CN108418976A - Callback service monitoring method and system - Google Patents
Callback service monitoring method and system Download PDFInfo
- Publication number
- CN108418976A CN108418976A CN201710074425.0A CN201710074425A CN108418976A CN 108418976 A CN108418976 A CN 108418976A CN 201710074425 A CN201710074425 A CN 201710074425A CN 108418976 A CN108418976 A CN 108418976A
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- Prior art keywords
- callback
- card
- ticket
- user
- business ticket
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/2272—Subscriber line supervision circuits, e.g. call detection circuits
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/2281—Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/26—Arrangements for supervision, monitoring or testing with means for applying test signals or for measuring
- H04M3/28—Automatic routine testing ; Fault testing; Installation testing; Test methods, test equipment or test arrangements therefor
- H04M3/30—Automatic routine testing ; Fault testing; Installation testing; Test methods, test equipment or test arrangements therefor for subscriber's lines, for the local loop
- H04M3/307—Automatic routine testing ; Fault testing; Installation testing; Test methods, test equipment or test arrangements therefor for subscriber's lines, for the local loop using ringback
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
- H04M7/0081—Network operation, administration, maintenance, or provisioning
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W24/00—Supervisory, monitoring or testing arrangements
- H04W24/08—Testing, supervising or monitoring using real traffic
Abstract
The present invention relates to a kind of callback service monitoring methods and device, this method to include：Including：Acquisition business ticket；The business ticket includes communication bill and/or online ticket；The business ticket got is adapted to callback card service identification feature；Business ticket user compatible with callback card service identification feature is determined as clawback card user；Callback service monitoring is carried out to the clawback card user.The technical solution provided through the invention can automatically realize the identification to clawback card user and monitoring, compared to the mode of manual identified, can effectively improve the efficiency of clawback card user identification.
Description
Technical field
The present embodiments relate to fields of communication technology, and in particular to a kind of callback service monitoring method and system.
Background technology
There are mainly two types of current similar callback card services：Using voip phone business；User passes through free between client
It converses (ps domain) or IP telephony network directly calls other side's mobile phone.
The principle of telephone redialing card：First traffic initiator (hereinafter referred to as user) dial platform into network No., platform receives
It actively can hang connection to user after calling (because not answering, so no generation expense).It is transported with telecommunications in setting time inner platform
On the identity clawback to the phone of user of battalion side, after user's off-hook, first talking link is established, system plays suggestion voice,
User dials called number [user really to be made a call], and clawback platform initiates second of calling after receiving called number, simultaneously
Corresponding prompt tone is played to user, Article 2 link establishment while clawback platform are taken both links logical if called off-hook,
The calling bridge joint between calling and called is established at this time, and calling and called can be conversed.Talk-through, system record this both links
The ticket of generation and according to corresponding rate, is deducted in the account (or card) of user.It can be found that clawback card no matter mobile phone user,
Or Personal Handyphone System, fixed telephone subscriber, if phone be answer free (or monthly payment) can.
Clawback card is a kind of normal business, but has certain customers for interests, unauthorized deployment dialing agent service clothes
Business device, callback card service is transferred the possession of by network.This illegal use brings a large amount of call business, increases the industry of core net
Traffic burden of being engaged in and network bandwidth occupy, and also influence the voice call service income in mobile network.
Not specifically for the monitoring method of clawback card, the basic artificial inspection for relying on operation maintenance personnel in existing mobile network
It looks into, operation maintenance personnel is as follows to the analysis inspection method of clawback card：
1, calling subscribe A dials a called number B, is called refusal, then come by other numbers C clawbacks, and judging should
Behavior is clawback behavior, can carry out closure interception to access code B and callback number C.
2, a fixed calling number frequently calls user in net, excludes branch outside the short codes such as bank
Code frequently carries out caller clawback, exceeds the telephone traffic of regular traffic model, is identified as doubtful clawback platform and carries out secondary verification.
Existing clawback card analysis uses Manual analysis discovery mechanism, far lags behind the development of business, while expending a large amount of
Human and material resources, the period it is longer.
Invention content
An embodiment of the present invention provides a kind of method and system that can automatically carry out callback service monitoring.
On the one hand, a kind of callback service monitoring method is provided, including：
Acquisition business ticket；The business ticket includes communication bill and/or online ticket；
The business ticket got is adapted to callback card service identification feature；
Business ticket user compatible with callback card service identification feature is determined as clawback card user；
Callback service monitoring is carried out to the clawback card user.
In some embodiments, it is described obtain communicating data include by such as lower interface any one or several adopt
Collect the data for generating business ticket, and generates corresponding business ticket：Gn, S1-U, S11, Mc.
In some embodiments, the callback card service identification feature includes：Data characteristic of field and/or circuit characteristic of field.
In some embodiments, data characteristic of field, including：Two numbers are carried in the call request URL of initiation, respectively
Caller and called, one of number is loCal number；" callback " field is carried in the call request URL of initiation, is bright
Aobvious callback card feature；In the call request URL of initiation caller or called number prefix be generally " caller ", " callee ",
“called”、“phone”；
Circuit characteristic of field includes：The single number call initiator overclocking that circuit domain monitors, number of calls concentration degree are high；
And/or after the initiation calling that monitors of circuit domain is connected, second has been initiated in preset time and has been called.
In some embodiments, described to include to clawback card user progress callback service monitoring：
According to the number of user compatible with callback card service identification feature, calling bridge joint feelings are monitored in circuit domain
Condition.
In another aspect, a kind of callback service monitoring system is provided, including：
Acquisition module, for obtaining business ticket；The business ticket includes communication bill and/or online ticket；
Adaptation module, the business ticket for will get are adapted to callback card service identification feature；
Determining module is used for business ticket user compatible with callback card service identification feature to be determined as clawback card
Family；
Monitoring modular, for carrying out callback service monitoring to the clawback card user.
In some embodiments, the acquisition module includes by any one in such as lower interface for obtaining business ticket
The data of kind or several acquisitions for generating business ticket, and generate corresponding business ticket：Gn, S1-U, S11, Mc.
In some embodiments, the callback card service identification feature includes：Data characteristic of field and/or circuit characteristic of field.
In some embodiments, data characteristic of field, including：Two numbers are carried in the call request URL of initiation, respectively
Caller and called, one of number is loCal number；" callback " field is carried in the call request URL of initiation, is bright
Aobvious callback card feature；In the call request URL of initiation caller or called number prefix be generally " caller ", " callee ",
“called”、“phone”；
Circuit characteristic of field includes：The single number call initiator overclocking that circuit domain monitors, number of calls concentration degree are high；
And/or after the initiation calling that monitors of circuit domain is connected, second has been initiated in preset time and has been called.
In some embodiments, the monitoring modular, for including to clawback card user progress callback service monitoring：
According to the number of user compatible with callback card service identification feature, calling bridge joint feelings are monitored in circuit domain
Condition.
Callback service monitoring method and system provided in an embodiment of the present invention, by obtaining business ticket automatically；And it will obtain
The business ticket got is adapted to callback card service identification feature, determines corresponding clawback card user；And to described time
It dials card user and carries out callback service monitoring.It can automatically realize the identification to clawback card user and monitoring, know compared to artificial
Otherwise, the efficiency of clawback card user identification can effectively be improved.
Description of the drawings
By reading the detailed description of hereafter preferred embodiment, various other advantages and benefit are common for this field
Technical staff will become clear.Attached drawing only for the purpose of illustrating preferred embodiments, and is not considered as to the present invention
Limitation.And throughout the drawings, the same reference numbers will be used to refer to the same parts.In the accompanying drawings：
Fig. 1 is a kind of callback service monitoring method embodiment flow chart provided by the invention；
Fig. 2 is a kind of callback service monitoring device example structure schematic diagram provided by the invention；
Fig. 3 is electronic equipment example structure block diagram provided by the invention.
Specific implementation mode
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation describes, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall within the protection scope of the present invention.
A kind of callback service monitoring method that one basic embodiment of the present invention provides, can be including as follows with reference chart 1
Flow：
Step S11 obtains business ticket；The business ticket includes communication bill and/or online ticket.
The business ticket got is adapted to by step S12 with callback card service identification feature；
Business ticket user compatible with callback card service identification feature is determined as clawback card user by step S13；
Step S14 carries out callback service monitoring to the clawback card user.
Callback service monitoring method provided in an embodiment of the present invention, by obtaining business ticket automatically；And it will get
Business ticket is adapted to callback card service identification feature, determines corresponding clawback card user；And the clawback card is used
Family carries out callback service monitoring.The identification to clawback card user and monitoring can be automatically realized, compared to the side of manual identified
Formula can effectively improve the efficiency of clawback card user identification.
As optional embodiment, above-mentioned step S11 can be implemented in the following way：The existing online day in net
Will retain and unified DPI in acquire Gn, S1-U, the data of the interfaces such as S11, Mc are surfed the Internet ticket and logical by the user of its generation
Words ticket, which is adapted to can be used to analyze with callback card service identification feature, filters out clawback card agent address and user.
Wherein, gn interface indicates the interface between SGSN and SGSN and between SGSN and GGSN in same PLMN.The interface is assisted
View supports user data and the transmission in relation to signaling, supports mobile management (MM), it is ICP/IP protocol which, which uses,.Gn
Interface is to provide data and signaling interface, and Gn (and Gp) interface uses GPRS channel protocols (GTP) in IP-based backbone network；
S1-U interface is the interface of user plane type, and the information for including mainly is：The tunnel transmission of user face data, including
No. Tunnel can position the corresponding wireless side information of the user business, user service data type such as HTTP, IM, Video etc.；
S11 interfaces are the interface of signaling plane type, main load creating/deletion session, foundation/deleting bearing message；
Interface of the Mc interface between MSC Server and MGW, MSC Server are by Mc interface to the bearer connection row of MGW
To be controlled and being monitored.
The advantage of doing so is that business ticket can be automatically generated, efficiency is further increased.Certainly in practical application
In, the corresponding business ticket of importing that can also be artificial either receives the business ticket of other software or device generation.Business
How ticket is obtained without the implementation for influencing the embodiment of the present invention, and corresponding technical solution also should fall into the protection of the present invention
Range.
In the specific implementation, above-mentioned callback card service identification feature may include that data characteristic of field and/or circuit domain are special
Sign.Or may be the feature that others can be used in identifying callback card service.
Specifically, data characteristic of field may include：In the call request URL of initiation carry two numbers, respectively based on
It cries and is called, one of number is loCal number；" callback " field is carried in the call request URL of initiation, is apparent
Callback card feature；In the call request URL of initiation caller or called number prefix be generally " caller ", " callee ",
“called”、“phone”；
Circuit characteristic of field may include：The single number call initiator overclocking that circuit domain monitors, the number of calls are concentrated
Degree is high；And/or after the initiation calling that monitors of circuit domain is connected, second has been initiated in preset time and has been called, namely has been occurred
By thinking about it for both links bridge joint.
It is understandable to be, no matter which kind of feature is callback card service identification feature be, as long as it can be used to identify clawback
Card business, corresponding technical solution do not interfere with the implementation of corresponding technical solution, should fall into the protection of the present invention yet
Range.
In the specific implementation, described to include to clawback card user progress callback service monitoring：
According to the number of user compatible with callback card service identification feature, calling bridge joint feelings are monitored in circuit domain
Condition.It is screened that is, checking numbers first, filters out the number of user compatible with callback card service identification feature,
These numbers are callback number, are monitored later to the number in circuit domain (namely in signal domain of call transmission signaling).
If the number hung up at once after the incoming call for being connected to party A-subscriber and clawback to party A-subscriber, then to party B-subscriber call, calling party B-subscriber at
After work(, together with the link between party A-subscriber and the link-bridge between party B-subscriber, then it is assumed that exhaling occurs in the number
It is bridge joint situation, the callback service of malice is being carried out so as to think the callback number using the attribute of clawback, at this time may be used
Further to obtain the IP address or other information of the number.It is that can reduce because of prison in the benefit that circuit domain is monitored
Treating capacity caused by surveying.Certainly in the specific implementation, however it is not limited to this embodiment.
Further, it is monitoring illegal callback service account, can intercepted accordingly, it specifically, can be with
For access times callback card business, the server ip address accessed when all card business using callback is inquired, it may be considered that
The server ip address that ps domain accesses when initiating calling for callback card service in table, it is enterprising in fire wall or dns server
Row information intercepts, and is blocked to callback card service platform on source.Known using method provided in an embodiment of the present invention
Not Jian Ce after interception risk it is extremely low.Referring to table 1, wherein Server IP by other domain names, are not intercepted and other risks are not present.
1 callback service account of table
In another aspect, one embodiment of the invention additionally provides a kind of callback service monitoring device, can be used for executing above-mentioned
Method described in any embodiment, referring to Fig. 2, which includes：
Acquisition module 21, for obtaining business ticket；The business ticket includes communication bill and/or online ticket；
Adaptation module 22, the business ticket for will get are adapted to callback card service identification feature；
Determining module 23, for business ticket user compatible with callback card service identification feature to be determined as clawback card
User；
Monitoring modular 24, for carrying out callback service monitoring to the clawback card user.
In some embodiments, acquisition module 21 includes by any one in such as lower interface for obtaining business ticket
Or data of several acquisitions for generating business ticket, and generate corresponding business ticket：Gn, S1-U, S11, Mc.
In some embodiments, callback card service identification feature includes：Data characteristic of field and/or circuit characteristic of field.
Data characteristic of field in some embodiments, including：Two numbers are carried in the call request URL of initiation, respectively
Caller and called, one of number is loCal number；" callback " field is carried in the call request URL of initiation, is bright
Aobvious callback card feature；In the call request URL of initiation caller or called number prefix be generally " caller ", " callee ",
“called”、“phone”；
Circuit characteristic of field includes：The single number call initiator overclocking that circuit domain monitors, number of calls concentration degree are high；
And/or after the initiation calling that monitors of circuit domain is connected, second has been initiated in preset time and has been called.
In some embodiments, monitoring modular 24, which is used to monitor clawback card user progress callback service, includes：
According to the number of user compatible with callback card service identification feature, calling bridge joint feelings are monitored in circuit domain
Condition.
Since the callback service monitoring device that the present embodiment is introduced is the clawback industry that can be executed in the embodiment of the present invention
The device for monitoring method of being engaged in, so based on the method that the callback service described in the embodiment of the present invention monitors, belonging to this field
Technical staff can understand the specific implementation mode and its various change form of the callback service monitoring device of the present embodiment, institute
How to realize that the callback service monitoring method in the embodiment of the present invention is no longer detailed for the callback service monitoring device at this
It introduces.As long as those skilled in the art implement device used by callback service monitoring method in the embodiment of the present invention, all
Belong to the range to be protected of the application.
In addition, Fig. 3 shows the structure diagram of electronic equipment provided in an embodiment of the present invention.
Reference Fig. 3, the electronic equipment, including：Processor (processor) 301, memory (memory) 302 and total
Line 303；
Wherein,
The processor 301 and memory 302 complete mutual communication by the bus 303；
The processor 301 is used to call the program instruction in the memory 302, to execute above-mentioned each method embodiment
The method provided.
A kind of computer program product is also disclosed in the embodiment of the present invention, and the computer program product is non-temporary including being stored in
Computer program on state computer readable storage medium, the computer program include program instruction, when described program instructs
When being computer-executed, computer is able to carry out the method that above-mentioned each method embodiment is provided.
The embodiment of the present invention also provides a kind of non-transient computer readable storage medium, and the non-transient computer is readable to deposit
Storage media stores computer instruction, and the computer instruction makes the computer execute the side that above-mentioned each method embodiment is provided
Method.
In the instructions provided here, numerous specific details are set forth.It is to be appreciated, however, that the implementation of the present invention
Example can be put into practice without these specific details.In some instances, well known method, structure is not been shown in detail
And technology, so as not to obscure the understanding of this description.
Similarly, it should be understood that in order to simplify the disclosure and help to understand one or more of each inventive aspect,
Above in the description of exemplary embodiment of the present invention, each feature of the invention is grouped together into single implementation sometimes
In example, figure or descriptions thereof.However, the method for the disclosure should be construed to reflect following intention：It is i.e. required to protect
Shield the present invention claims the more features of feature than being expressly recited in each claim.More precisely, as following
Claims reflect as, inventive aspect is all features less than single embodiment disclosed above.Therefore,
Thus the claims for following specific implementation mode are expressly incorporated in the specific implementation mode, wherein each claim itself
All as a separate embodiment of the present invention.
Those skilled in the art, which are appreciated that, to carry out adaptively the module in the equipment in embodiment
Change and they are arranged in the one or more equipment different from the embodiment.It can be the module or list in embodiment
Member or component be combined into a module or unit or component, and can be divided into addition multiple submodule or subelement or
Sub-component.Other than such feature and/or at least some of process or unit exclude each other, it may be used any
Combination is disclosed to all features disclosed in this specification (including adjoint claim, abstract and attached drawing) and so to appoint
Where all processes or unit of method or equipment are combined.Unless expressly stated otherwise, this specification (including adjoint power
Profit requires, abstract and attached drawing) disclosed in each feature can be by providing the alternative features of identical, equivalent or similar purpose come generation
It replaces.
In addition, it will be appreciated by those of skill in the art that although some embodiments in this include institute in other embodiments
Including certain features rather than other feature, but the combination of the feature of different embodiment means to be in the scope of the present invention
Within and form different embodiments.For example, in the following claims, embodiment claimed it is arbitrary it
One mode can use in any combination.
Certain unit embodiments of the present invention can be with hardware realization, or to run on one or more processors
Software module realize, or realized with combination thereof.It will be understood by those of skill in the art that can use in practice
Microprocessor or digital signal processor (DSP) are realized in gateway according to the ... of the embodiment of the present invention, proxy server, system
Some or all components some or all functions.The present invention is also implemented as executing side as described herein
Some or all equipment or program of device (for example, computer program and computer program product) of method.It is such
Realize that the program of the present invention can may be stored on the computer-readable medium, or can be with the shape of one or more signal
Formula.Such signal can be downloaded from internet website and be obtained, and either be provided on carrier signal or with any other shape
Formula provides.
It should be noted that the present invention will be described rather than limits the invention for above-described embodiment, and ability
Field technique personnel can design alternative embodiment without departing from the scope of the appended claims.In the claims,
Any reference mark between bracket should not be configured to limitations on claims.Word "comprising" does not exclude the presence of not
Element or step listed in the claims.Word "a" or "an" before element does not exclude the presence of multiple such
Element.The present invention can be by means of including the hardware of several different elements and being come by means of properly programmed computer real
It is existing.In the unit claims listing several devices, several in these devices can be by the same hardware branch
To embody.The use of word first, second, and third does not indicate that any sequence.These words can be explained and be run after fame
Claim.
Claims (10)
1. a kind of callback service monitoring method, which is characterized in that including：
Acquisition business ticket；The business ticket includes communication bill and/or online ticket；
The business ticket got is adapted to callback card service identification feature；
Business ticket user compatible with callback card service identification feature is determined as clawback card user；
Callback service monitoring is carried out to the clawback card user.
2. according to the method described in claim 1, it is characterized in that, the acquisition business ticket includes by such as lower interface
Any one or several data of the acquisition for generating business ticket, and generate corresponding business ticket：Gn, S1-U, S11,
Mc。
3. according to the method described in claim 1, it is characterized in that, the callback card service identification feature includes：Data field is special
Sign and/or circuit characteristic of field.
4. according to the method described in claim 3, it is characterized in that,
The data characteristic of field, including：Carry two numbers in the call request URL of initiation, respectively caller and called, wherein
One number is loCal number；" callback " field is carried in the call request URL of initiation, is apparent callback card feature；
In the call request URL of initiation caller or called number prefix be generally " caller ", " callee ", " called ",
“phone”；
The circuit characteristic of field includes：The single number call initiator overclocking that circuit domain monitors, number of calls concentration degree are high；
And/or after the initiation calling that monitors of circuit domain is connected, second has been initiated in preset time and has been called.
5. according to the method described in claim 1, it is characterized in that, described carry out callback service monitoring to the clawback card user
Including：
According to the number of user compatible with callback card service identification feature, calling bridge joint situation is monitored in circuit domain.
6. a kind of callback service monitors system, which is characterized in that including：
Acquisition module, for obtaining business ticket；The business ticket includes communication bill and/or online ticket；
Adaptation module, the business ticket for will get are adapted to callback card service identification feature；
Determining module, for business ticket user compatible with callback card service identification feature to be determined as clawback card user；
Monitoring modular, for carrying out callback service monitoring to the clawback card user.
7. system according to claim 6, which is characterized in that the acquisition module includes passing through for obtaining business ticket
Such as any one or several data of the acquisition for generating business ticket in lower interface, and generate corresponding business ticket：
Gn, S1-U, S11, Mc.
8. system according to claim 6, which is characterized in that the callback card service identification feature includes：Data field is special
Sign and/or circuit characteristic of field.
9. system according to claim 8, which is characterized in that
Data characteristic of field, including：Carry two numbers in the call request URL of initiation, respectively caller and called, one of them
Number is loCal number；" callback " field is carried in the call request URL of initiation, is apparent callback card feature；It initiates
Call request URL in caller or called number prefix be generally " caller ", " callee ", " called ", " phone "；
Circuit characteristic of field includes：The single number call initiator overclocking that circuit domain monitors, number of calls concentration degree are high；With/
Or, after the initiation calling that circuit domain monitors is connected, second has been initiated in preset time and has been called.
10. system according to claim 6, which is characterized in that the monitoring modular, for the clawback card user into
Row callback service monitors：
According to the number of user compatible with callback card service identification feature, calling bridge joint situation is monitored in circuit domain.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710074425.0A CN108418976A (en) | 2017-02-10 | 2017-02-10 | Callback service monitoring method and system |
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|---|---|---|---|
| CN201710074425.0A CN108418976A (en) | 2017-02-10 | 2017-02-10 | Callback service monitoring method and system |
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Application publication date: 20180817 |