CN108427746B - Intelligent voice interaction system and method for production management - Google Patents
Intelligent voice interaction system and method for production management Download PDFInfo
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- CN108427746B CN108427746B CN201810194323.7A CN201810194323A CN108427746B CN 108427746 B CN108427746 B CN 108427746B CN 201810194323 A CN201810194323 A CN 201810194323A CN 108427746 B CN108427746 B CN 108427746B
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/953—Querying, e.g. by the use of web search engines
- G06F16/9535—Search customisation based on user profiles and personalisation
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L13/00—Speech synthesis; Text to speech systems
- G10L13/02—Methods for producing synthetic speech; Speech synthesisers
- G10L13/027—Concept to speech synthesisers; Generation of natural phrases from machine-based concepts
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS OR SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/28—Constructional details of speech recognition systems
- G10L15/30—Distributed recognition, e.g. in client-server systems, for mobile phones or network applications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
Abstract
The invention discloses an intelligent voice interaction system for production management, which comprises: the system comprises a production management intelligent voice interaction system mobile phone APP, a production management intelligent voice interaction system server, a system database, the Internet, an ERP system and an MES system; the invention also discloses an intelligent voice interaction method for production management, which comprises the following steps: the system comprises a voice dictation module, a voice-to-semantic module, a semantic-to-text module, a data query module, a system database module, a return data acquisition module, a text-to-semantic module, a semantic-to-voice module, a text formatting module, a voice broadcast module and a text display module; the invention carries out semantic and phonetic processing on the production management data in the production management, and conveniently carries out voice interaction at any time and any place through a mobile phone by the most natural human voice interaction method, so that the information flow between the production management information and the managers is more convenient and efficient, and the problem of interaction between the production data information in the production management of enterprises and the managers is solved.
Description
Technical Field
The invention belongs to the field of intelligent informatization, and particularly relates to an intelligent voice interaction system and method for production management.
Background
In the enterprise production management, in order to strengthen the management of the production process, various data reports need to be counted and summarized frequently, one of the traditional modes is that manual counting and report making are adopted, then the reports are submitted to a high-level manager layer by layer, then the high-level manager reads the reports to obtain production information, but the counting speed is low, errors are easy to occur, and the efficiency is low; secondly, production management software of informatization is adopted to carry out automatic statistics and generate reports, then managers log in a software system, search, filter and query are carried out according to required conditions, and then search results are read, so that the problems of the mode are that the software function of the management system is complicated, the filter conditions are very many, the use of the managers is inconvenient, and the managers can be skillfully mastered only by long-time adaptation and study; thirdly, even if the data report is generated by a software system, man-machine interaction cannot be efficiently carried out in the mobile internet era, the mobile phone screen is larger and larger at present, but the interaction is still inconvenient, and how to efficiently transmit the core effective production data information to production management personnel is a great problem.
With the development of science and technology, some voice interaction systems have been generated at present, but most of them are used by common consumers in daily life, and the interaction problem between production data information and management personnel in enterprise production management cannot be solved, so that an intelligent, efficient and convenient production management intelligent voice interaction system and voice interaction method for enterprise production management are urgently needed.
The information in this background section is only for enhancement of understanding of the general background of the invention and should not be taken as an acknowledgement or any form of suggestion that this information forms the prior art already known to a person skilled in the art.
Disclosure of Invention
The invention aims to provide an intelligent voice interaction system and method for production management, so that the defects in the prior art are overcome.
In order to achieve the above object, the present invention provides an intelligent voice interactive system for production management, comprising: production management intelligence voice interaction system cell-phone APP, production management intelligence voice interaction system server, system database, internet, ERP system, MES system, wherein:
the production management intelligent voice interaction system mobile phone APP is provided for users to use, the voice interaction function is achieved, on one hand, the voice of the users can be recorded, and the voice data of the users are transmitted to the system; on the other hand, the production management data inquired by the system can be broadcasted to the user in a voice mode, and a formatted text report is provided;
the production management intelligent voice interaction system server provides functions of voice query access and voice semantic recognition, converts recognized semantics into keyword texts, then searches and queries related production management data in a system database, and returns query results to a production management intelligent voice interaction system mobile phone APP through the Internet;
the system database is used for storing production management data, voice interaction data and a voice database; when the system receives the voice data of the user, the system stores the voice data into the database for recording and storing after the processing is finished, and the voice data is used for subsequently improving the voice interaction quality and carrying out historical query recording; when the production management intelligent voice interaction system server sends a production management data query retrieval command, the system database queries and retrieves related production management data and returns the query retrieval data;
the system comprises an Internet, a system communication network and a production management intelligent voice interaction system mobile phone APP, wherein the production management intelligent voice interaction system mobile phone APP adopts a Wi-Fi or mobile cellular communication data network to access the Internet and communicate with other subsystems in the system; the production management intelligent voice interaction system server and each subsystem can carry out networking communication in one or more communication modes such as wired, optical fiber and wireless;
the ERP system, i.e. an enterprise resource planning and management system, is also a critical subsystem in the system, and the system does not necessarily exist in a separate system form, and may exist in a software system with the same function or with other names and partial functions, as long as it can provide relevant office information, such as personnel information, fund information, order information and other critical data; the system server can carry out data interaction on information in the ERP system and extract office related information in production management so as to be convenient for query and retrieval;
the MES system, namely a manufacturing enterprise production process execution system, is another key subsystem in the system, and can provide real-time production management data interaction of a production workshop and provide an interface for a system server to extract production information query and retrieval of an execution layer in enterprise production management;
in addition, the invention provides a production management intelligent voice interaction method, which comprises the following steps:
step 1: performing voice dictation through a production management intelligent voice interaction system mobile phone APP to obtain user query voice, and transmitting an audio stream to a production management intelligent voice interaction system server for further processing;
step 2: the production management intelligent voice interaction system server receives the audio stream sent by the production management intelligent voice interaction system mobile phone APP through the step 1 to perform voice-to-semantic processing, acquires the query semantics of the user and sends the query semantics to the step 3 to perform further processing;
and step 3: performing text conversion on the received query semantics, acquiring keyword text data, and sending the keyword text data to the step 4 for processing;
and 4, step 4: analyzing and converting the received keyword text data into a query command, and sending the query and retrieval command to a system database for retrieval and query;
and 5: after the system database acquires the retrieval command, returning the retrieval result data to the production management intelligent voice interaction system server, and performing step 204 for further processing;
204: the production management intelligent voice interaction system server obtains the return data and respectively sends the return data to the steps 205 and 207;
205: performing text-to-semantic processing on the received return data to obtain data semantics and sending the data semantics to the step 206 for further processing;
206: the received semantic result is converted into voice processing and sent to the production management intelligent voice interaction system mobile phone APP, step 103 is executed, and further processing is carried out
207: formatting the received return data into a text report, converting the text report into a text report, sending the text report to a production management intelligent voice interaction system mobile phone APP, and executing step 102 for further processing;
102: the voice result is broadcasted in a voice mode and is broadcasted to a user;
103: and displaying the text report in a text mode and displaying the text report to a user.
Compared with the prior art, the invention has the following beneficial effects:
the production management data in the production management is processed in a semantic and phonetization mode, and the most natural human voice interaction method is adopted, so that the voice interaction is conveniently carried out by the mobile phone at any time and any place, the information flow between the production management information and the management personnel is more convenient and efficient, and the problem of interaction between the production data information in the production management of enterprises and the management personnel is solved.
Drawings
FIG. 1 is a system framework diagram of a production management intelligent voice interactive system of the present invention;
FIG. 2 is a flow chart of the intelligent voice interaction method for production management of the present invention.
Detailed Description
The following detailed description of specific embodiments of the invention is provided, but it should be understood that the scope of the invention is not limited to the specific embodiments.
Throughout the specification and claims, unless explicitly stated otherwise, the word "comprise", or variations such as "comprises" or "comprising", will be understood to imply the inclusion of a stated element or component but not the exclusion of any other element or component.
Fig. 1 is a block diagram of a production management intelligent voice interaction system according to an embodiment of the present invention, where the block diagram is as follows:
it includes: production management intelligent voice interaction system mobile phone APP100, production management intelligent voice interaction system server 200, system database 500, Internet 600, ERP system 300, MES system 400, wherein:
the production management intelligent voice interaction system mobile phone APP100 is provided for the user 900 to use, so that a voice interaction function is realized, on one hand, the voice of the user 900 can be recorded, and the voice data of the user 900 is transmitted to the system; on the other hand, the production management data inquired by the system can be broadcasted to the user 900 in a voice mode, and a formatted text report is provided;
the production management intelligent voice interaction system server 200 provides functions of voice query access and voice semantic recognition, converts recognized semantics into keyword texts, then searches and queries related production management data in the system database 500, and returns query results to the production management intelligent voice interaction system mobile phone APP100 through the Internet;
a system database 500 for storing production management data, voice interactive data, and a voice library; when the system receives the voice data of the user 900, the system stores the voice data into the database for recording and storing after the processing is finished, and the system is used for subsequently improving the voice interaction quality and performing historical query records; when the production management intelligent voice interaction system server 200 sends a production management data query retrieval command, the system database 500 queries and retrieves the relevant production management data and returns the query retrieval data;
the internet 600 is used for establishing a system communication network, wherein the production management intelligent voice interaction system mobile phone APP100 is accessed to the internet and communicates with other subsystems in the system by adopting a Wi-Fi or mobile cellular communication data network; the production management intelligent voice interaction system server 200 and each subsystem can perform networking communication in various communication modes such as wired communication, optical fiber communication, wireless communication and the like;
the ERP system 300, i.e. the enterprise resource planning management system, is also a critical subsystem in the system, and the system does not necessarily exist in a separate system form, and may exist in a software system with other names and with the same function or partial function, as long as it can provide relevant information of the office 700, such as personnel information, fund information, order information, and other critical data; the system server 200 can perform data interaction on information in the ERP system 300, and extract relevant information of an office 700 in production management so as to facilitate query and retrieval;
the MES system 400, i.e. the manufacturing enterprise production process execution system, is another key subsystem in the system, and the system can provide real-time production management data interaction of the production workshop 800, and provide an interface for the system server 200 to extract the production information query and retrieval of the execution layer in the enterprise production management;
FIG. 2 shows a flowchart of a production management intelligent voice interaction method according to an embodiment of the present invention, the method comprising step 101, step 201, step 202, step 203, step 500, step 204, step 205, step 206, step 207, step 102, step 103. Wherein:
101: performing voice dictation through the production management intelligent voice interaction system mobile phone APP100 to obtain user query voice, and transmitting the audio stream to the production management intelligent voice interaction system server 200 for further processing;
201: the production management intelligent voice interaction system server 200 receives the audio stream sent by the production management intelligent voice interaction system mobile phone APP100 through the step 101 to perform voice-to-semantic processing, obtains query semantics of the user and sends the query semantics to the step 202 for further processing;
202: performing text conversion on the received query semantics, acquiring keyword text data, and sending the keyword text data to the step 203 for processing;
203: analyzing and converting the received keyword text data into a query command, and sending the query retrieval command to the system database 500 for retrieval and query;
500: after the system database 500 acquires the retrieval command, returning the retrieval result data to the production management intelligent voice interaction system server 200, and performing further processing in step 204;
204: the production management intelligent voice interaction system server 200 acquires the return data and respectively sends the return data to the steps 205 and 207;
205: performing text-to-semantic processing on the received return data to obtain data semantics and sending the data semantics to the step 206 for further processing;
206: the received semantic result is converted into voice processing and sent to the production management intelligent voice interaction system mobile phone APP100, step 103 is executed, and further processing is carried out
207: formatting the received return data into a text report, transmitting the text report to a production management intelligent voice interaction system mobile phone APP100, and executing a step 102 for further processing;
102: the voice result is broadcasted in a voice mode and is broadcasted to a user;
103: displaying the text report to a user;
the foregoing descriptions of specific exemplary embodiments of the present invention have been presented for purposes of illustration and description. It is not intended to limit the invention to the precise form disclosed, and obviously many modifications and variations are possible in light of the above teaching. The exemplary embodiments were chosen and described in order to explain certain principles of the invention and its practical application to enable one skilled in the art to make and use various exemplary embodiments of the invention and various alternatives and modifications as are suited to the particular use contemplated. It is intended that the scope of the invention be defined by the claims and their equivalents.
Claims (2)
1. A production management intelligent voice interaction system is characterized by comprising: the system comprises a production management intelligent voice interaction system mobile phone APP, a production management intelligent voice interaction system server, a system database, the Internet, an ERP system and an MES system; the production management intelligent voice interaction system mobile phone APP is provided for a user to use, a voice interaction function is achieved, on one hand, voice of the user is input, and voice data of the user is transmitted to the system; on the other hand, the production management data inquired by the system is broadcasted to the user in a voice mode, and a formatted text report is provided; the production management intelligent voice interaction system server provides access of query voice and recognition functions of voice semantics, simultaneously has the functions of converting the recognized semantics into keyword texts, then retrieves and queries related production management data from a system database, and returns a query result to a production management intelligent voice interaction system mobile phone APP through the Internet; the system database is used for storing production management data, voice interaction data and a voice database; when the system receives the user voice data, the system stores the user voice data into a database for recording and storing after the user voice data is processed, and the system is used for subsequently improving the voice interaction quality and performing historical query records; when the production management intelligent voice interaction system server sends a production management data query retrieval command, the system database queries and retrieves related production management data and returns the query retrieval data; the Internet is used for establishing a system communication network and providing network communication of each subsystem in the system; the production management intelligent voice interaction system mobile phone APP adopts Wi-Fi or a mobile cellular communication data network to access the Internet and communicate with other subsystems in the system; the production management intelligent voice interaction system server and each subsystem are in networking communication through one or more communication modes of a wired communication mode, an optical fiber communication mode and a wireless communication mode; the ERP system provides office related information including personnel information, financial information and order information data; the ERP system provides a data interaction interface for the system server and provides office related information in production management; the MES system provides real-time production management data interaction of a production workshop and provides an interface for a system server to extract production information query and retrieval of an execution layer in enterprise production management.
2. A production management intelligent voice interaction method is characterized in that the production management intelligent voice interaction system is used, and the steps are as follows:
step 1: performing voice dictation through a production management intelligent voice interaction system mobile phone APP to obtain user query voice, and transmitting an audio stream to a production management intelligent voice interaction system server for processing in the step 2;
step 2: the production management intelligent voice interaction system server receives the audio stream sent by the production management intelligent voice interaction system mobile phone APP through the step 1 to perform voice-to-semantic processing, acquires query semantics of a user and sends the query semantics to the step 3 to perform further processing;
and step 3: performing text conversion on the received query semantics, acquiring keyword text data, and sending the keyword text data to the step 4 for processing;
and 4, step 4: analyzing the received keyword text data to convert the keyword text data into a query command, sending the query search command to a system database for searching and querying, and executing the step 5;
and 5: after the system database acquires the retrieval command, returning the retrieval result data to the production management intelligent voice interaction system server, and performing further processing in step 6;
step 6: the production management intelligent voice interaction system server acquires the return data and respectively sends the return data to the steps 7 and 9;
and 7: performing text-to-semantic processing on the received return data to obtain data semantics and sending the data semantics to the step 8 for further processing;
and 8: the received semantic result is converted into voice, and is sent to a production management intelligent voice interaction system mobile phone APP, and the step 10 is executed for further processing;
and step 9: formatting the received return data into a text report, converting the text report into a text report, sending the text report to a production management intelligent voice interaction system mobile phone APP, and executing the step 11 for further processing;
step 10: the voice result is broadcasted in a voice mode and is broadcasted to a user;
step 11: and displaying the text report in a text mode and displaying the text report to a user.
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| CN109460454A (en) * | 2018-10-22 | 2019-03-12 | 东北大学 | The interactive voice intelligent automation searching system and method for industrial supply chain data |
| CN109686375A (en) * | 2019-02-25 | 2019-04-26 | 中船第九设计研究院工程有限公司 | A kind of production line node managing and control system based on wearable interactive voice equipment |
| CN109961788A (en) * | 2019-04-03 | 2019-07-02 | 国电联合动力技术有限公司 | The speech-sound intelligent assistant devices and speech control system of wind-powered electricity generation central monitoring system |
| CN110347353B (en) * | 2019-06-27 | 2022-09-30 | 西安理工大学 | Interactive 3D printing system and printing method thereof |
| CN110570120A (en) * | 2019-09-06 | 2019-12-13 | Oppo（重庆）智能科技有限公司 | ERP intelligent ordering method, device, system and storage medium |
| CN110619878B (en) * | 2019-10-17 | 2022-04-12 | 思必驰科技股份有限公司 | Voice interaction method and device for office system |
| CN111063340A (en) * | 2019-12-09 | 2020-04-24 | 用友网络科技股份有限公司 | Service processing method and device of terminal, terminal and computer readable storage medium |
| CN113763649A (en) * | 2020-06-04 | 2021-12-07 | 沈阳铝镁设计研究院有限公司 | Intelligent broadcasting system for electrolytic workshop |
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