CN108632128A - A kind of email tracking method and apparatus - Google Patents
A kind of email tracking method and apparatus Download PDFInfo
- Publication number
- CN108632128A CN108632128A CN201710154284.3A CN201710154284A CN108632128A CN 108632128 A CN108632128 A CN 108632128A CN 201710154284 A CN201710154284 A CN 201710154284A CN 108632128 A CN108632128 A CN 108632128A
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- client
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- information
- tracking mark
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/42—Mailbox-related aspects, e.g. synchronisation of mailboxes
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/21—Monitoring or handling of messages
- H04L51/234—Monitoring or handling of messages for tracking messages
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- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Information Transfer Between Computers (AREA)
Abstract
The application provides a kind of email tracking method and apparatus, and this method includes：After receiving the request message from the first client, tracking mark is generated；Tracking mark is sent to first client, so that it includes the Email for tracking mark that first client is sent to the second client.By the technical solution of the application, when addressee reads Email, it can know that the information of addressee's read emails, Detection accuracy are higher.
Description
Technical field
This application involves Internet technical field more particularly to a kind of email tracking method and apparatus.
Background technology
Email is a kind of communication mode providing information exchange using electronically, is the most wide clothes of the Internet, applications
Business.By the e-mail system of network, user can with cheap price (no matter where send, only need to bear expenses of surfing in Internet),
Very quick mode (any specified destination can be sent within several seconds), the user with any one corner in the world
Contact.Email can be the diversified forms such as word, image, sound, greatly facilitate interpersonal communication and hand over
Stream promotes the development of society.
Sender to addressee when sending Email, it will usually have following demand：Know whether addressee has read
Read Email.In order to realize above-mentioned function, sender is when sending Email, it will usually the Reading Option be arranged, to want
It asks addressee's transmission to read back to hold.Based on this, addressee is in read emails, so that it may read back with being sent to sender
It holds, to indicate addressee's read emails.
But held if addressee in read emails, does not send to have read back to sender, then sender will be unable to
Know addressee's whether read emails, it is relatively low so as to cause the accuracy rate of detection.
Invention content
The application provides a kind of email tracking method, is applied to server, the method includes：
After receiving the request message from the first client, tracking mark is generated；
Tracking mark is sent to first client, so that first client is sent to the second client
Include the Email of the tracking mark.
The application provides a kind of email tracking method, is applied to the first client, including：
When needing to send Email, the request message for asking tracking to identify is sent to server, so that described
Server generates tracking corresponding with the Email according to the request message and identifies；
The tracking mark that the server returns is received, and it includes the Email for tracking mark to generate；
It includes the Email for tracking mark to be sent to the second client.
The application provides a kind of email tracking device, is applied to server, and described device includes：
Generation module, for after receiving the request message from the first client, generating tracking mark；
Sending module, for by the tracking mark be sent to first client so that first client to
It includes the Email for tracking mark that second client, which is sent,.
The application provides a kind of email tracking device, is applied to the first client, including：
Sending module, for when needing to send Email, the request for asking tracking to identify to be sent to server
Message, so that the server generates tracking mark according to the request message；
Receiving module, the tracking mark returned for receiving the server；
Generation module includes the Email for tracking mark for generating；
The sending module, it includes the Email for tracking mark to be additionally operable to send to the second client.
Based on the above-mentioned technical proposal, in the embodiment of the present application, server can be to the first client (visitor that sender uses
Family end) tracking mark is sent, so that the electronics postal that the first client is sent to the second client (client that addressee uses)
Tracking mark is carried in part, when addressee reads the Email, can be based on tracking mark and be known that addressee has read
The information of the Email is read, the accuracy rate of detection is higher.
Description of the drawings
It, below will be to the application in order to clearly illustrate the embodiment of the present application or technical solution in the prior art
Embodiment or attached drawing needed to be used in the description of the prior art are briefly described, it should be apparent that, in being described below
Attached drawing is only some embodiments described in the application, for those of ordinary skill in the art, can also be according to this Shen
Please these attached drawings of embodiment obtain other attached drawings.
Fig. 1 is the application scenarios schematic diagram in a kind of embodiment of the application；
Fig. 2A-Fig. 2 B are the flow charts of the email tracking method in a kind of embodiment of the application；
Fig. 3 is the flow chart of the email tracking method in the application another embodiment；
Fig. 4 A- Fig. 4 C are the email tracking schematic diagrames in the application another embodiment；
Fig. 5 is the hardware structure diagram of the server in a kind of embodiment of the application；
Fig. 6 is the structure chart of the email tracking device in a kind of embodiment of the application；
Fig. 7 is the hardware structure diagram of the first client in a kind of embodiment of the application；
Fig. 8 is the structure chart of the email tracking device in a kind of embodiment of the application.
Specific implementation mode
In term used in this application merely for the sake of the purpose of description specific embodiment, and unrestricted the application.This Shen
Please it is also intended to including most forms with the "an" of the singulative used in claims, " described " and "the", unless
Context clearly shows that other meanings.It is also understood that term "and/or" used herein refers to comprising one or more
Associated list items purpose any or all may combine.
It will be appreciated that though various information, but this may be described using term first, second, third, etc. in the application
A little information should not necessarily be limited by these terms.These terms are only used for same type of information being distinguished from each other out.For example, not departing from
In the case of the application range, the first information can also be referred to as the second information, and similarly, the second information can also be referred to as
One information.Depending on context, in addition, used word " if " can be construed to " ... when " or " when ... "
Or " in response to determination ".
It is proposed that a kind of email tracking method, this method can be applied to include the first client in the embodiment of the present application
It holds, in the system of the second client and server, as shown in Figure 1, can be the structural schematic diagram of the system.Wherein, the first visitor
Family end can be the Mail Clients that sender uses, as (such as outlook, mailbox is big for the Mail Clients of APP (application) type
Teacher, foxmail clients etc.), the Mail Clients of WEB (WWW) type is (such as the webpage version used on a web browser
Mail Clients) etc.；Second client can be the Mail Clients that addressee uses, as APP types Mail Clients,
The Mail Clients etc. of WEB types；This first client, the type of the second client are not limited, it is all to realize electricity
The client of sub- mail transmission function, within the protection domain of the embodiment of the present application.In addition, server is with electronics postal
The equipment of part following function, as (it can be data center, can pass through virtual machine etc. for Mail tracking server, Cloud Server
Realize server capability) etc., the type of this server is not limited, all equipment with email tracking function,
Within the protection domain of the embodiment of the present application.
In one example, the attribute of the first client can be identical or different from the attribute of the second client, this
Attribute can include but is not limited to the type of client and/or the supplier of client etc..For example, the type of the first client is
The type of outlook, the second client are WEB types.In another example the type of the first client is outlook, the second client
Type be foxmail clients.In another example the supplier of the first client corresponds to Ali's cloud mailbox, the second client
Supplier corresponds to 163 mailboxes.Based on this, the tracking of the Email between the client of different attribute may be implemented, improve
User's use feeling.
In one example, in order to realize email tracking, the first client before sending an email, first to clothes
Business device sends the request message for asking tracking to identify, and server can generate tracking mark after receiving the request message
Know, and tracking mark is sent to the first client, in this way, it includes tracking that the first client can be sent to the second client
The Email of mark.When addressee reads the Email, tracking mark can be based on and know that addressee has read this
The accuracy rate of the information of Email, detection is higher.
Based on above application scene, shown in Fig. 2A, for the email tracking method proposed in the embodiment of the present application
Flow chart, this method can be applied to server, and this method may comprise steps of：
Step 201, after receiving the request message from the first client, tracking mark is generated.
Step 202, tracking mark is sent to the first client, is wrapped so that the first client is sent to the second client
The Email for including tracking mark, is not limited other contents of this Email.
In one example, above-mentioned execution sequence is intended merely to an example for facilitating description given, in practical application
In, it can also change and execute sequence between each step, this execution sequence is not limited.
For step 201, in one example, the first client directly will be not when needing to send Email
Email is sent to the second client, but the request message for asking tracking to identify first is sent to server.Server
After receiving the request message, unique tracking mark is generated for the first client.
Wherein, tracking mark has a uniqueness, and each Email corresponds to a unique tracking mark, and server can be with
Random to generate tracking mark, such as 123123, abcdab etc. is not limited this tracking mark.
Wherein, in order to make the first client support following function：" it is not directly to send out when needing to send Email
Email is sent, but first sends request message to server ", then can be that the first client is added for realizing above-mentioned function
Plug-in unit, be based on this plug-in unit, the first client need send Email when, be not directly transmit Email, but
First request message is sent to server.Certainly, the mode of above-mentioned addition plug-in unit only realizes an example of above-mentioned function,
In practical application, other manner can also be used, as long as the first client can be made to realize above-mentioned function, to this realization side
Formula is not limited.
For step 202, in one example, for " by the tracking mark be sent to the first client so that first visitor
Family end to the second client send include the tracking mark Email " process, can include but is not limited to such as under type：
The address information of the tracking mark and server is sent to the first client, so that the first client is sent to the second client
Email including tracking mark, the address information.
First client can identify the tracking and the address information after obtaining tracking mark and the address information
It is added in Email, other contents of this Email is not limited.Then, the first client can be by the electronics
Mail is sent to the second client, is not limited to this transmission process.
Further, for the mistake of " the first client identifies the tracking and the address information is added to Email "
Journey, the first client can add specified type picture in the e-mail, the specified type picture include the tracking mark and
The address information.Wherein, this specified type picture is not limited, as long as can be implemented function such as by specified type picture
：When the second client reads Email, the second client can access specified type picture and (not need addressee automatically
Mandate), and the corresponding server of address information into specified type picture sends the tracking carried in specified type picture
The reading message of mark.
Wherein, specified type picture in the e-mail, can be a kind of sightless picture, will not be shown in electronics postal
In part, in this way, addressee not can be appreciated that the specified type picture in Email.The example of specified type picture can be to scheme
The content of piece extension name ending, such as mail.aaa.com/sc/123123.png, in addition, mail.aaa.com indicates server
Address information, and 123123 indicate tracking mark.
Certainly, above-mentioned specified type picture is the example that tracking mark and address information is carried in Email,
Mode for carrying tracking mark and address information in Email is not limited, as long as when the second client reads electronics postal
When part, the second client can be sent and carry in the Email to the corresponding server of address information in the Email
Tracking mark reading message, no longer repeat in detail herein.
In one example, referring to shown in Fig. 2 B, on the basis of Fig. 2A, can also include the following steps：
Step 203, safeguard that the tracking identifies the mapping relations of sender information corresponding with the first client.
Step 204, after receiving the reading message from the second client, tracking mark is parsed from the reading message
Know；The reading message is that the second client is sent after reading the Email.
Step 205, by the tracking mark inquiry mapping relations parsed, corresponding sender information is obtained.
Step 206, the information of reading of Email is sent to the corresponding sender of the sender information.
In one example, the execution sequence between step 201- steps 206 is intended merely to facilitate description given one
A example can also change in practical applications and execute sequence between each step, for example, " safeguarding tracking mark and first
It the step of mapping relations of the corresponding sender information of client ", can be in " tracking mark is sent to the first client " step
Before rapid, this execution sequence is not limited.
For step 203, in one example, for " safeguarding that the tracking identifies corresponding with the first client sender
The process of the mapping relations of information ", can include but is not limited to such as under type：If it is corresponding that request message carries the first client
Sender information then parses the corresponding sender information of the first client from the request message, and safeguards that the tracking identifies
The mapping relations of sender information corresponding with the first client.
Wherein, the first client can add the corresponding sender information of the first client before sending request message
It is added to request message, then sends the request message for carrying the sender information.Server is after receiving request message, so that it may
To parse the corresponding sender information of the first client from the request message.
Wherein, which can include but is not limited to one of following content or arbitrary combination：First client
Corresponding IP address (such as 100.100.100.100) and client type (such as outlook, foxmail client), mail
Send address (such as Zhejiang Province, China), post time (such as on 2 13rd, 2,017 10 minutes), sender's mailbox at 8 points (such as
Aaa.126.com etc.), recipient mailbox (such as bbb.qq.com), sender contact method (such as phone number, nail nail number
Code, QQ number code, wechat etc.).
Further, server obtain tracking mark and sender information after, so that it may with safeguard the tracking mark with
The mapping relations of the sender information, as shown in table 1, for an example of the mapping relations.
Table 1
For step 204, in one example, the second client is after receiving Email, when addressee passes through
When two clients read the Email, the second client can be sent out to the corresponding server of address information in the Email
Send the reading message for carrying the mark of the tracking in the Email.For example, based on the specified type picture that Email carries, the
Two clients can access specified type picture, and the address information into specified type picture automatically when reading Email
Corresponding server sends the reading message for carrying the mark of the tracking in specified type picture.In this way, server can receive
To the reading message from the second client, and tracking mark is parsed from the reading message, such as above-mentioned tracking identifies
123123。
In one example, the second client can be carried when sending reading message to server in the reading message
The corresponding addressee information of second client can not also carry the corresponding addressee information of the second client.Further, if
The corresponding addressee information of the second client is carried in the reading message, then the addressee information can include but is not limited to as follows
One of content or arbitrary combination：The corresponding IP address of second client (such as 100.100.200.200) and client type
(such as outlook, foxmail client), mail reception address (such as BeiJing, China), mail read access time (such as 2017 years 2
Months 13 days 8 points 15 minutes), sender's mailbox (such as aaa.126.com), recipient mailbox (such as bbb.qq.com).
For step 205, in one example, server is after parsing tracking mark 123123, so that it may to pass through solution
Mapping relations shown in the tracking identification look-up table 1 of precipitation obtain identifying 123123 corresponding sender informations with tracking, such as
100.100.100.100, outlook, Zhejiang Province, China, on 2 13rd, 2,017 8 points 10 minutes, sender's mailbox
(aaa.126.com), recipient mailbox (bbb.qq.com), 13812345678.
For step 206, in one example, server receive read message after, know Email by
Addressee reads, furthermore, it is possible to based on the tracking mark read in message, finds corresponding sender information, therefore, can incite somebody to action
The information of reading of Email is sent to the corresponding sender of the sender information.
For the process of " information of reading of Email is sent to the corresponding sender of sender information ", may include
But it is not limited to such as under type：If sender information includes the corresponding email address of the first client (such as aaa.126.com), can
The information of reading of Email is sent to corresponding first client of the email address.If sender information includes sender
Contact method, then the information of reading of Email can be sent to the corresponding equipment of the contact method, as contact method is
When phone number, then the modes such as short message may be used, the information of reading of Email is sent to the corresponding hand of the phone number
Machine, and so on.
Certainly, above-mentioned sending method is only by the several examples of Email read information and be sent to sender, to this
Sending method is not limited, as long as can sender be sent to the information of reading of Email.
Based on the above-mentioned technical proposal, include the electronics postal for tracking mark by being sent to addressee in the embodiment of the present application
Part can actively send the reading message for carrying the tracking and identifying when addressee reads the Email to server, and service
Device can inquire the tracking and identify corresponding sender information after receiving the reading message, and by the Email
The information of reading be sent to the corresponding sender of sender information, in this way, sender can know that Email is received
Part people reads, and to when addressee reads the Email, know that addressee has read the information of the Email, detects
Accuracy rate it is higher.
In practical applications, the Email sent to addressee for sender, it is also possible to exist make a copy for, the close feelings such as send
Condition is based on this, when make a copy for people/close make a gift to someone the Email is read by client when, read by the second client with addressee
Take the processing procedure of the Email identical, it is no longer repeated herein.
In practical applications, for sender after sending Email, which can store the hair to the first client
In part case, if sender clicks the Email in outbox, then it represents that sender reads the electronics postal by the first client
Part, at this point, the first client can also be sent to the corresponding server of address information in the Email and carry the Email
In tracking mark reading message.For example, based on the specified type picture that Email carries, the first client is reading electricity
When sub- mail, specified type picture, and the corresponding server of address information into specified type picture can be accessed automatically, is sent
Carry the reading message of the tracking mark in specified type picture.In this way, server can be received from the first client
Reading message, and parse from the reading message tracking mark, such as above-mentioned tracking mark 123123.
In one example, the first client to server when sending reading message, in addition to carrying in the reading message
Tracking mark 123123, can also carry the corresponding user information of the first client, which can be with above-mentioned sender
Information is identical, can also be different from above-mentioned sender information, and in order to be distinguished with above-mentioned sender information, reading can disappear
The information carried in breath is known as user information.Further, which may include the corresponding IP address of the first client
(such as 100.100.100.100), certain user information can also include other contents, as client type, mail send ground
Location etc., it is without limitation.
Based on above-mentioned processing, server can disappear after receiving the reading message from the first client from the reading
Tracking mark and user information are parsed in breath.Then, server is by the tracking that parses mark inquiry mapping relations, can be with
Obtain sender information corresponding with tracking mark；If the sender information includes the user information, forbid electronics postal
The information of reading of part is sent to the corresponding sender of sender information.
In conclusion when sender itself checks the Email in outbox, server is believed by comparing sender
(such as IP address of the first client) and user information (such as IP address of the first client) are ceased, if the two is identical, is illustrated
It is currently the Email that sender itself checks in outbox, is to check in vain, in this way, by forbidding Email
It reads information and is sent to sender, avoid the track record of mistake.
In one example, server needs first to distinguish the reading message to be to come from first after receiving reading message
Client, or come from the second client.Based on this, server parses after receiving reading message from reading in message
Go out tracking mark and the user information (user information or the second client hair that the reading message that the first client is sent carries
The addressee information that the reading message sent carries), and the mark inquiry mapping relations of the tracking by parsing, it obtains and the tracking
Identify corresponding sender information.If the sender information is identical as the user information, such as the first client in sender information
The IP address at end is identical as the IP address of the first client in user information, then illustrates that reading message comes from the first client,
Therefore forbid the information of reading of Email being sent to sender.If the sender information is different from the user information, such as send out
The IP address of the first client in part people's information is different from the IP address of the second client in user information, then illustrates to read
Message comes from the second client, therefore the information of reading of Email is sent to sender.
It is shown in Figure 3 based on similarly applying conceiving with above-described embodiment, for another email tracking method
Flow chart, this method can be applied to the first client, and this method may comprise steps of：
Step 301, when needing to send Email, the request message for asking tracking to identify is sent to server,
It is identified so that server generates tracking corresponding with the Email according to the request message.
Step 302, the tracking mark that server returns is received, and it includes the Email for tracking mark to generate.
Step 303, include the Email of tracking mark to the transmission of the second client.
In one example, above-mentioned execution sequence is intended merely to an example for facilitating description given, in practical application
In, it can also change and execute sequence between each step, this execution sequence is not limited.
For step 302, in one example, the first client can also receive the address of the server of server return
Information.Moreover, for the process of " it includes the Email for tracking mark to generate ", can include but is not limited to such as under type：It is raw
At the Email for including the tracking mark, the address information of server.Wherein, which may be used to the second client
End sends according to the address information and reads message.
In one example, the first client can add specified type picture, specified type picture in the e-mail
May include tracking mark and address information.The specified type picture can be a kind of sightless picture in the e-mail,
It will not show in the e-mail, in this way, addressee not can be appreciated that the specified type picture in Email, specified type picture
Example can be mail.aaa.com/sc/123123.png, in addition, mail.aaa.com indicate server address information,
And 123123 indicate tracking mark.
In one example, for sender after sending Email, Email can store the outbox to the first client
Case, if sender clicks the Email in outbox, then it represents that sender reads Email by the first client.It is based on
This, the first client, also can be according to the tracking mark and address information in Email, to service after reading Email
Device sends the reading message for carrying tracking mark and user information.
In one example, the first client can also receive the reading information of the Email of server transmission, this is
It reads information and indicates that Email is read by the second client, so that sender knows that this has read information.
In one example, the attribute of the first client can be identical or different from the attribute of the second client, the category
Property can include but is not limited to the type of client and/or the supplier of client etc..For example, the type of the first client is
The type of outlook, the second client are WEB types.In another example the type of the first client is outlook, the second client
Type be foxmail clients.In another example the supplier of the first client corresponds to Ali's cloud mailbox, the second client
Supplier corresponds to 163 mailboxes.Based on this, the tracking of the Email between the client of different attribute may be implemented, improve
User's use feeling.
Based on the above-mentioned technical proposal, include the electronics postal for tracking mark by being sent to addressee in the embodiment of the present application
Part can actively send the reading message for carrying the tracking and identifying when addressee reads the Email to server, and service
Device can inquire the tracking and identify corresponding sender information after receiving the reading message, and by the Email
The information of reading be sent to the corresponding sender of sender information, in this way, sender can know that Email is received
Part people reads, and to when addressee reads the Email, know that addressee has read the information of the Email, detects
Accuracy rate it is higher.
Below in conjunction with concrete application scene, the said program of the embodiment of the present application is described in detail.Referring to Fig. 4 A and
It is the application scenarios schematic diagram of the embodiment of the present application, the tool in Mail tracking server i.e. above-described embodiment shown in Fig. 4 B
There is the server of email tracking function, and mail server is the server for being traditionally used for mail transfer, first
Client and the second client can correspond to the same mail server, can also correspond to different mail server, Fig. 4 A and figure
In 4B by taking the same mail server of correspondence as an example.In addition, the first client can be the Mail Clients that sender uses, the
Two clients can be the Mail Clients that addressee uses.In addition, including a Mail tracking in Mail tracking server
Database, the mail tracking data library are used to record the mapping relations of tracking mark and sender information.
The email tracking method proposed in the embodiment of the present application may comprise steps of：
Step 1, the first client are not directly to send email to the second visitor when needing to send Email
Family end, but the request message for asking tracking to identify first is sent to Mail tracking server.
In one example, the first client, can be by the corresponding outbox of the first client before sending request message
People's information is added to the request message, then sends the request message for carrying the sender information.
In one example, the first client can generate Email shown in Fig. 4 C, be marked including tracking is inserted into
The plug-in unit of knowledge, if sender clicks " be inserted into tracking mark ", the first client send email to the second client it
Before, send the request message for asking tracking to identify to Mail tracking server.
Step 2, Mail tracking server generate unique tracking mark after receiving the request message.
Step 3, Mail tracking server parse the corresponding sender information of the first client from request message.
Step 4, Mail tracking server record tracking mark and the sender information in mail tracking data library
Mapping relations.Wherein, which can include but is not limited to：The corresponding IP address of first client and client class
Type, mail send address, post time, sender's mailbox, recipient mailbox, sender contact method (such as cell-phone number
Code, nail nail number, QQ number code, wechat etc.).
Tracking mark and the address information of itself are sent to the first client by step 5, Mail tracking server.
Step 6, the first client can identify the tracking and the ground after obtaining tracking mark and the address information
Location information is added in Email, is not limited to other contents of this Email.
It includes tracking mark and the address that step 7, the first client, which are sent by mail server to the second client,
The Email of information no longer repeats the transmission process of this Email in detail herein.
Step 8, the second client are after receiving Email, when reading Email, then the second client to this
The corresponding Mail tracking server of address information sends the reading message for carrying tracking mark.
In one example, the first client can add specified type picture in the e-mail, the specified type figure
Piece includes tracking mark and the address information.Moreover, can be implemented function such as by the specified type picture：As the second visitor
When Email is read at family end, the second client can access specified type picture, and the address into specified type picture automatically
The corresponding Mail tracking server of information sends the reading message for carrying the mark of the tracking in specified type picture.Based on this, when
When reading Email, then the second client can be sent to the corresponding Mail tracking server of the address information and carry the tracking
The reading message of mark.
Step 9, Mail tracking server solve after receiving the reading message from the second client from reading in message
Tracking mark is precipitated.If the reading message that the second client is sent also carries the corresponding addressee information of the second client, postal
Part tracking server can also parse addressee information from reading in message.
Step 10, Mail tracking server identify the tracking recorded in inquiry mail tracking data library by the tracking and identify
With the mapping relations of sender information, sender information corresponding with tracking mark is obtained.
(this has read information for indicating Email by the information of reading of Email for step 11, Mail tracking server
Read by addressee) it is sent to the corresponding sender of the sender information.If for example, the sender information includes first
The corresponding email address of client (such as aaa.126.com), then Mail tracking server can be by the reading information of Email
It is sent to corresponding first client of the email address.
In practical applications, for sender after sending Email, which can store the hair to the first client
Part case, if sender clicks the Email in outbox, then it represents that sender reads the Email by the first client,
First client can also be sent to the corresponding Mail tracking server of address information in the Email and carry the Email
In tracking mark and user information reading message.
Based on this, Mail tracking server needs to distinguish reading message to be from the first visitor after receiving reading message
Family end, or come from the second client.Specifically, Mail tracking server parses tracking mark and user from reading message
(the reading message that the user information or the second client that the reading message that the first client is sent carries are sent carries information
Addressee information), and the tracking by parsing mark inquiry mapping relations, obtain sender corresponding with tracking mark
Information.If the sender information is identical as the user information, the IP address such as the first client in sender information and user
The IP address of the first client in information is identical, then illustrates that reading message comes from the first client, therefore forbid electronics postal
The information of reading of part is sent to sender.If the sender information is different from the user information, such as first in sender information
The IP address of client is different from the IP address of the second client in user information, then illustrates that reading message comes from the second client
End, therefore the information of reading of Email is sent to sender by Mail tracking server.
Based on the above-mentioned technical proposal, include the electronics postal for tracking mark by being sent to addressee in the embodiment of the present application
Part can actively send the reading message for carrying the tracking and identifying when addressee reads the Email to server, and service
Device can inquire the tracking and identify corresponding sender information after receiving the reading message, and by the Email
The information of reading be sent to the corresponding sender of sender information, in this way, sender can know that Email is received
Part people reads, and to when addressee reads the Email, know that addressee has read the information of the Email, detects
Accuracy rate it is higher.
Based on similarly applying conceiving with the above method, the embodiment of the present application also provides a kind of email tracking device
120, email tracking device 120 is applied in server 10.Email tracking device 120 can by software realization,
It can be realized by way of hardware or software and hardware combining.For implemented in software, as the device on a logical meaning,
It is corresponding computer program instructions shape in reading non-volatile storage 12 by the processor 11 of the server 10 where it
At.For hardware view, as shown in figure 5, for the hardware configuration of the server 10 where email tracking device 120
Figure, in addition to processor 11 shown in fig. 5, nonvolatile memory 12, server 10 can also include other hardware, such as be responsible for place
Manage forwarding chip, network interface, the memory etc. of message；From hardware configuration, server 10 is also possible to be distributed apparatus,
May include multiple interface cards, to carry out the extension of Message processing in hardware view.
As shown in fig. 6, the structure chart of the email tracking device proposed for the application, the device include：
Generation module 1201, for after receiving the request message from the first client, generating tracking mark；It sends
Module 1202, for tracking mark to be sent to first client, so that first client is to the second client
It includes the Email for tracking mark that end, which is sent,.
In one example, the sending module 1202, specifically for tracking mark is being sent to described first
Client, so that first client is sent to the second client during including the Email for tracking mark,
The tracking mark and the address information of the server are sent to first client so that first client to
It includes the Email for tracking mark, described address information that second client, which is sent,；Wherein, the Email can wrap
Specified type picture is included, moreover, the specified type picture may include the tracking mark and described address information.
In one example, the email tracking device further includes (not depending on going out in figure)：
Maintenance module safeguards the tracking mark after generating the tracking mark in the generation module 1201
The mapping relations of sender information corresponding with first client；
Module is obtained, for after receiving the reading message from second client, from the reading message
Tracking mark is parsed, and the mark of the tracking by parsing inquires the mapping relations, obtains corresponding sender information；Institute
It is that the second client is sent after reading the Email to state and read message；
The sending module, information will have been read by, which being additionally operable to, is sent to the corresponding sender of the sender information.
In one example, the acquisition module is additionally operable to receiving the reading message from first client
Afterwards, tracking mark and user information are parsed from the reading message；The mapping is inquired by the tracking mark parsed
Relationship obtains sender information corresponding with the tracking mark parsed；Wherein, the reading message is first client
It is sent after reading the Email；
The sending module is additionally operable to when the obtained sender information includes the user information, then forbid by
The information of reading of the Email is sent to the corresponding sender of the sender information.
Based on similarly applying conceiving with the above method, a kind of email tracking dress is additionally provided in the embodiment of the present application
220 are set, which can apply in the first client 20.Wherein, the email tracking device 220
It can also be realized by way of hardware or software and hardware combining by software realization.For implemented in software, as one
Device on a logical meaning is by the processor 21 of the first client 20 where it, reading non-volatile storage 22
In corresponding computer program instructions formed.For hardware view, as shown in fig. 7, being the email tracking device 220
The hardware structure diagram of first client 20 at place, moreover, in addition to processor 21 shown in Fig. 7, nonvolatile memory 22 it
Outside, which can also include other hardware, such as be responsible for forwarding chip, network interface, the memory of processing message；
In addition, from hardware configuration, which is also possible to be distributed apparatus, may include multiple interface cards, with
Just the extension of Message processing is carried out in hardware view.
As shown in figure 8, the structure chart of the email tracking device proposed for the application, the device include：
Sending module 2201, for when needing to send Email, being sent to server for asking tracking to identify
Request message, so that the server generates tracking mark according to the request message；
Receiving module 2202, the tracking mark returned for receiving the server；
Generation module 2203 includes the Email for tracking mark for generating；
Sending module 2201, it includes the Email for tracking mark to be additionally operable to send to the second client.
The receiving module 2202 is additionally operable to receive the address information for the server that the server returns；
The generation module 2203 is specifically used for during it includes the Email of the tracking mark to generate, raw
At the Email including the tracking mark and the address information of the server；
Wherein, the Email includes specified type picture, the specified type picture include tracking mark and
Described address information；
The attribute of first client and the attribute of second client are identical or different.
System, device, module or the unit that above-described embodiment illustrates can specifically realize by computer chip or entity,
Or it is realized by the product with certain function.A kind of typically to realize that equipment is computer, the concrete form of computer can
To be personal computer, laptop computer, cellular phone, camera phone, smart phone, personal digital assistant, media play
In device, navigation equipment, E-mail receiver/send equipment, game console, tablet computer, wearable device or these equipment
The combination of arbitrary several equipment.
For convenience of description, it is divided into various units when description apparatus above with function to describe respectively.Certainly, implementing this
The function of each unit is realized can in the same or multiple software and or hardware when application.
It should be understood by those skilled in the art that, embodiments herein can be provided as method, system or computer program
Product.Therefore, complete hardware embodiment, complete software embodiment or reality combining software and hardware aspects can be used in the application
Apply the form of example.Moreover, it wherein includes computer usable program code that the embodiment of the present application, which can be used in one or more,
The computer implemented in computer-usable storage medium (including but not limited to magnetic disk storage, CD-ROM, optical memory etc.)
The form of program product.
The application is with reference to method, the flow of equipment (system) and computer program product according to the embodiment of the present application
Figure and/or block diagram describe.It is generally understood that being realized by computer program instructions each in flowchart and/or the block diagram
The combination of flow and/or box in flow and/or box and flowchart and/or the block diagram.These computer journeys can be provided
Sequence instruct to all-purpose computer, special purpose computer, Embedded Processor or other programmable data processing devices processor with
Generate a machine so that the instruction generation executed by computer or the processor of other programmable data processing devices is used for
Realize the dress for the function of being specified in one flow of flow chart or multiple flows and/or one box of block diagram or multiple boxes
It sets.
Computer or the processing of other programmable datas can be guided to set moreover, these computer program instructions can also be stored in
In standby computer-readable memory operate in a specific manner so that instruction stored in the computer readable memory generates
Manufacture including command device, the command device are realized in one flow of flow chart or multiple flows and/or block diagram one
The function of being specified in a box or multiple boxes.
These computer program instructions can be also loaded into computer or other programmable data processing devices so that counted
Series of operation steps are executed on calculation machine or other programmable devices to generate computer implemented processing, in computer
Or the instruction executed on other programmable devices is provided for realizing in one flow of flow chart or multiple flows and/or block diagram
The step of function of being specified in one box or multiple boxes.
It will be understood by those skilled in the art that embodiments herein can be provided as method, system or computer program product.
Therefore, complete hardware embodiment, complete software embodiment or implementation combining software and hardware aspects may be used in the application
The form of example.Moreover, it wherein includes the calculating of computer usable program code that the application, which may be used at one or more,
The computer implemented in machine usable storage medium (can include but is not limited to magnetic disk storage, CD-ROM, optical memory etc.)
The form of program product.
Above is only an example of the present application, it is not intended to limit this application.For those skilled in the art
For, the application can have various modifications and variations.It is all within spirit herein and principle made by any modification, equivalent
Replace, improve etc., it should be included within the scope of claims hereof.
Claims (19)
1. a kind of email tracking method is applied to server, which is characterized in that the method includes：
After receiving the request message from the first client, tracking mark is generated；
Tracking mark is sent to first client, so that first client includes to the transmission of the second client
The Email of the tracking mark.
2. according to the method described in claim 1, it is characterized in that,
It is described that tracking mark is sent to first client, so that first client is sent to the second client
The process of Email including the tracking mark, specifically includes：
The address information of the tracking mark and the server is sent to first client, so that first client
It includes the Email for tracking mark, described address information to hold to the transmission of the second client.
3. according to the method described in claim 2, it is characterized in that, the Email includes specified type picture, the finger
It includes the tracking mark and described address information to determine type picture.
4. according to the method described in claim 1, it is characterized in that, the method further includes：
Safeguard that the tracking identifies the mapping relations of sender information corresponding with first client；
After receiving the reading message from second client, tracking mark is parsed from the reading message；Institute
It is that second client is sent after reading the Email to state and read message；
The mapping relations are inquired by the tracking mark parsed, obtain corresponding sender information；
The information of reading of the Email is sent to the corresponding sender of the sender information.
5. according to the method described in claim 4, it is characterized in that, described safeguard the tracking mark and first client
The process of the mapping relations of corresponding sender information, specifically includes：
The corresponding sender information of first client is parsed from the request message；
Safeguard that the tracking identifies the mapping relations of sender information corresponding with first client.
6. according to the method described in claim 4, it is characterized in that, the method further includes：
After receiving the reading message from the first client, tracking mark and user's letter are parsed from the reading message
Breath；The reading message is that first client is sent after reading the Email；
The mapping relations are inquired by the tracking mark parsed, obtain corresponding sender information；
If the sender information includes the user information, forbid the information of reading of the Email being sent to described
The corresponding sender of sender information.
7. according to the method described in claim 4, it is characterized in that, described be sent to institute by the information of reading of the Email
The process for stating the corresponding sender of sender information, specifically includes：
If the sender information includes the corresponding email address of first client, the reading of the Email is believed
Breath is sent to corresponding first client of the email address.
8. a kind of email tracking method is applied to the first client, which is characterized in that including：
When needing to send Email, the request message for asking tracking to identify is sent to server, so that the service
Device generates tracking corresponding with the Email according to the request message and identifies；
The tracking mark that the server returns is received, and it includes the Email for tracking mark to generate；
It includes the Email for tracking mark to be sent to the second client.
9. according to the method described in claim 8, it is characterized in that,
The method further includes：Receive the address information for the server that the server returns；
The generation includes the process of the Email of the tracking mark, is specifically included：
It includes the Email for tracking mark, the address information of the server to generate.
10. according to the method described in claim 9, it is characterized in that, the Email includes specified type picture, the finger
It includes the tracking mark and described address information to determine type picture.
11. according to the method described in claim 9, it is characterized in that, the method further includes：
After reading the Email, according to the tracking mark and address information in the Email, to the service
Device sends the reading message for carrying the tracking mark and user information.
12. according to the method described in claim 8, it is characterized in that, the method further includes：
The reading information for the Email that the server is sent is received, the information of having read has indicated the Email
Through being read by second client.
13. according to claim 8-12 any one of them methods, which is characterized in that
The attribute of first client and the attribute of second client are identical or different.
14. a kind of email tracking device, it is applied to server, which is characterized in that described device includes：
Generation module, for after receiving the request message from the first client, generating tracking mark；
Sending module, for tracking mark to be sent to first client, so that first client is to second
It includes the Email for tracking mark that client, which is sent,.
15. device according to claim 14, which is characterized in that
The sending module, specifically for tracking mark is being sent to first client, so that first visitor
During family end includes the Email for tracking mark to the transmission of the second client, by tracking mark and the clothes
The address information of business device is sent to first client, so that it includes described that first client is sent to the second client
The Email of tracking mark, described address information；
Wherein, the Email includes specified type picture, and the specified type picture includes the tracking mark and institute
State address information.
16. device according to claim 14, which is characterized in that further include：
Maintenance module safeguards that the tracking identifies and described the after generating tracking mark in the generation module
The mapping relations of the corresponding sender information of one client；
Module is obtained, for after receiving the reading message from second client, being parsed from the reading message
Go out tracking mark, and the mark of the tracking by parsing inquires the mapping relations, obtains corresponding sender information；The reading
It is that the second client is sent after reading the Email to take message；
The sending module, information will have been read by, which being additionally operable to, is sent to the corresponding sender of the sender information.
17. device according to claim 16, which is characterized in that
The acquisition module is additionally operable to after receiving the reading message from first client, from the reading message
In parse tracking mark and user information；The mapping relations are inquired by the tracking mark parsed, obtains and parses
Tracking identify corresponding sender information；Wherein, the reading message is that first client is reading the electronics postal
It is sent after part；
The sending module is additionally operable to when the obtained sender information includes the user information, then forbidding will be described
The information of reading of Email is sent to the corresponding sender of the sender information.
18. a kind of email tracking device is applied to the first client, which is characterized in that including：
Sending module, for when needing to send Email, the request message for asking tracking to identify to be sent to server,
So that the server generates tracking mark according to the request message；
Receiving module, the tracking mark returned for receiving the server；
Generation module includes the Email for tracking mark for generating；
The sending module, it includes the Email for tracking mark to be additionally operable to send to the second client.
19. device according to claim 18, which is characterized in that
The receiving module is additionally operable to receive the address information for the server that the server returns；
The generation module is specifically used for during it includes the Email of the tracking mark to generate, and generation includes institute
State the Email of tracking mark and the address information of the server；
Wherein, the Email includes specified type picture, and the specified type picture includes tracking mark and described
Address information；
The attribute of first client and the attribute of second client are identical or different.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710154284.3A CN108632128A (en) | 2017-03-15 | 2017-03-15 | A kind of email tracking method and apparatus |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710154284.3A CN108632128A (en) | 2017-03-15 | 2017-03-15 | A kind of email tracking method and apparatus |
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| CN108632128A true CN108632128A (en) | 2018-10-09 |
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| CN201710154284.3A Pending CN108632128A (en) | 2017-03-15 | 2017-03-15 | A kind of email tracking method and apparatus |
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| CN110798396A (en) * | 2019-10-23 | 2020-02-14 | 支付宝(杭州)信息技术有限公司 | E-mail opening index statistical method and device and electronic equipment |
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