CN109063852A - Task status confirmation method, device and computer readable storage medium - Google Patents
Task status confirmation method, device and computer readable storage medium Download PDFInfo
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- 238000012790 confirmation Methods 0.000 title claims abstract description 46
- 238000003860 storage Methods 0.000 title claims abstract description 16
- 238000012423 maintenance Methods 0.000 claims abstract description 320
- 230000005540 biological transmission Effects 0.000 claims abstract description 38
- 238000011156 evaluation Methods 0.000 claims description 24
- 230000008439 repair process Effects 0.000 claims description 20
- 230000004913 activation Effects 0.000 claims description 6
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- G06Q10/20—Administration of product repair or maintenance
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
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Abstract
The invention discloses a kind of task status confirmation method, device and computer readable storage mediums, the following steps are included: when the task status for receiving terminal transmission checks request, it obtains the task status and checks the corresponding maintenance task of request and the corresponding task status of the maintenance task, all maintenance tasks and the corresponding task status of the maintenance task are sent to the terminal；When receiving the terminal and checking request by the mission bit stream that the maintenance task triggers, the corresponding maintenance picture of the maintenance task is obtained；The maintenance picture is sent to the terminal.Because the present invention can obtain all maintenance tasks of client, and the corresponding progress picture of maintenance task is obtained when the maintenance task for receiving terminal transmission checks request, progress picture is finally sent to terminal, to solve the problems, such as that client is difficult to exercise supervision in the entire maintenance process in house.
Description
Technical field
The present invention relates to real estate maintenance management field more particularly to a kind of task status confirmation methods, device and meter
Calculation machine readable storage medium storing program for executing.
Background technique
As economy gradually develops, more and more people afford room, when client room breaks down or damages, resident
Usually reported for repairment on APP.Engineer is connected to report notice for repairment after visit and check client's breakage, it is newly-built after checking house
Maintenance task.
But existing after maintenance task has created, client is difficult to the maintenance progress that follows up, the entire maintenance process in house
In be difficult to exercise supervision.
Above content is only used to facilitate the understanding of the technical scheme, and is not represented and is recognized that above content is existing skill
Art.
Summary of the invention
The main purpose of the present invention is to provide a kind of task status confirmation method, device and computer-readable storage mediums
Matter, it is intended to solve the problems, such as that client is difficult to exercise supervision in the entire maintenance process in house.
In order to achieve the above object, the present invention provides a kind of task status confirmation method, the task status confirmation method
The following steps are included:
When the task status for receiving terminal transmission checks request, obtains the task status and check the corresponding dimension of request
Task and the corresponding task status of the maintenance task are repaired, all maintenance tasks and the maintenance task are corresponding
Task status is sent to the terminal；
When receiving the terminal and checking request by the mission bit stream that the maintenance task triggers, the maintenance is obtained
The corresponding maintenance picture of task；
The maintenance picture is sent to the terminal.
It is preferably, described when receiving the terminal and checking request by the mission bit stream that the maintenance task triggers,
The step of obtaining the maintenance task corresponding maintenance picture, comprising:
Obtain the corresponding task status of the maintenance task；
The Task Progress of the maintenance task is obtained according to the task status；
The corresponding maintenance picture of the maintenance task is obtained according to the Task Progress, wherein the number of the maintenance picture
Amount can for one or multiple.
Preferably, the task status confirmation method further include:
Receive terminal transmission task completed information when, obtain the corresponding repair message of the task completed information with
And maintenance task, and maintenance work order is generated according to the repair message and maintenance task；
The corresponding user of the maintenance task is obtained, and the maintenance mans are singly sent to the corresponding terminal of the user.
Preferably, described to obtain the corresponding user of the maintenance task, and the maintenance mans are singly sent to the user
After the step of corresponding terminal, further includes:
When receiving the signature pictorial information of terminal upload, the signature pictorial information and the signature picture are obtained
The corresponding maintenance work order of information, and the signature pictorial information and the maintenance work order are associated preservation；
Close the corresponding maintenance task of the signature pictorial information.
Preferably, described to obtain the corresponding user of the maintenance task, and the maintenance mans are singly sent to the user
After the step of corresponding terminal, further includes:
In the activation maintenance task request for receiving terminal transmission, maintenance task request is reactivated described in acquisition and is corresponded to
Maintenance task；
The maintenance task is activated, and sends maintenance notice again to the corresponding maintenance personal of the maintenance task.
Preferably, the task status confirmation method further include:
When receiving the task-based appraisal information of terminal transmission, obtains the evaluation information and the evaluation information is corresponding
Maintenance task；
It is associated with the evaluation information and the corresponding maintenance task of the evaluation information.
Preferably, the task status confirmation method further include:
When the receiving the terminal transmission of the task presses request, obtains the task and press the corresponding maintenance times of request
Business；
It is sent to the corresponding maintenance personal of the maintenance task and presses notice.
In addition, to achieve the above object, the present invention also provides a kind of task statuses to confirm device, the task status confirmation
Device includes the task status confirmation that processor, memory and being stored in can be run on the memory and on the processor
Program, the task status confirmation program realize the step of task status confirmation method as described above when being executed by the processor
Suddenly.
In addition, to achieve the above object, it is described computer-readable the present invention also provides a kind of computer readable storage medium
Task status confirmation program is stored on storage medium, the task status confirmation program realizes institute as above when being executed by processor
The step of task status confirmation method stated.
Task status confirmation method, device and computer readable storage medium provided by the invention, firstly, receiving
When the task status that terminal is sent checks request, obtains the task status and check the corresponding maintenance task of request and the dimension
The corresponding task status of task is repaired, all maintenance tasks and the corresponding task status of the maintenance task are sent to institute
Terminal is stated, then, when receiving the terminal and checking request by the mission bit stream that the maintenance task triggers, described in acquisition
The corresponding maintenance picture of maintenance task, finally, sending the maintenance picture to the terminal.Because the present invention can obtain client institute
Some maintenance tasks, and the corresponding progress chart of maintenance task is obtained when the maintenance task for receiving terminal transmission checks request
Progress picture is finally sent to terminal by piece, is difficult to exercise supervision to solve the client in the entire maintenance process in house
The problem of.
Detailed description of the invention
Detailed description of the invention is used to provide further understanding of the present invention, and constitutes part of specification, with the present invention
Embodiment be used to explain the present invention together, be not construed as limiting the invention.In the accompanying drawings:
Fig. 1 is the hardware structural diagram that the task status that the embodiment of the present invention is related to confirms device；
Fig. 2 is the flow diagram of task status confirmation method first embodiment of the present invention；
Fig. 3 is the flow diagram of task status confirmation method second embodiment of the present invention；
Fig. 4 is the flow diagram of task status confirmation method 3rd embodiment of the present invention；
Fig. 5 is the flow diagram of task status confirmation method fourth embodiment of the present invention；
Fig. 6 is the flow diagram of the 5th embodiment of task status confirmation method of the present invention；
Fig. 7 is the flow diagram of task status confirmation method sixth embodiment of the present invention；
Fig. 8 is the flow diagram of the 7th embodiment of task status confirmation method of the present invention.
The embodiments will be further described with reference to the accompanying drawings for the realization, the function and the advantages of the object of the present invention.
Specific embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
The primary solutions of the embodiment of the present invention are: when the task status for receiving terminal transmission checks request, obtaining
It takes the task status to check and requests corresponding maintenance task and the corresponding task status of the maintenance task, it will be all described
Maintenance task and the corresponding task status of the maintenance task are sent to the terminal；The terminal is being received described in
When the mission bit stream of maintenance task triggering checks request, the corresponding maintenance picture of the maintenance task is obtained；It is sent out to the terminal
Send the maintenance picture.
Due to existing after maintenance task has created, client is difficult to the maintenance progress that follows up, in entirely repairing for house
It is difficult to exercise supervision in journey.
The present invention provides a solution, firstly, obtaining when the task status for receiving terminal transmission checks request
The task status, which is checked, requests corresponding maintenance task and the corresponding task status of the maintenance task, by all dimensions
It repairs task and the corresponding task status of the maintenance task is sent to the terminal；Then, pass through receiving the terminal
When the mission bit stream of the maintenance task triggering checks request, the corresponding maintenance picture of the maintenance task is obtained；Finally, to institute
It states terminal and sends the maintenance picture.Because the present invention can obtain all maintenance tasks of client, and sent receiving terminal
Maintenance task obtain maintenance task corresponding progress picture when checking request, progress picture is finally sent to terminal, thus
Solve the problems, such as that client is difficult to exercise supervision in the entire maintenance process in house.
As shown in Figure 1, Fig. 1 is that the embodiment of the present invention is related to the hardware structural diagram of device.
Referring to Fig.1, the apparatus may include processor 1001, such as CPU, memory 1002, communication bus 1003, nets
Network interface 1004.Wherein, communication bus 1003 is for realizing the connection communication between each building block in the device.Network interface
1004 may include optionally standard wireline interface and wireless interface (such as WI-FI interface).Memory 1002 can be high speed
RAM memory is also possible to stable memory (non-volatile memory), such as magnetic disk storage.Memory 1002
It optionally can also be the storage device independently of aforementioned processor 1001.As shown in Figure 1, as a kind of computer storage medium
Memory 1002 in may include operating system, network communication module and task status confirmation program.
It will be understood by those skilled in the art that the restriction of the not structure twin installation of apparatus structure shown in Fig. 1, can wrap
It includes than illustrating more or fewer components, perhaps combines certain components or different component layouts.
In hardware involved in device shown in Fig. 1, network interface 1004 can be used for receiving mobile terminal transmission
Questionnaire information, each targets option then calculated in each problem of questionnaire choose rate, choose rate to asking further according to described
Each targets option in each problem of volume is ranked up, and is finally sent to sorted Questionnaire results mobile whole
End；And processor 1001 can be used for that the task status stored in memory 1002 is called to confirm program, and execute following operation:
When the task status for receiving terminal transmission checks request, obtains the task status and check the corresponding dimension of request
Task and the corresponding task status of the maintenance task are repaired, all maintenance tasks and the maintenance task are corresponding
Task status is sent to the terminal；
When receiving the terminal and checking request by the mission bit stream that the maintenance task triggers, the maintenance is obtained
The corresponding maintenance picture of task；
The maintenance picture is sent to the terminal.
Further, processor 1001 can be used for that the task status stored in memory 1002 is called to confirm program, also
Execute following operation:
Obtain the corresponding task status of the maintenance task；
The Task Progress of the maintenance task is obtained according to the task status；
The corresponding maintenance picture of the maintenance task is obtained according to the Task Progress, wherein the number of the maintenance picture
Amount can for one or multiple.
Further, processor 1001 can be used for that the task status stored in memory 1002 is called to confirm program, also
Execute following operation:
Receive terminal transmission task completed information when, obtain the corresponding repair message of the task completed information with
And maintenance task, and maintenance work order is generated according to the repair message and maintenance task；
The corresponding user of the maintenance task is obtained, and the maintenance mans are singly sent to the corresponding terminal of the user.
Further, processor 1001 can be used for that the task status stored in memory 1002 is called to confirm program, also
Execute following operation:
It is described to obtain the corresponding user of the maintenance task, and the maintenance mans are singly sent to the user corresponding end
After the step of end, further includes:
When receiving the signature pictorial information of terminal upload, the signature pictorial information and the signature picture are obtained
The corresponding maintenance work order of information, and the signature pictorial information and the maintenance work order are associated preservation；
Close the corresponding maintenance task of the signature pictorial information.
Further, processor 1001 can be used for that the task status stored in memory 1002 is called to confirm program, also
Execute following operation:
In the activation maintenance task request for receiving terminal transmission, maintenance task request is reactivated described in acquisition and is corresponded to
Maintenance task；
The maintenance task is activated, and sends maintenance notice again to the corresponding maintenance personal of the maintenance task.
Further, processor 1001 can be used for that the task status stored in memory 1002 is called to confirm program, also
Execute following operation:
When receiving the task-based appraisal information of terminal transmission, obtains the evaluation information and the evaluation information is corresponding
Maintenance task；
It is associated with the evaluation information and the corresponding maintenance task of the evaluation information.
Further, processor 1001 can be used for that the task status stored in memory 1002 is called to confirm program, also
Execute following operation:
When the receiving the terminal transmission of the task presses request, obtains the task and press the corresponding maintenance times of request
Business；
It is sent to the corresponding maintenance personal of the maintenance task and presses notice.
The present invention is according to above scheme, and when the button of maintenance task is checked in user's click, terminal to server sends task
State checks request, and server obtains the task status and check when the task status for receiving terminal transmission checks request
Request corresponding maintenance task and the corresponding task status of the maintenance task, wherein the maintenance task can be one
Or it is multiple, the task status includes in processing, is to be evaluated and evaluated.By all maintenance tasks and the maintenance
The corresponding task status of task is sent to the terminal；Terminal receive server transmission all maintenance tasks and
Task status interface is generated after the corresponding task status of the maintenance task, clicks the institute in the task status interface in user
When stating the corresponding mission bit stream of maintenance task and checking button, terminal to server sends mission bit stream and checks request, and server exists
When receiving the terminal and checking request by the mission bit stream that the maintenance task triggers, it is corresponding to obtain the maintenance task
It repairs picture and sends the maintenance picture to the terminal.
It is the first embodiment of task status confirmation method of the present invention, the task status confirmation method referring to Fig. 2, Fig. 2
Include:
Step S10, it when the task status for receiving terminal transmission checks request, obtains the task status and checks request
Corresponding maintenance task and the corresponding task status of the maintenance task appoint all maintenance tasks and the maintenance
Corresponding task status of being engaged in is sent to the terminal；
Task status inspection method provided by the invention is mainly used for the shape of maintenance task in real estate customer service management domain
State is checked.The terminal that the correlating method of house property information provided by the invention is related to includes but is not limited to mobile phone, tablet computer and electricity
Brain etc. is pre-loaded with relevant application system, including but not limited to wechat public platform, APP or webpage system in the terminal
System etc..
Technical solution provided by the invention, when the button of maintenance task is checked in user's click, terminal to server, which is sent, appoints
Business state checks request and checks the id of the subsidiary active user of maintenance task button, and server is receiving terminal transmission
When task status checks request and checks the id of the subsidiary active user of maintenance task button, according to the id of active user in number
According to searching all corresponding maintenance tasks in library, then the id of all maintenance tasks is obtained, passes through the id of the maintenance task
Corresponding task status is searched in the database, wherein the maintenance task can be one or more, the task status packet
It includes in processing, is to be evaluated and evaluated.Finally by all maintenance tasks and the corresponding task shape of the maintenance task
State is sent to the terminal.
Step S20, it when receiving the terminal and checking request by the mission bit stream that the maintenance task triggers, obtains
The corresponding maintenance picture of the maintenance task；
Step S30, the maintenance picture is sent to the terminal.
In technical solution provided in this embodiment, terminal receive server transmission all maintenance tasks and
Task status interface is generated after the corresponding task status of the maintenance task, clicks the institute in the task status interface in user
When stating the corresponding mission bit stream of maintenance task and checking button, terminal to server sends mission bit stream and checks request and the dimension
Repair the corresponding id of task, server checks request by the mission bit stream that the maintenance task triggers receiving the terminal
When, the corresponding maintenance picture of the maintenance task is obtained according to the corresponding id of the maintenance task and is sent to the terminal
The maintenance picture.
It should be noted that maintenance personal can upload service action drawing corresponding with progress in each progress of maintenance task
Piece.
The present invention is according to above scheme, and when the button of maintenance task is checked in user's click, terminal to server sends task
State checks request, and server obtains the task status and check when the task status for receiving terminal transmission checks request
Request corresponding maintenance task and the corresponding task status of the maintenance task, wherein the maintenance task can be one
Or it is multiple, the task status includes in processing, is to be evaluated and evaluated.By all maintenance tasks and the maintenance
The corresponding task status of task is sent to the terminal；Terminal receive server transmission all maintenance tasks and
Task status interface is generated after the corresponding task status of the maintenance task, clicks the institute in the task status interface in user
When stating the corresponding mission bit stream of maintenance task and checking button, terminal to server sends mission bit stream and checks request, and server exists
When receiving the terminal and checking request by the mission bit stream that the maintenance task triggers, it is corresponding to obtain the maintenance task
It repairs picture and sends the maintenance picture to the terminal.Because the present invention can obtain all maintenance tasks of client, and
It receives when the maintenance task that terminal is sent checks request and obtains the corresponding progress picture of maintenance task, finally send out progress picture
It send to terminal, to solve the problems, such as that client is difficult to exercise supervision in the entire maintenance process in house.
Further, it is the second embodiment of task status confirmation method of the present invention referring to Fig. 3, Fig. 3, is based on above-mentioned Fig. 2
Shown on the basis of embodiment, the step S20, further includes:
Step S21, the corresponding task status of the maintenance task is obtained；
Step S22, the Task Progress of the maintenance task is obtained according to the task status；
Step S23, the corresponding maintenance picture of the maintenance task is obtained according to the Task Progress, wherein the maintenance
The quantity of picture can for one or multiple.
In technical solution provided in this embodiment, the maintenance task pair in the task status interface is clicked in user
When the mission bit stream answered checks button, terminal to server sends mission bit stream and checks request and corresponding maintenance task
Id, server pass through dimension when receiving the terminal and checking request by the mission bit stream that the maintenance task triggers first
The id for repairing task obtains the task status of maintenance task, the id of the task status is then obtained, further according to the task status
Id obtain the Task Progress of the maintenance task, wherein the Task Progress may include multiple tasks progress node, such as
Check that node, material stock node, substep maintenance node (such as replace the bad Men Shixian installation doorframe last installation door of installation door again
Lock) and maintenance completion node.Finally obtain the corresponding maintenance picture of all generated Task Progress nodes.Wherein, described
Picture task node association corresponding with the Task Progress when maintenance personal uploads is repaired to save.
Server obtains the id of the corresponding task status of maintenance task and task status by the id of maintenance task, then leads to
The id for crossing task status obtains multiple progress nodes of maintenance task, finally obtains the corresponding maintenance picture of all nodes, thus
It ensure that and accurately obtain the corresponding maintenance picture of the maintenance task.
Further, referring to Fig. 4, Fig. 4 is the 3rd embodiment of task status confirmation method of the present invention, in above-mentioned Fig. 2 institute
On the basis of the embodiment shown, after the step S30, further includes:
Step S40, when receiving the task completed information of terminal transmission, the corresponding dimension of the task completed information is obtained
Information and maintenance task are repaired, and maintenance work order is generated according to the repair message and maintenance task；
Step S50, the corresponding user of the maintenance task is obtained, and the maintenance mans are singly sent to the user and are corresponded to
Terminal.
In technical solution provided in this embodiment, maintenance personal clicks completion task and presses after the completion of maintenance task repairs
Button, terminal to server send the id of task completed information and the subsidiary maintenance task of the task completing button, server
When receiving the task completed information of terminal transmission, the task is obtained according to the id of maintenance task in the database and completes letter
Corresponding repair message and maintenance task are ceased, and maintenance work order is generated according to the repair message and maintenance task.Wherein,
Information in the maintenance work order include information before room number, position, component, problem description, handling time, deadline, maintenance,
Information and owner, which sign, after maintenance shines, and server is when generating the maintenance work order, maintenance mans' single object newly-built first, then
The information of the maintenance work order is obtained by get method and is stored in object, then the object is saved into session object,
The information in maintenance mans' single object is used when generating for maintenance work order.Wherein, the owner signs appoints according to for confirming
Business is completed.The corresponding user of the maintenance task is searched in the database further according to the id of the maintenance task, finally by institute
It states maintenance mans and is singly sent to the corresponding terminal of the user.
Server generates corresponding maintenance work order when maintenance task is completed, so that user be facilitated to confirm repair message.
Further, referring to Fig. 5, Fig. 5 is the fourth embodiment of task status confirmation method of the present invention, in above-mentioned Fig. 4 institute
On the basis of the embodiment shown, after the step S50, further includes:
Step S60, when receiving the signature pictorial information of terminal upload, the signature pictorial information and described is obtained
The corresponding maintenance work order of signature pictorial information, and the signature pictorial information and the maintenance work order are associated preservation；
Step S70, the corresponding maintenance task of the signature pictorial information is closed.
In technical solution provided in this embodiment, the maintenance mans of generation are singly sent to terminal by server, and the terminal exists
The maintenance work order is shown after receiving the maintenance work order, and user checks that repair message is errorless and result is repaired in satisfaction
Afterwards, signature button is clicked, terminal shows corresponding signature interface, and user signs on the signature interface, clicks and saves
The signature is generated signature picture by terminal after button, and is sent to server, and server is in the signature for receiving terminal upload
When pictorial information, the signature pictorial information and the corresponding maintenance work order of the signature pictorial information are obtained, and by the label
Name pictorial information and the maintenance work order are associated preservation.The signature pictorial information is closed after saving signature picture success
Corresponding maintenance task.
Server closes the corresponding maintenance task of the user in the signature picture for receiving user, so that it is guaranteed that task
Normal switching-off has ensured the interests of user.
Further, referring to Fig. 6, Fig. 6 is the 5th embodiment of task status confirmation method of the present invention, in above-mentioned Fig. 4 institute
On the basis of the embodiment shown, after the step S50, further includes:
Step S80, in the activation maintenance task request for receiving terminal transmission, maintenance task is reactivated described in acquisition
Request corresponding maintenance task；
Step S90, the maintenance task is activated, and sends maintenance again to the corresponding maintenance personal of the maintenance task and leads to
Know.
In technical solution provided in this embodiment, the maintenance mans of generation are singly sent to terminal by server, and the terminal exists
The maintenance work order is shown after receiving the maintenance work order, and user checks that repair message is errorless and result is repaired in satisfaction
Afterwards, user clicks when repairing wrong work order information or dissatisfied maintenance result and activates maintenance task button, and terminal is to service
Device transmission reactivates task requests, server receive terminal transmission reactivate task requests and activation maintenance is appointed
Be engaged in the subsidiary maintenance task of button id when, task is obtained and reactivated by the id of maintenance task, maintenance task again
After activation, to the maintenance task, corresponding maintenance personal sends maintenance notice again.
Server reactivates task receive user when reactivating task requests, ensured the interests of user,
Be conducive to improve the quality of maintenance task.
Further, referring to Fig. 7, Fig. 7 is the sixth embodiment of task status confirmation method of the present invention, in above-mentioned Fig. 2 institute
On the basis of the embodiment shown, after the step S30, further includes:
Step S100, when receiving the task-based appraisal information of terminal transmission, the evaluation information and institute's commentary are obtained
The corresponding maintenance task of valence information；
Step S110, the evaluation information and the corresponding maintenance task of the evaluation information are associated with.
In technical solution provided in this embodiment, server is obtained when receiving the signature pictorial information of terminal upload
The signature pictorial information and the corresponding maintenance work order of the signature pictorial information, and by the signature pictorial information with it is described
Maintenance work order is associated preservation.The corresponding maintenance task of the signature pictorial information is closed after saving signature picture success.
Further, after maintenance task closing, the task status of the maintenance task be it is to be evaluated, user clicks and comments
After valence button, terminal shows the interface of " maintenance satisfaction evaluation ", has " satisfaction " and " dissatisfied " to press below the interface
Button, for user after selection " satisfaction " or " dissatisfied ", terminal shows the interface of " reporting channel convenience for repairment ", and user is " full in selection
Meaning " or " dissatisfied " after, terminal shows the interface of " 30 minutes quick responses ", and so on terminal successively show " maintenance program
Explanation " interface, " live finished product maintenance " interface, " scene cleaning after completion " interface.After having evaluated 6 evaluation subitems, terminal
By the unified display of evaluation result, at interface, bottom is input frame, and for user after input is suggested and clicks submission, terminal will evaluation
Information is uploaded to server, wherein evaluation information user after upload cannot modify the evaluation information.Server is receiving
To terminal send task-based appraisal information when, obtain the evaluation information and the corresponding maintenance task of the evaluation information, and
The id of evaluation information association maintenance task is stored.
It further, is that the present invention is based on the 7th embodiments of the measures and procedures for the examination and approval of task suspension referring to Fig. 8, Fig. 8, above-mentioned
On the basis of embodiment shown in Fig. 2, after the step S30, further includes:
Step S120, it when the receiving the terminal transmission of the task presses request, obtains the task and presses request pair
The maintenance task answered；
Step S130, it is sent to the corresponding maintenance personal of the maintenance task and presses notice.
In technical solution provided in this embodiment, terminal receive server transmission all maintenance tasks and
Task status interface is generated after the corresponding task status of the maintenance task, clicks the institute in the task status interface in user
When stating the corresponding mission bit stream of maintenance task and checking button, terminal to server sends mission bit stream and checks request and the dimension
Repair the corresponding id of task, server is when receiving the terminal and pressing request by the task that the maintenance task triggers, root
The corresponding maintenance task of the corresponding id of maintenance task is obtained according to the corresponding id of the maintenance task, is obtained by the maintenance task
Corresponding maintenance people sends to the corresponding maintenance personal of the maintenance task and presses notice.Wherein, the terminal of the maintenance personal
When pressing notice of server transmission is being received, message column has new information prompt.
Server receive user by terminal issue when pressing notice to the corresponding maintenance personal of the maintenance task
Notice is pressed in transmission, is conducive to maintenance task and is carried out on time.
To achieve the above object, the present invention also provides a kind of task statuses to confirm device, and the task status confirms device
Including processor, memory and it is stored in the task status that can be run on the memory and on the processor confirmation journey
Sequence, the task status confirmation program realize the step of task status confirmation method as described above when being executed by the processor
Suddenly.
To achieve the above object, the present invention also provides a kind of computer readable storage medium, the computer-readable storages
Task status confirmation program is stored on medium, the task status confirmation program is realized as described above when being executed by processor
The step of task status confirmation method.
It should be noted that, in this document, the terms "include", "comprise" or its any other variant are intended to non-row
His property includes, so that the process, method, article or the system that include a series of elements not only include those elements, and
And further include other elements that are not explicitly listed, or further include for this process, method, article or system institute it is intrinsic
Element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including being somebody's turn to do
There is also other identical elements in the process, method of element, article or system.
The serial number of the above embodiments of the invention is only for description, does not represent the advantages or disadvantages of the embodiments.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side
Method can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but in many cases
The former is more preferably embodiment.Based on this understanding, technical solution of the present invention substantially in other words does the prior art
The part contributed out can be embodied in the form of software products, which is stored in one as described above
In storage medium (such as ROM/RAM, magnetic disk, CD), including some instructions are used so that a terminal device (can be TV
Machine, mobile phone, computer, device, air conditioner or network equipment etc.) execute method described in each embodiment of the present invention.
The above is only a preferred embodiment of the present invention, is not intended to limit the scope of the invention, all to utilize this hair
Equivalent structure or equivalent flow shift made by bright specification and accompanying drawing content is applied directly or indirectly in other relevant skills
Art field, is included within the scope of the present invention.
Claims (9)
1. a kind of task status confirmation method, which is characterized in that the task status confirmation method the following steps are included:
When the task status for receiving terminal transmission checks request, obtains the task status and check that the corresponding maintenance of request is appointed
Business and the corresponding task status of the maintenance task, by all maintenance tasks and the corresponding task of the maintenance task
State is sent to the terminal；
When receiving the terminal and checking request by the mission bit stream that the maintenance task triggers, the maintenance task is obtained
Corresponding maintenance picture；
The maintenance picture is sent to the terminal.
2. task status confirmation method as described in claim 1, which is characterized in that described to pass through institute receiving the terminal
The step of mission bit stream of maintenance task triggering is stated when checking request, obtains the maintenance task corresponding maintenance picture, comprising:
Obtain the corresponding task status of the maintenance task；
The Task Progress of the maintenance task is obtained according to the task status；
The corresponding maintenance picture of the maintenance task is obtained according to the Task Progress, wherein the quantity of the maintenance picture can
Think one or multiple.
3. task status confirmation method as described in claim 1, which is characterized in that the task status confirmation method also wraps
It includes:
When receiving the task completed information of terminal transmission, the corresponding repair message of the task completed information and dimension are obtained
Task is repaired, and maintenance work order is generated according to the repair message and maintenance task；
The corresponding user of the maintenance task is obtained, and the maintenance mans are singly sent to the corresponding terminal of the user.
4. task status confirmation method as claimed in claim 3, which is characterized in that the acquisition maintenance task is corresponding
User, and after the step of maintenance mans are singly sent to the user corresponding terminal, further includes:
When receiving the signature pictorial information of terminal upload, the signature pictorial information and the signature pictorial information are obtained
Corresponding maintenance work order, and the signature pictorial information and the maintenance work order are associated preservation；
Close the corresponding maintenance task of the signature pictorial information.
5. task status confirmation method as claimed in claim 3, which is characterized in that the acquisition maintenance task is corresponding
User, and after the step of maintenance mans are singly sent to the user corresponding terminal, further includes:
In the activation maintenance task request for receiving terminal transmission, maintenance task is reactivated described in acquisition and requests corresponding dimension
Repair task；
The maintenance task is activated, and sends maintenance notice again to the corresponding maintenance personal of the maintenance task.
6. task status confirmation method as described in claim 1, which is characterized in that the task status confirmation method also wraps
It includes:
When receiving the task-based appraisal information of terminal transmission, the evaluation information and the corresponding dimension of the evaluation information are obtained
Repair task；
It is associated with the evaluation information and the corresponding maintenance task of the evaluation information.
7. task status confirmation method as described in claim 1, which is characterized in that the task status confirmation method also wraps
It includes:
When the receiving the terminal transmission of the task presses request, obtains the task and press the corresponding maintenance task of request；
It is sent to the corresponding maintenance personal of the maintenance task and presses notice.
8. a kind of task status confirms device, which is characterized in that the task status confirmation device include processor, memory and
It is stored in the task status confirmation program that can be run on the memory and on the processor, the task status confirms journey
The step of task status confirmation method as described in any one of claims 1 to 7 is realized when sequence is executed by the processor.
9. a kind of computer readable storage medium, which is characterized in that be stored with task shape on the computer readable storage medium
State confirms that program, the task status confirmation program are realized as described in any one of claims 1 to 7 when being executed by processor
The step of task status confirmation method.
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| CN201810896224.3A CN109063852A (en) | 2018-08-08 | 2018-08-08 | Task status confirmation method, device and computer readable storage medium |
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| CN201810896224.3A CN109063852A (en) | 2018-08-08 | 2018-08-08 | Task status confirmation method, device and computer readable storage medium |
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