CN108510642B

CN108510642B - Automatic cash transaction device

Info

Publication number: CN108510642B
Application number: CN201711257137.5A
Authority: CN
Inventors: 藤田准司
Original assignee: Hitachi Omron Terminal Solutions Corp
Current assignee: Hitachi Financial Systems Co.,Ltd.
Priority date: 2017-02-27
Filing date: 2017-12-04
Publication date: 2020-02-28
Anticipated expiration: 2037-12-04
Also published as: JP2018142050A; CN108510642A

Abstract

To provide an automatic cash transaction device capable of preventing malfunction of a shutter mechanism and breakdown of the device due to mischief. The automatic cash transaction device comprises: a cash inlet and outlet having an openable/closable shutter for feeding and discharging bills; a photographing monitoring means for photographing the device and its surroundings; an abnormality detection means for detecting a suspicious behavior of a user; a confirmation mechanism for confirming whether the opening and closing action of the shutter by the opening and closing drive mechanism is normal; and a control unit that opens and closes the shutter when the abnormality detection mechanism detects an abnormality.

Description

Automatic cash transaction device

Technical Field

The present invention relates to an automatic teller machine installed in, for example, a financial institution or a convenience store, and more particularly to an automatic teller machine including a shutter at a customer interface where bills are delivered.

Background

Conventionally, an automatic transaction apparatus installed in a business shop or the like of a financial institution has a banknote deposit and withdrawal port for depositing and withdrawing banknotes in a deposit and withdrawal transaction. The banknote deposit and withdrawal port generally includes a shutter, and when a customer has deposited a banknote during deposit, the shutter is closed to take the deposited banknote into the automatic transaction apparatus. When the bill receiving and dispensing unit discharges the dispensed bill to the bill receiving and dispensing port, the shutter is opened to allow the customer to take out the bill. As an example of a shutter serving as an interface with a user, which is required to improve security as an opening/closing mechanism of a cash receiving/dispensing port, patent document 1 discloses a technique for preventing banknotes from being transported to the cash receiving/dispensing port in a state where an abnormality occurs in the operation of the shutter, and preventing banknotes from being taken away by a third party due to the abnormality of the shutter.

Patent document 1: japanese patent laid-open No. 2008-97241

A mischief or crime occurs in which the third person cannot open the shutter by some means in advance for the purpose of taking out the banknotes dispensed from the user. Specifically, in the automatic teller machine, the shutter is opened in a state where the banknotes are conveyed to the banknote inlet and outlet port at the time of the dispensing transaction by the user, but the shutter is fixed and not opened, which is an error. Then, after the user leaves, the shutter is forcibly pried open by a third person to remove the banknotes in the deposit and withdrawal port. Thus, if the shutter mechanism is damaged by tampering, the subsequent shutter operation cannot be performed normally, which causes a problem that the apparatus is out of order.

Disclosure of Invention

The invention provides an automatic cash transaction device capable of avoiding malfunction of a shutter mechanism and breakdown of the device caused by mischief.

The present invention is an automatic cash transaction apparatus, including: a cash inlet and outlet having an openable/closable shutter for feeding and discharging bills; a photographing monitoring means for photographing the device and its periphery; an abnormality detection means for detecting a suspicious behavior of a user; a confirmation mechanism for confirming whether the opening and closing action of the shutter based on the opening and closing driving mechanism is normal; and a control unit configured to open and close the shutter when the abnormality detection unit detects an abnormality.

According to the present invention, malfunction of the shutter mechanism and device breakdown due to mischief can be avoided.

Drawings

Fig. 1 is a perspective view showing an external appearance of an automatic teller machine.

Fig. 2 is a block diagram showing a control relationship of the automatic teller machine.

Fig. 3 is a control block diagram of the banknote deposit and withdrawal machine.

Fig. 4 is a structural view of the banknote deposit and withdrawal machine.

Fig. 5A is an explanatory diagram showing an operation of the shutter mechanism of the banknote deposit and withdrawal machine.

Fig. 5B is an explanatory diagram showing the operation of the shutter mechanism of the banknote deposit and withdrawal machine.

Fig. 6 is a flowchart showing the operation of the shutter mechanism.

Description of the reference symbols

1a banknote deposit and withdrawal machine; 1a upper conveying mechanism; 1b lower note mechanism; 20a cash inlet and outlet; 20a shutter; 30 a paper money discriminating section; 40 temporary storage; 50 banknote transport paths; 60 a money-drawing bank; 61 forget to take back to the library; 63 reject the library; 70 a cash-out bank; 80 circulating the library; 101a cash automatic transaction device; 101a upper front panel; 101b a device case; 101c edge portion; 102 card/statement single-processing mechanism; 102a card slot; 105 a customer operation section; 106 chest box body; 107a main body control part; 109a passbook mechanism; 108a passbook slot; 150 camera; 151 a display section; 152 a rotary lamp; 153 loudspeakers; 201a shutter locking mechanism; 201b shutter lock sensor; 202 shutter full close sensor; 203 shutter fully open sensor; 501a conveying path; 502. 503, 506, 507 switching gates; 901a conveying path; 902 switch gates.

Detailed Description

Hereinafter, embodiments of the automatic cash transaction apparatus will be described in detail with reference to the accompanying drawings. The automatic teller machine 101 can perform processing such as deposit, payment, and transfer of money by a user using a card, paper money, a statement sheet, and a bankbook as a medium. Hereinafter, the structure of the automatic cash transaction apparatus 101 will be described with reference to a perspective view (fig. 1) showing the external appearance of the automatic cash transaction apparatus 101.

The automatic cash transaction apparatus 101 includes an apparatus casing 101b, and a customer operation unit 105, a card/statement processing mechanism 102, and a bankbook mechanism 109 are provided in an upper portion of the apparatus casing 101 b. The customer operation unit 105 includes a display unit 151 for displaying the contents of the transaction and an operation unit for the customer to operate. The automatic cash transaction apparatus 101 is equipped with a camera 150, a rotary lamp 152, and a speaker 153. The card/statement processing means 102 processes the card of the user through a card slot 102a provided in the front panel 101a, and prints and discharges the transaction statement. The passbook mechanism 109 takes in, prints, and discharges passbooks of users through passbook slots 109a provided in the upper front panel 101 a. Further, the front plate 101a is provided with a money inlet/outlet port (banknote slot) 20, and a banknote deposit/withdrawal device 1 that handles banknotes is provided therein.

The banknote storage section at the lower part of the banknote deposit and withdrawal device 1 is surrounded by a safe box 106 made of an iron plate having a thickness of several tens of mm, which is different from the device box 101 b. The apparatus box 101b is also a strong box structure, but the safe box 106 is a stronger structure, and safety is improved.

Fig. 2 is a control block diagram showing a control relationship of the automatic teller machine 101. The card/statement processing mechanism 102, the bankbook mechanism 109, the banknote deposit and withdrawal machine 1, the customer operation unit 105, and the like housed in the automatic teller machine 101 are connected to the main body control unit 107 via the bus 107a, and perform necessary operations under the control of the main body control unit 107. The main body control unit 107 is connected to the worker operating unit 107c and the external storage device 107d via the bus 107a in addition to the above, and exchanges necessary data, but since it is not directly related to the following description, detailed description thereof will be omitted. The automatic teller machine 101 includes a power supply unit 101e for supplying power to the above-described mechanisms and components.

Fig. 3 is a control block diagram mainly showing a control relationship of the banknote deposit and withdrawal machine 1. The control unit 35 provided in the banknote deposit and withdrawal machine 1 is connected to a main body control unit 107 of the apparatus via a bus 107a, and controls the banknote deposit and withdrawal machine 1 based on a command from the main body control unit 107 and detection of the state of the banknote deposit and withdrawal machine 1, and also transmits the state of the banknote deposit and withdrawal machine 1 to the main body control unit 107 as necessary. In the banknote deposit and withdrawal machine 1, the control unit 35 is connected to drive motors, electromagnetic solenoids, or sensors of the respective units (the deposit and withdrawal port 20, the banknote determination unit 30, the temporary storage 40, the banknote transport path 50, the deposit box 60, the left behind collection box 61, the reject box 63, the withdrawal box 70, and the circulation box 80, which are banknote storage units), and drives and controls the actuators while monitoring the state with the sensors according to the transaction.

Fig. 4 is a structural diagram showing the structure of the banknote deposit and withdrawal device 1. The banknote deposit and withdrawal device 1 is constituted by: a deposit/withdrawal port 20 through which a user inserts/withdraws banknotes; a paper money discriminating unit 30 for discriminating paper money; a temporary storage 40 for temporarily storing banknotes for deposit in a period before the transaction is established; 1 deposit box 60 for storing banknotes for which a transaction is established during deposit; 1 forgetting to take back and receive the storehouse 61, collect the paper currency that the user has forgotten to take in and while withdrawing; 1 reject container 63 for storing banknotes unsuitable for dispensing; 2 dispensing banks 70 for storing banknotes for dispensing; 2 circulation banks 80 for both deposit and withdrawal; a bill transport path 50 for transporting bills (501 a to 501m, 901a to 901e in fig. 4) to the deposit/withdrawal port 20, the temporary storage 40, the deposit/withdrawal box 60, the left behind collection box 61, the reject box 63, the withdrawal box 70, and the circulation box 80 via the bill discriminating unit 30; and a control unit not shown.

The above-described inlet/outlet 20, banknote discriminating unit 30, temporary storage 40, left-behind collection storage 61, and banknote conveyance paths 501a to 501m constitute an upper conveyance mechanism 1 a. The deposit box 60, the reject box 63, the withdrawal box 70, the circulation box 80, and the conveyance paths 901a to 901e disposed on the upper surfaces of the storage boxes constitute a lower banknote mechanism 1 b. The lower bill mechanism 1b is attached to the safe box 106 made of an iron plate having a thickness of about 50mm, and the conveyance paths of the upper conveyance mechanism 1a and the lower bill mechanism 1b are connected by connecting

conveyance paths

501h and 501 i. The connected conveyance path 501h is provided at a position connected to the conveyance path 501g of the upper conveyance mechanism 1a on the upper surface of the safe box 106 surrounding the lower banknote mechanism 1b, the connected conveyance path 501i is provided at a position connected to the conveyance path 901a of the lower banknote mechanism 1b, and the connected conveyance path 501h and the connected conveyance path 501i are provided at positions connected to each other.

A slit opened in the upper surface iron plate of the safe box 106 has a length for passing the banknotes therethrough and a width of a transport pulley attached to pinch and feed out the banknotes transported to the slit. In the case where the lower banknote mechanism 1b is not surrounded by the safe box 106, it is not always necessary to provide the upper transport mechanism 1a directly on the lower banknote mechanism 1 b.

The bill conveying path 50 (in fig. 4, reference numerals 501a to 501m and 901a to 901e) is driven by a drive motor (not shown), and the rotation direction of the motor is switched for each transaction operation. Further, at a branch point of the bill transport path, there are switching gates 502, 503, 506, 507, and 5, 902, and the bill transport direction is switched as indicated by marks a and b for each transaction operation.

With the banknote deposit and withdrawal device 1 having the above-described configuration, the user performs the deposit and withdrawal operation and the automatic collection operation of banknotes left behind by the user.

In the depositing operation, the banknote deposit and withdrawal device 1 separates the banknotes inserted into the deposit and withdrawal port 20 one by one, and the banknote classification section 30 determines the denomination and authenticity of the banknotes. When the banknote is discriminated, the switching gate 503 is switched to 503a, and the banknote is temporarily stored in the temporary storage 40. When the banknote discriminating unit 30 fails to discriminate the banknote, or when the banknote is abnormally tilted or the distance between the banknotes is abnormal, the banknote is not taken into the temporary storage 40 as the deposit reject banknote, the switching gate 503 is switched to 503b, and the banknote is stored in the deposit and withdrawal port 20 and returned to the user.

If the transaction is confirmed, the banknotes stored in the temporary storage 40 are fed in the reverse direction in the reverse order to the order of the banknotes stored in the temporary storage, and the banknotes are passed through the banknote classification section 30, and one of the switching gates 902 of the deposit box 60, the recycle box 80, and the reject box 90 is switched to the direction of the drawing 902b, and stored in the designated storage box, and the deposit operation is terminated.

In the dispensing transaction, the banknote deposit and withdrawal device 1 delivers a predetermined number of banknotes from the cashboxes of the respective denominations of the dispensing box 70 and the circulation box 80 at a time, discriminates the denomination of the banknote by the banknote discriminating unit 30, and branches by the switching gate 503 to be stored in the deposit and withdrawal port 20, and pays the banknote to the user.

In addition, the banknote deposit and withdrawal device 1 can automatically collect left behind banknotes when a user has left behind banknotes in the deposit and withdrawal port 20 during the deposit and withdrawal transactions. The left-behind withdrawal operation is an operation of storing the banknotes remaining in the inlet/outlet 20 in the left-behind withdrawal storage 61 via the banknote classification section 30 and the escrow storage 40. The number of the deposit repository 60, the withdrawal repository 70, and the circulation repository 80 may vary depending on the operation or the region.

Next, a shutter mechanism of the deposit and withdrawal port will be described with reference to fig. 5A and 5B. The shutter mechanism is composed of a shutter 20a, a shutter lock mechanism 201a, a shutter lock sensor 201b, a shutter fully-closed sensor 202, and a shutter fully-open sensor 203. As shown in fig. 5A, when the shutter 20a is completely closed, the shutter lock mechanism 201a protrudes to the lock position illustrated in fig. 5A, locking the shutter 20a at the fully closed position. At this time, the shutter lock sensor 201b detects that the shutter lock mechanism 201a is in the lock position. The shutter full-close sensor 202 provided in the vicinity of the opening direction of the shutter 20a in the closed state detects that the shutter 20a is in the full-close position simultaneously with the detection of the shutter lock mechanism 201 a. In the fully closed position, the shutter 20a is disposed so as to have a certain width from the front end of the opening side and be covered by an edge portion 101c provided in the opening for the shutter 20a of the apparatus case 101 b. When the shutter 20a is opened, as shown in fig. 5B, the shutter lock mechanism 201a is moved to the retracted position (arrow Y direction) shown in fig. 5B by an unillustrated opening/closing drive mechanism, and the lock of the shutter 20a is released. Then, the opening/closing drive mechanism, not shown, drives the shutter 20a in the opening direction in the arrow X direction until the shutter 20a turns ON both the shutter full close sensor 202 and the shutter full open sensor 203, thereby fully opening the shutter 20 a.

Next, the operation until the money deposit transaction is started will be described with reference to fig. 6. First, the main body control unit 107 reads an image captured by the camera 150 and determines whether or not there is a user in front of the automatic teller machine 101 (S102). When the main body control unit 107 determines that there is no user (S102; no), the control unit 35 closes the shutter 20a in S103, and then stores an image of the periphery of the shutter 20a (S104). The reason for storing the image is because, in general, the shutter 20a is closed when there is no user, and the image in a state where the shutter 20a is closed is stored. The main body control unit 107 stores the captured image in the external storage device 107 d.

Then, the main body control unit 107 performs the opening and closing operation of the shutter 20a (S105). The opening and closing operation may be performed continuously, may be performed at predetermined time intervals, or may be performed randomly. In addition, the control unit 35 may predict a time of low use (for example, a time period in the morning during which business hours are infrequent) from the actual transaction until the previous day, and operate the operation during the time. Further, the opening/closing amount of the shutter may not be fully opened, and may be a minimum opening/closing operation. By opening and closing the shutter, a suspicious person can be deterred from tampering.

If the main body control unit 107 determines in S102 that a user is present in front of the automatic teller machine 101 (S102; yes), the control unit 35 closes the shutter 20a in S106, and determines in S107 whether any transaction has been selected. This determination is made based on whether or not the user presses the button of the customer operation unit 105. When any transaction is selected, the transaction is started in S108. The operation after the start of the transaction is the same as the operation normally performed by the transaction apparatus, and therefore, the description thereof is omitted here.

The main body control unit 107 stores the image of the periphery of the shutter 20a captured by the camera 150 in the external storage device 107d in S109 while an arbitrary transaction is not selected in S107, that is, while the transaction is not started (S107; no). Then, in S110, the main body control unit 107 compares the image of the vicinity of the shutter stored in S104 with the image stored in S109, and determines whether or not a hand is present in the vicinity of the shutter 20a within a predetermined time (S111).

When the main body control unit 107 determines that the user has a hand in S111 (S111; yes), it determines that the suspicious behavior of the user has been detected, and in S112, the control unit 35 opens and closes the shutter 20a (S112). The main body control unit 107 operates the rotary lamp 152 (S113), displays a warning on the display unit 151 (S114), and notifies an alarm warning from the speaker 153 (S115).

Here, in S114, the image acquired in S109 may be displayed as a warning image for tampering with the shutter 20 a. Further, the main body control unit 107 may display a moving image by continuously playing warning images on the display unit 151. In addition, the control unit 35 may select one of the warning means to be implemented. For example, the setting of displaying/not displaying the warning image and the setting of executing/not executing the processing shown in fig. 6 may be received from the staff operation unit 107c and may be selected according to the use status of the store in which the automatic teller machine 101 is installed. That is, the operator operation unit 107c may receive selection of setting of a countermeasure for the case where the abnormality is detected, and execute warning by turning a lamp, display of warning to the display unit, and warning report from the speaker.

As described above, the present invention includes: a cash inlet and outlet having an openable/closable shutter for feeding and discharging bills; a monitoring mechanism for photographing the cash automatic transaction device and the periphery thereof; an abnormality detection means for detecting a suspicious behavior of a user; and a confirmation mechanism for confirming whether the opening and closing operation of the shutter by the opening and closing drive mechanism for opening and closing the shutter is normal; the monitoring means monitors whether or not there is a user in front of the automatic cash transaction apparatus, and the opening and closing operation of the shutter is performed during a period when there is no user in front of the automatic cash transaction apparatus, and when a user arrives in front of the automatic cash transaction apparatus, the opening and closing operation of the shutter is stopped, whereby a third person who wants to perform mischief/crime can be prevented from psychologically approaching the automatic cash transaction apparatus during the period when there is no user.

Further, even when the user is in front of the automatic cash transaction apparatus, the user does not perform a transaction and detects a suspicious act, it becomes psychologically difficult to approach the user by performing the opening and closing operation of the shutter, so that mischief and crime prevention can be realized. Further, the automatic cash transaction apparatus is provided with a rotary lamp, and the rotary lamp is operated when a suspicious act is detected, thereby providing a preferable effect on mischief/crime prevention. Further, by providing an operation guide information display unit that displays an operation guide and accepts an input from a user, when a suspicious behavior is detected by an abnormality detection means that detects the suspicious behavior, the operation guide information display unit displays a warning about the suspicious behavior; or a speaker for outputting a warning sound to the suspicious act when the suspicious act is detected by an abnormality detection means for detecting the suspicious act; this can prevent mischief and crime as described above. Thus, mischief and crime to the shutter can be prevented, and the chance of shutter failure can be reduced, so that the downtime of the apparatus due to shutter failure can be reduced.

Claims

1. An automatic teller machine comprising:

a cash inlet and outlet having an openable/closable shutter for feeding and discharging bills;

a photographing monitoring means for photographing the device and its surroundings;

an abnormality detection means for detecting a suspicious behavior of a user;

a confirmation mechanism for confirming whether the opening and closing action of the shutter based on the opening and closing driving mechanism is normal; and

a control unit that opens and closes the shutter when the abnormality detection unit detects an abnormality;

the camera monitoring mechanism monitors whether a user is in front of the automatic cash transaction device;

the control unit performs the shutter opening and closing operation while there is no user in front of the automatic cash transaction apparatus, and stops the shutter opening and closing operation when a user comes in front of the automatic cash transaction apparatus.

2. The automatic cash transaction apparatus according to claim 1,

the rotary lamp is provided;

when the suspicious behavior is detected, the control unit operates the rotary lamp.

3. The automatic cash transaction apparatus according to claim 1,

an operation guide information display unit that displays an operation guide and accepts an input from a user;

when the suspicious behavior is detected, the control unit displays a warning on the operation guide information display unit.

4. The automatic cash transaction apparatus according to claim 1,

the speaker is provided;

when the suspicious behavior is detected, the control unit outputs a warning sound through the speaker.

5. The automatic cash transaction apparatus according to claim 1,

the device is provided with a worker operating unit for accepting selection of setting whether or not to execute a countermeasure when the abnormality detecting means detects an abnormality.