CN109508521B - Block chain-based household appliance maintenance personnel verification method - Google Patents

Block chain-based household appliance maintenance personnel verification method Download PDF

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Publication number
CN109508521B
CN109508521B CN201811342302.1A CN201811342302A CN109508521B CN 109508521 B CN109508521 B CN 109508521B CN 201811342302 A CN201811342302 A CN 201811342302A CN 109508521 B CN109508521 B CN 109508521B
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household appliance
appliance maintenance
block chain
information
maintenance personnel
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CN109508521A (en
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任飞
周林
李海彬
曾铭竹
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Sichuan Changhong Electric Co Ltd
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Sichuan Changhong Electric Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/30Authentication, i.e. establishing the identity or authorisation of security principals
    • G06F21/31User authentication
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F21/00Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
    • G06F21/60Protecting data
    • G06F21/64Protecting data integrity, e.g. using checksums, certificates or signatures

Abstract

The invention discloses a household appliance maintenance personnel verification method based on a block chain, which is characterized in that based on the concept and design of the block chain and a system framework, the characteristics of decentralization, transparency, openness, autonomy, information non-falsification, anonymity and intelligent contract of the block chain are applied to the application scene of a special household appliance maintenance personnel verification system, and the method is an innovation of the after-sale service of the existing household appliances. The existing scattered and/or more-level one-point centralized/distributed household appliance maintenance personnel identification is evolved to be 100% trustable information which can not be tampered, the members in the organization receive the notification, a completely transparent decentralized self-organization household appliance personnel verification system is opened, and at least the confirmed characteristic of 6 member nodes is passed through one transaction in a block chain. Therefore, the unfamiliar trust foundation is achieved, the centralization is achieved, the tracking is achieved, and the device cannot be tampered, so that a consumer can distinguish the authenticity of household appliance maintenance personnel when encountering household appliance maintenance, and reliable, stable and reasonable after-sales service is provided.

Description

Block chain-based household appliance maintenance personnel verification method
Technical Field
The invention relates to the technical field of household appliance maintenance, in particular to a block chain-based household appliance maintenance personnel verification method.
Background
In a real household appliance maintenance point, a client/customer determines the identity of a household appliance maintainer only by means of advertisements or shop positions without verifying the identity of the real household appliance maintainer, so that huge potential safety hazards exist in reality.
With the entrance of household appliances into thousands of households, after-sale household appliances are developed on line in a large area, and the after-sale requirements of consumers and after-sale maintenance personnel of the traditional household appliances cannot be met.
Disclosure of Invention
In order to solve the problems, the invention provides a block chain-based household appliance maintenance personnel verification method, which is suitable for all scenes needing to establish household appliance maintenance, including but not limited to radio, loud-speaker, sound, washing machine, sound equipment, color TV, refrigerator, air-conditioning refrigeration, small living household appliances such as solar water heater, induction cooker, CD, VCD, DVD, power amplifier, electric fan, intelligent electrical appliance and the like, even mobile phone maintenance, computer maintenance and the like, which relate to electrical appliance maintenance and need to verify the scenes of after-sale service personnel. The method of the invention includes, but not limited to, adding maintenance personnel, managing maintenance personnel, resetting maintenance personnel, having management functions for organizations, maintenance personnel, consumers and managers, signing maintenance contracts, proving the identity of maintenance personnel, verifying the authenticity of contracts, confirming the effectiveness of contracts, recording logs of all functional modules in the system, providing log inquiry and audit functions, and the like.
The invention realizes the purpose through the following technical scheme:
a household appliance maintenance personnel verification method based on a block chain comprises the following steps:
a1, obtaining all relevant information of household electrical appliance maintenance personnel in the area from a national public BAAS block chain household electrical appliance maintenance personnel verification system by the block chain household electrical appliance maintenance alliance chain, and updating the block chain household electrical appliance maintenance alliance chain in the area;
a2, receiving the query request information of the household electrical appliance maintenance personnel by a block chain household electrical appliance maintenance union chain;
a3, verifying validity of the query request information of the household appliance maintenance personnel by a block chain household appliance maintenance union chain;
a4, obtaining a block chain of the historical identity of the queried household appliance maintenance personnel and/or generating a relevant identity query response message by the block chain household appliance maintenance alliance chain;
and step A5, the block chain home appliance maintenance alliance chain sends the home appliance maintenance personnel inquiry response information to the inquirer.
And step A6, the block chain household appliance maintenance alliance chain pushes the information inquired on the alliance chain and updates the information to the national public BAAS block chain household appliance maintenance personnel verification system.
As a further optimization, the specific content of step a1 is: and the block chain household appliance maintenance alliance chain acquires all related information of household appliance maintenance personnel in the area from the nationwide public BAAS block chain household appliance maintenance personnel verification system, and updates the block chain household appliance maintenance alliance chain in the area.
As a further optimization, the specific content of step a2 is: and the block chain household appliance maintenance union chain receives the inquiry request information of the household appliance maintenance personnel.
As a further optimization, when the home appliance maintenance query request information verified in the step A3 is valid, and the query type included in the home appliance maintenance query request is the first query type, the step a4 includes the following steps:
step a41 b: the intelligent contract module acquires a household appliance maintenance history block chain of an inquired person corresponding to the inquired person identity identification information in the household appliance maintenance block chain network; searching a household appliance maintenance history blockchain of the inquired person in the household appliance maintenance blockchain network according to the identity identification information of the inquired person contained in the household appliance maintenance inquiry request of the inquirer;
step a42 b: the intelligent contract module searches whether the household appliance maintenance history block chain of the inquired person contains a household appliance maintenance block matched with the household appliance maintenance information contained in the inquired person information in the household appliance maintenance inquiry request;
step a43 b: the intelligent contract module sends household appliance maintenance query response information corresponding to the household appliance maintenance query request;
the household appliance maintenance inquiry response information at least comprises an inquired person name, an inquired person identity card number, an affiliated mechanism identity, the household appliance maintenance personnel information to be verified, a mark that the household appliance maintenance personnel information to be verified is true or false, and a signature of the household appliance maintenance personnel inquiry response information;
when the home appliance service provider query request message verified in step a3 is invalid, the invalid home appliance service provider query request message is directly returned.
As a further optimization, the specific content of step a5 is: and the block chain household appliance maintenance union chain sends household appliance maintenance personnel inquiry response information to the inquirer.
As a further optimization, the specific content of step a6 is: and the block chain household appliance maintenance alliance chain pushes the information inquired on the alliance chain and updates the information to a nationwide public BAAS block chain household appliance maintenance personnel verification system.
The invention has the beneficial effects that:
based on the concept and design of the block chain and a system framework, the block chain decentralization, transparency, openness, autonomy, information non-falsification, anonymity and the characteristics of an intelligent contract are applied to a special household appliance maintenance personnel verification system application scene, and the block chain decentralization, transparency, openness, autonomy, information non-falsification, anonymity and intelligent contract characteristics are an innovation of the existing after-sale service of the household appliance. The existing scattered and/or more-advanced centralized/distributed household appliance maintenance personnel are identified and evolved to be 100% of trusted information which can not be tampered, and the members in the organization receive the notification, so that the completely transparent decentralized self-organization household appliance personnel verification system is opened. Through the characteristic that one transaction of the block chain at least passes through the confirmation of 6 member nodes, the unfamiliar trust foundation, decentralization, traceability and non-falsification are achieved, a consumer can distinguish the authenticity of a household appliance maintenance worker when encountering household appliance maintenance, and reliable, stable and reasonable after-sales service is provided.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the following briefly introduces the embodiments or the drawings needed to be practical in the prior art description, and obviously, the drawings in the following description are only some embodiments of the embodiments, and for those skilled in the art, other drawings can be obtained according to these drawings without creative efforts.
Fig. 1 is a structural diagram of a verification system of a block chain-based home appliance service person verification method according to the present invention.
Fig. 2 is a schematic diagram illustrating a detailed working principle of a block chain-based home appliance serviceman verification method according to the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more apparent, the technical solutions of the present invention will be described in detail below. It is to be understood that the described embodiments are merely exemplary of the invention, and not restrictive of the full scope of the invention. All other embodiments, which can be derived by a person skilled in the art from the examples given herein without any inventive step, are within the scope of the present invention.
As shown in fig. 1-2, a block chain-based home appliance serviceman verification method according to the present invention includes:
a1, obtaining all relevant information of household electrical appliance maintenance personnel in the area from a national public BAAS block chain household electrical appliance maintenance personnel verification system by the block chain household electrical appliance maintenance alliance chain, and updating the block chain household electrical appliance maintenance alliance chain in the area;
a2, receiving the query request information of the household electrical appliance maintenance personnel by a block chain household electrical appliance maintenance union chain;
a3, verifying validity of the query request information of the household appliance maintenance personnel by a block chain household appliance maintenance union chain;
a4, obtaining a block chain of the historical identity of the queried household appliance maintenance personnel and/or generating a relevant identity query response message by the block chain household appliance maintenance alliance chain;
and step A5, the block chain home appliance maintenance alliance chain sends the home appliance maintenance personnel inquiry response information to the inquirer.
And step A6, the block chain household appliance maintenance alliance chain pushes the information inquired on the alliance chain and updates the information to the national public BAAS block chain household appliance maintenance personnel verification system.
In any specific embodiment, the specific content of step a1 is: and the block chain household appliance maintenance alliance chain acquires all related information of household appliance maintenance personnel in the area from the nationwide public BAAS block chain household appliance maintenance personnel verification system, and updates the block chain household appliance maintenance alliance chain in the area.
The block chain household appliance maintenance alliance chain has regional property and forms an alliance chain, for example, a city level is one component unit, such as a metropolis, a sheyang city, a Guangzhou city, a Shenzhen city, a Shanghai city and the like, all relevant information of household appliance maintenance personnel in the region is obtained from a nationwide public BAAS block chain household appliance maintenance personnel verification system, and the block chain household appliance maintenance alliance chain in the region is updated, so that the information in each time is guaranteed to be real, effective and reliable.
In any specific embodiment, the specific content of step a2 is: and the block chain household appliance maintenance union chain receives the inquiry request information of the household appliance maintenance personnel.
The block chain home appliance maintenance alliance chain management system is a system for managing home appliance maintenance personnel related information of home appliance maintenance after-sale stakeholders by using a block chain technology, and the home appliance maintenance personnel query request information at least comprises querier identity information, querier certificate information, a query type and querier information.
The inquirer identity identification information is information which can only represent the inquirer identity in the block chain household appliance maintenance alliance chain management system, and when the inquirer is a natural person, the inquirer identity identification information can be an identity card number or a unique identity code which is distributed by the block chain household appliance maintenance alliance chain management system to household appliance after-sale stakeholders; when the inquirer is an organization, the inquirer identity identification information can be information which can uniquely identify the inquirer identity, such as an enterprise organization code, an enterprise and industry registration number, an enterprise tax number and the like. The household appliance after-sale stakeholders refer to persons or organizations participating in production and sale of household appliance equipment, such as distributors, manufacturers, after-sale servicers, users and the like.
The inquirer certificate information is certificate certification information of a household appliance maintenance personnel query request provided by an inquirer and is used for verifying whether the inquirer has the permission of the block chain household appliance maintenance query request, and the certificate certification information can be verification code information and/or qualification information of the inquirer, which are obtained by the inquirer from a block chain household appliance maintenance block chain management system in advance.
The query type comprises a first query type, and the first query type is used for querying the authenticity of the household appliance maintenance personnel information provided by the queried person.
The inquirer information comprises inquirer identity identification information and/or household appliance maintenance personnel information to be verified, the inquirer identity identification information is information which can uniquely represent the inquirer identity in the block chain household appliance maintenance alliance chain management system, and when the inquirer is a natural person, the inquirer identity identification information can be an identity card number or a unique identity code which is distributed by the block chain household appliance maintenance alliance chain management system for a household appliance after-sale stakeholder; when the inquired person is an organization, the identity information of the inquired person may be an enterprise organization code or an enterprise business registration number or an enterprise tax number, etc. which can uniquely identify the identity of the inquirer. The household appliance maintenance information to be verified comprises one or more necessary information of the verifier, wherein the necessary information can be the name of the inquired person, the identity number of the inquired person, the photo of the inquired person, the job number of the inquired person and the like. In the embodiment where the query type is the first query type, the inquirer information mainly includes identification information of the inquirer and home appliance maintenance information to be verified.
The certificate information of the inquirer is the verification code information which is obtained by the inquirer from the block chain household appliance maintenance alliance chain management system in advance, and if the verification code information provided by the inquirer is matched with the verification code information stored by the block chain household appliance maintenance alliance chain management system, the certificate information of the inquirer is considered to be valid.
And matching the inquiry authority with the inquiry authority corresponding to the certificate information contained in the inquiry request of the household appliance maintenance personnel, and if the matching is successful, considering that the inquirer has the inquiry authority corresponding to the inquiry type. The inquiry authority is configured by a block chain household appliance maintenance alliance chain management system, and the inquiry authority comprises a first inquiry authority.
In any embodiment, when the information of the appliance maintenance query request verified in the step A3 is valid and the query type included in the appliance maintenance query request is the first query type, the step a4 includes the following steps:
step a41 b: the intelligent contract module acquires a household appliance maintenance history block chain of an inquired person corresponding to the inquired person identity identification information in the household appliance maintenance block chain network; searching a household appliance maintenance history blockchain of the inquired person in the household appliance maintenance blockchain network according to the identity identification information of the inquired person contained in the household appliance maintenance inquiry request of the inquirer; the corresponding relation between the identity information of the inquired person and the household appliance maintenance history block chain of the inquired person is stored in the household appliance maintenance block chain management system, and the identity information of the inquired person is contained in the household appliance maintenance block of the household appliance maintenance history block chain of the inquired person and also contained in household appliance maintenance issuing affairs of the household appliance maintenance block chains of other interest-related persons.
Step a42 b: the intelligent contract module searches whether the household appliance maintenance history block chain of the inquired person contains a household appliance maintenance block matched with the household appliance maintenance information contained in the inquired person information in the household appliance maintenance inquiry request;
the first searching unit searches each household appliance maintenance block possibly traversing the household appliance maintenance history block chain of the inquired person and the household appliance maintenance issuing affairs thereof. A comparison unit in the first search unit verifies whether the household appliance maintenance information in the household appliance maintenance query request is matched with the user identification contained in the household appliance maintenance block matched with the household appliance maintenance information; verifying whether the household appliance maintenance information in the household appliance maintenance query request is matched with the user name contained in the household appliance maintenance block matched with the household appliance maintenance information; verifying whether the household appliance maintenance information in the household appliance maintenance query request is matched with the corresponding identity contained in the household appliance maintenance block matched with the household appliance maintenance information; verifying whether the household appliance maintenance personnel information in the household appliance maintenance query request is matched with the household appliance maintenance qualification contained in the household appliance maintenance block matched with the household appliance maintenance personnel information; verifying whether the household appliance maintenance information in the household appliance maintenance query request is matched with the household appliance maintenance certificate number contained in the household appliance maintenance block matched with the household appliance maintenance information; and verifying whether the household appliance maintenance information in the household appliance maintenance inquiry request is matched with the effective date contained in the household appliance maintenance block matched with the household appliance maintenance information. If the comparison unit verifies that all the check items are matched, the household appliance maintenance block contained in the household appliance maintenance history block chain of the inquired person and the household appliance maintenance information contained in the information of the inquired person contained in the household appliance maintenance inquiry request are considered to be matched household appliance maintenance blocks. And if the household appliance maintenance history block chain of the inquired person does not contain a block matched with the household appliance maintenance information contained in the inquired person information contained in the household appliance maintenance inquiry request, the household appliance maintenance person information to be verified is considered as forged household appliance maintenance person information.
Step a43 b: the intelligent contract module sends household appliance maintenance query response information corresponding to the household appliance maintenance query request;
the household appliance maintenance inquiry response information at least comprises an inquired person name, an inquired person identity card number, an affiliated mechanism identity, the household appliance maintenance personnel information to be verified, a mark that the household appliance maintenance personnel information to be verified is true or false, and a signature of the household appliance maintenance personnel inquiry response information; the home appliance maintenance personnel information to be verified is in the form of binary factors such as "1" and "0", "true" and "false", "valid" and "invalid", and the like, which are true or false.
When the home appliance service provider query request message verified in step a3 is invalid, the invalid home appliance service provider query request message is directly returned.
The query response information of the household appliance maintenance personnel at least comprises the following information: the household appliance maintenance personnel inquire request information, inquired person identification, error prompt codes and signature of household appliance maintenance personnel inquiry response information. The error prompt code may be expressed as: the inquired person does not exist, the inquiry authority is not enough, and the prompt code is unknown.
The signature for the household appliance maintenance personnel to inquire the response information is a means for protecting the authority of the household appliance maintenance personnel to inquire the response information. The signature algorithm includes RSA signature algorithm and the like, and is based on a common consensus mechanism of DPOS.
In any specific embodiment, the specific content of step a5 is: and the block chain household appliance maintenance union chain sends household appliance maintenance personnel inquiry response information to the inquirer.
The home appliance maintenance inquiry response information includes: one or more home appliance service person information of the inquired person, and a signature of the home appliance service person inquiry response information. The household appliance maintenance inquiry response information at least comprises an inquired person name, an inquired person identity card number, an affiliated mechanism identity, household appliance maintenance personnel information to be verified, a mark that the household appliance maintenance personnel information to be verified is true or false, and a signature of the household appliance maintenance personnel inquiry response information. The home appliance maintenance personnel information to be verified is in the form of binary factors such as "1" and "0", "true" and "false", "valid" and "invalid", and the like, which are true or false.
The household appliance maintenance personnel inquire request information, inquired person identification, error prompt codes and signature of household appliance maintenance personnel inquiry response information. The error prompt code may be expressed as: prompt code for absence of inquired person, insufficient inquiry authority, unknown error and the like
If the household electrical appliance maintenance personnel query request is verified to be invalid, the household electrical appliance maintenance personnel query response information at least comprises the following information: the household appliance maintenance personnel inquire request information, inquired person identification, error prompt codes and signature of household appliance maintenance personnel inquiry response information. The error prompt code may be expressed as: the inquired person does not exist, the inquiry authority is not enough, and the prompt code is unknown.
In any specific embodiment, the specific content of step a6 is: and the block chain household appliance maintenance alliance chain pushes the information inquired on the alliance chain and updates the information to a nationwide public BAAS block chain household appliance maintenance personnel verification system.
This is done from the city level to the unit blockchain home appliance service alliance chain and is updated to the national public BAAS blockchain home appliance service personnel verification system. Therefore, the information of each time is guaranteed to be real, effective and reliable.
Therefore, the final household appliance maintenance block chain solves the difficult problems of decentralized query and unified server storage by constructing a block chain household appliance maintenance query system taking the regional alliance chain and the BAAS public block chain as the core. The blockchain home appliance maintenance personnel verification system creates a forward-loop query system with the help of blockchains, so that the blockchain home appliance maintenance personnel can grow naturally and develop a great credibility without strong centralized organization or organization promotion. This can be used to ensure that all home appliance maintenance personnel are affiliated with the same organization in a cyclic manner.
The above description is only for the specific embodiments of the present invention, but the scope of the present invention is not limited thereto, and any person skilled in the art can easily conceive of the changes or substitutions within the technical scope of the present invention, and all the changes or substitutions should be covered within the scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the appended claims. It should be noted that the various technical features described in the above embodiments can be combined in any suitable manner without contradiction, and the invention is not described in any way for the possible combinations in order to avoid unnecessary repetition. In addition, any combination of the various embodiments of the present invention is also possible, and the same should be considered as the disclosure of the present invention as long as it does not depart from the spirit of the present invention.

Claims (1)

1. A household appliance maintenance personnel verification method based on a block chain is characterized by comprising the following steps:
a1, obtaining all relevant information of household electrical appliance maintenance personnel in an area from a national public BAAS block chain household electrical appliance maintenance personnel verification system by a block chain household electrical appliance maintenance alliance chain, and updating the block chain household electrical appliance maintenance alliance chain of the area; the specific content of the step A1 is as follows: the block chain household appliance maintenance alliance chain acquires all related information of household appliance maintenance personnel in the area from a nationwide public BAAS block chain household appliance maintenance personnel verification system, and updates the block chain household appliance maintenance alliance chain in the area;
a2, receiving the query request information of the household electrical appliance maintenance personnel by a block chain household electrical appliance maintenance union chain; the specific content of the step A2 is as follows: the block chain household appliance maintenance union chain receives the inquiry request information of household appliance maintenance personnel;
a3, verifying validity of the query request information of the household appliance maintenance personnel by a block chain household appliance maintenance union chain;
a4, obtaining a block chain of the historical identity of the queried household appliance maintenance personnel and/or generating a relevant identity query response message by the block chain household appliance maintenance alliance chain; when the home appliance maintenance query request information verified in the step A3 is valid and the query type included in the home appliance maintenance query request is the first query type, the step a4 includes the steps of:
step a41 b: the intelligent contract module acquires a household appliance maintenance history block chain of an inquired person corresponding to the inquired person identity identification information in the household appliance maintenance block chain network; searching a household appliance maintenance history blockchain of the inquired person in the household appliance maintenance blockchain network according to the identity identification information of the inquired person contained in the household appliance maintenance inquiry request of the inquirer;
step a42 b: the intelligent contract module searches whether the household appliance maintenance history block chain of the inquired person contains a household appliance maintenance block matched with the household appliance maintenance information contained in the inquired person information in the household appliance maintenance inquiry request;
step a43 b: the intelligent contract module sends household appliance maintenance query response information corresponding to the household appliance maintenance query request;
the household appliance maintenance inquiry response information at least comprises an inquired person name, an inquired person identity card number, an affiliated mechanism identity, household appliance maintenance personnel information to be verified, a mark that the household appliance maintenance personnel information to be verified is true or false, and a signature of the household appliance maintenance personnel inquiry response information;
when the household appliance maintenance inquiry request information verified in the step a3 is invalid, directly returning invalid household appliance maintenance personnel inquiry request information;
a5, sending a household appliance maintenance personnel query response message to a querier by a block chain household appliance maintenance union chain; the specific content of the step A5 is as follows: the block chain household appliance maintenance union chain sends household appliance maintenance personnel inquiry response information to an inquirer;
step A6, the block chain household appliance maintenance alliance chain pushes the information inquired on the alliance chain and updates the information to the national public BAAS block chain household appliance maintenance personnel verification system; the specific content of the step A6 is as follows: and the block chain household appliance maintenance alliance chain pushes the information inquired on the alliance chain and updates the information to a nationwide public BAAS block chain household appliance maintenance personnel verification system.
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