CN109753558A - Method, apparatus and system based on user's manual building question answering system - Google Patents
Method, apparatus and system based on user's manual building question answering system Download PDFInfo
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Abstract
The present embodiments relate to field of computer technology, disclose a kind of method, apparatus and system based on user's manual building question answering system, this method comprises: carrying out text conversion, acquisition text information and pictorial information to electronic user manual；Structure optimization is carried out to text information and pictorial information, obtains the document after structure optimization；Language block is extracted from document；According to language block, at least one first kind question and answer template pair is generated；According at least one first kind question and answer template pair, question answering system is constructed.By this kind of mode, user no longer needs carefully to study carefully complicated cumbersome user's manual, but directly issues and put question to, and question answering system can be by answer directly in the form of speech or the form of text displaying is reported to user.So, user can save the plenty of time, even if being unfamiliar with to product, can also there is the process of a Fast Learning to product by question answering system.Greatly promote user experience.
Description
Technical field
The present embodiments relate to field of computer technology, and in particular to a kind of to construct question answering system based on user's manual
Method, apparatus and system.
Background technique
With the continuous improvement of scientific and technological level, production firm is in order to meet the higher service request of consumer, for production
Product it is subsidiary functional requirement it is also more and more.But it is powerful with the function of product, product is using also will be more
It complicates.
Although each product is accompanied with its service manual, specify how to install in handbook, using product,
And a series of content of points for attention etc..But if handbook content is excessive, actually there is no too many patient by consumer
It goes carefully to study user's manual carefully.Especially if there are when excessive professional term in user's manual, user, which understands, gets up even more one
Head fog, has no way of doing it.
So, how just can solve user's manual complexity, be not easy to user by reading and understanding, to realize to new product
There is certain understanding, then becomes technical problems to be solved in this application.
Summary of the invention
For this purpose, the embodiment of the present invention provides a kind of method, apparatus and system based on user's manual building question answering system, with
User's manual excessively profession, cumbersome in the prior art is solved, consumer understands user's manual difficulty, so as to cause cannot be rapidly
There is the problem of certain understanding to product.
To achieve the goals above, the embodiment of the present invention provides the following technical solutions:
The embodiment of the invention provides a kind of methods based on user's manual building question answering system, this method comprises:
Text conversion is carried out to electronic user manual, obtains text information and pictorial information；
Structure optimization is carried out to text information and pictorial information, obtains the document after structure optimization；
Language block is extracted from document；
According to language block, at least one first kind question and answer template pair is generated；
According at least one first kind question and answer template pair, question answering system is constructed.
The embodiment of the present invention is further characterized in that, language block is extracted from document, is specifically included:
According to rule is pre-configured, the text attribute in document and content of text corresponding with text attribute are identified；
According to text attribute and content of text corresponding with text attribute, language block is constituted, wherein text attribute includes as follows
One of or it is a variety of: real page number, the affiliated chapters and sections marked in the corresponding electronic documentation page number of every page text, electronic documentation
Theme, subtitle, content subhead, summarize title and Detailed description of the invention.
The embodiment of the present invention is further characterized in that, according at least one first kind question and answer template pair, construct question answering system it
Afterwards, method further include:
Text attribute and content of text corresponding with text attribute in language block are screened according to preset condition, obtains screening knot
Fruit；
Part text attribute and/or text attribute content in selection the selection result are combined, as search entry；
Search entry is input in presetting search engine page search box, acquisition is relevant to search entry at least
One the second class question and answer template pair；
And determine the similarity between search entry and the answer of each the second class question and answer template centering；
When determining that similarity is higher than preset threshold, by the second class question and answer template to addition into question answering system.
The embodiment of the present invention is further characterized in that, according at least one first kind question and answer template pair, construct question answering system it
Afterwards, method further include:
Search for third class question and answer template pair corresponding with presetting keyword in a network in real time；
By third class question and answer template to addition into question answering system.
The embodiment of the invention also provides a kind of device based on user's manual building question answering system, which includes:
Acquiring unit obtains text information and pictorial information for carrying out text conversion to electronic user manual；
Optimize unit, for carrying out structure optimization to text information and pictorial information, obtains the text after structure optimization
Shelves；
Extraction unit, for extracting language block from document；
Template generation unit, for generating at least one first kind question and answer template pair according to language block；
System construction unit, for constructing question answering system according at least one first kind question and answer template pair.
The embodiment of the present invention is further characterized in that extraction unit is specifically used for:
According to rule is pre-configured, the text attribute in document and content of text corresponding with text attribute are identified；
According to text attribute and content of text corresponding with text attribute, language block is constituted, wherein text attribute includes as follows
One of or it is a variety of: real page number, the affiliated chapters and sections marked in the corresponding electronic documentation page number of every page text, electronic documentation
Theme, subtitle, content subhead, summarize title and Detailed description of the invention.
The embodiment of the present invention is further characterized in that, the device further include: screening unit, for screening language according to preset condition
Text attribute and content of text corresponding with text attribute in block obtain the selection result；
Selecting unit is made for selecting part text attribute in the selection result and/or text attribute content to be combined
For search entry；
Search unit is obtained and is searched for for search entry to be input in presetting search engine page search box
At least one relevant second class question and answer template pair of entry；
Processing unit, it is similar between search entry and the answer of each the second class question and answer template centering for determining
Degree；
When determining that similarity is higher than preset threshold, by the second class question and answer template to addition into question answering system.
The embodiment of the present invention is further characterized in that search unit is also used to, and searches in a network and presetting pass in real time
The corresponding third class question and answer template pair of keyword；
By third class question and answer template to addition into question answering system.
The embodiment of the invention also provides a kind of system based on user's manual building question answering system, which includes:
Processor and memory；
Memory is for storing one or more program instructions；
One or more program instructions are as described above a kind of based on user's manual building question and answer to be executed by processor
Any one of method of system step.
The embodiments of the present invention also provide a kind of computer storage medium, in the computer storage medium comprising one or
Multiple program instructions, one or more program instructions are used to be executed such as by a kind of device based on user's manual building question answering system
Method step either in a kind of upper method based on user's manual building question answering system.
The embodiment of the present invention have the advantages that by electronic user manual content and picture be extracted into text information and
Pictorial information.Structure optimization is carried out to text information and pictorial information, optimized document is obtained, language is extracted from document
Block, and then at least one first kind question and answer template pair is generated according to language block, finally according at least one first kind question and answer template pair
Question answering system is constructed, which can have the functions such as speech identifying function and text input.User is in use process
In, inquiry can be issued directly in the form of the inputs such as voice or text, after question answering system can identify that user puts question to, rapidly
Match question and answer template pair relevant to problem.Then from question and answer template to the corresponding answer of acquisition.Again with voice or text shape
Formula is stated to user.By this kind of mode, user no longer needs carefully to study carefully complicated cumbersome user's manual, but directly issues
Put question to, and question answering system can by answer directly in the form of speech or text show form report to user.So,
User can save the plenty of time, even if being unfamiliar with to product, can also have a Fast Learning to product by question answering system
Process.User experience is greatly promoted, can be also very helpful for the sale of product.
Detailed description of the invention
It, below will be to embodiment party in order to illustrate more clearly of embodiments of the present invention or technical solution in the prior art
Formula or attached drawing needed to be used in the description of the prior art are briefly described.It should be evident that the accompanying drawings in the following description is only
It is merely exemplary, it for those of ordinary skill in the art, without creative efforts, can also basis
The attached drawing of offer, which is extended, obtains other implementation attached drawings.
Structure depicted in this specification, ratio, size etc., only to cooperate the revealed content of specification, for
Those skilled in the art understands and reads, and is not intended to limit the invention enforceable qualifications, therefore does not have technical
Essential meaning, the modification of any structure, the change of proportionate relationship or the adjustment of size are not influencing the function of the invention that can be generated
Under effect and the purpose that can reach, should all still it fall in the range of disclosed technology contents obtain and can cover.
Fig. 1 is a kind of method flow schematic diagram that question answering system is constructed based on user's manual provided in an embodiment of the present invention；
Fig. 2 is a kind of partial document schematic diagram after structure optimization provided by the invention；
Fig. 3 is the language block schematic diagram provided by the invention extracted from document shown in Fig. 2；
Fig. 4 be the engine search entry provided by the invention by Baidu search after, obtain the second class question and answer template to signal
Figure；
Fig. 5 is a kind of apparatus structure schematic diagram that question answering system is constructed based on user's manual provided in an embodiment of the present invention；
Fig. 6 is a kind of system structure diagram that question answering system is constructed based on user's manual provided in an embodiment of the present invention.
Specific embodiment
Embodiments of the present invention are illustrated by particular specific embodiment below, those skilled in the art can be by this explanation
Content disclosed by book is understood other advantages and efficacy of the present invention easily, it is clear that described embodiment is the present invention one
Section Example, instead of all the embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art are not doing
Every other embodiment obtained under the premise of creative work out, shall fall within the protection scope of the present invention.
The embodiment of the present invention 1 provides a kind of method based on user's manual building question answering system, and this method is for constructing
One question answering system, the question answering system have speech identifying function, to identify the problem of user proposes, and inquire answer
Afterwards, it reports in the form etc. that voice or text are shown to user.If alternatively, the not no speech identifying function of question answering system
Words, user can also be input to question answering system by way of inputting text and feed back to user after question answering system matches answer.
By this kind of mode, user can quickly can also have certain understanding in the case where not reading user's manual to new product.
It is specific as shown in Figure 1, this method comprises:
Step 110, electronic user manual is identified according to preset rules, obtain text information and figure in electronic user manual
Piece information.
Specifically, typically, electronic user manual be all in the form of PDF existing for.And the text of PDF form be not easy by
System identification, it is therefore desirable to be converted into text formatting.Third party can be used for example into the prior art in its method converted
Kit, such as pdfbox, itex etc. realize the kit of PDF conversion.After conversion, the text envelope in electronic user manual is obtained
Breath and pictorial information.However, the text information and pictorial information after third party software conversion may be sequence entanglement.Therefore,
It also needs to carry out structure optimization to text information and pictorial information, i.e. execution step 120.
Step 120, structure optimization is carried out to text information and pictorial information, obtains the document after structure optimization.
Specifically, carrying out structure optimization to text information and pictorial information, be actually exactly, according in electronic user manual not
Corresponding font, font size, font format, font color with title, the corresponding font of content, font size font format under title and
The page number etc. in font color and text is identified, carries out structure optimization to the content of text after conversion.And picture is then
It can first be extracted after the processing of PDF- text conversion, by the pre-established picture library of attached drawing mark and the logical placement of attached drawing one
In.It is mentioned in content of text when recognizing such as figure or when the printed words as shown in attached drawing i, then from pre-established picture library
The figure that middle extraction attached drawing is identified as i is placed under the text, and wherein i is the positive integer more than or equal to 1.Alternatively, identification
When being mentioned to such as figure or such as attached drawing a~z printed words into text, then attached drawing is extracted from pre-established picture library and be identified as a
The attached drawing of the printed words such as~z as the text under.In short, once recognizing attached drawing mark, then looked for from pre-established picture library
To attached drawing corresponding with picture identification, the next line for being placed on the text is shown.And font, font size, the font of content of text
Page number where format and font color, content of text etc. can establish a mapping table by staff in advance, storage
In pre-established database.So system when identifying text, when recognize the font of content of text, font size, font format,
Whens font color etc., then the relevant parameter in these parameters and pre-established mapping table is matched, determine the text
Content should where position.The carry out structure optimization to text information and picture etc. then may be implemented by this kind of mode, obtain
Take the document after structure optimization.
Step 130, language block is extracted from document.
Specifically, language block namely contains a json text of text attribute and content of text.Specifically such as Fig. 2 institute
Show, Fig. 2 shows optimized partial document, Fig. 3 shows the language block extracted from document shown in Fig. 2.
The chapter 2 of Fig. 2 in vehicle user handbook, introduces instrument and indicator light.And " band day is described in this page
The digital dock of phase display " and " radio clock " two instruments.
And language block is extracted from document, it is practical be exactly the text attribute according to being pre-configured rule, in identification document and with text
The corresponding content of text of this attribute.According to text attribute and content of text corresponding with text attribute, language block is constituted, wherein text
This attribute includes one of following or a variety of: the reality marked in the corresponding electronic documentation page number of every page text, electronic documentation
The border page number, subtitle, content subhead, summarizes title and Detailed description of the invention at the theme of affiliated chapters and sections.
Specifically, as shown in figure 3, the language block extracted, comprising:
The theme of affiliated chapters and sections: that is to say second level theme, and content is instrument and indicator light.
The PDF page number that is to say the corresponding electronic documentation page number of every page text, content 20；
Vehicle page code: the real page number marked in electronic documentation, content 16 be that is to say；
Subtitle and content: that is to say name, the digital dock with date display
Content subhead: including adjustment hour, adjustment minute, conceal or recall date display and adjustment date etc..
Corresponding content is then shown after content subhead one by one.
Attached drawing: Fig. 5
Summarize title: i.e. subject description and content etc..
Step 140, according to language block, at least one first kind question and answer template pair is generated.
Specifically, as Fig. 2 document in user's electronic documentation comprising multiple, that extracts in each document is similar
Language block in Fig. 3 also may include at least one.So, integrating can determine that each user's electronic documentation can extract
Language block be then multiple.
According to such language block, then first kind question and answer template pair can be automatically configured to.
Template question and answer mode can use following form:
What does is subject description $ name for doing? it with the $ name that $ name is What for is what does that $ name, which has,
The function of $ name.
Template centering can be there are many question and answer mode, but answer is unified.That is, after question and answer, matching one
Answer.In this way during subsequent applications, no matter user puts question in which form, the answer of its needs can be obtained.
What use for example, may is that digital dock has in template pair? what does $ digital dock do? this vehicle of $ is equipped with
One quartz clock or radio clock and date display, for showing the time.How does $ adjust hour? $ pull-up button hour shows
Flashing, and by its to the left or to the right rotation etc..
Step 150, according at least one first kind question and answer template pair, question answering system is constructed.
At least one first kind question and answer template pair generated, after being built into a question answering system, user can be with voice
Form putd question to question answering system, after question answering system collects the phonetic problem of user, identified, then from question and answer
Corresponding answer is inquired in template centering.Answer is showed into user in the form of voice or text again.
Optionally, after executing step 150, this method can also include:
Text attribute and content of text corresponding with text attribute in language block are screened according to preset condition, obtains screening knot
Fruit；
Part text attribute and/or text attribute content in selection the selection result are combined, as search entry；
Search entry is input in presetting search engine page search box, acquisition is relevant to search entry at least
One the second class question and answer template pair；
And determine the similarity between search entry and the answer of each the second class question and answer template centering；
When determining that similarity is higher than preset threshold, by the second class question and answer template to addition into question answering system.
It that is to say, by presetting screening conditions, such as pass through screening text attribute and the corresponding text of text attribute
The mode of content screens out in language block in these attributes such as attached drawing, the main body of affiliated chapters and sections, subtitle and its text
Hold, and using other content of text in language block as the selection result.Then the partial content in the selection result is combined, is made
For search entry, it is input in presetting search engine page search box and executes search operation.Here search engine can be with
It is common search engine, such as Baidu, 360 etc., or is virtual community related with user's manual corresponding product.The void
Quasi- community is mainly the community that the relevant issues of product are discussed for user or work group personnel etc..It inputs and searches in the Webpage search frame
After plain entry, at least one available second class question and answer template pair.
Specifically as shown in figure 4, Fig. 4 shows the second class question and answer mould by obtaining after Baidu search engine search entry
Plate pair.
Then, it calculates search entry and searches for the similarity between the second obtained class question and answer template centering answer, meter
Calculation method can be using tfidf, word2vector cosine etc..Then determine that similarity is higher than preset threshold (such as 85%)
, by the second class question and answer template to being added into question answering system, to enrich question answering system.
Optionally, after executing step 150, this method can also include:
Search for third class question and answer template pair corresponding with presetting keyword in a network in real time；
By third class question and answer template to addition into question answering system.
Specifically, the problem of user puts question to, can not necessarily be answered in user's manual.In order to make question answering system
Question and answer are covered with Du Genggao, and user is more convenient to use.Can also by web crawlers method in real time in a network search with
The corresponding third class question and answer template pair of presetting keyword.
For example, if user's manual is can to crawl the high frequency vocabulary in automobile Ask-Answer Community, vapour about automobile
Vehicle maintenance, auto repair etc..Acquired third class question and answer template is to being added in the question answering system about automobile, to question and answer
System is further supplemented and is enriched.
Further, by the above-mentioned means, having carried out a complete building to question answering system, but in order to prevent
Device based on user's manual building question answering system in executing above method step process there are some small mistakes, can be with
Progress manually verifies.After verifying successfully, all types of question and answer templates to progress inverted index and are debugged.Investment makes later
With such accuracy can be more preferable, and user experience also can be higher.
A kind of method based on user's manual building question answering system provided in an embodiment of the present invention, will be in electronic user manual
Content and picture be extracted into text information and pictorial information.Structure optimization is carried out to text information and pictorial information, obtains warp
Document after crossing optimization, extracts language block, and then generate at least one first kind question and answer template pair according to language block, finally from document
According at least one first kind question and answer template to building question answering system, which can have speech identifying function and text
The functions such as word input.User in use, can issue inquiry, question and answer directly in the form of the inputs such as voice or text
After system can identify that user puts question to, question and answer template pair relevant to problem is matched rapidly.Then from question and answer template to acquisition pair
The answer answered.It is stated again with voice or written form to user.By this kind of mode, user no longer needs carefully to study complexity carefully
Cumbersome user's manual, but directly issue and put question to, and question answering system can be directly in the form of speech or literary by answer
The form that word is shown is reported to user.So, user can save the plenty of time, even if being unfamiliar with to product, can also pass through
Question answering system has the process of a Fast Learning to product.User experience is greatly promoted, the sale of product is also had very
Big help.
Corresponding with above-described embodiment 1, the embodiment of the present invention 2 additionally provides a kind of based on user's manual building question answering system
Device, it is specific as shown in figure 5, the device includes: acquiring unit 501, optimization unit 502, prompt unit 503, template generation
Unit 504, system construction unit 505 and extraction unit 506.
Acquiring unit 501 obtains text information and pictorial information for carrying out text conversion to electronic user manual；
Optimize unit 502, for carrying out structure optimization to text information and pictorial information, obtains after structure optimization
Document；
Extraction unit 506, for extracting language block from document；
Template generation unit 504, for generating at least one first kind question and answer template pair according to language block；
System construction unit 505, for constructing question answering system according at least one first kind question and answer template pair.
Optionally, extraction unit 506 are specifically used for:
According to rule is pre-configured, the text attribute in document and content of text corresponding with text attribute are identified；
According to text attribute and content of text corresponding with text attribute, language block is constituted, wherein text attribute includes as follows
One of or it is a variety of: real page number, the affiliated chapters and sections marked in the corresponding electronic documentation page number of every page text, electronic documentation
Theme, subtitle, content subhead, summarize title and Detailed description of the invention.
Optionally, device further include: screening unit 507, for according to preset condition screening language block in text attribute and
Content of text corresponding with text attribute obtains the selection result；
Selecting unit 508, for selecting part text attribute in the selection result and/or text attribute content to carry out group
It closes, as search entry；
Search unit 509 is obtained and is searched for search entry to be input in presetting search engine page search box
At least one relevant second class question and answer template pair of rope entry；
Processing unit 510, for determining the phase between search entry and the answer of each the second class question and answer template centering
Like degree；
When determining that similarity is higher than preset threshold, by the second class question and answer template to addition into question answering system.
Optionally, search unit 509 is also used to, and searches for third class corresponding with presetting keyword in a network in real time
Question and answer template pair；
By third class question and answer template to addition into question answering system.
In a kind of device based on user's manual building question answering system provided in an embodiment of the present invention performed by each component
Function has been discussed in detail in above-described embodiment 1, therefore does not do excessively repeat here.
A kind of device based on user's manual building question answering system provided in an embodiment of the present invention, will be in electronic user manual
Content and picture be extracted into text information and pictorial information.Structure optimization is carried out to text information and pictorial information, obtains warp
Document after crossing optimization, extracts language block, and then generate at least one first kind question and answer template pair according to language block, finally from document
According at least one first kind question and answer template to building question answering system, which can have speech identifying function and text
The functions such as word input.User in use, can issue inquiry, question and answer directly in the form of the inputs such as voice or text
After system can identify that user puts question to, question and answer template pair relevant to problem is matched rapidly.Then from question and answer template to acquisition pair
The answer answered.It is stated again with voice or written form to user.By this kind of mode, user no longer needs carefully to study complexity carefully
Cumbersome user's manual, but directly issue and put question to, and question answering system can be directly in the form of speech or literary by answer
The form that word is shown is reported to user.So, user can save the plenty of time, even if being unfamiliar with to product, can also pass through
Question answering system has the process of a Fast Learning to product.User experience is greatly promoted, the sale of product is also had very
Big help.
Corresponding with above-described embodiment, the embodiment of the invention also provides one kind to construct question answering system based on user's manual
System, specifically as shown in fig. 6, the system includes: processor 601 and memory 602.
Memory 602 is for storing one or more program instructions；
One or more program instructions are based on user's manual to execute one kind described in embodiment as above by processor 601
Method step either in the method for building question answering system.
In a kind of system based on user's manual building question answering system provided in an embodiment of the present invention performed by each component
Function has been discussed in detail in above-described embodiment 1, therefore does not do excessively repeat here.
A kind of system based on user's manual building question answering system provided in an embodiment of the present invention, will be in electronic user manual
Content and picture be extracted into text information and pictorial information.Structure optimization is carried out to text information and pictorial information, obtains warp
Document after crossing optimization, extracts language block, and then generate at least one first kind question and answer template pair according to language block, finally from document
According at least one first kind question and answer template to building question answering system, which can have speech identifying function and text
The functions such as word input.User in use, can issue inquiry, question and answer directly in the form of the inputs such as voice or text
After system can identify that user puts question to, question and answer template pair relevant to problem is matched rapidly.Then from question and answer template to acquisition pair
The answer answered.It is stated again with voice or written form to user.By this kind of mode, user no longer needs carefully to study complexity carefully
Cumbersome user's manual, but directly issue and put question to, and question answering system can be directly in the form of speech or literary by answer
The form that word is shown is reported to user.So, user can save the plenty of time, even if being unfamiliar with to product, can also pass through
Question answering system has the process of a Fast Learning to product.User experience is greatly promoted, the sale of product is also had very
Big help.
Corresponding with above-described embodiment, the embodiment of the invention also provides a kind of computer storage medium, the computers
Include one or more program instructions in storage medium.Wherein, one or more program instructions are used to be based on user hand by one kind
The device of volume building question answering system executes a kind of method based on user's manual building question answering system as described above.
Although above having used general explanation and specific embodiment, the present invention is described in detail, at this
On the basis of invention, it can be made some modifications or improvements, this will be apparent to those skilled in the art.Therefore,
These modifications or improvements without departing from theon the basis of the spirit of the present invention are fallen within the scope of the claimed invention.
Claims (10)
1. a kind of method based on user's manual building question answering system, which is characterized in that the described method includes:
Text conversion is carried out to electronic user manual, obtains text information and pictorial information；
Structure optimization is carried out to the text information and pictorial information, obtains the document after structure optimization；
Language block is extracted from the document；
According to the language block, at least one first kind question and answer template pair is generated；
According at least one described first kind question and answer template pair, question answering system is constructed.
2. being specifically included the method according to claim 1, wherein described extract language block from the document:
According to rule is pre-configured, the text attribute in the document and content of text corresponding with the text attribute are identified；
According to the text attribute and content of text corresponding with the text attribute, language block is constituted, wherein the text attribute
Including one of following or a variety of: the real page number that is marked in the corresponding electronic documentation page number of every page text, electronic documentation,
The theme of affiliated chapters and sections, content subhead, summarizes title and Detailed description of the invention at subtitle.
3. according to the method described in claim 2, it is characterized in that, described at least one first kind question and answer template according to
It is right, after constructing question answering system, the method also includes:
Text attribute and content of text corresponding with the text attribute in the language block are screened according to preset condition, obtains sieve
Select result；
Part text attribute and/or text attribute content in the selection result is selected to be combined, as search entry；
Described search entry is input in presetting search engine page search box, is obtained relevant to described search entry
At least one second class question and answer template pair；
And determine the similarity between described search entry and the answer of each the second class question and answer template centering；
When determining that the similarity is higher than preset threshold, by the second class question and answer template to addition to the question answering system
In.
4. method according to claim 1-3, which is characterized in that described at least one first kind according to is asked
Template pair is answered, after constructing question answering system, the method also includes:
Search for third class question and answer template pair corresponding with presetting keyword in a network in real time；
By the third class question and answer template to addition into the question answering system.
5. a kind of device based on user's manual building question answering system, which is characterized in that described device includes:
Acquiring unit obtains text information and pictorial information for carrying out text conversion to electronic user manual；
Optimize unit, for carrying out structure optimization to the text information and pictorial information, obtains the text after structure optimization
Shelves；
Extraction unit, for extracting language block from the document；
Template generation unit, for generating at least one first kind question and answer template pair according to the language block；
System construction unit, for constructing question answering system according at least one described first kind question and answer template pair.
6. device according to claim 5, which is characterized in that the extraction unit is specifically used for:
According to rule is pre-configured, the text attribute in the document and content of text corresponding with the text attribute are identified；
According to the text attribute and content of text corresponding with the text attribute, language block is constituted, wherein the text attribute
Including one of following or a variety of: the real page number that is marked in the corresponding electronic documentation page number of every page text, electronic documentation,
The theme of affiliated chapters and sections, content subhead, summarizes title and Detailed description of the invention at subtitle.
7. device according to claim 5, which is characterized in that described device further include: screening unit, for according to default
Text attribute and content of text corresponding with the text attribute in language block described in conditional filtering obtain the selection result；
Selecting unit is made for selecting part text attribute in the selection result and/or text attribute content to be combined
For search entry；
Search unit, for described search entry to be input in presetting search engine page search box, obtain with it is described
At least one relevant second class question and answer template pair of search entry；
Processing unit, it is similar between described search entry and the answer of each the second class question and answer template centering for determining
Degree；
When determining that the similarity is higher than preset threshold, by the second class question and answer template to addition to the question answering system
In.
8. device according to claim 7, which is characterized in that described search unit is also used to,
Search for third class question and answer template pair corresponding with presetting keyword in a network in real time；
By the third class question and answer template to addition into the question answering system.
9. a kind of system based on user's manual building question answering system, which is characterized in that the system comprises: processor and storage
Device；
The memory is for storing one or more program instructions；
One or more of program instructions are to execute method according to any of claims 1-4 by the processor.
10. a kind of computer storage medium, which is characterized in that refer in the computer storage medium comprising one or more programs
It enables, one or more of program instructions are used to be executed by a kind of device based on user's manual building question answering system as right is wanted
Seek the described in any item methods of 1-4.
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