CN109636217A - A kind of order dispatch method, apparatus, electronic equipment and storage medium - Google Patents
A kind of order dispatch method, apparatus, electronic equipment and storage medium Download PDFInfo
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Abstract
The present embodiments relate to field of communication technology, disclosing a kind of order dispatch method, apparatus, electronic equipment and storage medium, order dispatch method includes: that the order grade of order to be dispensed is obtained according to order distribution instruction；Determine order to be dispensed with the presence or absence of matched dispatching resource according to order grade；If matched dispatching resource is not present in order to be dispensed, it is single that order to be dispensed is subjected to pressure, until occurring being allocated when matched dispatching resource, to prevent dispatching person from also needing the case where waiting when reaching picking point, the time for saving dispatching improves the efficiency of dispatching.
Description
Technical field
Field of communication technology of the embodiment of the present invention, in particular to a kind of order dispatch method, apparatus, electronic equipment and storage
Medium.
Background technique
At present in network order delivery process, after taking out order generation, businessman needs to be used to for some time to prepare for a meal,
If dispatching person reaches businessman and businessman and do not finish meal, dispatching person needs waiting to eat, can not pick-up immediately.Therefore dispatching person exists
It waits and eating at businessman, will cause the reduction of temporal waste and dispatching efficiency.
Summary of the invention
Embodiment of the present invention is designed to provide a kind of order dispatch method, apparatus, electronic equipment and storage medium,
It is not to carry out worksheet processing immediately, but judge whether to need to wait until a period of time after businessman's order, it is suitable until occurring
Dispatching person carries out worksheet processing again, to avoid waste of time in order delivery process and improve dispatching efficiency.
In order to solve the above technical problems, embodiments of the present invention provide a kind of order dispatch method, comprising: according to ordering
Single distribution instruction obtains the order grade of order to be dispensed；Determine that order to be dispensed is matched with the presence or absence of matched according to order grade
Send resource；If matched dispatching resource is not present in order to be dispensed, it is single that order to be dispensed is subjected to pressure, until there is matched match
It is allocated when sending resource.
Embodiment of the present invention additionally provides a kind of order dispatch device, comprising: module is obtained, for dispensing according to order
Instruction obtains the order grade of order to be dispensed；Determining module, for determining that order to be dispensed whether there is according to order grade
Matched dispatching resource；Divide single module, if matched dispatching resource is not present for order to be dispensed, order to be dispensed is carried out
Pressure is single, until occurring being allocated when matched dispatching resource.
Embodiment of the present invention additionally provides a kind of electronic equipment, including at least one processor；And at least one
The memory of processor communication connection；Wherein, memory is stored with the instruction that can be executed by least one processor, instructs by extremely
A few processor is executed to realize: the order grade of order to be dispensed is obtained according to order distribution instruction；According to order grade
Determine order to be dispensed with the presence or absence of matched dispatching resource；If matched dispatching resource is not present in order to be dispensed, will be wait match
Order is sent to carry out pressure single, until occurring being allocated when matched dispatching resource.
Embodiment of the present invention additionally provides a kind of non-volatile memory medium, for storing computer-readable program, counts
Calculation machine readable program is for executing order dispatch method as above for computer.
In terms of existing technologies, the main distinction and its effect are embodiment of the present invention: embodiment of the present invention
Order dispatch method, apparatus, electronic equipment and storage medium, after receiving order distribution instruction, according to order situation
Judge to distribute order immediately, still wait for a period of time, until there is suitable dispatching resource reallocation order, thus anti-
The case where waiting also is needed when only dispatching resource reaches picking point (businessman or dispensing station), the time of dispatching is saved, improves
The efficiency of dispatching.
In addition, determining order to be dispensed with the presence or absence of matched dispatching resource according to order grade, comprising: according to order etc.
The corresponding relationship of grade and preset order grade and matching degree determines matching corresponding with the order grade of order to be dispensed
Degree；According to order distribution instruction and the matching degree determined, determine order to be dispensed with the presence or absence of matched dispatching resource.It can look for
List is sent to most suitable dispatching person, to reach efficiency maximization.
In addition, order higher grade in the corresponding relationship of order grade and matching degree, corresponding matching degree is lower.It keeps away
The worksheet processing time for exempting from higher ranked order is longer, the risk for causing time-out or cancelling an order.
In addition, determining order to be dispensed with the presence or absence of matched dispatching according to order distribution instruction and the matching degree determined
Resource specifically includes: dispensing resource according to the target that order distribution instruction obtains order to be dispensed；Calculate target dispatching resource with
The matching degree of order to be dispensed；If the matching degree of the target dispatching resource and order to be dispensed that calculate is higher than determining matching degree,
Then there is matched dispatching resource.
In addition, resource is dispensed according to the target that order distribution instruction obtains order to be dispensed, specifically: it is based on several orders
With several dispatching resource construction initial matrixs, several orders include order to be dispensed；According to order distribution instruction and dispatching resource
Characteristic information obtain initial matrix in it is each dispatching resource correspond to order to be dispensed dispatching resource parameters；It is provided according to dispatching
Source parameter and preset correspondence function calculate the score value that each dispatching resource in initial matrix corresponds to order to be dispensed,
In, score value indicates the matching degree of corresponding dispatching resource and order to be dispensed, and correspondence function is to dispense resource parameters as variable；
It chooses score value and is higher than the dispatching resource of preset threshold as target dispatching resource.Use this calculation method that can lead to auto-scoring
Score value is crossed to select dispatching resource, accuracy can be increased, improved efficiency.
In addition, dispatching resource parameters include at least one of the following or multiple: overtime rate, dispatching duration and dispatching resource
The mobile shortest distance.These factors have main influence to order dispatching efficiency, therefore calculated by these factors
Score value can accurately characterize the matching degree of dispatching resource and order.
In addition, order grade is by sequence from low to high, comprising: common grade, emergency priority and grade must be sent；Wherein,
It is zero that the corresponding matching degree of grade, which must be sent,.Order is divided into three kinds of grades according to different states, different situations, root can be coped with
Different schemes is selected according to different situations, while to avoid to send grade order overtime, promoting customer experience.
Detailed description of the invention
Fig. 1 is the flow chart of one of first embodiment order dispatch method according to the present invention；
Fig. 2 is the flow chart of one of second embodiment order dispatch method according to the present invention；
Fig. 3-1 is the flow chart of one of third embodiment order dispatch method according to the present invention；
Fig. 3-2 is the method flow diagram of the acquisition target dispatching resource in third embodiment according to the present invention
Fig. 4 is the structural schematic diagram of one of the 4th embodiment order dispatch device according to the present invention；
Fig. 5 is the structural schematic diagram of one of the 5th embodiment electronic equipment according to the present invention.
Specific embodiment
In order to make the object, technical scheme and advantages of the embodiment of the invention clearer, below in conjunction with attached drawing to the present invention
Each embodiment be explained in detail.However, it will be understood by those skilled in the art that in each embodiment party of the present invention
In formula, in order to make the reader understand this application better, many technical details are proposed.But even if without these technical details
And various changes and modifications based on the following respective embodiments, the application technical solution claimed also may be implemented.
The first embodiment of the present invention is related to a kind of order dispatch methods, as shown in Figure 1, comprising:
Step 101, the order grade of order to be dispensed is obtained according to order distribution instruction；
Step 102, determine order to be dispensed with the presence or absence of matched dispatching resource according to order grade；
Step 103, if matched dispatching resource is not present in order to be dispensed, it is single that order to be dispensed is subjected to pressure, until going out
It is allocated when existing matched dispatching resource.
In present embodiment, dispatching resource can be dispatching website, dispatching person, distribution vehicle etc., by taking dispatching person as an example, step
Rapid 101 order distribution instruction can by businessman or dispatching website input, such as some dining room receive cry eat order after,
By human-computer interaction device input this cry meal order cry meal the time, require delivery time, require be sent to the order informations such as place,
To generate the order distribution instruction for including various order informations；Alternatively, order distribution instruction placed an order by client after system from
It is dynamic to generate, such as some client clicks the page and after placing an order of making a reservation in some dining room, system according to lower single time of client and
Lower radio button is automatically generated including making meal time, the order dispatching for requiring delivery time, requirement to be sent to the order informations such as place refer to
It enables.In addition, the order distribution instruction of present embodiment can also include the food delivery path for lighting prediction from dispensing station, sending of estimating
The information such as duration of eating.
After receiving order distribution instruction, to be dispensed order is obtained according to order information included in order distribution instruction
Single order grade, and matched dispatching resource is determined whether there is according to the order grade of order to be dispensed.Specifically,
It include the corresponding merchant location information of order, dispatching destination locations information, the time of received orders of order, order in order information
It is required that delivery time and client are to information such as the particular/special requirements of order.Further, the different corresponding matching degree of order grade
Standard is different.For example, the corresponding matching degree of the order of common grade is higher, and the corresponding matching degree of the order of emergency priority
It is lower.It is single then to need to carry out current order pressure for matched dispatching resource if it does not exist.It presses temporary after singly referring to reception order
When first do not give Order splitting to dispatching resource, but wait the regular hour, the worksheet processing again when suitable factor occurs.Ability
Field technique personnel can be used as it is contemplated that there are many factors for influencing dispatching efficiency in practical operation and judge whether to need
The single foundation of pressure is carried out to order to be dispensed.
In step 103, when judgement needs to carry out pressing single to order to be dispensed, then order to be dispensed is not temporarily to dispatching
Member is allocated, but continues waiting for a period of time, carries out worksheet processing again when meeting suitable condition.Here suitable condition
Preferably there is suitable dispatching person, such as after waiting for a period of time, dispatching person has all sent the order of load, and just position
Near distribution point, it is believed that belong to suitable dispatching person；Or after waiting for a period of time, just have on dispatching person
Class, and be located near distribution point, it is also assumed that belonging to suitable dispatching person.And the time waited is just being used on preparation and is ordering
List, such as dining room prepare canteen during pressing list, match goods center packaged goods etc. during pressing list.
On the other hand, when judgement does not need to carry out pressing order single or to be dispensed to be unsatisfactory for the single item of pressure to order to be dispensed
When part, dispatching person can be chosen according to the order information for including in order distribution instruction in time, by Order splitting to be dispensed to selected
The dispatching person taken is dispensed.Such as canteen to be dispensed is got in dining room ready in advance, just has dispatching person to pass by dining room, and be sent to ground
Point is also near the current destination of the dispatching person, just single without pressing at this time, and order to be dispensed can be distributed to this at once and matched
The person of sending is dispensed.
The order dispatch method of present embodiment, the not worksheet processing immediately after receiving order distribution instruction, but according to
Order distribution instruction determines the order grade of order to be dispensed, and judges whether there is matched dispatching according to order grade and provide
Source, matched dispatching resource then needs to press list if it does not exist, that is, waits for a period of time until there is suitable dispatching person worksheet processing again,
Order dispatch can be more reasonably carried out according to the different situations of order, when on the one hand having reserved enough for order preparation
Between, it on the other hand avoids dispatching person and reaches the case where picking point waits during order prepares, save distribution time, improve
Dispatching efficiency.
Second embodiment of the invention provides a kind of order dispatch method, as shown in Figure 2, comprising:
Step 201, the order grade of order to be dispensed is obtained according to order distribution instruction；
Step 202, according to the corresponding relationship of order grade and preset order grade and matching degree, it is determining with it is to be dispensed
The corresponding matching degree of order grade of order；
Step 203, according to order distribution instruction and the matching degree determined, determine that order to be dispensed is matched with the presence or absence of matched
Send resource；
Step 204, if matched dispatching resource is not present in order to be dispensed, it is single that order to be dispensed is subjected to pressure, until going out
It is allocated when existing matched dispatching resource.
Order information in order distribution instruction includes the corresponding merchant information of order, order dispatching destination locations letter
Information, the order grades such as breath, order reception time, order requirements delivery time and client's particular/special requirement can be according to the tight of order
Anxious degree is divided, and can also be divided according to the customers of order, or divided according to the profit margin of order.Example
If order is divided into these three order grades of high order, medium order and low order from high to low, high order can be preset
Single pair answers the first matching degree, corresponding second matching degree of medium order, and low order corresponds to third matching degree.
In present embodiment, order grade is divided according to the urgency level of order, such as can preset not
Same duration benchmark corresponds to different order grades, and different order grades corresponds to different matching degrees.It is dispensed when according to order
When instruction obtains the order grade of order to be dispensed, when extracting the order of order in the order distribution instruction of order to be dispensed
Between, the order information related to time such as the requirement delivery time of order, connecing for order is calculated according to the order information extracted
Single time and the time span for requiring delivery time, the time span being calculated and pre-set duration benchmark are compared
Compared with the order grade of order to be dispensed being determined according to comparison result, so that it is determined that the order grade of order to be dispensed is corresponding
Matching degree.
Further, present embodiment can be according to the urgency level of order from low to high by order grade classification are as follows: general
Lead to grade order, emergency priority order and grade order must be sent.Several duration benchmark can be set and carry out top progress to order
It divides, for example, common grade order, i.e. the time of received orders of order and when the time span between delivery time being required to be greater than first
Long benchmark；Emergency priority order the time of received orders of order and requires time span between delivery time to be greater than the second duration
Benchmark and less than the first duration benchmark；It must send grade order, i.e., the time of received orders of order and require the time between delivery time
Length is less than the second duration benchmark and is greater than third duration benchmark.Wherein, third duration benchmark is less than less than the second duration benchmark
First duration benchmark.
If it is 60 minutes that the first duration benchmark, which is arranged, the second duration benchmark is 30 minutes, and the long benchmark of third is 10 minutes, that
,
The time of received orders of one order A in certain dining room is morning 10:00, it is desirable that delivery time is noon 12:00, this two
Time span between person is 120 minutes, is far longer than the first duration benchmark, then order A is carried out according to normal process
It prepares for a meal, it is believed that order A is common grade order；
If the time of received orders of an order B in the dining room is morning 10:45, it is desirable that delivery time is noon 11:30, this
Time span between the two is 45 minutes, is greater than the second duration benchmark 30 minutes and less than the first duration benchmark 60 minutes, should
The urgency level of order B is higher than order A, it is believed that order B is emergency priority order；
If the time of received orders of an order C in the dining room is noon 11:30, it is desirable that delivery time is noon 11:50, this
Time span between the two is 20 minutes, less than the second duration benchmark 30 minutes and is greater than third duration benchmark 10 minutes, that
The order must be immediately assigned to dispatching person and be dispensed, otherwise very likely overtime, at this moment it is considered that order C belong to must
Send grade order.
In practical applications, the higher grade of order, and corresponding matching degree can be lower.Such as the grade of some order a
Higher than the grade of some order b, then matching degree corresponding to order a should be lower than matching degree corresponding to order b.In this way can
When judging, the higher order of In Grade sets more loose judgment criteria, convenient for higher ranked order when shorter
It is interior to be matched to suitable dispatching resource, so that it is overtime or cancellation of order to avoid the higher order of In Grade from causing
Risk.
In addition, the corresponding matching degree of grade order must be sent to can be 0, as long as the Rule of judgment of grade order must be sent to be greater than
0 meets standard, needs single without pressing to grade order must be sent to be dispensed.Substantially to must send grade order be provided with most
Loose matching degree requirement, when grade order must be sent by receiving, only when jockey is not present just to must send grade order into
Row pressure is single, grade order must be sent to be allocated immediately once having jockey.
As described above, order to be dispensed needs to examine if common grade order or emergency priority order by taking dispatching person as an example
Consider whether to carry out pressure to order to be dispensed single, it, can will be to be dispensed if currently precisely the presence of matched dispatching person
Order is distributed directly to matched dispatching person and is dispensed, that is, single without pressure；If there is currently no matched dispatching person,
It is single so just to need to carry out order to be dispensed pressure, that is, waits for a period of time, until there is matched dispatching person and then will be to
Dispatching Order splitting is dispensed to the matched dispatching person.While just capable of guaranteeing that order dispatching is not time out in this way, keep away
The time that dispatching person waits order to prepare is exempted from, dispatching person can dispense more orders in same time span, improve
The efficiency of dispatching.
If order to be dispensed is that must send grade order, then current whether there is can be inquired by dispatching person's database
The dispatching person of line, if inquired, there are dispatching persons, at once match Order splitting to be dispensed to the dispatching person inquired
It send, no matter whether the dispatching person is matched dispatching person.Those skilled in the art can easily expect, if inquiring
It is all online in the presence of the dispatching person more than one, then an optimal dispatching person can be selected wherein according to preset strategy, it will
Order to be dispensed distributes to the optimal dispatching person at once.Preset strategy can be the most short strategy of path optimal strategy, duration
Or evaluation optimal policy.
Third embodiment of the invention provides a kind of order dispatch method, as shown in figure 3-1, comprising:
Step 301, the order grade of order to be dispensed is obtained according to order distribution instruction；
Step 302, according to the corresponding relationship of order grade and preset order grade and matching degree, it is determining with it is to be dispensed
The corresponding matching degree of order grade of order；
Step 303, resource is dispensed according to the target that order distribution instruction obtains order to be dispensed；
Step 304, the matching degree of target dispatching resource and order to be dispensed is calculated；
Step 305, whether the matching degree of the target dispatching resource and order to be dispensed that detect calculating is higher than determining matching
Degree enters step 306, if high if illustrating order to be dispensed, there is no matched dispatching resources not higher than determining matching degree
In determining matching degree, then 307 are entered step.
Step 306, if matched dispatching resource is not present in order to be dispensed, it is single that order to be dispensed is subjected to pressure, until going out
It is allocated when existing matched dispatching resource.
Step 307, it if the matching degree of the target dispatching resource and order to be dispensed that calculate is higher than determining matching degree, deposits
In matched dispatching resource, Order splitting to be dispensed to target is dispensed into resource.
Further, as shown in figure 3-2, matched in step 303 according to the target that order distribution instruction obtains order to be dispensed
Resource is sent, is specifically included:
It step 3031, include to be dispensed order based on several orders and several dispatching resource construction initial matrixs, several orders
It is single；
Step 3032, each dispatching in initial matrix is obtained according to the characteristic information of order distribution instruction and dispatching resource to provide
Source corresponds to the dispatching resource parameters of order to be dispensed；
Step 3033, each dispatching resource in initial matrix is calculated according to dispatching resource parameters and preset correspondence function
Score value corresponding to order to be dispensed, wherein score value indicates the matching degree of corresponding dispatching resource and order to be dispensed, matching degree
Function is to dispense resource parameters as variable；
Step 3034, it chooses score value and is higher than the dispatching resource of preset threshold as target dispatching resource.
In present embodiment, initial matrix is constructed according to order data and dispatching person's data, wherein order data includes
The information of whole orders to be dispensed, dispatching person's data contain whole possessed by the dispatching website for receiving order to be dispensed
Dispatching person to be selected information；Each of initial matrix is obtained according to the characteristic information of order distribution instruction and dispatching resource
Dispatching person corresponds to the dispatching resource parameters of order to be dispensed, and the characteristic information of dispatching resource here may include dispatching resource
The single amount of history maximum back, history time-out rate and it is current carry on the back the information such as single amount, present position, according to order distribution instruction with
It dispenses each dispatching person in initial matrix acquired in the characteristic information of resource and corresponds to the dispatching resource ginseng with dispatching order
Number may include the mobile shortest distance of overtime rate, dispatching duration and dispatching person etc. of dispatching person corresponding to order to be dispensed, such as
The corresponding merchant location information of order is obtained according to order distribution instruction, obtains dispatching person's according to the characteristic information of dispatching resource
Current location, then just can be calculated according to the current location of merchant location information and dispatching person dispatching person from current location to
Up to the mobile shortest distance of trade company.Further, it is calculated according to the dispatching resource parameters of acquisition and preset correspondence function
Each dispatching person corresponds to the score value of order to be dispensed in initial matrix, for example, the preset correspondence function can be with are as follows:
Y=aX1+bX2+cX3；
Wherein, Y indicates that some dispatching person corresponds to the score value of order to be dispensed, and X1, X2 and X3 respectively indicate the dispatching person
Overtime rate, dispatching duration and the mobile shortest distance of dispatching person, a, b, c are respectively the weight for corresponding to each dispatching resource parameters
Value.
The score value that each dispatching resource in initial matrix corresponds to order to be dispensed is calculated according to initial matrix, here
Score value can indicate matching degree of each dispatching person respectively with order to be dispensed, specifically, score value is higher, it was demonstrated that the dispatching person
It is higher with the matching degree of order to be dispensed, on the contrary prove that dispatching person is lower with the matching degree of order to be dispensed, more unsuitable dispatching
Order to be dispensed；It chooses in initial matrix, the highest dispatching person of score value corresponding to order to be dispensed is used as target dispatching person.
Further, score value is being calculated according to initial matrix, can be being calculated using matrix iteration derivation algorithm, with
Just more accurate calculated result is obtained.
It include 12 in dispatching person's data for example, including the information (including order to be dispensed) of 10 orders in order data
The information of a dispatching person calculates order to be dispensed using matrix iterative algorithm then the initial matrix that dimension is 10*12 can be constructed
Score value, calculate the score value of the 1st dispatching person first, when calculating consider the 1st dispatching person for order to be dispensed overtime rate,
The factors such as duration and the mobile shortest distance of dispatching person are averagely dispensed, the score value Score1 of the 1st dispatching person are obtained, according to same
Method recalculates the score value of the 2nd dispatching person, N number of at this until obtaining the score value Score N of n-th dispatching person
Highest score value, such as the score value Score4 score value highest of the 4th dispatching person are selected in score value, it is considered that the 4th dispatching person
Resource is dispensed for target.Thus matched dispatching person is selected by score value come auto-scoring using specific calculation method, increased
The accuracy for having added judgement, further improves the efficiency of dispatching.
Further, score value of the matching degree according to corresponding to the order grade of order to be dispensed to the 4th dispatching person
Score4 is judged, if the score value Score4 of the 4th dispatching person is higher than matching corresponding to the order grade of order to be dispensed
Degree, then the 4th dispatching person is matched dispatching person, and system dispenses Order splitting to the 4th dispatching person single without pressing；If
Matching degree corresponding to order grade of the score value Score4 of 4th dispatching person not higher than order to be dispensed, then there is no matchings
Dispatching person, system pressure, which singly continues waiting for matched dispatching person, to be occurred.
Need to illustrate when, by dispense resource be dispatching person for, at present during dispatching person is dispensed, no matter
Whether dispatching person has backlog, if system judges that the dispatching person for matched dispatching person, can order to be dispensed immediately
It singly distributes to the dispatching person and is dispensed and notified the dispatching person, and order to be dispensed is not in the distribution plan of dispatching person's script
It is interior, at this moment may upset the distribution plan of dispatching person's script, affect dispatching person's script path planning or it is expected that dispatching
Time.
Therefore, in the present embodiment, when there are matched dispatching person, can also further consider actively to press single feelings
Condition, i.e., when matched dispatching person has backlog, system can show that order has distributed or order is carrying out to client
It in dispatching, does not send but and notifies to matched dispatching person immediately, until matched dispatching person all dispenses backlog
It sends and notifies to dispatching person again when completion, i.e., it is single actively to carry out pressure to order to be dispensed for system.It is avoided in this way to dispatching person
Interference, further improve the dispatching quality and efficiency of dispatching person.
In present embodiment, using specific calculation method come auto-scoring, suitable dispatching person is selected by score value,
The accuracy for increasing judgement further improves the efficiency of dispatching.And it provides and actively presses single mode, dispatching person does not know
Order has been dispensed on one's body, and client has been apprised of order and has been distributed, and can avoid upsetting dispatching person in this way send single-unit
It plays, and is able to achieve dispatching efficiency and maximizes.
Four embodiment of the invention additionally provides a kind of order dispatch device, as shown in Figure 4, comprising:
Module 401 is obtained, for obtaining the order grade of order to be dispensed according to order distribution instruction；
Determining module 402, for determining order to be dispensed with the presence or absence of matched dispatching resource according to order grade；
Divide single module 403, if matched dispatching resource is not present for order to be dispensed, order to be dispensed is pressed
It is single, until occurring being allocated when matched dispatching resource.
Order dispatch device in present embodiment is sentenced after receiving order distribution instruction according to order situation
It is disconnected to distribute order immediately, it still waits for a period of time, until there is matched dispatching person's reallocation order, to prevent from dispensing
Member also needs the case where waiting when reaching picking point (businessman or dispensing station), saves the time of dispatching, improves the effect of dispatching
Rate.
In addition, determining module 402 determines order to be dispensed with the presence or absence of matched dispatching resource, packet according to order grade
It includes: according to the corresponding relationship of order grade and preset order grade and matching degree, the determining order etc. with order to be dispensed
The corresponding matching degree of grade；According to order distribution instruction and the matching degree determined, determine that order to be dispensed is matched with the presence or absence of matched
Send resource.Most suitable dispatching person can be found and send list, to reach efficiency maximization.
In addition, order higher grade in the corresponding relationship of order grade and matching degree, corresponding matching degree is lower.It keeps away
The worksheet processing time for exempting from higher ranked order is longer, the risk for causing time-out or cancelling an order.
In addition, determining module 402 determines that order to be dispensed whether there is according to order distribution instruction and the matching degree determined
Matched dispatching resource, specifically includes: dispensing resource according to the target that order distribution instruction obtains order to be dispensed；Calculate target
Dispense the matching degree of resource and order to be dispensed；It is determined if the matching degree of the target dispatching resource and order to be dispensed that calculate is higher than
Matching degree, then there is matched dispatching resource.
In addition, dispensing resource according to the target that order distribution instruction obtains order to be dispensed in determining module 402, specifically
Are as follows: it is based on several orders and several dispatching resource construction initial matrixs, several orders includes order to be dispensed；It is dispensed according to order
Instruction obtains the dispatching resource parameters that each dispatching resource in initial matrix corresponds to order to be dispensed；According to dispatching resource parameters
The score value that each dispatching resource in initial matrix corresponds to order to be dispensed is calculated with preset correspondence function, wherein score value
Indicate the matching degree of corresponding dispatching resource and order to be dispensed, correspondence function is to dispense resource parameters as variable；It chooses and divides
The dispatching resource that value is higher than preset threshold dispenses resource as target.Use this calculation method that can pass through score value with auto-scoring
Dispatching resource is selected, accuracy can be increased, improves efficiency.
In addition, dispatching resource parameters include at least one of the following or multiple: overtime rate, dispatching duration and dispatching resource
The mobile shortest distance.These factors have main influence to order dispatching efficiency, by the calculated score value of these factors
It is lower, then more unsuitable order of the dispatching resource.
In addition, order grade is by sequence from low to high, comprising: common grade, emergency priority and grade must be sent；Wherein,
It is zero that the corresponding matching degree of grade, which must be sent,.Order is divided into three kinds of grades according to different states, different situations, root can be coped with
Different schemes is selected according to different situations, while to avoid to send grade order overtime, promoting customer experience.
Fifth embodiment of the invention provides a kind of electronic equipment, as shown in figure 5, including at least one processor 501；
And the memory 502 with the communication connection of at least one processor 501；Wherein, be stored with can be by least one for memory 502
The instruction that device 501 executes is managed, instruction is executed by least one processor 501 to realize:
The order grade of order to be dispensed is obtained according to order distribution instruction；
Determine order to be dispensed with the presence or absence of matched dispatching resource according to order grade；
If matched dispatching resource is not present in order to be dispensed, it is single that order to be dispensed is subjected to pressure, until occurring matched
It is allocated when dispensing resource.
In addition, processor 501 is also used to realize:
According to the corresponding relationship of order grade and preset order grade and matching degree, determination is ordered with order to be dispensed
The corresponding matching degree of single grade；
According to order distribution instruction and the matching degree determined, determine order to be dispensed with the presence or absence of matched dispatching resource.
In addition, processor 501 is also used to realize:
Resource is dispensed according to the target that order distribution instruction obtains order to be dispensed；Calculate target dispatching resource with it is to be dispensed
The matching degree of order；
If the matching degree of the target dispatching resource and order to be dispensed that calculate is higher than determining matching degree, there are matched
Dispense resource.
In addition, processor 501 is also used to realize:
Based on several orders and several dispatching resource construction initial matrixs, several orders include order to be dispensed；
Each dispatching resource in initial matrix is obtained according to the characteristic information of order distribution instruction and dispatching resource to correspond to
The dispatching resource parameters of order to be dispensed；
According to dispatching resource parameters and preset correspondence function calculate initial matrix in each dispatching resource corresponding to
Dispense the score value of order, wherein score value indicates the matching degree of corresponding dispatching resource and order to be dispensed, and correspondence function is to match
Sending resource parameters is variable；
It chooses score value and is higher than the dispatching resource of preset threshold as target dispatching resource.
Specifically, which includes: one or more processors 501 and memory 502, at one in Fig. 5
For reason device 501.Processor 501, memory 502 can be connected by bus or other modes, to be connected by bus in Fig. 5
It is connected in example.Memory 502 is used as a kind of non-volatile computer readable storage medium storing program for executing, can be used for storing non-volatile software journey
Sequence, non-volatile computer executable program and module.Processor 501 is stored in non-easy in memory 502 by operation
The property lost software program, instruction and module realize above-mentioned order thereby executing the various function application and data processing of equipment
Single dispatching method.
Memory 502 may include storing program area and storage data area, wherein storing program area can store operation system
Application program required for system, at least one function；Storage data area can store the historical data etc. of shipping network transport.This
Outside, memory 502 may include high-speed random access memory, can also include nonvolatile memory, for example, at least one
Disk memory, flush memory device or other non-volatile solid state memory parts.In some embodiments, memory 502 can
Choosing includes the memory remotely located relative to processor 501, these remote memories can be set by being connected to the network to external
It is standby.The example of above-mentioned network includes but is not limited to internet, intranet, local area network, mobile radio communication and combinations thereof.
One or more module is stored in memory 502, when being executed by one or more processor 501, is held
Order dispatch method in the above-mentioned any means embodiment of row.
The said goods can be performed the application embodiment provided by method, have the corresponding functional module of execution method and
Beneficial effect, the not technical detail of detailed description in the present embodiment, reference can be made to method provided by the application embodiment.
Sixth embodiment of the invention is related to a kind of non-volatile memory medium, for storing computer-readable program,
The computer-readable program is used to execute above-mentioned all or part of embodiment of the method for computer.
That is, it will be understood by those skilled in the art that implement the method for the above embodiments be can be with
Relevant hardware is instructed to complete by program, which is stored in a storage medium, including some instructions are to make
It obtains an equipment (can be single-chip microcontroller, chip etc.) or processor (processor) executes side described in each embodiment of the application
The all or part of the steps of method.And storage medium above-mentioned includes: USB flash disk, mobile hard disk, read-only memory (ROM, Read-Only
Memory), random access memory (RAM, Random Access Memory), magnetic or disk etc. are various can store journey
The medium of sequence code.
It will be understood by those skilled in the art that the respective embodiments described above are to realize specific embodiments of the present invention,
And in practical applications, can to it, various changes can be made in the form and details, without departing from the spirit and scope of the present invention.
Embodiment of the present invention provides a kind of order dispatch method of A1., comprising:
The order grade of the order to be dispensed is obtained according to order distribution instruction；
Determine order to be dispensed with the presence or absence of matched dispatching resource according to the order grade；
If matched dispatching resource is not present in the order to be dispensed, it is single that the order to be dispensed is subjected to pressure, until going out
It is allocated when existing matched dispatching resource.
A2. order dispatch method according to a1, according to the order grade determine order to be dispensed with the presence or absence of
The dispatching resource matched, comprising:
According to the corresponding relationship of the order grade and preset order grade and matching degree, it is determining with it is described to be dispensed
The corresponding matching degree of order grade of order；
According to the order distribution instruction and the matching degree determined, determine the order to be dispensed with the presence or absence of matching
Dispatching resource.
A3. the order dispatch method according to A2, in the corresponding relationship of the order grade and matching degree, order etc.
Grade is higher, and corresponding matching degree is lower.
A4. order dispatch method according to a3, it is described according to the order distribution instruction and the matching determined
Degree determines that the order to be dispensed with the presence or absence of matched dispatching resource, specifically includes:
Resource is dispensed according to the target that the order distribution instruction obtains the order to be dispensed,
Calculate the matching degree of target the dispatching resource and the order to be dispensed；
If the matching degree of the target dispatching resource and the order to be dispensed that calculate is higher than described of the determination
With degree, then there is matched dispatching resource.
A5. order dispatch method according to a4, it is described that described to be dispensed order is obtained according to the order distribution instruction
Single target dispenses resource, specifically:
Based on several orders and several dispatching resource construction initial matrixs, several orders include described to be dispensed order
It is single；
Each institute in the initial matrix is obtained according to the characteristic information of the order distribution instruction and the dispatching resource
State the dispatching resource parameters that dispatching resource corresponds to the order to be dispensed；
Each dispatching resource in the initial matrix is calculated according to the dispatching resource parameters and preset correspondence function
Score value corresponding to the order to be dispensed, wherein the score value indicates that the corresponding dispatching resource to be dispensed is ordered with described
Single matching degree, the correspondence function is using the dispatching resource parameters as variable；
It chooses score value and is higher than the dispatching resource of preset threshold as target dispatching resource.
A6. order dispatch method according to a5, the dispatching resource parameters include at least one of the following or more
It is a: overtime rate, dispatching duration and the mobile shortest distance of dispatching resource.
A7. order dispatch method according to a3, the order grade is by sequence from low to high, comprising: common etc.
Grade and must send grade at emergency priority；
It is wherein, described that must to send the corresponding matching degree of grade be zero.
Embodiment of the present invention additionally provides a kind of order dispatch device of B8., comprising:
Module is obtained, for obtaining the order grade of the order to be dispensed according to order distribution instruction；
Determining module, for determining order to be dispensed with the presence or absence of matched dispatching resource according to the order grade；
Point single module, if matched dispatching resource is not present for the order to be dispensed, by the order to be dispensed into
Row pressure is single, until occurring being allocated when matched dispatching resource.
Embodiment of the present invention additionally provides C9. a kind of electronic equipment, including at least one processor；And
The memory being connect at least one described processor communication；
Wherein, the memory is stored with the instruction that can be executed by least one described processor, and described instruction is described
At least one processor is executed to realize:
The order grade of the order to be dispensed is obtained according to order distribution instruction；
Determine order to be dispensed with the presence or absence of matched dispatching resource according to the order grade；
If matched dispatching resource is not present in the order to be dispensed, it is single that the order to be dispensed is subjected to pressure, until going out
It is allocated when existing matched dispatching resource.
C10. the electronic equipment according to C9, the processor, which is executed, determines order to be dispensed according to the order grade
With the presence or absence of matched dispatching resource, specifically:
According to the corresponding relationship of the order grade and preset order grade and matching degree, it is determining with it is described to be dispensed
The corresponding matching degree of order grade of order；
According to the order distribution instruction and the matching degree determined, determine the order to be dispensed with the presence or absence of matching
Dispatching resource.
C11. the electronic equipment according to C10, in the corresponding relationship of the order grade and matching degree, order grade
Higher, corresponding matching degree is lower.
C12. the electronic equipment according to C11, the processor execute described according to the order distribution instruction and true
The fixed matching degree determines that the order to be dispensed with the presence or absence of matched dispatching resource, specifically includes:
Resource is dispensed according to the target that the order distribution instruction obtains the order to be dispensed；
Calculate the matching degree of target the dispatching resource and the order to be dispensed；
If the matching degree of the target dispatching resource and the order to be dispensed that calculate is higher than described of the determination
With degree, then there is matched dispatching resource.
C13. the electronic equipment according to C12, the processor execute described according to order distribution instruction acquisition
The target of the order to be dispensed dispenses resource, specifically:
Based on several orders and several dispatching resource construction initial matrixs, several orders include described to be dispensed order
It is single；
Corresponded to according to each dispatching resource in the order distribution instruction acquisition initial matrix described wait match
Send the dispatching resource parameters of order；
Each dispatching resource in the initial matrix is calculated according to the dispatching resource parameters and preset correspondence function
Score value corresponding to the order to be dispensed, wherein the score value indicates that the corresponding dispatching resource to be dispensed is ordered with described
Single matching degree, the correspondence function is using the dispatching resource parameters as variable；
It chooses score value and is higher than the dispatching resource of preset threshold as target dispatching resource.
C14. the electronic equipment according to C13, the dispatching resource parameters include at least one of the following or multiple:
Overtime rate, dispatching duration and the mobile shortest distance of dispatching resource.
C15. the electronic equipment according to C11, the order grade is by sequence from low to high, comprising: common grade,
Emergency priority and grade must be sent；
It is wherein, described that must to send the corresponding matching degree of grade be zero.
Embodiment of the present invention additionally provides a kind of non-volatile memory medium of D16., for storing computer-readable journey
Sequence, the computer-readable program are used to execute the order dispatch method as described in any one of A1 to A7 for computer.
Claims (10)
1. a kind of order dispatch method characterized by comprising
The order grade of the order to be dispensed is obtained according to order distribution instruction；
Determine order to be dispensed with the presence or absence of matched dispatching resource according to the order grade；
If matched dispatching resource is not present in the order to be dispensed, the order to be dispensed is subjected to pressure list, until appearance
It is allocated when the dispatching resource matched.
2. order dispatch method according to claim 1, which is characterized in that determine to be dispensed order according to the order grade
It is single to whether there is matched dispatching resource, comprising:
According to the corresponding relationship of the order grade and preset order grade and matching degree, the determining and order to be dispensed
The corresponding matching degree of order grade；
According to the order distribution instruction and the matching degree determined, determine that the order to be dispensed is matched with the presence or absence of matched
Send resource.
3. order dispatch method according to claim 2, which is characterized in that corresponding with matching degree in the order grade
In relationship, order higher grade, and corresponding matching degree is lower.
4. order dispatch method according to claim 3, which is characterized in that described according to the order distribution instruction and true
The fixed matching degree determines that the order to be dispensed with the presence or absence of matched dispatching resource, specifically includes:
Resource is dispensed according to the target that the order distribution instruction obtains the order to be dispensed,
Calculate the matching degree of target the dispatching resource and the order to be dispensed；
If the matching degree of the target dispatching resource and the order to be dispensed that calculate is higher than the matching degree of the determination,
Then there is matched dispatching resource.
5. order dispatch method according to claim 4, which is characterized in that described to be obtained according to the order distribution instruction
The target of the order to be dispensed dispenses resource, specifically:
Based on several orders and several dispatching resource construction initial matrixs, several orders include the order to be dispensed；
Each described in the initial matrix match is obtained according to the characteristic information of the order distribution instruction and the dispatching resource
The dispatching resource parameters for sending resource to correspond to the order to be dispensed；
It is corresponding that each dispatching resource in the initial matrix is calculated according to the dispatching resource parameters and preset correspondence function
In the score value of the order to be dispensed, wherein the score value indicates the corresponding dispatching resource and the order to be dispensed
Matching degree, the correspondence function is using the dispatching resource parameters as variable；
It chooses score value and is higher than the dispatching resource of preset threshold as target dispatching resource.
6. order dispatch method according to claim 5, which is characterized in that the dispatching resource parameters include at least following
One or more of: overtime rate, dispatching duration and the mobile shortest distance of dispatching resource.
7. order dispatch method according to claim 3, which is characterized in that the order grade is suitable by from low to high
Sequence, comprising: common grade, emergency priority and grade must be sent；
It is wherein, described that must to send the corresponding matching degree of grade be zero.
8. a kind of order dispatch device characterized by comprising
Module is obtained, for obtaining the order grade of the order to be dispensed according to order distribution instruction；
Determining module, for determining order to be dispensed with the presence or absence of matched dispatching resource according to the order grade；
Divide single module, if matched dispatching resource is not present for the order to be dispensed, the order to be dispensed is pressed
It is single, until occurring being allocated when matched dispatching resource.
9. a kind of electronic equipment, including at least one processor；And
The memory being connect at least one described processor communication；
Wherein, the memory be stored with can by least one described processor execute instruction, described instruction by it is described at least
One processor is executed to realize:
The order grade of the order to be dispensed is obtained according to order distribution instruction；
Determine order to be dispensed with the presence or absence of matched dispatching resource according to the order grade；
If matched dispatching resource is not present in the order to be dispensed, the order to be dispensed is subjected to pressure list, until appearance
It is allocated when the dispatching resource matched.
10. a kind of non-volatile memory medium, for storing computer-readable program, the computer-readable program is by for based on
Calculation machine executes the order dispatch method as described in any one of claims 1 to 7.
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Application publication date: 20190416 |
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