CN110073345A - A kind of management method and system of Email attachment - Google Patents
A kind of management method and system of Email attachment Download PDFInfo
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Abstract
The present invention proposes a kind of management method of Email attachment comprising following steps: receiving mail；The attachment read in mail generates accessories list；Each attachment in the accessories list is parsed, the content information of each attachment is obtained；Show that the content information of each attachment, the content information include case identification marking and file type in the accessories list；Corresponding case is found in case management system according to the case identification marking；The case is updated to case information corresponding with the file type, and the attachment is uploaded in the case.The present invention also provides a kind of management systems of Email attachment.In this way, simplify user's operation, improve operating efficiency, promote user experience.
Description
Denomination of invention: a kind of management method of Email attachment and systems technology field
[0001] the present invention relates to information update technology, the in particular to management methods and system of a kind of Email attachment.
Background technique
[0002] with the continuous development of electronic information technology, Email is more more and more universal in people's daily life, either e-commerce field, still in people's daily life, Email have become a kind of indispensable information interaction approach.
[0003] for agency or enterprise, Email is the main information interactive mode of curstomer-oriented and cooperation agents mechanism.At present, user receives the mail inch containing attachment, needing manual point Jian mail, point Jian attachment Check reads attachment content again, the medium operation of case then such as downloaded, be uploaded in case management system respectively to the attachment in mail according to the content information of attachment.However, usually one day Email reception amount of agency or enterprise at most can reach thousands of envelopes, and most of mail all includes attachment, if current manual downloading is taken to upload this mode of operation of attachment, undoubtedly quite cumbersome, not only operating efficiency is low, has an effect on user experience.
Technical problem
[0004] in view of the foregoing, it is necessary to provide a kind of management method of Email attachment and systems, it is capable of the case identification marking of intelligently parsing Email attachment, and corresponding case is found according to case identification marking Check in case management system, and by accessory association into case, so simplify user's operation, improve operating efficiency, promotes user experience.
Solution to the problem
Technical solution
[0005] in order to solve the above technical problems, a kind of technical solution that the present invention uses is: a kind of management method of Email attachment includes the following steps:
[0006] mail is received；
[0007] attachment read in mail generates accessories list；
[0008] each attachment in the accessories list is parsed, the content information of each attachment is obtained；
[0009] show that the content information of each attachment, the content information include case identification marking and file type in the accessories list；
[0010] corresponding case is found according to case identification marking Check in case management system；
[0011] case is updated to case information corresponding with the file type, and the attachment is uploaded in the case.
[0012] wherein, the case is updated to case information corresponding with the file type, and the step that the attachment uploads in the case is specifically included:
[0013] the case information includes case state, essential information and processing task；
[0014] it is updated to the case state of the case corresponding with the file type；
[0015] it is updated to the essential information of the case corresponding with the file type；
[0016] processing task corresponding with the file type is generated, and the attachment is uploaded in the processing task.
[0017] wherein, the rule of correspondence of the file type Yu the case information is preset；
[0018] described that the case is updated to case information corresponding with the file type, and include: by the step that attachment uploads in the case
[0019] when there is case information inch corresponding with the file type in the rule of correspondence, the case is updated to case information corresponding with the file type, and the attachment is uploaded in the case.
[0020] wherein, each attachment in the parsing accessories list, the step of obtaining the content information of each attachment, specifically include:
[0021] preset keyword parses each attachment in the list according to preset keyword；
[0022] it presets extracting rule and information corresponding with the keyword in each attachment is extracted according to preset extracting rule
, obtain the content information of each attachment.
[0023] another technical solution that the present invention uses is: a kind of management method of Email attachment, includes the following steps: that [0024] receives mail；
[0025] attachment read in mail generates accessories list；
[0026] each attachment in the accessories list is parsed, the content information of each attachment is obtained；
[0027] show that the content information of each attachment, the content information include case identification marking in the accessories list；
[0028] corresponding case is found according to case identification marking Check in case management system, and the attachment is closed
It is linked in the case.
[0029] wherein, the content information of each attachment is shown in the accessories list, the content information includes the steps that case identification marking include: the content information includes file type；
[0030] corresponding case is found according to case identification marking Check in case management system, and includes: to the step in the case by the accessory association
[0031] case is updated to case information corresponding with the file type, and the attachment is uploaded in the case.
[0032] wherein, the case is updated to case information corresponding with the file type, and the step that the attachment uploads in the case is specifically included:
[0033] the case information includes case state, essential information and processing task；
[0034] it is updated to the case state of the case corresponding with the file type；
[0035] it is updated to the essential information of the case corresponding with the file type；
[0036] processing task corresponding with the file type is generated, and the attachment is uploaded in the processing task.
[0037] wherein, the rule of correspondence of the file type Yu the case information is preset；
[0038] case is updated to case information corresponding with the file type, and includes: by the step that attachment uploads in the case
[0039] when there is case information inch corresponding with the file type in the rule of correspondence, the case is updated to case information corresponding with the file type, and the attachment is uploaded in the case.
[0040] wherein, the step of parsing each attachment in the accessories list, obtaining the content information of each attachment specifically includes
[0041] preset keyword parses each attachment in the list according to preset keyword；
[0042] it presets extracting rule and information corresponding with the keyword in each attachment is extracted according to preset extracting rule
, obtain the content information of each attachment.
[0043] another technical solution that the present invention uses is: providing a kind of management system of Email attachment, comprising:
[0044] receiving module, for receiving mail；
[0045] generation module is read, generates accessories list for reading the attachment in mail；
[0046] parsing module obtains the content information of each attachment for parsing each attachment in the accessories list；
[0047] show that the content information of each attachment, the content information include case identification marking in the accessories list
[0048] relating module, for finding corresponding case according to case identification marking Check in case management system, and by the accessory association into the case.
[0049] wherein, the content information includes file type, and the relating module further comprises:
[0050] updating unit for the case to be updated to case information corresponding with the file type, and the attachment is uploaded in the case.
[0051] wherein, the case information includes case state, essential information and processing task, and the updating unit further comprises:
[0052] state subelement is updated, for being updated to the case state of the case corresponding with the file type；[0053] essential information subelement is updated, for being updated to the essential information of the case corresponding with the file type
[0054] subelement is generated, for generating processing task corresponding with the file type, and the attachment is uploaded in the processing task.
[0055] wherein, the system comprises:
[0056] rule of correspondence module is preset, for presetting the rule of correspondence of the file type Yu the case information；[0057] case is updated to case information corresponding with the file type, and the attachment is uploaded in the case when having case information inch corresponding with the file type in the rule of correspondence by updating unit.
[0058] wherein, the parsing module includes:
[0059] preset keyword unit parses each attachment in the list according to preset keyword for preset keyword；
[0060] extracting rule unit is preset, according to preset extracting rule, to extract information corresponding with the keyword in each attachment for presetting extracting rule, obtain the content information of each attachment.
Advantageous effect of the invention
Beneficial effect
[0061] through the above scheme, the beneficial effects of the present invention are: the management method and system of a kind of Email attachment provided by the invention, it being capable of intelligently parsing Email attachment, obtain the content information in attachment, including case identification marking, and corresponding case is found according to case identification marking Check in case management system, and by accessory association into case.Simplify user's operation in this way, improve operating efficiency, promotes user experience.
To the brief description of accompanying drawing
Detailed description of the invention
[0062] to describe the technical solutions in the embodiments of the present invention more clearly, the accompanying drawings required for describing the embodiments of the present invention are briefly described below, apparently, drawings in the following description are only some embodiments of the invention, for those of ordinary skill in the art, without creative efforts, it is also possible to obtain other drawings based on these drawings.Wherein:
[0063] Fig. 1 is a kind of flow diagram of the management method first embodiment of Email attachment of the present invention；
[0064] Fig. 2 is a kind of flow diagram of the management method second embodiment of Email attachment of the present invention；
[0065] Fig. 3 is a kind of structural schematic diagram of the management system first embodiment of Email attachment of the present invention；
[0066] Fig. 4 is a kind of structural schematic diagram of the management system second embodiment of Email attachment of the present invention.
Embodiments of the present invention
[0067] following will be combined with the drawings in the embodiments of the present invention, and technical scheme in the embodiment of the invention is clearly and completely described, it is clear that described embodiments are only a part of the embodiments of the present invention, rather than whole embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art's every other embodiment obtained under the premise of not making creative labor, shall fall within the protection scope of the present invention.
[0068] referring to Fig. 1, Fig. 1 is a kind of flow diagram of the management method first embodiment of Email attachment of the present invention, present embodiments provide for a kind of management methods of Email attachment, include the following steps:
[0069] S120: mail is received.
[0070] mailbox server mails.
[0071] in some embodiments, mailbox server can be embedded in or connected in case management system, and user is by including such as clicking or refreshing touch command to mail.It should be understood that in some other embodiment, case management system is mailed without user by touch command, intelligently collects new mail, such as can be received by refreshing the modes such as mail between the inch of interval automatically.
[0072] it should be noted that, the case management system refers to that agency or enterprise are used to manage the auxiliary tool of case, as long as the case management system including a plurality of types of energy Added Management cases such as client mode, the Internet model, does not limit it herein.
[0073] S140: the attachment read in mail generates accessories list.
[0074] all attachmentes from the every envelope mail received in S120 are read, and all attachmentes read are generated into accessories list.
[0075] type of the attachment includes being not limited to one of PDF, WORD, JPG, GIF, TXT, RAR or ZIP or a variety of, without limitation to the type of the attachment at this.It should be understood that further including being decompressed to compressed file, and the All Files unziped to are generated accessories list if reading the compressed file that the attachment in mail is the types such as RAR or ZIP in some embodiments.
[0076] all attachmentes read are presented with tabular form, form accessories list.The accessories list includes the Attachment Name for being not limited to read, type of attachment and affiliated e-mail messages.User can Check see each attachment content in this accessories list.
[0077] it is understood that, read the received all Mail Contents of institute, if reading includes attachment in mail, then continue to read accessory information, further, if including multiple attachmentes in mail, each accessory information is read out respectively, and successively each attachment is presented in the accessories list.
[0078] in some other embodiment, mail is read to avoid omitting, after mail being received in S120, the mail Mark as Unread label that will be received, in this step, it reads and marks the attachment in the mail for being in mail and generate accessories list, and the mail for having read attachment is marked as read label.
[0079] S160: each attachment in the accessories list is parsed, the content information of each attachment is obtained；Show that the content information of each attachment, the content information include case identification marking in the accessories list.
[0080] content information refers to the every terms of information for including in attachment, including be not limited to dispatch information, the phase is said in dispatch, application number, the applying date, one of acts on behalf of Reference Number, No. Jian public, notification number, cost information and careful Check information or much information.The content information supplement for all attachmentes being resolved to is presented in the accessories list.
[0081] the case identification marking refers to the message identification for the case that can recognize that in the content information being resolved to.For example, can recognize that according to this application number if parsing the content information in attachment includes application number and be specific to a certain case, then this application number is case identification marking.
[0082] in some embodiments, to avoid omitting parsing attachment, label is parsing label in the accessories list that can be generated in S140, in this step, parsing label in the accessories list is the attachment of parsing label, to obtain the content information of each attachment, and the attachment parsed is labeled as to have parsed label.
[0083] it should be understood that in some embodiments, for avoid because parse attachment content information it is wrong due to cause after association case mistake situation generation, can further increase and check the positive maloperation of attachment content information.Specifically
Ground, user Check read attachment content, and whether check the content information parsed consistent with attachment content, if checking out wrong, are corrected by updating operation to the content information of mistake, to guarantee the correctness that attachment parses.
[0084] S180: corresponding case is found according to case identification marking Check in case management system, and by the accessory association into the case.
[0085] according to the case identification marking being resolved to, Check is carried out in case management system to look for, when Check ask to system there are with the matched case of case identification marking, the case information that Check is ask is presented in the accessories list, and by the accessory association into the case, including it is not limited to that attachment uploads, to update case information, newly-increased processing task dispatching operation associated.
[0086] further, if non-Check ask to system have with the matched case of case identification marking, remind the non-Check of user to ask to corresponding case information.User can read attachment content by Check to confirm the reason of specific non-Check finds case.
[0087] in some embodiments, to avoid omitting associated attachment, it can be according to the case identification marking for marking the attachment for parsing label in S160, Check looks for corresponding case in case management system, by the accessory association into the case, and by the associated attachment labeled as correlation tag.
[0088] it should be understood that in some embodiments, to avoid association case mistake, can further increase and check the positive maloperation of related information.Specifically, user checks according to the content information of attachment and the case information of presentation, if check out it is wrong, by update operation to mistake case information correct, thus guarantee be associated with case correctness.
[0089] compared to the prior art, a kind of management method for Email attachment that present embodiment provides, pass through intelligently parsing Email attachment, obtain the content information in attachment, including case identification marking, and corresponding case is found according to case identification marking Check in case management system, and by accessory association into case.Simplify user's operation in this way, improve operating efficiency, promotes user experience.
[0090] referring to Fig. 2, Fig. 2 is a kind of flow diagram of the management method second embodiment of Email attachment of the present invention, present embodiments provide for a kind of management methods of Email attachment, include the following steps:
[0091] S220: mail is received.
[0092] this step is identical as first embodiment S120 step, and details are not described herein.
[0093] S240: the attachment read in mail generates accessories list.
[0094] this step is identical as first embodiment S140 step, and details are not described herein.
[0095] S260: each attachment in the accessories list is parsed, the content information of each attachment is obtained；Show that the content information of each attachment, the content information include case identification marking in the accessories list.
[0096] this step specifically includes:
[0097] S261: preset keyword parses each attachment in the list according to preset keyword；
[0098] S262: default extracting rule extracts information corresponding with the keyword in each attachment, obtains the content information of each attachment according to preset extracting rule.
[0099] keyword is the identifier preset for parsing attachment, including be not limited to letter, character, field and phrase etc..Each attachment in the list is parsed according to preset keyword.For example, presetting keyword is " NOTICE OF ALLOWANCE ", attachment is parsed according to the keyword.
[0100] extracting rule is to preset for extracting rule corresponding with keyword in attachment.Such as default extracting rule is to extract application number, posting date and the cost information of attachment when keyword is " NOTICE OF ALLOWANCE ", according to the extracting rule, extract in attachment with keyword " NOTICE OF
The corresponding application number of ALLOWANCE ", posting date and cost information.
[0101] in the present embodiment, the content information further includes file type.The file type includes the type of all kinds of message in-comings, for example, official issue careful Check Action, accept the file types such as notice, authorization notification book；Also the file types such as the final version file including client, audit contribution.
[0102] S280: corresponding case is found according to case identification marking Check in case management system, and by the accessory association into the case.
[0103] specifically, the step S280 is specifically included:
[0104] S281: the case is updated to case information corresponding with the file type, and the attachment is uploaded in the case.
[0105] the case information includes being not limited to one of case state, essential information or processing task or a variety of.
Wherein case state such as refers to the processing status of case, such as accepts, authorizes, rejects or maintain at the cases state；Essential information refers to the information such as the various bibliographic informations and application information of case, such as application number, No. Jian public, notification number, certificate number；Processing task refers to the case task for needing user's processing, such as the processing tasks such as Check opinion is examined in processing, processing is newly applied, is requested substantive examination, is appealed from drunk to Philip sober.
[0106] further, S281 step further comprises:
[0107] S2811: it is updated to the case state of the case corresponding with the file type.
[0108] S2812: it is updated to the essential information of the case corresponding with the file type；
[0109] S2813: processing task corresponding with the file type is generated, and the attachment is uploaded in the processing task.
[0110] for example, when the file type for parsing attachment is " accepting notice ", and Check finds corresponding case in case management system, then updating case state is " accepting ", the application number and application updated in case essential information says application number and the applying date to parse in attachment, " obtaining application number " processing task is generated, and the attachment is uploaded in the processing task of " obtaining application number ", the association of the attachment with corresponding case is completed with this.
[0111] it should be understood that these three steps of above-mentioned S2811, S2812 and S2813 are in some other embodiment can carry out wherein one or two update operation, without updating with inch.
[0112] further, in some other embodiment, the rule of correspondence of the file type Yu the case information can first be preset, when there is case information inch corresponding with the file type in the rule of correspondence, the case is updated to case information corresponding with the file type, and the attachment is uploaded in the case
[0113] compared to the prior art, a kind of management method for Email attachment that present embodiment provides can more accurately parse the content information of attachment by preset keyword and default extracting rule；In addition, by the way that case is updated to case information corresponding with the file type of attachment, and upload processing mode of the attachment into case, intelligence uploads attachment and management update case information, further simplify user's operation, operating efficiency is promoted, also can be reduced human control case error generation rate with inch, and then promote the management efficiency of agency and enterprise.
[0114] Fig. 3 is please referred to, Fig. 3 is a kind of structural schematic diagram of the management system first embodiment of Email attachment of the present invention, present embodiments provide for a kind of management systems 100 of Email attachment, including receiving module 120, read generation module 140, parsing module 160 and relating module 180.
[0115] receiving module 120, for receiving mail.
[0116] receiving module 120 is mailbox server.In some embodiments, the receiving module 120 is case management system server, is specifically embedded in or connects mailbox server in case management system, user is by including such as clicking or refreshing touch command to mail.It should be understood that in some other embodiment, case management system is mailed without user by touch command, intelligently collects new mail, such as can be received by refreshing the modes such as mail between the inch of interval automatically.
[0117] it should be noted that, the case management system refers to that agency or enterprise are used to manage the auxiliary tool of case, as long as the case management system including a plurality of types of energy Added Management cases such as client mode, the Internet model, does not limit it herein.
[0118] the reading generation module 140 generates accessories list for reading the attachment in mail.
[0119] the reading generation module 140 generates accessories list for reading all attachmentes from the every envelope mail received in S120, and by all attachmentes read.
[0120] type of the attachment includes being not limited to one of PDF, WORD, JPG, GIF, TXT, RAR or ZIP or a variety of, without limitation to the type of the attachment at this.It should be understood that further including being decompressed to compressed file, and the All Files unziped to are generated accessories list if reading the compressed file that the attachment in mail is the types such as RAR or ZIP in some embodiments.
[0121] all attachmentes read are presented with tabular form, form accessories list.The accessories list includes the Attachment Name for being not limited to read, type of attachment and affiliated e-mail messages.User can Check see each attachment content in this accessories list.
[0122] it is understood that, the reading generation module 140 reads the received all Mail Contents of institute, if reading includes attachment in mail, then continue to read accessory information, further, if including multiple attachmentes in mail, each accessory information is read out respectively, and successively each attachment is presented in the accessories list.
[0123] in some other embodiment, mail is read to avoid omitting, the reading generation module further includes first identifier unit, after mail being received in receiving module 120, the mail Mark as Unread label that the first identifier unit will receive, it reads and marks the attachment in the mail for being in mail and generate accessories list, and the mail for having read attachment is marked as read label.
[0124] parsing module 160 obtains the content information of each attachment for parsing each attachment in the accessories list；Show that the content information of each attachment, the content information include case identification marking in the accessories list.
[0125] content information refers to the every terms of information for including in attachment, including is not limited to dispatch information, the dispatch date, application number, the applying date, one of acts on behalf of Reference Number, No. Jian public, notification number, cost information and careful Check information or much information.The content information supplement for all attachmentes being resolved to is presented in the accessories list.
[0126] the case identification marking refers to the message identification for the case that can recognize that in the content information being resolved to.For example, if it includes application number that the parsing module 160, which parses the content information in attachment, according to the Shen
It number please can recognize that and be specific to a certain case, then this application number is case identification marking.
[0127] in some embodiments, to avoid omitting parsing attachment, the parsing module 160 further includes second identifier unit, label is parsing label in the accessories list that can be generated in reading generation module 140, parsing label in the accessories list is the attachment of parsing label, to obtain the content information of each attachment, and the attachment parsed is labeled as to have parsed label.
[0128] it is understood that, in some embodiments, for avoid because parse attachment content information it is wrong due to cause after association case mistake situation generation, it can further increase and check unit and corrigendum unit, it wherein checks unit to correct errors for checking attachment content information, corrigendum unit is for correcting content information.Specifically, user Check reads attachment content, and whether to the content information that parses with attachment content consistent by described if checking memory cell, if checking out wrong, then the content information of mistake is corrected by the corrigendum unit, to guarantee the correctness of attachment parsing.
[0129] relating module 180, for finding corresponding case according to case identification marking Check in case management system, and by the accessory association into the case.
[0130] relating module 180, according to the case identification marking being resolved to, Check is carried out in case management system to look for, when Check ask to system there are with the matched case of case identification marking, the case information that Check is ask is presented in the accessories list, and by the accessory association into the case, including it is not limited to that attachment uploads, to update case information, newly-increased processing task dispatching operation associated.
[0131] further, the relating module 180 includes reminding unit, if the non-Check of the relating module 180 ask system have with the matched case of case identification marking, remind the non-Check of user to ask to corresponding to case information by the reminding unit.User can read attachment content by Check to confirm the reason of specific non-Check finds case.
[0132] in some embodiments, to avoid omitting associated attachment, the relating module 180 further includes third mark unit, it can be the case identification marking of the attachment of parsing label according to label in parsing module 160, Check looks for corresponding case in case management system, by the accessory association into the case, and by the associated attachment labeled as correlation tag.
[0133] it should be understood that in some embodiments, to avoid association case mistake, can further increase and check unit and corrigendum unit, correct errors wherein checking unit for checking related information, corrigendum unit is used for more positive association content.Specifically, user is checked unit and is checked the content information of attachment and the case information of presentation by described, if checking out wrong, is corrected by the corrigendum unit to wrong case information, from
And guarantee the correctness of association case.
[0134] referring to Fig. 4, Fig. 4 is a kind of structural schematic diagram of the management system second embodiment of Email attachment of the present invention
, present embodiments provide for a kind of management systems 200 of Email attachment, including receiving module 220, read generation module 240, parsing module 260 and relating module 280.
[0135] receiving module 220, for receiving mail；
[0136] generation module 240 is read, generates accessories list for reading the attachment in mail；
[0137] parsing module 260 obtain the content information of each attachment for parsing each attachment in the accessories list；
[0138] parsing module 260 includes:
[0139] preset keyword unit 261 parses each attachment in the list according to preset keyword for preset keyword；
[0140] extracting rule unit 262 is preset, according to preset extracting rule, to extract information corresponding with the keyword in each attachment for presetting extracting rule, obtain the content information of each attachment.
[0141] keyword is the identifier preset for parsing attachment, including be not limited to letter, character, field and phrase etc..Each attachment in the list is parsed according to preset keyword.For example, presetting keyword is " NOTICE OF ALLOWANCE ", attachment is parsed according to the keyword.
[0142] extracting rule is to preset for extracting rule corresponding with keyword in attachment.Such as default extracting rule is to extract application number, posting date and the cost information of attachment when keyword is " NOTICE OF ALLOWANCE ", according to the extracting rule, extract in attachment with keyword " NOTICE OF
The corresponding application number of ALLOWANCE ", posting date and cost information.
[0143] in the present embodiment, the content information further includes file type.The file type includes the type of all kinds of message in-comings, for example, official issue careful Check Action, accept the file types such as notice, authorization notification book；Also the file types such as the final version file including client, audit contribution.
[0144] content information includes case identification marking and file type.The file type includes the type of all kinds of message in-comings, for example, official issue careful Check Action, accept the file types such as notice, authorization notification book；Also the file types such as the final version file including client, audit contribution.
[0145] relating module 280, for finding corresponding case according to case identification marking Check in case management system, and by the accessory association into the case.
[0146] specifically, the relating module 280 includes:
[0147] updating unit 281 for the case to be updated to case information corresponding with the file type, and the attachment are uploaded in the case.
[0148] the case information includes being not limited to one of case state, essential information or processing task or a variety of.
Wherein case state such as refers to the processing status of case, such as accepts, authorizes, rejects or maintain at the cases state；Essential information refers to the information such as the various bibliographic informations and application information of case, such as application number, No. Jian public, notification number, certificate number；Processing task refers to the case task for needing user's processing, such as the processing tasks such as Check opinion is examined in processing, processing is newly applied, is requested substantive examination, is appealed from drunk to Philip sober.
[0149] wherein, the case information include case state, essential information and processing task,
[0150] in some embodiments, the updating unit 281 further comprises:
[0151] state subelement 2811 is updated, case state [0152] for being updated to the case corresponding with the file type updates essential information subelement 2812, and the basic f π for being updated to the case corresponding with the file type ceases；
[0153] subelement 2813 is generated, for generating processing task corresponding with the file type, and the attachment is uploaded in the processing task.
[0154] it is understood that, above-mentioned update state subelement 2811, update essential information subelement 2812 and generation these three subelements of subelement 2813 updating unit described in some other embodiment may include wherein one or two subelement, without including three subelements with inch.
[0155] further, in some other embodiment, which further includes default rule of correspondence module, for presetting the rule of correspondence of the file type Yu the case information；The case is updated to case information corresponding with the file type, and the attachment is uploaded in the case when having case information inch corresponding with the file type in the rule of correspondence by updating unit.
[0156] compared to the prior art, a kind of management system of Email attachment provided by the invention, mail is received by receiving module, it reads generation module and parsing module intelligently reads and parses Email attachment, to obtain the content information in attachment, including case identification marking, relating module finds corresponding case according to case identification marking Check in case management system, and by accessory association into case.Simplify user's operation in this way, improve operating efficiency, promotes user experience.In addition, in some embodiments, by increasing preset keyword unit and default extracting rule unit, ensureing the accuracy for reading parsing attachment；And it is single by updating
Case is updated to case information corresponding with attachment file type by member, further simplifies user's operation, promotes operating efficiency, also can be reduced human control case error generation rate with inch, and then promote the management efficiency of agency and enterprise.
The above description is only an embodiment of the present invention; it is not intended to limit the scope of the invention; it is all to utilize equivalent structure or equivalent flow shift made by description of the invention and accompanying drawing content; it is applied directly or indirectly in other relevant technical fields, and is included within the scope of the present invention.
Claims (1)
- ClaimsA kind of [claim 1] management method of Email attachment, includes the following steps:Receive mail；The attachment read in mail generates accessories list；Each attachment in the accessories list is parsed, the content information of each attachment is obtained；Show that the content information of each attachment, the content information include case identification marking and file type in the accessories list；Corresponding case is found according to case identification marking Check in case management system；The case is updated to case information corresponding with the file type, and the attachment is uploaded in the case.[claim 2] according to the method described in claim 1, wherein,The case is updated to case information corresponding with the file type, and the step that the attachment uploads in the case is specifically included:The case information includes case state, essential information and processing task；It is updated to the case state of the case corresponding with the file type；It is updated to the essential information of the case corresponding with the file type；Processing task corresponding with the file type is generated, and the attachment is uploaded in the processing task.[claim 3] method according to claim 1 or 2, whereinPreset the rule of correspondence of the file type Yu the case information；It is described that the case is updated to case information corresponding with the file type, and include: by the step that attachment uploads in the caseWhen there is case information inch corresponding with the file type in the rule of correspondence, the case is updated to case information corresponding with the file type, and the attachment is uploaded in the case.[claim 4] according to the method described in claim 1, wherein,Each attachment in the parsing accessories list, the step of obtaining the content information of each attachment, specifically include: Preset keyword parses each attachment in the list according to preset keyword；Default extracting rule extracts information corresponding with the keyword in each attachment, obtains the content information of each attachment according to preset extracting rule.The management method of [claim 5]-kind of Email attachment, includes the following steps:Receive mail；The attachment read in mail generates accessories list；Each attachment in the accessories list is parsed, the content information of each attachment is obtained；Show that the content information of each attachment, the content information include case identification marking in the accessories list；Corresponding case is found according to case identification marking Check in case management system, and by the accessory association into the case.[claim 6] according to the method described in claim 5, wherein,Show that the content information of each attachment, the content information include the steps that case identification marking includes: in the accessories listThe content information includes file type；Corresponding case is found according to case identification marking Check in case management system, and includes: to the step in the case by the accessory associationThe case is updated to case information corresponding with the file type, and the attachment is uploaded in the case.[claim 7] according to the method described in claim 6, wherein,The case is updated to case information corresponding with the file type, and the step that the attachment uploads in the case is specifically included:The case information includes case state, essential information and processing task；It is updated to the case state of the case corresponding with the file type；It is updated to the essential information of the case corresponding with the file type；Processing task corresponding with the file type is generated, and the attachment is uploaded in the processing task.[claim 8] method according to claim 6 or 7, wherein Preset the rule of correspondence of the file type Yu the case information；The case is updated to case information corresponding with the file type, and includes: by the step that attachment uploads in the caseWhen there is case information inch corresponding with the file type in the rule of correspondence, the case is updated to case information corresponding with the file type, and the attachment is uploaded in the case.According to the method described in claim 5, wherein,The step of parsing each attachment in the accessories list, obtaining the content information of each attachment specifically includes:Preset keyword parses each attachment in the list according to preset keyword；Default extracting rule extracts information corresponding with the keyword in each attachment, obtains the content information of each attachment according to preset extracting rule.A kind of management system of Email attachment, comprising:Receiving module, for receiving mail；Generation module is read, generates accessories list for reading the attachment in mail；Parsing module obtains the content information of each attachment for parsing each attachment in the accessories list；Show that the content information of each attachment, the content information include case identification marking in the accessories list；Relating module, for finding corresponding case according to case identification marking Check in case management system, and by the accessory association into the case.System according to claim 10, wherein the content information includes file type, and the relating module further comprises:Updating unit for the case to be updated to case information corresponding with the file type, and the attachment is uploaded in the case.System according to claim 11, wherein the case information includes case state, essential information and processing task, and the updating unit further comprises:Update state subelement, for being updated to the case of the case corresponding with the file type State；Essential information subelement is updated, for being updated to the essential information of the case corresponding with the file type；Subelement is generated, for generating processing task corresponding with the file type, and the attachment is uploaded in the processing task.[claim 13] system according to claim 11 or 12, wherein the system comprises:Default rule of correspondence module, for presetting file type rule shellfish 1J corresponding with the case information;The case is updated to case information corresponding with the file type, and the attachment is uploaded in the case when having case information inch corresponding with the file type in the rule of correspondence by updating unit.[claim 14] system according to claim 10, wherein the parsing module includes:Preset keyword unit parses each attachment in the list according to preset keyword for preset keyword；Default extracting rule unit, according to preset extracting rule, extracts information corresponding with the keyword in each attachment, obtains the content information of each attachment for presetting extracting rule.
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| PCT/CN2016/108742 WO2018102994A1 (en) | 2016-12-06 | 2016-12-06 | Method and system for managing attachment of mail |
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| CN110073345A true CN110073345A (en) | 2019-07-30 |
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| CN201680091375.0A Pending CN110073345A (en) | 2016-12-06 | 2016-12-06 | A kind of management method and system of Email attachment |
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| WO (1) | WO2018102994A1 (en) |
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| CN101276341A (en) * | 2007-03-29 | 2008-10-01 | 上海汉光知识产权数据科技有限公司 | Patent data retrieval system |
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| CN104298730A (en) * | 2014-09-29 | 2015-01-21 | 安科智慧城市技术（中国）有限公司 | Mail attachment searching and managing method and system |
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| CN102075449A (en) * | 2009-11-25 | 2011-05-25 | 联想(北京)有限公司 | Method, device and terminal equipment for managing E-mails |
| CN103778525B (en) * | 2012-10-24 | 2017-11-24 | 金蝶软件（中国）有限公司 | The processing method and processing device of Email attachment |
| CN103312596A (en) * | 2013-06-25 | 2013-09-18 | 南京奇多信息科技有限公司 | Management method and device for attachments in electrommunication information |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN101276341A (en) * | 2007-03-29 | 2008-10-01 | 上海汉光知识产权数据科技有限公司 | Patent data retrieval system |
| CN103714107A (en) * | 2012-09-29 | 2014-04-09 | 北京创智安康知识产权咨询有限公司 | Patent management devices for applicants and firms |
| CN104298730A (en) * | 2014-09-29 | 2015-01-21 | 安科智慧城市技术（中国）有限公司 | Mail attachment searching and managing method and system |
| CN106156105A (en) * | 2015-04-02 | 2016-11-23 | 阿里巴巴集团控股有限公司 | Email polymerization sorting technique and device |
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| WO2018102994A1 (en) | 2018-06-14 |
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