CN109426989B

CN109426989B - Order processing method, method and equipment for providing reservation service

Info

Publication number: CN109426989B
Application number: CN201710721599.1A
Authority: CN
Inventors: 吕绍华
Original assignee: Alibaba Group Holding Ltd
Current assignee: Alibaba Group Holding Ltd
Priority date: 2017-08-22
Filing date: 2017-08-22
Publication date: 2022-05-31
Anticipated expiration: 2037-08-22
Also published as: WO2019037622A1; CN109426989A; TW201913512A

Abstract

The application discloses a method for processing order, a method for providing reservation service and a device, comprising the following steps: when acquiring consumption behavior data of a user, according to a consumption object contained in the consumption behavior data, an order object meeting a set condition with the consumption object is determined, then credit data of the user is acquired, and order service aiming at the order object is provided for the user based on the credit data of the user. If the user does consume the ordered object later, the process of actively initiating the order by the user is simplified because the user is provided with the order service of the object; if the user does not consume the ordered object later, the Internet service platform can automatically remove the object, so that the user experience of the user on the network service provided by the Internet service platform is greatly improved.

Description

Order processing method, method and equipment for providing reservation service

Technical Field

The present application relates to the field of internet information processing technologies and computer technologies, and in particular, to a method and an apparatus for processing an order and providing a reservation service.

Background

With the development of internet technology, internet service platforms provide more and more network services for users. For example: the ordering service means that the user can order the required objects through the object information provided in the Internet platform, and great convenience is brought to the life of the user.

Currently, a user can subscribe to a required object through object information provided in an internet platform, and the implementation manner of the object required by the subscription can be summarized as the following steps:

the first step is as follows: and the Internet service platform issues recommended object information to the user according to the historical ordering data of the user.

The second step is that: the user can select the object information needing to be ordered from the recommended object information, generate order data based on the object information needing to be ordered, and send the order data to the Internet service platform.

The third step: when the Internet service platform receives the order data, the ordered object resources are distributed for the user, a payment order is generated, and then the payment order is sent to the user, so that the user can complete payment based on the payment order, and the user can be ensured to order the required object.

However, after the user orders the object, the order object may no longer be needed for some objective or other reasons, so the user needs to perform an unsubscribe process to unsubscribe the ordered object. Thus, on one hand, the waste of object resources is caused; on the other hand, the unsubscribing process is relatively complicated, so that the user experience of the user on the Internet service platform is reduced.

Disclosure of Invention

In view of this, embodiments of the present application provide an order processing method, a method and a device for providing an appointment service, which are used to solve the problem in the prior art that a user experiences a low user experience on an internet service platform.

An embodiment of the present application provides an order processing method, including:

acquiring consumption behavior data of a user;

according to the consumption objects contained in the consumption behavior data, determining ordering objects meeting set conditions with the consumption objects;

acquiring credit data of the user;

and providing the user with a subscription service aiming at the subscription object according to the credit data.

The embodiment of the application also provides a method for providing reservation service, which comprises the following steps:

acquiring consumption behavior data of a user;

according to the consumption objects contained in the consumption behavior data, determining reservation objects meeting set conditions with the consumption objects;

acquiring credit data of the user;

and providing the reservation service aiming at the reservation object to the user according to the credit data.

The embodiment of the application also provides a method for providing reservation service for the entrance ticket object, which comprises the following steps:

acquiring the travel information of a user, wherein the travel information comprises address information;

according to the address information contained in the travel information, determining a ticket object associated with a position corresponding to the address information;

acquiring credit data of the user;

and providing the reservation service aiming at the entrance ticket object to the user according to the credit data.

The embodiment of the application also provides a method for providing reservation service for hotel objects, which comprises the following steps:

acquiring the travel information of a user, wherein the travel information comprises a destination;

according to the destination contained in the travel information, determining a hotel object associated with the destination;

acquiring credit data of the user;

providing a reservation service for the hotel subject to the user according to the credit data.

An embodiment of the present application further provides an order processing device, including:

the acquisition unit is used for acquiring consumption behavior data of a user;

a determining unit configured to determine, based on a consumption object included in the consumption behavior data, an order object satisfying a set condition with the consumption object;

the acquisition unit acquires credit data of the user;

and the processing unit is used for providing the subscription service aiming at the subscription object for the user according to the credit data.

An embodiment of the present application further provides an apparatus for providing a subscription service, including:

the acquisition unit is used for acquiring consumption behavior data of a user;

a determining unit configured to determine, based on a consumption object included in the consumption behavior data, a reservation object that satisfies a setting condition with the consumption object;

the acquisition unit acquires credit data of the user;

and a processing unit which provides the user with a reservation service for the reservation object according to the credit data.

An embodiment of the present application further provides an apparatus for providing a reservation service for a ticket object, including:

the system comprises an acquisition unit, a processing unit and a processing unit, wherein the acquisition unit is used for acquiring the travel information of a user, and the travel information comprises address information;

a determination unit configured to determine, based on the address information included in the travel information, a ticket object associated with a position corresponding to the address information;

the acquisition unit acquires credit data of the user;

and the processing unit is used for providing reservation service aiming at the entrance ticket object for the user according to the credit data.

An embodiment of the present application further provides an apparatus for providing a reservation service for a hotel object, including:

the system comprises an acquisition unit, a processing unit and a processing unit, wherein the acquisition unit is used for acquiring the travel information of a user, and the travel information comprises a destination;

the determining unit is used for determining a hotel object associated with the destination according to the destination contained in the travel information;

the acquisition unit acquires credit data of the user;

and the processing unit is used for providing reservation service aiming at the hotel object for the user according to the credit data.

An embodiment of the present application further provides an order processing device, including: a memory and at least one processor, wherein: the memory stores a program and is configured to perform, by the at least one processor, the steps of:

acquiring consumption behavior data of a user;

acquiring credit data of the user;

An embodiment of the present application further provides an apparatus for providing a subscription service, including: a memory and at least one processor, wherein: the memory stores a program and is configured to perform, by the at least one processor, the steps of:

acquiring consumption behavior data of a user;

acquiring credit data of the user;

The embodiment of the present application further provides an apparatus for providing a reservation service for an entrance ticket object, including: a memory and at least one processor, wherein: the memory stores a program and is configured to perform, by the at least one processor, the steps of:

acquiring credit data of the user;

The embodiment of the application provides equipment for providing reservation service for hotel objects, which comprises: a memory and at least one processor, wherein: the memory stores a program and is configured to perform, by the at least one processor, the steps of:

acquiring credit data of the user;

The embodiment of the application adopts at least one technical scheme which can achieve the following beneficial effects:

according to the technical scheme provided by the embodiment of the application, when the consumption behavior data of the user is obtained, the order object meeting the set conditions with the consumption object is determined according to the consumption object contained in the consumption behavior data, the credit data of the user is further obtained, and the order service aiming at the order object can be provided for the user based on the credit data of the user. Therefore, based on the consumption behavior data of the user, other objects which the user may need to consume at a certain time in the future can be estimated, the objects are taken as ordering objects, and ordering service is provided for the user based on the credit data of the user; if the user does not consume the ordered object afterwards, the Internet service platform can automatically remove the object, the removal process is relatively simple to execute, and the user experience of the user on the network service provided by the Internet service platform is greatly improved.

Drawings

The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:

fig. 1 is a schematic flowchart of an order processing method according to an embodiment of the present application;

fig. 2 is a flowchart illustrating a method for providing a subscription service according to an embodiment of the present application;

fig. 3 is a schematic flowchart of a method for providing reservation services for ticket objects according to an embodiment of the present application;

fig. 4 is a flowchart illustrating a method for providing a reservation service for a hotel object according to an embodiment of the present application;

fig. 5 is a schematic structural diagram of an order processing device according to an embodiment of the present application;

fig. 6 is a schematic structural diagram of an apparatus for providing a subscription service according to an embodiment of the present application;

fig. 7 is a schematic structural diagram of an apparatus for providing a reservation service for a ticket object according to an embodiment of the present application;

fig. 8 is a schematic structural diagram of an apparatus for providing a reservation service for a hotel object according to an embodiment of the present application.

Detailed Description

In order to achieve the purpose of the present application, embodiments of the present application provide an order processing method, a method and a device for providing an ordering service, when acquiring consumption behavior data of a user, according to a consumption object included in the consumption behavior data, an order object satisfying a set condition with the consumption object is determined, and then credit data of the user is acquired, and based on the credit data of the user, an ordering service for the order object can be provided to the user. Therefore, based on the consumption behavior data of the user, other objects which the user may need to consume at a certain time in the future can be estimated, the objects are taken as ordering objects, and ordering service is provided for the user based on the credit data of the user; if the user does not consume the ordered object, the Internet service platform can automatically remove the object, the removal process is relatively simple to execute, and the user experience of the user on the network service provided by the Internet service platform is greatly improved.

The technical solution for providing reservation service described in the embodiment of the present application may be applied to an internet service platform for providing travel service, an internet service platform for providing hotel service and traffic service, and an internet service platform for issuing a cross-marketing strategy, which is not limited specifically herein. The cross marketing strategy can mean that when a user consumes a certain object A in the Internet service platform, the Internet service platform can push an object B associated with the object A to the user according to the configured cross marketing strategy.

The reservation service described in the embodiment of the application can be understood as providing a reservation interface for an internet service platform, and providing the reservation service for a user through the reservation interface. In practical applications, the reservation service is generally used in the fields of medical treatment, diet, and the like. The appointment service enables a user to appoint a certain future event in advance (for example, appointing XX to see a doctor), so that the user can implement the appointed event (see the doctor) when the appointed event arrives at the XX day, the problem that the event needing to be implemented cannot be implemented (for example, the doctor cannot see) due to other reasons (for example, the doctor does not hang on the number) is effectively prevented, and great convenience is brought to the production and life of the user.

In the embodiment of the application, the internet service platform can provide the subscription service of the object B to the user by adopting a subscription service mode.

The credit data described in the embodiment of the present application may be understood as a credit value that the internet service platform evaluates for the user according to the user behavior data, may also be understood as credit data of the user provided by a credit evaluation organization, and may also be understood as guarantee data provided for the user by other users, that is, the credit data described in the embodiment of the present application may be broadly understood as data that can characterize or estimate the user credit, and the form of the credit data is not specifically limited herein.

In order to make the objects, technical solutions and advantages of the present application more apparent, the technical solutions of the present application will be described in detail and completely with reference to the following specific embodiments of the present application and the accompanying drawings. It should be apparent that the described embodiments are only a few embodiments of the present application, and not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.

The technical solutions provided by the embodiments of the present application are described in detail below with reference to the accompanying drawings.

Fig. 1 is a schematic flowchart of an order processing method according to an embodiment of the present disclosure. The method may be as follows.

Step 101: and acquiring consumption behavior data of the user.

In the embodiment of the application, the server can monitor the consumption behavior of the user in real time, wherein the consumption behavior can be the behavior of clicking a purchase control and/or a payment control by the user, and further the consumption behavior data of the user is determined; the consumption behavior data of the user may also be obtained from the log database in real time or periodically, which is not limited herein.

The consumption behavior data described in the embodiment of the present application may refer to behavior data generated after a user clicks a purchase control and/or a payment control for a certain consumption object. The consumption object may be various traffic tickets (including but not limited to air tickets and train tickets), hotel information for providing accommodation in a certain place, and the like.

Step 102: and determining an ordering object meeting set conditions with the consumption object according to the consumption object contained in the consumption behavior data.

In the embodiment of the application, according to the consumption object contained in the consumption behavior data, a recommendation object associated with the consumption object is determined;

screening out recommended objects with the consumption number larger than a set threshold value from the determined recommended objects;

and determining the screened recommendation object as an ordering object meeting set conditions with the consumption object.

Specifically, determining a recommendation object associated with the consumption object according to the consumption object included in the consumption behavior data includes:

determining destination information reached by the user according to a consumption object contained in the consumption behavior data;

and determining a recommendation object associated with the address contained in the destination information according to the destination information.

Step 103: and acquiring credit data of the user.

In this embodiment of the present application, the server may send a credit data acquisition request to the credit management server, where the credit data acquisition request includes a user identifier of the user; and when receiving the credit acquisition request, the credit management server inquires the credit data corresponding to the user identification and returns the found credit data to the server, so that the server can acquire the credit data of the user.

Alternatively, the server stores the credit data of different users locally, so the server can search the credit data of the user from the credit database according to the user identification of the user.

Step 104: and providing the user with a subscription service aiming at the subscription object according to the credit data.

In the embodiment of the application, when the credit value contained in the credit data is greater than a set threshold value, the user is provided with the subscription service aiming at the subscription object.

Step 105: after determining that the subscription service is provided for the user for the subscription object, determining whether the user uses the subscription object when the use time arrives, and if so, executing step 106; otherwise, step 107 is performed.

Step 106: determining that the user has not used the subscription object when the determined usage time arrives; and automatically releasing the subscription service of the subscription object and releasing the subscription object.

Step 107: determining that the user uses the subscription object when the determined usage time arrives; and generating a payment order aiming at the ordering object, and sending the payment order to the user.

Specifically, consumption data of the user is acquired from an object providing server providing the ordering object; and determining that the user uses the order object according to the order object contained in the consumption data.

Preferably, the method further comprises:

and if the payment completion information sent by the user is not received within the set time, modifying the credit data of the user.

Fig. 2 is a flowchart illustrating a method for providing a subscription service according to an embodiment of the present application. The method may be as follows. The execution subject of the embodiment of the application can be a server corresponding to an internet service platform for providing network services.

Step 201: and acquiring consumption behavior data of the user.

In the embodiment of the application, the server can monitor the consumption behavior of the user in real time, wherein the consumption behavior can be the behavior of clicking a purchase control and/or a payment control by the user, and further the consumption behavior data of the user is determined; the consumption behavior data of the user may also be obtained from the log database in real time or periodically, and is not limited specifically here.

Step 202: and determining a reservation object meeting a set condition with the consumption object according to the consumption object contained in the consumption behavior data.

In the embodiment of the application, according to the association relationship between different objects, the commodity object associated with the consumption object may be determined according to the consumption object included in the consumption behavior data.

The number of the commodity objects specified here may be 1 or more.

And if the number of the determined commodity objects is 1, determining the determined commodity objects as reservation objects meeting set conditions with the consumption objects.

And if a plurality of determined commodity objects are provided, screening out the commodity objects with the consumption number larger than a set threshold value from the determined commodity objects as reservation objects meeting set conditions with the consumption objects.

The consumption number can be determined according to the number of people who have purchased the commodity object, and the larger the consumption number is, the higher the possibility that the user consumes the reservation object is, that is, the internet service platform provides the reservation service of the commodity object for the user, the higher the possibility that the user performs the contract is, and the purpose of cross marketing can be achieved; on the other hand, the smaller the possibility that the user consumes the reservation target.

Or determining destination information reached by the user according to a consumption object contained in the consumption behavior data; determining a commodity object associated with the address contained in the destination information according to the destination information; and screening out the commodity objects with the consumption number larger than a set threshold value from the determined commodity objects as reservation objects meeting set conditions with the consumption objects.

Assuming that the consumption object included in the consumption behavior data is a ticket (or an airline ticket), destination information reached by the user may be determined based on the consumption object included in the consumption behavior data.

Experience has shown that when a user arrives at a place where the user is not a frequent residence, the first consideration is the accommodation problem. Then, based on the technical solution provided by the embodiment of the present application, the server may find out the hotel object associated with the address included in the destination information from the database providing the accommodation information based on the destination reached by the user. And further determining the consumption number of each hotel object, namely the number of users ordering the hotel objects, and screening the hotel objects with the consumption number larger than a set threshold value from the determined hotel objects as the reservation objects meeting set conditions with the consumption objects.

The number of hotel objects screened out here may be 1 or multiple. If the number of the hotel objects is multiple, the screened hotel objects can be ranked according to the consumption number, and a plurality of hotel objects ranked at the top are selected as reservation objects.

In addition, when the user arrives at a place which is not a frequent residence place, the user may possibly travel, and because the user has not yet arrived at the destination and cannot determine which places to visit, based on the technical solution provided by the embodiment of the present application, the server may find out the ticket object associated with the address contained in the destination information from the database providing the destination information based on the destination reached by the user. And further determining the consumption quantity of each ticket object, namely the number of users ordering the ticket objects, and screening the ticket objects with the consumption quantity larger than a set threshold value from the determined ticket objects as reservation objects meeting set conditions with the consumption objects.

It should be noted that, when the reservation service of the ticket object is provided for the user, the selling condition of the ticket object can be inquired, and further, when the reservation object is selected, the ticket object with a limited ticket source can be selected preferentially. For the ticket object with loose ticket source, the user can purchase the ticket object temporarily, but for the ticket object with tension ticket source, if the user takes an accident temporarily, the situation that the ticket object can not be purchased may occur, then the technical scheme provided by the embodiment of the application can automatically reserve the ticket object for the user in advance, avoid the situation that the user can not purchase the ticket when taking the accident temporarily, and further improve the user experience of the reservation service provided by the user to the internet server platform.

Preferably, if the consumption behavior data acquired in step 201 includes travel information of the user, where the travel information may be understood as a trip of the user, and the travel information may include a departure ticket and a return ticket, then according to the travel information, missing information in the travel information may be determined, where the missing information may include accommodation information, scenic spot ticket information, and the like. The server may then determine the hotel object and/or ticket object that provides the reservation service for the user in the manner described above.

The hotel object and/or the entrance ticket object can be determined according to consumption behavior data which is generated when other users arrive at the destination and is related to the hotel object and/or the entrance ticket object; or may be determined by calculating the usage probability of different hotels and/or tickets according to the consumption behavior data, which is not limited herein.

Step 203: and acquiring credit data of the user.

Alternatively, the server locally stores the credit data of different users, so the server may find the credit data of the user from the credit database according to the user identifier of the user.

In the embodiment of the present application, step 202 and step 203 may be executed in parallel, or may be executed sequentially, that is, step 202 is executed first, and then step 203 is executed; or step 203 is executed first, and then step 202 is executed, which is not limited in this respect.

If step 203 is executed first, in the embodiment of the present application, it may be determined whether to provide the subscription service to the user according to the credit data, that is, if the credit value included in the credit data is greater than the set threshold, it indicates that the user has good credit, and the subscription service may be provided to the user, at this time, step 202 is executed again, and it is further determined to which subscription service is provided to the user; if the credit value included in the credit data is not greater than the set threshold, it indicates that the user does not have good credit, and if there is a high risk that the user may be provided with a subscription service, it may be determined that the user is not provided with the subscription service, and therefore, in this case, step 202 may not be performed any more, which may save system resources used for performing step 202.

Step 204: and providing the user with a reservation service aiming at the reservation object according to the credit data.

In the embodiment of the application, when the credit value contained in the credit data is greater than a set threshold value, the user is provided with the reservation service aiming at the reservation object.

After determining that the user is provided with the reserved service aiming at the reserved object, transmitting reserved service information to the user, wherein the reserved service information comprises reserved time, the reserved object, effective time of the reserved service and the like. The effective time of the subscription service here can be understood as the last time when the user is required to confirm the enjoyment of the subscription service. Such as: if the user does not send a confirmation message to enjoy the reserved service to the server before the day before the reserved time, the server can automatically release the reserved service when the reserved time arrives, so as to ensure that the reserved object can become a free resource in the reserved time.

Preferably, after determining to provide the reservation service for the user for the reservation object, the method further comprises:

determining that the user has not used the reservation object when the determined reservation time arrives; and automatically releasing the reserved service for the reserved object and releasing the reserved object.

The reservation time here may be determined based on the usage time of the reservation object, for example: the using time of the reserved object is XX year YY month ZZ day, when the reserved service is provided for the user, a time (such as a day ahead of the using time or a few hours before the using time) can be provided for the user, and if the user arrives at the time, the confirmation information is sent to the server, so that the user can be determined to use the reserved object; if the user does not send confirmation information to the server at the time of arrival, it can be determined that the user has not used the reservation object.

Therefore, the server can timely release the reserved objects to ensure the utilization rate of the reserved objects and effectively avoid the resource waste of the reserved objects.

and when the determined reservation time is reached, determining that the user uses the reservation object.

Here, determining that the user uses the reservation object includes:

acquiring consumption data of the user from an object providing server providing the reservation object;

and determining that the user uses the reservation object according to the reservation object contained in the consumption data.

And further generating a payment order aiming at the reservation object, and sending the payment order to the user.

Preferably, when the reservation time arrives, the user can be identified to use the reservation object upon receiving the confirmation information transmitted from the user. And further generating a payment order aiming at the reservation object, and sending the payment order to the user.

Preferably, in order to prevent some users from using the reserved objects maliciously and causing resource loss, the method further comprises:

For example: the default behavior of the user is marked in the system, or the credit value of the user is reduced, so that the safety of the reservation service can be effectively improved, and the risk of the reservation service is reduced.

And if the payment completion information sent by the user is received within the set time, adjusting the credit data of the user. The adjustment may be to increase the credit value of the user or to mark the behavior of the user performing on time in the system.

According to the technical scheme provided by the embodiment of the application, when the consumption behavior data of the user is obtained, the reservation object meeting the set condition with the consumption object is determined according to the consumption object contained in the consumption behavior data, the credit data of the user is further obtained, and the reservation service aiming at the reservation object can be provided for the user based on the credit data of the user. Therefore, based on the consumption behavior data of the user, other objects which the user may need to consume at a certain time in the future can be estimated, the objects are used as reservation objects, reservation service is provided for the user based on the credit data of the user, and if the user determines that the reserved objects need to be consumed later, the internet service platform already provides the reservation service of the objects for the user, so that the process that the user actively initiates reservation is simplified; if the user does not consume the reserved object, the Internet service platform can automatically release the object, the release process is relatively simple to execute, and the user experience of the user on the reserved service provided by the Internet service platform is greatly improved.

Fig. 3 is a flowchart illustrating a method for providing a reservation service for a ticket object according to an embodiment of the present application. The method may be as follows.

Step 301: and acquiring the travel information of the user, wherein the travel information comprises address information.

In the embodiment of the present application, the address information described herein may be one (and may be called as a destination), or may be multiple, for example: the user travels or stops at a plurality of different places, and the travel information of the user comprises the address information of the places to travel or stop.

Step 302: and determining the ticket object associated with the position corresponding to the address information according to the address information contained in the travel information.

In the embodiment of the present application, there may be a plurality of ticket objects associated with the position corresponding to the address information, and here, the ticket objects may be screened, and tickets of hot spots or famous spots (spots with a higher user selection probability) are selected as the ticket objects providing the reservation service according to the scheme described in the embodiment of the present application.

Step 303: and acquiring credit data of the user.

The credit data described in the embodiment of the present application may be understood as a credit value that is evaluated by the internet service platform for the user according to the user behavior data, may also be understood as credit data of the user provided by a credit evaluation organization, and may also be understood as guarantee data that is provided for the user by other users, that is, the credit data described in the embodiment of the present application may be broadly understood as data that can characterize or estimate the credit of the user, and the form of the credit data is not specifically limited herein.

Step 304: and providing the reservation service aiming at the entrance ticket object to the user according to the credit data.

Preferably, first, the time when the user arrives at the location corresponding to the address information is determined.

Secondly, according to the credit data and the time, a reservation service aiming at the entrance ticket object is provided for the user.

Specifically, in the case that it is determined that a preset condition is satisfied between the system time and the time, a reservation service for the ticket object is provided to the user according to the credit data.

The preset condition may be understood as a time condition for triggering the provision of the reservation service, that is, assuming that the preset condition is N hours after the time when the user arrives at the location corresponding to the address information, if the system time satisfies N hours after the time when the user arrives at the location corresponding to the address information, the reservation service for the ticket object is started to be provided to the user according to the credit data.

In practical applications, the time periods used may differ for different ticket objects. For example: the dolphin performance in the ocean hall, assuming that three sessions are scheduled for the dolphin performance a day: 10: 00-11 in the morning: 00; 1: 00-2: 00 at noon; 4: 00-5: 00 in the afternoon. It is necessary to determine the time of the performance to be seen to the user when the user is provided with the reservation service of the ticket object. In the technical solution provided in the embodiment of the present application, preferably, in a case that the time when the user arrives at the location corresponding to the address information is determined, the method further includes:

determining at least one usage period with the ticket object;

sending prompt information to the user, wherein the prompt information comprises the at least one use time period and is used for prompting the user to select one use time period from the at least one use time period;

receiving the user selected usage period.

For example: and if the user selects 1: 00-2: 00 noon, the reservation service of the entrance ticket object meeting the use time period can be provided for the user according to the credit data.

Specifically, when the credit value contained in the credit data is greater than a set threshold value, a reservation service for the entrance ticket object is provided to the user.

Preferably, providing a reservation service for the ticket object to the user based on the credit data comprises:

determining a credit level of the user according to the credit data;

and providing the reservation service for the credit level pair for the ticket object to the user according to the credit level.

For example: the system sets reservation services of different levels in advance according to different credit levels. The reservation services of different levels can be determined according to different attributes of the ticket object, such as: for the ticket objects of the same scenic spot, the ticket objects can be divided according to the visiting range, so that the ticket objects with wider visiting range can be provided for the users with high credit rating; for users with low credit rating, ticket objects with smaller visiting range can be provided;

for another example: the ticket objects can be divided according to the positions of the same ticket object, so that the ticket objects at the front positions relative to the position of the user with high credit rating can be provided; for users with low credit ratings, ticket objects located relatively back may be provided.

In addition, the reservation services of different levels can also be determined according to reservation time, reservation content and the like, and are not described in detail herein.

Preferably, after determining that the reservation service is provided for the user for the ticket object, the method further comprises:

determining that the user has not used the ticket object when the determined reservation time arrives;

and automatically releasing the reservation service of the ticket object and releasing the ticket object.

Determining that the user uses the ticket object when the determined reservation time arrives;

and generating a payment order aiming at the entrance ticket object, and sending the payment order to the user.

Fig. 4 is a flowchart illustrating a method for providing a reservation service for a hotel object according to an embodiment of the present application. The method may be as follows.

Step 401: and acquiring the travel information of the user, wherein the travel information comprises a destination.

Step 402: and determining a hotel object associated with the destination according to the destination contained in the travel information.

Step 403: and acquiring credit data of the user.

Step 404: providing a reservation service for the hotel subject to the user according to the credit data.

Specifically, first, the time when the user reaches the destination is determined.

Second, a reservation service for the hotel subject is provided to the user based on the credit data and the time the user arrives at the destination.

Specifically, in the case that a preset condition is met between the system time and the time when the user arrives at the destination, the reservation service for the hotel object is provided to the user according to the credit data.

Preferably, providing the reservation service for the hotel object to the user according to the credit data comprises:

acquiring the current position information of the user;

in the event that the location information is the same as the destination, providing a reservation service for the hotel object to the user in accordance with the credit data.

That is, a location information acquisition request is sent to a user, and location information located by a terminal device used by the user is received, and if the location information is the same as the destination, it indicates that the user has arrived at the destination, at which point, provision of a reservation service for the hotel object to the user may be triggered according to the credit data.

In other words, in the case that the location information is the same as the destination, it indicates that the user has arrived at the destination, and at this time, it may be triggered to acquire credit data of the user, and then provide the user with a reservation service for the hotel object according to the credit data.

The specific implementation manner in the above embodiment may refer to the contents shown in fig. 1 or fig. 2, and details are not repeated here.

Fig. 5 is a schematic structural diagram of an order processing device according to an embodiment of the present application. The order processing apparatus includes: an obtaining unit 501, a determining unit 502 and a processing unit 503, wherein:

the acquiring unit 501 acquires consumption behavior data of a user;

the determining unit 502 determines an order object satisfying a set condition with the consumption object according to the consumption object included in the consumption behavior data;

the acquiring unit 501 acquires credit data of the user;

the processing unit 503 provides the user with a subscription service for the subscription object according to the credit data.

In another embodiment of the present application, the apparatus further comprises: a release unit 504, wherein:

the releasing unit 504, after determining that the subscription service is provided for the user for the subscription object, determines that the user has not used the subscription object when the determined usage time arrives;

and automatically releasing the subscription service of the subscription object and releasing the subscription object.

In another embodiment of the present application, the apparatus further comprises: a payment unit 505, wherein:

the payment unit 505, after determining that the subscription service is provided for the user for the subscription object, determining that the user uses the subscription object when the determined usage time arrives;

and generating a payment order aiming at the ordering object, and sending the payment order to the user.

In another embodiment of the present application, the apparatus further comprises: a modification unit 506, wherein:

the modifying unit 506 modifies the credit data of the user if the payment completion information sent by the user has not been received within a set time.

In another embodiment of the present application, the determining unit 502 determines that the user uses the subscription object, including:

acquiring consumption data of the user from an object providing server providing the order object;

and determining that the user uses the order object according to the order object contained in the consumption data.

In another embodiment of the present application, the determining unit 502 determines, according to the consumption object included in the consumption behavior data, an order object satisfying a set condition with the consumption object, including:

determining a recommendation object associated with the consumption object according to the consumption object contained in the consumption behavior data;

screening out recommended objects with consumption number larger than a set threshold value from the determined recommended objects;

In another embodiment of the present application, the determining unit 502 determines, according to the consumption object included in the consumption behavior data, a recommendation object associated with the consumption object, including:

In another embodiment of the present application, the processing unit 503 provides a subscription service for the subscription object to the user according to the credit data, including:

and when the credit value contained in the credit data is larger than a set threshold value, providing the user with a subscription service aiming at the subscription object.

It should be noted that the apparatus provided in the embodiment of the present application may be implemented in a hardware manner, and may also be implemented in a software manner, which is not specifically limited herein. The device provided by the embodiment of the application can predict other objects which may be consumed by the user at a certain time in the future based on the consumption behavior data of the user, take the objects as ordering objects, provide ordering service for the user based on the credit data of the user, and simplify the process of actively initiating the ordering by the user because the internet service platform already provides the ordering service of the object for the user if the user really needs to consume the ordered objects later; if the user does not consume the ordered object, the Internet service platform can automatically remove the object, the removal process is relatively simple to execute, and the user experience of the user on the network service provided by the Internet service platform is greatly improved.

Fig. 6 is a schematic structural diagram of an apparatus for providing a subscription service according to an embodiment of the present application. The apparatus comprises: an acquisition unit 601, a determination unit 602, and a processing unit 603, wherein:

an acquisition unit 601 that acquires consumption behavior data of a user;

a determining unit 602, configured to determine, according to a consumption object included in the consumption behavior data, a reservation object that satisfies a set condition with the consumption object;

the acquiring unit 601, acquiring credit data of the user;

the processing unit 603 provides a reservation service for the reservation target to the user according to the credit data.

In another embodiment of the present application, the apparatus further comprises: a releasing unit 604, wherein:

the release unit 604, after determining that the reservation service is provided for the user for the reservation object, determines that the user has not used the reservation object when the determined reservation time arrives; and automatically releasing the reserved service of the reserved object and releasing the reserved object.

In another embodiment of the present application, the apparatus further comprises: a payment unit 605, wherein:

the payment unit 605, after determining that the reservation service is provided for the user for the reservation object, determining that the user uses the reservation object when the determined reservation time arrives; and generating a payment order aiming at the reservation object, and sending the payment order to the user.

In another embodiment of the present application, the apparatus further comprises: a modification unit 606, wherein:

the modifying unit 606 modifies the credit data of the user if the payment completion information sent by the user has not been received within a set time.

In another embodiment of the present application, the determining that the user uses the reservation object by the payment unit 605 includes:

In another embodiment of the present application, the determining unit 602 determines, according to the consumption object included in the consumption behavior data, a reservation object that satisfies a set condition with the consumption object, including:

determining a commodity object associated with the consumption object according to the consumption object contained in the consumption behavior data;

and screening out the commodity objects with the consumption number larger than a set threshold value from the determined commodity objects as reservation objects meeting set conditions with the consumption objects.

determining a commodity object associated with an address contained in the destination information according to the destination information;

In another embodiment of the application, the processing unit 603 provides a reservation service for the reservation object to the user according to the credit data, including:

and when the credit value contained in the credit data is larger than a set threshold value, providing the reservation service aiming at the reservation object for the user.

It should be noted that the device provided in the embodiment of the present application may be implemented by hardware or software, and is not limited herein. The device provided by the embodiment of the application can predict other objects which may be consumed by the user at a certain time in the future based on the consumption behavior data of the user, take the objects as reservation objects, provide reservation service for the user based on the credit data of the user, and simplify the flow of the user actively initiating the reservation because the internet service platform already provides the reservation service of the object to the user if the user determines to consume the reserved objects later; if the user does not consume the reserved object, the Internet service platform can automatically release the object, the release process is relatively simple to execute, and the user experience of the user on the reserved service provided by the Internet service platform is greatly improved.

Based on the same inventive concept, an embodiment of the present application further provides an apparatus for providing a subscription service, including: a memory and at least one processor, wherein: the memory stores a program and is configured to perform, by the at least one processor, the steps of:

acquiring consumption behavior data of a user;

acquiring credit data of the user;

For a specific implementation manner, reference may be made to the contents described in the above embodiments, which are not described in detail herein.

Fig. 7 is a schematic structural diagram of an apparatus for providing a reservation service for a ticket object according to an embodiment of the present application. The apparatus comprises: an obtaining unit 701, a determining unit 702 and a processing unit 703, wherein:

an obtaining unit 701, configured to obtain travel information of a user, where the travel information includes address information;

a determining unit 702 configured to determine, according to the address information included in the travel information, a ticket object associated with a position corresponding to the address information;

the acquiring unit 701 acquires credit data of the user;

the processing unit 703 provides a reservation service for the ticket object to the user according to the credit data.

In another embodiment of the application, the processing unit 703 provides a reservation service for the ticket object to the user according to the credit data, including:

determining the time when the user reaches the position corresponding to the address information;

and providing reservation service aiming at the ticket object to the user according to the credit data and the time of the user arriving at the destination.

In another embodiment of the present application, the processing unit 703 providing a reservation service for the ticket object to the user according to the credit data and the time when the user arrives at the destination includes:

and in the case that the system time and the time when the user arrives at the destination meet the preset condition, providing reservation service aiming at the entrance ticket object for the user according to the credit data.

In another embodiment of the present application, the processing unit 703 determines at least one usage period of time corresponding to the ticket object in case of determining a time when the user arrives at a location corresponding to the address information;

receiving the user selected usage period;

the processing unit 703 provides a reservation service for the ticket object to the user according to the credit data and the time, and includes:

and providing reservation services of the entrance ticket objects meeting the use time periods to the user according to the credit data.

In another embodiment of the present application, the processing unit 703 provides a reservation service for the ticket object to the user according to the credit data, including:

determining a credit level of the user according to the credit data;

and when the credit value contained in the credit data is larger than a set threshold value, providing reservation service aiming at the entrance ticket object for the user.

In another embodiment of the present application, the apparatus further comprises: a release unit 704, wherein:

the release unit 704, after determining that the reservation service is provided for the user for the ticket object, when the determined reservation time arrives, determines that the user has not used the ticket object;

In another embodiment of the present application, the apparatus further comprises: a payment unit 705, wherein:

the payment unit 705 determining that the user uses the ticket object when the determined reservation time arrives after determining that the reservation service is provided for the user with respect to the ticket object;

It should be noted that the device provided in the embodiment of the present application may be implemented by software, or may be implemented by hardware, and is not limited specifically herein.

determining a ticket object associated with the destination according to the destination contained in the travel information;

acquiring credit data of the user;

Fig. 8 is a schematic structural diagram of an apparatus for providing a reservation service for a hotel object according to an embodiment of the present application. The apparatus comprises: an acquisition unit 801, a determination unit 802, and a processing unit 803, wherein:

an acquisition unit 801 that acquires travel information of a user, the travel information including a destination;

a determining unit 802, configured to determine, according to a destination included in the travel information, a hotel object associated with the destination;

the acquiring unit 801 acquires credit data of the user;

the processing unit 803 provides the user with a reservation service for the hotel object according to the credit data.

In another embodiment of the present application, the processing unit 803 provides the reservation service for the hotel object to the user according to the credit data, including:

determining a time at which the user arrives at the destination;

providing a reservation service for the hotel subject to the user based on the credit data and the time of arrival of the user at the destination.

In another embodiment of the present application, the processing unit 803 provides a reservation service for the hotel object to the user according to the credit data and the time when the user arrives at the destination, including:

and providing the reservation service for the hotel object to the user according to the credit data under the condition that the preset condition is met between the system time and the time when the user arrives at the destination.

acquiring the current position information of the user;

providing a reservation service for the hotel object to the user according to the credit data if the location information is the same as the destination.

Based on the same inventive concept, an embodiment of the present application further provides an apparatus for providing a subscription service, which is characterized by comprising: a memory and at least one processor, wherein: the memory stores a program and is configured to perform, by the at least one processor, the steps of:

acquiring credit data of the user;

As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.

The memory may include forms of volatile memory in a computer readable medium, Random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of a computer-readable medium.

Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), Static Random Access Memory (SRAM), Dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), Read Only Memory (ROM), Electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), Digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, a computer readable medium does not include a transitory computer readable medium such as a modulated data signal and a carrier wave.

It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in the process, method, article, or apparatus that comprises the element.

The above description is only an example of the present application and is not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.

Claims

1. An order processing method, comprising:

acquiring consumption behavior data of a user;

acquiring credit data of the user; providing a subscription service for the subscription object to the user according to the credit data; the credit value contained in the credit data is greater than a set threshold value;

determining that the user uses the subscription object when the determined usage time arrives;

generating a payment order aiming at the ordering object, and sending the payment order to the user;

the determining, according to the consumption object included in the consumption behavior data, an order object that satisfies a set condition with the consumption object specifically includes:

screening out recommended objects with consumption number larger than a set threshold value from the determined recommended objects; wherein the consumption number is determined according to the number of people who have purchased the commodity object;

and determining the screened recommended object as an ordering object meeting set conditions with the consumption object.

2. The method of claim 1, wherein after determining to provide subscription services for the user for the subscription object, the method further comprises:

determining that the user has not used the subscription object when the determined usage time arrives;

3. The method of claim 1, further comprising:

4. The method of claim 1, wherein determining that the user uses the subscription object comprises:

5. The method according to claim 1, wherein determining, based on the consumption object included in the consumption behavior data, an order object satisfying a set condition with respect to the consumption object includes:

6. The method of claim 5, wherein determining a recommended object associated with the consumption object based on the consumption object included in the consumption behavior data comprises:

7. The method of claim 1, wherein providing the user with a subscription service for the subscription object based on the credit data comprises:

and when the credit value contained in the credit data is larger than a set threshold value, providing the subscription service aiming at the subscription object for the user.

8. A method for providing subscription services, comprising:

acquiring consumption behavior data of a user;

acquiring credit data of the user;

providing a reservation service for the reservation object to the user according to the credit data; the credit value contained in the credit data is greater than a set threshold value;

determining that the user uses the reservation object when the determined use time arrives;

generating a payment order aiming at the reservation object, and sending the payment order to the user;

the determining, according to the consumption object included in the consumption behavior data, a reservation object that meets a set condition with the consumption object specifically includes:

and determining the screened recommendation object as a reservation object meeting set conditions with the consumption object.

9. A method for providing reservation services for ticket objects, comprising:

acquiring credit data of the user;

providing a reservation service for the ticket object to the user according to the credit data; the credit value contained in the credit data is greater than a set threshold value;

generating a payment order aiming at the entrance ticket object, and sending the payment order to the user;

the determining, according to the address information included in the trip information, a ticket object associated with a location corresponding to the address information specifically includes:

according to address information contained in the travel information, determining a recommended object associated with the address information;

and determining the screened recommended objects as entrance ticket objects meeting set conditions with the address information.

10. The method of claim 9, wherein providing the reservation service for the ticket object to the user based on the credit data comprises:

and providing the reservation service aiming at the entrance ticket object to the user according to the credit data and the time.

11. The method of claim 10, wherein providing the user with a reservation service for the ticket object based on the credit data and the time comprises:

and under the condition that the preset condition is met between the system time and the time, providing reservation service aiming at the entrance ticket object for the user according to the credit data.

12. The method according to claim 9, wherein in case that the time when the user arrives at the location corresponding to the address information is determined, the method further comprises:

determining at least one usage period with the ticket object;

receiving the user selected usage period;

providing a reservation service for the ticket object to the user based on the credit data and the time, comprising:

and providing reservation services of the ticket objects meeting the use time periods to the users according to the credit data.

13. The method of claim 9, wherein providing the reservation service for the ticket object to the user based on the credit data comprises:

determining a credit level of the user according to the credit data;

and according to the credit level, providing reservation service corresponding to the credit level for the ticket object for the user.

14. The method of claim 9, wherein providing the reservation service for the ticket object to the user based on the credit data comprises:

and when the credit value contained in the credit data is greater than a set threshold value, providing the reservation service aiming at the entrance ticket object for the user.

15. The method of claim 9 or 14, wherein after determining that the reservation service is provided for the user for the ticket object, the method further comprises:

16. A method for providing reservation services for hotel objects, comprising:

acquiring credit data of the user;

providing a reservation service for the hotel subject to the user according to the credit data; the credit value contained in the credit data is greater than a set threshold value;

determining that the user uses the hotel object when the determined appointment time arrives;

generating a payment order aiming at the hotel object, and sending the payment order to the user;

the determining, according to the destination included in the travel information, the hotel object associated with the destination specifically includes:

determining a recommendation object associated with a destination according to the destination contained in the travel information;

and determining the screened recommended objects as hotel objects meeting set conditions with the destination.

17. The method of claim 16, wherein providing reservation services for the hospitality subjects to the user in accordance with the credit data comprises:

determining a time at which the user arrives at the destination;

18. The method of claim 17, wherein providing the user with a reservation service for the hotel object based on the credit data and a time of arrival of the user at the destination comprises:

providing a reservation service for the hotel subject to the user according to the credit data if it is determined that a preset condition is met between a system time and a time when the user arrives at the destination.

19. The method of claim 16, wherein providing reservation services for the hospitality subjects to the user in accordance with the credit data comprises:

acquiring the current position information of the user;

20. An order processing apparatus, comprising:

the acquisition unit is used for acquiring consumption behavior data of a user;

the acquisition unit acquires credit data of the user;

a processing unit for providing the user with a subscription service for the subscription object according to the credit data; the credit value contained in the credit data is greater than a set threshold value;

according to the consumption objects contained in the consumption behavior data, determining recommendation objects associated with the consumption objects;

21. An apparatus for providing a subscription service, comprising:

the acquisition unit acquires consumption behavior data of a user;

the acquisition unit acquires credit data of the user;

a processing unit which provides the user with a reservation service for the reservation object according to the credit data; the credit value contained in the credit data is greater than a set threshold value;

and determining the screened recommended object as a reserved object meeting set conditions with the consumption object.

22. An apparatus for providing reservation services for ticket objects, comprising:

the acquisition unit acquires credit data of the user;

a processing unit which provides the reservation service for the entrance ticket object to the user according to the credit data; the credit value contained in the credit data is greater than a set threshold value;

screening out recommended objects with the consumption number larger than a set threshold value from the determined recommended objects; wherein the consumption number is determined according to the number of people who have purchased the commodity object;

23. An apparatus for providing reservation services for hotel objects, comprising:

the acquisition unit acquires credit data of the user;

a processing unit, which provides the reservation service aiming at the hotel object to the user according to the credit data; the credit value contained in the credit data is greater than a set threshold value;

24. An order processing apparatus, comprising: a memory and at least one processor, wherein: the memory stores a program and is configured to perform, by the at least one processor, the steps of:

acquiring consumption behavior data of a user;

acquiring credit data of the user;

providing a subscription service for the subscription object to the user according to the credit data; the credit value contained in the credit data is greater than a set threshold value;

25. An apparatus for providing a subscription service, comprising: a memory and at least one processor, wherein: the memory stores a program and is configured to perform, by the at least one processor, the steps of:

acquiring consumption behavior data of a user;

acquiring credit data of the user;

26. An apparatus for providing reservation services for ticket objects, comprising: a memory and at least one processor, wherein: the memory stores a program and is configured to perform, by the at least one processor, the steps of:

acquiring credit data of the user;

27. An apparatus for providing reservation services for hotel objects, comprising: a memory and at least one processor, wherein: the memory stores a program and is configured to perform, by the at least one processor, the steps of:

acquiring credit data of the user;