CN108881170A - A kind of data processing method, device, processing equipment and the system of authorization guidance - Google Patents

A kind of data processing method, device, processing equipment and the system of authorization guidance Download PDF

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CN108881170A
CN108881170A CN201810489134.2A CN201810489134A CN108881170A CN 108881170 A CN108881170 A CN 108881170A CN 201810489134 A CN201810489134 A CN 201810489134A CN 108881170 A CN108881170 A CN 108881170A
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guidance
authorization
application
user
information
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王子霄
黄超
樊太飞
崔志伟
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Alibaba Group Holding Ltd
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Alibaba Group Holding Ltd
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Priority to CN201810489134.2A priority Critical patent/CN108881170A/en
Publication of CN108881170A publication Critical patent/CN108881170A/en
Priority to TW108105813A priority patent/TWI706653B/en
Priority to PCT/CN2019/076530 priority patent/WO2019223390A1/en
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00—Network architectures or network communication protocols for network security
    • H04L63/10—Network architectures or network communication protocols for network security for controlling access to devices or network resources
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/08—Insurance
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/55—Push-based network services

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  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • General Business, Economics & Management (AREA)
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  • Marketing (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
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  • Computer Security & Cryptography (AREA)
  • Computing Systems (AREA)
  • General Engineering & Computer Science (AREA)
  • Economics (AREA)
  • Development Economics (AREA)
  • Telephonic Communication Services (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

This specification embodiment discloses data processing method, device, processing equipment and the system of a kind of authorization guidance.Utilize this specification embodiment, whether insurance company's customer service may not need with user with regard to allowing that some application progress phone is authorized to authorize communication online, can directly or indirectly send the guidance information of authorization after some necessary informations of insurance company side synkaryon real user to the client where user.In this way, insurance company's customer service can reduce communication duration, contact staff's workload is reduced.The guidance logic that existing conventional telephone authorizations are linked up can be converted to and be supplied to the operable processing mode of user, and the guidance information whether authorized is pushed in user terminal, related service information can be obtained after user's authorization, telephonic communication duration can be reduced, reduce customer service pressure, simplify the user's operation in authorization guidance, improves the authorization rate of application.

Description

A kind of data processing method, device, processing equipment and the system of authorization guidance
Technical field
This specification example scheme belong to computer digital animation technical field more particularly to it is a kind of authorization guidance Data processing method, device, processing equipment and system.
Background technique
As the improvement of people's living standards, insurance is also increasingly by the concern of more users.Insurance business is at present still In higher growth trend.Currently, providing user's to provide a user easily Claims Resolution service, many insurance companies Online service scheme.The dedicated APP (application, using) or service platform of insurance company's offer can be used in user It checked, applied online using the Claims Resolution service etc. of offer, the relevant treatment of the insurance businesses such as setting loss.
Dedicated APP above-mentioned or service platform application generally require that user is manually guided to remove downloading APP, or are taking The addition of business platform and concern public platform/life number.For example, insurance company's customer service can be with phone and use after user reports a case to the security authorities and is in danger Family exchange, guidance user download dedicated APP or pay close attention to public platform in service platform, and telephone authorizations application receives subsequent reason Pay for message etc..But the step of at present in most cases, aforesaid way needs user's operation is relatively complicated, and time for communication is longer, electricity Words link up higher cost, and there are also can't download or authorize for flow, downloading waiting time and frequency of use etc. compared with multi-user It is serviced using online Claims Resolution is carried out.The ratio that above situation causes Claims Resolution application online to obtain user's authorization is lower, and then guides Online user is less.
Summary of the invention
This specification embodiment be designed to provide it is a kind of authorization guidance data processing method, device, processing equipment and System can reduce the communication cost of guidance user's authorization, simplify user and authorize interaction, improve business processing on guidance user's line Authorization ratio.
This specification embodiment provide a kind of authorization guidance data processing method, device, processing equipment and system be It is realized including following manner：
A kind of data processing method of authorization guidance, the method includes：
Target service end group sends verification request, the verification request to application server in the identity information of accessing user Include inquiring whether the application login account there are the accessing user；
The application server is inquired according to the verification request received, and query result is returned to the target industry Business end；
The target service end receives and shows query result；
The target service end group is in there are the query results using login account of the accessing user to the application Server sends guidance trigger request；
The application server is drawn based on the user terminal transmission where the guidance trigger request to the accessing user Information is led, the guidance information includes the prompt information for being confirmed whether to authorize application to respond target service；
The user terminal receives and shows the guidance information；
The user terminal determines Authorization result based on received instruction, and the Authorization result is returned to application server.
A kind of data processing method of authorization guidance, the method includes：
Verification request, the query result of returning response are received, the verification request includes that inquiry whether there is accessing user Application login account；
Guidance information is sent based on the user terminal where received guidance trigger request to the accessing user, it is described to draw It leads information and includes whether authorization application to respond the prompt information of target service, the guidance information is based on the presence of access use The query result using login account at family generates；
Receive the Authorization result of the user terminal.
A kind of data processing method of authorization guidance, the method includes：
Verification request is sent to application server based on the identity information of accessing user, the verification request includes that inquiry is It is no that there are the application login accounts of the accessing user；
Receive and show the query result that the application server returns；
It is guided based on being sent there are the query result using login account of the accessing user to the application server Trigger request, the guidance trigger request, which sends confirmation for the user terminal where trigger the server to the accessing user, is It is no to authorize application to respond the prompt information of target service.
A kind of data processing method of authorization guidance, the method includes：
The guidance information that application server is sent is received, the guidance information includes being confirmed whether that application is authorized to ring Answer the prompt information of target service；
Show the guidance information；
Authorization result is determined based on received instruction, and the Authorization result is returned into the application server.
A kind of data processing equipment of authorization guidance, described device include：
Inquiry response module, for receiving verification request, the query result of returning response, the verification request includes inquiry With the presence or absence of the application login account of accessing user；
Guidance information trigger module, for whole based on the user where received guidance trigger request to the accessing user End sends guidance information, and the guidance information includes whether the prompt information for authorizing application to respond target service, described Guidance information is based on there are the query result generations using login account of accessing user；
As a result confirmation module, for receiving the Authorization result of the user terminal.
A kind of data processing equipment of authorization guidance, described device include：
Correction verification module sends verification request, the verification to application server for the identity information based on accessing user Request includes the application login account that inquiry whether there is the accessing user；
Transaction results display module, the query result returned for receiving and showing the application server；
Guidance information trigger module, for based on there are the query results using login account of the accessing user to institute It states application server and sends guidance trigger request, the guidance trigger request is for where trigger the server to the accessing user User terminal send and be confirmed whether to authorize application to respond the prompt information of target service.
A kind of data processing equipment of authorization guidance, described device include：
Receiving module, for receiving the guidance information of application server transmission, the guidance information includes being confirmed whether to award Application is weighed to respond the prompt information of target service；
Display module, for showing the guidance information；
Feedback module is authorized, for determining Authorization result based on received instruction, will be answered described in Authorization result return Use server.
A kind of data processing equipment of authorization guidance, including processor and depositing for storage processor executable instruction Reservoir, the processor are realized when executing described instruction：
Verification request, the query result of returning response are received, the verification request includes that inquiry whether there is accessing user Application login account；
Guidance information is sent based on the user terminal where received guidance trigger request to the accessing user, it is described to draw It leads information and includes whether authorization application to respond the prompt information of target service, the guidance information is based on the presence of access use The query result using login account at family generates；
Receive the Authorization result of the user terminal.
A kind of data processing equipment of authorization guidance, including processor and depositing for storage processor executable instruction Reservoir, the processor are realized when executing described instruction：
Verification request is sent to application server based on the identity information of accessing user, the verification request includes that inquiry is It is no that there are the application login accounts of the accessing user；
Receive and show the query result that the application server returns；
It is guided based on being sent there are the query result using login account of the accessing user to the application server Trigger request, the guidance trigger request, which sends confirmation for the user terminal where trigger the server to the accessing user, is It is no to authorize application to respond the prompt information of target service.
A kind of data processing equipment of authorization guidance, including processor and depositing for storage processor executable instruction Reservoir, the processor are realized when executing described instruction：
The guidance information that application server is sent is received, the guidance information includes being confirmed whether that application is authorized to ring Answer the prompt information of target service；
Show the guidance information；
Authorization result is determined based on received instruction, and the Authorization result is returned into the application server.
A kind of data processing system of authorization guidance, the system comprises first terminal, second terminal, servers, wherein
The processor of the first terminal is realized any in this specification when executing the computer instruction stored in memory One method and step that can be applied at target service end；
The processor of the second terminal is realized any in this specification when executing the computer instruction stored in memory One method and step that can be applied in user terminal；
The processor of the server is realized any one in this specification when executing the computer instruction stored in memory A method and step that can be applied in application server
Data processing method, device, processing equipment and the system for a kind of authorization guidance that this specification embodiment provides, are protected Whether dangerous company's customer service may not need with user with regard to allowing that some application progress business processing is authorized to do authorization communication, insurance company The guidance of authorization can be directly or indirectly sent after some necessary informations of side synkaryon real user to the client where user Information.In this way, insurance company's customer service can reduce communication duration, contact staff's workload is reduced.Customer service is receiving report After case, if informing that some information of user is bundled with application, it can pass through for the user for having application The application of terminal checks business, may not need again lengthy and tedious guidance user in this communication link and awards to application Power, can not divulge the sensitive information of user or business related to user, and be prompted to user is alternatively possible online Business processing mode improves the trusting degree of user.It is pushed to the guidance information of user after authorization, application can be transferred The relevant information of business is shown.This specification embodiment method, the guidance logic that existing conventional telephone authorizations are linked up It is converted into and is supplied to the operable processing mode of user, and push the guidance information whether authorized, Yong Hushou in user terminal Related service information can be obtained after power, can reduce telephonic communication duration, reduces customer service pressure, simplify the use in authorization guidance Family operation, improves the authorization rate of application.
Detailed description of the invention
In order to illustrate more clearly of this specification embodiment or technical solution in the prior art, below will to embodiment or Attached drawing needed to be used in the description of the prior art is briefly described, it should be apparent that, the accompanying drawings in the following description is only The some embodiments recorded in this specification, for those of ordinary skill in the art, in not making the creative labor property Under the premise of, it is also possible to obtain other drawings based on these drawings.
Fig. 1 is a kind of processing logical schematic of existing conventional guidance user authorization；
Fig. 2 is a kind of flow diagram of the data processing method embodiment of authorization guidance that this specification provides；
Fig. 3 is authorization guidance processing logical schematic in a kind of vehicle insurance business of this specification embodiment offer；
Fig. 4 is the implement scene schematic diagram of another embodiment of the method that this specification provides；
Fig. 5 is the implement scene schematic diagram of another embodiment of the method that this specification provides；
Fig. 6 is the flow diagram of another embodiment of the method that this specification provides；
Fig. 7 is using a kind of the hard of client of the data processing method of authorization guidance of the method for the present invention or Installation practice Part structural block diagram；
Fig. 8 is a kind of modular structure schematic diagram of the data processing equipment embodiment for authorization guidance that this specification provides；
Fig. 9 is the modular structure signal of the data processing equipment embodiment for another authorization guidance that this specification provides Figure；
Figure 10 is the modular structure signal of the data processing equipment embodiment for another authorization guidance that this specification provides Figure；
Figure 11 is the schematic diagram using client-side guidance user's authorization of this specification embodiment method.
Specific embodiment
In order to make those skilled in the art more fully understand the technical solution in this specification, below in conjunction with this explanation Attached drawing in book embodiment is clearly and completely described the technical solution in this specification embodiment, it is clear that described Embodiment be only a part of the embodiment in this specification, instead of all the embodiments.Base in this manual one A or multiple embodiments, every other reality obtained by those of ordinary skill in the art without making creative efforts Example is applied, the range of this specification embodiment protection all should belong to.
Fig. 1 is a kind of processing logical schematic of existing conventional guidance user authorization.As shown in Figure 1, reporting a case to the security authorities when being in danger People can dial the case where insurance company's phone is settled a claim with insurance company contact staff explanation and processing etc..If customer service is drawn User is led using application (for ease of description, user can will be guided to authorize it in some embodiments of this specification Using referred to as application, certain payment application of lineation compensation such as can be provided in) the online Claims Resolution that provides services, it usually needs it is electric It is linked up in words with user, as inquired user similar to " whether reason passes through XX precious (certain payment application, a kind of service platform for you Using) receive Claims Resolution message？", " phone number of your incoming call whether be exactly you XX precious (service platform application) account？" Deng, larger with the communication cost of user, waiting time of the corresponding user in communication process is also longer, experience it is poor.Even if After telephonic communication, user may also need to download some application again or existing some service platform application guidance are used When family is using online Claims Resolution service, user needs actively to go to search, opens service platform application, then in service platform application Search public platform/life number/small routine etc..Even after finding public platform etc., one or many authorizations there is also Inquiry and confirmation message, user experience are poor.In other application scenarios, some users are more sensitive to privacy information, existing It is linked up in Fig. 1 with service calls in the call excessively of authorization matters, it is also possible to some privacy informations of user can be revealed, such as insured public Leakage or user during information informing, record, storage etc. are said in public places similar to " right, I is mobile phone for department side Number be exactly XX payment using account ", " my phone number is 186XXXX4451 " etc., obtaining the process of authorization, there is also larger Security risk.
A kind of data processing method for authorization guidance that this specification one or more embodiment provides, uses new authorization Guide logic.It can be set whether verifying user possesses application check logic in insurance company side, if so, then protecting Dangerous company's customer service can inform user in the phone, if the phone number of user is bundled with application, can be answered by this Claims Resolution progress is checked with object.Certainly, can there are different informing contents or even some embodiments according to actual application scenarios In it is outer except being informed in telephone relation, can also be by other such as short message mode informing user.In this rank in this specification embodiment Section the first purpose be inform user can have what mode realize what service, customer service may not need in telephonic communication to User obtains application authorization, or even does not refer to the information about application authorization.If user does not propose that authorization is opposed, Can to the terminal device of user send guidance information, the guidance information can be used to prompt user can authorize and/or Can execute or obtain which information after authorization, for example, " click authorization and check Claims Resolution progress " using interior text prompting frame.Institute The guidance information stated usually does not include data information associated with the business of user, such as license plate, Claims Resolution state, setting loss information, Setting loss amount of money etc., main purpose first is that prompt user can authorize.After user agrees to authorization, application can be public to insurance Department or other databases transfer the related data of business.Certainly, the business datum after transferring can be sent to user terminal, so that Relevant information is checked in time after user's authorization.
It should be noted that service platform application described above specifically can be instant messaging tools, or The application for the online Claims Resolution service of offer that payment application or others directly or indirectly (can service access side).
A kind of embodiment that this specification provides can be applied in the system architecture of client/server, described Client may include the terminal device of insurance company side, such as customer service terminal, for user side, the client It may include mobile communication terminal.Specifically, the client may include reporter's using terminal equipment, such as intelligent hand Machine, tablet computer, intelligent wearable device, mobile unit, special equipment etc..The client can have communication module, can To be communicatively coupled with long-range server, realizes and transmitted with the data of the server.The server may include answering Also may include the server of other service sides with the corresponding application server of object, in other implement scenes, for example, with answer There are server or the server of accessory manufacturer etc. of the insurance company of communication linkage with server.The server may include Single computer unit also may include the server cluster of multiple server compositions or the server of distributed system.When So, it is real by the equipment of side service side to be not excluded for above-mentioned all or part of authorization guidance processing in other embodiments for this specification It is existing, the insurance for using service platform itself to provide such as user.
Below to this theory by taking a specific cell phone user terminal vehicle insurance settles a claim the application scenarios that authorization guides online as an example Bright book embodiment is illustrated, can be related in the present embodiment insurance company side terminal (being properly termed as target service end), The application server of application, install application user side user terminal.Specifically, Fig. 2 is that this specification mentions A kind of flow diagram of the data processing method embodiment of authorization guidance supplied.Although present description provides such as following Embodiment or method operating procedure shown in the drawings or apparatus structure, but based on routine or without creative labor described Less operating procedure or modular unit after may include more in method or apparatus or part merging.It is not deposited in logicality The necessary causality the step of or in structure, the execution sequence of these steps or the modular structure of device are not limited to this specification Embodiment or execution shown in the drawings sequence or modular structure.Device in practice, the clothes of the method or modular structure Be engaged in device or end product in application, can according to embodiment or method shown in the drawings or modular structure carry out sequence execution or Person execute parallel (such as parallel processor or multiple threads environment, even include distributed treatment, server cluster Implementation environment).Certainly, the description of following embodiments is not constituted other technical solutions extended to based on this specification Limitation.A kind of specific embodiment as shown in Fig. 2, a kind of data processing method for authorization guidance that this specification provides one kind In embodiment, the method may include：
S0：Target service end group sends verification request, the verification to application server in the identity information of accessing user Request includes the application login account that inquiry whether there is the accessing user；
S2：The application server is inquired according to the verification request received, and query result is returned to the mesh Mark business end；
S4：The target service end receives and shows query result；
S6：The target service end group is answered in the query result using login account there are the accessing user to described Guidance trigger request is sent with server；
S8：The application server is sent based on the user terminal where the guidance trigger request to the accessing user Guidance information, the guidance information include the prompt information for being confirmed whether to authorize application to respond target service；
S10：The user terminal receives and shows the guidance information；
S12：The user terminal determines Authorization result based on received instruction, and the Authorization result is returned to application service Device.
Some treatment processes in above-described embodiment are illustrated below.Fig. 3 is one that this specification embodiment provides Authorization guidance processing logical schematic in kind vehicle insurance business, when a large amount of communication movement is in insurance company's customer service, reduction is linked up In the period, customer service pressure is reduced, what customer service can simplify in authorization guidance online does account information verification, is confirmed whether that push is drawn Lead information.The target service end may include the terminal device that insurance company contact staff uses, and certainly, others are implemented Be not excluded in scene also may include insurance company server.The accessing user may include making a phone call to be in danger to report a case to the security authorities User, without in special circumstances, it is believed that the accessing user is the practical corresponding insurer of insurance.This specification is not excluded for it In his embodiment scene, the accessing user can be the user accessed with webpage online customer service or instant messaging work The user that reports a case to the security authorities accessed in tool.When the reporter is made a phone call to insurance company, customer service can usually verify accessing user Information, the information such as the incoming call phone number of available user, identity card.At this point, target service end can be to needing to guide The application server of the application of user's authorization sends verification request, and can be used for inquiring accessing user in verification request is The no login account for possessing application.The identity information of user can be carried in verification request, as name, ID card No., Phone number etc., so that server can be inquired according to verification request.
It should be noted that described here, there are the application login accounts of accessing user, can usually refer to storage record Have accessing user it is legal/effectively using login account, if according to credit grade or blacklist rule, although accessing user registers Account is crossed, but is drawn into blacklist, can not be stated on the subscriber terminal using online Claims Resolution service, then similar such situation can be with It is considered as the application login account there is no accessing user.
Server inquiry returns to target service end with the presence or absence of the query result using login account of accessing user.Mesh Mark business end can will verification as the result is shown in contact staff's operation interface, contact staff can be reminded in a manner of significant.
After inquiry, however, it is determined that accessing user has using login account, then application server can be notified to use to access User terminal where family sends guidance information and uses the corresponding mesh of application to prompt user that can authorize application Mark business.One realization process may include that customer service clicks instruction in operation interface and sends guidance information to accessing user Key, target service end send guidance trigger request to application server.Application server be based on the applications trigger request to Family terminal sends the guidance information for asking whether authorization.User terminal can show the guidance information, such as " click authorization to check Claims Resolution progress ".
The authorization application responds target service among the above, and general may include that authorization application is corresponding to carry out Some online processings of target service, if vehicle insurance Claims Resolution progress is checked, inquiry amount for which loss settled checks that setting loss photo, Claims Resolution are complained Deng.
The guidance information can be in the present embodiment text prompt information of the displaying in application.Such as push away It is sent to the message of application, can be shown when user, which opens, to apply with the window appeared or the individual page, it can also It is shown in word application after PUSH message with being clicked in user.In other embodiments that this specification provides, described draws Leading information can also be using short message/multimedia message form or one section of synthesis voice/artificial speech automatically generated, in this way can be with Timely user's Authorized operation is guided by other means in the inactive application of user.Therefore, described in this specification In another embodiment of method, S80：The guidance information includes at least one of following：
Short message/multimedia message comprising jumping to the link of the application；
The text prompt information being shown in the application of the user terminal；
Speech prompt information.
In specific example, the speech prompt information can be the telephone prompts using common carrier, can also be with For the voice prompting of the networking telephone.
If user agrees to authorization, corresponding Authorized operation can be carried out, generates corresponding instruction, such as clicks guidance letter Breath.User terminal can determine whether to agree to authorization based on the operational order of received user.It specifically may include clicking to draw License confirmation interface progress authorisation process is jumped to after leading information, also may include completing authorization after accessing user clicks.It awards Power result can return to application server, so that application server carries out corresponding subsequent processing.
In this way, whether insurance company's customer service may not need with user with regard to allowing to authorize some using this specification embodiment Link up using carrying out business processing and do authorization, after some necessary informations of insurance company side synkaryon real user can directly or Connect the guidance information that authorization is sent to the client where user.In this way, insurance company's customer service can reduce communication duration, Reduce contact staff's workload.Customer service, can be for the user for having application, if informing user's after receiving and reporting a case to the security authorities Some information is bundled with application, then can check business by the application of terminal, can nothing in this communication link It needs again lengthy and tedious guidance user to authorize application, the sensitive letter of user or business related to user can not be divulged Breath, be prompted to user is alternatively possible online business processing mode, improves the trusting degree of user.It is pushed to user's After authorization, the relevant information that application can transfer business is shown guidance information.This specification embodiment method, will The guidance logic that existing conventional telephone authorizations are linked up, which is converted into, is supplied to the operable processing mode of user, and at user's end The guidance information whether end push authorizes can obtain related service information after user's authorization, can reduce telephonic communication duration, Customer service pressure is reduced, simplifies the user's operation in authorization guidance, improves the authorization rate of application.
Certainly, the application is after being authorized, can based on the interaction of user terminal and application server come for User quickly provides corresponding service, can such as obtain the data information with the target service of accessing user in real time.Therefore, described Method further can also include：
S14：If the Authorization result includes agreeing to authorization, the application server obtains the business of the target service Data；
S16：The application server sends the target service to the user terminal based on the business datum of acquisition Business information；
S18：The user terminal receives the business information, and the business information is shown when being triggered.
Certainly, the description that can be used for the embodiment on vehicle insurance business guidance user's line described in above-described embodiment is not right Other technical solutions extended to based on this specification are construed as limiting.Such as in other implement scenes, this specification is mentioned For embodiment be equally applicable to the online service of fund wind, medical insurance online service etc. a variety of guidance users use Using the reality using reference this specification insurance business scene in the implement scene for carrying out online service, in other implement scenes Example description is applied, alternative repeated description is no longer carried out.Specifically, in one embodiment of this specification, the target service To insure online Claims Resolution business, correspondingly, the business datum of the target service includes from described in the acquisition of the target service end The corresponding settlement of insurance claim data of accessing user.
If above embodiment described can tell by telephone some information of user user of customer service to be bundled with application, The online service of settling a claim of application can then be led to.It, can also be in customer service and user's ditch in another embodiment of this specification After logical, sending under line to user can be used the guidance impression settled a claim online, specifically can by target service end to Family terminal sends online guidance information, and the online guidance information also may include short message/multimedia message or speech prompt information.
The particular content of the online guidance information can be arranged according to application scenarios.It is described in another embodiment Online guidance information includes information associated with following the description：
If informing that accessing user's first information is bundled with object application, allow to check the mesh by the application Mark business, the first information include mobile communication number, specified passport NO., at least one in the application of specified partner Kind.
It should be noted that in real time may include after obtaining or determining some data information described in above-described embodiment At once it sends, receive or shows, it will be appreciated by persons skilled in the art that by caching or expected calculating, waiting time Transmission, reception or displaying afterwards still may belong to the real-time range of definition.Image described in this specification embodiment can To include video, video can be considered as continuous image collection.
Above embodiment described insurance company, application server, user, interaction is carried out at the data of authorization guidance in many ways Manage method implementation.Based on the associated description of the mutual embodiment of above-mentioned more top-cross, this specification, which also provides one kind, can be used for The method of application server side, it is specific as shown in figure 4, the data processing side that another authorization that this specification provides guides Method, the method includes：
S100：Verification request, the query result of returning response are received, the verification request includes inquiry with the presence or absence of access The application login account of user；
S102：Guidance information is sent based on the user terminal where received guidance trigger request to the accessing user, The guidance information includes whether authorization application to respond the prompt information of target service, and the guidance information is based on existing The query result using login account of accessing user generates；
S104：Receive the Authorization result of the user terminal.
Based on the associated description of the mutual embodiment of above-mentioned more top-cross, in another embodiment, the method can also include：
S106：If the Authorization result includes agreeing to authorization, the business datum of the target service is obtained；
S108：The business information of the target service is sent to the user terminal based on the business datum of acquisition.
Based on the associated description of the mutual embodiment of above-mentioned more top-cross, in another embodiment, under the guidance information includes At least one of state：
Short message/multimedia message comprising jumping to the link of the application；
The text prompt information being shown in the application of the user terminal；
Speech prompt information.
Based on the associated description of the mutual embodiment of above-mentioned more top-cross, in another embodiment, the target service is insurance Online Claims Resolution business, correspondingly, the business datum of the target service includes obtaining the access from the target service end to use The corresponding settlement of insurance claim data in family.
Above embodiment described insurance company, application server, user, interaction is carried out at the data of authorization guidance in many ways Manage method implementation.Based on the associated description of the mutual embodiment of above-mentioned more top-cross, this specification, which also provides one kind, can be used for The method of insurance company's customer service terminal side, it is specific as shown in figure 5, the data that another authorization that this specification provides guides Processing method, the method includes：
S200：Verification request is sent to application server based on the identity information of accessing user, the verification request includes Inquiry whether there is the application login account of the accessing user；
S202：Receive and show the query result that the application server returns；
S204：It is sent based on the query result using login account there are the accessing user to the application server Trigger request is guided, the guidance trigger request sends true for the user terminal where trigger the server to the accessing user The prompt information for whether authorizing application to respond target service recognized.
Based on the associated description of the mutual embodiment of above-mentioned more top-cross, in another embodiment, the method can also include：
Online guidance information is sent to the user terminal, the online guidance information includes at least one of following：
Short message/multimedia message；
Speech prompt information.
Based on the associated description of the mutual embodiment of above-mentioned more top-cross, in another embodiment, stating online guidance information includes Information associated with following the description：
If informing that accessing user's first information is bundled with object application, allow to check the mesh by the application Mark business, the first information include mobile communication number, specified passport NO., at least one in the application of specified partner Kind
Above embodiment described insurance company, application server, user, interaction is carried out at the data of authorization guidance in many ways Manage method implementation.Based on the associated description of the mutual embodiment of above-mentioned more top-cross, this specification, which also provides one kind, can be used for The method of user terminal side, it is specific as shown in fig. 6, the data processing side that another authorization that this specification provides guides Method, the method includes：
S300：The guidance information that application server is sent is received, the guidance information includes being confirmed whether authorization application pair As come the prompt information that responds target service；
S302：Show the guidance information；
S304：Authorization result is determined based on received instruction, and the Authorization result is returned into the application server.
Based on the associated description of the mutual embodiment of above-mentioned more top-cross, in another embodiment, under the guidance information includes At least one of state：
Short message/multimedia message comprising jumping to the link of the application；
The text prompt information being shown in the application of the user terminal；
Speech prompt information.
The embodiment of the above-mentioned unilateral side of this specification, the description according to aforementioned more mutual embodiments of the method for top-cross can also include it The embodiment that his processing step and condition require.Concrete implementation mode is referred to the description of embodiment of the method, herein not It repeats one by one.
Various embodiments are described in a progressive manner for the above method in this specification, identical between each embodiment Similar part may refer to each other, and each embodiment focuses on the differences from other embodiments.Correlation Place illustrates referring to the part of embodiment of the method.
Embodiment of the method provided by this specification embodiment can be in mobile terminal, PC terminal, server, server set It is executed in group or similar arithmetic unit.For operating in the client of target service end or user terminal, Fig. 7 is application The method of the present invention or a kind of hardware block diagram of the client of the data processing method of authorization guidance of Installation practice.Such as Fig. 7 It is shown, client 10 may include one or more (one is only shown in figure) processors 102 (processor 102 may include but Be not limited to the processing unit of Micro-processor MCV or programmable logic device FPGA etc.), memory 104 for storing data, with And the transmission module 106 for communication function.It will appreciated by the skilled person that structure shown in Fig. 7 is only to illustrate, It does not cause to limit to the structure of above-mentioned electronic device.For example, client 10 may also include than shown in Fig. 7 more or more Few component, such as can also include other processing hardware, such as GPU (Graphics Processing Unit, image procossing Device), or with the configuration different from shown in Fig. 7.
Memory 104 can be used for storing the software program and module of application software, such as searching in this specification embodiment Corresponding program instruction/the module of Suo Fangfa, the software program and mould that processor 102 is stored in memory 104 by operation Block realizes the processing method that above-mentioned navigation interactive interface content is shown thereby executing various function application and data processing. Memory 104 may include high speed random access memory, may also include nonvolatile memory, as one or more magnetic storage fills It sets, flash memory or other non-volatile solid state memories.In some instances, memory 104 can further comprise relative to place The remotely located memory of device 102 is managed, these remote memories can pass through network connection to client 10.The reality of above-mentioned network Example includes but is not limited to internet, intranet, local area network, mobile radio communication and combinations thereof.
Transmission module 106 is used to that data to be received or sent via a network.Above-mentioned network specific example may include The wireless network that the communication providers of terminal 10 provide.In an example, transmission module 106 includes that a network is suitable Orchestration (Network Interface Controller, NIC), can be connected by base station with other network equipments so as to Internet is communicated.In an example, transmission module 106 can be radio frequency (Radio Frequency, RF) module, For wirelessly being communicated with internet.
Based on the data processing method that a kind of authorization described above guides, this specification also provides a kind of authorization guidance Data processing equipment.The device may include system (including the distribution for having used this specification embodiment the method System), software (application), module, component, server, client etc. and combine the necessary apparatus for implementing hardware.It is based on Same innovation thinking, the processing unit in a kind of embodiment that this specification provides is as described in the following examples.Due to device Before the implementation solved the problems, such as is similar to method, therefore the implementation of the specific processing unit of this specification embodiment may refer to The implementation of method is stated, overlaps will not be repeated.Although device described in following embodiment is preferably realized with software, The realization for being the combination of hardware or software and hardware is also that may and be contemplated.Specifically, as shown in figure 8, Fig. 7 is this Specification provide a kind of authorization guidance data processing equipment embodiment modular structure schematic diagram, specifically may include：
Inquiry response module 501 can be used for receiving verification request, the query result of returning response, the verification request Include inquiring whether the application login account there are accessing user；
Guidance information trigger module 502 can be used for based on where received guidance trigger request to the accessing user User terminal send guidance information, the guidance information include whether authorization application come respond target service prompt letter Breath, the guidance information is based on there are the query result generations using login account of accessing user；
As a result confirmation module 503 can be used for receiving the Authorization result of the user terminal.
The corresponding physical product of device described above can for obtain authorization using corresponding application server.
Fig. 9 is a kind of modular structure schematic diagram of the data processing equipment embodiment for authorization guidance that this specification provides, Specifically may include：
Correction verification module 601 can be used for the identity information based on accessing user to application server and send verification request, institute Stating verification request includes the application login account that inquiry whether there is the accessing user；
Check results display module 602 can be used for receiving and showing the query result that the application server returns；
Guidance information trigger module 603 can be used for based on there are the inquiries using login account of the accessing user As a result guidance trigger request is sent to the application server, the guidance trigger request is used for trigger the server to the access User terminal where user sends the prompt information for being confirmed whether to authorize application to respond target service.
The corresponding physical product of device described above can terminal device used in the customer service for insurance company.
Figure 10 is the modular structure signal of the data processing equipment embodiment for another authorization guidance that this specification provides Scheme, specifically may include：
Receiving module 701, can be used for receiving the guidance information of application server transmission, and the guidance information includes confirmation Whether application is authorized to respond the prompt information of target service；
Display module 702 can be used for showing the guidance information；
Feedback module 703 is authorized, can be used for determining Authorization result based on received instruction, the Authorization result is returned The application server.
The mobile terminal that the corresponding physical product of device described above can use for insurance reporter.
It, can be with according to the description of related method embodiment it should be noted that the device that above-described embodiment is described above Including other embodiments, concrete implementation mode is referred to the description of embodiment of the method, does not repeat one by one herein.
The device model recognition methods that this specification embodiment provides can be executed by processor corresponding in a computer Program instruction is realized, is such as realized using the c++/java language of windows/Linux operating system in PC end/server end, Or the necessary hardware realization of the corresponding application design language set of other such as android, iOS system, or it is based on quantum Processing logic realization of computer etc..Specifically, a kind of data processing equipment for authorization guidance that this specification provides is realized It states in the embodiment of method, the processing equipment may include processor and the storage for storage processor executable instruction Device, the processor are realized when executing described instruction：
Verification request, the query result of returning response are received, the verification request includes that inquiry whether there is accessing user Application login account；
Guidance information is sent based on the user terminal where received guidance trigger request to the accessing user, it is described to draw It leads information and includes whether authorization application to respond the prompt information of target service, the guidance information is based on the presence of access use The query result using login account at family generates；
Receive the Authorization result of the user terminal.
The data processing equipment that this specification also provides another authorization guidance realizes the embodiment of the above method, the place Reason equipment may include processor and the memory for storage processor executable instruction, and the processor executes the finger It is realized when enabling：
Verification request is sent to application server based on the identity information of accessing user, the verification request includes that inquiry is It is no that there are the application login accounts of the accessing user；
Receive and show the query result that the application server returns；
It is guided based on being sent there are the query result using login account of the accessing user to the application server Trigger request, the guidance trigger request, which sends confirmation for the user terminal where trigger the server to the accessing user, is It is no to authorize application to respond the prompt information of target service.
The data processing equipment that this specification also provides another authorization guidance realizes the embodiment of the above method, the place Reason equipment may include processor and the memory for storage processor executable instruction, and the processor executes the finger It is realized when enabling：
The guidance information that application server is sent is received, the guidance information includes being confirmed whether that application is authorized to ring Answer the prompt information of target service；
Show the guidance information；
Authorization result is determined based on received instruction, and the Authorization result is returned into the application server.
Figure 11 is the schematic diagram using client-side guidance user's authorization of this specification embodiment method.
It should be noted that the processing equipment that above-described embodiment is described above, also according to the description of related method embodiment It may include other expansible embodiments.Concrete implementation mode is referred to the description of embodiment of the method, does not make herein It repeats one by one.
Above-mentioned instruction can store in a variety of computer readable storage mediums.The computer readable storage medium can To include the physical unit for storing information, can by after information digitalization again in the way of electricity, magnetic or optics etc. Media are stored.Computer readable storage medium described in the present embodiment, which has, may include：Information is stored in the way of electric energy Device such as, various memory, such as RAM, ROM；The device of information is stored in the way of magnetic energy such as, hard disk, floppy disk, tape, Core memory, magnetic bubble memory, USB flash disk；Using optical mode storage information device such as, CD or DVD.Certainly, there are also other Readable storage medium storing program for executing of mode, such as quantum memory, graphene memory etc..This specification device as described in the examples Or the instruction in server or client or system ibid describes.
Based on the description of aforementioned more mutual embodiments of top-cross, this specification also provides a kind of data processing system of authorization guidance System, the system comprises first terminal, second terminal, servers, wherein
The processor of the first terminal is realized any in this specification when executing the computer instruction stored in memory One method and step that can be applied at target service end；
The processor of the second terminal is realized any in this specification when executing the computer instruction stored in memory One method and step that can be applied in user terminal；
The processor of the server is realized any one in this specification when executing the computer instruction stored in memory A method and step that can be applied in application server.
It, can be with according to the description of related method embodiment it should be noted that the system that above-described embodiment is described above Including other expansible embodiments.Concrete implementation mode is referred to the description of embodiment of the method, does not make herein one by one It repeats.
Various embodiments are described in a progressive manner for device described in this specification, processing equipment, system etc., respectively Same and similar part may refer to each other between a embodiment, the highlights of each of the examples are with other embodiments Difference.For hardware+program class embodiment, since it is substantially similar to the method embodiment, so description Fairly simple, the relevent part can refer to the partial explaination of embodiments of method.
It is above-mentioned that this specification specific embodiment is described.Other embodiments are in the scope of the appended claims It is interior.In some cases, the movement recorded in detail in the claims or step can be come according to the sequence being different from embodiment It executes and desired result still may be implemented.In addition, process depicted in the drawing not necessarily require show it is specific suitable Sequence or consecutive order are just able to achieve desired result.In some embodiments, multitasking and parallel processing be also can With or may be advantageous.
Although this application provides the method operating procedure as described in embodiment or flow chart, based on conventional or noninvasive The labour for the property made may include more or less operating procedure.The step of enumerating in embodiment sequence is only numerous steps One of execution sequence mode, does not represent and unique executes sequence.It, can when device or client production in practice executes To execute or parallel execute (such as at parallel processor or multithreading according to embodiment or method shown in the drawings sequence The environment of reason).
Although mentioning cell-phone number binding application, the type of guidance information and content, more sides in this specification embodiment content The operations such as data acquisition, storage, interaction, calculating, the judgement of data interaction or the like and data description, still, this specification is real Apply example and be not limited to must be meet industry communication standard, normal data processing protocol, communication protocol and normal data model/ Situation described in template or this specification embodiment.Certain professional standards use customized mode or embodiment to describe On practice processes embodiment modified slightly also may be implemented above-described embodiment it is identical, it is equivalent or it is close or deformation after can The implementation result of expectation.Using the implementation of the acquisitions such as these modifications or deformed data acquisition, storage, judgement, processing mode Example, still may belong within the scope of the optional embodiment of this specification.
In the 1990s, the improvement of a technology can be distinguished clearly be on hardware improvement (for example, Improvement to circuit structures such as diode, transistor, switches) or software on improvement (improvement for method flow).So And with the development of technology, the improvement of current many method flows can be considered as directly improving for hardware circuit. Designer nearly all obtains corresponding hardware circuit by the way that improved method flow to be programmed into hardware circuit.Cause This, it cannot be said that the improvement of a method flow cannot be realized with hardware entities module.For example, programmable logic device (Programmable Logic Device, PLD) (such as field programmable gate array (Field Programmable Gate Array, FPGA)) it is exactly such a integrated circuit, logic function determines device programming by user.By designer Voluntarily programming comes a digital display circuit " integrated " on a piece of PLD, designs and makes without asking chip maker Dedicated IC chip.Moreover, nowadays, substitution manually makes IC chip, this programming is also used instead mostly " is patrolled Volume compiler (logic compiler) " software realizes that software compiler used is similar when it writes with program development, And the source code before compiling also write by handy specific programming language, this is referred to as hardware description language (Hardware Description Language, HDL), and HDL is also not only a kind of, but there are many kind, such as ABEL (Advanced Boolean Expression Language)、AHDL(Altera Hardware Description Language)、Confluence、CUPL(Cornell University Programming Language)、HDCal、JHDL (Java Hardware Description Language)、Lava、Lola、MyHDL、PALASM、RHDL(Ruby Hardware Description Language) etc., VHDL (Very-High-Speed is most generally used at present Integrated Circuit Hardware Description Language) and Verilog.Those skilled in the art also answer This understands, it is only necessary to method flow slightly programming in logic and is programmed into integrated circuit with above-mentioned several hardware description languages, The hardware circuit for realizing the logical method process can be readily available.
Controller can be implemented in any suitable manner, for example, controller can take such as microprocessor or processing The computer for the computer readable program code (such as software or firmware) that device and storage can be executed by (micro-) processor can Read medium, logic gate, switch, specific integrated circuit (Application Specific Integrated Circuit, ASIC), the form of programmable logic controller (PLC) and insertion microcontroller, the example of controller includes but is not limited to following microcontroller Device：ARC 625D, Atmel AT91SAM, Microchip PIC18F26K20 and Silicone Labs C8051F320, are deposited Memory controller is also implemented as a part of the control logic of memory.It is also known in the art that in addition to Pure computer readable program code mode is realized other than controller, can be made completely by the way that method and step is carried out programming in logic Controller is obtained to come in fact in the form of logic gate, switch, specific integrated circuit, programmable logic controller (PLC) and insertion microcontroller etc. Existing identical function.Therefore this controller is considered a kind of hardware component, and to including for realizing various in it The device of function can also be considered as the structure in hardware component.Or even, it can will be regarded for realizing the device of various functions For either the software module of implementation method can be the structure in hardware component again.
System, device, module or the unit that above-described embodiment illustrates can specifically realize by computer chip or entity, Or it is realized by the product with certain function.It is a kind of typically to realize that equipment is computer.Specifically, computer for example may be used Think personal computer, laptop computer, vehicle-mounted human-computer interaction device, cellular phone, camera phone, smart phone, individual Digital assistants, media player, navigation equipment, electronic mail equipment, game console, tablet computer, wearable device or The combination of any equipment in these equipment of person.
Although this specification embodiment provides the method operating procedure as described in embodiment or flow chart, based on conventional It may include either more or less operating procedure without creative means.The step of being enumerated in embodiment sequence be only One of numerous step execution sequence mode does not represent and unique executes sequence.Device or end product in practice is held When row, can be executed according to embodiment or method shown in the drawings sequence or it is parallel execute (such as parallel processor or The environment of multiple threads, even distributed data processing environment).The terms "include", "comprise" or its any other change Body is intended to non-exclusive inclusion, so that process, method, product or equipment including a series of elements are not only wrapped Those elements are included, but also including other elements that are not explicitly listed, or further includes for this process, method, product Or the element that equipment is intrinsic.In the absence of more restrictions, being not precluded is including process, the side of the element There is also other identical or equivalent elements in method, product or equipment.
For convenience of description, it is divided into various modules when description apparatus above with function to describe respectively.Certainly, implementing this The function of each module can be realized in the same or multiple software and or hardware when specification embodiment, it can also be by reality Show the module of same function by the combination realization etc. of multiple submodule or subelement.Installation practice described above is only Schematically, for example, the division of the unit, only a kind of logical function partition, can there is other draw in actual implementation The mode of dividing, such as multiple units or components can be combined or can be integrated into another system, or some features can be ignored, Or it does not execute.Another point, shown or discussed mutual coupling, direct-coupling or communication connection can be by one The indirect coupling or communication connection of a little interfaces, device or unit can be electrical property, mechanical or other forms.
It is also known in the art that other than realizing controller in a manner of pure computer readable program code, it is complete Entirely can by by method and step carry out programming in logic come so that controller with logic gate, switch, specific integrated circuit, programmable Logic controller realizes identical function with the form for being embedded in microcontroller etc..Therefore this controller is considered one kind Hardware component, and the structure that the device for realizing various functions that its inside includes can also be considered as in hardware component.Or Person even, can will be considered as realizing the device of various functions either the software module of implementation method can be hardware again Structure in component.
The present invention be referring to according to the method for the embodiment of the present invention, the process of equipment (system) and computer program product Figure and/or block diagram describe.It should be understood that every one stream in flowchart and/or the block diagram can be realized by computer program instructions The combination of process and/or box in journey and/or box and flowchart and/or the block diagram.It can provide these computer programs Instruct the processor of general purpose computer, special purpose computer, Embedded Processor or other programmable data processing devices to produce A raw machine, so that being generated by the instruction that computer or the processor of other programmable data processing devices execute for real The device for the function of being specified in present one or more flows of the flowchart and/or one or more blocks of the block diagram.
These computer program instructions, which may also be stored in, is able to guide computer or other programmable data processing devices with spy Determine in the computer-readable memory that mode works, so that it includes referring to that instruction stored in the computer readable memory, which generates, Enable the manufacture of device, the command device realize in one box of one or more flows of the flowchart and/or block diagram or The function of being specified in multiple boxes.
These computer program instructions also can be loaded onto a computer or other programmable data processing device, so that counting Series of operation steps are executed on calculation machine or other programmable devices to generate computer implemented processing, thus in computer or The instruction executed on other programmable devices is provided for realizing in one or more flows of the flowchart and/or block diagram one The step of function of being specified in a box or multiple boxes.
In a typical configuration, calculating equipment includes one or more processors (CPU), input/output interface, net Network interface and memory.
Memory may include the non-volatile memory in computer-readable medium, random access memory (RAM) and/or The forms such as Nonvolatile memory, such as read-only memory (ROM) or flash memory (flash RAM).Memory is computer-readable medium Example.
Computer-readable medium includes permanent and non-permanent, removable and non-removable media can be by any method Or technology come realize information store.Information can be computer readable instructions, data structure, the module of program or other data. The example of the storage medium of computer includes, but are not limited to phase change memory (PRAM), static random access memory (SRAM), moves State random access memory (DRAM), other kinds of random access memory (RAM), read-only memory (ROM), electric erasable Programmable read only memory (EEPROM), flash memory or other memory techniques, read-only disc read only memory (CD-ROM) (CD-ROM), Digital versatile disc (DVD) or other optical storage, magnetic cassettes, tape magnetic disk storage or other magnetic storage devices Or any other non-transmission medium, can be used for storage can be accessed by a computing device information.As defined in this article, it calculates Machine readable medium does not include temporary computer readable media (transitory media), such as the data-signal and carrier wave of modulation.
It will be understood by those skilled in the art that the embodiment of this specification can provide as the production of method, system or computer program Product.Therefore, in terms of this specification embodiment can be used complete hardware embodiment, complete software embodiment or combine software and hardware Embodiment form.Moreover, it wherein includes computer available programs that this specification embodiment, which can be used in one or more, Implement in the computer-usable storage medium (including but not limited to magnetic disk storage, CD-ROM, optical memory etc.) of code The form of computer program product.
This specification embodiment can describe in the general context of computer-executable instructions executed by a computer, Such as program module.Generally, program module includes routines performing specific tasks or implementing specific abstract data types, journey Sequence, object, component, data structure etc..This specification embodiment can also be practiced in a distributed computing environment, in these points Cloth calculates in environment, by executing task by the connected remote processing devices of communication network.In distributed computing ring In border, program module can be located in the local and remote computer storage media including storage equipment.
All the embodiments in this specification are described in a progressive manner, same and similar portion between each embodiment Dividing may refer to each other, and each embodiment focuses on the differences from other embodiments.Especially for system reality For applying example, since it is substantially similar to the method embodiment, so being described relatively simple, related place is referring to embodiment of the method Part explanation.In the description of this specification, reference term " one embodiment ", " some embodiments ", " example ", The description of " specific example " or " some examples " etc. means specific features described in conjunction with this embodiment or example, structure, material Or feature is contained at least one embodiment or example of this specification embodiment.In the present specification, to above-mentioned term Schematic representation be necessarily directed to identical embodiment or example.Moreover, description specific features, structure, material or Person's feature may be combined in any suitable manner in any one or more of the embodiments or examples.In addition, in not conflicting feelings Under condition, those skilled in the art by different embodiments or examples described in this specification and different embodiment or can show The feature of example is combined.
The foregoing is merely the embodiments of this specification embodiment, are not limited to this specification embodiment.It is right For those skilled in the art, this specification embodiment can have various modifications and variations.It is all in this specification embodiment Any modification, equivalent replacement, improvement and so within spirit and principle, the right that should be included in this specification embodiment are wanted Within the scope of asking.

Claims (18)

1. a kind of data processing method of authorization guidance, the method includes：
Target service end group sends verification request to application server in the identity information of accessing user, and the verification request includes Inquiry whether there is the application login account of the accessing user；
The application server is inquired according to the verification request received, and query result is returned to the target service End；
The target service end receives and shows query result；
The target service end group is in there are the query results using login account of the accessing user to the application service Device sends guidance trigger request；
The application server sends guidance letter based on the user terminal where the guidance trigger request to the accessing user Breath, the guidance information include the prompt information for being confirmed whether to authorize application to respond target service；
The user terminal receives and shows the guidance information；
The user terminal determines Authorization result based on received instruction, and the Authorization result is returned to application server.
2. a kind of data processing method of authorization guidance, the method includes：
Verification request, the query result of returning response are received, the verification request includes inquiry answering with the presence or absence of accessing user Use login account；
Guidance information, the guidance letter are sent based on the user terminal where received guidance trigger request to the accessing user Breath includes whether authorization application to respond the prompt information of target service, and the guidance information is based on there are accessing user's It is generated using the query result of login account；
Receive the Authorization result of the user terminal.
3. method according to claim 2, the method also includes：
If the Authorization result includes agreeing to authorization, the business datum of the target service is obtained；
The business information of the target service is sent to the user terminal based on the business datum of acquisition.
4. method according to claim 2, the guidance information includes at least one of following：
Short message/multimedia message comprising jumping to the link of the application；
The text prompt information being shown in the application of the user terminal；
Speech prompt information.
5. the method as described in any one of claim 2-4, the target service is the online Claims Resolution business of insurance, accordingly , the business datum of the target service includes that the corresponding settlement of insurance claim number of the accessing user is obtained from the target service end According to.
6. a kind of data processing method of authorization guidance, the method includes：
Verification request is sent to application server based on the identity information of accessing user, the verification request includes inquiring whether to deposit In the application login account of the accessing user；
Receive and show the query result that the application server returns；
It is triggered based on guidance is sent to the application server there are the query result using login account of the accessing user Request, user terminal transmission of the guidance trigger request for where trigger the server to the accessing user are confirmed whether to award Application is weighed to respond the prompt information of target service.
7. method as claimed in claim 6, the method also includes：
Online guidance information is sent to the user terminal, the online guidance information includes at least one of following：
Short message/multimedia message；
Speech prompt information.
8. the method for claim 7, the online guidance information includes information associated with following the description：
If informing that accessing user's first information is bundled with object application, allow to check the target industry by the application Business, the first information include at least one of mobile communication number, specified passport NO., specified partner's application.
9. the method as described in any one of claim 6-8, the target service is the online Claims Resolution business of insurance.
10. a kind of data processing method of authorization guidance, the method includes：
The guidance information that application server is sent is received, the guidance information includes being confirmed whether that application is authorized to respond mesh The prompt information of mark business；
Show the guidance information；
Authorization result is determined based on received instruction, and the Authorization result is returned into the application server.
11. method as claimed in claim 10, the guidance information includes at least one of following：
Short message/multimedia message comprising jumping to the link of the application；
The text prompt information being shown in the application of user terminal；
Speech prompt information.
12. a kind of data processing equipment of authorization guidance, described device include：
Inquiry response module, for receiving verification request, the query result of returning response, the verification request is included inquiring whether There are the application login accounts of accessing user；
Guidance information trigger module, for based on the user terminal hair where received guidance trigger request to the accessing user Guidance information is sent, the guidance information includes whether authorization application to respond the prompt information of target service, the guidance Information is based on there are the query result generations using login account of accessing user；
As a result confirmation module, for receiving the Authorization result of the user terminal.
13. a kind of data processing equipment of authorization guidance, described device include：
Correction verification module sends verification request, the verification request to application server for the identity information based on accessing user Include inquiring whether the application login account there are the accessing user；
Transaction results display module, the query result returned for receiving and showing the application server；
Guidance information trigger module, for being answered based on the query result using login account there are the accessing user to described Guidance trigger request is sent with server, the guidance trigger request is for the use where trigger the server to the accessing user Family terminal sends the prompt information for being confirmed whether to authorize application to respond target service.
14. a kind of data processing equipment of authorization guidance, described device include：
Receiving module, for receiving the guidance information of application server transmission, the guidance information includes being confirmed whether that authorization is answered The prompt information of target service is responded with object；
Display module, for showing the guidance information；
Feedback module is authorized, for determining Authorization result based on received instruction, the Authorization result is returned into the application and is taken Business device.
15. a kind of data processing equipment of authorization guidance, including processor and depositing for storage processor executable instruction Reservoir, the processor are realized when executing described instruction：
Verification request, the query result of returning response are received, the verification request includes inquiry answering with the presence or absence of accessing user Use login account；
Guidance information, the guidance letter are sent based on the user terminal where received guidance trigger request to the accessing user Breath includes whether authorization application to respond the prompt information of target service, and the guidance information is based on there are accessing user's It is generated using the query result of login account；
Receive the Authorization result of the user terminal.
16. a kind of data processing equipment of authorization guidance, including processor and depositing for storage processor executable instruction Reservoir, the processor are realized when executing described instruction：
Verification request is sent to application server based on the identity information of accessing user, the verification request includes inquiring whether to deposit In the application login account of the accessing user；
Receive and show the query result that the application server returns；
It is triggered based on guidance is sent to the application server there are the query result using login account of the accessing user Request, user terminal transmission of the guidance trigger request for where trigger the server to the accessing user are confirmed whether to award Application is weighed to respond the prompt information of target service.
17. a kind of data processing equipment of authorization guidance, including processor and depositing for storage processor executable instruction Reservoir, the processor are realized when executing described instruction：
The guidance information that application server is sent is received, the guidance information includes being confirmed whether that application is authorized to respond mesh The prompt information of mark business；
Show the guidance information；
Authorization result is determined based on received instruction, and the Authorization result is returned into the application server.
18. a kind of data processing system of authorization guidance, the system comprises first terminal, second terminal, servers, wherein
The processor of the first terminal is realized any one in claim 2-5 when executing the computer instruction stored in memory The method and step of item；
The processor of the second terminal is realized any one in claim 6-9 when executing the computer instruction stored in memory The method and step of item；
The processor of the server is realized any one in claim 10-11 when executing the computer instruction stored in memory The method and step of item.
CN201810489134.2A 2018-05-21 2018-05-21 A kind of data processing method, device, processing equipment and the system of authorization guidance Pending CN108881170A (en)

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TW108105813A TWI706653B (en) 2018-05-21 2019-02-21 Authorized guided data processing method, device, processing equipment and system
PCT/CN2019/076530 WO2019223390A1 (en) 2018-05-21 2019-02-28 Authorization guidance data processing method, apparatus, device and system

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CN112261598A (en) * 2020-10-19 2021-01-22 天翼电子商务有限公司 Short message sharing awakening service application page opening method based on short links
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