CN109447435A - Service outsourcing system and method - Google Patents
Service outsourcing system and method Download PDFInfo
- Publication number
- CN109447435A CN109447435A CN201811205253.7A CN201811205253A CN109447435A CN 109447435 A CN109447435 A CN 109447435A CN 201811205253 A CN201811205253 A CN 201811205253A CN 109447435 A CN109447435 A CN 109447435A
- Authority
- CN
- China
- Prior art keywords
- service
- outsourcing
- demand
- unit
- request slip
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/101—Collaborative creation, e.g. joint development of products or services
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
- G06Q10/103—Workflow collaboration or project management
Landscapes
- Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Engineering & Computer Science (AREA)
- Entrepreneurship & Innovation (AREA)
- Strategic Management (AREA)
- Economics (AREA)
- Tourism & Hospitality (AREA)
- Marketing (AREA)
- Operations Research (AREA)
- Quality & Reliability (AREA)
- Physics & Mathematics (AREA)
- General Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Data Mining & Analysis (AREA)
- Game Theory and Decision Science (AREA)
- Development Economics (AREA)
- Educational Administration (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The present invention discloses a kind of service outsourcing system and method.Wherein the system comprises calling unit, analytical unit and service units；The calling unit is configured to obtain the service outsourcing demand of corporate client and generates request slip according to the service outsourcing demand；The analytical unit is audited according to service outsourcing demand of the request slip to corporate client；The service unit selects matched service provider according to the request slip after audit.The present invention can be obtained actively and analyze the service outsourcing demand of growing enterprise and match service provider according to service outsourcing demand.
Description
Technical field
The present invention relates to field of computer technology, in particular to a kind of service outsourcing system and method.
Background technique
As economical globalization tendency is increasingly enhanced, IT technology rapidly develops, enterprise is to promote core competitiveness, by non-core
Heart business is contracted out to dedicated service provider with Outsourcing service model and discrete IT service mode.Wherein, for growing enterprise
Development, service outsourcing is the solution of optimal solution non-core services.By the outsourcing of non-core services architectonical, make
The core business that the high enterprise of growth can preferably focus on oneself is developed.At present temporarily without there is reply growth enterprise
The service outsourcing solution of industry.
Summary of the invention
The embodiment of the present invention at least discloses a kind of service outsourcing system, is capable of the service outsourcing of active analysis growing enterprise
Demand and according to service outsourcing demand match service provider.
The system comprises calling unit, analytical unit and service units；
The calling unit is configured to obtain the service outsourcing demand of corporate client and according to the service outsourcing demand
Generate request slip；
The analytical unit is audited according to service outsourcing demand of the request slip to corporate client；
The service unit selects matched service provider according to the request slip after audit.
In some embodiments disclosed by the invention, the calling unit is configured with access section and calling portion；
The access section is for configuring the communications conduit for obtaining the service outsourcing demand；
The calling portion is for service outsourcing demand and the service outsourcing according to preliminary audit survey described in preliminary audit survey
Demand generates the request slip.
In some embodiments disclosed by the invention, request slip described in preliminary audit survey include check corporate client name and
Business status etc..
In some embodiments disclosed by the invention, the analytical unit is analyzed according to the request slip and is split described
Service outsourcing demand is several sub-services demands；
The analytical unit generates several sub- request slips according to the sub-services demand；
The service unit matches the service provider according to the sub- request slip respectively.
In some embodiments disclosed by the invention, the service unit collect in advance several service providers and
The service type classification that the service provider is provided.
In some embodiments disclosed by the invention, the service unit is configured to corporate client and the service provider
Service framework agreement is provided, the service framework agreement at least distributes the duty of the service provider and the platform.
In some embodiments disclosed by the invention, the service unit provides people according to the service framework agreement
Just service and infrastructure services.
In some embodiments disclosed by the invention, the talent service includes matching people according to the service outsourcing demand
The storage talent in ability library.
In some embodiments disclosed by the invention, the infrastructure services include according to the service outsourcing demand and
The service type of the service provider is that the corporate client and the service provider match infrastructure.
In some embodiments disclosed by the invention, the analytical unit is according to several request slips by the identical clothes
The outer demand packet of business carries out integration and generates a buying order；
The service unit is several matched service providers of corporate client Collective choice according to the buying order.
The embodiment of the present invention discloses a kind of service outsourcing method,
The described method includes:
Constructing a platform is calling unit, analytical unit and service unit；
The calling unit is configured to obtain the service outsourcing demand of corporate client and according to the service outsourcing demand
Generate request slip；
The analytical unit is audited according to service outsourcing demand of the request slip to corporate client；
The service unit selects matched service provider according to the request slip after audit.
For above scheme, the present invention is by being referring to the drawings described in detail disclosed exemplary embodiment, also
The other feature and its advantage for making the embodiment of the present invention understand.
Detailed description of the invention
In order to illustrate the technical solution of the embodiments of the present invention more clearly, below will be to needed in the embodiment attached
Figure is briefly described, it should be understood that the following drawings illustrates only certain embodiments of the present invention, therefore is not construed as pair
The restriction of range for those of ordinary skill in the art without creative efforts, can also be according to this
A little attached drawings obtain other relevant attached drawings.
Fig. 1 is that the system of embodiment forms figure；
Fig. 2 is the system schematic of calling unit.
Specific embodiment
In order to make the object, technical scheme and advantages of the embodiment of the invention clearer, below in conjunction with the embodiment of the present invention
In attached drawing, technical scheme in the embodiment of the invention is clearly and completely described, it is clear that described embodiment is
A part of the embodiment of the present invention, instead of all the embodiments.The present invention being usually described and illustrated herein in the accompanying drawings is implemented
The component of example can be arranged and be designed with a variety of different configurations.
The present embodiment provides a kind of service outsourcing systems.Service outsourcing system through this embodiment can actively obtain simultaneously
And it analyzes the service outsourcing demand of growing enterprise and matches different service providers according to growing enterprise.
In order to realize above content, Fig. 1 is please referred to；The system of the present embodiment is assigned as calling unit, analytical unit and clothes
Business unit.
Calling unit is configured to obtain the service outsourcing demand of corporate client and generated according to service outsourcing demand to apply
It is single.
Please refer to Fig. 2；The calling unit of the present embodiment is configured with access section, calling portion and information system.
Access section is configured with several communications conduits, such as WEB calling, fax, short message, electronic message leaving, electronic telephone, email
And video etc..The present embodiment will be passed through by above-mentioned communications conduit about the introduction of growing enterprise's service outsourcing demand and advantage
Template externally pushes, such as carries out electronic speech calling by electronic telephone using template.
It exhales friendship portion configured with operation flow receiving system, can there is corporate client to pass through outside any communication channel back services
Request slip is generated by trouble ticket dispatch module and quality testing module after demand packet；By bordereau and knowledge base to the enterprise of request slip
Industry client audits, and determines the senior qualification of true service outsourcing demand and enterprise of corporate client.
The analytical unit and service unit of the present embodiment are electric terminal.Electric terminal, which can be, provides a user voice
And/or the equipment of data connectivity, with wireless connecting function handheld device or be connected to radio modem its
His processing equipment, such as: electric terminal can be mobile phone (or for " honeycomb " phone), the computer with mobile terminal
Deng, can also be portable, pocket, hand-held, built-in computer or vehicle-mounted mobile device, naturally it is also possible to being can
Wearable device (such as smartwatch, Intelligent bracelet), tablet computer, PC (Personal Computer, PC), individual
Digital assistants (Personal Digital Assistant, PDA), POS (point-of-sale terminal, Point of Sales) etc..
The analytical unit of the present embodiment executes program realization and is carried out according to service outsourcing demand of the request slip to corporate client
Audit.Service unit collects several service providers in advance and classifies to the service type that service provider provides, and service is single
Member executes program after receiving request slip and realizes according to the matched service provider of request slip selection after audit.
In some embodiments, when the service type that the service outsourcing demand that corporate client provides includes is more, analysis
It is several sub-services demands that unit, which is analyzed according to request slip and splits service outsourcing demand,；Analytical unit is according to sub-services demand
Several sub- request slips are generated, service unit matches service provider according to sub- request slip respectively.
In some embodiments, the service type that the service outsourcing demand that several corporate clients provide includes is essentially identical simultaneously
And the scale of construction is smaller.So demand packet outside same services is carried out integration according to several request slips and generates a buying order by analytical unit.
Service unit is several matched service providers of corporate client Collective choice according to buying order.
In some embodiments, service unit is configured to corporate client and service provider provides service framework agreement, clothes
Business framework agreement at least distributes the duty of service provider and platform；Such as service unit provides the talent according to service framework agreement
Service and infrastructure services.Talent service includes the storage talent that talent bank is matched according to service outsourcing demand.Infrastructure
It is that corporate client and service provider match basis that service, which includes according to service outsourcing demand and the service type of service provider,
Facility.
These are only the preferred embodiment of the present invention, is not intended to restrict the invention, for those skilled in the art
For member, the invention may be variously modified and varied.All within the spirits and principles of the present invention, it is made it is any modification,
Equivalent replacement, improvement etc., should all be included in the protection scope of the present invention.
Claims (11)
1. a kind of service outsourcing system, which is characterized in that
The system comprises calling unit, analytical unit and service units；
The calling unit is configured to obtain the service outsourcing demand of corporate client and be generated according to the service outsourcing demand
Request slip；
The analytical unit is audited according to service outsourcing demand of the request slip to corporate client；
The service unit selects matched service provider according to the request slip after audit.
2. service outsourcing system as described in claim 1, which is characterized in that
The calling unit is configured with access section and calling portion；
The access section is for configuring the communications conduit for obtaining the service outsourcing demand；
The calling portion is for service outsourcing demand and the service outsourcing demand according to preliminary audit survey described in preliminary audit survey
Generate the request slip.
3. service outsourcing system as claimed in claim 2, which is characterized in that
Request slip described in preliminary audit survey includes checking name and business status of corporate client etc..
4. service outsourcing system as claimed in claim 2, which is characterized in that
It is several sub-services demands that the analytical unit, which is analyzed according to the request slip and splits the service outsourcing demand,；
The analytical unit generates several sub- request slips according to the sub-services demand；
The service unit matches the service provider according to the sub- request slip respectively.
5. service outsourcing system as described in claim 1, which is characterized in that
The service type that the service unit collects several service providers in advance and provides the service provider
Classification.
6. service outsourcing system as described in claim 1, which is characterized in that
The service unit is configured to corporate client and the service provider provides service framework agreement, the service framework association
View at least distributes the duty of the service provider and the platform.
7. service outsourcing system as described in claim 1, which is characterized in that
The service unit provides talent service and infrastructure services according to the service framework agreement.
8. service outsourcing system as claimed in claim 7, which is characterized in that
The talent service includes the storage talent that talent bank is matched according to the service outsourcing demand.
9. service outsourcing system as claimed in claim 7, which is characterized in that
It is described that the infrastructure services, which include according to the service type of the service outsourcing demand and the service provider,
Corporate client and the service provider match infrastructure.
10. service outsourcing system as described in claim 1, which is characterized in that
The identical service outsourcing demand is carried out integration according to several request slips and generates a buying order by the analytical unit；
The service unit is several matched service providers of corporate client Collective choice according to the buying order.
11. a kind of service outsourcing method, which is characterized in that
It is calling unit, analytical unit and service unit the method includes one platform of building；
The calling unit is configured to obtain the service outsourcing demand of corporate client and be generated according to the service outsourcing demand
Request slip；
The analytical unit is audited according to service outsourcing demand of the request slip to corporate client；
The service unit selects matched service provider according to the request slip after audit.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811205253.7A CN109447435A (en) | 2018-10-16 | 2018-10-16 | Service outsourcing system and method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811205253.7A CN109447435A (en) | 2018-10-16 | 2018-10-16 | Service outsourcing system and method |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN109447435A true CN109447435A (en) | 2019-03-08 |
Family
ID=65546176
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201811205253.7A Pending CN109447435A (en) | 2018-10-16 | 2018-10-16 | Service outsourcing system and method |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN109447435A (en) |
Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104299085A (en) * | 2014-10-13 | 2015-01-21 | 宁波高新区阶梯科技有限公司 | Service outsourcing management cooperation platform and method |
| CN104331771A (en) * | 2014-10-31 | 2015-02-04 | 单利峰 | One-stop small/micro business service outsourcing management system |
| CN106203878A (en) * | 2016-07-21 | 2016-12-07 | 林金新 | A kind of account mass-rent method based on platform |
| CN106779307A (en) * | 2016-11-22 | 2017-05-31 | 崔岩 | The data processing method and system of cubic management system |
| CN108053138A (en) * | 2017-12-27 | 2018-05-18 | 华侨大学 | A kind of community manufacture system manufacturing service capability assessment method towards order demand |
-
2018
- 2018-10-16 CN CN201811205253.7A patent/CN109447435A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN104299085A (en) * | 2014-10-13 | 2015-01-21 | 宁波高新区阶梯科技有限公司 | Service outsourcing management cooperation platform and method |
| CN104331771A (en) * | 2014-10-31 | 2015-02-04 | 单利峰 | One-stop small/micro business service outsourcing management system |
| CN106203878A (en) * | 2016-07-21 | 2016-12-07 | 林金新 | A kind of account mass-rent method based on platform |
| CN106779307A (en) * | 2016-11-22 | 2017-05-31 | 崔岩 | The data processing method and system of cubic management system |
| CN108053138A (en) * | 2017-12-27 | 2018-05-18 | 华侨大学 | A kind of community manufacture system manufacturing service capability assessment method towards order demand |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| Zheng et al. | Smart phone and next generation mobile computing | |
| US8873724B2 (en) | Enhanced caller identification using caller readable devices | |
| US20100100377A1 (en) | Generating and processing forms for receiving speech data | |
| CN101364977A (en) | Remote reserved queue number calling system and method | |
| CN103813003B (en) | Data sharing method and the mobile terminal of mobile terminal in call | |
| CN102710755A (en) | Data mining method of terminal user social network, correlation method, device and system | |
| CN103971273B (en) | A kind of data processing method, apparatus and system | |
| CN103078984A (en) | Dialing method based on OCR (Optical Character Recognition) | |
| US11341749B2 (en) | System and method to identify visitors and provide contextual services | |
| CN109327887A (en) | Method and apparatus for generating information | |
| CN109447435A (en) | Service outsourcing system and method | |
| KR102231077B1 (en) | Interactive kiosk system having auto perception of customer based on beacon and method for providing a customer-oriented service using the same | |
| Mousumi et al. | Push Pull Services Offering SMS Based m-Banking System in Context of Bangladesh. | |
| KR101156526B1 (en) | User information exchange method between smart electronic equipment located in short distance | |
| KR102265356B1 (en) | Electronic business card module and method for calculating optimal meeting place | |
| CN101599980A (en) | Palm assistant system device for customer manager | |
| US20200322293A1 (en) | Information processing system and method | |
| KR20120042254A (en) | Method for providing a card robbery prevention service and system | |
| JP5969658B2 (en) | Information processing apparatus and information processing method | |
| KR20150086851A (en) | Real time remote data communication method and system by BLE(Bluetooth Low Energy) communication and the sound wave | |
| JP4463044B2 (en) | Personal information exchange method and apparatus | |
| JP2017162520A (en) | Information processing device and information processing method | |
| CN101820442A (en) | System and method for provisioning a device for communicating | |
| KR100675981B1 (en) | Mobile communication terminal and free-charge service server for free-charge message service | |
| KR20240050890A (en) | Scheduling system for multiple online talker's time schedule and scheduling method for the same |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20190308 |
|
| RJ01 | Rejection of invention patent application after publication |