the group keyword set before updating;
determining a second ratio between a second number of the at least one target reference keyword and a second total number of group keywords in the updated set of group keywords;
and if the first proportion is smaller than a second preset threshold value and the second proportion is larger than a third preset threshold value, pushing the updated group keyword set to the psychological counselor corresponding to any group.
Referring to fig. 5A, fig. 5A is a schematic structural diagram of a message pushing apparatus provided in this embodiment, which is applied to an electronic device, and the message pushing apparatus described in this embodiment includes an obtaining unit 501, a parsing unit 502, a determining unit 503, and a pushing unit 504, wherein,
the acquiring unit 501 is configured to acquire psychological state related information of a target object;
the analyzing unit 502 is configured to analyze the psychological state related information to obtain a plurality of target keywords;
the determining unit 503 is configured to determine a target group to which the target object belongs according to the plurality of target keywords, where the target group corresponds to a target psychological counselor;
the pushing unit 504 is configured to push the target keywords to the target psychological counselor.
Optionally, the obtaining unit 501 is specifically configured to:
obtaining a chat record of a target object in a preset application;
alternatively, the first and second electrodes may be,
and acquiring answer information of the target object aiming at a preset questionnaire.
Optionally, the determining unit 503 is specifically configured to:
acquiring a group keyword set corresponding to each group in a plurality of groups to obtain a plurality of group keyword sets;
determining the association degree between the target object and each group in the groups respectively according to the target keywords and the group keyword sets to obtain a plurality of association degrees;
and determining a group corresponding to the maximum relevance degree in the relevance degrees as a target group to which the target object belongs.
Alternatively, as shown in fig. 5B, fig. 5B is a modified structure of the message pushing apparatus shown in fig. 5A, which may further include, compared with fig. 5A: the statistics unit 505 and the update unit 506 are as follows:
the obtaining unit 501 is further configured to obtain a group chat record of any one of the plurality of groups within a preset time period;
the analyzing unit 502 is further configured to analyze the group chat records to obtain a plurality of reference keywords;
the counting unit 505 is configured to count a first occurrence frequency of each reference keyword in the group chat records to obtain a plurality of first occurrence frequencies; and the number of the first and second groups,
the determining unit 503 is further configured to determine at least one target reference keyword corresponding to at least one first occurrence frequency exceeding a first preset threshold in the plurality of first occurrence frequencies;
the obtaining unit 501 is further configured to obtain a second occurrence frequency of each group keyword in the group keyword set corresponding to the any group within the preset time period, so as to obtain a plurality of second occurrence frequencies;
the determining unit 503 is further configured to determine at least one target group keyword corresponding to at least one second occurrence frequency exceeding the first preset threshold in the plurality of first occurrence frequencies;
the updating unit 506 is configured to update the group keyword set corresponding to any one of the groups according to the at least one target reference keyword and the at least one target group keyword.
Optionally, the determining unit 503 is further configured to determine a first ratio between the first number of the at least one target group keyword and a first total number of group keywords in the group keyword set before updating;
and determining a second ratio between a second number of the at least one target reference keyword and a second total number of group keywords in the updated set of group keywords;
the pushing unit 504 is further configured to push the updated group keyword set to a psychological counselor corresponding to any one of the groups when the first percentage is smaller than a second preset threshold and the second percentage is larger than a third preset threshold.
It can be seen that, with the message pushing apparatus described in the above embodiment of the present invention, by obtaining the psychological state related information of the target object and performing parsing according to the psychological state related information, a plurality of target keywords are obtained, a target group to which the target object belongs is determined according to the plurality of target keywords, the target group corresponds to the target psychological counselor, and the plurality of target keywords are pushed to the target psychological counselor, so that the target psychological counselor is allocated to the target object by pushing the plurality of target keywords of the target object to the target psychological counselor corresponding to the target group, and the target psychological counselor is convenient for the target psychological counselor to know the psychological state of the target object.
It can be understood that the functions of each program module of the message pushing apparatus in this embodiment may be specifically implemented according to the method in the foregoing method embodiment, and the specific implementation process may refer to the related description of the foregoing method embodiment, which is not described herein again.
Embodiments of the present application also provide a computer storage medium, where the computer storage medium stores a computer program for electronic data exchange, the computer program enabling a computer to execute part or all of the steps of any one of the methods described in the above method embodiments, and the computer includes an electronic device.
Embodiments of the present application also provide a computer program product comprising a non-transitory computer readable storage medium storing a computer program operable to cause a computer to perform some or all of the steps of any of the methods as described in the above method embodiments. The computer program product may be a software installation package, the computer comprising an electronic device.
It should be noted that, for simplicity of description, the above-mentioned method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the present application is not limited by the order of acts described, as some steps may occur in other orders or concurrently depending on the application. Further, those skilled in the art should also appreciate that the embodiments described in the specification are preferred embodiments and that the acts and modules referred to are not necessarily required in this application.
In the foregoing embodiments, the descriptions of the respective embodiments have respective emphasis, and for parts that are not described in detail in a certain embodiment, reference may be made to related descriptions of other embodiments.
In the embodiments provided in the present application, it should be understood that the disclosed apparatus may be implemented in other manners. For example, the above-described embodiments of the apparatus are merely illustrative, and for example, the above-described division of the units is only one type of division of logical functions, and other divisions may be realized in practice, for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of some interfaces, devices or units, and may be an electric or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit may be stored in a computer readable memory if it is implemented in the form of a software functional unit and sold or used as a stand-alone product. Based on such understanding, the technical solution of the present application may be substantially implemented or a part of or all or part of the technical solution contributing to the prior art may be embodied in the form of a software product stored in a memory, and including several instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the above-mentioned method of the embodiments of the present application. And the aforementioned memory comprises: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.
Those skilled in the art will appreciate that all or part of the steps in the methods of the above embodiments may be implemented by associated hardware instructed by a program, which may be stored in a computer-readable memory, which may include: flash Memory disks, Read-Only memories (ROMs), Random Access Memories (RAMs), magnetic or optical disks, and the like.
The foregoing detailed description of the embodiments of the present application has been presented to illustrate the principles and implementations of the present application, and the above description of the embodiments is only provided to help understand the method and the core concept of the present application; meanwhile, for a person skilled in the art, according to the idea of the present application, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present application.
Claims (6)
1. A message pushing method, the method comprising:
acquiring psychological state associated information of a target object;
analyzing according to the psychological state correlation information to obtain a plurality of target keywords;
determining a target group to which the target object belongs according to the target keywords, wherein the target group corresponds to a target psychological counselor, the target group to which the target object belongs is determined according to the target keywords, and the target group corresponds to the target psychological counselor and comprises: acquiring a group keyword set corresponding to each group in a plurality of groups to obtain a plurality of group keyword sets; determining the association degree between the target object and each group in the groups respectively according to the target keywords and the group keyword sets to obtain a plurality of association degrees; determining a group corresponding to the maximum relevance degree in the relevance degrees as a target group to which the target object belongs;
pushing the plurality of target keywords to the target psychological counselor;
acquiring a group chat record of any one of the groups in a preset time period; analyzing the group chat records to obtain a plurality of reference keywords; counting the first occurrence frequency of each reference keyword in the plurality of reference keywords in the group chat records to obtain a plurality of first occurrence frequencies; determining at least one target reference keyword corresponding to at least one first occurrence frequency exceeding a first preset threshold in the plurality of first occurrence frequencies; acquiring a second occurrence frequency of each group of keywords in a plurality of group keywords in a group keyword set corresponding to any group in the preset time period to obtain a plurality of second occurrence frequencies; determining at least one target group keyword corresponding to at least one second occurrence frequency exceeding the first preset threshold in the plurality of second occurrence frequencies; updating the group keyword set corresponding to any group according to the at least one target reference keyword and the at least one target group keyword; determining a first ratio between a first number of the at least one target group keyword and a first total number of group keywords in the group keyword set before updating; determining a second ratio between a second number of the at least one target reference keyword and a second total number of group keywords in the updated set of group keywords; and if the first proportion is smaller than a second preset threshold value and the second proportion is larger than a third preset threshold value, pushing the updated group keyword set to the psychological counselor corresponding to any group.
2. The method according to claim 1, wherein the obtaining mental state related information of the target object comprises:
obtaining a chat record of the target object in a preset application;
alternatively, the first and second electrodes may be,
and acquiring answer information of the target object aiming at a preset questionnaire.
3. A message push apparatus, the apparatus comprising:
an acquisition unit configured to acquire psychological state related information of a target object;
the analysis unit is used for analyzing according to the psychological state correlation information to obtain a plurality of target keywords;
a determining unit, configured to determine a target group to which the target object belongs according to the multiple target keywords, where the target group corresponds to a target psychological counselor, and the determining the target group to which the target object belongs according to the multiple target keywords includes: acquiring a group keyword set corresponding to each group in a plurality of groups to obtain a plurality of group keyword sets; determining the association degree between the target object and each group in the groups respectively according to the target keywords and the group keyword sets to obtain a plurality of association degrees; determining a group corresponding to the maximum relevance degree in the relevance degrees as a target group to which the target object belongs;
the pushing unit is used for pushing the target keywords to the target psychological counselor;
acquiring a group chat record of any one of the groups in a preset time period; analyzing the group chat records to obtain a plurality of reference keywords; counting the first occurrence frequency of each reference keyword in the plurality of reference keywords in the group chat records to obtain a plurality of first occurrence frequencies; determining at least one target reference keyword corresponding to at least one first occurrence frequency exceeding a first preset threshold in the plurality of first occurrence frequencies; acquiring a second occurrence frequency of each group of keywords in a plurality of group keywords in a group keyword set corresponding to any group in the preset time period to obtain a plurality of second occurrence frequencies; determining at least one target group keyword corresponding to at least one second occurrence frequency exceeding the first preset threshold in the plurality of second occurrence frequencies; updating the group keyword set corresponding to any group according to the at least one target reference keyword and the at least one target group keyword; determining a first ratio between a first number of the at least one target group keyword and a first total number of group keywords in the group keyword set before updating; determining a second ratio between a second number of the at least one target reference keyword and a second total number of group keywords in the updated set of group keywords; and if the first proportion is smaller than a second preset threshold value and the second proportion is larger than a third preset threshold value, pushing the updated group keyword set to the psychological counselor corresponding to any group.
4. The apparatus according to claim 3, wherein the obtaining unit is specifically configured to:
obtaining a chat record of the target object in a preset application;
alternatively, the first and second electrodes may be,
and acquiring answer information of the target object aiming at a preset questionnaire.
5. An electronic device comprising a processor, a memory, a communication interface, and one or more programs stored in the memory and configured to be executed by the processor, the programs comprising instructions for performing the steps in the method of claim 1 or 2.
6. A computer-readable storage medium, characterized in that a computer program for electronic data exchange is stored, wherein the computer program causes a computer to perform the method according to claim 1 or 2.
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| CN106097019A (en) * | 2016-06-21 | 2016-11-09 | 财付通支付科技有限公司 | Virtual objects packet transmission method, device and system |
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