CN109976682B

CN109976682B - Service instruction acquisition method, device, equipment and storage medium

Info

Publication number: CN109976682B
Application number: CN201910114212.5A
Authority: CN
Inventors: 许建斌
Original assignee: Suzhou Dajiaying Information Technology Co Ltd
Current assignee: Suzhou Dajiaying Information Technology Co Ltd
Priority date: 2019-02-14
Filing date: 2019-02-14
Publication date: 2022-06-07
Anticipated expiration: 2039-02-14
Also published as: CN109976682A

Abstract

The invention discloses a method, a device, equipment and a storage medium for acquiring a service instruction, wherein the method comprises the following steps: when receiving scanning success instruction information of a target identification code, sending page generation data information corresponding to the target identification code; acquiring first service associated information input by a user on a target webpage; the target webpage is a webpage generated by the data information generated by the page; acquiring second service associated information corresponding to the first service associated information; and obtaining a target service instruction according to the judgment result of the second service associated information. According to the method and the device, the first service associated information is obtained, and then the judgment is carried out according to the second service associated information related to the first service associated information, so that the accurate target service instruction can be automatically obtained, high-efficiency service is provided for the user, and the experience of the user is improved.

Description

Service instruction acquisition method, device, equipment and storage medium

Technical Field

The present invention relates to the field of data processing technologies, and in particular, to a method, an apparatus, a device, and a storage medium for acquiring a service instruction.

Background

At present, image forming apparatuses such as printers and copiers are increasingly used in work-related life, and the apparatuses such as printers and copiers are used in various office places with their advantages of convenience and rapidness, and become an integral part of modern life, business, study, and the like.

Based on the universality of mobile terminals, more and more users expect that the functions of devices such as printers and copiers can be completed in an auxiliary mode through the mobile terminals; this requires that the mobile terminal needs to complete the binding with the corresponding device in advance before performing the function operation; in the prior art, a mobile terminal is generally connected with equipment in a wired connection mode, and corresponding equipment can access a file directory of the mobile terminal and perform operation of a specified function in a permission granting mode; the operation process of the method is complicated, and the purpose of obtaining customers cannot be achieved.

Therefore, it is necessary to provide a technical solution capable of automatically and conveniently acquiring a service instruction and simultaneously achieving effective customer acquisition.

Disclosure of Invention

In order to solve the problems in the prior art, the invention provides a method, a device, equipment and a storage medium for acquiring a service instruction, and specifically comprises the following steps:

in one aspect, a method for acquiring a service instruction is provided, where the method includes:

when receiving scanning success instruction information of a target identification code, sending page generation data information corresponding to the target identification code;

acquiring first service associated information input by a user on a target webpage; the target webpage is a webpage generated by the data information generated by the page;

acquiring second service associated information corresponding to the first service associated information;

and obtaining a target service instruction according to the judgment result of the second service associated information.

In another aspect, a method for acquiring a service instruction is provided, where the method includes:

acquiring scanning success instruction information of the target identification code;

sending the scanning success instruction information to obtain a target service instruction; the target service instruction is obtained from a judgment result of second service related information corresponding to first service related information, and the first service related information is data information input on a target webpage generated by generating data information on a page corresponding to the target identification code.

Another aspect provides a service instruction obtaining apparatus, including:

the page generation data sending module is used for sending page generation data information corresponding to the target identification code when receiving the scanning success instruction information of the target identification code;

the first service associated information acquisition module is used for acquiring first service associated information input by a user on a target webpage; the target webpage is a webpage generated by the data information generated by the page;

a second service associated information acquiring module, configured to acquire second service associated information corresponding to the first service associated information;

and the target service instruction acquisition module is used for acquiring a target service instruction according to the judgment result of the second service associated information.

Another aspect provides a service instruction obtaining apparatus, including:

the scanning success instruction acquisition module is used for acquiring scanning success instruction information of the target identification code;

Another aspect provides an apparatus comprising a processor and a memory, the memory having stored therein at least one instruction, at least one program, set of codes, or set of instructions, which is loaded and executed by the processor to implement any one of the service instruction fetch methods as described above.

Another aspect provides a computer-readable storage medium having stored therein at least one instruction, at least one program, a set of codes, or a set of instructions, which is loaded and executed by a processor to implement any one of the service instruction acquisition methods described above.

The method, the device, the equipment and the storage medium for acquiring the service instruction have the advantages that:

according to the method, when scanning success instruction information of a target identification code is received, page generation data information corresponding to the target identification code is sent; then acquiring first service associated information input on a target webpage by a user; the target webpage is a webpage generated by the data information generated by the page; further, second service associated information corresponding to the first service associated information is obtained; and obtaining a target service instruction according to the judgment result of the second service associated information. According to the method and the device, the target service instruction can be automatically acquired by acquiring the first service associated information and then judging according to the second service associated information related to the first service associated information; and the purpose of obtaining the guest is realized through the acquisition of the first service associated information.

Drawings

In order to more clearly illustrate the embodiments of the present disclosure or the technical solutions and advantages of the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present disclosure, and other drawings can be obtained by those skilled in the art without creative efforts.

FIG. 1 is a schematic diagram of an implementation environment provided by embodiments of the present description;

fig. 2 is a flowchart of a service instruction obtaining method provided by an embodiment of the present specification;

fig. 3 is a schematic diagram illustrating a user inputting first service-related information on a target webpage generated by a terminal according to an embodiment of the present specification;

fig. 4 is a flowchart illustrating a step of obtaining a target service instruction according to a determination result of the second service related information according to an embodiment of the present specification;

FIG. 5 is a flowchart of steps provided by embodiments of the present description to determine a service level that is satisfied by the valid service data information;

FIG. 6 is a flowchart of steps provided by embodiments of the present description to determine a service level that is satisfied by the valid service data information;

fig. 7 is a flowchart of another step of obtaining a target service instruction according to a determination result of the second service related information provided in the embodiment of the present specification;

FIG. 8 is a flow chart of another service instruction acquisition method provided by embodiments of the present specification;

fig. 9 is a schematic diagram illustrating a service instruction obtaining apparatus according to an embodiment of the present disclosure;

fig. 10 is a schematic diagram illustrating another service instruction obtaining apparatus provided in the embodiments of the present disclosure;

fig. 11 is a schematic structural diagram of a service instruction obtaining device provided in an embodiment of the present specification.

Detailed Description

The technical solutions in the embodiments of the present disclosure will be clearly and completely described below with reference to the drawings in the embodiments of the present disclosure, and it is obvious that the described embodiments are only a part of the embodiments of the present disclosure, and not all of the embodiments. All other embodiments, which can be obtained by a person skilled in the art without any inventive step based on the embodiments of the present invention, are within the scope of the present invention.

It should be noted that the terms "first," "second," and the like in the description and claims of the present invention and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the invention described herein are capable of operation in sequences other than those illustrated or described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or server that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.

As shown in fig. 1, a schematic diagram of an implementation environment provided by an embodiment of the present description is shown. The implementation environment includes: a server 02 and a terminal 01 which communicates information with the server 02.

Terminal 01 may be a cell phone, tablet, laptop portable acquisition machine, PAD, etc. A client is operated in the terminal 01, and can be any client with service instruction acquisition and output, and the client has an identification code scanning function; for example, the client operating in the terminal 01 may be various application clients such as a browser, an instant messaging service client, and a shopping client. The server 02 may be a server, a server cluster composed of a plurality of servers, or a cloud acquisition service center. The server 02 establishes a communication connection with the terminal 01 through a network.

Specifically, an embodiment of the present specification provides a service instruction obtaining method, as shown in fig. 2, the method includes:

s202, when receiving scanning success instruction information of a target identification code, sending page generation data information corresponding to the target identification code;

in this embodiment, a user uses a terminal to scan the target identification code, and then sends the successfully scanned instruction information to a background server, and when receiving the successfully scanned instruction information, the background server returns page generation data information corresponding to the target identification code to the terminal, so that the terminal renders and generates a target webpage.

The target identification code may be a bar code or a two-dimensional code.

S204, acquiring first service associated information input by a user on a target webpage; the target webpage is a webpage generated by the data information generated by the page;

after a user inputs first service association information on a target webpage (such as an H5 webpage) generated by the terminal (as shown in fig. 3), the terminal acquires the first service association information and further sends the first service association information to a server.

Wherein the first service association information comprises user attribute information; specifically, the user attribute information may include information such as a name, a mobile phone number, an identification number, and the like. It may also include front and back image information of the user's identification card, etc., as shown in fig. 3.

S206, acquiring second service associated information corresponding to the first service associated information;

after the server acquires the first service associated information, second service associated information corresponding to the first service associated information which is stored is further searched and acquired.

The second service related information may be data related to the first service related information generated by an operation on a target client when a user uses the target client on the terminal, where the target client is different from a client on the terminal for performing target identification code scanning. It should be noted that, in some cases, the target client may also be configured to perform the scanning operation of the target identification code in step S202.

And S208, obtaining a target service instruction according to the judgment result of the second service associated information.

And by judging the second service associated information, when the judgment result of the second service associated information meets a preset condition, obtaining a target service instruction corresponding to the preset condition. The preset condition is, for example, that valid service data information exists in the second service association information.

In a specific embodiment, the step S208 of obtaining the target service instruction according to the determination result of the second service related information may include, as shown in fig. 4:

s402, judging whether the second service associated information contains effective service data information;

s404, when the second service associated information contains effective service data information, acquiring a service operation instruction corresponding to the effective service data information;

and S406, obtaining the target service instruction according to the service operation instruction.

In this embodiment, the server detects valid service data information in the second service related information, and if the valid service data information is detected, this indicates that the current user uses the target client to generate valid data, in other words, the user uses the target client to perform a related service.

It should be noted that the service operation instruction in this embodiment may be regarded as the target service instruction, and the service operation instruction may include a relevant instruction of a service type and a relevant instruction of a service setting, where the service type has a corresponding service setting. Specifically, the service type may include: a print service type, a copy service type, a photo service type. Specifically, taking printing as an example, the service is set as print-related setting information such as the number of printed pages, print colors, print layout, and the like; taking copying as an example, the service is set as copy-related setting information such as the number of pages to be copied, copy sheet/double sides, copy color, and the like; taking a photo as an example, the service sets the photo-related setting information, such as photo size, photo pixels, photo layout, number of photos, and the like.

The service types may also include other similar types, and are not limited to the specific types given above; the service settings may also include other related setting information, and are not limited to the specific settings given above.

In a possible implementation manner, the step S404 of obtaining the service operation instruction corresponding to the valid service data information may include:

s602, determining the service level met by the effective service data information;

and S604, obtaining a corresponding target service instruction according to the service level.

In this embodiment, the server determines the effective service data information; the different effective service data information corresponds to different service levels, and different target service instructions are provided under different service levels.

In detail, the effective service data information includes specific service information of at least one of:

service use duration, service recommended times and number of service key information;

the service use duration can be understood as the use duration of the user on the target client under the condition of logging in an account, and the service use duration is greater than 0; the recommended service times can be understood as times that a user recommends the target client or a related page of the target client to other users through a recommended function, and the recommended service times is greater than 1.

And giving a description to the service key information: if the target client is a client providing job-seeking service for the user, the service key information can be confirmation information of the current user after the current user finds work through the target client; or further associated salary information (bank card or account details) on the target client after finding the job. If only one confirmation message is found on the target client after the work is successfully found, the number of the service key messages is 1; if there is a successful confirmation message and also an associated salary message, the number of the service key messages is 2; and if a plurality of successful confirmation information and associated salary information exist, sequentially accumulating the number of the service key information.

It should be noted that the effective service data information may further include other related specific service information, which is not limited herein; the service key information may also include other key information, which is not limited herein.

Correspondingly: in a specific embodiment, the step S602 determines a service level that is satisfied by the valid service data information, as shown in fig. 5, may include:

s802, acquiring the type number of specific service information in the effective service data information;

and S804, obtaining the service level according to the type number of the obtained specific service information.

In this embodiment, after acquiring the effective service data information, the server determines and classifies specific service information in the effective service information, so as to obtain the number of types of specific service information included in the effective service information; and further matching out the corresponding service level according to the type number of the specific service information.

For example, if the effective service information includes service usage duration, recommended service times, and number of service key information, it may be considered that the number of types of the specific service information is 3, and the corresponding service level is a; if the effective service information includes service usage duration and recommended service times, the number of types of the specific service information may be considered to be 2, and the corresponding service level may be B. When the effective service information contains the recommended times of the service and service key information, the corresponding service level is also B; at this time, the service usage duration and the service level corresponding to the recommended service times may be further set to be B1, and the service level corresponding to the recommended service times and the service key information may be set to be B2; and setting according to the service level, and obtaining the service level met by the effective service data information of each user.

For each level, taking printing as an example, the target service instruction corresponding to the level a may be an authority instruction capable of printing more than 10 pages, color and single side; the target service instruction corresponding to the B1 level can be an authority instruction capable of printing 5 pages to 10 pages, color and single side; the target service instruction corresponding to the B2 level can be an authority instruction capable of printing 5-10 pages, colors and a single side; the target service order corresponding to the C level may enable a permission order to print 1-5 pages, black and white, double sides, and the like.

In a specific embodiment, the step S602 determines a service level that is satisfied by the valid service data information, as shown in fig. 6, may include:

s1002, acquiring a preset contrast parameter corresponding to each specific service information;

s1004, judging whether the specific service information reaches a corresponding preset contrast parameter;

s1006, acquiring the number of types of the specific service information reaching the corresponding preset contrast parameters;

and S1008, obtaining the service level according to the number of the types of the preset contrast parameters.

In this embodiment, the obtained specific service information and the preset contrast parameter may be determined, so that the specific service information reaching the corresponding preset contrast parameter can be counted in the process of accumulating the number of categories; the embodiment further refines the judgment condition of the effective service data information, so that the judgment result of the service level is more effective, and the matched target service instruction is obtained.

Specifically, a preset contrast parameter corresponding to the service use duration is a preset duration; the preset comparison parameter corresponding to the recommended times of the service is a preset recommended time; and the preset contrast parameters corresponding to the number of the service key information are the number of the preset key information. If the preset duration is 2 days, when the detected service use duration is more than 2 days, the service use duration is a type meeting the condition; if the preset recommendation times are 3 times, and the detected service recommended times are 4 times, the service recommended times are a type meeting the condition; if the number of the preset keys is 1 and the number of the detected service key information is 2, the number of the service key information is a type meeting the condition.

Further, the corresponding service level is matched according to the type number of the corresponding preset contrast parameters reached by the specific service information. For example, if the number of categories is 3, the corresponding service level is L1; if the number of categories is 2, the corresponding service level is L2; if the number of categories is 1, the corresponding service level is L3; for the case that the number of categories obtained when any two of the service use duration, the recommended service times and the number of service key information satisfy the conditions is 2, the service levels can be further set to be L21, L22 and L23 as required; and setting to obtain the service level met by the effective service data information.

In practical applications, the obtaining a target service instruction according to the determination result of the second service association information in step S208 may further include:

sa1, when the second service associated information is empty or the second service associated information does not contain the effective service data information, acquiring a lowest authority service instruction;

and Sa2, obtaining the target service instruction according to the lowest authority service instruction.

In this embodiment, after the first service associated information is acquired, if the second service associated information is not acquired or the second service associated information does not include the valid service data information, the service with the lowest authority is provided for the user according to the target service instruction corresponding to the service instruction with the lowest authority.

For example, after the user obtains the first service related information by the server through operations such as code scanning by the terminal, the user does not obtain operation information of the user on the target client, such as a registration and usage record, and then the second service related information obtained by the server is empty. For another example, after the user makes the server obtain the first service related information through an operation such as code scanning by the terminal, the user further obtains operation information of the user on the target client, but if valid service data information does not exist in the operation information, the second service related information obtained by the server does not include the valid service data information. At this time, the present embodiment may give the lowest-right service according to the lowest-right service instruction.

The lowest authority in this embodiment is, for example, printing, such as a service authority that can only print one sheet at a time; the first service related information needs to be re-input for the next printing to avoid misuse of the service resource.

It should be noted that, if the second service related information is empty, the server may use the first service related information to automatically register the target client to establish the second service related information, so that the first service related information is included in the established second service related information.

In a specific embodiment, the step S208 of obtaining the target service instruction according to the determination result of the second service related information may include, as shown in fig. 7:

s1202, obtaining a service operation instruction according to the judgment result of the second service associated information;

referring to steps S402-S404 in the above embodiment, the process may include:

S1202A, judging whether the second service associated information contains effective service data information or not;

S1202B, when the second service associated information contains effective service data information, acquiring a service operation instruction corresponding to the effective service data information;

specifically, the service operation instruction information in the present embodiment may also include instruction information of a service type and instruction information of service setting. Specific service types and service settings may refer to the details given in the above embodiments.

S1204, acquiring a service content instruction obtained according to the judgment result of the user intention; the user intention comprises a user default intention or a user selection intention;

the terminal obtains a user intention judgment result based on the operation of a user on the client, obtains a corresponding service content instruction according to the user intention judgment result, and sends the service content instruction to the server, so that the server can obtain the service content instruction.

If the service type is a printing service type, the content to be printed selected by the user on the client corresponding to the user selection intention, such as a resume uploaded on the client; the user default intention can correspond to positive and negative image information of the user identity card and the like, when the user selects printing service on the target client, the default user prints the image of the identity card, and the positive and negative image information of the user identity card is directly acquired for printing.

And S1206, obtaining the target service instruction according to the service operation instruction and the service content instruction.

The server obtains a target service instruction for executing the service according to the obtained service operation instruction and the obtained service content instruction, sends the target service instruction to the terminal, and further sends the target service instruction to the service device by the terminal, so that the corresponding service is executed.

For example, the service type in the service operation instruction is a printing service, and the service level is a level (printing 10 pages or more, color, single side); the user intention determination result in the service content command is a user selection intention (such as a user resume). Correspondingly, the printing device prints according to the corresponding target service instruction, and can print out more than 10 pages of single-sided color resume. The printing information is automatically received in the whole process, and the manual intervention part is omitted.

Therefore, in the embodiment of the present specification, when the first service related information is obtained, and then the second service related information related to the first service related information is determined, the target service instruction can be automatically obtained, and a matched and reasonable service is provided for different users; the content in the second service associated information can be finely divided and judged, so that the judgment result of the service level is more accurate, and a more matched target service instruction is obtained; and the method can realize the customer acquisition by acquiring the first service associated information for automatic registration.

An embodiment of the present specification provides another service instruction obtaining method, as shown in fig. 8, the method includes:

s1402, acquiring scanning success instruction information of the target identification code;

in this embodiment, a user scans a target identification code by using a client with an identification code scanning function of a terminal, and then obtains scanning success instruction information of the target identification code.

S1404, sending the scanning success instruction information to obtain a target service instruction; the target service instruction is obtained from a judgment result of second service related information corresponding to first service related information, and the first service related information is data information input on a target webpage generated by generating data information on a page corresponding to the target identification code.

And the terminal sends the scanning success instruction information to a server so as to obtain the target service instruction through the processing and judgment of the server. Further, the terminal sends the target service instruction to a service device (such as a printer), so that the service device executes corresponding service to meet the requirements of the user.

It should be noted that the present embodiment has the same inventive concept as the above embodiment, and specific details may refer to the contents in the above embodiment, which are not described herein again.

An embodiment of the present specification further provides a service instruction obtaining apparatus, as shown in fig. 9, the apparatus includes:

the page generation data sending module 202 is configured to send page generation data information corresponding to a target identification code when receiving scanning success instruction information of the target identification code;

a first service related information obtaining module 204, configured to obtain first service related information input by a user on a target web page; the target webpage is a webpage generated by the data information generated by the page;

a second service related information obtaining module 206, configured to obtain second service related information corresponding to the first service related information;

and a target service instruction obtaining module 208, configured to obtain a target service instruction according to the determination result of the second service association information.

In a possible implementation manner, the target service instruction obtaining module includes:

an effective service information obtaining subunit, configured to determine whether the second service association information includes effective service data information;

a service operation instruction obtaining subunit, configured to obtain, when the second service related information includes valid service data information, a service operation instruction corresponding to the valid service data information;

and the second target service instruction acquisition module is used for acquiring the target service instruction according to the service operation instruction.

a service operation instruction obtaining unit, configured to obtain a service operation instruction according to a determination result of the second service association information;

a service content instruction acquisition unit for acquiring a service content instruction obtained according to a user intention judgment result; the user intention comprises a user default intention or a user selection intention;

and the first target service instruction acquisition unit is used for acquiring the target service instruction according to the service operation instruction and the service content instruction.

In a possible implementation manner, the service operation instruction obtaining subunit includes:

a service level determining subunit, configured to determine a service level that is satisfied by the effective service data information;

and the service operation instruction obtaining subunit is used for obtaining a corresponding service operation instruction according to the service level.

service use duration, recommended times of service and number of service key information.

In one possible embodiment, the service level determining subunit includes:

a first category number obtaining subunit, configured to obtain a category number of specific service information in the effective service data information;

and the first service obtaining subunit is used for obtaining the service level according to the type number of the obtained specific service information.

In one possible embodiment, the service level determining subunit includes:

the preset parameter acquiring subunit is used for acquiring a preset contrast parameter corresponding to each piece of specific service information;

the judging subunit is used for judging whether the specific service information reaches the corresponding preset comparison parameter;

a second type number obtaining subunit, configured to obtain a type number that the specific service information reaches a corresponding preset contrast parameter;

and the second service obtaining subunit is used for obtaining the service level according to the number of the types of the preset contrast parameters.

Wherein the service type in the service operation instruction comprises:

a print service type, a copy service type, a photo service type.

Wherein the first service association information comprises user attribute information.

It should be noted that the device embodiments and the corresponding method embodiments have the same inventive concept, and detailed description is omitted here.

An embodiment of the present specification further provides a service instruction obtaining apparatus, as shown in fig. 10, the apparatus includes:

a scanning success instruction obtaining module 402, configured to obtain scanning success instruction information of the target identification code;

sending the scanning success instruction information 404 to obtain a target service instruction; the target service instruction is obtained from a judgment result of second service related information corresponding to first service related information, and the first service related information is data information input on a target webpage generated by generating data information on a page corresponding to the target identification code.

An embodiment of the present specification further provides an apparatus, including a processor and a memory, where the memory stores at least one instruction, at least one program, a code set, or a set of instructions, and the at least one instruction, the at least one program, the code set, or the set of instructions is loaded and executed by the processor to implement the service instruction obtaining method according to the above embodiment, specifically:

the present embodiment provides a schematic structural diagram of a service instruction obtaining device, as shown in fig. 11, a client may be installed on the device, and the device may be configured to implement the service instruction obtaining method provided in the foregoing embodiment. In detail:

the device may include RF (Radio Frequency) circuitry 810, memory 820 including one or more computer-readable storage media, input unit 830, display unit 840, sensor 850, audio circuitry 860, WiFi (wireless fidelity) module 870, processor 880 including one or more processing cores, and power supply 890. Those skilled in the art will appreciate that the configuration of the device shown in fig. 11 does not constitute a limitation of the device and may include more or fewer components than those shown, or some components may be combined, or a different arrangement of components. Wherein:

the RF circuit 810 may be used for receiving and transmitting signals during a message transmission or communication process, and in particular, for receiving downlink information from a base station and then transmitting the received downlink information to the one or more processors 880; in addition, data relating to uplink is transmitted to the base station. In general, RF circuitry 810 includes, but is not limited to, an antenna, at least one amplifier, a tuner, one or more oscillators, a Subscriber Identity Module (SIM) card, a transceiver, a coupler, an LNA (low noise amplifier), a duplexer, and the like. In addition, the RF circuit 810 may also communicate with networks and other devices via wireless communication. The wireless communication may use any communication standard or protocol, including but not limited to GSM (Global System for mobile communications), GPRS (General Packet Radio Service), CDMA (Code Division Multiple Access), WCDMA (Wideband Code Division Multiple Access), LTE (Long Term Evolution), email, SMS (short messaging Service), etc.

The memory 820 may be used to store software programs and modules, and the processor 880 executes various functional applications and data processing by operating the software programs and modules stored in the memory 820. The memory 820 may mainly include a program storage area and a data storage area, wherein the program storage area may store an operating system, application programs required for functions, and the like; the storage data area may store data created according to use of the apparatus, and the like. Further, the memory 820 may include high speed random access memory, and may also include non-volatile memory, such as at least one magnetic disk storage device, flash memory device, or other volatile solid state storage device. Accordingly, the memory 820 may also include a memory controller to provide the processor 880 and the input unit 830 access to the memory 820.

The input unit 830 may be used to receive input numeric or character information and generate keyboard, mouse, joystick, optical or trackball signal inputs related to user settings and function control. In particular, the input unit 830 may include a touch-sensitive surface 831 as well as other input devices 832. The touch-sensitive surface 831, also referred to as a touch display screen or a touch pad, may collect touch operations by a user on or near the touch-sensitive surface 831 (e.g., operations by a user on or near the touch-sensitive surface 831 using a finger, a stylus, or any other suitable object or attachment) and drive the corresponding connection device according to a predefined program. Alternatively, the touch-sensitive surface 831 can include two portions, a touch detection device and a touch controller. The touch detection device detects the touch direction of a user, detects a signal brought by touch operation and transmits the signal to the touch controller; the touch controller receives touch information from the touch sensing device, converts it to touch point coordinates, and sends the touch point coordinates to the processor 880, and can receive and execute commands from the processor 880. In addition, the touch-sensitive surface 831 can be implemented using various types of resistive, capacitive, infrared, and surface acoustic waves. The input unit 830 may include other input devices 832 in addition to the touch-sensitive surface 831. In particular, other input devices 832 may include, but are not limited to, one or more of a physical keyboard, function keys (such as volume control keys, switch keys, etc.), a trackball, a mouse, a joystick, and the like.

The display unit 840 may be used to display information input by or provided to the user, as well as various graphical user interfaces of the device, which may be made up of graphics, text, icons, video, and any combination thereof. The Display unit 840 may include a Display panel 841, and the Display panel 841 may be configured in the form of an LCD (Liquid Crystal Display), an OLED (Organic Light-Emitting Diode), or the like, as an option. Further, touch-sensitive surface 831 can overlay display panel 841 and, upon detecting a touch operation on or near touch-sensitive surface 831, communicate to processor 880 to determine the type of touch event, whereupon processor 880 can provide a corresponding visual output on display panel 841 in accordance with the type of touch event. Where touch-sensitive surface 831 and display panel 841 can be two separate components to implement input and output functions, touch-sensitive surface 831 can also be integrated with display panel 841 to implement input and output functions in some embodiments.

The device may also include at least one sensor 850, such as light sensors, motion sensors, and other sensors. In particular, the light sensor may include an ambient light sensor that may adjust the brightness of the display panel 841 based on the brightness of ambient light, and a proximity sensor that may turn off the display panel 841 and/or backlight when the device is moved to the ear. As one of the motion sensors, the gravity acceleration sensor can detect the magnitude of acceleration in each direction (generally, three axes), detect the magnitude and direction of gravity when the device is stationary, and can be used for applications of recognizing the device posture (such as horizontal and vertical screen switching, related games, magnetometer posture calibration), vibration recognition related functions (such as pedometer and tapping), and the like; as for other sensors such as a gyroscope, a barometer, a hygrometer, a thermometer, and an infrared sensor, which can be configured to the device, detailed description is omitted here.

Audio circuitry 860, speaker 861, microphone 862 may provide an audio interface between a user and the device. The audio circuit 860 can transmit the electrical signal converted from the received audio data to the speaker 861, and the electrical signal is converted into a sound signal by the speaker 861 and output; on the other hand, the microphone 862 converts collected sound signals into electrical signals, which are received by the audio circuit 860 and converted into audio data, which are then processed by the audio data output processor 880 and transmitted to, for example, another device via the RF circuit 810, or output to the memory 820 for further processing. The audio circuitry 860 may also include an earbud jack to provide communication of peripheral headphones with the device.

WiFi belongs to short-range wireless transmission technology, and the device can help users send and receive e-mails, browse web pages, access streaming media and the like through the WiFi module 870, and provides wireless broadband internet access for users. Although fig. 11 shows WiFi module 870, it is understood that it does not belong to the essential constitution of the device and may be omitted entirely as needed within the scope not changing the essence of the invention.

The processor 880 is a control center of the apparatus, connects various parts of the entire apparatus using various interfaces and lines, performs various functions of the apparatus and processes data by operating or executing software programs and/or modules stored in the memory 820 and calling data stored in the memory 820, thereby monitoring the entire apparatus. Optionally, processor 880 may include one or more processing cores; preferably, the processor 880 may integrate an application processor, which mainly handles operating systems, user interfaces, applications, etc., and a modem processor, which mainly handles wireless communications. It will be appreciated that the modem processor described above may not be integrated into processor 880.

The device also includes a power supply 890 (e.g., a battery) for powering the various components, which may be logically coupled to processor 880 via a power management system that may be used to manage charging, discharging, and power consumption. Power supply 890 may also include any component of one or more dc or ac power sources, recharging systems, power failure detection circuitry, power converters or inverters, power status indicators, and the like.

Although not shown, the device may further include a camera, a bluetooth module, etc., which will not be described herein. Specifically, in this embodiment, the display unit of the apparatus is a touch screen display, the apparatus further includes a memory, and one or more programs, where the one or more programs are stored in the memory and configured to be executed by the one or more processors according to the instructions of the method embodiments of the present invention.

An embodiment of the present invention further provides a computer storage medium, where the storage medium may be disposed in a client to store at least one instruction, at least one program, a code set, or a set of instructions related to implementing a service instruction obtaining method in the method embodiment, where the at least one instruction, the at least one program, the code set, or the set of instructions is loaded and executed by the processor to implement the service instruction obtaining method provided in the method embodiment.

Optionally, in this embodiment, the storage medium may be located in at least one network device of a plurality of network devices of a computer network. Optionally, in this embodiment, the storage medium may include, but is not limited to: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic disk, or an optical disk, which can store program codes.

It should be noted that: the sequence of the embodiments in this specification is merely for description, and does not represent the advantages or disadvantages of the embodiments. And specific embodiments thereof have been described above. Other embodiments are within the scope of the following claims. In some cases, the acts or steps loaded in the claims may be performed in a different order than in the embodiments and still achieve desirable results. In addition, the processes depicted in the accompanying figures do not necessarily require the particular order shown, or sequential order, to achieve desirable results. In some embodiments, multitasking and parallel processing may also be possible or may be advantageous.

The embodiments in the present specification are described in a progressive manner, and the same and similar parts among the embodiments are referred to each other, and each embodiment focuses on the differences from the other embodiments. In particular, as for the device and server embodiments, since they are substantially similar to the method embodiments, the description is relatively simple, and reference may be made to the partial description of the method embodiments for relevant points.

It will be understood by those skilled in the art that all or part of the steps for implementing the above embodiments may be implemented by hardware, or may be implemented by a program instructing relevant hardware, where the program may be stored in a computer-readable storage medium, and the above-mentioned storage medium may be a read-only memory, a magnetic disk or an optical disk, etc.

The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents, improvements and the like that fall within the spirit and principle of the present invention are intended to be included therein.

Claims

1. A service instruction acquisition method, characterized in that the method comprises:

acquiring second service associated information corresponding to the first service associated information, wherein the second service associated information is data generated based on the operation of the user on a target client of a terminal, and the target client is different from a client on which the target identification code scanning is performed on the terminal;

judging whether the second service associated information contains effective service data information or not;

determining a service level satisfied by the effective service data information under the condition that the second service associated information contains the effective service data information;

obtaining a target service instruction according to the service level;

wherein, different effective service data information corresponds to different service levels, and different target service instructions are provided under different service levels.

2. The method according to claim 1, wherein after the obtaining of the second service association information corresponding to the first service association information, the method further comprises:

when the second service associated information is empty or the second service associated information does not contain the effective service data information, acquiring a lowest authority service instruction;

and obtaining the target service instruction according to the lowest authority service instruction.

3. The method according to claim 1, wherein after the obtaining of the second service association information corresponding to the first service association information, the method further comprises:

obtaining a service operation instruction according to the judgment result of the second service associated information;

acquiring a service content instruction obtained according to a user intention judgment result; the user intention comprises a user default intention or a user selection intention;

and obtaining the target service instruction according to the service operation instruction and the service content instruction.

4. The method according to claim 1, wherein the effective service data information includes specific service information of at least one of:

5. The method of claim 1, wherein the determining the service level that is satisfied by the valid service data information comprises:

acquiring the type number of specific service information in the effective service data information;

and obtaining the service level according to the type number of the obtained specific service information.

6. The method of claim 1, wherein the determining the service level that is satisfied by the valid service data information comprises:

acquiring a preset contrast parameter corresponding to each specific service information;

judging whether the specific service information reaches a corresponding preset contrast parameter or not;

acquiring the type number of the specific service information reaching the corresponding preset contrast parameters;

and obtaining the service level according to the number of the types of the preset contrast parameters.

7. The method according to claim 1, wherein the service type in the target service instruction comprises:

a print service type, a copy service type, a photo service type.

8. The method of claim 1, wherein the first service association information comprises user attribute information.

9. A service instruction acquisition method, characterized in that the method comprises:

sending the scanning success instruction information to obtain a target service instruction according to a judgment result of second service associated information corresponding to first service associated information, wherein the target service instruction is obtained according to a service level met by effective service data information under the condition that the second service associated information contains effective service data information, the first service associated information is data information input on a target webpage generated by generating data information for a page corresponding to a target identification code, the second service associated information is data generated based on the operation of a user on a target client of a terminal, and the target client is different from a client on the terminal for scanning the target identification code;

10. A service instruction acquisition apparatus, characterized in that the apparatus comprises:

a second service related information obtaining module, configured to obtain second service related information corresponding to the first service related information, where the second service related information is data generated based on an operation of the user on a target client of a terminal, and the target client is different from a client on which the target identifier is scanned on the terminal;

the effective service data information judging module is used for judging whether the second service associated information contains effective service data information;

a service level determining module, configured to determine a service level that is satisfied by the effective service data information when the second service related information includes the effective service data information;

the target service instruction acquisition module is used for acquiring a target service instruction according to the service level;

11. A service instruction acquisition apparatus, characterized in that the apparatus comprises:

wherein, different effective service data information corresponds to different service levels, and the different service levels have different target service instructions.

12. An apparatus comprising a processor and a memory, the memory having stored therein at least one instruction, at least one program, a set of codes, or a set of instructions, the at least one instruction, the at least one program, the set of codes, or the set of instructions being loaded and executed by the processor to implement the service instruction fetch method of any one of claims 1 to 8, or the service instruction fetch method of claim 9.

13. A computer-readable storage medium, wherein at least one instruction, at least one program, a set of codes, or a set of instructions is stored in the storage medium, and the at least one instruction, the at least one program, the set of codes, or the set of instructions is loaded and executed by a processor to implement the service instruction acquisition method according to any one of claims 1 to 8, or the service instruction acquisition method according to claim 9.