CN109508012B

CN109508012B - Intelligent express box and express delivery method thereof

Info

Publication number: CN109508012B
Application number: CN201811553421.1A
Authority: CN
Inventors: 马海燕
Original assignee: Shenzhen Hive Box Technology Co Ltd
Current assignee: Hive Box Network Technology Ltd
Priority date: 2018-12-18
Filing date: 2018-12-18
Publication date: 2022-01-07
Anticipated expiration: 2038-12-18
Also published as: CN109508012A

Abstract

The embodiment of the invention discloses an intelligent express box and an express delivery method thereof. This intelligence express mail case includes: the system comprises a positioning communication device, a controller, a mobile device and a map memory storage device, wherein the positioning communication device is used for acquiring self position information in real time after receiving an automatic movement instruction carrying identification information, and the controller is used for acquiring stored target route information according to the identification information and generating a movement control instruction according to the self position information and the target route information; the mobile device is used for driving the intelligent express box to move to a target place corresponding to the target line information according to the mobile control instruction; the map memory storage device is used for storing route information carrying identification information, wherein the route information is determined according to a traveling route when the intelligent express box moves along with each target terminal until a movement termination condition is met. In the technical scheme, the user can finish receiving without going out, and potential safety hazards possibly caused by delivery of couriers to the home are avoided.

Description

Intelligent express box and express delivery method thereof

Technical Field

The embodiment of the invention relates to a logistics technology, in particular to an intelligent express box and a delivery method thereof.

Background

With the continuous development of logistics technology, the production and the living of people are greatly facilitated. In order to enable a courier to deliver corresponding express items in time when a user is inconvenient to take the express items, the user can take the express items when the express items are available, and express boxes with fixed positions are installed in a plurality of districts and units.

Among the prior art, the express delivery case divide into big, well, three kinds of relatively fixed size's separating the mouth, and the cabinet-type air conditioner includes main cabinet and vice cabinet, and these express delivery cases are in case put in, and the position will be fixed. Because current express delivery case position is relatively fixed, and does not support the express delivery person to put in great heavier express delivery, even open great separating from the mouth and support to put in, also can be because the express delivery is heavier for the user has very big difficulty from carrying the transport, has reduced user experience. Meanwhile, a courier can distribute the couriers to the door, and certain potential safety hazards can exist.

Disclosure of Invention

The embodiment of the invention provides an intelligent express box and an express delivery method thereof, which are used for realizing automatic delivery and door-to-door, bringing convenience to users to extract express and improving user experience.

In a first aspect, an embodiment of the present invention provides an intelligent express box, including: a positioning communication device, a controller, a mobile device and a map memory storage device, wherein,

the positioning communication device is arranged on a box body of the intelligent express box and is used for acquiring first position information of the intelligent express box in real time after receiving an automatic moving instruction carrying identification information, wherein the automatic moving instruction comprises an automatic dispatching moving instruction, an automatic picking moving instruction and an automatic returning moving instruction;

the controller is connected with the positioning communication device and used for acquiring target route information stored in the map memory storage device according to identification information carried in the automatic movement instruction and generating a movement control instruction according to the first position information and the target route information;

the mobile device is arranged at the bottom of the box body, is connected with the controller and is used for driving the intelligent express box to move to a target place corresponding to the target line information according to the mobile control instruction;

the map memory storage device is connected with the controller and used for storing at least one piece of route information carrying identification information, wherein the route information is determined according to a traveling route when the intelligent express box moves along with each target terminal until a movement termination condition is met.

In a second aspect, an embodiment of the present invention further provides a method for dispatching an intelligent express box, which is applied to an intelligent express box provided in any embodiment of the present invention, and the method includes:

after receiving an automatic moving instruction carrying identification information, acquiring first position information of the intelligent express box in real time, wherein the automatic moving instruction comprises an automatic dispatching moving instruction, an automatic pickup moving instruction and an automatic return moving instruction;

acquiring target route information stored in a map memory storage device according to identification information carried in the automatic movement instruction, and generating a movement control instruction according to the first position information and the target route information;

and driving the intelligent express box to move to a target place corresponding to the target line information according to the movement control instruction.

The embodiment of the invention arranges a positioning communication device, a controller, a mobile device and a map memory storage device on an intelligent express box, wherein the positioning communication device is arranged on a box body of the intelligent express box and is used for acquiring first position information of the intelligent express box in real time after receiving an automatic movement instruction carrying identification information, the controller is connected with the positioning communication device and is used for acquiring target route information stored in the map memory storage device according to the identification information carried in the automatic movement instruction and generating a movement control instruction according to the first position information and the target route information, the mobile device is arranged at the bottom of the box body and is connected with the controller and is used for driving the intelligent express box to move to a target place corresponding to the target route information according to the movement control instruction, and further, when a user takes a mail, the automatic distribution door-up of the intelligent express box can be realized, delivery completion is automatically returned. In the technical scheme, a user is not required to carry and transport express items in the fixedly arranged express cabinet, the express items can be taken without leaving home, user experience is improved, and meanwhile potential safety hazards caused by delivery of express delivery personnel to the home are avoided.

Drawings

Fig. 1a is a schematic structural diagram of an intelligent express box according to a first embodiment of the present invention;

FIG. 1b is a schematic structural diagram of an intelligent express box suitable for use in an embodiment of the present invention;

fig. 1c is a schematic diagram illustrating a connection relationship between a positioning communication device and a controller according to an embodiment of the present invention;

fig. 2a is a schematic flow chart of a dispatch method for an intelligent express box according to a second embodiment of the present invention;

fig. 2b is a schematic view of an operation flow from the release to the first use of the user of an intelligent express box according to a second embodiment of the present invention;

fig. 2c is a schematic view of an operation flow from the release to the non-first use of the intelligent express box according to the second embodiment of the present invention.

Detailed Description

The present invention will be described in further detail with reference to the accompanying drawings and examples. It is to be understood that the specific embodiments described herein are merely illustrative of the invention and are not limiting of the invention. It should be further noted that, for the convenience of description, only some of the structures related to the present invention are shown in the drawings, not all of the structures.

Example one

Fig. 1a is a schematic structural diagram of an intelligent express box according to an embodiment of the present invention. This embodiment is applicable to the user's condition of getting the piece in the express delivery process, and intelligent express delivery case 1 that this embodiment provided includes: a positioning communication device 11, a controller 12, a mobile device 13 and a map memory storage device 14, wherein,

the positioning communication device 11 is arranged on a box body 15 of the intelligent express box 1 and is used for acquiring first position information of the intelligent express box 1 in real time after receiving an automatic moving instruction carrying identification information, wherein the automatic moving instruction comprises an automatic dispatch moving instruction, an automatic pickup moving instruction and an automatic return moving instruction; the controller 12 is connected with the positioning communication device 11 and is used for acquiring target route information stored in the map memory storage device 14 according to identification information carried in the automatic movement instruction and generating a movement control instruction according to the first position information and the target route information; the moving device 13 is arranged at the bottom of the box body 15, is connected with the controller 12, and is used for driving the intelligent express box 1 to move to a target place corresponding to the target line information according to a movement control instruction; and the map memory storage device 14 is connected with the controller 12 and is used for storing at least one piece of route information carrying identification information, wherein the route information is determined according to a traveling route when the intelligent express box 1 moves along with each target terminal until the moving termination condition is met.

The automatic movement of the intelligent express box comprises three conditions, namely automatic dispatch movement, namely automatic delivery of the express stored in the intelligent express box, automatic pick-up movement, namely automatic going to an express network or an express transit to load the express to be dispatched into the intelligent express box, and automatic return movement, namely automatic returning from a user addressee or the express network or the express transit to a delivery point of the intelligent express box.

The identification information carried in the automatic movement instruction can be waybill information used for indicating the intelligent express box to automatically dispatch and move so that the intelligent express box can know the destination of the dispatch, or task information used for indicating the intelligent express box to automatically fetch and move so that the intelligent express box can know an express delivery network point or an express delivery transfer station of the dispatch, or positioning information used for indicating the intelligent express box to automatically return and move by a user so that the intelligent express box can know the current position information.

The route information carrying the identification information stored in the map memory storage device 14 is generated by memorizing the travel route when the intelligent express box 1 moves along with each target terminal until the movement termination condition is met. For example, the intelligent express box 1 moves from a drop point to an addressee of the target user a along with the target user a, and stores the travel route in memory as corresponding route information of the target user a, wherein a target location corresponding to the route information is the addressee and the drop point of the target user a, identification information of the route information may be the target user a, the addressee of the target user a, a contact telephone of the target user a, and the like, as long as the route information can be uniquely identified. Furthermore, the intelligent express box 1 can automatically deliver to the target user a according to the stored route information corresponding to the target user a, and automatically return to the delivery point after delivery is completed.

For another example, the intelligent express box 1 moves from the drop point to an express network point or an express transit station along with the administrator B, and memorizes and stores the section of the travel route as route information corresponding to the express network point (or the express transit station), and the target locations corresponding to the route information are the express network point (or the express transit station) and the drop point, and the identification information of the route information can be the administrator B or the address of the express network point (or the express transit station), as long as the route information can be uniquely identified. Furthermore, the intelligent express box 1 can automatically go to an express network point (or an express transit) to pick up the express according to the stored line information corresponding to the express network point (or the express transit), and automatically return to the delivery point after the pick-up is completed.

Typically, the positioning communication device 11 is further configured to obtain first position information of the intelligent express item box 1 and second position information of the target terminal in real time after receiving the following instruction; the controller 12 is further configured to plan a travel route according to the first position information and the second position information, and generate a movement control instruction according to the travel route; the moving device 13 is further configured to drive the intelligent express box 1 to move along with the target terminal according to the movement control instruction, so that when the intelligent express box 1 moves to meet a movement termination condition, the controller 12 stores the travel route of the intelligent express box 1 as route information corresponding to the user of the target terminal in the map memory storage device 14, and adds identification information to the route information.

In this embodiment, the target terminal may be a mobile terminal carried by the pickup user or the administrator, including but not limited to a mobile phone, a tablet, and the like. When a user uses the intelligent express box 1 for dispatching for the first time, the target terminal can be utilized to enable the intelligent express box 1 to follow an addressee to complete the first express receiving, meanwhile, the intelligent express box 1 records route information for automatically dispatching for the user, and then the intelligent express box 1 can automatically deliver for the user and automatically return. When the administrator takes the intelligent express box 1 to an express network point (or an express transit) for taking the express, the administrator can utilize the target terminal to enable the intelligent express box 1 to follow the express network point (or the express transit) to finish taking the express for the first time, and meanwhile, the intelligent express box records the route information going to the express network point (or the express transit) for automatically taking the express, so that the intelligent express box 1 can automatically take the express and automatically return after the route information.

Illustratively, in the process of receiving an article by using the intelligent express box 1 for the first time by a user, or in the process of taking the intelligent express box 1 to an express network (or an express transfer site) for the first time by an administrator, the intelligent express box 1 can perform real-time self-positioning and real-time positioning of a target terminal by the positioning communication device 11 arranged on the box body 15, wherein the positioning mode includes but is not limited to satellite positioning and the like. And then the controller 12 plans a traveling route from the position corresponding to the first position information of the intelligent express item box 1 to the position corresponding to the second position information of the target terminal according to the position information acquired by the positioning communication device 11. Finally, the mobile device 13 drives the intelligent express box 1 to move along with the target terminal according to the movement control instruction generated by the controller 12. The moving device 13 may be four sets of independent driven universal wheels, and each set of universal wheels may be provided with three independent small wheels dedicated for climbing stairs. The following speed of the intelligent express box 1 can be set according to actual requirements, for example, the following speed is set to be 1 m/s. The universal wheel is fit for climbing the building, docks intelligent express mail case 1 and whole community building elevator control system, and intelligent express mail case also can take the elevator by oneself to this realizes automatic delivery and goes to the gate.

When the intelligent express box 1 moves to meet the termination condition, the controller 12 stores the travel route of the intelligent express box 1 as route information corresponding to the user of the target terminal in the map memory storage device 14, and adds identification information to the route information. The termination condition may be an addressee confirmation instruction or a pickup confirmation instruction. Specifically, the receiving confirmation instruction may be generated by triggering a receiving confirmation key on the target terminal or the intelligent express box 1 by the user when the intelligent express box 1 reaches the receiving address of the user; the pick-up confirmation instruction can be produced by triggering a pick-up confirmation key on the target terminal or the intelligent express box 1 by an administrator when the intelligent express box 1 arrives at an express network (or an express transit).

Because the express delivery box position is relatively fixed among the prior art, can't remove, the user has to carry the transport by oneself when getting the piece, and in this embodiment, no matter utilize intelligent express delivery box to carry out the in-process of first addressee, or utilize intelligent express delivery box to carry out the in-process of automatic delivery going to the home, all need not the user and carry in person, first addressee only need the user guide in the past can, intelligent express delivery box can realize automatic delivery going to the home when not first addressee. After the intelligent express box reaches the express receiving address, the user only needs to take out the express from the intelligent express box, especially for the oversized and overweight express, time and labor are saved, the user can conveniently receive the express, and the user experience is improved. Meanwhile, potential safety hazards existing when the courier gets on the door are avoided. After the intelligent express box memorizes the line information of all residents in a release site (generally a closed community), the whole-community delivery and home-entry service can be provided.

Optionally, as shown in fig. 1b, the intelligent express box is further provided with a voice communication device 16, connected to the controller 12, and configured to establish a voice communication connection with a target user and obtain voice information of the target user; the controller 12 is further configured to determine whether to automatically dispatch for the target user according to the voice information of the target user.

When the intelligent express box 1 receives the dispatch task (the express corresponding to the dispatch task is delivered to the intelligent express box 1), the voice communication mode of the target user can be obtained according to the dispatch task information, the voice communication connection with the target user is established before automatic dispatch, whether the target user is located at an addressee (home or company and the like) is inquired, the voice recognition is carried out on the answer information of the target user, and whether the automatic dispatch is carried out on the target user at once is determined according to the voice recognition result. When the intelligent express box 1 reaches the addressee, the voice communication connection with the target user can be established again so as to inform the target user that the intelligent express box 1 reaches the addressee and please open the door to receive the express.

Optionally, as shown in fig. 1b, the intelligent express item box 1 is further provided with an obstacle detection device 17, wherein: the obstacle detecting device 17 is disposed on a forward outer surface of the case 14, connected to the controller 12, and configured to detect an obstacle in a forward direction and measure a distance to the obstacle, so that the controller 12 adjusts a travel route according to the distance.

There may be some barriers on the route of advancing of intelligent express mail case 1, influence the removal of intelligent express mail case 1, therefore, can set up obstacle detection device 17 on the box 15 forward surface at intelligent express mail case 1, the benefit of setting up like this lies in, can in time detect the barrier of avoiding on the route of advancing, in time discover and detect the distance between intelligent express mail case 1 and the place ahead barrier, and send this distance to controller 12, when controller 12 detects this distance and is less than predetermineeing the distance threshold value, in time adjust current route of advancing, avoid this barrier through modes such as lateral shifting, the route of advancing is adjusted. The obstacle detecting device 17 may be an ultrasonic sensor.

Optionally, as shown in fig. 1c, the positioning communication device 11 may specifically include: a remote wireless communication module 111, a bluetooth module 112, and a positioning module 113, wherein:

the remote wireless communication module 11 is connected with the controller 12 and is used for receiving the automatic moving instruction and the following instruction; the bluetooth module 112 is connected to the controller 12, and is configured to match and connect with the bluetooth module of the target terminal when receiving the following instruction, and obtain the second location information in real time through a bluetooth signal; the positioning module 113 is connected to the controller 12, and is configured to obtain the first position information in real time.

Illustratively, when a user obtains a pickup notification (a target express is stored in the intelligent express box 1), the user can select to use the intelligent express box for the first time in the pickup public number to dispatch to the home, at this time, the background server can send a following instruction to the intelligent express box 1, the controller 12 of the intelligent express box 1 can start the bluetooth module 112 when receiving the following instruction, pair with the bluetooth module of the user mobile phone, and connect when the pairing is successful, so that the intelligent express box 1 can obtain the position information of the user mobile phone in real time through a bluetooth signal, that is, the second position information. In addition, after the user takes out the express, if the user triggers an express receiving completion button on the mobile phone, the background server is triggered to send an automatic return moving instruction to the intelligent express box 1. After receiving the automatic return moving instruction, the intelligent express box 1 acquires the first position information in real time through the positioning module 113, and determines the automatically returned route information, so that the controller 12 generates a moving control instruction according to the first position information and the route information to drive the intelligent express box 1 to automatically return to the delivery point.

The Positioning module 113 included in the Positioning communication device 11 may be a GPS (Global Positioning System) Positioning module, a beidou Positioning module, or a combination of the two, which is not limited herein.

Further, the remote communication module 111 is further configured to send the first location information to the background server when the controller 12 determines that the location corresponding to the first location information is outside the preset distribution range.

As shown in fig. 1b, the outer surface of the box body 15 is further provided with a first camera 18, and the first camera 18 is connected to the controller 12 and is used for collecting an environmental image according to an image collecting instruction sent by the controller 12; the controller 12 is further configured to generate an image acquisition instruction when receiving a remote monitoring instruction sent by the background server, and send an acquired environment image to the background server.

The advantage that sets up remote communication module and first camera lies in, can confirm at the controller that intelligent express mail case is following or when the automatic movement in-process surpassed outside the preset delivery scope, in time send the positional information of current intelligent express mail case for backend server through remote communication module, so that the early warning informs customer service personnel to carry out artificial intervention, gather corresponding environment image through first camera simultaneously, make things convenient for customer service personnel to know the current position of locating of intelligent express mail case, thereby lock intelligent express mail case fast, prevent to lose. In this embodiment, the remote communication module may be a GPRS (General Packet Radio Service) module, or may also be a 3G or 4G module, and is connected to the background server through a wireless network. Wherein, the first camera may be a binocular camera.

As shown in fig. 1b, optionally, the intelligent express box 1 is further provided with an alarm device 19, wherein: the alarm device 19 is connected to the controller 12 and configured to perform a voice alarm prompt when the controller 12 determines that the distance between the positions corresponding to the first position information and the second position information exceeds a preset distance threshold, or determines that the position corresponding to the first position information is outside a preset distribution range.

Wherein the alarm device 19 is provided with a voice generator. Illustratively, when the distance between the intelligent express box 1 and the target terminal exceeds a preset distance threshold, in order to prevent the poor bluetooth signal from affecting the acquisition of the position of the target terminal, a voice alarm prompt may be performed through the alarm device 19 to attract the attention of the user. In addition, when the current position of the intelligent express box 1 exceeds the preset distribution range, the intelligent express box can also perform voice alarm through the alarm device 19 to prompt the user that the current position exceeds the distribution range.

As shown in fig. 1b, optionally, a second camera 20 and an electronic display screen 21 are further disposed on an outer surface of the box body 15 of the intelligent express box 1, and the second camera 20 is connected to the controller 12 and configured to collect a face image according to a face collection instruction sent by the controller 12 and display the collected face image on the electronic display screen 21; the controller 12 is further configured to compare the acquired face image with a face image that is previously input, so as to perform face recognition on the user.

In order to prevent the express mail from being falsely received by other users when the intelligent express mail box 1 is automatically delivered to the door, the second camera 20 can be adopted to collect the face image of the user, the controller 12 can further identify the collected face image, and if the identification is successful, the target express mail in the intelligent express mail box 1 is delivered to the corresponding user. Specifically, when the user uses the intelligent express box 1 for receiving the mail for the first time, the second camera 20 can be adopted to enter the face information of the user, so that the intelligent express box 1 can perform face recognition on the user when the user subsequently selects the intelligent express box 1 to dispatch the mail and get to the door.

Typically, when the controller 12 performs face recognition, the electronic display screen 21 may display an avatar collecting frame, and the user adjusts his or her position to make the head just in the avatar collecting frame, and performs a corresponding action (e.g., nodding the head and shaking the head) according to the voice prompt, so that the controller 12 performs dynamic face recognition.

Optionally, the intelligent express box 1 at least includes a box door (not shown in the figure), the box door of the box door is arranged forward, and the two sides of the intelligent express box 1 are provided with manipulators (not shown in the figure).

Typically, the intelligent express box 1 may include three crates, the models of which are respectively large, medium and small.

After the controller 12 of the intelligent express box 1 controls the box door of the crate box to be opened, the manipulator is controlled to put the express into the corresponding crate box or take the express out of the corresponding crate box. The door of the box can be provided with an electric control lock, and is movably connected with the box body 15 through the electric control lock. The controller 12 stores the correspondence between the express items and the crates, so that the intelligent express item box 1 can provide correct express items for users, and misdispatch is avoided.

Optionally, a rechargeable battery and a charging socket are further disposed on the box body 15.

Rechargeable battery links to each other with charging socket for carry out the operation of charging through this charging socket, wherein, charging socket and setting are at the other corresponding stake mouth phase-match that charges of express delivery cabinet-type air conditioner, when this charging socket is connected with charging stake mouth, can charge to intelligent express mail case 1, simultaneously, charging socket and fill and be provided with the locking structure between the electric pile, can lock automatically after intelligent express mail case 1 connects charging stake mouth. The position of charging pile is the drop point of intelligent express box 1.

In order to realize the normal operation of the intelligent express box provided by this embodiment, the background server is operated by customer service staff and is used for performing charging point management, intelligent express box management, scheduling management, website pickup management, path planning management, user pickup management, delivery home management, remote monitoring management, user management and the like.

Illustratively, the management of the charging points comprises the establishment and maintenance of basic information of the charging points of the intelligent express boxes, codes of the charging points, administrative regions, detailed addresses, connection points, the number and the state of charging piles, suppliers, brands, the models of the adaptive intelligent express boxes, release managers, the charging number of the express boxes, the opening time and the like.

The intelligent express box management comprises the steps of inquiring and maintaining the releasing, activating and running basic information of the intelligent express box, and the code, type, brand, supplier, basic parameter, speed, battery model, endurance time, releasing charging point, state, express box manager, activation time and the like of the intelligent express box.

The scheduling management comprises the scheduling of taking packages at a network site and the scheduling of delivery and delivery, wherein the intelligent express box can be manually changed.

The website pickup management comprises the steps of inquiring website pickup intelligent express box records (when the intelligent express box is activated, an administrator can successfully plan a map from a charging point to a website by adopting a following mode according to matching information of the charging point of the intelligent express box and the website), website pickup record codes, record generation time, website names, intelligent express box codes, path planning and real-time positioning inquiry, pickup task states, predicted pickup time/actual pickup time, package and grid size checking, delivery home addresses, addressee mobile phones and the like.

The path planning management comprises the steps of planning paths according to provincial and urban areas, streets, communities, buildings, units, floors and house numbers, wherein the path planning comprises the steps of planning whether the users need to climb the buildings or identify elevators and take the elevators automatically and the like, and the corresponding charging points and the types of the intelligent express boxes are matched according to the paths.

The user pickup management comprises the steps of inquiring the record of the intelligent express box automatically returned by the first pickup follow-up mode of the user, the pickup record code, the pickup time, the automatic follow-up starting time-ending time, checking the follow-up path real-time track, the pickup person mobile phone number, the face recognition image, the deposit amount, whether to return or not, whether to automatically return or not, returning the charging point starting time-ending time, checking the automatic real-time return track, the intelligent express box code, the type, the parameter and the like.

The delivery door-to-door management comprises the steps of inquiring the automatic delivery door-to-door record of the intelligent express box, the ID of the delivery door-to-door record, the delivery door-to-door starting time, the real-time path track inquiry of the delivery door-to-door and the like.

The remote monitoring management comprises remote checking of the path and the movement track of the intelligent express box, exceeding the community distribution range, and automatic early warning of artificial damage or insufficient battery.

The user management comprises basic information query and remark of the pickup user and the like.

The technical scheme of the embodiment includes that a positioning communication device, a controller, a mobile device and a map memory storage device are arranged on an intelligent express box, wherein the positioning communication device is arranged on a box body of the intelligent express box and used for acquiring first position information of the intelligent express box in real time after receiving an automatic movement instruction carrying identification information, the controller is connected with the positioning communication device and used for acquiring target route information stored in the map memory storage device according to the identification information carried in the automatic movement instruction and generating a movement control instruction according to the first position information and the target route information, the mobile device is arranged at the bottom of the box body and connected with the controller and used for driving the intelligent express box to move to a target place corresponding to the target route information according to the movement control instruction, and therefore when a user takes an express item, automatic distribution and door-up of the intelligent express box can be achieved, delivery completion is automatically returned. In the technical scheme, a user is not required to carry and transport express items in the fixedly arranged express cabinet, the express items can be taken without leaving home, user experience is improved, and meanwhile potential safety hazards caused by delivery of express delivery personnel to the home are avoided.

Example two

Fig. 2a is a schematic flow chart of a dispatch method for an intelligent dispatch box according to a second embodiment of the present invention. The method can be applied to the situation that the user takes the express delivery in the express delivery distribution process, can be applied to the intelligent express box in the embodiment, and is executed by the corresponding functional module in the intelligent express box. The method specifically comprises the following steps:

s210, after receiving an automatic moving instruction carrying identification information, acquiring first position information of the intelligent express box in real time, wherein the automatic moving instruction comprises an automatic dispatching moving instruction, an automatic pickup moving instruction and an automatic return moving instruction.

The automatic movement of the intelligent express box comprises three conditions, namely automatic dispatch movement, namely automatic delivery of the express stored in the intelligent express box, automatic pick-up movement, namely automatic going to an express delivery network or an express transfer station to load the express to be dispatched into the intelligent express box, and automatic return movement, namely automatic returning from a user addressee or the express delivery network or the express transfer station to a delivery point of the intelligent express box.

Illustratively, in an application scenario that a grid box of the intelligent express box is empty, if a user needs to automatically send a mail to a home service, the background server sends a corresponding automatic mail fetching movement instruction to the intelligent express box so that the intelligent express box goes to an express transfer to fetch the mail. And under the application scene that the intelligent express box finishes the express taking operation, the background server sends the automatic return moving instruction to the intelligent express box so as to enable the intelligent express box to automatically return to the delivery point. And when the target express item of the target user is stored in the intelligent express box, the background server sends the automatic dispatch moving instruction to the intelligent express box so that the intelligent express box can automatically distribute the target express item to the door.

S220, acquiring target route information stored in a map memory storage device according to the identification information carried in the automatic movement instruction, and generating a movement control instruction according to the first position information and the target route information.

And generating a movement control instruction according to the first position information of the intelligent express box obtained by the positioning communication device in real time and the target line information corresponding to the automatic movement instruction so as to indicate the automatic advancing route of the intelligent express box.

And S230, driving the intelligent express box to move to a target place corresponding to the target route information according to the movement control instruction.

And driving the intelligent express box to automatically move according to the movement control instruction until the intelligent express box reaches a target place. If the received automatic moving instruction is an automatic delivery moving instruction, the target location corresponding to the target route information is the recipient address of the target user; if the received automatic moving instruction is an automatic pickup moving instruction, the target location corresponding to the target route information is an express transit station; and if the received automatic moving instruction is an automatic returning moving instruction, the target location corresponding to the target route information is a release point.

Wherein the route information is stored in the map memory storage device.

Specifically, the method further comprises: after receiving the following instruction, acquiring first position information of the intelligent express box and second position information of the target terminal in real time; planning a traveling route according to the first position information and the second position information, and generating a movement control instruction according to the traveling route; driving the intelligent express box to move along with the target terminal according to the movement control instruction; and when the intelligent express box moves to meet the movement termination condition, storing the travelling route of the intelligent express box into the map memory storage device as route information corresponding to the user of the target terminal, and adding identification information for the route information.

The target terminal can be a mobile terminal carried by a pickup user or an administrator, including but not limited to a mobile phone, a tablet, and the like. The manner of acquiring the first location information and the second location information includes, but is not limited to, GPS positioning, beidou positioning, etc., or a combination thereof, and is not limited herein. When a user uses the intelligent express box 1 for dispatching for the first time, the target terminal can be utilized to enable the intelligent express box 1 to follow an addressee to complete the first express receiving, meanwhile, the intelligent express box 1 records route information for automatically dispatching for the user, and then the intelligent express box 1 can automatically deliver for the user and automatically return. When the administrator takes the intelligent express box 1 to an express network point (or an express transit) for taking the express, the administrator can utilize the target terminal to enable the intelligent express box 1 to follow the express network point (or the express transit) to finish taking the express for the first time, and meanwhile, the intelligent express box records the route information going to the express network point (or the express transit) for automatically taking the express, so that the intelligent express box 1 can automatically take the express and automatically return after the route information.

Illustratively, when a user obtains a pickup notification (a target express is stored in the intelligent express box 1), the user can select to use the intelligent express box for the first time in a pickup public number to dispatch and get to the home, at this time, the background server sends a following instruction to the intelligent express box, and the intelligent express box obtains self position information, namely first position information, through a self positioning module when receiving the pickup following instruction; and meanwhile, the Bluetooth module is started, is matched with the Bluetooth module of the user mobile phone and is connected when the matching is successful, so that the intelligent express box can acquire the position information of the user mobile phone in real time through Bluetooth signals, namely the second position information. The intelligent express box can plan a traveling route from a position corresponding to the first position information to a position corresponding to the second position information acquired from the target terminal according to the first position information acquired by the positioning module. In the process of planning the route, the route can be planned based on the current position of the target terminal on the preset map and the current position of the intelligent express box by adopting the principle of shortest route. And finally, generating a corresponding movement control instruction according to the planned route so as to control the intelligent express box to move according to the traveling route. When the intelligent express box reaches the destination along with the user, the user takes out the express in the box, and if the user triggers an express receiving completion button on the mobile phone, the background server is triggered to send an automatic return moving instruction to the intelligent express box.

And when the intelligent express box moves to meet the movement termination condition, the controller stores the travelling route of the intelligent express box into a map memory storage device as route information corresponding to the user of the target terminal, and adds identification information to the route information. The termination condition may be an addressee confirmation instruction or a pickup confirmation instruction. Specifically, the receiving confirmation instruction may be generated by triggering a receiving confirmation key on the target terminal or the intelligent express box by the user when the intelligent express box 1 reaches the receiving address of the user; the pickup confirmation instruction can be produced by triggering a pickup confirmation key on a target terminal or an intelligent express box by an administrator when the intelligent express box arrives at an express network (or an express transit).

Optionally, the method further includes: when the following instruction is determined to be received, starting timing until an addressee confirmation instruction is received, and ending timing; and if the timing duration exceeds the preset duration threshold, determining the corresponding deduction amount according to the difference value of the timing duration and the preset duration threshold.

The preset time threshold may be set according to actual conditions, for example, set to 30 minutes. For example, the timing may be started when the following instruction is received until the receipt confirmation instruction is received, and the timing is ended. And when the total timing time exceeds a preset time threshold, calculating corresponding deduction amount to improve the service efficiency of the intelligent express box, for example, if the overtime unit price is set to be 10 yuan/hour, the deduction amount is correspondingly increased by 10 yuan every time when one hour is exceeded.

Because the express delivery case position is relatively fixed among the prior art, can't remove, the user has to carry the transport by oneself when getting the piece, and among the technical scheme that this embodiment provided, no matter utilize intelligent express delivery case to carry out the in-process of first addressee, or utilize intelligent express delivery case to carry out the in-process of automatic delivery going to the home, all need not the user and carry in person, first addressee only need the user guide in the past can, intelligent express delivery case can realize automatic delivery going to the home during not first addressee. After the intelligent express box reaches the express receiving address, the user only needs to take out the express from the intelligent express box, especially for the oversized and overweight express, time and labor are saved, the user can conveniently receive the express, and the user experience is improved. Meanwhile, potential safety hazards existing when the courier gets on the door are avoided.

As a specific implementation manner of this embodiment, the automatic moving instruction is an automatic dispatch moving instruction;

after receiving the automatic movement instruction carrying the identification information, before acquiring the first position information of the intelligent express box in real time, the method further comprises the following steps: establishing voice communication connection with a target user according to identification information carried in the automatic dispatch moving instruction; determining to automatically dispatch the target user according to the voice information of the target user;

after driving the intelligent express box to move to a target location corresponding to the target route information according to the movement control instruction, the method further comprises the following steps: establishing voice communication connection with a target user according to identification information carried in an automatic dispatch moving instruction so as to inform the target user that express mail arrives; controlling a second camera to be started and acquiring a face image of the target user; and if the face image acquired by the second camera passes the identification, controlling the opening of the target crate so as to enable the target user to take away the target express.

When the intelligent express box receives the dispatch task (the express corresponding to the dispatch task is put into the intelligent express box), the voice communication mode of the target user can be obtained according to the dispatch task information, the voice communication connection with the target user is established before automatic dispatch, whether the target user is located at an addressee (home or company and the like) is inquired, the voice recognition is carried out on the answer information of the target user, and whether the automatic dispatch is carried out on the target user at once is determined according to the voice recognition result. When the intelligent express box 1 reaches the addressee, the voice communication connection with the target user can be established again so as to inform the target user that the intelligent express box 1 reaches the addressee and please open the door to receive the express.

In order to prevent the express mail from being falsely received by other users when the intelligent express box automatically delivers to the door, the second camera 20 can be adopted to collect the face image of the user before the intelligent express box controls the box door of the crate box to be opened, the controller 12 identifies the collected face image, if the identification is successful, the box door is controlled to be opened, and the manipulator is utilized to deliver the target express mail in the intelligent express box to the corresponding user. Specifically, when the user uses the intelligent express box 1 for receiving the mail for the first time, the second camera 20 can be adopted to enter the face information of the user, so that the intelligent express box 1 can perform face recognition on the user when the user subsequently selects the intelligent express box 1 to dispatch the mail and get to the door.

Typically, when the controller is used for face recognition, the electronic display screen can display the head portrait acquisition frame, the user can make the head be just positioned in the head portrait acquisition frame by adjusting the position of the user, and corresponding actions (for example, nodding the head and shaking the head) are made according to voice prompts, so that the controller is used for dynamic face recognition.

As another specific implementation manner of this embodiment, the automatic moving instruction is an automatic pickup moving instruction;

after driving the intelligent express box to move to a target location corresponding to the target route information according to the movement control instruction, the method further comprises the following steps: and sequentially controlling the opening of each grid box, and controlling the manipulator to put the target express into the corresponding grid box.

When the intelligent express box goes to the express transfer station to take the express, after the intelligent express box reaches a target place, the box doors of all the grid boxes are sequentially controlled to be opened, the manipulator is controlled to put the prepared target express into the corresponding grid box, and then the box doors of all the grid boxes are controlled to be closed. The controller records the corresponding relation between the target express and the crate box in the process of putting the target express so as to avoid misdispatching the express. How the controller records the corresponding relationship between the target express item and the crate is not specifically limited in this embodiment.

Optionally, after generating the movement control instruction according to the first position information and the target route information, and after planning the travel route according to the first position information and the second position information, and generating the movement control instruction according to the travel route, the method further includes:

and if the obstacle in the advancing direction is detected, adjusting the advancing route according to the distance between the first position information and the obstacle so as to avoid the obstacle.

Some obstacles may exist on the travelling route of the intelligent express box to influence the movement of the intelligent express box, so that the obstacles on the travelling route can be avoided in time by detecting whether the obstacles exist in the advancing direction. For example, if the intelligent express box determines that an obstacle exists in the advancing direction, the current advancing route may be adjusted in time when the distance between the current position of the intelligent express box, that is, the position corresponding to the first position information, and the obstacle in front is smaller than a preset distance threshold, and the obstacle is avoided by moving laterally or the like, so as to adjust the advancing route. Wherein the obstacle detecting device for detecting an obstacle may be an ultrasonic sensor.

On the basis of the foregoing embodiments, optionally, the method further includes: when the position corresponding to the first position information is determined to be out of the preset distribution range, the first position information is sent to a background server; and if a remote monitoring instruction sent by the background server is received, generating an image acquisition instruction, and sending the environment image acquired according to the image acquisition instruction to the background server.

The advantage of sending the first position information and the environment image to the background server is that when it is determined that the intelligent express box exceeds the preset distribution range in the following process, the position information of the current intelligent express box is timely sent to the background server, so that the customer service staff is informed of manual intervention through early warning, corresponding environment images are collected through a camera arranged on the intelligent express box, the customer service staff can know the current position of the intelligent express box conveniently, the intelligent express box is quickly locked, and loss is prevented.

On the basis of the foregoing embodiments, optionally, the method further includes: and if the distance between the positions corresponding to the first position information and the second position information is determined to exceed a preset distance threshold value, or the position corresponding to the first position information is determined to be out of a preset distribution range, carrying out voice alarm prompting.

Illustratively, when the distance between the intelligent express box and the target terminal exceeds a preset distance threshold, in order to prevent poor communication signals between the intelligent express box and the target terminal from affecting the acquisition of the position of the target terminal, a voice alarm prompt can be performed through an alarm device to attract the attention of a user. In addition, when the current position of the intelligent express box exceeds the preset distribution range, voice alarm can be performed through the alarm device to prompt the user that the current position of the intelligent express box exceeds the distribution range.

On the basis of the above embodiments, two practical examples are taken for further explanation and expansion. As shown in fig. 2b, it is a schematic diagram of the operation flow from the delivery to the first use of the user of the intelligent express box. Firstly, an administrator puts in and activates an intelligent express box (the intelligent express box is paired according to matched network points and brought to an express network point to follow the drop person to walk to the express network point, the intelligent express box is confirmed to automatically return to a charging pile and automatically charged and locked and then leave), the intelligent express box is automatically charged, if a following mode order is received, the intelligent express box is automatically unlocked to go to a transfer station to take a package (the intelligent express box stores route information corresponding to the transfer station), and after the package is taken, the intelligent express box returns to the charging pile. And the user receives the pick-up notice and then goes to the charging pile to pick up the pick-up, and after the face information is input. The intelligent express box opens the Bluetooth module and the positioning module, prompts the user to pay the deposit, follows the user to arrive at home after the Bluetooth is successfully paired and the user successfully pays the deposit, records the advancing route, takes the part for the user after the face recognition of the user is successful and confirms that the part automatically returns to the charging pile, and refunds the deposit of the user if the part is successfully returned. Therefore, the whole process from the release to the first use of the user of the intelligent express box is completed.

As shown in fig. 2c, it is a schematic diagram of the operation flow from the release to the non-first use of the intelligent express box. The method comprises the following steps that an administrator puts intelligent express boxes into charging piles and activates the intelligent express boxes (the intelligent express boxes are led to follow the putting personnel to go to express sites according to matched site Bluetooth pairing, the intelligent express boxes are confirmed to automatically return to the charging piles and automatically charge and fall off the locks and then leave), if a site or a transit station distributes a parcel taking order to a certain intelligent express box through a scheduling system, the intelligent express box receives an instruction and then goes to the site or the transit station to take parcels, the transit station sets delivery requirements of the parcels as delivery upper doors, the intelligent express boxes are confirmed to be correct after matching addresses, and the taken parcels are loaded into corresponding large, medium and small box through a manipulator and then automatically return to the charging piles; the intelligent express box dials a voice call to confirm whether the user is at home, if the user is at home, the distribution door-to-door mode is started, the following mode map is called to automatically navigate the distribution door-to-door, navigating to a user door according to each node of the path planning according to the distribution speed of the intelligent express box (laser and ultrasonic automatic obstacle avoidance, autonomous navigation, binocular camera decision and the like), if the elevator needs to be taken, the elevator communicates with the elevator control system, the elevator is taken automatically or the stairs are climbed, when the floor where the user room is located is reached, the voice call is automatically dialed to inform the user to open the door, after the user opens the door, the voice prompts a user to aim at the face recognition camera of the box body to perform face recognition, the box is opened if the face recognition is successful, the user is prompted to recognize again if the face recognition is failed, and the charging point is automatically returned and a notice is sent to the courier to process if the face recognition is not successful after overtime. After the intelligent express box is opened to the corresponding grid box, the user finishes the delivery task after taking out the express, judges whether the intelligent express box completes delivery, automatically returns to the charging pile or goes to the next delivery address, repeats the steps if the intelligent express box goes to the next delivery address for delivery, and returns to the charging pile if the intelligent express box completes delivery.

The intelligent express box can realize short-distance low-speed distribution and door-to-door service in a fixed closed place after memorizing line information in a following mode, saves labor cost of express delivery personnel who go to a website or transit and get packages, also improves user experience, and simultaneously avoids worry of people about potential safety hazards of door-to-door service of the express delivery personnel. And the short-distance low-speed distribution service in the closed place has lower cost compared with the full-automatic driving technology, and is beneficial to large-scale popularization and generalization.

It is to be noted that the foregoing is only illustrative of the preferred embodiments of the present invention and the technical principles employed. It will be understood by those skilled in the art that the present invention is not limited to the particular embodiments described herein, but is capable of various obvious changes, rearrangements and substitutions as will now become apparent to those skilled in the art without departing from the scope of the invention. Therefore, although the present invention has been described in greater detail by the above embodiments, the present invention is not limited to the above embodiments, and may include other equivalent embodiments without departing from the spirit of the present invention, and the scope of the present invention is determined by the scope of the appended claims.

Claims

1. An intelligent express box, comprising: a positioning communication device, a controller, a mobile device and a map memory storage device, wherein,

the positioning communication device is arranged on a box body of the intelligent express box and used for acquiring first position information of the intelligent express box in real time after receiving an automatic moving instruction carrying identification information, and sending the first position information to a background server if the position corresponding to the first position information is determined to be out of a preset distribution range, wherein the automatic moving instruction comprises an automatic dispatch moving instruction, an automatic pickup moving instruction and an automatic return moving instruction;

the map memory storage device is connected with the controller and is used for storing at least one piece of route information carrying identification information, wherein the route information is determined according to a traveling route when the intelligent express box moves along with each target terminal until a movement termination condition is met;

the positioning communication device is further used for acquiring first position information of the intelligent express box and second position information of the target terminal in real time after receiving the following instruction;

the controller is further used for planning a traveling route according to the first position information and the second position information and generating a movement control instruction according to the traveling route;

the mobile device is further used for driving the intelligent express box to move along with the target terminal according to the movement control instruction, so that when the intelligent express box moves to meet a movement termination condition, the controller stores a traveling route of the intelligent express box into the map memory storage device as route information corresponding to a user of the target terminal, and adds identification information to the route information.

2. The intelligent express box of claim 1, further comprising: the voice communication device is connected with the controller and used for establishing voice communication connection with a target user and acquiring voice information of the target user;

the controller is also used for determining whether to automatically dispatch for the target user according to the voice information of the target user.

3. The intelligent express box of claim 2, further comprising: and the obstacle detection device is arranged on the forward outer surface of the box body, is connected with the controller and is used for detecting obstacles in the advancing direction and measuring the distance between the obstacle detection device and the obstacle, so that the controller adjusts the advancing route according to the distance.

4. The intelligent express box of claim 3, wherein the positioning communication device comprises: a remote wireless communication module, a Bluetooth module and a positioning module, wherein,

the remote wireless communication module is connected with the controller and used for receiving the automatic moving instruction and the following instruction;

the Bluetooth module is connected with the controller and is used for matching and connecting with the Bluetooth module of the target terminal when a following instruction is received, and acquiring the second position information in real time through a Bluetooth signal;

the positioning module is connected with the controller and used for acquiring the first position information in real time.

5. The intelligent express box of claim 4, wherein the outer surface of the box body is further provided with a first camera, and the first camera is connected with the controller and used for collecting an environmental image according to an image collection instruction sent by the controller;

the controller is further used for generating an image acquisition instruction when receiving the remote monitoring instruction sent by the background server, and sending the acquired environment image to the background server.

6. The intelligent express box of claim 5, further comprising: and the alarm device is connected with the controller and used for carrying out voice alarm prompt when the controller determines that the distance between the positions corresponding to the first position information and the second position information exceeds a preset distance threshold value or determines that the position corresponding to the first position information is out of a preset distribution range.

7. The intelligent express box according to any one of claims 1 to 4, wherein a second camera and an electronic display screen are further arranged on the outer surface of the box body, the second camera is connected with the controller and is used for acquiring a face image according to a face acquisition instruction sent by the controller and displaying the acquired face image on the electronic display screen;

the controller is also used for comparing the acquired face image with a face image which is input in advance so as to identify the face of the user.

8. The intelligent express box of any one of claims 1 to 4, wherein the intelligent express box comprises at least one crate box, the box door of the crate box is arranged forward, and the two sides of the intelligent express box are provided with manipulators.

9. A method for dispatching an intelligent express box, which is applied to the intelligent express box according to any one of claims 1-8, and is characterized by comprising the following steps:

10. The method of claim 9, further comprising:

after receiving a following instruction, acquiring first position information of the intelligent express box and second position information of a target terminal in real time;

planning a traveling route according to the first position information and the second position information, and generating a movement control instruction according to the traveling route;

driving the intelligent express box to move along with the target terminal according to the movement control instruction;

and when the intelligent express box moves to meet the movement termination condition, storing the travelling route of the intelligent express box into the map memory storage device as route information corresponding to the user of the target terminal, and adding identification information for the route information.

11. The method of claim 10, wherein the automatic move command is an automatic dispatch move command;

after the automatic movement instruction carrying the identification information is received and before the first position information of the intelligent express box is obtained in real time, the method further comprises the following steps:

establishing voice communication connection with a target user according to the identification information carried in the automatic dispatch moving instruction;

determining to automatically dispatch the target user according to the voice information of the target user;

after the intelligent express box is driven to move to the target location corresponding to the target route information according to the movement control instruction, the method further comprises the following steps:

establishing voice communication connection with a target user according to identification information carried in the automatic dispatch moving instruction so as to inform the target user that express mail arrives;

controlling a second camera to be started and acquiring a face image of the target user;

and if the face image acquired by the second camera passes the identification, controlling the opening of the target crate so as to enable the target user to take away the target express.

12. The method of claim 10, wherein the auto-move command is an auto-pick move command;

and sequentially controlling the opening of each grid box, and controlling the manipulator to put the target express into the corresponding grid box.

13. The method according to any one of claims 10-12, further comprising, after generating movement control instructions based on the first location information and the target route information, and after planning a travel route based on the first location information and the second location information and generating movement control instructions according to the travel route:

and if an obstacle in the advancing direction is detected, adjusting the travelling route according to the distance between the first position information and the obstacle so as to avoid the obstacle.

14. The method of any one of claims 10-12, further comprising:

when the position corresponding to the first position information is determined to be out of a preset distribution range, the first position information is sent to a background server;

and if a remote monitoring instruction sent by the background server is received, generating an image acquisition instruction, and sending the environment image acquired according to the image acquisition instruction to the background server.

15. The method of claim 14, further comprising:

and if the distance between the positions corresponding to the first position information and the second position information is determined to exceed a preset distance threshold value, or the position corresponding to the first position information is determined to be out of a preset distribution range, carrying out voice alarm prompting.