CN109951812A - A kind of pickup code sends processing method, device, equipment and the storage medium of failure - Google Patents
A kind of pickup code sends processing method, device, equipment and the storage medium of failure Download PDFInfo
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- CN109951812A CN109951812A CN201910236416.6A CN201910236416A CN109951812A CN 109951812 A CN109951812 A CN 109951812A CN 201910236416 A CN201910236416 A CN 201910236416A CN 109951812 A CN109951812 A CN 109951812A
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- H—ELECTRICITY
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- H04L1/00—Arrangements for detecting or preventing errors in the information received
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
- H04W4/14—Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
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Abstract
The embodiment of the invention discloses processing method, device, equipment and storage mediums that a kind of pickup code sends failure.Pickup code sends the processing method of failure, comprising: according to the pickup code of target express delivery, constructs the transmission instruction of pickup code and is sent to operator's platform, the communication terminal of pickup user is sent to indicate operator's platform for short message pickup code；It is responded according to user's factor undelivered for the short message pickup code of operator's platform feedback, voice pickup code is sent to the communication terminal of the pickup user in a manner of audio call；If it is determined that communication terminal described in the voice pickup code undelivered, then notify courier manually to send the target express delivery with charge free.The touching of pickup code can be improved up to rate in the technical solution of the embodiment of the present invention, and be obviously improved express delivery sends part efficiency.
Description
Technical field
The present embodiments relate to pickup code transmission technology more particularly to a kind of pickup code send failure processing method,
Device, equipment and storage medium.
Background technique
With the continuous development of logistlcs technology, intelligent express delivery cabinet has become user and essential sets when posting and taking express mail
It is standby.After courier sends part to enter cabinet, system can send pickup code short message to user automatically, but due to user terminal mistake, operator
Platform interior mistake, short message mistake or other unknown problems, pickup code short message in part, which fails, to be touched up to addressee user.
In response to this, in the prior art, service calls can only be dialed by user and retransmit the solution of pickup code, sometimes
The failure of pickup code is retransmitted, customer service also needs to notify courier sends this package with charge free to visit oneself have package delivering to enter without knowing
The user of cabinet can not receive pickup code and not take cabinet-type air conditioner pickup then, causes express mail to be detained and occupies bin resource, and need courier super
When take out after send with charge free again, increase courier send part cost.
Summary of the invention
The embodiment of the present invention provides processing method, device, equipment and the storage medium of a kind of pickup code transmission failure, to mention
High pickup short message touching reaches rate, and promote express delivery sends part efficiency.
In a first aspect, the embodiment of the invention provides the processing methods that a kind of pickup code sends failure, which comprises
According to the pickup code of target express delivery, constructs the transmission instruction of pickup code and be sent to operator's platform, to indicate the fortune
Short message pickup code is sent to the communication terminal of pickup user by battalion's quotient's platform；
It is responded according to user's factor undelivered for the short message pickup code of operator's platform feedback, with voice
Voice pickup code is sent to the communication terminal of the pickup user by the mode of calling；
If it is determined that communication terminal described in the voice pickup code undelivered, then notify that courier is progressive fastly to the target
Pedestrian's work is sent with charge free.
Second aspect, the embodiment of the invention also provides the processing unit that a kind of pickup code sends failure, described device packets
It includes:
Instruction sending module constructs the transmission instruction of pickup code and is sent to operator for the pickup code according to target express delivery
Platform is sent to the communication terminal of pickup user to indicate operator's platform for short message pickup code；
Audio call module is not sent according to user's factor for the short message pickup code that operator's platform is fed back
Up to response, voice pickup code is sent to the communication terminal of the pickup user in a manner of audio call；
Delivery notice module, for if it is determined that communication terminal described in the voice pickup code undelivered, then notify express delivery
Member manually sends the target express delivery with charge free.
The third aspect, the embodiment of the invention also provides a kind of equipment, comprising:
One or more processors；
Storage device, for storing one or more programs；
When one or more of programs are executed by one or more of processors, so that one or more of processing
Device realizes that the pickup code that any embodiment of that present invention provides sends the processing method of failure.
Fourth aspect, the embodiment of the invention also provides a kind of computer readable storage mediums, are stored thereon with computer
Program, the pickup code for realizing that any embodiment of that present invention provides when which is executed by processor send the processing method to fail.
The technical solution of the embodiment of the present invention is sent to operator's platform, instruction operation by the way that pickup code is sent instruction
Short message pickup code is sent to the communication terminal of pickup user by quotient's platform, is directed to short message pickup code according to operator's platform feedback
The response of user's factor undelivered, the communication that voice pickup code is sent to the pickup user in a manner of audio call is whole
End, if it is determined that communication terminal described in the voice pickup code undelivered then notifies courier manually to send target express delivery
It send, effectively increases the touching of short message pickup code up to rate, and the user for not receiving pickup code is obviously improved using manually sending with charge free
Part efficiency is sent in express delivery.
Detailed description of the invention
Fig. 1 is the flow chart for the processing method that one of embodiment of the present invention one pickup code sends failure；
Fig. 2 is the flow chart for the processing method that one of embodiment of the present invention two pickup code sends failure；
Fig. 3 is the flow chart for the processing method that one of embodiment of the present invention three pickup code sends failure；
Fig. 4 is the structural schematic diagram for the processing unit that one of embodiment of the present invention four pickup code sends failure；
Fig. 5 is a kind of structural schematic diagram for equipment that the embodiment of the present invention five provides.
Specific embodiment
The present invention is described in further detail with reference to the accompanying drawings and examples.It is understood that this place is retouched
The specific embodiment stated is used only for explaining the present invention rather than limiting the invention.It also should be noted that in order to just
Only the parts related to the present invention are shown in description, attached drawing rather than entire infrastructure.
Embodiment one
Fig. 1 is the flow chart for the processing method that a kind of pickup code that the embodiment of the present invention one provides sends failure, this implementation
The technical solution of example is suitable for the case where short message pickup code sends failure, and the processing that this method can be sent failure by pickup code fills
Execution is set, which can be realized by software and/or hardware, and can integrate in various general purpose computing devices, specifically
Include the following steps:
Step 110, the pickup code according to target express delivery, construction pickup code send instruction and are sent to operator's platform, to refer to
Show that short message pickup code is sent to the communication terminal of pickup user by operator's platform.
Wherein, it is by server constructs and to be sent to the instruction of operator's platform that pickup code, which sends instruction, fast comprising target
The transmission notice for passing corresponding short message pickup code, for notifying odd numbers with target express delivery, addressee of operator's platform by generation
People's number and express delivery cabinet are numbered relevant pickup code and are sent to pickup user communication terminal in the form of short message.It is exemplary, pickup
User communication terminal can be smart phone, tablet computer etc..
In the present embodiment, the short message that the pickup code and operation platform of the target express delivery generated according to server provide takes
The message template of part code is sent by the pickup code that server generates the message template comprising pickup code and short message pickup code first
Then the pickup code of generation is sent instruction and is handed down to operator's platform by instruction, finally by operator's platform by short message pickup code
It is sent to the communication terminal of pickup user.
Step 120 is rung according to user's factor undelivered for the short message pickup code of operator's platform feedback
It answers, voice pickup code is sent to the communication terminal of the pickup user in a manner of audio call.
Wherein, short message pickup code user's factor undelivered response refer to operator's platform feed back to server because of user
End factor (for example, user mobile phone shutdown, shutdown, out of reach or number are spacing) causes short message pickup code to touch not successfully
Up to the response of user.Voice pickup code refers to a preset Duan Yuyin comprising pickup code information.
In the present embodiment, the state that operator's platform touches up to user it after sending short message pickup code is monitored,
User is reached if it is causing short message pickup code to touch not successfully because of user terminal the problem of, then by the user part message (for example, taking
Part user reserves name and phone number) server is fed back to, server is stated not touch upwards by the outer paging system of intelligent sound to be reached
User initiates voice outgoing call, if outgoing call success, sends default voice pickup code to user.
Exemplary, when operator's platform sends short message pickup code to pickup user, the pickup user mobile phone is in shutdown
State, thus short message pickup code is touched not successfully up to the pickup user, operator's platform monitoring is in shutdown to because of user mobile phone
After state causes short message pickup code to touch reach not successfully, the user is marked and is reserved information feeds back to server,
After server receives feedback information, voice outgoing call is carried out to the user of undelivered, if user successfully connects, user is broadcast to pickup
Put the default voice messaging comprising pickup code.
Step 130, if it is determined that communication terminal described in the voice pickup code undelivered, then notify courier to the mesh
Mark express delivery is manually sent with charge free.
In the present embodiment, the short message pickup code sent for operator's platform touches not successfully because of client-side issue to be reached
User carries out the case where voice outgoing call still fails, and by the information of this certain customers, (including user reserves name, phone to server
Number, posting address etc.) it is sent to courier, notify courier visit sending with charge free to target express delivery.
The technical solution of the present embodiment sends instruction by sending pickup code to operator's platform, indicates operator's platform
Short message pickup code is sent to the communication terminal of pickup user, if receive operator's platform feedback for short message pickup code
User's factor undelivered response, then voice pickup code is sent to the communication terminal of pickup user in a manner of audio call,
If it is determined that communication terminal described in voice pickup code undelivered, then notify courier manually to send target express delivery with charge free.I.e. originally
In the technical solution of embodiment, the measure that the case where failing takes voice outgoing call and manually send with charge free, solution are sent to short message pickup code
It has determined in the prior art, express delivery delay, time-out is caused not to take the problem of losing part due to pickup code touches not successfully reaches pickup user, it is real
Show and has improved the effect for sending part efficiency that the touching of pickup code promotes express delivery up to rate.
Embodiment two
Fig. 2 is the flow chart for the processing method that a kind of pickup code provided by Embodiment 2 of the present invention sends failure, this implementation
Example further refinement on the basis of the above embodiments, provides the pickup code according to target express delivery, and construction pickup code transmission refers to
It enables the specific steps after being sent to operator's platform and the short message pickup code is directed to according to operator's platform feedback
User's factor undelivered response, voice pickup code is sent to the communication terminal of the pickup user in a manner of audio call
Specific steps.Below with reference to Fig. 2 to a kind of processing method progress of pickup code transmission failure provided by Embodiment 2 of the present invention
Explanation, comprising the following steps:
Step 210, the pickup code according to target express delivery, construction pickup code send instruction and are sent to operator's platform, to refer to
Show that short message pickup code is sent to the communication terminal of pickup user by operator's platform.
Step 220 is not sent according to the short message content factor for the short message pickup code that operator's platform is fed back
Up to response, constructs short message content amendment prompt information and be sent to operation platform；
Wherein, the operation platform is used to provide the message template of the short message pickup code to operator's platform；
In the present embodiment, for short message pickup code short message content include some forbidden characters that cannot be identified so as to cause
Short message pickup code sends the case where failure, and server sends status of fail and original according to the short message pickup code that operator's platform is fed back
Cause sends amendment prompt information to operation platform, for reminding the short message content of operation platform modification short message pickup code, deletes not
The forbidden character that can be identified.
Exemplary, contain cannot identified spcial character for the content of the short message pickup code provided due to operation platform
(for example, the spcial characters such as *, #) send so as to cause short message pickup code to fail, and relevant information is fed back to service by operator's platform
Device after server receives feedback information, sends amendment prompt information to operation platform, reminds operation platform to short message pickup code
Content is checked and is modified, and the forbidden character that can not be identified for including in message template is deleted.
Step 230, after receiving the modification confirmation response of operation platform feedback, indicate operator's platform weight
Newly the short message pickup code is sent to the communication terminal of the pickup user.
After operation platform modifies to the short message content of short message pickup code, modification confirmation message is fed back into server,
Server re-issues short message pickup code and sends instruction, and instruction operator's platform sends to the communication terminal of pickup user short again
Believe pickup code.
Step 240, the first user's factor for the short message pickup code for receiving operator's platform feedback are not sent
Up to response；
Wherein, the first user factor undelivered response is that operator's platform is attempted by the short message pickup code
It is generated in real time after being sent to the communication terminal of the pickup user.
In the present embodiment, because the shutdown of pickup ustomer premises access equipment, shut down, reserved number be spacing or out of reach etc. because
Element and cause short message pickup code touch not successfully reach user when, this user part message is directly fed back to service by operator's platform
Device, and the touching of the short message pickup code of this certain customers is carried out continuing monitoring up to state.
Step 250 is responded according to the first user factor undelivered, determines the first waiting-timeout duration, and in determination
When reaching the first waiting-timeout duration, short message pickup code is sent to state described in Xiang Suoshu operator platform request；
In operator's platform by short message pickup code because the reserved information that user terminal factor does not touch the user reached feeds back to service
After device, server determines the first waiting-timeout duration, after the first waiting time, initiates short message pickup code hair to operator's platform
Status request is sent, further confirms that the touching of short message pickup code up to state.Exemplary, the first waiting-timeout duration is set as 3 minutes.
Step 260 judges to receive the respond style of operator's platform feedback: if the respond style is confirmation
Undelivered response, thens follow the steps 270；If the respond style is that confirmation is sent to response, 292 are thened follow the steps.
Voice pickup code is sent to the communication terminal in a manner of audio call by step 270.
In the present embodiment, server initiates the transmission of short message pickup code to operator's platform after the first waiting-timeout duration
Status request initiates voice outgoing call to user communication terminal if operator's platform feeds back to still not sent successful information, will
Voice pickup code is sent to the user.
Exemplary, when operator's platform sends short message pickup code to pickup user communication terminal, user is in off-mode,
Then the user is marked and the touching of short message pickup code is sent to server up to state, after server receives the response, etc.
Short message pickup code touching to 3 minutes, then to operator's platform request user reaches state, if touching does not reach yet, initiates to user
Voice pickup code is sent to user communication terminal by voice outgoing call.
Step 280 judges whether the voice pickup code is sent to the communication terminal, if so, thening follow the steps 292；It is no
Then, step 291 is executed.
Step 291 notifies courier manually to send the target express delivery with charge free.
Step 292, stopping are sent to the monitoring of state to pickup code.
The technical solution of the present embodiment, not by user's factor for short message pickup code for being fed back according to operator's platform
It is sent to response, voice pickup code is sent to the communication terminal of pickup user in a manner of audio call, it on the one hand can be short
Letter pickup code reminds user in the case where sending failure again, improves the touching of pickup code up to rate, effectively prevents express delivery and be detained, be super
Shi Wei takes situations such as losing part, on the other hand initiates voice outgoing call by server, has saved artificial customer service cost, alleviated express delivery
The workload of member connection client.
Embodiment three
Fig. 3 is the flow chart for the processing method that a kind of pickup code that the embodiment of the present invention three provides sends failure, this implementation
On the basis of the above embodiments, further progress refinement is provided and is sent voice pickup code in a manner of audio call example
To the specific steps of the communication terminal of pickup user.A kind of pickup code that the embodiment of the present invention three provides is sent out below with reference to Fig. 3
Method is sent unsuccessfully to be illustrated, further comprising the steps of:
Step 310, when detecting that target express delivery is delivered into express delivery cabinet, generate target express delivery express delivery cabinet pickup code.
Wherein, the express delivery cabinet pickup code of target express delivery is one group generated when detecting that target express delivery is delivered into express delivery cabinet
It is being made of English alphabet and number or quick response code form to be numbered with odd numbers, addressee's number and express delivery cabinet of target express delivery
Relevant one group of coding.User can open mesh by inputting the express delivery cabinet pickup code of the target express delivery received in communication terminal
Mark the express delivery cabinet bin where express delivery.
In the present embodiment, it before express delivery cabinet is delivered in target express delivery, needs to be scanned target express delivery, acquisition is worked as
Preceding target express delivery odd numbers, addressee's number and express delivery cabinet number, are further generated the pickup code of target express delivery by server, and
Current pickup code and the odd numbers of current goal express delivery, addressee's number and express delivery cabinet number are collectively constituted into pickup information.
Step 320, the pickup code according to target express delivery, construction pickup code send instruction and are sent to operator's platform, to refer to
Show that short message pickup code is sent to the communication terminal of pickup user by operator's platform.
Step 330, in the second user factor for the short message pickup code for detecting operator's platform feedback
When undelivered responds, voice pickup code is sent to the communication terminal in a manner of audio call；
Wherein, to be operator's platform determining that the short message pickup code passing through for second user factor undelivered response
It is generated after not being sent to the communication terminal of the pickup user yet after setting waiting-timeout duration.
In the present embodiment, operator's platform to pickup user communication terminal send short message pickup code after, if detect because
The factor of user terminal causes short message pickup code to send failure, then this part of pickup user is marked and to its short message pickup
Code touching carries out continuing monitoring up to state, if the communication of still failed touching up to pickup user are whole after setting waiting-timeout duration
End will then send failure information and feed back to server, and further server is sent out voice pickup code by way of audio call
Give user communication terminal.It is exemplary, it sets 3 minutes a length of when waiting-timeout.
Optionally, voice pickup code is sent to the communication terminal in a manner of audio call, comprising:
Intelligent sound outgoing call is initiated to the communication terminal by paging system outside intelligent sound, and is being determined outside the voice
When exhaling unsuccessfully, call failure type is obtained；
If the call failure type is shutdown call failure, it is determined that the second waiting-timeout duration；
When determining arrival the second waiting-timeout duration, sent out again through paging system outside intelligent sound to the user
Play intelligent sound outgoing call；
If it is determined that the voice outgoing call fails again, it is determined that communication terminal described in the voice pickup code undelivered.
In the present embodiment, server touches the user reached not successfully to short message pickup code and initiates audio call, if calling is lost
It loses, then call failure type is obtained according to the voice prompting of pickup user communication terminal, shut down including but not limited to user equipment,
It shuts down, user's rejection and number are the types such as spacing.The user information is marked if call failure type is shutdown, and the
Voice outgoing call is initiated to the user that flag state is shutdown again after two waiting-timeout durations, if still call failure, it is determined that
Communication terminal described in voice pickup code undelivered.A length of server initiates voice to user for the first time when second waiting-timeout
Outgoing call unsuccessfully starts, and continuous service device preset waiting time.Exemplary, it is small that the second waiting-timeout duration can be set to 24
When or 48 hours.
Optionally, after obtaining call failure type, further includes:
If it is determined that the call failure type is dead number call failure, shuts down call failure or rejection call failure,
Then directly determine communication terminal described in the voice pickup code undelivered.
Audio call failure is initiated to user communication terminal in server and is mentioned according to the voice of pickup user communication terminal
Show after obtaining call failure type, judge call failure type, if belonging to dead number call failure, shutting down call failure or refuse
Call failure is connect, then directly determines communication terminal described in voice pickup code undelivered, no longer initiates second of voice outgoing call.
Above-mentioned two optional technical solution provides and voice pickup code is sent to communication eventually in a manner of audio call
Concrete operations after holding and getting call failure type further improve the touching of pickup code up to rate, and pickup code have been determined
The information of undelivered communication terminal, takes corresponding measure in time, and the express delivery avoided, which is detained, occupies express delivery cabinet resource and time-out not
Pickup causes to lose part problem, while promoting express delivery efficiency, improves user experience.
Step 340, if it is determined that communication terminal described in the voice pickup code undelivered, then notify courier to the mesh
Mark express delivery is manually sent with charge free.
In the present embodiment, audio call is carried out by not touching the user reached yet to short message pickup code time-out, and according to calling
Fail Type takes further measures, and promotes the touching of pickup code and reaches rate, while touching the user reached not successfully to pickup code using artificial
The measure sent with charge free avoids the problem that the express delivery cabinet wasting of resources caused by express delivery delay and time-out do not take and lose part.
Example IV
Fig. 4 is the structural schematic diagram for the processing unit that a kind of pickup code that the embodiment of the present invention four provides sends failure, should
Pickup code sends the processing unit of failure, comprising: instruction sending module 410, audio call module 420, delivery notice module
430。
Instruction sending module 410 constructs the transmission instruction of pickup code and is sent to operation for the pickup code according to target express delivery
Quotient's platform is sent to the communication terminal of pickup user to indicate operator's platform for short message pickup code；
Audio call module 420, the user's factor for the short message pickup code fed back according to operator's platform
Voice pickup code, is sent to the communication terminal of the pickup user by undelivered response in a manner of audio call；
Delivery notice module 430 is used for if it is determined that communication terminal described in the voice pickup code undelivered, then notice is fast
The person of passing manually sends the target express delivery with charge free.
The technical solution of the embodiment of the present invention is sent to operator's platform, instruction operation by the way that pickup code is sent instruction
Short message pickup code is sent to the communication terminal of pickup user by quotient's platform, is directed to short message pickup code according to operator's platform feedback
The response of user's factor undelivered, the communication that voice pickup code is sent to the pickup user in a manner of audio call is whole
End, if it is determined that communication terminal described in the voice pickup code undelivered then notifies courier manually to send target express delivery
It send, effectively increases the touching of short message pickup code up to rate, and the user for not receiving pickup code is obviously improved using manually sending with charge free
Part efficiency is sent in express delivery.
Optionally, audio call module 420 includes:
First response receiving unit, for receive operator's platform feedback for the first of the short message pickup code
The response of user's factor undelivered；
Wherein, the first user factor undelivered response is that operator's platform is attempted by the short message pickup code
It is generated in real time after being sent to the communication terminal of the pickup user；
First waits unit, for determining the first waiting-timeout duration according to the first user factor undelivered response,
And when determining arrival the first waiting-timeout duration, short message pickup code described in Xiang Suoshu operator platform request is sent to shape
State；
Audio call unit, if the confirmation undelivered response for receiving operator's platform feedback, with language
Voice pickup code is sent to the communication terminal by the mode of sound calling.
Optionally, audio call module 420 can also include:
Second response receiving unit, for detect operator's platform feedback for the short message pickup code
When second user factor undelivered responds, voice pickup code is sent to the communication terminal in a manner of audio call；
Wherein, to be operator's platform determining that the short message pickup code passing through for second user factor undelivered response
It is generated after not being sent to the communication terminal of the pickup user yet after setting waiting-timeout duration.
After instruction sending module 410, further includes:
Amendment prompt sending module, the short message for the short message pickup code for being fed back according to operator's platform
The response of content factors undelivered, construction short message content amendment prompt information are sent to operation platform；
Wherein, the operation platform is used to provide the message template of the short message pickup code to operator's platform；
Pickup code retransmits module, after responding in the modification confirmation for receiving the operation platform feedback, described in instruction
Operator's platform sends the short message pickup code to the communication terminal of the pickup user again.
Optionally, audio call unit, comprising:
Fail Type obtains subelement, for initiating intelligent sound to the communication terminal by the outer paging system of intelligent sound
Outgoing call, and when determining voice outgoing call failure, obtain call failure type；
Second waits subelement, if being shutdown call failure for the call failure type, it is determined that the second time-out
Waiting time；
Voice recall subelement is used for when determining arrival the second waiting-timeout duration, again through intelligent sound
Outer paging system initiates intelligent sound outgoing call to the user；
Undelivered determines subelement, for if it is determined that the voice outgoing call fails again, it is determined that the voice pickup
Communication terminal described in code undelivered.
Optionally, after Fail Type acquisition subelement, further includes:
Undelivered directly determines subelement, is used for if it is determined that the call failure type is dead number call failure, shuts down
Call failure or rejection call failure then directly determine communication terminal described in the voice pickup code undelivered.
Optionally, before instruction sending module 410, further includes:
Pickup code generation module, for it is fast to generate the target when detecting that the target express delivery is delivered into express delivery cabinet
The express delivery cabinet pickup code passed.
Any embodiment of that present invention institute can be performed in the processing unit that pickup code provided by the embodiment of the present invention sends failure
The pickup code of offer sends the processing method of failure, has the corresponding functional module of execution method and beneficial effect.
Embodiment five
Fig. 5 is a kind of structural schematic diagram for equipment that the embodiment of the present invention five provides, as shown in figure 5, the equipment includes place
Manage device 50 and memory 51；The quantity of processor 50 can be one or more in equipment, be with a processor 50 in Fig. 5
Example；Processor 50 in equipment can be connected with memory 51 by bus or other modes, to be connected as by bus in Fig. 5
Example.
Memory 51 is used as a kind of computer readable storage medium, can be used for storing software program, journey can be performed in computer
Sequence and module, as one of embodiment of the present invention pickup code sends the corresponding program instruction/module of processing method of failure
(for example, pickup code sends instruction sending module 410, audio call module 420 and the delivery notice mould in the processing unit of failure
Block 430).Software program, instruction and the module that processor 50 is stored in memory 51 by operation, thereby executing equipment
Various function application and data processing realize that above-mentioned pickup code sends the processing method of failure.
This method comprises:
According to the pickup code of target express delivery, constructs the transmission instruction of pickup code and be sent to operator's platform, to indicate the fortune
Short message pickup code is sent to the communication terminal of pickup user by battalion's quotient's platform；
It is responded according to user's factor undelivered for the short message pickup code of operator's platform feedback, with voice
Voice pickup code is sent to the communication terminal of the pickup user by the mode of calling；
If it is determined that communication terminal described in the voice pickup code undelivered, then notify that courier is progressive fastly to the target
Pedestrian's work is sent with charge free.
Memory 51 can mainly include storing program area and storage data area, wherein storing program area can store operation system
Application program needed for system, at least one function；Storage data area, which can be stored, uses created data etc. according to terminal.This
Outside, memory 51 may include high-speed random access memory, can also include nonvolatile memory, for example, at least a magnetic
Disk storage device, flush memory device or other non-volatile solid state memory parts.In some instances, memory 51 can be further
Including the memory remotely located relative to processor 50, these remote memories can pass through network connection to equipment.It is above-mentioned
The example of network includes but is not limited to internet, intranet, local area network, mobile radio communication and combinations thereof.
Embodiment six
The embodiment of the present invention six also provides a kind of storage medium comprising computer executable instructions, and the computer can be held
Row is instructed when being executed by computer processor for executing a kind of processing method of pickup code transmission failure, this method comprises:
According to the pickup code of target express delivery, constructs the transmission instruction of pickup code and be sent to operator's platform, to indicate the fortune
Short message pickup code is sent to the communication terminal of pickup user by battalion's quotient's platform；
It is responded according to user's factor undelivered for the short message pickup code of operator's platform feedback, with voice
Voice pickup code is sent to the communication terminal of the pickup user by the mode of calling；
If it is determined that communication terminal described in the voice pickup code undelivered, then notify that courier is progressive fastly to the target
Pedestrian's work is sent with charge free.
It certainly, include the storage medium of computer executable instructions provided by the embodiment of the present invention, computer can be held
The method operation that row instruction is not limited to the described above, can also be performed pickup code provided by any embodiment of the invention and sends mistake
The relevant operation in processing method lost.
By the description above with respect to embodiment, it is apparent to those skilled in the art that, the present invention
It can be realized by software and required common hardware, naturally it is also possible to which by hardware realization, but in many cases, the former is more
Good embodiment.Based on this understanding, technical solution of the present invention substantially in other words contributes to the prior art
Part can be embodied in the form of software products, which can store in computer readable storage medium
In, floppy disk, read-only memory (Read-Only Memory, ROM), random access memory (Random such as computer
Access Memory, RAM), flash memory (FLASH), hard disk or CD etc., including some instructions are with so that a computer is set
Standby (can be personal computer, server or the network equipment etc.) executes method described in each embodiment of the present invention.
It is worth noting that, included is each in the embodiment for the processing unit that a kind of above-mentioned pickup code sends failure
Unit and module are only divided according to the functional logic, but are not limited to the above division, as long as can be realized corresponding
Function；In addition, the specific name of each functional unit is also only for convenience of distinguishing each other, it is not intended to restrict the invention
Protection scope.
Note that the above is only a better embodiment of the present invention and the applied technical principle.It will be appreciated by those skilled in the art that
The invention is not limited to the specific embodiments described herein, be able to carry out for a person skilled in the art it is various it is apparent variation,
It readjusts and substitutes without departing from protection scope of the present invention.Therefore, although being carried out by above embodiments to the present invention
It is described in further detail, but the present invention is not limited to the above embodiments only, without departing from the inventive concept, also
It may include more other equivalent embodiments, and the scope of the invention is determined by the scope of the appended claims.
Claims (10)
1. the processing method that a kind of pickup code sends failure characterized by comprising
According to the pickup code of target express delivery, constructs the transmission instruction of pickup code and be sent to operator's platform, to indicate the operator
Short message pickup code is sent to the communication terminal of pickup user by platform；
It is responded according to user's factor undelivered for the short message pickup code of operator's platform feedback, with audio call
Mode voice pickup code is sent to the communication terminal of the pickup user；
If it is determined that communication terminal described in the voice pickup code undelivered, then notify courier to carry out people to the target express delivery
Work is sent with charge free.
2. the method according to claim 1, wherein being directed to the short message according to operator's platform feedback
User's factor undelivered of pickup code responds, and voice pickup code is sent to the communication terminal in a manner of audio call, wraps
It includes:
The first user's factor undelivered for the short message pickup code for receiving operator's platform feedback responds；
Wherein, the first user factor undelivered response is that the short message pickup code is being attempted to send by operator's platform
It is generated in real time after to the communication terminal of the pickup user；
It is responded according to the first user factor undelivered, determines the first waiting-timeout duration, and reach described first determining
When waiting-timeout duration, short message pickup code is sent to state described in Xiang Suoshu operator platform request；
If the confirmation undelivered response of operator's platform feedback is received, by voice pickup in a manner of audio call
Code is sent to the communication terminal.
3. the method according to claim 1, wherein being directed to the short message according to operator's platform feedback
User's factor undelivered of pickup code responds, and voice pickup code is sent to the communication terminal in a manner of audio call, wraps
It includes:
When detecting that the second user factor undelivered for the short message pickup code of operator's platform feedback responds,
Voice pickup code is sent to the communication terminal in a manner of audio call；
Wherein, the second user factor undelivered response is that operator's platform is determining the short message pickup code by setting
It is generated after not being sent to the communication terminal of the pickup user after waiting-timeout duration yet.
4. the method according to claim 1, wherein construction pickup code is sent out in the pickup code according to target express delivery
Instruction is sent to be sent to after operator's platform, further includes:
It is responded, is constructed short according to the short message content factor undelivered for the short message pickup code of operator's platform feedback
Letter content amendment prompt information is sent to operation platform；
Wherein, the operation platform is used to provide the message template of the short message pickup code to operator's platform；
After receiving the modification confirmation response of the operation platform feedback, indicate operator's platform again to the pickup
The communication terminal of user sends the short message pickup code.
5. the method according to claim 1, wherein voice pickup code is sent to institute in a manner of audio call
State communication terminal, comprising:
Intelligent sound outgoing call is initiated to the communication terminal by paging system outside intelligent sound, and is determining the voice outgoing call mistake
When losing, call failure type is obtained；
If the call failure type is shutdown call failure, it is determined that the second waiting-timeout duration；
When determining arrival the second waiting-timeout duration, intelligence is initiated to the user again through paging system outside intelligent sound
It can voice outgoing call；
If it is determined that the voice outgoing call fails again, it is determined that communication terminal described in the voice pickup code undelivered.
6. according to the method described in claim 5, it is characterized in that, after obtaining call failure type, further includes:
If it is determined that the call failure type is dead number call failure, shuts down call failure or rejection call failure, then directly
It connects and determines communication terminal described in the voice pickup code undelivered.
7. method according to claim 1-6, which is characterized in that according to the pickup code of target express delivery, construction is taken
Part code sends instruction and is sent to before operator's platform, further includes:
When detecting that the target express delivery is delivered into express delivery cabinet, the express delivery cabinet pickup code of the target express delivery is generated.
8. the processing unit that a kind of pickup code sends failure characterized by comprising
Instruction sending module constructs the transmission instruction of pickup code and is sent to operator's platform for the pickup code according to target express delivery,
The communication terminal of pickup user is sent to indicate operator's platform for short message pickup code；
Audio call module is rung according to user's factor undelivered for the short message pickup code of operator's platform feedback
It answers, voice pickup code is sent to the communication terminal of the pickup user in a manner of audio call；
Delivery notice module, for if it is determined that communication terminal described in the voice pickup code undelivered, then notify courier couple
The target express delivery is manually sent with charge free.
9. a kind of equipment, which is characterized in that the equipment includes:
One or more processors；
Storage device, for storing one or more programs；
When one or more of programs are executed by one or more of processors, so that one or more of processors are real
Now the pickup code as described in any in claim 1-7 sends the processing method of failure.
10. a kind of computer readable storage medium, is stored thereon with computer program, which is characterized in that the program is by processor
Realize that institute any in claim 1-7 pickup code such as sends the processing method of failure when execution.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910236416.6A CN109951812A (en) | 2019-03-27 | 2019-03-27 | A kind of pickup code sends processing method, device, equipment and the storage medium of failure |
| PCT/CN2019/090464 WO2020191924A1 (en) | 2019-03-27 | 2019-06-10 | Retrieval code sending method, device, equipment and storage medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201910236416.6A CN109951812A (en) | 2019-03-27 | 2019-03-27 | A kind of pickup code sends processing method, device, equipment and the storage medium of failure |
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| CN109951812A true CN109951812A (en) | 2019-06-28 |
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|---|---|---|---|
| CN201910236416.6A Pending CN109951812A (en) | 2019-03-27 | 2019-03-27 | A kind of pickup code sends processing method, device, equipment and the storage medium of failure |
Country Status (2)
| Country | Link |
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| CN (1) | CN109951812A (en) |
| WO (1) | WO2020191924A1 (en) |
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| CN111445194A (en) * | 2020-04-13 | 2020-07-24 | 上海东普信息科技有限公司 | Express delivery taking notification method, device, equipment and storage medium |
| CN112070443A (en) * | 2020-09-14 | 2020-12-11 | 深圳市智莱科技股份有限公司 | Method and device for modifying telephone number in express waybill of intelligent express cabinet |
| CN113222198A (en) * | 2020-02-04 | 2021-08-06 | 北京京东振世信息技术有限公司 | Reservation method and device |
| CN114666082A (en) * | 2020-12-24 | 2022-06-24 | 上海擎感智能科技有限公司 | Login method, first terminal, second terminal, storage medium and login system |
| CN115862227A (en) * | 2023-02-22 | 2023-03-28 | 北京三快在线科技有限公司 | Storage processing method of storage cabinet, client, electronic equipment and storage medium |
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| WO2020191924A1 (en) | 2020-10-01 |
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Application publication date: 20190628 |