CN109935283B - Voice filing method based on health record system - Google Patents
Voice filing method based on health record system Download PDFInfo
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- CN109935283B CN109935283B CN201711344838.2A CN201711344838A CN109935283B CN 109935283 B CN109935283 B CN 109935283B CN 201711344838 A CN201711344838 A CN 201711344838A CN 109935283 B CN109935283 B CN 109935283B
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Abstract
The invention relates to a health record system-based voice filing method, which comprises the steps of obtaining the follow-up contents of a designated user and uploading the follow-up contents to a call center module; the call center module acquires the contact way of the designated user and sends a follow-up instruction to the designated user; after the appointed user receives the follow-up instruction, the call center module sends a consultation instruction to the appointed user according to the follow-up content of the appointed user and a preset follow-up problem; the call center module performs man-machine interaction with the designated user, generates voice data of the designated user, generates follow-up records, and establishes health files according to the follow-up records. The invention establishes the health file through the call center, thereby improving the speed of establishing the resident health file; the health files are established through the call center, so that the mass establishment of the resident health files is realized, and the efficiency of establishing the electronic health files is improved; the problem that medical staff cannot visit patients regularly due to the influence of objective factors is solved, and authenticity and accuracy of resident health record data are guaranteed.
Description
Technical Field
The invention relates to the field of electronic files, in particular to a voice filing method based on a health file system.
Background
The electronic health file system can effectively provide various types of health statistical information based on individual cases in time, help health managers objectively evaluate the health level of residents, provide scientific decision basis for regional health planning, health policy making and emergency command of emergent public health events, however, the electronic health record is usually established in the prior art by manual entry, and only the record is established according to the information of one person, the technology of simultaneously establishing health files according to regional population cannot be carried out, the problem that the speed of actually establishing the health files is not as high as that of paper filing is caused, meanwhile, the establishment of the follow-up visit information in the electronic health record is easily influenced by geography, environment and the like, so that related medical personnel cannot carry out regular follow-up visits for chronic patients and cannot update resident record data in time, and the problems of low accuracy and poor authenticity of the resident health record data are caused.
Disclosure of Invention
Aiming at the defects of the prior art, the invention provides a voice filing method based on a health record system.
The technical scheme adopted by the invention for realizing the purpose is as follows:
a method for voice filing based on a health record system comprises the following steps:
step 1: acquiring follow-up contents of a designated user and uploading the follow-up contents to a call center module;
step 2: the call center module acquires the contact way of the designated user and sends a follow-up instruction to the designated user;
and step 3: after the appointed user receives the follow-up instruction, the call center module sends a consultation instruction to the appointed user according to the follow-up content of the appointed user and a preset follow-up problem;
and 4, step 4: the call center module performs man-machine interaction with the designated user, generates voice data of the designated user, generates follow-up records, and establishes health files according to the follow-up records.
And transmitting the voice data of the specified user and the follow-up record to a call center system for temporary storage.
The establishing of the health record comprises the following steps:
and converting the voice data of the designated user into text data, performing data matching on the designated user follow-up content and the preset follow-up problem of the text data and the health file management system, if the matching result is correct, uploading the designated user follow-up content and the preset follow-up problem of the text data to the health file system for storage, and if not, alarming and matching unsuccessfully.
The follow-up content at least comprises: vaccination management, child health management, pregnant and lying-in woman health management, old people health management, type 2 diabetes patient health management, hypertension patient health management, severe mental disorder patient management, tuberculosis patient health management, and traditional Chinese medicine health management.
The follow-up contents correspond to preset follow-up problems one by one.
And if the appointed user sets a preset follow-up period, acquiring the follow-up content of the appointed user according to the preset follow-up period.
The invention has the following beneficial effects and advantages:
1. the invention establishes the health file through the call center, thereby improving the speed of establishing the resident health file;
2. the invention establishes the health file through the call center, can realize that establish the health file of the resident in a large scale, has raised the efficiency of establishing the electronic health file;
3. the invention solves the problem that medical personnel cannot make regular follow-up visits to patients due to the influence of objective factors, and ensures the authenticity and accuracy of resident health record data.
Drawings
FIG. 1 is a flow chart of a method of the present invention;
FIG. 2 is a flow chart of creating a health profile according to the present invention.
Detailed Description
The present invention will be described in further detail with reference to the accompanying drawings and examples.
Fig. 1 shows a flow chart of the method of the present invention.
Step 1, confirming whether the user is a crowd needing regular follow-up visit or not through identity information stored in resident health files of designated users, wherein the set follow-up visit time is divided according to chronic diseases, pregnant women, children and mental disease patients, the system acquires the follow-up visit content of the designated users according to a preset follow-up visit period, uploads the follow-up visit content to a call center module, and waits for the call center module to acquire the contact way of the designated users;
step 2, the call center module acquires the contact information of the appointed user, sends a follow-up instruction to the appointed user through the mobile network, and waits for the user to receive the follow-up instruction;
step 3, a designated user receives a follow-up instruction, and the call center module sends a consultation instruction to the designated user according to the follow-up content of the designated user and a preset follow-up problem corresponding to the follow-up content, and waits for human-computer interaction with the designated user;
step 4, the call center module performs man-machine interaction with the specified user according to the preset follow-up problem, uploads the voice data of the specified user to a call center system for temporary storage, and waits for the generation of the finished follow-up history record;
and 5, the voice data of the appointed user temporarily stored by the call center system generates a follow-up record, waits for the establishment of a health file, and deletes the voice data of the appointed user temporarily stored by the call center system.
FIG. 2 is a flowchart illustrating a method for creating a health file according to the present invention.
Step 1, converting voice data of a designated user temporarily stored in a call center system into a text format, and waiting for data matching with a health file system according to follow-up contents and a preset follow-up problem format;
step 2, matching the text data with the content in the health file system according to the follow-up content and a preset follow-up problem format;
and 3, if the data matching result is correct, uploading the data to a health file system for storage, and if the matching result is incorrect, re-matching.
A health profile management system, comprising:
the acquisition module acquires the user health file information and uploads the user health file information to the user subsystem and the family doctor subsystem;
the user subsystem is used for storing the user health record information, the user basic information, operating the medical service and uploading the information to the database;
the family doctor subsystem is used for monitoring the health file information of the user, auditing the medical service applied by the user and uploading the medical service to the database by the family doctor;
the database is arranged at the cloud end and used for storing the basic health file information of the user and the medical service data information which are acquired by the acquisition module and waiting for the user subsystem and the family doctor subsystem to call;
the communication module is used for establishing a data channel from the user subsystem to the hospital information management system and waiting for the calling of the judgment module;
the judging module is used for judging the information transmitted by the user subsystem through the communication module and waiting for the hospital information management system to call;
and the hospital information management system is used for identifying the basic information of the user and calling the user health file information in the judgment module.
The judgment is the judgment of whether the user health record information exists.
The user health record information comprises emergency treatment record information, doctor filing record information, health data analysis and curve record information, treatment and health data and resident basic health record information.
The resident basic health record information comprises user basic information, clinic record information, regular follow-up information, health summary information, physical examination report information of the calendar year and public health detection data information.
The public health detection data information comprises BMI measurement, urine routine detection, electrocardiogram detection, body temperature detection, blood sugar detection, hemoglobin detection, blood oxygen detection and blood pressure detection.
The user basic information comprises a user name, face information, identity document information, a medical insurance card number and a contact way.
The medical services include contracting a family doctor, two-way referral, AMP/DDFAO/HRA non-invasive examination, capsule gastroscopy, remote consultation and third party testing.
A health record management method comprises the following steps:
step 1: the acquisition module acquires user health file information and waits for the communication module to call;
step 2: the communication module establishes a data transmission channel between the user subsystem and the hospital information management system;
and step 3: the information in the user subsystem is transmitted to the judging module through the communication module, and the judging module judges whether the data information is the user health file information or not and waits for the calling of the hospital information management system;
and 4, step 4: the hospital information management system identifies the basic information of the user and calls out the health file information of the user obtained in the judgment module.
The user health record information is stored through a family doctor subsystem, uploaded to a cloud database and waited for being called by a user subsystem; the user subsystem calls the user health file information in the database and classifies and stores the user health file information according to the preset setting.
Claims (5)
1. A method for voice filing based on a health record system is characterized in that: the method comprises the following steps:
step 1: acquiring follow-up contents of a designated user and uploading the follow-up contents to a call center module;
step 2: the call center module acquires the contact way of the designated user and sends a follow-up instruction to the designated user;
and step 3: after the appointed user receives the follow-up instruction, the call center module sends a consultation instruction to the appointed user according to the follow-up content of the appointed user and a preset follow-up problem;
and 4, step 4: the call center module performs man-machine interaction with an appointed user, generates voice data of the appointed user, generates follow-up visit records, and establishes health files according to the follow-up visit records;
the establishing of the health record comprises the following steps:
converting voice data of an appointed user into text data, performing data matching on the appointed user follow-up content and the preset follow-up problem of the text data and a health file management system, if the matching result is correct, uploading the appointed user follow-up content and the preset follow-up problem of the text data to the health file system for storage, and if not, alarming and matching unsuccessfully;
the health profile management system comprises:
the acquisition module acquires the user health file information and uploads the user health file information to the user subsystem and the family doctor subsystem;
the user subsystem is used for storing the user health record information, the user basic information, operating the medical service and uploading the information to the database;
the family doctor subsystem is used for monitoring the health file information of the user, auditing the medical service applied by the user and uploading the medical service to the database by the family doctor;
the database is arranged at the cloud end and used for storing the basic health file information of the user and the medical service data information which are acquired by the acquisition module and waiting for the user subsystem and the family doctor subsystem to call;
the communication module is used for establishing a data channel from the user subsystem to the hospital information management system and waiting for the calling of the judgment module;
the judging module is used for judging the information transmitted by the user subsystem through the communication module and waiting for the hospital information management system to call;
the hospital information management system is used for identifying the basic information of the user and calling the user health file information in the judgment module;
the judgment is the judgment of whether the user health record information exists.
2. The health profile system-based voice profiling method of claim 1, wherein: and transmitting the voice data of the specified user and the follow-up record to a call center system for temporary storage.
3. The health profile system-based voice profiling method of claim 1, wherein: the follow-up content at least comprises: vaccination management, child health management, pregnant and lying-in woman health management, old people health management, type 2 diabetes patient health management, hypertension patient health management, severe mental disorder patient management, tuberculosis patient health management, and traditional Chinese medicine health management.
4. The health profile system-based voice profiling method of claim 1, wherein: the follow-up contents correspond to preset follow-up problems one by one.
5. The health profile system-based voice profiling method of claim 1, wherein: and if the appointed user sets a preset follow-up period, acquiring the follow-up content of the appointed user according to the preset follow-up period.
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| CN104184778A (en) * | 2013-05-27 | 2014-12-03 | 中山爱科数字科技股份有限公司 | Short message and telephone follow-up system for hospital |
| CN105426675A (en) * | 2015-11-13 | 2016-03-23 | 江苏大学 | Full-automatic hospital telephone follow-up method and telephone device thereof |
| CN107220515A (en) * | 2017-06-09 | 2017-09-29 | 广东省妇幼保健院 | Post-abortion cares about intelligent follow-up management system |
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2017
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| CN101226607A (en) * | 2007-06-29 | 2008-07-23 | 广东医卫互动信息科技有限公司 | Hospital client relationship management system |
| CN102650960A (en) * | 2012-03-31 | 2012-08-29 | 奇智软件（北京）有限公司 | Method and device for eliminating faults of terminal equipment |
| CN104184778A (en) * | 2013-05-27 | 2014-12-03 | 中山爱科数字科技股份有限公司 | Short message and telephone follow-up system for hospital |
| CN105426675A (en) * | 2015-11-13 | 2016-03-23 | 江苏大学 | Full-automatic hospital telephone follow-up method and telephone device thereof |
| CN206588958U (en) * | 2017-03-23 | 2017-10-27 | 北京瑞华康源科技有限公司 | A kind of robot guide medical system |
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