CN108337469B - Remote goods receiving method and system - Google Patents

Remote goods receiving method and system Download PDF

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Publication number
CN108337469B
CN108337469B CN201710041468.9A CN201710041468A CN108337469B CN 108337469 B CN108337469 B CN 108337469B CN 201710041468 A CN201710041468 A CN 201710041468A CN 108337469 B CN108337469 B CN 108337469B
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user equipment
target
target camera
sent
equipment
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CN108337469A (en
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李永哲
周健
薛云霞
熊杰
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JIANGSU SUNING LOGISTICS Co.,Ltd.
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Jiangsu Suning Logistics Co ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N7/00Television systems
    • H04N7/18Closed-circuit television [CCTV] systems, i.e. systems in which the video signal is not broadcast
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083Shipping

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  • Human Resources & Organizations (AREA)
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  • Theoretical Computer Science (AREA)
  • Alarm Systems (AREA)

Abstract

The embodiment of the invention discloses a remote goods receiving method and a remote goods receiving system, relates to the technical field of logistics, and can save the cost of a logistics distribution link while ensuring the safety. The invention comprises the following steps: when a request message sent by user equipment is received, a target camera is positioned, a starting command is sent to the target camera, the target camera is installed in a target area, the starting command is used for triggering the target camera to start shooting the target area, and an image shot by the target camera is transmitted to the user equipment in real time; when the target camera is detected to start a shooting function, sending a temporary password to the employee equipment, wherein the temporary password is used for starting an electronic lock at an entrance of a target area in a specified time period; and when the electronic lock is detected to be opened and closed again, receiving a sign-in confirmation message sent by the user equipment, and judging that the sign-in is finished after receiving the sign-in confirmation message. The invention is suitable for remote acceptance when delivering large goods and goods needing unpacking and checking.

Description

Remote goods receiving method and system
Technical Field
The invention relates to the technical field of logistics, in particular to a remote goods receiving method and system.
Background
With the development of internet technology and information technology, the transaction volume of online shopping platforms is explosively increased, and most of the online shopping platforms are urban consumers. And with the accelerated construction of urbanization, most of online shopping consumers are urban residents.
Due to the fact that working places and residence places of many urban residents are often separated by a certain distance, the logistics distribution link is difficult in the online shopping process. Such as: the addressee is the home of a resident, but the addressee is not in the home due to working hours or the reason that the addressee needs overtime, and the like, so that the courier is difficult to successfully deliver the packages, and particularly for some high-value articles needing on-site goods inspection or some packages with large size and weight, the courier needs to select the machine for re-delivery. This undoubtedly increases the cost of the logistics distribution segment.
The solutions currently adopted include three types: 1. the goods are sent to a collection point for charging by a distributor; 2. the distributor places the packages in a self-picking cabinet for the customers to pick up; 3. negotiate with the customer to hide the merchandise in the privacy. However, the methods 1 and 3 have a great safety problem, so that the problem of distribution of high-value goods requiring on-site inspection cannot be solved. The 2 nd mode is limited by the volume of the self-service cabinet, and packages with larger volume, such as household appliances, furniture and the like, are difficult to deliver.
Therefore, how to reduce the cost in delivering high-value articles needing on-site inspection is an urgent problem to be solved by large logistics enterprises.
Disclosure of Invention
The embodiment of the invention provides a remote goods receiving method and system, which can save the cost of a logistics distribution link while ensuring the safety.
In order to achieve the above purpose, the embodiment of the invention adopts the following technical scheme:
in a first aspect, an embodiment of the present invention provides a method, including:
when a request message sent by user equipment is received, a target camera is positioned, a starting command is sent to the target camera, the target camera is installed in a target area, the starting command is used for triggering the target camera to start shooting the target area, and an image shot by the target camera is transmitted to the user equipment in real time;
when the target camera is detected to start a shooting function, sending a temporary password to employee equipment, wherein the temporary password is used for opening an electronic lock at an entrance of the target area within a specified time period;
and when the electronic lock is detected to be opened and closed again, receiving a sign-in confirmation message sent by the user equipment, and judging that the sign-in is finished after receiving the sign-in confirmation message.
With reference to the first aspect, in a first possible implementation manner of the first aspect, the method further includes:
when a request message sent by user equipment is received, determining a target courier according to the request message;
positioning an operation recorder of the target courier, wherein the operation recorder is carried on the body of the target courier and is used for shooting images in the visual field range of the target courier;
and when the target camera and the operation recorder are detected to start a shooting function and the images shot by the target camera and the operation recorder are sent to the user equipment in real time, sending a temporary password to the employee equipment.
With reference to the first aspect, in a second possible implementation manner of the first aspect, the sending a temporary password to the employee device after detecting that the target camera starts a shooting function includes:
transmitting the image shot by the target camera to the user equipment in real time;
and after receiving an image confirmation message sent by the user equipment, sending a temporary password to the employee equipment, wherein the image confirmation message is sent by the user equipment after displaying an image shot by the target camera.
With reference to the first possible implementation manner of the first aspect, in a third possible implementation manner, when it is detected that the target camera and the operation recorder both start a shooting function and images shot by the target camera and the operation recorder are both sent to the user equipment in real time, sending a temporary password to the employee equipment includes:
transmitting the images shot by the target camera and the images shot by the operation recorder to the user equipment in real time;
and after receiving an image confirmation message sent by the user equipment, sending a temporary password to the employee equipment, wherein the image confirmation message is sent by the user equipment after displaying an image shot by the target camera and an image shot by the operation recorder.
With reference to the first aspect, in a fourth possible implementation manner of the first aspect, the method further includes:
detecting whether the electronic lock is closed again within a preset time range after the electronic lock is opened;
if not, executing an alarm process.
With reference to the fourth possible implementation manner of the first aspect, in a fifth possible implementation manner, the method further includes:
and after receiving an alarm request message sent by user equipment, triggering the alarm process according to the alarm request message sent by the user equipment.
With reference to the fourth or fifth possible implementation manner of the first aspect, in a sixth possible implementation manner, the executing an alarm process includes:
starting an alarm and sending an alarm message to a property management system;
and/or sending an alarm message to a public security networking alarm system.
With reference to the first aspect, in a seventh possible implementation manner of the first aspect, the method further includes:
establishing a customer database according to the account information corresponding to the user equipment;
acquiring the equipment information of the target camera and the equipment information of the electronic lock, and recording the equipment information of the target camera, the equipment information of the electronic lock and the address information corresponding to the target area to the customer database;
and after receiving the request message sent by the user equipment, determining a customer database corresponding to the account information of the user equipment, and generating a temporary password to be sent by using the customer database.
In a second aspect, an embodiment of the present invention provides a system, including:
the user equipment is used for sending a request message to the management server;
the management server is used for positioning a target camera and sending a starting command to the target camera when receiving a request message sent by user equipment;
the target camera is arranged in a target area, and a user starts to shoot the target area after receiving the starting command and transmits the shot image to the user equipment in real time;
the management server is further used for sending a temporary password to the employee equipment after the target camera is detected to start a shooting function, wherein the temporary password is used for starting an electronic lock at an entrance of the target area within a specified time period;
the employee equipment is used for receiving and displaying the temporary password;
the management server is further configured to receive a sign-off confirmation message sent by the user equipment after detecting that the electronic lock is opened and closed again, and determine that the sign-off is completed after receiving the sign-off confirmation message sent by the user equipment.
With reference to the second aspect, in a first possible implementation manner of the second aspect, the management server is further configured to determine a target courier according to a request message sent by user equipment when the request message is received, and locate an operation recorder of the target courier; when the target camera and the operation recorder are detected to start a shooting function and images shot by the target camera and the operation recorder are sent to the user equipment in real time, a temporary password is sent to the employee equipment;
the operation recorder is carried on the target courier and used for shooting images in the visual field range of the target courier.
With reference to the second aspect or the first possible implementation manner of the second aspect, in a second possible implementation manner, the management server is specifically configured to transmit an image captured by the target camera to the user equipment in real time; after receiving an image confirmation message sent by the user equipment, sending a temporary password to the employee equipment, wherein the image confirmation message is sent by the user equipment after displaying an image shot by the target camera;
or, the management server is specifically configured to transmit the image captured by the target camera and the image captured by the operation recorder to the user equipment in real time; and after receiving an image confirmation message sent by the user equipment, sending a temporary password to the employee equipment, wherein the image confirmation message is sent by the user equipment after displaying an image shot by the target camera and an image shot by the operation recorder.
With reference to the second aspect or the first possible implementation manner of the second aspect, in a third possible implementation manner, the management server is further configured to detect whether the electronic lock is closed again within a preset time range after the electronic lock is opened; if not, executing an alarm process;
or, the management server is further configured to trigger the alarm process according to an alarm request message sent by the user equipment after receiving the alarm request message sent by the user equipment;
wherein the alarm process comprises: starting an alarm and sending an alarm message to a property management system; and/or sending an alarm message to a public security networking alarm system.
In a third aspect, an embodiment of the present invention provides a method, including: the request message is sent to a management server, the request message is used for triggering the management server to position a target camera and sending a starting command to the target camera, the target camera is installed in a target area, the starting command is used for triggering the target camera to start shooting the target area, and an image shot by the target camera is transmitted to the user equipment in real time;
after receiving the image shot by the target camera, sending an image confirmation message to the management server, wherein the image confirmation message is used for triggering the management server to send a temporary password to employee equipment, and the temporary password is used for opening an electronic lock at an entrance of the target area within a specified time period;
and after receiving a receiving locking message, sending a signing confirmation message to the management server, wherein the locking message is sent out after the electronic lock is opened and closed again.
With reference to the third aspect, in a first possible implementation manner of the third aspect, the method further includes: and after receiving the images shot by the target camera and the operation recorder, sending the image confirmation message to the management server, wherein the image confirmation message is sent by the user equipment after the images shot by the target camera and the images shot by the operation recorder are displayed.
With reference to the third aspect or the first possible implementation manner of the third aspect, in a second possible implementation manner, the method further includes: according to the operation of a user, sending an alarm request message to the management server, wherein the alarm request message is used for triggering an alarm process, and the alarm process comprises the following steps: starting an alarm and sending an alarm message to a property management system; and/or sending an alarm message to a public security networking alarm system. According to the remote goods receiving method and the remote goods receiving system, the courier uses the received temporary password to open the home of the user and finish goods delivery; and the user can monitor the whole delivery process through the remote video of the user equipment to complete electronic sign-in, and if any behavior threatening property occurs, the courier can be prevented from opening the door by not sending an unlocking password, and an alarm process is triggered at any time. Relative to the current major, ways to deliver high value items that require on-site inspection. The invention realizes the completion of the whole delivery action under the video monitoring of the client and the realization of remote electronic sign-off. Especially when delivering large goods and needing unpacking and checking goods, the safety is guaranteed, and meanwhile, the cost of the logistics distribution link is saved.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed to be used in the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art that other drawings can be obtained according to the drawings without creative efforts.
Fig. 1a and fig. 1b are schematic diagrams of system architectures according to embodiments of the present invention;
fig. 2a and fig. 2b are schematic flow charts of methods provided by the embodiment of the present invention;
fig. 3a and fig. 3b are schematic diagrams of specific application scenarios provided in the embodiment of the present invention.
Detailed Description
In order to make the technical solutions of the present invention better understood, the present invention will be described in further detail with reference to the accompanying drawings and specific embodiments. Reference will now be made in detail to embodiments of the present invention, examples of which are illustrated in the accompanying drawings, wherein like reference numerals refer to the same or similar elements or elements having the same or similar function throughout. The embodiments described below with reference to the accompanying drawings are illustrative only for the purpose of explaining the present invention, and are not to be construed as limiting the present invention. As used herein, the singular forms "a", "an", "the" and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It will be further understood that the terms "comprises" and/or "comprising," when used in this specification, specify the presence of stated features, integers, steps, operations, elements, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, components, and/or groups thereof. It will be understood that when an element is referred to as being "connected" or "coupled" to another element, it can be directly connected or coupled to the other element or intervening elements may also be present. Further, "connected" or "coupled" as used herein may include wirelessly connected or coupled. As used herein, the term "and/or" includes any and all combinations of one or more of the associated listed items. It will be understood by those skilled in the art that, unless otherwise defined, all terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. It will be further understood that terms, such as those defined in commonly used dictionaries, should be interpreted as having a meaning that is consistent with their meaning in the context of the prior art and will not be interpreted in an idealized or overly formal sense unless expressly so defined herein.
The method flow in this embodiment may be specifically executed in a system as shown in fig. 1a, where the method flow includes: camera, management server, electronic lock, staff's equipment and user equipment.
The camera is installed in a target area of a shipping address designated by a user, such as the home of the user, and a shooting field of view of the camera includes the target area. The electronic lock may be a customized electronic combination lock.
The camera and the electronic lock are debugged and networked with the wireless router, so that communication connection is established with the management server through a wireless network.
The camera may specifically be a digital camera or an analog camera. The digital camera can convert the shot analog video signal into a digital signal and then transmit the digital signal to a management server connected with the camera. The video signal captured by the analog camera is converted into a digital mode through a video capture card, and is transmitted to a management server connected with the camera after being compressed, the common analog camera can be connected with a computer or a personal computer, and the computer or the personal computer records and uploads the video signal to the management server, namely, the camera is actually communicated with the management server through the computer or the personal computer.
The user equipment and the employee equipment may be implemented as a single Device, or integrated into various media data playing devices, such as a smart phone, a Tablet Personal Computer (Tablet Personal Computer), a Laptop Computer (Laptop Computer), a Personal Digital Assistant (PDA), or a Wearable Device (Wearable Device). The difference between the user device and the employee device is that the user device is held by the user and the employee device is held by the courier.
Further, the method flow in this embodiment may also be implemented in a system as shown in fig. 1b, and further includes an operation recorder, compared with the system as shown in fig. 1 b. The operation recorder comprises a portable camera and a storage device, and a small automobile data recorder or a dark visit miniature camera and the like which are commonly used at present can be adopted. The operation recorder is worn on the chest of the courier, a motorcycle helmet or other parts capable of shooting the visual field of the courier. Generally, the operation recorder can be set to continuously shoot during the working time of the courier, so that the management server can obtain the position of the courier and the scenery around the courier in real time, and the tracking of the action track of the courier is realized.
An embodiment of the present invention provides a remote receiving method, as shown in fig. 2a, including:
and S1, positioning the target camera when receiving the request message sent by the user equipment, and sending a starting command to the target camera.
The target camera is installed in a target area, the start command is used for triggering the target camera to start shooting the target area, and an image shot by the target camera is transmitted to the user equipment in real time, for example: the target camera is always started, the target area is shot in real time, and after the starting command is received, the currently shot image of the target area is transmitted to a management server, so that the management server can send the image to user equipment conveniently, or the currently shot image of the target area can be directly sent to the user equipment; for another example: and when the monitoring module receives the starting command, starting the target camera and sending the currently shot image of the target area to a management server (or directly sending the image to user equipment). Specifically, a customer database may be established for each user, and at least account information, a shipping address, respective device numbers of the camera and the electronic lock, and network addresses of the camera and the electronic lock, which are used for the management server to communicate with the camera and the electronic lock, of the user are recorded in the customer database of one user. For example:
after a user orders and purchases goods, corresponding receiving addresses are filled, the management server determines network addresses of a target camera and an electronic lock from a customer database according to account information and the receiving addresses used when the user purchases the goods, positions the target camera accordingly, generates a starting command according to the network address of the target camera (optionally, a starting command can be generated according to the equipment number at the same time, and specifically, whether the equipment number needs to be used is determined according to a communication protocol based on the actually adopted camera), and sends the starting command to the target camera.
And S2, sending a temporary password to the employee equipment after detecting that the target camera starts the shooting function.
Wherein the temporary pass code is used to open the electronic lock at the entrance of the target area within a specified time period. In this embodiment, the temporary password may be generated by a common random algorithm in the management server, and the random algorithms used may be different corresponding to different electronic locks, for example: the dynamic password generation algorithm used by existing banks may be employed. And the generated temporary password has certain timeliness, and can only be used for opening the electronic lock at the entrance of the target area within a specified time period, and the electronic lock fails when the temporary password is overtime. For example: the temporary password may be a one-time PIN (Personal Identification Number) password, and the home of the user is opened to complete delivery; and the user can accomplish the electron and sign for through the whole flow of delivering goods of the long-range video monitoring of APP of operation on the user equipment, and the action that takes place any threat property on the way can prevent the courier to open the door through not sending the password of unblanking, reports to the police the property at any time through APP moreover and handles on the spot.
And S3, receiving a signing confirmation message sent by the user equipment after detecting that the electronic lock is opened and closed again, and judging that the signing is finished after receiving the signing confirmation message.
When the electronic lock is detected to be opened and closed again, a message can be sent to the user equipment so as to inform the user that the door of the target area is closed.
In this embodiment, after the courier enters the target area, the electronic lock needs to be locked again (it should be noted that most of the electronic locks can determine whether the door is closed at present, and the "electronic lock is locked" in this embodiment means that the door with the electronic lock installed is closed and the electronic lock is ejected out of the bolt, so that the door is in a locked state), that is, the door entering the target area is closed again.
According to the remote goods receiving method provided by the embodiment of the invention, the courier uses the received temporary password to open the home of the user and finish goods delivery; and the user can monitor the whole delivery process through the remote video of the user equipment to complete electronic sign-in, and if any behavior threatening property occurs, the courier can be prevented from opening the door by not sending an unlocking password, and an alarm process is triggered at any time. Relative to the current major, ways to deliver high value items that require on-site inspection. The invention realizes the completion of the whole delivery action under the video monitoring of the client and the realization of remote electronic sign-off. Especially when delivering large goods and needing unpacking and checking goods, the safety is guaranteed, and meanwhile, the cost of the logistics distribution link is saved.
In this embodiment, information such as a shipping address of the user, a device number of each of the camera and the electronic lock, and the like may be entered in the management server. For example:
and the management server establishes a customer database according to the account information corresponding to the user equipment. And then acquiring the equipment information of the target camera and the equipment information of the electronic lock, and recording the equipment information of the target camera, the equipment information of the electronic lock and the address information corresponding to the target area to the customer database. For example: the customized electronic coded lock and the customized camera are installed in the home of a user, the two devices and the wireless router are debugged and networked, and the address and the device number of the device installed in the home are recorded into a database, so that a specific customer database is established.
And after receiving the request message sent by the user equipment, determining a customer database corresponding to the account information of the user equipment, and generating a temporary password to be sent by using the customer database. For example: as shown in fig. 2b, the user uses the shopping client running on the user device to purchase and generate the package number, the management server performs address resolution and calls the customer database for matching, and the matching package and the device number establish an association relationship. And the user clicks and confirms through a shopping client package tracking page, and the management server generates a temporary password after the user clicks and confirms and sends the temporary password to the handheld equipment of the dispatcher of the dispatched worker.
Based on the method flow in the embodiment, an alarm mechanism is further provided, so that the problem of safety in the remote delivery process is solved to a certain extent, wherein the method flow comprises the following steps:
and after the electronic lock is unlocked, detecting whether the electronic lock is closed again within a preset time range. If not, executing an alarm process.
For example: as shown in fig. 2b, in practical applications, the target area is often a private area such as a home of the user or an entrance at a door of the user, and when the courier enters the target area, it means that the courier enters the private area of the user, and in order to ensure the security of the private area, it is necessary to restrict the actions of the courier. In the embodiment, a relatively simple and effective limiting mode is adopted, namely, after the courier enters the target area, the courier locks the door so as to temporarily limit the courier from leaving the target area, and therefore, when an abnormal condition occurs, enough time can be reserved for executing an alarm process.
After the courier uses the temporary password to unlock the electronic lock, the door needs to be closed within a preset time range (for example, 1 to 3 minutes), so that the state that the courier cannot leave the target area is temporarily limited. And because the target camera shoots the target area continuously, the real-time observation of the behavior of the courier by the user can be basically guaranteed, and when the abnormality occurs, the courier is limited not to leave the target area, and the user has enough time to trigger the alarm process. In the process, it needs to be ensured that the electronic lock is in a closed state, that is, the door of the target area is closed, so that when the preset time range is exceeded and the electronic lock is not closed again, the abnormal condition is directly judged, and an alarm process is executed.
Further, in addition to the automatic triggering mode of the alarm process, the alarm process can be actively triggered by a user, and the method includes the following steps:
and after receiving an alarm request message sent by user equipment, triggering the alarm process according to the alarm request message sent by the user equipment. For example: the user observes abnormal conditions through the target camera, such as: the courier intentionally moves to the shooting dead angle of the target camera, or the courier intentionally destroys the target camera, and the like, and the alarming process can be triggered manually.
In this implementation, there may be a variety of alarm processes executed, and in practical applications, the call object may be a property person who manages the target area, or may be a police person who manages the target area, for example: as shown in fig. 2b, the alarm is activated and an alarm message is sent to the property management system, such as: the user can monitor and record the whole delivery process through the mobile phone client, and can give an alarm to the property at the terminal connected with the property alarm.
And/or sending an alarm message to a public security networking alarm system. In the method, the property personnel and the police personnel can be simultaneously alarmed due to the fact that the quality of the property personnel in practical application has large difference is considered. The specific way of alarming can be as follows: the alarm call of the nearby place is automatically dialed, the call of the property personnel is automatically dialed, or the alarm is given through an online police service platform and an online property platform.
Furthermore, the video images collected by the target camera can be transmitted to an online police service platform in real time, so that police can quickly obtain evidence after abnormal conditions occur.
In practical application of the present embodiment, in consideration of the specific difference of the possible target areas, only the image taken by the target camera may be transmitted to the user equipment, or the image taken by the target camera and the image taken by the operation recorder may be transmitted to the user equipment at the same time. For example:
and when a request message sent by user equipment is received, determining a target courier according to the request message. And positioning an operation recorder of the target courier, wherein the operation recorder is carried on the body of the target courier and is used for shooting images in the visual field range of the target courier. And when the target camera and the operation recorder are detected to start a shooting function and the images shot by the target camera and the operation recorder are sent to the user equipment in real time, sending a temporary password to the employee equipment. When the user equipment receives the images shot by the target camera and the operation recorder and displays the images on the screen of the user equipment, a feedback message can be sent to the management server, and the feedback message can be sent to the management server after the user confirms the operation on the user equipment, so that the user equipment can display 2 images normally and the user can watch the images normally.
For example: as shown in fig. 3a, many apartment houses currently have entrance areas (an area is separately opened and is often used for residents to place commuters such as shoe cabinets and umbrellas, so as to change shoes when the residents go out), that is, two doors, an entrance door and a house front door are needed to actually enter the house. For the situation, the remote sign-in process only needs to be completed in the entrance area, namely, the target area is actually the entrance area, the electronic lock is a lock installed on the entrance door, the target camera shoots an image of the entrance area, and the courier only needs to enter the entrance area. In the scene, since the courier cannot enter the user room and high-value and easily-stolen articles cannot be usually placed in the hallway area, the safety can be guaranteed only by transmitting the image shot by the target camera to the user equipment. For example:
after detecting that the target camera starts the shooting function, sending a temporary password to employee equipment, including: and transmitting the image shot by the target camera to the user equipment in real time. And after receiving the image confirmation message sent by the user equipment, sending a temporary password to the employee equipment. And the image confirmation message is sent by the user equipment after the image shot by the target camera is displayed.
However, some house types do not have an entrance area, so the courier inevitably enters the house, and at this time, in order to further improve the security, it is necessary to transmit the image taken by the target camera and the image of the operation recorder to the user equipment at the same time, so that the courier can also know the abnormal situation through the image of the operation recorder under the condition that the courier intentionally avoids monitoring and damages the target camera. And if the target camera and the operation recorder both start the shooting function and have an abnormal condition, the temporary password is not sent to the employee equipment, and the user can be reminded to directly trigger the alarm process.
For example: as shown in fig. 3b, when it is detected that the target camera and the operation recorder both start the shooting function and the images shot by the target camera and the operation recorder both are sent to the user equipment in real time, sending a temporary password to the employee equipment includes: and transmitting the image shot by the target camera and the image shot by the operation recorder to the user equipment in real time. And after receiving the image confirmation message sent by the user equipment, sending a temporary password to the employee equipment. And the image confirmation message is sent by the user equipment after the images shot by the target camera and the images shot by the operation recorder are displayed.
The embodiment of the present invention further provides a remote delivery method, which can be executed by the user equipment in this embodiment, including:
the method provided by the embodiment of the invention comprises the following steps: the request message is sent to a management server, the request message is used for triggering the management server to position a target camera and sending a starting command to the target camera, the target camera is installed in a target area, the starting command is used for triggering the target camera to start shooting the target area, and an image shot by the target camera is transmitted to the user equipment in real time;
after receiving the image shot by the target camera, sending an image confirmation message to the management server, wherein the image confirmation message is used for triggering the management server to send a temporary password to employee equipment, and the temporary password is used for opening an electronic lock at an entrance of the target area within a specified time period;
and after receiving a receiving locking message, sending a signing confirmation message to the management server, wherein the locking message is sent out after the electronic lock is opened and closed again.
Wherein, still include: and after receiving the images shot by the target camera and the operation recorder, sending the image confirmation message to the management server, wherein the image confirmation message is sent by the user equipment after the images shot by the target camera and the images shot by the operation recorder are displayed.
Further, the method also comprises the following steps: according to the operation of a user, sending an alarm request message to the management server, wherein the alarm request message is used for triggering an alarm process, and the alarm process comprises the following steps: starting an alarm and sending an alarm message to a property management system; and/or sending an alarm message to a public security networking alarm system.
According to the remote goods receiving method provided by the embodiment of the invention, the courier uses the received temporary password to open the home of the user and finish goods delivery; and the user can monitor the whole delivery process through the remote video of the user equipment to complete electronic sign-in, and if any behavior threatening property occurs, the courier can be prevented from opening the door by not sending an unlocking password, and an alarm process is triggered at any time. Relative to the current major, ways to deliver high value items that require on-site inspection. The invention realizes the completion of the whole delivery action under the video monitoring of the client and the realization of remote electronic sign-off. Especially when delivering large goods and needing unpacking and checking goods, the safety is guaranteed, and meanwhile, the cost of the logistics distribution link is saved.
An embodiment of the present invention further provides a remote receiving system, as shown in fig. 1a, including:
the user equipment is used for sending a request message to the management server;
the management server is used for positioning a target camera and sending a starting command to the target camera when receiving a request message sent by user equipment;
the target camera is arranged in a target area, and a user starts to shoot the target area after receiving the starting command and transmits the shot image to the user equipment in real time;
the management server is further used for sending a temporary password to the employee equipment after the target camera is detected to start a shooting function, wherein the temporary password is used for starting an electronic lock at an entrance of the target area within a specified time period;
the employee equipment is used for receiving and displaying the temporary password;
the management server is further configured to receive a sign-off confirmation message sent by the user equipment after detecting that the electronic lock is opened and closed again, and determine that the sign-off is completed after receiving the sign-off confirmation message sent by the user equipment.
Specifically, as shown in fig. 1b, the management server is further configured to determine a target courier according to a request message sent by user equipment when receiving the request message, and locate an operation recorder of the target courier; when the target camera and the operation recorder are detected to start a shooting function and images shot by the target camera and the operation recorder are sent to the user equipment in real time, a temporary password is sent to the employee equipment;
the operation recorder is carried on the target courier and used for shooting images in the visual field range of the target courier.
Further, the management server is specifically configured to transmit an image captured by the target camera to the user equipment in real time; after receiving an image confirmation message sent by the user equipment, sending a temporary password to the employee equipment, wherein the image confirmation message is sent by the user equipment after displaying an image shot by the target camera;
or, the management server is specifically configured to transmit the image captured by the target camera and the image captured by the operation recorder to the user equipment in real time; and after receiving an image confirmation message sent by the user equipment, sending a temporary password to the employee equipment, wherein the image confirmation message is sent by the user equipment after displaying an image shot by the target camera and an image shot by the operation recorder.
Specifically, the management server is further configured to detect whether the electronic lock is closed again within a preset time range after the electronic lock is opened; if not, executing an alarm process;
or, the management server is further configured to trigger the alarm process according to an alarm request message sent by the user equipment after receiving the alarm request message sent by the user equipment;
wherein the alarm process comprises: starting an alarm and sending an alarm message to a property management system; and/or sending an alarm message to a public security networking alarm system.
According to the remote goods receiving system provided by the embodiment of the invention, the courier uses the received temporary password to open the home of the user and finish goods delivery; and the user can monitor the whole delivery process through the remote video of the user equipment to complete electronic sign-in, and if any behavior threatening property occurs, the courier can be prevented from opening the door by not sending an unlocking password, and an alarm process is triggered at any time. Relative to the current major, ways to deliver high value items that require on-site inspection. The invention realizes the completion of the whole delivery action under the video monitoring of the client and the realization of remote electronic sign-off. Especially when delivering large goods and needing unpacking and checking goods, the safety is guaranteed, and meanwhile, the cost of the logistics distribution link is saved.
The embodiments in the present specification are described in a progressive manner, and the same and similar parts among the embodiments are referred to each other, and each embodiment focuses on the differences from the other embodiments. In particular, for the apparatus embodiment, since it is substantially similar to the method embodiment, it is relatively simple to describe, and reference may be made to some descriptions of the method embodiment for relevant points. The above description is only for the specific embodiment of the present invention, but the scope of the present invention is not limited thereto, and any changes or substitutions that can be easily conceived by those skilled in the art within the technical scope of the present invention are included in the scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.

Claims (8)

1. A method of remote delivery, comprising:
when a request message sent by user equipment is received, a target camera is positioned, a starting command is sent to the target camera, the target camera is installed in a target area, the starting command is used for triggering the target camera to start shooting the target area, and an image shot by the target camera is transmitted to the user equipment in real time;
when the target camera is detected to start a shooting function, sending a temporary password to employee equipment, wherein the temporary password is used for opening an electronic lock at an entrance of the target area within a specified time period;
when the electronic lock is detected to be opened and closed again, receiving a sign-in confirmation message sent by the user equipment, and judging that the sign-in is finished after receiving the sign-in confirmation message;
when the courier enters the target area and locks the electronic lock again, the door entering the target area is closed again;
detecting whether the electronic lock is closed again within a preset time range after the electronic lock is opened; if not, executing an alarm process;
further comprising:
when a request message sent by user equipment is received, determining a target courier according to the request message;
positioning an operation recorder of the target courier, wherein the operation recorder is carried on the body of the target courier and is used for shooting images in the visual field range of the target courier;
when the target camera and the operation recorder are detected to start a shooting function and images shot by the target camera and the operation recorder are sent to the user equipment in real time, a temporary password is sent to the employee equipment;
when it is detected that the shooting function is started by both the target camera and the operation recorder, and images shot by both the target camera and the operation recorder are sent to the user equipment in real time, the sending of the temporary password to the employee equipment includes:
transmitting the images shot by the target camera and the images shot by the operation recorder to the user equipment in real time;
after receiving an image confirmation message sent by the user equipment, sending a temporary password to the employee equipment, wherein the image confirmation message is sent by the user equipment after displaying an image shot by the target camera and an image shot by the operation recorder;
and after the delivery is finished, the user equipment confirms again, and the management server sends a temporary password for the courier to leave the lock to the employee equipment.
2. The method according to claim 1, wherein the sending the temporary password to the employee device after detecting that the target camera starts the shooting function comprises:
transmitting the image shot by the target camera to the user equipment in real time;
and after receiving an image confirmation message sent by the user equipment, sending a temporary password to the employee equipment, wherein the image confirmation message is sent by the user equipment after displaying an image shot by the target camera.
3. The method of claim 1, further comprising:
and after receiving the alarm request message sent by the user equipment, triggering the alarm process according to the alarm request message sent by the user equipment.
4. The method of claim 1 or 3, wherein the performing an alarm procedure comprises:
starting an alarm and sending an alarm message to a property management system;
and/or sending an alarm message to a public security networking alarm system.
5. The method of claim 1, further comprising:
establishing a customer database according to the account information corresponding to the user equipment;
acquiring the equipment information of the target camera and the equipment information of the electronic lock, and recording the equipment information of the target camera, the equipment information of the electronic lock and the address information corresponding to the target area to the customer database;
and after receiving the request message sent by the user equipment, determining a customer database corresponding to the account information of the user equipment, and generating a temporary password to be sent by using the customer database.
6. A remote shipping system, comprising:
the user equipment is used for sending a request message to the management server;
the management server is used for positioning a target camera and sending a starting command to the target camera when receiving a request message sent by user equipment;
the target camera is arranged in a target area, and a user starts to shoot the target area after receiving the starting command and transmits the shot image to the user equipment in real time;
the management server is further used for sending a temporary password to the employee equipment after the target camera is detected to start a shooting function, wherein the temporary password is used for starting an electronic lock at an entrance of the target area within a specified time period;
the employee equipment is used for receiving and displaying the temporary password;
the management server is further used for receiving a sign-in confirmation message sent by the user equipment after detecting that the electronic lock is opened and closed again, and judging that the sign-in is finished after receiving the sign-in confirmation message sent by the user equipment;
when the courier enters the target area and locks the electronic lock again, the door entering the target area is closed again;
the management server is further used for detecting whether the electronic lock is closed again within a preset time range after the electronic lock is opened; if not, executing an alarm process;
the management server is further used for determining a target courier according to the request message and positioning an operation recorder of the target courier when the request message sent by the user equipment is received; when the target camera and the operation recorder are detected to start a shooting function and images shot by the target camera and the operation recorder are sent to the user equipment in real time, a temporary password is sent to the employee equipment;
the operation recorder is carried on the target courier and is used for shooting images in the visual field range of the target courier;
the management server is specifically used for transmitting the image shot by the target camera to the user equipment in real time; after receiving an image confirmation message sent by the user equipment, sending a temporary password to the employee equipment, wherein the image confirmation message is sent by the user equipment after displaying an image shot by the target camera;
or, the management server is specifically configured to transmit the image captured by the target camera and the image captured by the operation recorder to the user equipment in real time; after receiving an image confirmation message sent by the user equipment, sending a temporary password to the employee equipment, wherein the image confirmation message is sent by the user equipment after displaying an image shot by the target camera and an image shot by the operation recorder;
and after the delivery is finished, the user equipment confirms again, and the management server sends a temporary password for the courier to leave the lock to the employee equipment.
7. A method of remote delivery, comprising:
the method comprises the steps that user equipment sends a request message to a management server, wherein the request message is used for triggering the management server to position a target camera and sending a starting command to the target camera, the target camera is installed in a target area, the starting command is used for triggering the target camera to start shooting the target area, and an image shot by the target camera is transmitted to the user equipment in real time;
after receiving the image shot by the target camera, sending an image confirmation message to the management server, wherein the image confirmation message is used for triggering the management server to send a temporary password to employee equipment, and the temporary password is used for opening an electronic lock at an entrance of the target area within a specified time period;
after receiving a locking message, sending a receipt confirmation message to the management server, wherein the locking message is sent out after the electronic lock is opened and closed again;
when the courier enters the target area and locks the electronic lock again, the door entering the target area is closed again;
detecting whether the electronic lock is closed again within a preset time range after the electronic lock is opened;
if not, executing an alarm process;
further comprising:
when a request message sent by user equipment is received, determining a target courier according to the request message;
positioning an operation recorder of the target courier, wherein the operation recorder is carried on the body of the target courier and is used for shooting images in the visual field range of the target courier;
when the target camera and the operation recorder are detected to start a shooting function and images shot by the target camera and the operation recorder are sent to the user equipment in real time, a temporary password is sent to the employee equipment;
and after the delivery is finished, the user equipment confirms again, and the management server sends a temporary password for the courier to leave the lock to the employee equipment.
8. The method of claim 7, further comprising:
according to the operation of a user, sending an alarm request message to the management server, wherein the alarm request message is used for triggering an alarm process, and the alarm process comprises the following steps: starting an alarm and sending an alarm message to a property management system; and/or sending an alarm message to a public security networking alarm system.
CN201710041468.9A 2017-01-20 2017-01-20 Remote goods receiving method and system Active CN108337469B (en)

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JP7192631B2 (en) * 2019-04-11 2022-12-20 トヨタ自動車株式会社 Information processing system and information processing method
CN110225306A (en) * 2019-06-17 2019-09-10 圆通速递有限公司 Method is signed in a kind of express delivery
CN110876502B (en) * 2019-10-22 2023-04-18 厦门理工学院 Intelligent helmet suitable for express delivery, and express delivery goods checking method and system

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CN104063934A (en) * 2014-06-27 2014-09-24 南京物联传感技术有限公司 Logistics distribution system
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