CN109361892A - The signalling analysis method and device of voice and video telephone, electronic equipment, storage medium - Google Patents

The signalling analysis method and device of voice and video telephone, electronic equipment, storage medium Download PDF

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Publication number
CN109361892A
CN109361892A CN201811275393.1A CN201811275393A CN109361892A CN 109361892 A CN109361892 A CN 109361892A CN 201811275393 A CN201811275393 A CN 201811275393A CN 109361892 A CN109361892 A CN 109361892A
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China
Prior art keywords
signaling
sip
sip signaling
voice
video telephone
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CN201811275393.1A
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Chinese (zh)
Inventor
张秀凯
乔磊
刘广伟
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Ping An Technology Shenzhen Co Ltd
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Ping An Technology Shenzhen Co Ltd
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Priority to CN201811275393.1A priority Critical patent/CN109361892A/en
Publication of CN109361892A publication Critical patent/CN109361892A/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/14Systems for two-way working
    • H04N7/15Conference systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066Session management
    • H04L65/1101Session protocols
    • H04L65/1104Session initiation protocol [SIP]

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  • Engineering & Computer Science (AREA)
  • Multimedia (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Telephonic Communication Services (AREA)

Abstract

This application discloses a kind of signalling analysis method and devices of voice and video telephone, are related to technical field of data processing.The described method includes: obtaining the sip Signalling exchange information of voice and video telephone, the sip Signalling exchange information includes the sip signaling sequence formed according to chronological order;Every sip signaling in the sip signaling sequence is successively matched with the sip signaling in preset standard signaling rule one by one according to the chronological order;If there is the sip signaling not matched that in the sip signaling sequence, the sip signaling is problem signaling, records the relevant information of described problem signaling.Sip signaling can be carried out to abnormal voice and video telephone by method provided herein to automatically analyze.

Description

The signalling analysis method and device of voice and video telephone, electronic equipment, storage medium
Technical field
This application involves technical field of data processing, in particular to the signalling analysis method and dress of a kind of voice and video telephone It sets, electronic equipment, computer readable storage medium.
Background technique
Currently, voice and video telephone is all based on sip (Session Initiation Protocol, session initiation protocol) It establishes, in communication process, sip Signalling exchange can be carried out between session client and server sequentially in time, if The interactive process of sip signaling there is a problem, then this call cannot normally complete.
In the prior art, it if exception occurs in voice and video telephone, needs manually to all sip signalings of lump-sum call Analysis is verified one by one, to determine the sip signaling to go wrong, then again by further analyzing the sip signaling to go wrong, Finally obtain voice and video telephone exception reason for it.This method takes time and effort, and is not suitable for logical to large batch of audio-video Words are analyzed.
Therefore, how to realize that fast and efficiently carrying out analysis to the voice and video telephone for exception occur is to have in the prior art Problem to be solved.
Summary of the invention
Based on above-mentioned technical problem, this application provides a kind of signalling analysis method and devices of voice and video telephone, electronics Equipment, computer readable storage medium.
Techniques disclosed in this application scheme includes:
A kind of signalling analysis method of voice and video telephone, which comprises obtain the sip Signalling exchange of voice and video telephone Information, the sip Signalling exchange information include the sip signaling sequence formed according to chronological order;By the sip signaling sequence Every sip signaling in column according to the chronological order successively with the sip signaling in preset standard signaling rule one by one Match;If there is the sip signaling not matched that in the sip signaling sequence, the sip signaling is problem signaling, records institute State the relevant information of problem signaling.
Further, every sip signaling by the sip signaling sequence according to the chronological order successively It is matched one by one with the sip signaling in preset standard signaling rule, comprising: obtain the sip signaling sequence and preset institute respectively State the sip signaling that invite message is had in standard signaling rule;It is starting with the sip signaling with invite message, Every sip signaling in the sip signaling sequence is matched one by one with the sip signaling in the standard signaling rule.
Further, if there is the sip signaling not matched that, the sip signaling in the sip signaling sequence For problem signaling, the relevant information of described problem signaling is recorded, comprising: deposit in the sip signaling sequence if detected for the first time In described problem signaling, the relevant information of described problem signaling is recorded, and stops to carry out the sip signaling sequence and the standard The matching of sip signaling in signaling rule.
Further, if there is the sip signaling not matched that, the sip signaling in the sip signaling sequence For problem signaling, the relevant information of described problem signaling is recorded, comprising: if there are at least two in the sip signaling sequence Described problem signaling records the relevant information of whole described problem signalings.
Further, after the relevant information of the record described problem signaling, the method also includes: from being recorded Described problem signaling corresponding nodal information in the voice and video telephone is extracted in the relevant information of problem signaling;By to institute The nodal information of extraction problem signaling is analyzed, and the reason of signaling occurs and corresponding problem source device are obtained.
Further, the signalling analysis method of the voice and video telephone further include: letter will be carried out to the voice and video telephone It enables and analyzes resulting analysis result formation analysis report, the analysis report includes the relevant information of recorded problem signaling.
A kind of signalling analysis device of voice and video telephone, described device includes: that signaling obtains module, for obtaining audio-video The sip Signalling exchange information of call, the sip Signalling exchange information include the sip signaling sequence formed according to chronological order Column;Signaling matching module, for by every sip signaling in the sip signaling sequence according to the chronological order successively It is matched one by one with the sip signaling in preset standard signaling rule;Information logging modle, for being deposited in the sip signaling sequence In the case where the sip signaling not matched that, the relevant information of the sip signaling is recorded.
A kind of electronic equipment, the electronic equipment include:
Processor;
Memory is stored with computer-readable instruction on the memory, and the computer-readable instruction is by the processing When device executes, the signalling analysis method of foregoing voice and video telephone is realized.
A kind of computer readable storage medium, is stored thereon with computer program, and the computer program is held by processor When row, the signalling analysis method of foregoing voice and video telephone is realized.
The technical solution that embodiments herein provides can include the following benefits:
In this application, for there is abnormal voice and video telephone, this sound can be regarded according to method provided by the present application The corresponding sip signaling sequence of frequency call and preset standard signaling rule carry out Auto-matching, if obtaining existing in sip signaling sequence The sip signaling not matched that then records the relevant information of the sip signaling, relevant people then the sip signaling is then problem signaling Member then can judge the reason for leading to voice and video telephone exception by problem information obtained and the relevant information recorded.
Therefore, method provided herein can automatically analyze abnormal voice and video telephone progress sip signaling, and from Dynamic record and analyze needs manually to carry out all sip signalings of lump-sum voice and video telephone one by one in the prior art as a result, eliminating The troublesome operation of analysis realizes quick, efficient analysis to abnormal voice and video telephone.
It should be understood that the above general description and the following detailed description are merely exemplary, this can not be limited Application.
Detailed description of the invention
The drawings herein are incorporated into the specification and forms part of this specification, and shows the implementation for meeting the application Example, and in specification it is used to explain the principle of the application together.
Fig. 1 is a kind of hardware block diagram of computer equipment shown according to an exemplary embodiment;
Fig. 2 is the flow chart that a kind of signalling analysis method of voice and video telephone is shown according to an exemplary embodiment;
Fig. 3 is the signal that a kind of customer service call shown according to an exemplary embodiment establishes Signalling exchange situation in scene Figure;
Fig. 4 is the flow chart for showing a kind of signalling analysis method of voice and video telephone according to another exemplary embodiment;
Fig. 5 is a kind of signal of the Signalling exchange situation of abnormal voice and video telephone shown according to an exemplary embodiment Figure;
Fig. 6 is a kind of signal of the Signalling exchange situation of the abnormal voice and video telephone shown according to another exemplary embodiment Figure;
Fig. 7 is the prediction meanss of user's retention ratio in a kind of Internet application platform shown according to an exemplary embodiment Block diagram.
Through the above attached drawings, it has been shown that the specific embodiment of the present invention will be hereinafter described in more detail, these attached drawings It is not intended to limit the scope of the inventive concept in any manner with verbal description, but is by referring to specific embodiments Those skilled in the art illustrate idea of the invention.
Specific embodiment
Here will the description is performed on the exemplary embodiment in detail, the example is illustrated in the accompanying drawings.Following description is related to When attached drawing, unless otherwise indicated, the same numbers in different drawings indicate the same or similar elements.Following exemplary embodiment Described in embodiment do not represent all embodiments consistent with the application.On the contrary, they be only with it is such as appended The example of the consistent device and method of some aspects be described in detail in claims, the application.
Fig. 1 is a kind of block diagram of computer equipment shown according to an exemplary embodiment.As shown in Figure 1, computer is set Standby may include one or more following component: processing component 101, memory 102, power supply module 103, multimedia component 104, audio component 105, sensor module 107 and communication component 108.Wherein, said modules and be not all it is necessary, calculate Machine equipment can increase other assemblies according to itself functional requirement or reduce certain components, and this embodiment is not limited.
Processing component 101 usually control computer equipment integrated operation, such as with display, telephone call, data communication, Camera operation and the associated operation of daily record data processing etc..Processing component 101 may include one or more processors 109 It executes instruction, to complete all or part of the steps of aforesaid operations.In addition, processing component 101 may include one or more Module, convenient for the interaction between processing component 101 and other assemblies.For example, processing component 101 may include multi-media module, To facilitate the interaction between multimedia component 104 and processing component 101.
Memory 102 is configured as storing various types of data to support the operation in computer equipment.These data Example include any application or method for operating on a computing device instruction.Memory 102 can be by appointing The volatibility or non-volatile memory device or their combination of what type are realized, such as SRAM (Static Random Access Memory, static random access memory), EEPROM (Electrically Erasable Programmable Read-Only Memory, electrically erasable programmable read-only memory), EPROM (Erasable Programmable Read Only Memory, Erasable Programmable Read Only Memory EPROM), (Programmable Read-Only Memory may be programmed PROM Read-only memory), ROM (Read-Only Memory, read-only memory), magnetic memory, flash memory, disk or CD. One or more modules are also stored in memory 102, which is configured to be handled by the one or more Device 109 executes, all or part of step in signalling analysis method to complete following any shown voice and video telephone.
Power supply module 103 provides electric power for the various assemblies of computer equipment.Power supply module 103 may include power management System, one or more power supplys and other with for computer equipment generate, manage, and distribute the associated component of electric power.
Multimedia component 104 includes the screen of one output interface of offer between the computer equipment and user. In some embodiments, screen may include LCD (Liquid Crystal Display, liquid crystal display) and TP (Touch Panel, touch panel).If screen includes touch panel, screen may be implemented as touch screen, from the user to receive Input signal.Touch panel includes one or more touch sensors to sense the gesture on touch, slide, and touch panel.Institute The boundary of a touch or slide action can not only be sensed by stating touch sensor, but also be detected and the touch or slide phase The duration and pressure of pass.
Audio component 105 is configured as output and/or input audio signal.For example, audio component 105 includes a Mike Wind, when computer equipment is in operation mode, when such as call mode, recording mode, and voice recognition mode, microphone is configured To receive external audio signal.The received audio signal can be further stored in memory 102 or via communication component 108 send.In some embodiments, audio component 105 further includes a loudspeaker, is used for output audio signal.
Sensor module 107 includes one or more sensors, for providing the state of various aspects for computer equipment Assessment.For example, sensor module 107 can detecte the state that opens/closes of computer equipment, the relative positioning of component is passed The coordinate that sensor component 107 can also detect computer equipment or computer equipment one component changes and computer equipment Temperature change.In some embodiments, which can also include Magnetic Sensor, and pressure sensor or temperature pass Sensor.
Communication component 108 is configured to facilitate the communication of wired or wireless way between computer equipment and other equipment. Computer equipment can access the wireless network based on communication standard, such as WiFi (Wireless-Fidelity, wireless network), 2G or 3G or their combination.In one exemplary embodiment, communication component 108 is received via broadcast channel from outside The broadcast singal or broadcast related information of broadcasting management systems.In one exemplary embodiment, the communication component 108 also wraps NFC (Near Field Communication, near-field communication) module is included, to promote short range communication.For example, NFC module can Based on RFID (RadioFrequency Identification, radio frequency identification) technology, IrDA (Infrared Data Association, Infrared Data Association) technology, UWB (Ultra-Wideband, ultra wide band) technology, BT (Bluetooth, it is blue Tooth) technology and other technologies realize.
In the exemplary embodiment, computer equipment can be by one or more ASIC (Application Specific Integrated Circuit, application specific integrated circuit), DSP (Digital Signal Processing, at digital signal Manage device), PLD (Programmable Logic Device, programmable logic device), FPGA (Field-Programmable Gate Array, field programmable gate array), controller, microcontroller, microprocessor or other electronic components realize, be used for Execute the above method.
The concrete mode that processor executes operation in computer equipment in the present embodiment will be in related voice and video telephone It is described in detail in the embodiment of signalling analysis method, no detailed explanation will be given here.
Fig. 2 is a kind of flow chart of the signalling analysis method of voice and video telephone shown according to an exemplary embodiment, should Method is suitable for computer equipment shown in FIG. 1.As shown in Fig. 2, this method may comprise steps of:
In step 110, obtain the sip Signalling exchange information of voice and video telephone, sip Signalling exchange information include according to when Between sequencing formed sip signaling sequence.
Wherein, the voice and video telephone of the present embodiment meaning should include two kinds of business scenarios of voice-frequency telephony and video calling, Such as in customer service calling system, the voice and video telephone carried out should be understood as voice-frequency telephony, and handles in banking and be System, the call carried out should be understood as video calling.
Abnormal establish that the situation that exception occurs in voice and video telephone generally comprises voice and video telephone is hung up with abnormal, specifically may be used It can not be established including voice and video telephone, voice and video telephone client can not receive response, voice and video telephone and not complete also just automatically Situations such as hanging up, so that traffic affecting is normally handled.Therefore, it is necessary to analyze abnormal voice and video telephone, to be led to Talk about abnormal reason.
As previously described, because voice and video telephone is established based on sip protocol, and in communication process, client and service Sip Signalling exchange can be carried out according to chronological order between device, sip signaling set will be formed by according to chronological order Referred to as sip signaling sequence.
As a kind of feasible embodiment, business handling system, can be to call after completing each voice and video telephone Data carry out respective stored.System not only stores the content-data of voice and video telephone when carrying out data storage, also storage call The sip Signalling exchange situation completed in the process.
Therefore, it once abnormal voice and video telephone occurs in business handling system, then can be obtained from the system corresponding Voice and video telephone sip signaling sequence, with by the sip signaling sequence of acquisition carry out analysis acquisition problem source where.
And as another feasible embodiment, each pen that settable monitoring thread carries out business handling system Voice and video telephone is monitored, and can obtain the sip generated during each voice and video telephone automatically by the monitoring thread Signaling sequence.
It should illustrate that being includes the nodal information for carrying out sip Signalling exchange, the section of Signalling exchange in sip signaling sequence Point information should be understood as transmitting terminal and the receiving end of signaling, for example, a certain sip signaling is to be sent to server by client , the nodal information of the signaling then includes client and server.
In step 130, every sip signaling in sip signaling sequence is successively marked with pre- according to chronological order Definite message or answer enables the sip signaling in rule match one by one.
Wherein, preset standard signaling rule is pre-set a set of standard sip Signalling exchange rule, for indicating one During the normal voice and video telephone of section, how sip signaling interacts according to chronological order.Therefore, can will work as Every sip signaling in sip signaling sequence corresponding to preceding exception voice and video telephone is successively marked with pre- according to chronological order Definite message or answer enables the sip signaling in rule be matched one by one, by matching result come decision problem source.
For example, as shown in figure 3, being established in scene in a simple customer service call, when client initiates audio-video When call, one can be sent to SBC (session border controller, Session Border Controller) server and had The sip signaling of " invite (invitation) " message indicates that client preparation starts to call;SBC server can return to visitor after receiving One, family end has the sip signaling of " 180ringing (ring) " message, indicates that SBC server has received client transmission Sip signaling;Sip signaling with " invite " message can be transmitted to the sip server of rear end by SBC server, and indicating will Sip server is informed in the request that client prepares to initiate calling;After sip server receives sip signaling, then to SBC server The sip signaling for having " 200ok " is returned to, expression can establish voice and video telephone;SBC server is then by this sip signaling It is transmitted to client, to indicate that client can establish voice and video telephone.Wherein, SBC server can be gateway and (can be regarded as A kind of intermediary), sip server is customer service call Platform Server, is attended a banquet for distributing to the voice and video telephone of access Customer service.
As a result, according to chronological order institute between the client in the example above, SBC server and sip server The interactive process of sip signaling is carried out, as establishes the pre-set standard signaling rule of scene institute for the customer service call.It should Illustrating, standard signaling rule described in the present embodiment should also be as the nodal information comprising carrying out sip Signalling exchange, such as According to time order and function book sequence, first sip signaling with " invite (invitation) " message is from client to SBC server It initiates.
In practical applications, may be different for the default standard signaling rule of different scenes, but in general, appoint A voice and video telephone anticipate when starting to carry out, the sip signaling initiated should be the sip signaling with " invite " message.
Therefore, it when carrying out the matching of sip signaling, need to obtain respectively in sip signaling sequence and preset standard signaling rule First have " invite " message sip signaling, be then with the acquired sip signaling with " invite " message Begin, each sip signaling in sip signaling sequence is matched one by one with the sip signaling in preset standard rule.
It is still illustrated so that above-mentioned customer service call establishes scene as an example, the standard signaling rule is as shown in Figure 3, it is assumed that current The sip signaling sequence of voice and video telephone includes signaling A to E, and signaling A has " invite " message, then first by signaling A and Fig. 3 Shown first sip signaling is matched, then successively according to chronological order by signaling B to E respectively with it is shown in Fig. 3 its Remaining sip signaling matches one by one.
In step 150, if there is the sip signaling not matched that in sip signaling sequence, which is problem Signaling records the relevant information of the problem signaling.
Wherein, there is the sip signaling not matched that in sip signaling sequence may include following situations: one is sip signalings It is different from corresponding sip signaling content in standard signaling rule that there are the contents of sip signaling in sequence, is still carried out with the example above Illustrate, if signaling B is the sip signaling with " 200ringing " message, and is band if Article 2 sip signaling shown in Fig. 3 There is the sip signaling of " 180ringing " message, then the content of the two sip signaling does not match that.
Another situation is that there are the nodal informations of sip signaling and regular different, the example of standard signaling in sip signaling sequence Such as, if signaling B is the sip signaling with " 180ringing " message, and the nodal information of the sip signaling indicates the sip signaling It is that sip server is sent to by SBC server, it is different from the nodal information of the signaling of Article 2 sip shown in Fig. 3.Alternatively, sip The case where there is the sip signaling not matched that in signaling sequence can include both situations above simultaneously.
If there is the sip signaling that does not match that with standard signaling rule in sip signaling sequence, sip signaling if is to ask Signaling is inscribed, the relevant information of the problem signaling need to be recorded.Wherein, the relevant information of the problem signaling should include at least the signaling Particular content and nodal information.
After the error of one of them node of voice and video telephone link, subsequent whole link can all malfunction, therefore As a kind of feasible embodiment, after obtaining first problem signaling, subsequent sip signaling is analyzed in stopping, with section Save the system resource of computer equipment.Detailed process is, if detected in sip signaling sequence for the first time there are problem signaling, After the relevant information for recording the problem signaling, stop to carry out in sip signaling sequence in remaining sip signaling and standard signaling rule The matching of sip signaling.
And in another feasible embodiment, it needs to believe the whole sip signalings and standard of lump-sum voice and video telephone It enables rule be matched one by one, if there are at least two signalings in sip signaling sequence, records each problem signaling Relevant information, to carry out signalling analysis in all directions to lump-sum voice and video telephone by the whole issue signaling obtained.
Therefore, in method provided in this embodiment, for abnormal voice and video telephone, can by by sip signaling sequence with Preset standard signaling rule carries out Auto-matching, and analysis obtains the related letter of the problem of there are problems that signaling and signaling one by one Breath eliminates the prior art and needs the operation manually analyzed one by one all sip signalings of lump-sum voice and video telephone, realizes pair Abnormal voice and video telephone carries out quick, efficient analysis.
Fig. 4 is a kind of signalling analysis method flow diagram of the voice and video telephone proposed according to another exemplary embodiment. As shown in figure 4, this method is on the basis of the above embodiments, can with the following steps are included:
In step 210, it is right in voice and video telephone that problem signaling is extracted from the relevant information of recorded problem signaling The nodal information answered.
As previously described, since the relevant information of recorded problem signaling includes that the particular content of problem signaling and node are believed Breath, therefore, but this extracts the nodal information of problem signaling from recorded information.
In step 230, it is analyzed by the nodal information to extracted problem signaling, obtains what problem signaling occurred Reason and corresponding problem source device.
Wherein, the nodal information of problem signaling indicates transmitting terminal and the receiving end of this signaling, can be by the signaling Interaction scenario between transmitting terminal and receiving end is analyzed, to judge to obtain the reason of causing the problem signaling to occur and corresponding The problem of source device.
Specifically, if the receiving end of the transmitting terminal of first problem signaling and upper one normal signaling is same equipment, The transmitting terminal that then can determine that the problem signaling is problem source device.Such as in the example illustrated in fig. 5, sip signaling shown in dotted line is Article 2 sip signaling in standard signaling rule, if the Article 2 sip signaling of current voice and video telephone is sent out by SBC server It send to sip server, and first sip signaling with " invite " message is normal signaling, then can determine that the problem signaling The reason of appearance are as follows: SBC server receive client transmission the sip signaling with " invite " message after, not to Client returns to the sip signaling for having " 180ringing " message, but directly turns the sip signaling with " invite " message Issue sip server.It can confirm that the SBC server is problem source device as a result,.
If the transmitting terminal of first problem signaling is different from the upper one normal receiving end of signaling, cannot be according only to this The nodal information of problem signaling determines problem source device, needs according to the nodal information of a plurality of problem signaling come comprehensive descision. For example, showing two problem signalings in Fig. 6, first problem signaling is sent to SBC server, Article 2 by sip server Problem signaling is sent to client by SBC server, and second that dotted line signaling shown in Fig. 6 includes by standard signaling rule Item and Article 3 sip signaling.
The reason of signaling occurs can be analyzed to go wrong as a result, are as follows: SBC server is receiving having for client transmission After the sip signaling of " invite " message, no normal direction client returns to the sip signaling for having " 180ringing " message, and cannot The sip signaling is forwarded to sip server, and sip server disappears with " invite " being not received by SBC server and send In the case where the sip signaling of breath, the sip signaling with " 200ok " message actively is had sent to SBC server.Therefore, SBC takes There is Signalling exchange problem in business device and sip server, and SBC server and sip server are problem source device.
It should be noted that how the example above is in order to easier to understand by the node to extracted problem signaling Information carries out a point analysis, to obtain the reason of problem signaling occurs and the exemplary illustration that corresponding problem source device carries out, And in practical applications, it is often various and unfixed due to causing voice and video telephone abnormal, basis should be needed The abnormal actual sip signaling sequence of voice and video telephone and preset standard signaling rule are judged.
Further, in one exemplary embodiment, above-described embodiment can be subjected to signalling analysis to voice and video telephone Result form analysis report, include the relevant information of recorded problem signaling in the analysis report, can also include above-mentioned reality Apply the reason of example analysis gained problem signaling occurs and corresponding problem source device.
Related operation maintenance personnel can by obtaining and checking analysis report, the reason of quickly to position abnormal voice and video telephone, And carry out respective handling.For example, related operation maintenance personnel can know that SBC server is receiving client by checking analysis report After the sip signaling with " invite " message sent, no normal direction client returns to the sip with " 180ringing " message and believes It enables, but the sip signaling with " invite " message is directly transmitted to this signaling problem of sip server, then take phase Measure is answered to solve the problems, such as this.
Therefore, method provided in this embodiment can solve asking for abnormal voice and video telephone appearance convenient for related operation maintenance personnel Topic, avoid subsequent carried out voice and video telephone from identical problem occur, with guarantee operation system carry out voice and video telephone can By property.
Fig. 7 is a kind of signalling analysis device of voice and video telephone shown according to an exemplary embodiment.Scheme as shown with 7, The device includes that signaling obtains module 310, signaling matching module 330 and information logging modle 350.
Wherein, signaling obtains the sip Signalling exchange information that module 310 is used to obtain voice and video telephone, sip Signalling exchange letter Breath includes the sip signaling sequence formed according to chronological order.
Signaling matching module 330 be used for by every sip signaling in sip signaling sequence according to chronological order successively with Sip signaling in preset standard signaling rule matches one by one.
In the case where for there is the sip signaling not matched that in sip signaling sequence in information logging modle 350, record The relevant information of sip signaling.
In one exemplary embodiment, signaling matching module 330 can specifically include specific signaling acquiring unit and specific Signaling matching unit.
Specific signaling acquiring unit has for being obtained in sip signaling sequence and preset standard signaling rule respectively The sip signaling of invite message.
Specific signaling matching unit is used to the sip signaling with invite message be starting, will be in sip signaling sequence Every sip signaling is matched one by one with the sip signaling in standard signaling rule.
In one exemplary embodiment, information logging modle 350 is specifically used for, in detecting sip signaling sequence for the first time There are under problem signaling cases, record the relevant information of the problem signaling, and suspension progress sip signaling sequence and standard signaling rule The then matching of middle sip signaling.
In one exemplary embodiment, information logging modle 350 is specifically used for, and has at least two in sip signaling sequence In the case where problem signaling, the relevant information of whole issue signaling is recorded.
In one exemplary embodiment, the signalling analysis device of above-mentioned voice and video telephone further includes nodal information extraction module With nodal information analysis module.
Wherein, nodal information module from the relevant information of the recorded problem signaling of information logging modle 350 for extracting Described problem signaling corresponding nodal information in voice and video telephone.
Nodal information analysis module obtains the letter for analyzing by the nodal information to extracted problem signaling The reason of order occurs and corresponding problem source device.
In one exemplary embodiment, it includes generating mould that the signalling analysis device of above-mentioned voice and video telephone, which further includes analysis, Block forms analysis report for that will carry out the resulting analysis result of signalling analysis to voice and video telephone, and analysis report includes being remembered The relevant information of record problem signaling.
It should be noted that method provided by device provided by above-described embodiment and above-described embodiment belongs to same structure Think, the concrete mode that wherein modules execute operation is described in detail in embodiment of the method, no longer superfluous herein It states.
In one exemplary embodiment, the application also provides a kind of electronic equipment, which includes:
Processor;
Memory is stored with computer-readable instruction on the memory, when which is executed by processor, Realize the prediction technique of user's retention ratio in Internet application platform as previously shown.
In one exemplary embodiment, the application also provides a kind of computer readable storage medium, is stored thereon with calculating Machine program when the computer program is executed by processor, realizes user's retention ratio in Internet application platform as previously shown Prediction technique.
It should be understood that the application is not limited to the precise structure that has been described above and shown in the drawings, and And various modifications and change can executed without departing from the scope.Scope of the present application is only limited by the accompanying claims.

Claims (10)

1. a kind of signalling analysis method of voice and video telephone characterized by comprising
The sip Signalling exchange information of voice and video telephone is obtained, the sip Signalling exchange information includes according to chronological order shape At sip signaling sequence;
Every sip signaling in the sip signaling sequence is successively advised with preset standard signaling according to the chronological order Sip signaling in then matches one by one;
If there is the sip signaling not matched that in the sip signaling sequence, the sip signaling is problem signaling, records institute State the relevant information of problem signaling.
2. the method according to claim 1, wherein every sip signaling by the sip signaling sequence It is successively matched one by one with the sip signaling in preset standard signaling rule according to the chronological order, comprising:
The sip signaling that invite message is had in the sip signaling sequence and the preset standard signaling rule is obtained respectively;
With the sip signaling with invite message be starting, by the sip signaling sequence every sip signaling and institute The sip signaling stated in standard signaling rule is matched one by one.
3. if the method according to claim 1, wherein there is not phase in the sip signaling sequence The sip signaling matched, then the sip signaling is problem signaling, records the relevant information of described problem signaling, comprising:
If detecting that there are described problem signalings in the sip signaling sequence, record the related letter of described problem signaling for the first time Breath, and stop to carry out the matching of sip signaling in the sip signaling sequence and standard signaling rule.
4. if the method according to claim 1, wherein there is not phase in the sip signaling sequence The sip signaling matched, then the sip signaling is problem signaling, records the relevant information of described problem signaling, comprising:
If there are at least two described problem signalings in the sip signaling sequence, the correlation of whole described problem signalings is recorded Information.
5. if the method according to claim 1, wherein there is not phase in the sip signaling sequence Matched sip signaling, then the sip signaling be problem signaling, record described problem signaling relevant information after, the method Further include:
Described problem signaling corresponding node in the voice and video telephone is extracted from the relevant information of recorded problem signaling Information;
It is analyzed, obtain the reason of signaling occurs and corresponding asked by the nodal information to extracted problem signaling Inscribe source device.
6. the method according to claim 1, wherein the method also includes:
The resulting analysis result of signalling analysis will be carried out to the voice and video telephone and forms analysis report, and the analysis report includes The relevant information of recorded problem signaling.
7. a kind of signalling analysis device of voice and video telephone, which is characterized in that described device includes:
Signaling obtains module, and for obtaining the sip Signalling exchange information of voice and video telephone, the sip Signalling exchange information includes The sip signaling sequence formed according to chronological order;
Signaling matching module, for by every sip signaling in the sip signaling sequence according to the chronological order successively It is matched one by one with the sip signaling in preset standard signaling rule;
Information logging modle in the case where for there is the sip signaling not matched that in the sip signaling sequence, records institute State the relevant information of sip signaling.
8. device as claimed in claim 7, which is characterized in that described device further include:
Nodal information extraction module exists for extracting the sip signaling from information logging modle institute recording-related information Corresponding nodal information in voice and video telephone;
Nodal information analysis module obtains the signaling for analyzing by the nodal information to extracted problem signaling The reason of appearance and corresponding problem source device.
9. a kind of electronic equipment, which is characterized in that the equipment includes:
Processor;
Memory is stored with computer-readable instruction on the memory, and the computer-readable instruction is held by the processor When row, the signalling analysis method of the voice and video telephone as described in any one of claim 1 to 6 is realized.
10. a kind of computer readable storage medium, which is characterized in that be stored thereon with computer program, the computer program When being executed by processor, the signalling analysis method of the voice and video telephone as described in any one of claim 1 to 6 is realized.
CN201811275393.1A 2018-10-30 2018-10-30 The signalling analysis method and device of voice and video telephone, electronic equipment, storage medium Pending CN109361892A (en)

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