CN110443676A - Management method, device, equipment and the storage medium of product information - Google Patents
Management method, device, equipment and the storage medium of product information Download PDFInfo
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- CN110443676A CN110443676A CN201910602853.5A CN201910602853A CN110443676A CN 110443676 A CN110443676 A CN 110443676A CN 201910602853 A CN201910602853 A CN 201910602853A CN 110443676 A CN110443676 A CN 110443676A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0631—Item recommendations
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0641—Shopping interfaces
Abstract
The present invention provides management method, device, equipment and the storage medium of a kind of product information, i.e., when detecting product renewing instruction, obtains target product information to be described, obtains corresponding product indicating template according to the product identification of the target product information；The associated configuration file of product indicating template is obtained, and obtains element to be entered and element tags to be entered in the configuration file；The attribute information for obtaining the target product information generates the corresponding product introduction page of the target product information according to the attribute information, element to be entered and element tags to be entered；The product introduction page is pushed into user terminal or in the corresponding display product introduction page of predeterminable area of client.The present invention generates product introduction page according to target product information, and is pushed to user terminal, consequently facilitating user obtains last word information in time, promote product introduces efficiency and popularization efficiency.
Description
Technical field
The present invention relates to data processing field more particularly to a kind of management method of product information, device, equipment and calculating
Machine readable storage medium storing program for executing.
Background technique
With the rapid development of internet, artificial intelligence application field constantly expands, and human-computer dialogue application is also increasingly wider
It is general.In traditional human-computer dialogue, for customer issue casting should answer art when, only simply carry out voice semanteme identification,
Product search only is carried out according to speech recognition result, therefore product search result is not necessarily accurate, not only reduces business and do
Efficiency is managed, and reduces user experience.
Therefore, existing self-service terminal business handling inefficiency and poor user experience how to be solved the problems, such as, is
At present the problem of urgent need to resolve.
Summary of the invention
The main purpose of the present invention is to provide a kind of management method of product information, device, equipment and computer-readable
Storage medium, it is intended to caused by the artificial progress product information introduction of solution needs the technical issues of informative presentations inefficiency.
To achieve the above object, the present invention provides a kind of management method of product information, the manager of the product information
Method the following steps are included:
When detecting product renewing instruction, target product information to be described is obtained, according to the target product information
Product identification obtain corresponding product indicating template；
According to the target product information and product indicating template, the corresponding product introduction of the target product information is generated
Page；
The product introduction page is pushed into user terminal or in the corresponding display product of predeterminable area of client
Lobby page.
Optionally, described according to the target product information and product indicating template, generate the target product information pair
The step of product introduction page answered includes:
Obtain the associated configuration file of product indicating template, and obtain in the configuration file element to be entered and to
Input element label；
The attribute information for obtaining the target product information, establish the element tags to be entered and the attribute information it
Between mapping relations so that the target product information is input to element to be entered described in the configuration file by mapping relations
Corresponding position；
Page rendering is carried out by the configuration file comprising the target product information, so that the target product information
Correspondence is shown on the product indicating template, and according to the product indicating template for showing the target product information, generate to
Optimize product introduction page；
The product introduction page to be optimized and default display rule are compared, and judge that the product introduction page to be optimized is
It is no to match with the default display；
If the product introduction page to be optimized and the default display rule mismatch, prompt information is generated, with prompt
Element typesetting on the product introduction page to be optimized is optimized and generates product introduction page by user.
Optionally, if the product introduction page to be optimized and the default display rule mismatch, prompt is generated
Information, to prompt user that the element typesetting on the product introduction page to be optimized is optimized the step of generating product introduction page
Later, further includes:
When receiving product information modification request, obtains the product information modification and request corresponding current user identities
Information；
Default access user information is obtained, and according to the default access user information and current user identities information, is sentenced
Whether the disconnected current user identities information for sending the product information modification request has modification authority；
If the active user has modification authority, the modification product letter in the product information modification request is obtained
Breath, and modification product introduction page is generated according to the modification product information；
The modification product introduction page is pushed into user terminal or is corresponded to described in display in the predeterminable area of client
Modify product introduction page.
Optionally, described that the product introduction page is pushed into user terminal or is shown in the predeterminable area correspondence of client
After the step of showing the product introduction page, further includes:
When receiving product consulting instruction, the current production information and product problem in the product consulting instruction are obtained
Information, and obtain the corresponding issue list of the current production information, wherein described problem inventory is for storing the current production
The corresponding FAQs of product information and corresponding solution；
The product problem information is compared with described problem inventory, to obtain the production in described problem inventory
The corresponding targeted solution of product problem information, and according to the product seek advice from instruction feedback described in targeted solution to correspondence
User terminal.
Optionally, described when detecting product renewing instruction, target product information to be described is obtained, according to the mesh
The step of product identification of mark product information obtains corresponding product indicating template specifically includes:
When detecting product renewing instruction, the product identification in the target product information is obtained, and according to product mark
Know and determines the corresponding product type of the target product information；
The corresponding display frame of product type described in default mapping table is obtained, and using the display frame as institute
State the product indicating template of target product information.
Optionally, described that the product introduction page is pushed into user terminal or is shown in the predeterminable area correspondence of client
After the step of showing the product introduction page, further includes:
When detecting that product manager replaces instruction, obtain the product manager replace the Related product mark in instruction with
And the corresponding relevant information of product manager after replacement；
According to the corresponding relevant information of product manager after Related product mark and the replacement, product warp is generated
The reminder message of replacement is managed, and the reminder message that the product manager replaces is pushed into user terminal.
Optionally, described that the product introduction page is pushed into user terminal or is shown in the predeterminable area correspondence of client
After the step of showing the product introduction page, further includes:
When receiving assistance request, obtains the connection for assisting the corresponding related personnel of product information in request and believe
Breath, and establish distance communicating with the related personnel according to the contact details and connect, so that the related personnel is to initiate association
The request user of request is helped to provide remote assistance.
In addition, to achieve the above object, the present invention also provides a kind of managing device of product information, the product information
Managing device includes:
Indicating template determining module, for obtaining target product information to be described when detecting product renewing instruction,
Corresponding product indicating template is obtained according to the product identification of the target product information；
Lobby page generation module, for generating the target and producing according to the target product information and product indicating template
The corresponding product introduction page of product information；
Lobby page display module, for the product introduction page to be pushed to user terminal or in the preset areas of client
Domain is corresponding to show the product introduction page.
In addition, to achieve the above object, the present invention also provides a kind of management equipment of product information, the product information
Management equipment includes processor, memory and is stored on the memory and can be believed by the product that the processor executes
The management program of breath, wherein realizing that above-mentioned product such as is believed when the management program of the product information is executed by the processor
The step of management method of breath.
In addition, to achieve the above object, it is described computer-readable the present invention also provides a kind of computer readable storage medium
The management program of product information is stored on storage medium, wherein when the management program of the product information is executed by processor,
The step of realizing the management method such as above-mentioned product information.
The present invention provides a kind of management method of product information, i.e., when detecting product renewing instruction, obtains to be described
Target product information, corresponding product indicating template is obtained according to the product identification of the target product information；Described in acquisition
The associated configuration file of product indicating template, and obtain element to be entered and element tags to be entered in the configuration file；It obtains
The attribute information for taking the target product information, it is raw according to the attribute information, element to be entered and element tags to be entered
At the corresponding product introduction page of the target product information；The product introduction page is pushed into user terminal or in client
Predeterminable area corresponding show the product introduction page.By the above-mentioned means, the present invention detect product renewing instruction when, i.e.,
Product introduction page is generated according to the corresponding target product information of target product, and product introduction page is pushed into user terminal, from
And obtain last word information in time convenient for user, introducing efficiency and promoting efficiency for product is promoted, solves and existing needs people
Caused by work progress product information introduction the technical issues of informative presentations inefficiency.
Detailed description of the invention
Fig. 1 is the hardware structural diagram of the management equipment of product information involved in the embodiment of the present invention；
Fig. 2 is the flow diagram of the management method first embodiment of product of the present invention information；
Fig. 3 is the flow diagram of the management method second embodiment of product of the present invention information；
Fig. 4 is the flow diagram of the management method 3rd embodiment of product of the present invention information；
Fig. 5 is the functional block diagram of the managing device first embodiment of product of the present invention information.
The embodiments will be further described with reference to the accompanying drawings for the realization, the function and the advantages of the object of the present invention.
Specific embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
The present embodiments relate to the management method of product information be mainly used in the management equipment of product information, the production
The management equipment of product information can be the equipment that PC, portable computer, mobile terminal etc. have display and processing function.
Referring to Fig.1, Fig. 1 is the hardware configuration signal of the management equipment of product information involved in the embodiment of the present invention
Figure.In the embodiment of the present invention, the management equipment of product information may include processor 1001 (such as CPU), communication bus 1002,
User interface 1003, network interface 1004, memory 1005.Wherein, communication bus 1002 is for realizing between these components
Connection communication；User interface 1003 may include display screen (Display), input unit such as keyboard (Keyboard)；Network
Interface 1004 optionally may include standard wireline interface and wireless interface (such as WI-FI interface)；Memory 1005 can be height
Fast RAM memory is also possible to stable memory (non-volatile memory), such as magnetic disk storage, memory
1005 optionally can also be the storage device independently of aforementioned processor 1001.
The management of product information is set it will be understood by those skilled in the art that hardware configuration shown in Fig. 1 is not constituted
Standby restriction may include perhaps combining certain components or different component layouts than illustrating more or fewer components.
With continued reference to Fig. 1, the memory 1005 in Fig. 1 as a kind of computer readable storage medium may include operation system
The management program of system, network communication module and product information.
In Fig. 1, network communication module is mainly used for connecting server, carries out data communication with server；And processor
1001 can call the management program of the product information stored in memory 1005, and execute product provided in an embodiment of the present invention
The management method of information.
The embodiment of the invention provides a kind of management methods of product information.
It is the flow diagram of the management method first embodiment of product of the present invention information referring to Fig. 2, Fig. 2.
In the present embodiment, the management method of the product information the following steps are included:
Step S10 obtains target product information to be described, according to the target when detecting product renewing instruction
The product identification of product information obtains corresponding product indicating template；
When newly-increased financial product, predominantly pass through product manager manually carries out product information to traditional product introduction mode
It introduces and illustrates, not only increase the workload of product manager, and introduce bright inefficiency.In addition, sales force or
Other staff are when wanting to understand the details of product by product manager, it is also possible to because of the replacement of product manager, to lead
Situations such as cause can not get in touch with corresponding product manager in time, be unable to complete so as to cause service fail or work.The present invention
A kind of management method of product information is provided, by detect product renewing instruction when, i.e., by the corresponding product of target product
Lobby page is pushed, consequently facilitating user obtains last word information in time, promote product introduces efficiency and popularization efficiency.
Specifically, server is detecting product renewing instruction, wherein the product renewing instruction can be developer
Financial product operation triggering newly developed is being uploaded to server, is also possible to product manager or products propaganda personnel upload
The more new command of product introduction document function triggering.Obtain the product information for including in the product renewing instruction, as target
Product information.Target product information includes that financial product name information, financial product apply to purchase/redemption flow and financial product time limit
Etc., label is carried in target product information, is target product for example, whether being modifiable according to target product information
The addition dynamic labels of information, the product interest rate in target product information, product interest rate are become according to the different factor such as market
Change, then added with dynamic labels etc. on product interest rate.Obtain the target product mark in target product information, such as target product
Title or target product number etc., the product type of target product information are determined according to product identification, for example, producing according to target
The name of an article claims to determine that financial product is insurance class product, current class product, regular class product, cash loan class product or fund
Class product.Server obtains the corresponding display frame of product type in default mapping table, and specifically, server believes product
It ceases corresponding product type to be compared with the product category in default mapping table, if the corresponding product of target product information
Type is matched with the product category in default mapping table, then by the corresponding display of product category in default mapping table
Frame is as product indicating template.
Further, the step S10 is specifically included:
The product identification in the target product information is obtained, and the target product information pair is determined according to product identification
The product type answered；
The corresponding display frame of product type described in default mapping table is obtained, and using the display frame as institute
State the product indicating template of target product information.
In the present embodiment, the product identification in target product information is obtained, wherein product identification, which refers to, to be uniquely determined
The information of product, product identification here can be name of product, can also be specified number information, and server can basis
Product identification and default mapping table determine the product indicating template of financial product, and default mapping table is pre-set
The table of corresponding relationship between product identification and product indicating template, wherein include to produce in the default mapping table
Product information and product indicating template, product information include name of product, product number and product type etc., product indicating template packet
Template number, template storage address and the corresponding configuration file of template etc. are included, the product identification in mapping table and production are preset
Product indicating template corresponding relationship can be with flexible configuration, for example, it may be product number relationship corresponding with template number, goes back
It can be name of product, product number and product type relationship corresponding with template number.Server is according to the product mark of acquisition
Know, inquires default mapping table and determine the corresponding product indicating template of product identification, wherein server can also be according to target
Other information in product information determines product indicating template, for example, determining product indicating template according to product type.
Step S20 obtains the associated configuration file of product indicating template, and obtains to be entered in the configuration file
Element and element tags to be entered；
In the present embodiment, the target product information is added in the product indicating template, i.e., according to preset configuration
File, the indicating template corresponding position that target product information input is set into preset configuration file.It specially obtains and produces
The associated configuration file of product indicating template obtains element to be entered and element tags to be entered in configuration file, wherein configuration text
Part carries out pre-set according to actual needs for user.Include pre-set code in the configuration file, is set in pre-set code
Be equipped with the corresponding space of element to be entered, element to be entered namely for the product information of input space position, it is to be entered
Label is equipped in element, it is what that record, which has the product information that should be inputted herein, on label.In specific embodiment, product manager
The product introduction document of carrying target product information can be uploaded, server can be according to the label in the product introduction document, will
Target product information correspondence in product introduction document is filled in into product indicating template.
Step S30 obtains the attribute information of the target product information, according to the attribute information, element to be entered with
And element tags to be entered generate the corresponding product introduction page of the target product information；
In the present embodiment, the attribute information of target product information is obtained, wherein include product information on attribute information
Attribute, server establish the mapping relations between element tags and attribute information to be entered according to the attribute information of product information,
For example, attribute information is the product time limit, element tags to be entered are the product time limit, then server is established mapping between the two and closed
System, so that product information is input to element corresponding position to be entered in configuration file by mapping relations.I.e. according to preset configuration text
Each attribute information of target product information set in part, such as name of product, product number and product type information, in institute
The corresponding position stated in product indicating template carries out page rendering, so that the corresponding product that is shown in of target product information shows mould
On plate, i.e., it is aobvious to be input to product by the parsing of browser rendering engine for the corresponding various attribute informations of target product information
Show in template, i.e. generation product introduction page.
The product introduction page is pushed to user terminal or in the corresponding display of predeterminable area of client by step S40
The product introduction page.
In the present embodiment, the product introduction page described in the predeterminable area corresponding form of client, or the product is situated between
Page continue as product renewing notification message, pushes to corresponding user terminal, makes user that can check update on the subscriber terminal
Financial product.After showing the product introduction page by the page, product introduction page and the user data interface of generation are built
Vertical corresponding relationship links setting between product introduction page and data-interface, user can be by accessing corresponding data
Interface gets product introduction page.
The present embodiment provides a kind of management methods of product information, i.e., when detecting product renewing instruction, obtain wait be situated between
The target product information to continue obtains corresponding product indicating template according to the product identification of the target product information；Obtain institute
The associated configuration file of product indicating template is stated, and obtains element to be entered and element tags to be entered in the configuration file；
The attribute information for obtaining the target product information, according to the attribute information, element to be entered and element tags to be entered
Generate the corresponding product introduction page of the target product information；The product introduction page is pushed into user terminal or in client
The predeterminable area at end is corresponding to show the product introduction page.By the above-mentioned means, the present invention detect product renewing instruction when,
Product introduction page is generated according to the corresponding target product information of target product, and product introduction page is pushed into user terminal,
Consequently facilitating user obtains last word information in time, promote product introduces efficiency and popularization efficiency, solves existing needs
Caused by artificial progress product information introduction the technical issues of informative presentations inefficiency.
It is the flow diagram of the management method second embodiment of product of the present invention information referring to Fig. 3, Fig. 3.
Based on above-mentioned embodiment illustrated in fig. 2, in the present embodiment, the step S30 includes:
Step S31 obtains the attribute information of the target product information, establishes the element tags to be entered and the category
Mapping relations between property information so that the target product information by mapping relations be input to described in the configuration file to
Input element corresponding position；
In the present embodiment, the attribute information of target product information is obtained, wherein include product information on attribute information
Attribute, server establish the mapping relations between element tags and attribute information to be entered according to the attribute information of product information,
For example, attribute information is the product time limit, element tags to be entered are the product time limit, then server is established mapping between the two and closed
System, so that product information is input to element corresponding position to be entered in configuration file by mapping relations.
Step S32 carries out page rendering by the configuration file comprising the target product information, so that the target
Product information correspondence is shown on the product indicating template, and according to the product display mould for showing the target product information
Plate generates product introduction page to be optimized；
In the present embodiment, page rendering is carried out by the configuration file comprising product information, so that the corresponding display of product information
On product indicating template, product introduction page to be optimized is generated, that is, due to the position of element to be entered each on product indicating template
Set it is relatively fixed, may cause product information indicating template cannot show completely or product information between gap compared with
Situations such as more, server also need product introduction page to be optimized optimizing processing.
The product introduction page to be optimized and default display rule are compared, and judge the product to be optimized by step S33
Whether lobby page matches with the default display；
In the present embodiment, judge whether product introduction page to be optimized meets default display rule, it is pre- for presetting display rule
The display rule being first arranged, default show includes the information such as the product information that must be filled in and element typesetting in rule.Clothes
Product introduction page to be optimized is compared business device with default display rule, if product introduction page to be optimized meets default display rule
Then, then using product introduction page to be optimized as product introduction page.Wherein, it is described to excellent to can be judgement for the default display rule
Whether the spacing for changing each display box in product introduction page meets default spacing threshold, such as 2cm, or judges described to be optimized
Whether there is the text information etc. beyond display box in product introduction page.
Step S34 generates prompt letter if the product introduction page to be optimized and the default display rule mismatch
Breath generates product introduction page to prompt user to optimize the element typesetting on the product introduction page to be optimized.
In the present embodiment, if product introduction page to be optimized does not meet default display rule, prompt information is generated, with prompt
Element typesetting on the product introduction page to be optimized is optimized and generates product introduction page by user.Wherein, optimize to be optimized
Element typesetting on product introduction page refers to showing in mould template in product according to preset rules adjustment target product information
Position.
Further, after the step S34, further includes:
When receiving product information modification request, obtains the product information modification and request corresponding current user identities
Information；
Default access user information is obtained, and according to the default access user information and current user identities information, is sentenced
Whether the disconnected current user identities information for sending the product information modification request has modification authority；
If the active user has modification authority, the modification product letter in the product information modification request is obtained
Breath, and modification product introduction page is generated according to the modification product information；
The modification product introduction page is pushed into user terminal or is corresponded to described in display in the predeterminable area of client
Modify product introduction page.
In the present embodiment, product information modification request is being received, is being carried in server acquisition product information modification request
Identification information, as current user identities information.Wherein, identification information refers to the finger print information of user, Huo Zheyong
The acoustic information at family, can be with the identification information of unique identification user identity, for example, user's Manual press display screen, triggers product
The modification of information is requested, and server obtains finger print information or the user speech triggering product information modification request of user, service
Device obtains user speech information.Default access user information is obtained, judges whether use comprising current in default access user information
Family identity information.Wherein, default access user information refers to the identity information of permission user storage, that is, deposits in advance in server
The subscriber identity information with product information modification authority is contained as default access user information.If default access user information
In include current user identities information, then determine identification information correspond to user have modification authority, if in standard information not
Comprising current user identities information, then determine that current user identities information corresponds to user without modification authority.If having modification
Permission, then server starts modification mode, i.e. user can carry out edit operation to target product information.Server is according to reception
The modification product information of user's input, it should be noted that user can both touch in product introduction page or on configuration file
Send out product information modification request.Due to having interaction relation between configuration file and product introduction page, the user of product modification was both
Modification mode can be triggered on product introduction page, modification mode can also be triggered on configuration file, if user is situated between in product
Continue and modify on page, server can according to the automatic modification configuration file of linkage, if user when modifying on configuration file,
Server can render corresponding product introduction page based on new configuration file.Server replaces the product information of configuration file
For modify product information, if at this point, inquire financial product user load the product introduction page of financial product at the terminal when,
Server shows modified product introduction page.
It is the flow diagram of the management method 3rd embodiment of product of the present invention information referring to Fig. 4, Fig. 4.
Based on above-mentioned embodiment illustrated in fig. 2, in the present embodiment, after the step S40, further includes:
Step S50, when receiving product consulting instruction, obtain current production information in product consulting instruction with
Product problem information, and obtain the corresponding issue list of the current production information, wherein described problem inventory is for storing institute
State the corresponding FAQs of current production information and corresponding solution；
In the present embodiment, in order to solve the knotty problem that user generates the target product in time, problem is preset
Inventory, i.e., problem high to inquiry rate and that repetition is similar carry out classification summary, thus when other users are putd question to, it can be direct
Solution existing in issue list is pushed to the user.Specifically, in the product consulting for receiving user's operation triggering
When instruction, the current production information and product problem information in the product consulting instruction are obtained, i.e., according to the current production
Information determines corresponding product type, and according to the keyword of product problem information in the current production information corresponding product class
The corresponding solution of the product problem information is searched out in the problem of type inventory.In specific embodiment, multiple it can also produce
Category type or the corresponding total problem inventory of all product types.
Step S60 the product problem information is compared with described problem inventory, to obtain in described problem inventory
Take the corresponding targeted solution of the product problem information, and the target solution party according to product consulting instruction feedback
Case is to corresponding user terminal.
In the present embodiment, after the product problem information is carried out keyword extraction, and existed according to the keyword after extraction
It is compared in issue list.To obtain the corresponding targeted solution of the product problem information in described problem inventory, and will
The targeted solution pushes to the user terminal for sending the product consulting instruction, to quickly and easily solve user
The product problem of proposition.
Further, the management method of the product information further include:
When detecting that product manager replaces instruction, obtain the product manager replace the Related product mark in instruction with
And the corresponding relevant information of product manager after replacement；
According to the corresponding relevant information of product manager after Related product mark and the replacement, product warp is generated
The reminder message of replacement is managed, and the reminder message that the product manager replaces is pushed into user terminal.
In the present embodiment, the corresponding product manager of some product is replaced in order to prevent, thus cause sales force or
Person client can not find to rapid and handy the problem of contact method of the product manager after replacement, in the corresponding product warp of product
When haircut life replacement, the relevant information of the associated product manager of the product can be replaced in platform, such as name, work number, correspondent party
Formula etc..When detecting that product manager replaces instruction, by the corresponding relevant information of product manager and corresponding phase after replacement
Product identification is closed, generates corresponding replacement reminder message, and product manager replacement reminder message is pushed into each user
Terminal, so that user understands the relevant information of newest product manager in time.
Further, the management method of the product information further include:
When receiving assistance request, obtains the connection for assisting the corresponding related personnel of product information in request and believe
Breath, and establish distance communicating with the related personnel according to the contact details and connect, so that the related personnel is to initiate association
The request user of request is helped to provide remote assistance.
In the present embodiment, most understand the product manager's of product information for the ease of client or the timely demand of sales force
It assists, in the assistance request for receiving user's operation triggering, obtains the product information assisted in request, obtain and show
The contact method of product information corresponding product manager.In the case where obtaining corresponding product manager's license, user Ke Gen is requested
According to the contact method that the product information corresponding product is handled, distance communicating is established with the product manager and is connect or wechat
The modes such as call and phone, to seek the remote assistance of the product manager.
In addition, the embodiment of the present invention also provides a kind of managing device of product information.
It is the functional block diagram of the managing device first embodiment of product of the present invention information referring to Fig. 5, Fig. 5.
In the present embodiment, the managing device of the product information includes:
Indicating template determining module 10, for when detecting product renewing instruction, obtaining target product letter to be described
Breath obtains corresponding product indicating template according to the product identification of the target product information；
Configuration element acquiring unit 20, for obtaining the associated configuration file of product indicating template, and described in acquisition
Element to be entered and element tags to be entered in configuration file；
Lobby page generation module 30, for obtaining the attribute information of the target product information, according to the attribute information,
Element to be entered and element tags to be entered generate the corresponding product introduction page of the target product information；
Lobby page display module 40, for the product introduction page to be pushed to user terminal or in the default of client
Region is corresponding to show the product introduction page.
Further, the indicating template determining module 10 is also used to:
The product identification in the target product information is obtained, and the target product information pair is determined according to product identification
The product type answered；
The corresponding display frame of product type described in default mapping table is obtained, and using the display frame as institute
State the product indicating template of target product information.
Further, the lobby page generation module 30 specifically includes:
Product information input unit establishes the member to be entered for obtaining the attribute information of the target product information
Mapping relations between plain label and the attribute information, so that the target product information is input to described match by mapping relations
Set element corresponding position to be entered described in file；
Lobby page generation unit, for carrying out page rendering by the configuration file comprising the target product information,
So that the target product information correspondence is shown on the product indicating template, and according to the display target product information
Product indicating template generates product introduction page to be optimized；
Lobby page judging unit for comparing the product introduction page to be optimized and default display rule, and judges institute
State whether product introduction page to be optimized matches with the default display；
Lobby page optimizes unit, if being mismatched for the product introduction page to be optimized and the default display rule,
Prompt information is generated, to prompt user that the element typesetting on the product introduction page to be optimized is optimized generation product introduction
Page.
Further, the lobby page generation module 30 is also used to:
When receiving product information modification request, obtains the product information modification and request corresponding current user identities
Information；
Default access user information is obtained, and according to the default access user information and current user identities information, is sentenced
Whether the disconnected current user identities information for sending the product information modification request has modification authority；
If the active user has modification authority, the modification product letter in the product information modification request is obtained
Breath, and modification product introduction page is generated according to the modification product information；
The modification product introduction page is pushed into user terminal or is corresponded to described in display in the predeterminable area of client
Modify product introduction page.
Further, the managing device of the product information further include:
Product consultation module, it is current in the product consulting instruction for obtaining when receiving product consulting instruction
Product information and product problem information, and obtain the corresponding issue list of the current production information, wherein described problem inventory
For storing the corresponding FAQs of the current production information and corresponding solution；
Scheme pushing module, for the product problem information to be compared with described problem inventory, to be asked described
The corresponding targeted solution of the product problem information is obtained in topic inventory, and according to product consulting instruction feedback
Targeted solution is to corresponding user terminal.
Further, the managing device of the product information further include:
Detection module is replaced, replaces instruction for when detecting that product manager replaces instruction, obtaining the product manager
In Related product mark and replacement after the corresponding relevant information of product manager；
Reminding module is replaced, for according to the corresponding phase of product manager after Related product mark and the replacement
Information is closed, generates the reminder message of product manager's replacement, and the reminder message that the product manager replaces is pushed into user's end
End.
Further, the managing device of the product information further include:
Remote assistance module is corresponded to for when receiving assistance request, obtaining the product information assisted in request
Related personnel contact details, and establish distance communicating with the related personnel according to the contact details and connect, with toilet
Related personnel is stated to initiate that the request user of request is assisted to provide remote assistance.
Wherein, in the managing device of the said goods information in the management method embodiment of modules and the said goods information
Each step is corresponding, and function and realization process no longer repeat one by one here.
In addition, the embodiment of the present invention also provides a kind of computer readable storage medium.
The management program of product information is stored on computer readable storage medium of the present invention, wherein the product information
When management program is executed by processor, realize as above-mentioned product information management method the step of.
Wherein, the management program of product information, which is performed realized method, can refer to the management of product of the present invention information
Each embodiment of method, details are not described herein again.
It should be noted that, in this document, the terms "include", "comprise" or its any other variant are intended to non-row
His property includes, so that the process, method, article or the system that include a series of elements not only include those elements, and
And further include other elements that are not explicitly listed, or further include for this process, method, article or system institute it is intrinsic
Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including being somebody's turn to do
There is also other identical elements in the process, method of element, article or system.
The serial number of the above embodiments of the invention is only for description, does not represent the advantages or disadvantages of the embodiments.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side
Method can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but in many cases
The former is more preferably embodiment.Based on this understanding, technical solution of the present invention substantially in other words does the prior art
The part contributed out can be embodied in the form of software products, which is stored in one as described above
In storage medium (such as ROM/RAM, magnetic disk, CD), including some instructions are used so that terminal device (it can be mobile phone,
Computer, server, air conditioner or network equipment etc.) execute method described in each embodiment of the present invention.
The above is only a preferred embodiment of the present invention, is not intended to limit the scope of the invention, all to utilize this hair
Equivalent structure or equivalent flow shift made by bright specification and accompanying drawing content is applied directly or indirectly in other relevant skills
Art field, is included within the scope of the present invention.
Claims (10)
1. a kind of management method of product information, which is characterized in that the management method of the product information the following steps are included:
When detecting product renewing instruction, target product information to be described is obtained, according to the production of the target product information
Product mark obtains corresponding product indicating template；
The associated configuration file of product indicating template is obtained, and obtains in the configuration file element to be entered and to be entered
Element tags；
The attribute information for obtaining the target product information, according to the attribute information, element to be entered and element to be entered
Label generates the corresponding product introduction page of the target product information；
The product introduction page is pushed into user terminal or in the corresponding display product introduction of predeterminable area of client
Page.
2. the management method of product information as described in claim 1, which is characterized in that described to obtain the target product information
Attribute information, generate the target product information according to the attribute information, element to be entered and element tags to be entered
The step of corresponding product introduction page includes:
The attribute information for obtaining the target product information is established between the element tags to be entered and the attribute information
Mapping relations, so that the target product information is input to element correspondence to be entered described in the configuration file by mapping relations
Position；
Page rendering is carried out by the configuration file comprising the target product information, so that the target product information is corresponding
It is shown on the product indicating template, and according to the product indicating template for showing the target product information, generates to be optimized
Product introduction page；
The product introduction page to be optimized and default display rule are compared, and judge the product introduction page to be optimized whether with
The default display matches；
If the product introduction page to be optimized and the default display rule mismatch, prompt information is generated, to prompt user
Element typesetting on the product introduction page to be optimized is optimized and generates product introduction page.
3. the management method of product information as claimed in claim 2, which is characterized in that if the product introduction to be optimized
Page is mismatched with the default display rule, then prompt information is generated, to prompt user will be on the product introduction page to be optimized
Element typesetting optimize generate product introduction page the step of after, further includes:
When receiving product information modification request, obtains the product information modification and request corresponding current user identities letter
Breath；
Default access user information is obtained, and according to the default access user information and current user identities information, judges to send out
Whether send the current user identities information of the product information modification request has modification authority；
If the active user has modification authority, the modification product information in the product information modification request is obtained, and
Modification product introduction page is generated according to the modification product information；
The modification product introduction page is pushed into user terminal or in the corresponding display modification of predeterminable area of client
Product introduction page.
4. the management method of product information as described in claim 1, which is characterized in that described to push the product introduction page
To user terminal or after the step of predeterminable area of client corresponds to the display product introduction page, further includes:
When receiving product consulting instruction, the current production information and product problem obtained in the product consulting instruction is believed
Breath, and obtain the corresponding issue list of the current production information, wherein described problem inventory is for storing the current production
The corresponding FAQs of information and corresponding solution；
The product problem information is compared with described problem inventory, is asked with obtaining the product in described problem inventory
Inscribe the corresponding targeted solution of information, and according to the product seek advice from instruction feedback described in targeted solution to corresponding use
Family terminal.
5. the management method of product information as described in claim 1, which is characterized in that described to detect product renewing instruction
When, target product information to be described is obtained, corresponding product is obtained according to the product identification of the target product information and is shown
The step of template, specifically includes:
When detecting product renewing instruction, the product identification in the target product information is obtained, and true according to product identification
Determine the corresponding product type of the target product information；
The corresponding display frame of product type described in default mapping table is obtained, and using the display frame as the mesh
Mark the product indicating template of product information.
6. the management method of product information as described in claim 1, which is characterized in that described to push the product introduction page
To user terminal or after the step of predeterminable area of client corresponds to the display product introduction page, further includes:
When detecting that product manager replaces instruction, obtains the product manager and replace Related product mark in instruction and more
The corresponding relevant information of product manager after changing；
According to the corresponding relevant information of product manager after Related product mark and the replacement, product manager is generated more
The reminder message changed, and the reminder message that the product manager replaces is pushed into user terminal.
7. the management method of the product information as described in claim 1 to 6 any one, which is characterized in that described by the production
Product lobby page pushes to user terminal or after the predeterminable area of client corresponds to the step of showing the product introduction page,
Further include:
When receiving assistance request, the contact details for assisting the corresponding related personnel of product information in request are obtained,
And establish distance communicating with the related personnel according to the contact details and connect, so that the related personnel is to initiate to assist to ask
The request user asked provides remote assistance.
8. a kind of managing device of product information, which is characterized in that the managing device of the product information includes:
Indicating template determining module, for obtaining target product information to be described when detecting product renewing instruction, according to
The product identification of the target product information obtains corresponding product indicating template；
Configuration element obtains module, for obtaining the associated configuration file of product indicating template, and obtains the configuration text
Element to be entered and element tags to be entered in part；
Lobby page generation module, for obtaining the attribute information of the target product information, according to the attribute information, to be entered
Element and element tags to be entered generate the corresponding product introduction page of the target product information；
Lobby page display module, for the product introduction page to be pushed to user terminal or in the predeterminable area pair of client
It should show the product introduction page.
9. a kind of management equipment of product information, which is characterized in that the management equipment of the product information includes processor, storage
Device and the management program for being stored in the product information that can be executed on the memory and by the processor, wherein the production
When the management program of product information is executed by the processor, realizing the product information as described in any one of claims 1 to 7
The step of management method.
10. a kind of computer readable storage medium, which is characterized in that be stored with product letter on the computer readable storage medium
The management program of breath, wherein realizing when the management program of the product information is executed by processor as appointed in claim 1 to 7
The step of management method of product information described in one.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
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| CN201910602853.5A CN110443676A (en) | 2019-07-05 | 2019-07-05 | Management method, device, equipment and the storage medium of product information |
| PCT/CN2019/121204 WO2021003956A1 (en) | 2019-07-05 | 2019-11-27 | Product information management method, apparatus and device, and storage medium |
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| CN201910602853.5A CN110443676A (en) | 2019-07-05 | 2019-07-05 | Management method, device, equipment and the storage medium of product information |
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| CN201910602853.5A Pending CN110443676A (en) | 2019-07-05 | 2019-07-05 | Management method, device, equipment and the storage medium of product information |
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| WO (1) | WO2021003956A1 (en) |
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| CN111667336A (en) * | 2020-04-28 | 2020-09-15 | 中国平安财产保险股份有限公司 | Product information configuration and pushing method, device, equipment and storage medium |
| WO2021003956A1 (en) * | 2019-07-05 | 2021-01-14 | 深圳壹账通智能科技有限公司 | Product information management method, apparatus and device, and storage medium |
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| CN112732208A (en) * | 2021-01-18 | 2021-04-30 | 青岛海尔空调器有限总公司 | Label management method and system, computer readable storage medium and control device |
| CN113240468A (en) * | 2021-05-13 | 2021-08-10 | 北京沃东天骏信息技术有限公司 | Information processing method, device and storage medium |
| CN113468451A (en) * | 2021-07-14 | 2021-10-01 | 深圳市点购电子商务控股股份有限公司 | Page display method and device |
| CN113610603B (en) * | 2021-08-09 | 2024-04-16 | 京东科技控股股份有限公司 | Page information processing method and device, electronic equipment and storage medium |
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| WO2021003956A1 (en) | 2021-01-14 |
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