CN110428184A - Backlog distribution method, device, equipment and computer readable storage medium - Google Patents

Backlog distribution method, device, equipment and computer readable storage medium Download PDF

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CN110428184A
CN110428184A CN201910728627.1A CN201910728627A CN110428184A CN 110428184 A CN110428184 A CN 110428184A CN 201910728627 A CN201910728627 A CN 201910728627A CN 110428184 A CN110428184 A CN 110428184A
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backlog
meeting
information
personnel participating
speech
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周楠楠
杨海军
徐倩
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WeBank Co Ltd
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WeBank Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
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    • G06F21/30Authentication, i.e. establishing the identity or authorisation of security principals
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes

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Abstract

The invention discloses a kind of backlog distribution method, device, equipment and computer readable storage mediums.It is related to financial technology field, the method comprising the steps of: after determining the personnel participating in the meeting for participating in meeting, obtains the speech information of personnel participating in the meeting;The backlog that need to be executed is generated according to speech information;The characteristic information in backlog is extracted, determines the ownership people of backlog in personnel participating in the meeting according to characteristic information, backlog is distributed to ownership people.The present invention realizes automatically generating and distributing for backlog in meeting, improves the efficiency of conferencing data collection and the efficiency of backlog distribution.

Description

Backlog distribution method, device, equipment and computer readable storage medium
Technical field
The present invention relates to the technical field of data processing of financial technology (Fintech) more particularly to a kind of backlogs point Forwarding method, device, equipment and computer readable storage medium.
Background technique
With financial technology, the especially continuous development of internet techno-financial, more and more technologies (as it is distributed, Block chain Blockchain, artificial intelligence etc.) it applies in financial field, but also to technology, more stringent requirements are proposed for financial circles, The distribution for such as corresponding to backlog to financial circles also has higher requirement.
Currently, the backlog and other business that generate in meeting need that special personnel participating in the meeting is specified to record, cause The personnel participating in the meeting for being responsible for minutes can not participate in well in the discussion of meeting, and this traditional minutes mode makes Obtain the inefficiency of data collection.Special personnel need to be specified to arrange, summarize to backlog again after the conference is over, concurrently To related personnel, the distribution efficiency of backlog is to be improved.It follows that current conferencing data collection efficiency is low, and The backlog that meeting generates distributes inefficiency.
Summary of the invention
The main purpose of the present invention is to provide a kind of backlog distribution method, device, equipment and computer-readable Storage medium, it is intended to solve to specify professional to be responsible for generation after the meeting at present by the backlog generated in manual record meeting The problem of inefficiency that the efficiency of collection session data and backlog are distributed caused by the arrangement and distribution of working item.
To achieve the above object, the present invention provides a kind of backlog distribution method, the backlog distribution method packet Include step:
After determining the personnel participating in the meeting for participating in meeting, the speech information of the personnel participating in the meeting is obtained;
The backlog that need to be executed is generated according to the speech information;
The characteristic information in the backlog is extracted, according to characteristic information determination in the personnel participating in the meeting The backlog is distributed to the ownership people by the ownership people of backlog.
Optionally, described the step of generating the backlog that need to be executed according to the speech information, includes:
According to the speech information, using speech recognition technology, the speech information is converted to text information;
Using intention assessment algorithm, target information is extracted from the text information;
The target information is converted to written language information, need to be executed according to written language information generation pending Item.
Optionally, the ownership people for determining the backlog in the personnel participating in the meeting according to the characteristic information Step includes:
According to the characteristic information, the backlog is matched with the identity information of the personnel participating in the meeting;
If determining the identity information successful match of the backlog Yu the personnel participating in the meeting according to the characteristic information, The determining personnel participating in the meeting with the backlog successful match is the ownership people of the backlog.
Optionally, described according to the characteristic information, by the backlog and the identity information of the personnel participating in the meeting into After the step of row matching, further includes:
If determining that the backlog matches not successfully with the identity information of the personnel participating in the meeting according to the characteristic information, The deflection angle of head deflection when then being made a speech using the spokesman that video detection technology detects the backlog, wherein described The corresponding coordinate system of deflection angle be using the ray where immediately ahead of spokesman as Y-axis, with vertical with the Y-axis, intersect and Ray to the right is X-axis, and the corresponding deflection angle of the deflection angle is using the positive axis of X-axis as initial line, with spokesman speech When face face directly the plane faced vertical line be end edge;
According to the characteristic information and the deflection angle, by the identity information of the backlog and the personnel participating in the meeting It is matched;
If determining the identity of the backlog Yu the personnel participating in the meeting according to the characteristic information and the deflection angle Information matches success, it is determined that the personnel participating in the meeting with the backlog successful match is the ownership of the backlog People.
Optionally, described according to the characteristic information and the deflection angle, by the backlog and the participant After the step of identity information of member is matched, further includes:
If determining the identity of the backlog Yu the personnel participating in the meeting according to the characteristic information and the deflection angle Information matches are failed, it is determined that all personnels participating in the meeting are the ownership people of the backlog.
Optionally, the ownership people for determining the backlog in the personnel participating in the meeting according to the characteristic information, The step of backlog is distributed to the ownership people include:
The ownership people for determining the backlog in the personnel participating in the meeting according to the characteristic information, by described wait handle affairs It is bound with the identity information for belonging to people, and by the account of the identity information of the personnel participating in the meeting and the personnel participating in the meeting Number information is associated;
The backlog is distributed to the ownership people according to the account.
Optionally, described after determining the personnel participating in the meeting for participating in meeting, obtain the step of the speech information of the personnel participating in the meeting Suddenly include:
After determining the personnel participating in the meeting for participating in meeting, the voiceprint of the personnel participating in the meeting is acquired;
The speech information of the personnel participating in the meeting is obtained according to the voiceprint of the personnel participating in the meeting.
In addition, to achieve the above object, the present invention also provides a kind of backlog diostribution device, the backlog distribution Device includes:
Module is obtained, for obtaining the speech information of the personnel participating in the meeting after determining the personnel participating in the meeting for participating in meeting;
Generation module, for generating the backlog that need to be executed according to the speech information;
Extraction module, for extracting the characteristic information in the backlog;
Determining module, for determining the ownership of the backlog in the personnel participating in the meeting according to the characteristic information People;
Distribution module, for the backlog to be distributed to the ownership people.
Optionally, the generation module includes:
Conversion unit is believed the speech using speech recognition technology for the speech information according to the personnel participating in the meeting Breath is converted to text information;
Extraction unit extracts target information from the text information for utilizing intention assessment algorithm;
The conversion unit is also used to the target information being converted to written language information;
Generation unit, for generating the backlog that need to be executed according to the written language information.
Optionally, the determining module includes:
Matching unit is used for according to the characteristic information, by the identity information of the backlog and the personnel participating in the meeting It is matched;
Determination unit, if for determining that the identity of the backlog and the personnel participating in the meeting are believed according to the characteristic information Cease successful match, it is determined that the personnel participating in the meeting with the backlog successful match is the ownership people of the backlog.
Optionally, the determining module further include:
Detection unit, if for determining that the identity of the backlog and the personnel participating in the meeting are believed according to the characteristic information Breath matching is failed, then the deflection angle of head deflection when being made a speech using the spokesman that video detection technology detects the backlog Degree, wherein the corresponding coordinate system of the deflection angle is using the ray where immediately ahead of spokesman as Y-axis, to hang down with the Y-axis Straight, intersection and ray to the right is X-axis, the corresponding deflection angle of the deflection angle is using the positive axis of X-axis as initial line, with described It is end edge that face, which faces the vertical line of the plane faced directly, when spokesman makes a speech;
The matching unit is also used to according to the characteristic information and the deflection angle, by the backlog with it is described The identity information of personnel participating in the meeting matches;
If the determination unit be also used to be determined according to the characteristic information and the deflection angle backlog with The identity information successful match of the personnel participating in the meeting, it is determined that the personnel participating in the meeting with the backlog successful match is institute State the ownership people of backlog.
In addition, to achieve the above object, the present invention also provides a kind of backlog discharge device, the backlog distribution Equipment includes the backlog distribution that memory, processor and being stored in can be run on the memory and on the processor Program, the backlog distributing programs realize the step of backlog distribution method as described above when being executed by the processor Suddenly.
In addition, to achieve the above object, the present invention also provides a kind of computer media, being stored on the computer media The backlog distributing programs, the backlog distributing programs realize backlog as described above when being executed by processor The step of distribution method.
After the present invention passes through the personnel participating in the meeting for determining participation meeting, the speech information of personnel participating in the meeting is obtained, is believed according to speech Breath generates the backlog needed to be implemented, realizes automatically generating for backlog, improves the efficiency of data collection, then extracts Characteristic information in backlog determines the ownership people of backlog according to characteristic information, and backlog is distributed to ownership People realizes the automatic distributing of backlog, improves the distribution efficiency of backlog.
Detailed description of the invention
Fig. 1 is the structural schematic diagram for the hardware running environment that the embodiment of the present invention is related to;
Fig. 2 is the flow diagram of backlog distribution method first embodiment of the present invention;
Fig. 3 is the flow chart of backlog distribution method of the present invention;
Fig. 4 is that backlog and affiliated people carry out binding process.
The realization, the function and the advantages of the object of the present invention will be explained referring to attached drawing in conjunction with the embodiments.
Specific embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
The present invention provides a kind of backlog discharge devices, and referring to Fig.1, Fig. 1 is that the embodiment of the present invention is related to The structural schematic diagram of hardware running environment.
It should be noted that Fig. 1 can be the structural schematic diagram of the hardware running environment of backlog discharge device.This hair Bright embodiment backlog discharge device can be PC, portable computer, the equipment such as server.
As shown in Figure 1, the backlog discharge device may include: processor 1001, such as CPU, memory 1005 is used Family interface 1003, network interface 1004, communication bus 1002.Wherein, communication bus 1002 is for realizing between these components Connection communication.User interface 1003 may include display screen (Display), input unit such as keyboard (Keyboard), optional User interface 1003 can also include standard wireline interface and wireless interface.Network interface 1004 optionally may include standard Wireline interface, wireless interface (such as WI-FI interface).Memory 1005 can be high speed RAM memory, be also possible to stable Memory (non-volatile memory), such as magnetic disk storage.Memory 1005 optionally can also be independently of aforementioned The storage device of processor 1001.
Optionally, backlog discharge device can also include RF (Radio Frequency, radio frequency) circuit, sensor, WiFi module etc..
It will be understood by those skilled in the art that backlog discharge device structure shown in Fig. 1 is not constituted wait handle affairs The restriction of item discharge device may include perhaps combining certain components or different portions than illustrating more or fewer components Part arrangement.
As shown in Figure 1, as a kind of computer storage readable storage medium storing program for executing memory 1005 in may include operation system System, network communication module, Subscriber Interface Module SIM and backlog distributing programs.Wherein, operating system be manage and control to The program of working item discharge device hardware and software resource supports the fortune of backlog distributing programs and other softwares or program Row.
Backlog discharge device shown in FIG. 1, can be used for the distribution of backlog, and user interface 1003 is mainly used for detecing Survey or export various message, such as detecting speech information and output prompt information;Network interface 1004 is mainly used for and backstage Server interaction, is communicated;Processor 1001 can be used for calling the backlog distributing programs stored in memory 1005, And execute following operation:
After determining the personnel participating in the meeting for participating in meeting, the speech information of the personnel participating in the meeting is obtained;
The backlog that need to be executed is generated according to the speech information;
The characteristic information in the backlog is extracted, according to characteristic information determination in the personnel participating in the meeting The backlog is distributed to the ownership people by the ownership people of backlog.
Further, described the step of generating the backlog that need to be executed according to the speech information, includes:
According to the speech information, using speech recognition technology, the speech information is converted to text information;
Using intention assessment algorithm, target information is extracted from the text information;
The target information is converted to written language information, need to be executed according to written language information generation pending Item.
Further, the ownership people for determining the backlog in the personnel participating in the meeting according to the characteristic information The step of include:
According to the characteristic information, the backlog is matched with the identity information of the personnel participating in the meeting;
If determining the identity information successful match of the backlog Yu the personnel participating in the meeting according to the characteristic information, The determining personnel participating in the meeting with the backlog successful match is the ownership people of the backlog.
Further, described according to the characteristic information, by the identity information of the backlog and the personnel participating in the meeting After the step of being matched, processor 1001 can be also used for calling the backlog distribution journey stored in memory 1005 Sequence, and execute following steps:
If determining that the backlog matches not successfully with the identity information of the personnel participating in the meeting according to the characteristic information, The deflection angle of head deflection when then being made a speech using the spokesman that video detection technology detects the backlog, wherein described The corresponding coordinate system of deflection angle be using the ray where immediately ahead of spokesman as Y-axis, with vertical with the Y-axis, intersect and Ray to the right is X-axis, and the corresponding deflection angle of the deflection angle is using the positive axis of X-axis as initial line, with spokesman speech When face face directly the plane faced vertical line be end edge;
According to the characteristic information and the deflection angle, by the identity information of the backlog and the personnel participating in the meeting It is matched;
If determining the identity of the backlog Yu the personnel participating in the meeting according to the characteristic information and the deflection angle Information matches success, it is determined that the personnel participating in the meeting with the backlog successful match is the ownership of the backlog People.
Further, described according to the characteristic information and the deflection angle, the backlog is attended a meeting with described After the step of identity information of personnel matches, processor 1001 can be also used for call memory 1005 in store to Working item distributing programs, and execute following steps:
If determining the identity of the backlog Yu the personnel participating in the meeting according to the characteristic information and the deflection angle Information matches are failed, it is determined that all personnels participating in the meeting are the ownership people of the backlog.
Further, the ownership for determining the backlog in the personnel participating in the meeting according to the characteristic information People, the step of backlog is distributed to the ownership people include:
The ownership people for determining the backlog in the personnel participating in the meeting according to the characteristic information, by described wait handle affairs It is bound with the identity information for belonging to people, and by the account of the identity information of the personnel participating in the meeting and the personnel participating in the meeting Number information is associated;
The backlog is distributed to the ownership people according to the account.
Further, described after determining the personnel participating in the meeting for participating in meeting, obtain the speech information of the personnel participating in the meeting Step includes:
After determining the personnel participating in the meeting for participating in meeting, the voiceprint of the personnel participating in the meeting is acquired;
The speech information of the personnel participating in the meeting is obtained according to the voiceprint of the personnel participating in the meeting.
Backlog discharge device specific embodiment of the present invention and following each embodiments of backlog distribution method are basic Identical, details are not described herein.
Based on above-mentioned hardware configuration, each embodiment of backlog distribution method is proposed.
It is the flow diagram of backlog distribution method first embodiment of the present invention referring to Fig. 2, Fig. 2.
In the present embodiment, the embodiment of backlog distribution method is provided, it should be noted that although in flow chart In show logical order, but in some cases, shown or described step can be executed with the sequence for being different from herein Suddenly.
In the present embodiment, backlog distribution method is optional is applied in backlog discharge device, backlog point Sending out equipment can be PC, portable computer, server etc..
In the present embodiment, backlog distribution method includes:
Step S10 obtains the speech information of the personnel participating in the meeting after determining the personnel participating in the meeting for participating in meeting.
Before meeting starts, the personnel participating in the meeting for participating in meeting is determined by meeting responsible person, or by meeting responsible person Pre-set personnel participating in the meeting in backlog discharge device in advance, or by personnel participating in the meeting when entering meeting room by pending Item discharge device determines that the personnel participating in the meeting for how obtaining participation meeting is not limited to the example above by recognition of face, may be used also To pass through work card identification, voice recognition, fingerprint recognition or iris recognition etc..When meeting prepares to start, meeting responsible person It can be by touching the instruction key in backlog discharge device, which can be " meeting starts " key, can also Think other users user-defined press key.Backlog discharge device can also start to order with speech recognition to meeting responsible person It enables, which is configured by user.User is the personnel with setting backlog discharge device permission, may include Meeting responsible person and personnel participating in the meeting.At this point, backlog discharge device can obtain meeting sign on.When backlog is distributed After equipment gets meeting sign on, backlog discharge device is monitored in the speech of every personnel participating in the meeting using microphone Hold, to obtain the speech recording of personnel participating in the meeting, the speech information of every personnel participating in the meeting is obtained from speech recording, and every is joined The speech information of meeting personnel is stored in the storage unit of backlog discharge device, wherein speech information includes points for attention, Work summary, backlog etc..
Step S20 generates the backlog that need to be executed according to the speech information.
After the conference is over, when meeting responsible person can pass through touch backlog discharge device in meeting adjourned instruction Key can also terminate meeting by other means, and the mode for terminating meeting includes but is not limited to start the mode of meeting.It is pending Instruction that item discharge device can get that meeting adjourned.After the instruction that gets that meeting adjourned of backlog discharge device, to The speech information that every personnel participating in the meeting is transferred in the storage unit of working item discharge device, according to the speech information of personnel participating in the meeting, The related content of the backlog needed to be implemented is extracted from speech information, so generated according to the related content need to execute to Working item.
Further, step S20 step includes:
The speech information, using speech recognition technology, is converted to text information according to the speech information by step a.
The speech information of personnel participating in the meeting is to obtain from speech recording, thus information of making a speech is a kind of voice messaging.If Backlog is extracted from speech information, the information that also needs will to make a speech is converted to text information.If there is more people to make a speech simultaneously, Then backlog discharge device is identified respectively, and establishes speech database, speech recording difference for every personnel participating in the meeting It is stored in the speech database of different personnels participating in the meeting.It is pending after backlog discharge device transfers the speech information of personnel participating in the meeting Speech information is converted to text information by speech recognition technology by item discharge device.It is to grind that speech recognition technology, which is with voice, Study carefully object, is allowed by Speech processing and pattern-recognition and machine automatic identification and understand the language of human oral, speech recognition Technology is exactly the high-tech for allowing machine voice signal to be changed into understanding process by identifying corresponding text or order.
Step b extracts target information from the text information using intention assessment algorithm;
Text information is the literal expression of information of making a speech, thus the content that contains of text information and speech information contain it is interior Hold it is identical, equally include points for attention, work summary, backlog etc..Backlog discharge device is to from text information Backlog is extracted, needs to extract the target information of backlog from text information, which refers to wait handle affairs The related content of item.The present embodiment be backlog discharge device using intention assessment algorithm according to the keyword of backlog from Target information is extracted in text information.Intention assessment algorithm is to solve text information classification problem according to preset keyword, is By text information according to preset classification standard divide into several classes, to extract one kind of needs.For example, the present embodiment can be Classification standard is set as work summary, points for attention, backlog, sets the keyword of work summary as " last wealth year " " number According to display " etc., the keyword of points for attention is set as " preventing " " avoiding " etc., sets the keyword of backlog as " responsible " " execution " etc., then intention assessment algorithm can will be in text information according to keyword " last wealth year " and/or " data are shown " The content of related work summary extracted as target information.Likewise, intention assessment algorithm can be " negative according to keyword Duty " and/or " execution " extract the content of the related backlog in text information as target information.
The target information is converted to written language information by step c, needs to execute according to written language information generation Backlog.
Backlog discharge device extracts the keyword of every a word in target information, and in the storage of backlog equipment Writtenization keyword identical with the keyword meaning of a word of target information, then the writtenization keyword that will be filtered out are filtered out in unit It is recombinated according to the logical relation of keyword each in target information, forms writtenization language message, believed according to written language Breath generates the charg`e d'affaires's item that need to be executed.Writtenization language message is presented with the textual form of paragraph, and backlog distribution is set It is standby from being rejected in the paragraph of writtenization language message for connecting excessive part between sentence, obtained sentence is listed by item, Obtain backlog.
Step S30 extracts the characteristic information in the backlog, according to the characteristic information in the personnel participating in the meeting The backlog is distributed to the ownership people by the ownership people for determining the backlog.
Characteristic information refers to identity information, anomalous verb, reference word of personnel participating in the meeting etc., and identity information includes participant Name, position, appellation and the affiliated project team etc. of member, anomalous verb can be " execution ", " doing ", " follow-up " etc..When pending After item generates, backlog discharge device extracts characteristic information using natural language processing technique from backlog, according to The characteristic information of backlog determines the ownership people of backlog in personnel participating in the meeting, and identity information is met backlog feature The personnel participating in the meeting of information is determined as the ownership people of backlog.When backlog discharge device determine backlog ownership people it Afterwards, backlog discharge device is by backlog automatic distributing to the ownership people of backlog.Natural language processing technique can be with It realizes between humans and machines natural language communication, the understanding to natural language is realized according to the regulation of corresponding context and scene, to extract Important information out.
It should be noted that the identity information of personnel participating in the meeting be stored in front of the ownership people for determining backlog it is pending In the storage unit of item discharge device.
The present embodiment obtains the speech information of personnel participating in the meeting by backlog discharge device, and according to speech information, benefit Backlog is generated with speech recognition technology and intention assessment algorithm, realizes the automatic collection of the data generated in meeting, and Improve the efficiency of data collection.Backlog discharge device determines returning for backlog further according to the characteristic information of backlog Belonging to people realizes the automatic distributing of backlog by backlog automatic distributing to the ownership people of backlog, improves pending The distribution efficiency of item.
Further, the second embodiment of backlog distribution method of the present invention is proposed.
The area of the backlog distribution method second embodiment and the first embodiment of the backlog distribution method It is not, it is described to be wrapped the step of the ownership people of the determining backlog in the personnel participating in the meeting according to the characteristic information It includes:
Step d, according to the characteristic information, by the backlog and the progress of the identity information of the personnel participating in the meeting Match.
Backlog discharge device extracts characteristic information using natural language processing technique from backlog, according to The characteristic information of working item, by the body of the identity information of the personnel participating in the meeting referred in characteristic information and pre-stored personnel participating in the meeting Part information is matched, and characteristic information includes anomalous verb, the identity information etc. of personnel participating in the meeting, if anomalous verb shows feature The identity information of the personnel participating in the meeting referred in information is the executor of backlog, then illustrates the participant referred in characteristic information The identity information of member and the identity information successful match of preset this personnel participating in the meeting;If anomalous verb shows in characteristic information The identity information of the personnel participating in the meeting referred to is not the executor of backlog, then illustrates the personnel participating in the meeting's referred in characteristic information It fails to match for identity information and the identity information of preset this personnel participating in the meeting.
Step e, if determining that the backlog and the identity information of the personnel participating in the meeting match according to the characteristic information Success, it is determined that the personnel participating in the meeting with the backlog successful match is the ownership people of the backlog.
If backlog discharge device is according to spy containing the identity information of personnel participating in the meeting in the characteristic information of backlog The anomalous verb referred in reference breath, according to the corresponding participant of identity information referred in anomalous verb judging characteristic information Member whether be backlog ownership people.If backlog discharge device determines the ginseng referred in characteristic information according to anomalous verb The corresponding personnel participating in the meeting of identity information of meeting personnel is the ownership people of backlog, then is determined according to the characteristic information of backlog The identity information successful match of backlog and personnel participating in the meeting, the determination of backlog discharge device and backlog successful match Personnel participating in the meeting is the ownership people of backlog.For example, characteristic information is " this work is followed up by bright ", by anomalous verb " follow-up " can determine whether in identity information that " Zhang Ming " corresponding personnel participating in the meeting is the ownership people of backlog, backlog and participant The identity information successful match of member, and determine the ownership people of personnel participating in the meeting Zhang Mingwei backlog.
Step f, if determining that the backlog and the identity information of the personnel participating in the meeting match according to the characteristic information Not successfully, then the deflection angle of head deflection when being made a speech using the spokesman that video detection technology detects the backlog, In, the corresponding coordinate system of the deflection angle be using the ray where immediately ahead of spokesman as Y-axis, with vertical with the Y-axis, phase It hands over and ray to the right is X-axis, the corresponding deflection angle of the deflection angle is using the positive axis of X-axis as initial line, with the spokesman It is end edge that face, which faces the vertical line of the plane faced directly, when speech.
If backlog discharge device is according to the participant referred in the feature verb judging characteristic information in characteristic information The corresponding personnel participating in the meeting of identity information of member is not the ownership people of backlog, it is determined that the identity of backlog and personnel participating in the meeting Information matches are unsuccessful, at this point, backlog discharge device is made a speech using the spokesman of video detection technology detection backlog When head deflection angle, according to deflection angle further determine backlog ownership people.Deflection angle is set herein In rectangular coordinate system, which with vertical with Y-axis, intersected using the ray where immediately ahead of spokesman as Y-axis And ray to the right is X-axis, deflection angle corresponds to deflection angle using the positive axis of X-axis as initial line, and face is straight when being made a speech with spokesman The vertical line for the plane that face faces is end edge.Deflection angle is calculated in the application with Circular measure, when initial line is inverse in rectangular coordinate system When hour hands rotate, angle is positive value, and when initial line rotates clockwise in rectangular coordinate system, angle is negative value, so regulation is originally The range of deflection angle is 0 radian (rad)~π rad in application.After backlog discharge device obtains deflection angle, according to deflection Angle judges that speech object when spokesman's speech of backlog, speech object may be the ownership people of backlog, can also Can not be the ownership people of backlog, thus backlog discharge device also need it is further according to the characteristic information of backlog Ground determine speech object whether be backlog ownership people.For example, characteristic information is that " this work will be held by you instead of Zhang Ming Row ", can determine whether in identity information that " Zhang Ming " corresponding personnel participating in the meeting Zhang Ming is not returning for backlog by anomalous verb " instead of " Belong to people, backlog match with the identity information of personnel participating in the meeting it is unsuccessful, following backlog discharge device utilize video inspection Survey technology detect spokesman speech when head deflection angle, according to deflection angle judge backlog spokesman speech when Make a speech object, and then the ownership people of determining backlog.
Further, if the characteristic information of backlog does not contain the identity information of personnel participating in the meeting, and backlog distribution is set It is standby to determine that backlog matches unsuccessful, backlog point with the identity information of personnel participating in the meeting according to the characteristic information of backlog Deflection angle when hair equipment then utilizes video detection technology to determine charg`e d'affaires's item spokesman speech yet further confirms pending Belong to people to item.For example, characteristic information is " this work is responsible for by you ", the identity without personnel participating in the meeting is believed in characteristic information Breath, therefore determine that backlog matches unsuccessful, backlog point with the identity information of personnel participating in the meeting according to this characteristic information The deflection angle for sending out speech object header when equipment recycles video detection technology detection spokesman to make a speech, according to deflection angle Belong to people with determining backlog.
Step g, according to the characteristic information and the deflection angle, by the body of the backlog and the personnel participating in the meeting Part information is matched.
When backlog discharge device can not only judge the ownership of backlog according to the characteristic information of backlog After people, the deflection angle on head is when continuing to be made a speech according to characteristic information and backlog spokesman with by backlog and participant The identity information of member is matched.Although determining that backlog can not match with the identity information of personnel participating in the meeting according to characteristic information Function, but speech object when spokesman's speech of certain implied information backlogs for containing of characteristic information is backlog Belong to people, then ground deflection angle in head when further backlog discharge device is made a speech further according to characteristic information and spokesman Degree, by backlog, with personnel participating in the meeting identity information is matched.
Step h, if determining the backlog and the personnel participating in the meeting according to the characteristic information and the deflection angle Identity information successful match, it is determined that with the personnel participating in the meeting of the backlog successful match be the backlog Belong to people.
When the identity information contained in the characteristic information of backlog is not ownership people or the backlog of backlog Characteristic information in do not contain identity information when, backlog discharge device further according in characteristic information in addition to identity information The hair when deflection angle on head is when the spokesman of information and backlog makes a speech to determine that the spokesman of backlog makes a speech It says object, and determines that speech object is the ownership people of backlog.If the information in characteristic information in addition to identity information is signified To object and speech object be identical one or several personnels participating in the meeting, backlog discharge device then according to characteristic information with The deflection angle on head determines backlog and the identity information successful match of personnel participating in the meeting when spokesman's speech of backlog, And determine this or several personnels participating in the meeting for the ownership people of backlog.For example, characteristic information is " replacing a bright execution by you ", Backlog discharge device is the ownership people of backlog according to " you " in characteristic information characteristic information, further according to view The deflection angle on head determines that " you " in characteristic information refers to know speech object when frequency detection technique detects spokesman's speech Be who personnel participating in the meeting, this personnel participating in the meeting is the ownership people of backlog.
Step I, if determining the backlog and the personnel participating in the meeting according to the characteristic information and the deflection angle Identity information matching it is failed, it is determined that all personnels participating in the meeting are the ownership people of the backlog.
If backlog discharge device cannot get any information of personnel participating in the meeting, such as " this work according to characteristic information Must execute as early as possible ", then the deflection angle on head is no in all senses when spokesman's speech of detection backlog, this feelings It is considered as the deflection angle backlog on head and personnel participating in the meeting when making a speech according to the spokesman of characteristic information and backlog under condition Identity information matching it is unsuccessful, determine at this time all personnels participating in the meeting be backlog ownership people.
There are also a kind of situations, and the habit of head deflection is different when being spoken due to everyone, and video detection technology is caused to detect Speech object when spokesman's speech of the backlog of acquisition is inaccurate, at this time the identity information of backlog and personnel participating in the meeting It is also unsuccessful for matching, and determines that all personnels participating in the meeting are the ownership people of backlog.For example, characteristic information is " to be held by you Row ", " you " refer to personnel participating in the meeting A, but according to the speech object of video detection technology detection near A, but be not pointing at A, may be directed toward between A and B, determine that all personnels participating in the meeting are the ownership people of backlog at this time, or determine that A and B is pending The ownership people of item.
Fig. 4 is head deflection angle when backlog discharge device is made a speech according to backlog contextual feature and spokesman Determine the flow chart of the ownership people of backlog, wherein backlog contextual feature is characteristic information.
The present embodiment utilizes natural language processing technique by backlog discharge device, extracts the feature letter of backlog Breath, the deflection angle on head when being made a speech using the spokesman of video detection technology detection backlog, according to characteristic information or The ownership people that backlog is determined according to characteristic information and deflection angle improves the correct of the ownership people of determining backlog Property.This minutes mode improves meeting instead of the traditional form for being responsible for record conference content by personnel participating in the meeting in the past The efficiency of data processing.It is this automatically determine backlog and backlog ownership people mode make personnel participating in the meeting can It participates in in the discussion of meeting, also play the effect for improving the conferencing data quality collected.
Further, the 3rd embodiment of backlog distribution method of the present invention is proposed.
The first embodiment of the backlog distribution method 3rd embodiment and the backlog distribution method and the The difference of two embodiments is, the ownership for determining the backlog in the personnel participating in the meeting according to the characteristic information People, the step of backlog is distributed to the ownership people include:
Step J determines the ownership people of the backlog according to the characteristic information in the personnel participating in the meeting, will be described Backlog and the identity information of the ownership people are bound, and by the identity information of the personnel participating in the meeting and the participant The account of member is associated.
When backlog discharge device is according to characteristic information or according to the spokesman of characteristic information and pending information speech When head deflection angle determine the ownership people of backlog after, by the identity information of the ownership people of backlog and backlog It is bound, then the account of the identity information of personnel participating in the meeting and personnel participating in the meeting is associated, to reach backlog The purpose bound with the account of the ownership people of backlog.Account includes mailbox account number, WeChat accounts etc. can To carry out the account of mail contact.
The backlog is distributed to the ownership people according to the account by step k.
If account information is mailbox account number, when backlog discharge device is by the ownership people's of backlog and backlog After mailbox account number binding, backlog discharge device obtains the email address of the ownership people of backlog according to mailbox account number, Backlog is sent to the mailbox of ownership people by email address, to reach the ownership that backlog is distributed to backlog The purpose of people;If account information is WeChat accounts, when backlog discharge device is by the ownership people of backlog and backlog WeChat accounts binding after, backlog discharge device is according to WeChat accounts, by backlog by wechat by backlog It is distributed to the purpose of the ownership people of backlog.
Referring to Fig. 3, after backlog discharge device determines the ownership people of backlog, backlog discharge device will Backlog and the identity information of ownership people are bound, then the mailbox account number of the identity information for belonging to people and ownership people is carried out Backlog is sent to ownership people after the meeting by association.
When backlog is sent to ownership people by backlog discharge device, and it is corresponding to ownership people to send prompt information In terminal, so that the terminal prompts ownership people to determine whether to receive the backlog according to prompt information.If backlog is distributed Equipment receives the confirmation instruction that the confirmation that ownership people's counterpart terminal is sent receives backlog, and backlog discharge device is then true Determine backlog to distribute successfully, backlog distribution flow terminates;If it is corresponding that backlog discharge device does not receive ownership people The confirmation that terminal is sent receives the confirmation instruction of backlog, then illustrates backlog discharge device by backlog and participant The identity information matching error of member, is determined as all personnels participating in the meeting for the ownership people of the backlog of matching error, at this point, pending The backlog is distributed to all personnels participating in the meeting by item discharge device, independently gets backlog by personnel participating in the meeting.
The present embodiment by backlog discharge device by the identity information of the ownership people of backlog and backlog into Row binding, then the account of the identity information of personnel participating in the meeting and personnel participating in the meeting is associated, by backlog with it is pending The account of the ownership people of item is bound, and according to the account of ownership people, backlog is distributed to ownership people, real It has gone the automatic distributing of backlog, has improved the distribution efficiency of backlog.
Further, the fourth embodiment of backlog distribution method of the present invention is proposed.
The backlog distribution method fourth embodiment and the first embodiment of the backlog distribution method, second The difference of embodiment and 3rd embodiment is, described after determining the personnel participating in the meeting for participating in meeting, obtains the personnel participating in the meeting Speech information the step of include:
Step l acquires the voiceprint of the personnel participating in the meeting after determining the personnel participating in the meeting for participating in meeting.
It needs to be determined that participating in the personnel participating in the meeting of meeting before meeting starts, backlog discharge device, which obtains, executes acquisition sound The instruction of line information and the voiceprint for starting to acquire personnel participating in the meeting.Voiceprint refers to the carrying that electricity consumption acoustic instrument is shown The acoustic wave channel of verbal information.The identity information of personnel participating in the meeting can be determined according to voiceprint.It should be noted that every ginseng The voiceprint of meeting personnel backlog discharge device before acquisition all corresponds the identity information of itself and personnel participating in the meeting Storage, when backlog discharge device gets the voiceprint of personnel participating in the meeting, determine it is corresponding with the voiceprint store Identity information, to obtain the identity information of the personnel participating in the meeting.
Step m obtains the speech information of the personnel participating in the meeting according to the voiceprint of the personnel participating in the meeting.
After backlog discharge device obtains the voiceprint of personnel participating in the meeting, determine personnel participating in the meeting's according to voiceprint Identity information.After meeting starts, when personnel participating in the meeting makes a speech, backlog discharge device can be obtained by the way of microphone monitoring The voiceprint and the corresponding speech information of every kind of voiceprint for taking every personnel participating in the meeting, due to before meeting starts wait handle affairs Item discharge device stores every kind of voiceprint and the identity information of personnel participating in the meeting correspondingly, therefore backlog distribution is set It is standby to get the voiceprint of every personnel participating in the meeting by the way of microphone monitoring, and get every kind of voiceprint and correspond to Speech information after, can also further get the corresponding speech information of identity information of every personnel participating in the meeting.
The present embodiment determines in such a way that backlog discharge device acquires voiceprint and is monitored using microphone The speech information of spokesman and the identity information of spokesman improve number instead of the conventional method of manual record conference content According to the efficiency of acquisition.
In addition, the embodiment of the present invention also proposes that a kind of backlog diostribution device, the backlog diostribution device include:
Module is obtained, for obtaining the speech information of the personnel participating in the meeting after determining the personnel participating in the meeting for participating in meeting;
Generation module, for generating the backlog that need to be executed according to the speech information;
Extraction module, for extracting the characteristic information in the backlog;
Determining module, for determining the ownership of the backlog in the personnel participating in the meeting according to the characteristic information People;
Distribution module, for the backlog to be distributed to the ownership people.
Further, the generation module includes:
Conversion unit is believed the speech using speech recognition technology for the speech information according to the personnel participating in the meeting Breath is converted to text information;
Extraction unit extracts target information from the text information for utilizing intention assessment algorithm;
The conversion unit is also used to the target information being converted to written language information;
Generation unit, for generating the backlog that need to be executed according to the written language information.
Further, the determining module includes:
Matching unit is used for according to the characteristic information, by the identity information of the backlog and the personnel participating in the meeting It is matched;
Determination unit, if for determining that the identity of the backlog and the personnel participating in the meeting are believed according to the characteristic information Cease successful match, it is determined that the personnel participating in the meeting with the backlog successful match is the ownership people of the backlog.
Further, the determining module further include:
Detection unit, if for determining that the identity of the backlog and the personnel participating in the meeting are believed according to the characteristic information Breath matching is failed, then the deflection angle of head deflection when being made a speech using the spokesman that video detection technology detects the backlog Degree, wherein the corresponding coordinate system of the deflection angle is using the ray where immediately ahead of spokesman as Y-axis, to hang down with the Y-axis Straight, intersection and ray to the right is X-axis, the corresponding deflection angle of the deflection angle is using the positive axis of X-axis as initial line, with described It is end edge that face, which faces the vertical line of the plane faced directly, when spokesman makes a speech;
The matching unit is also used to according to the characteristic information and the deflection angle, by the backlog with it is described The identity information of personnel participating in the meeting matches;
If the determination unit be also used to be determined according to the characteristic information and the deflection angle backlog with The identity information successful match of the personnel participating in the meeting, it is determined that the personnel participating in the meeting with the backlog successful match is institute State the ownership people of backlog.
Further, if the determination unit be also used to be determined according to the characteristic information and the deflection angle it is described to Working item matches not successfully with the identity information of the personnel participating in the meeting, it is determined that all personnels participating in the meeting are the backlog Ownership people.
Further, the distribution module includes:
Associative cell is bound, for determining returning for the backlog in the personnel participating in the meeting according to the characteristic information Belong to people, the backlog and the identity information for belonging to people is bound, and by the identity information of the personnel participating in the meeting It is associated with the account of the personnel participating in the meeting;
Dispatching Unit, for the backlog to be distributed to the ownership people according to the account.
Further, the acquisition module includes:
Acquisition unit, for acquiring the voiceprint of the personnel participating in the meeting after determining the personnel participating in the meeting for participating in meeting;
Acquiring unit, for obtaining the speech information of the personnel participating in the meeting according to the voiceprint of the personnel participating in the meeting.
Backlog diostribution device embodiment of the present invention and above-mentioned each embodiment of backlog distribution method are basic Identical, details are not described herein.
In addition, the embodiment of the present invention also proposes a kind of computer readable storage medium, the computer readable storage medium On be stored with backlog distributing programs, realized when the backlog distributing programs are executed by processor as described above pending Each step of item distribution method.
It should be noted that computer readable storage medium may be provided in backlog discharge device.
Computer readable storage medium specific embodiment of the present invention and each embodiment base of above-mentioned backlog distribution method This is identical, and details are not described herein.
It should be noted that, in this document, the terms "include", "comprise" or its any other variant are intended to non-row His property includes, so that the process, method, article or the system that include a series of elements not only include those elements, and And further include the other elements being not explicitly listed, or further include for this process, method, article or system institute it is intrinsic Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including being somebody's turn to do There is also other identical elements in the process, method of element, article or system.
The serial number of the above embodiments of the invention is only for description, does not represent the advantages or disadvantages of the embodiments.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side Method can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but in many cases The former is more preferably embodiment.Based on this understanding, technical solution of the present invention substantially in other words does the prior art The part contributed out can be embodied in the form of software products, which is stored in a storage medium In (such as ROM/RAM, magnetic disk, CD), including some instructions are used so that backlog discharge device (it can be mobile phone, Computer, server, air conditioner or network equipment etc.) execute method described in each embodiment of the present invention.
The above is only a preferred embodiment of the present invention, is not intended to limit the scope of the invention, all to utilize this hair Equivalent structure or equivalent flow shift made by bright specification and accompanying drawing content is applied directly or indirectly in other relevant skills Art field, is included within the scope of the present invention.

Claims (13)

1. a kind of backlog distribution method, which is characterized in that the backlog distribution method the following steps are included:
After determining the personnel participating in the meeting for participating in meeting, the speech information of the personnel participating in the meeting is obtained;
The backlog that need to be executed is generated according to the speech information;
The characteristic information in the backlog is extracted, determination is described pending in the personnel participating in the meeting according to the characteristic information The backlog is distributed to the ownership people by the ownership people of item.
2. backlog distribution method as described in claim 1, which is characterized in that described to generate need according to the speech information The step of backlog of execution includes:
According to the speech information, using speech recognition technology, the speech information is converted to text information;
Using intention assessment algorithm, target information is extracted from the text information;
The target information is converted to written language information, according to the written language information generate need to execute wait handle affairs .
3. backlog distribution method as described in claim 1, which is characterized in that it is described according to the characteristic information described The step of ownership people of the determining backlog, includes: in personnel participating in the meeting
According to the characteristic information, the backlog is matched with the identity information of the personnel participating in the meeting;
If determining the identity information successful match of the backlog Yu the personnel participating in the meeting according to the characteristic information, it is determined that The personnel participating in the meeting with the backlog successful match is the ownership people of the backlog.
4. backlog distribution method as claimed in claim 3, which is characterized in that it is described according to the characteristic information, by institute After stating the step of backlog is matched with the identity information of the personnel participating in the meeting, further includes:
If determining that the backlog matches not successfully with the identity information of the personnel participating in the meeting according to the characteristic information, benefit The deflection angle of head deflection when detecting spokesman's speech of the backlog with video detection technology, wherein the deflection The corresponding coordinate system of angle with vertical with the Y-axis, is intersected and to the right using the ray where immediately ahead of spokesman as Y-axis Ray be X-axis, the corresponding deflection angle of the deflection angle is using the positive axis of X-axis as initial line, with face when spokesman speech The vertical line that portion faces the plane faced directly is end edge;
According to the characteristic information and the deflection angle, the backlog and the identity information of the personnel participating in the meeting are carried out Matching;
If determining the identity information of the backlog Yu the personnel participating in the meeting according to the characteristic information and the deflection angle Successful match, it is determined that the personnel participating in the meeting with the backlog successful match is the ownership people of the backlog.
5. backlog distribution method as claimed in claim 4, which is characterized in that described according to the characteristic information and described Deflection angle, after the step of backlog is matched with the identity information of the personnel participating in the meeting, further includes:
If determining the identity information of the backlog Yu the personnel participating in the meeting according to the characteristic information and the deflection angle Matching is failed, it is determined that all personnels participating in the meeting are the ownership people of the backlog.
6. backlog distribution method as described in claim 1, which is characterized in that it is described according to the characteristic information described The ownership people that the backlog is determined in personnel participating in the meeting, the step of backlog is distributed to the ownership people include:
The ownership people for determining the backlog in the personnel participating in the meeting according to the characteristic information, by the backlog with The identity information of the ownership people is bound, and the account number of the identity information of the personnel participating in the meeting and the personnel participating in the meeting are believed Breath is associated;
The backlog is distributed to the ownership people according to the account.
7. such as backlog distribution method as claimed in any one of claims 1 to 6, which is characterized in that described to participate in meeting when determining After the personnel participating in the meeting of view, the step of obtaining the speech information of the personnel participating in the meeting, includes:
After determining the personnel participating in the meeting for participating in meeting, the voiceprint of the personnel participating in the meeting is acquired;
The speech information of the personnel participating in the meeting is obtained according to the voiceprint of the personnel participating in the meeting.
8. a kind of backlog diostribution device, which is characterized in that the backlog diostribution device includes:
Module is obtained, for obtaining the speech information of the personnel participating in the meeting after determining the personnel participating in the meeting for participating in meeting;
Generation module, for generating the backlog that need to be executed according to the speech information;
Extraction module, for extracting the characteristic information in the backlog;
Determining module, for determining the ownership people of the backlog in the personnel participating in the meeting according to the characteristic information;
Distribution module, for the backlog to be distributed to the ownership people.
9. backlog diostribution device as claimed in claim 8, which is characterized in that the generation module includes:
Conversion unit is turned the speech information using speech recognition technology for the speech information according to the personnel participating in the meeting It is melted into text information;
Extraction unit extracts target information from the text information for utilizing intention assessment algorithm;
The conversion unit is also used to the target information being converted to written language information;
Generation unit, for generating the backlog that need to be executed according to the written language information.
10. backlog diostribution device as claimed in claim 8, which is characterized in that the determining module includes:
Matching unit, for according to the characteristic information, the backlog and the identity information of the personnel participating in the meeting to be carried out Matching;
Determination unit, if for determining the identity information of the backlog Yu the personnel participating in the meeting according to the characteristic information With success, it is determined that the personnel participating in the meeting with the backlog successful match is the ownership people of the backlog.
11. backlog diostribution device as claimed in claim 10, which is characterized in that the determining module further include:
Detection unit, if for determining the identity information of the backlog Yu the personnel participating in the meeting according to the characteristic information With failed, then the deflection angle of head deflection when being made a speech using the spokesman that video detection technology detects the backlog, Wherein, the corresponding coordinate system of the deflection angle is using the ray at place immediately ahead of spokesman as Y-axis, with vertical with the Y-axis , intersection and ray to the right is X-axis, the corresponding deflection angle of the deflection angle is using the positive axis of X-axis as initial line, with the hair The vertical line that face faces the plane faced directly when speech human hair speech is end edge;
The matching unit is also used to according to the characteristic information and the deflection angle, and the backlog is attended a meeting with described The identity information of personnel matches;
If the determination unit be also used to be determined according to the characteristic information and the deflection angle backlog with it is described The identity information successful match of personnel participating in the meeting, it is determined that with the personnel participating in the meeting of the backlog successful match be it is described to The ownership people of working item.
12. a kind of backlog discharge device, which is characterized in that the backlog discharge device includes memory, processor And the backlog distributing programs that can be run on the memory and on the processor are stored in, the backlog distribution The step of backlog distribution method as described in any one of claims 1 to 7 is realized when program is executed by the processor.
13. a kind of computer readable storage medium, which is characterized in that be stored on the computer readable storage medium wait handle affairs Item distributing programs, are realized as described in any one of claims 1 to 7 when the backlog distributing programs are executed by processor The step of backlog distribution method.
CN201910728627.1A 2019-08-06 2019-08-06 Backlog distribution method, device, equipment and computer readable storage medium Pending CN110428184A (en)

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