CN109150794A - A kind of VoLTE speech service quality analysis and processing method and device - Google Patents

A kind of VoLTE speech service quality analysis and processing method and device Download PDF

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Publication number
CN109150794A
CN109150794A CN201710453291.3A CN201710453291A CN109150794A CN 109150794 A CN109150794 A CN 109150794A CN 201710453291 A CN201710453291 A CN 201710453291A CN 109150794 A CN109150794 A CN 109150794A
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failure
information
operation flow
signalling exchange
response code
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CN109150794B (en
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龚孟春
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China Mobile Communications Group Co Ltd
China Mobile Group Shanghai Co Ltd
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China Mobile Communications Group Co Ltd
China Mobile Group Shanghai Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W24/00Supervisory, monitoring or testing arrangements
    • H04W24/02Arrangements for optimising operational condition
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/1066Session management
    • H04L65/1101Session protocols
    • H04L65/1104Session initiation protocol [SIP]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L65/00Network arrangements, protocols or services for supporting real-time applications in data packet communication
    • H04L65/80Responding to QoS
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W80/00Wireless network protocols or protocol adaptations to wireless operation
    • H04W80/08Upper layer protocols
    • H04W80/10Upper layer protocols adapted for application session management, e.g. SIP [Session Initiation Protocol]

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Multimedia (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Monitoring And Testing Of Exchanges (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The embodiment of the present invention provides a kind of VoLTE speech service quality analysis and processing method and device.The described method includes: if monitoring the KQI index decline of VoLTE voice service, according to the KQI index selection KPI index, and according to KPI index selection failure operation flow;According to the failure operation flow and corresponding failure sip response code, the Signaling characteristics information bank pre-established is retrieved, obtains the corresponding failure information of the failure operation flow;The Signaling characteristics information bank includes unsuccessfully the corresponding relationship between sip response code, failure operation flow and failure information;The failure information includes the domain unsuccessfully generated and failure cause.Described device is for executing the above method.Method and device provided by the invention improves the accuracy of VoLTE speech service quality analysis.

Description

A kind of VoLTE speech service quality analysis and processing method and device
Technical field
The present embodiments relate to fields of communication technology more particularly to a kind of VoLTE speech service quality to analyze processing side Method and device.
Background technique
According to the specification and e-learning quality road sign of 3GPP tissue, voice long term evolution (Voice over Long Term Evolution, VoLTE) business objective provided by LTE network based on IP multimedia subsystem (IP in LTE coverage area Multimedia Subsystem, IMS) voice service, and when leaving in communication process the LTE area of coverage, by SRVCC The continuity of (Single Radio Voice Call Continuity) guarantee LTE voice and 2/3G voice.With VoLTE industry The fast development of business, for VoLTE speech service quality research also more and more attention has been paid to.
Analysis for traditional circuit domain speech service quality, more uses percent of call completed as measurement index, master Wanting calculation method is the ratio between ring and call attempt, and by report, signal collecting as data source, the cause generated by failure is former Because of value, the substantially scene of classification call loss generation.And during the VoLTE voice service based on LTE network is realized, not only need nothing Gauze, transmission net, the core net domain Yu &IMS (Evolved Packet Core, EPC) cooperate, it is also necessary to core net circuit The cooperation in domain (Circuit Switched, CS), still, since the network coverage of LTE network first stage of construction and quality exist centainly Weak link, the VoLTE voice service based on LTE exists certain in the compatibility of core net, wireless network and more network elements Problem, participation NE type is more, device manufacturer is wide, and session initiation protocol (Session Initiation Protocol, SIP) unlike traditional call control protocol (Bearer Independent Call Control unrelated with carrying Protocol, BICC) it defines clearly, therefore, the interactive information in each domain is unable to timely sharing, if according to electric in the prior art Road domain speech service quality analysis method carries out the analysis of VoLTE speech service quality by percent of call completed, largely effects on analysis result Accuracy.
Therefore, the accuracy problem for how proposing that a kind of method improves the analysis of VoLTE speech service quality is current industry Important topic urgently to be resolved.
Summary of the invention
For the defects in the prior art, the embodiment of the present invention provides a kind of VoLTE speech service quality analysis processing side Method and device.
On the one hand, the embodiment of the present invention provides a kind of VoLTE speech service quality analysis and processing method, comprising:
If monitoring the KQI index decline of VoLTE voice service, according to the KQI index selection KPI index, and root According to KPI index selection failure operation flow;
The Signaling characteristics information pre-established is retrieved according to the failure operation flow and its corresponding failure sip response code Library obtains the corresponding failure information of the failure operation flow;The Signaling characteristics information bank includes failure sip response code, loses Lose the corresponding relationship between operation flow and failure information;The failure information includes the domain unsuccessfully generated and failure cause.
On the other hand, the embodiment of the present invention provides a kind of VoLTE speech service quality analysis processing device, comprising:
First acquisition unit, if for monitoring that the KQI index of VoLTE voice service declines, according to the KQI index KPI index is obtained, and according to KPI index selection failure operation flow;
First processing units, for preparatory according to the failure operation flow and its corresponding failure sip response code retrieval The Signaling characteristics information bank of foundation obtains the corresponding failure information of the failure operation flow;The Signaling characteristics information bank packet Include unsuccessfully the corresponding relationship between sip response code, failure operation flow and failure information;The failure information includes unsuccessfully generating Domain and failure cause.
Another aspect, the embodiment of the present invention provide a kind of electronic equipment, including processor, memory and bus, in which:
The processor, the memory complete mutual communication by bus;
The processor can call the computer program in memory, the step of to execute the above method.
In another aspect, the embodiment of the present invention provides a kind of computer readable storage medium, it is stored thereon with computer program, The step of above method is realized when the program is executed by processor.
VoLTE speech service quality analysis and processing method and device provided in an embodiment of the present invention, by monitoring When the KQI index decline of VoLTE voice service, according to the KQI index selection to KPI index selection failure operation flow, and The Signaling characteristics information bank pre-established is retrieved according to the failure operation flow and its corresponding failure sip response code, is obtained The corresponding failure information of operation flow that fails, improves the accuracy of VoLTE speech service quality analysis.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is this hair Bright some embodiments for those of ordinary skill in the art without creative efforts, can be with root Other attached drawings are obtained according to these attached drawings.
Fig. 1 is the flow diagram of VoLTE speech service quality analysis and processing method provided in an embodiment of the present invention;
Fig. 2 is the structural schematic diagram for the VoLTE speech service quality analysis processing device that one embodiment of the invention provides;
Fig. 3 be another embodiment of the present invention provides VoLTE speech service quality analysis processing device structural schematic diagram;
Fig. 4 is electronic equipment entity apparatus structural schematic diagram provided in an embodiment of the present invention.
Specific embodiment
In order to make the object, technical scheme and advantages of the embodiment of the invention clearer, below in conjunction with the embodiment of the present invention In attached drawing, technical solution in the embodiment of the present invention is explicitly described, it is clear that described embodiment is the present invention A part of the embodiment, instead of all the embodiments.Based on the embodiments of the present invention, those of ordinary skill in the art are not having Every other embodiment obtained under the premise of creative work is made, shall fall within the protection scope of the present invention.
Fig. 1 is the flow diagram of VoLTE speech service quality analysis and processing method provided in an embodiment of the present invention, is such as schemed Shown in 1, the present embodiment provides a kind of VoLTE speech service quality analysis and processing methods, comprising:
If S101, monitoring the KQI index decline of VoLTE voice service, according to the KQI index selection KPI index, And according to KPI index selection failure operation flow;
Specifically, if VoLTE speech service quality analysis processing device monitors key described in the VoLTE voice service Quality index (Key Quality Indicators, KQI) decline, then according to the KQI index and the KPI Key Performance Indicator Mapping relations between (Key Performance Indicator, KPI) index, obtain the KPI of the VoLTE voice service Index, and the failure operation flow for causing the KQI index to decline according to the KPI index selection.The failure operation flow It can be registration operation flow, be also possible to correlation of call operation flow, can also be the Business Stream of other VoLTE voice services Journey.
S102, according to it is described failure operation flow and it is corresponding failure sip response code, retrieve the Signaling characteristics pre-established Information bank obtains the corresponding failure information of the failure operation flow;The Signaling characteristics information bank includes failure sip response Corresponding relationship between code, failure operation flow and failure information;The failure information includes that the domain unsuccessfully generated and failure are former Cause.
Specifically, described device obtains the corresponding failure sip response code of the failure operation flow, and according to the failure Operation flow and its corresponding failure sip response code, retrieve the Signaling characteristics information bank pre-established, obtain the failure business The corresponding failure information of process.Wherein, the Signaling characteristics information bank includes failure sip response code, failure operation flow and mistake Lose the corresponding relationship between information;The failure information includes the domain unsuccessfully generated and failure cause, can also include other mistakes Information is lost, specifically can be adjusted according to the actual situation, is not specifically limited herein.
VoLTE speech service quality analysis and processing method provided in an embodiment of the present invention, by monitoring VoLTE voice When the KQI index decline of business, according to the KQI index selection to KPI index selection failure operation flow, and according to the mistake It loses operation flow and its corresponding failure sip response code retrieves the Signaling characteristics information bank pre-established, obtain the failure industry The corresponding failure information of process of being engaged in, improves the accuracy of VoLTE speech service quality analysis.
On the basis of the above embodiments, further, the method also includes:
The failure cause is pushed into the corresponding network element server in domain that the failure generates, so that the network element takes Device be engaged according to failure cause progress fault restoration.
Specifically, the domain that the failure cause in the failure information is pushed to the failure generation by described device is corresponding Network element server, the network element server receive the failure cause, and the failure is generated according to the failure cause Network element, interface or network in domain are repaired and are safeguarded, the fault restoration is completed.
VoLTE speech service quality analysis and processing method provided in an embodiment of the present invention, by monitoring VoLTE voice When the KQI index decline of business, according to the KQI index selection to KPI index selection failure operation flow, and according to the mistake It loses operation flow and its corresponding failure sip response code retrieves the Signaling characteristics information bank pre-established, obtain the failure industry The corresponding failure information of process of being engaged in, and failure information is pushed into corresponding network element server so that the network element server into Row fault restoration improves the accuracy of VoLTE speech service quality analysis.
On the basis of the above embodiments, further, the method also includes:
The Signalling exchange information in preset time period between each interface is acquired, the Signalling exchange information carries feature mark Know information and timestamp;
According to the signature identification information and timestamp, the Signalling exchange information is associated and is even operated, obtains institute State the corresponding Signalling exchange information aggregate of each history service process in preset time period;
According to failure sip response code, failure history service process and the failure are obtained from the history service process The corresponding Signalling exchange information aggregate of history service process;
According to failure sip response code Signalling exchange information aggregate corresponding with failure history service process, institute is obtained State unsuccessfully the corresponding failure information of history service process;
According to the failure history service process, the corresponding failure sip response code of the failure history service process and mistake Information is lost, the Signaling characteristics information bank is generated.
Specifically, the Signalling exchange information in described device acquisition preset time period between each interface, the signaling are handed over Mutual information carries signature identification information and timestamp, and described device is according to the signature identification information and timestamp, to the letter It enables interactive information be associated even to operate, the Signalling exchange information after association is separately constituted into Signalling exchange information aggregate, and will Each Signalling exchange information aggregate is as the corresponding Signalling exchange information collection of history service process each in the preset time period It closes, then, described device obtains failure history service stream according to the failure sip response code from the history service process Journey and the corresponding Signalling exchange information aggregate of the failure history service process, and it is corresponding according to the failure history service process Signalling exchange information aggregate and it is described failure sip response code, obtain the Warning code in corresponding Warning header field, according to The Warning code judges the domain and failure cause that the failure history service process unsuccessfully generates, for example, as shown in table 1, if The failure history service process corresponds to Warning:39900000.00000.A.005.414.228.255.255.05668.00 002871 " MediaBearer Lost ", then according to the Warning code it is found that the failure history service process is by session The release that boarder controller (Session Border Controller, SBC) is initiated, release cause are media bearer loss, by This, can further orient and unsuccessfully generate in the domain EPC.Then, described device is according to the failure history service process, described Failure history service process it is corresponding failure sip response code and failure information and its between corresponding relationship, generate the signaling Characteristic information library.It should be noted that the interface includes the interface of the interface of IMS domain, the interface in the domain EPC and the domain CS.
Table 1
On the basis of the above embodiments, further, the signature identification information includes the corresponding tagged word in each domain Section;It is correspondingly, described that the Signalling exchange information is associated and is even operated according to the signature identification information and timestamp, Include:
For the Signalling exchange information in the same domain, according to the feature entrained by the Signalling exchange information Field and timestamp are associated the Signalling exchange information;Wherein, the feature field is the Signalling exchange information institute Belong to the corresponding feature field in domain.
Specifically, for the Signalling exchange information between the interface inside the same domain, if described device judgement obtains The feature field for knowing that the Signalling exchange information carries is identical, then according to the successive of the timestamp of Signalling exchange information carrying Sequentially, the Signalling exchange information for carrying identical feature field is associated.It is understood that the same domain The signature identification information that the Signalling exchange information between internal interface carries can be preset feature field, for example, The signature identification information that Signalling exchange information inside IMS domain between each interface carries is Call-id field, and the domain EPC inside is each The signature identification information that Signalling exchange information between interface carries is S1AP-id field, the letter inside the domain CS between each interface The signature identification information for enabling interactive information carry is Session-id field.
On the basis of the above embodiments, further, the signature identification information includes user identity information;Accordingly Ground, it is described according to the signature identification information, the Signalling exchange information is associated and is even operated, comprising:
For the Signalling exchange information in not same area, user's mark according to entrained by the Signalling exchange information Know information and timestamp, the Signalling exchange information is associated.
Specifically, for the Signalling exchange information between the interface inside not same area, if described device judgement is known The user identity information that the Signalling exchange information carries is identical, then the elder generation of the timestamp carried according to the Signalling exchange information Sequence afterwards, the Signalling exchange information for carrying identical user identity information is associated.It is understood that not same area Interface between Signalling exchange information carry signature identification information can be Subscriber Number and/or international mobile subscriber identification Code (International Mobile Subscriber Identification Number, IMSI), can also include S- The corresponding relationship of TMSI can also include other signature identification information, specifically can be adjusted according to the actual situation, herein not It is specifically limited.For example, the Signalling exchange information between the interface of IMS domain and the interface in the domain CS, the user identity information of carrying For Subscriber Number and/or IMSI;The user identifier that Signalling exchange information between the interface of IMS domain and the interface in the domain EPC carries Information can be IMSI and temporary mobile subscriber identity (Serving-Temporary Mobile Subscriber Identity, S-TMSI) corresponding relationship.
On the basis of the above embodiments, further, the method also includes:
If it does not include described according to the failure operation flow and/or described that judgement, which is known in the Signaling characteristics information bank, The corresponding sip response code of the failure operation flow is then pushed to manual analysis by the corresponding sip response code of failure operation flow Platform, so that the manual analysis platform analyzes the corresponding sip response code of the failure operation flow, described in acquisition The corresponding failure information of failure operation flow;
According to the failure operation flow and the corresponding sip response code of the failure operation flow and failure information, to institute Signaling characteristics information bank is stated to be updated.
Specifically, if described device is retrieved less than described in the Signaling characteristics information bank according to the failure Business Stream The corresponding sip response code of the failure operation flow is then pushed to manual analysis and put down by journey and/or its corresponding sip response code Platform, it is described to the failure business after the manual analysis platform receives the corresponding sip response code of the failure operation flow The corresponding sip response code of process is analyzed, and obtains the corresponding failure information of the failure operation flow, and by the failure industry The corresponding failure information of business process is back to described device, and described device rings the failure operation flow and its corresponding SIP Answer code and failure information and its between corresponding relationship, be added into it is described state Signaling characteristics information bank, complete special to the signaling Sign information bank is updated.
VoLTE speech service quality analysis and processing method provided in an embodiment of the present invention, by monitoring VoLTE voice When the KQI index decline of business, according to the KQI index selection to KPI index selection failure operation flow, and according to the mistake It loses operation flow and its corresponding failure sip response code retrieves the Signaling characteristics information bank pre-established, obtain the failure industry The corresponding failure information of process of being engaged in, improves the accuracy of VoLTE speech service quality analysis.
Fig. 2 is the structural schematic diagram for the VoLTE speech service quality analysis processing device that one embodiment of the invention provides, such as Shown in Fig. 2, the embodiment of the present invention provides a kind of VoLTE speech service quality analysis processing device, comprising: first acquisition unit 201 and first processing units 202, in which:
If first acquisition unit 201 is used to monitor the KQI index decline of VoLTE voice service, referred to according to the KQI Mark obtains KPI index, and according to KPI index selection failure operation flow;First processing units 202 are used for according to the mistake It loses operation flow and its corresponding failure sip response code retrieves the Signaling characteristics information bank pre-established, obtain the failure industry The corresponding failure information of process of being engaged in;The Signaling characteristics information bank includes failure sip response code, failure operation flow and unsuccessfully believes Corresponding relationship between breath;The failure information includes the domain unsuccessfully generated and failure cause.
Specifically, if first acquisition unit 201 monitors that KQI index described in the VoLTE voice service declines, basis Mapping relations between the KQI index and the KPI index, obtain the KPI index of the VoLTE voice service, and according to The KPI index selection causes the failure operation flow of the KQI index decline.First processing units 202 obtain the failure The corresponding failure sip response code of operation flow, and according to the failure operation flow and its corresponding failure sip response code, inspection The Signaling characteristics information bank that rope pre-establishes obtains the corresponding failure information of the failure operation flow.Wherein, the signaling is special Sign information bank includes unsuccessfully the corresponding relationship between sip response code, failure operation flow and failure information;The failure information packet The domain unsuccessfully generated and failure cause are included, can also include other failure informations, specifically can be adjusted according to the actual situation, It is not specifically limited herein.It is understood that the failure operation flow can be registration operation flow, it is also possible to call Associated services process can also be the operation flow of other VoLTE voice services.
VoLTE speech service quality analysis processing device provided in an embodiment of the present invention, by monitoring VoLTE voice When the KQI index decline of business, according to the KQI index selection to KPI index selection failure operation flow, and according to the mistake It loses operation flow and its corresponding failure sip response code retrieves the Signaling characteristics information bank pre-established, obtain the failure industry The corresponding failure information of process of being engaged in, improves the accuracy of VoLTE speech service quality analysis.
Fig. 3 be another embodiment of the present invention provides VoLTE speech service quality analysis processing device structural schematic diagram, this The VoLTE speech service quality analysis processing device that inventive embodiments provide is in first acquisition unit 301 and first processing units On the basis of 302, further include acquisition unit 303, associative cell 304, second acquisition unit 305, at analytical unit 306 and second Unit 307 is managed, first acquisition unit 201 in first acquisition unit 301 and first processing units 302 and above-described embodiment and the One processing unit 202 is consistent, in which:
Acquisition unit 304 is used to acquire the Signalling exchange information in preset time period between each interface, and the signaling is handed over Mutual information carries signature identification information and timestamp;Associative cell 305 is used for according to the signature identification information and timestamp, right The Signalling exchange information, which is associated, even to be operated, each corresponding letter of history service process in the preset time period is obtained Enable interactive information set;Second acquisition unit 306 is used for according to the failure sip response code, from the history service process Obtain failure history service process and the corresponding Signalling exchange information aggregate of the failure history service process;Analytical unit 307 For obtaining institute according to the failure sip response code and the corresponding Signalling exchange information aggregate of the failure history service process State unsuccessfully the corresponding failure information of history service process;The second processing unit 308 be used for according to it is described failure history service process, The corresponding failure sip response code and failure information of the failure history service process, generates the Signaling characteristics information bank.
Specifically, acquisition unit 304 acquires the Signalling exchange information in preset time period between each interface, the signaling Interactive information carries signature identification information and timestamp, and associative cell 305 is according to the signature identification information and timestamp, to institute It states Signalling exchange information and is associated even operation, the Signalling exchange information after association is separately constituted into Signalling exchange information aggregate, And believe each Signalling exchange information aggregate as the corresponding Signalling exchange of history service process each in the preset time period Breath set, then, second acquisition unit 306 obtain failure according to the failure sip response code from the history service process History service process and the corresponding Signalling exchange information aggregate of the failure history service process, analytical unit 307 is according to described The corresponding Signalling exchange information aggregate of failure history service process and the failure sip response code, obtain corresponding Warning head Warning code in domain judges the domain and failure original that the failure history service process unsuccessfully generates according to the Warning code Cause.For example, as shown in table 1, if the failure history service process corresponds to Warning: 39900000.00000.A.005.414.228.255.255.05668.00002871 " MediaBearer Lost ", then basis The Warning code it is found that the failure history service process is the release initiated by SBC, lose for media bearer by release cause It loses, unsuccessfully generates thus, it is possible to further orient in the domain EPC.Then, the second processing unit 308 is according to the failure history Operation flow, it is described failure history service process it is corresponding failure sip response code and failure information and its between corresponding relationship, Generate the Signaling characteristics information bank.It should be noted that the interface includes the interface of IMS domain, the interface in the domain EPC and the domain CS Interface.
VoLTE speech service quality analysis processing device provided in an embodiment of the present invention, by monitoring VoLTE voice When the KQI index decline of business, according to the KQI index selection to KPI index selection failure operation flow, and according to the mistake It loses operation flow and its corresponding failure sip response code retrieves the Signaling characteristics information bank pre-established, obtain the failure industry The corresponding failure information of process of being engaged in, improves the accuracy of VoLTE speech service quality analysis.
The embodiment of device provided by the invention specifically can be used for executing the process flow of above-mentioned each method embodiment, Details are not described herein for function, is referred to the detailed description of above method embodiment.
Fig. 4 is electronic equipment entity apparatus structural schematic diagram provided in an embodiment of the present invention, as shown in figure 4, the electronics is set Standby may include: processor (processor) 401, memory (memory) 402 and bus 403, wherein processor 401 is deposited Reservoir 402 completes mutual communication by bus 403.Processor 401 can call the computer program in memory 402, To execute following method: if monitoring the KQI index decline of VoLTE voice service, being referred to according to the KQI index selection KPI Mark, and according to KPI index selection failure operation flow;It is rung according to the failure operation flow and its corresponding failure SIP It answers code to retrieve the Signaling characteristics information bank pre-established, obtains the corresponding failure information of the failure operation flow;The signaling Characteristic information library includes unsuccessfully the corresponding relationship between sip response code, failure operation flow and failure information;The failure information The domain generated including failure and failure cause.
The embodiment of the present invention discloses a kind of computer program product, and the computer program product is non-transient including being stored in Computer program on computer readable storage medium, the computer program include program instruction, when described program instructs quilt When computer executes, computer is able to carry out method provided by above-mentioned each method embodiment, for example, if monitoring The KQI index of VoLTE voice service declines, then according to the KQI index selection KPI index, and according to the KPI index selection Failure operation flow;The signaling pre-established according to the failure operation flow and its corresponding failure sip response code retrieval is special Information bank is levied, the corresponding failure information of the failure operation flow is obtained;The Signaling characteristics information bank includes failure sip response Corresponding relationship between code, failure operation flow and failure information;The failure information includes that the domain unsuccessfully generated and failure are former Cause.
The embodiment of the present invention provides a kind of non-transient computer readable storage medium, the non-transient computer readable storage Medium storing computer program, the computer program make the computer execute side provided by above-mentioned each method embodiment Method, for example, if monitoring the KQI index decline of VoLTE voice service, according to the KQI index selection KPI index, And according to KPI index selection failure operation flow;According to the failure operation flow and its corresponding failure sip response code The Signaling characteristics information bank pre-established is retrieved, the corresponding failure information of the failure operation flow is obtained;The Signaling characteristics Information bank includes unsuccessfully the corresponding relationship between sip response code, failure operation flow and failure information;The failure information includes The domain and failure cause that failure generates.
In addition, the logical order in above-mentioned memory 403 can be realized by way of SFU software functional unit and conduct Independent product when selling or using, can store in a computer readable storage medium.Based on this understanding, originally Substantially the part of the part that contributes to existing technology or the technical solution can be in other words for the technical solution of invention The form of software product embodies, which is stored in a storage medium, including some instructions to So that a computer equipment (can be personal computer, server or the network equipment etc.) executes each implementation of the present invention The all or part of the steps of example the method.And storage medium above-mentioned include: USB flash disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), random access memory (RAM, Random Access Memory), magnetic or disk etc. it is various It can store the medium of program code.
The apparatus embodiments described above are merely exemplary, wherein described, unit can as illustrated by the separation member It is physically separated with being or may not be, component shown as a unit may or may not be physics list Member, it can it is in one place, or may be distributed over multiple network units.It can be selected according to the actual needs In some or all of the modules achieve the purpose of the solution of this embodiment.Those of ordinary skill in the art are not paying creativeness Labour in the case where, it can understand and implement.
Through the above description of the embodiments, those skilled in the art can be understood that each embodiment can It realizes by means of software and necessary general hardware platform, naturally it is also possible to pass through hardware.Based on this understanding, on Stating technical solution, substantially the part that contributes to existing technology can be embodied in the form of software products in other words, should Computer software product may be stored in a computer readable storage medium, such as ROM/RAM, magnetic disk, CD, including several fingers It enables and using so that a computer equipment (can be personal computer, server or the network equipment etc.) executes each implementation Method described in certain parts of example or embodiment.
Finally, it should be noted that the above embodiments are merely illustrative of the technical solutions of the present invention, rather than its limitations;Although Present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that: it still may be used To modify the technical solutions described in the foregoing embodiments or equivalent replacement of some of the technical features; And these are modified or replaceed, technical solution of various embodiments of the present invention that it does not separate the essence of the corresponding technical solution spirit and Range.

Claims (10)

1. a kind of VoLTE speech service quality analysis and processing method characterized by comprising
If the KQI index decline of VoLTE voice service is monitored, according to the KQI index selection KPI index, and according to institute State KPI index selection failure operation flow;
According to the failure operation flow and corresponding failure sip response code, the Signaling characteristics information bank pre-established is retrieved, is obtained Take the corresponding failure information of the failure operation flow;The Signaling characteristics information bank includes failure sip response code, failure business Corresponding relationship between process and failure information;The failure information includes the domain unsuccessfully generated and failure cause.
2. the method according to claim 1, wherein the method also includes:
The failure cause is pushed into the corresponding network element server in domain that the failure generates, so that the network element server Fault restoration is carried out according to the failure cause.
3. the method according to claim 1, wherein the method also includes:
The Signalling exchange information in preset time period between each interface is acquired, the Signalling exchange information carries signature identification letter Breath and timestamp;
According to the signature identification information and timestamp, the Signalling exchange information is associated and is even operated, obtained described pre- If the corresponding Signalling exchange information aggregate of each history service process in the period;
According to failure sip response code, failure history service process and the failure history are obtained from the history service process The corresponding Signalling exchange information aggregate of operation flow;
According to the failure sip response code and the corresponding Signalling exchange information aggregate of the failure history service process, institute is obtained State unsuccessfully the corresponding failure information of history service process;
Believe according to the failure history service process, the corresponding failure sip response code of the failure history service process and unsuccessfully Breath, generates the Signaling characteristics information bank.
4. according to the method described in claim 3, it is characterized in that, the signature identification information includes the corresponding feature in each domain Field;Correspondingly, described according to the signature identification information and timestamp, the Signalling exchange information is associated and is even grasped Make, comprising:
For the Signalling exchange information in the same domain, according to the feature field entrained by the Signalling exchange information And timestamp, the Signalling exchange information is associated;Wherein, the feature field is the affiliated domain of Signalling exchange information Corresponding feature field.
5. according to the method described in claim 3, it is characterized in that, the signature identification information includes user identity information;Phase Ying Di, it is described according to the signature identification information, the Signalling exchange information is associated and is even operated, comprising:
For the Signalling exchange information in not same area, the user identifier letter according to entrained by the Signalling exchange information Breath and timestamp, are associated the Signalling exchange information.
6. the method according to claim 1, wherein the method also includes:
If it does not include described according to the failure operation flow and/or the failure that judgement, which is known in the Signaling characteristics information bank, The corresponding sip response code of the failure operation flow is then pushed to manual analysis and put down by the corresponding sip response code of operation flow Platform obtains the mistake so that the manual analysis platform analyzes the corresponding sip response code of the failure operation flow Lose the corresponding failure information of operation flow;
According to the failure operation flow and the corresponding sip response code of the failure operation flow and failure information, to the letter Characteristic information library is enabled to be updated.
7. a kind of VoLTE speech service quality analysis processing device characterized by comprising
First acquisition unit, if for monitoring that the KQI index of VoLTE voice service declines, according to the KQI index selection KPI index, and according to KPI index selection failure operation flow;
First processing units, for being pre-established according to the failure operation flow and its corresponding failure sip response code retrieval Signaling characteristics information bank, obtain the corresponding failure information of the failure operation flow;The Signaling characteristics information bank includes losing Lose the corresponding relationship between sip response code, failure operation flow and failure information;The failure information includes the domain unsuccessfully generated And failure cause.
8. device according to claim 7, which is characterized in that described device further include:
Acquisition unit, for acquiring the Signalling exchange information in preset time period between each interface, the Signalling exchange information Carry signature identification information and timestamp;
Associative cell, for being associated to the Signalling exchange information and even grasping according to the signature identification information and timestamp Make, obtains the corresponding Signalling exchange information aggregate of each history service process in the preset time period;
Second acquisition unit, for obtaining failure history service stream from the history service process according to failure sip response code Journey and the corresponding Signalling exchange information aggregate of the failure history service process;
Analytical unit, for being believed according to the failure sip response code and the corresponding Signalling exchange of the failure history service process Breath set obtains the corresponding failure information of the failure history service process;
The second processing unit, for according to the failure history service process, the corresponding failure of the failure history service process Sip response code and failure information generate the Signaling characteristics information bank.
9. a kind of electronic equipment, which is characterized in that including processor, memory and bus, in which:
The processor, the memory complete mutual communication by bus;
The processor can call the computer program in memory, to execute as claimed in any one of claims 1 to 6 The step of method.
10. a kind of computer readable storage medium, is stored thereon with computer program, which is characterized in that the program is by processor The step of method as claimed in any one of claims 1 to 6 is realized when execution.
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