CN108305081A - Device, the method and system of airline's member's value-added service are provided - Google Patents
Device, the method and system of airline's member's value-added service are provided Download PDFInfo
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- CN108305081A CN108305081A CN201810071465.4A CN201810071465A CN108305081A CN 108305081 A CN108305081 A CN 108305081A CN 201810071465 A CN201810071465 A CN 201810071465A CN 108305081 A CN108305081 A CN 108305081A
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- Prior art keywords
- value
- added service
- module
- airline
- information
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
- G06Q30/0226—Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
Abstract
A kind of device that airline's member's value-added service is provided, including mobile subscriber terminal, data processing module, information Registration Module, random selection module, message notification module and discriminatory analysis module, record has membership information in data memory module, commodity or Service Source information, membership buying information, according to the commodity of record or Service Source information and membership buying information, judge whether that value-added service can be provided to member, the member of value-added service can be provided by randomly selected mode determination, and send message informing to the mobile subscriber terminal of the member.
Description
Technical field
It is especially a kind of to airline member the present invention relates to a kind of member system value-added service device, method and system
The method and system of value-added service is provided.
Background technology
With the development of mobile payment technology, it is public that many passengers can carry out aviation by mobile subscriber terminal such as mobile phone
The registration of chief accountant person, such as be registered as bosom friend member, jewel member, Jinpeng member etc., it purchases the air ticket, multiplies after succeeding in registration
After visitor purchases the air ticket and completes voyage, certain airline miles or integral can be accumulated.These mileages or integral are to promote passenger's loyalty
The effective means really spent, but the member of most of airlines is limited to the value degree of recognition of mileage or integral, to affect
The promotion of passengers loyalty.
In certain flights of airline, certain slack resources, such as the seat of the first class of aircraft, business class are had
Position, once aircraft door closes standby for takeoff, first class, these slack resources of the seat of business class cannot such as reallocate or profit
With value is zero.Such as Air China of some airlines is proposed " boarding gate liter cabin " service, if multiplied
The flight of seat also has remaining seat, passenger that certain expense can be spent to enjoy and rise cabin service.But this liter of cabin service, which belongs to, to be multiplied
Objective active and the behavior for needing to spend certain expense can't carry out any effect to the elevator belt of passengers loyalty.
In order to preferably promote member's loyalty, if can the aviation in departure time section using member waited for
Mileage or integral carry out some marketing activities (such as random selection), under the premise of not increasing operating cost, with slack resources
The value-added service in cabin is risen for prize, such as offer, the member for being selected at random and choosing is again assigned to, can greatly promote passenger
Attention to mileage or integral, the agitation that reduction client's free time waits for promote passenger's impression, to stimulate passenger more next time
The service using this airline, promote the loyalty of passenger.
Invention content
The present invention provides a kind of device of offer airline member's value-added service, including a plurality of clients and at least one
Server end, the user terminal include ustomer premises access equipment and user terminal application software module, and the server end includes data
Processing module and the information Registration Module being connect with the data processing module, random selection module, message notification module with
And discriminatory analysis module；Wherein：
The ustomer premises access equipment is the mobile subscriber terminal based on mobile communication platform；
The user terminal application software module downloads user terminal application software by the mobile subscriber terminal, and for noting
Volume becomes the member of airline, and purchases the air ticket, check-in or predetermined value-added service；
Information Registration Module is used to record the membership information, the ticket information of purchase, the seat information of check-in and logical
Cross the information of verification boarding；
Discriminatory analysis module is used for the seat according to the ticket information of the flight resource information of record and membership buying, check-in
Position information judges whether that providing member orients value-added service；
Random selection module is used to determine the member for enjoying the orientation value-added service in a manner of randomly selecting；
Message notification module is used to send message to mobile subscriber terminal.
Preferably, further include flight resource information inquiry module, for the real-time display institute on the mobile subscriber terminal
State airline seat information.
Preferably, described information Registration Module records the member and completes booking, check-in by the mobile subscriber terminal
And when boarding verification information, the random selection module increases the probability that the member is selected.
Preferably, further include value-added service trigger module, for starting the judgement in the hatch door closing of the flight
Analysis module, it is determined whether the orientation value-added service is provided.
Preferably, the orientation value-added service is still unsold to the flight when the hatch door of the flight is turned off
First class or commercial seating module freely rise cabin to the member.
Preferably, the message notification module by the mobile subscriber terminal in real time to the member of boarding push described in
Flight orients value-added service confirmation message.
The present invention also provides a kind of methods of offer airline member's value-added service, are used for the offer airline
The device of member's value-added service, which is characterized in that include the following steps：
Flight resource recording step, the resource record that all flights under airline can be provided is in server end；
The step of registered members, it will member's information is recorded to the server end of airline；
The step of member logs in logs in booking service system in mobile subscriber terminal with membership；
The step of purchasing the air ticket buys the air ticket of airline on mobile subscriber terminal, by network by above-mentioned member
And the information purchased the air ticket is recorded to server end；
The step of check-in, carries out check-in using mobile subscriber terminal or airport check-in terminal, and by the seat information of check-in
It records to server end；
The step of verifying boarding, barcode scanning verifies boarding card, and the information of boarding passengers is recorded in server end；
According to the flight resource information and boarding passengers information recorded, judge whether that providing orientation to boarding passengers increases
Value service；
If providing the orientation value-added service to member, using randomly selected mode, determine that selected enjoy is rised in value
The member of service；
It sends and notifies to the mobile subscriber terminal of selected member.
Preferably, further include whether member receives the verification step for orienting value-added service.
Preferably, if the verification step for receiving the orientation value-added service is carried out when being registered as member.
Preferably, if the verification step for receiving the orientation value-added service is confirmed when purchasing the air ticket.
Preferably, if the verification step for receiving the orientation value-added service is confirmed before starting random selection.
Preferably, further include when flight hatch door is closed, automatic to start discriminatory analysis module, it is described fixed to judge whether to provide
To the step of value-added service.
The present invention also provides a kind of systems of offer airline member's value-added service, including a plurality of clients and at least one
A server end, the user terminal include ustomer premises access equipment and user terminal application software module, and the server end includes number
According to processing module and the information Registration Module being connect with the data processing module, random selection module, message notification module
And discriminatory analysis module；Wherein：
The ustomer premises access equipment is the mobile subscriber terminal based on mobile communication platform；
The user terminal application software module downloads user terminal application software by the mobile subscriber terminal, and for noting
Volume becomes the member of airline, and purchases the air ticket, check-in or predetermined value-added service；
Information Registration Module is used to record the membership information, the ticket information of purchase, the seat information of check-in and logical
Cross the information of verification boarding；
Discriminatory analysis module is used for the seat according to the ticket information of the flight resource information of record and membership buying, check-in
Position information judges whether that providing member orients value-added service；
Random selection module is used to determine the member for enjoying the orientation value-added service in a manner of randomly selecting；
Message notification module is used to send message to mobile subscriber terminal.
Preferably, further include flight resource information inquiry module, for the real-time display institute on the mobile subscriber terminal
State airline seat information.
Preferably, described information Registration Module records the member and completes booking, check-in by the mobile subscriber terminal
And when boarding verification information, the random selection module increases the probability that the member is selected.
Preferably, further include value-added service trigger module, for starting the judgement in the hatch door closing of the flight
Analysis module, it is determined whether the orientation value-added service is provided.
Preferably, the orientation value-added service is still unsold to the flight when the hatch door of the flight is turned off
First class or commercial seating module freely rise cabin to the member.
Preferably, the message notification module by the mobile subscriber terminal in real time to the member of boarding push described in
Flight orients value-added service confirmation message.
The present invention also provides a kind of platforms of offer airline member's value-added service, which is characterized in that including described
Any one provides the device of airline's member's value-added service.
The present invention also provides a kind of shiftings for the platform providing airline's member's value-added service for any one described
Dynamic user terminal or server end.
It preferably, can be by paying close attention to wechat public platform, website registration or in the registration of mobile subscriber terminal application software
Mode is registered as member.
Preferably, if value-added service cannot be provided to member, random selection mode is not started, and send not to member
The notice of value-added service can be provided.
Preferably, the mobile subscriber terminal can be mobile phone, tablet computer or laptop.
Description of the drawings
Fig. 1 is the structural schematic diagram of the device proposed by the present invention for providing airline's member's value-added service.
Fig. 2 is the flow chart of the method proposed by the present invention for providing airline's member's value-added service.
Specific implementation mode
The specific technical solution of the present invention is illustrated with reference to the structural schematic diagram of figure 1 and the flow chart of Fig. 2.
When needing to purchase the air ticket, passenger is first in mobile subscriber terminal 101 such as mobile phone, PAD and/or laptop
On, by internet registry, concern wechat public platform, the modes such as airline APP are logged in, is registered as the meeting of certain airline
Member.After succeeding in registration, corresponding membership information is just uploaded by network such as the cell-phone number of passenger, identification card number, wechat ID
To the server end 102 of airline, by data processing module 103 data are written in membership information by information Registration Module 105
In memory.Then, passenger logs in ticket-booking system on mobile subscriber terminal 101 with membership, buys the boat to be taken
The air ticket of empty company.After the completion of purchase, information Registration Module 105 can will be purchased the air ticket member by data processing module 103
Membership information and the air ticket bought Flight Information (such as flight number) be written data storage, and with membership information phase
It is corresponding.
For airline, its seat resources that can be provided is changeless on a certain flight.Aviation is public
The seat resources that can be provided on all flights are uploaded to server end 102 by department first, and information Registration Module 105 passes through data
Above-mentioned seat resources data are written in data storage processing module 103.
Passenger can carry out online duty machine by mobile subscriber terminal 101 and generate electronic boarding check, can also go to the airport
It carries out check-in and prints papery boarding card.During check-in, passenger can select the seat for oneself wanting to take, check-in to complete
Afterwards, the selected seat information of passenger will be also recorded in the server end 102 of airline.When can be with boarding, Cheng Keke
Verify and boarding in the boarding gate for the flight taken with electronic boarding check or papery boarding card, in verification process, multiply
The membership information and seat information of visitor can be again recorded in the server end 102 of airline.
When all passenger's boardings finish or airport gate is closed, the Customer information and this flight of this flight are taken
The middle selected seat information of passenger would not change again.Start discriminatory analysis module 106, all passengers are selected
The seat resources data that seat information can be provided with this flight are compared, and judge whether have time in this flight
Remaining first class or public affair seating module.If not vacant first class or public affair seating module, do not start random selection module
107.If there is vacant first class or public affair seating module, then by message notification module 108 to the mobile subscriber terminal of passenger
101 send message, notify all passengers for taking the flight, will determine one or several passengers by randomly selected mode
Value-added chance can be obtained.Passenger can be confirmed whether participate in this time activity after receiving message.Passenger can also pass through flight
Query Resource Information module 110, for airline seat information described in the real-time display on the mobile subscriber terminal.
When all passengers confirm or after reaching the defined time, start random selection module 107.All
It acknowledges to participate within the scope of movable member, by randomly selected mode, chooses one or more that can be upgraded to from economy class
The passenger of first class or business class.Notice is chosen to the selected transmission of passenger's mobile subscriber terminal 101, flight can also be passed through
Broadcast system is notified.It can also be by value-added service trigger module 109, for being triggered in the hatch door closing of the flight
Start the discriminatory analysis module 106, it is determined whether provide the orientation value-added service.
Described information Registration Module 105 records the member and completes booking, check-in by the mobile subscriber terminal and step on
When machine verification information, tested if member has successively carried out above-mentioned booking, check-in and boarding by identical mobile subscriber terminal
The operation of card, the random selection module 107 can increase the probability that the member is selected.
Airline can also be printed with Quick Response Code in the cover for seat of airline seat, and passenger utilizes mobile subscriber after taking a seat
The upper Quick Response Code of terminal scan block set, after scanning, is sent to server by the location information of mobile subscriber terminal, can also lead to
Cross Quick Response Code push airline or the advertising information of other businessmans.
If flight can also be set as normally to take off, random selection link is not started, if flight is by aerial pipe
The reasons such as system, weather, mechanical breakdown and postpone and taking off, and postpone more than one it is more than hour just start randomly choose link.
The mode freely participated in both may be used in randomly selected activity, can also use and need to spend certain member to accumulate
Point/form of mileage.All confirmations participate in this time movable member of random selection, need to spend centainly for example N number of member's integral/
Mileage.Each member is default can only enjoy a lottery drawing machine meeting, and more times of integral/mileage using N can also be selected by member
Randomly selected probability is chosen to increase.Or can also the integral based on passenger/mileage quantity, come determine participate in random selection
Choose probability, but do not consume integral/mileage of passenger, so that the more passengers of integral/mileage is easier selected.
The member for meeting certain conditions can also be only selected to participate in, as gold card/silver card member, or integral are more than certain number
Member etc., to increase passenger as higher level member or the power of the more integral/mileages of accumulation.
The racing formulas such as certain game mode, knowledge question can also be taken, winner is selected, to increase entertaining
Property.
May be set to be the passenger for not enjoying this value-added service, can obtain certain integral/mileage or other
The value-added service of form.
Certainly, the present invention can also have other various embodiments, without deviating from the spirit and substance of the present invention, ripe
It knows those skilled in the art and makes various corresponding change and deformations, but these corresponding changes and change in accordance with the present invention
Shape should all belong to the protection domain of appended claims of the invention.
Claims (20)
1. a kind of device providing airline's member's value-added service, including a plurality of clients and at least one server end, institute
It includes ustomer premises access equipment and user terminal application software module to state user terminal, the server end include data processing module, with
And information Registration Module, random selection module, message notification module and the discriminatory analysis being connect with the data processing module
Module；Wherein：
The ustomer premises access equipment is the mobile subscriber terminal based on mobile communication platform；
The user terminal application software module downloads user terminal application software by the mobile subscriber terminal, and for registering
For the member of airline, and purchase the air ticket, check-in or predetermined value-added service；
Information Registration Module is for recording the membership information, the ticket information of purchase, the seat information of check-in and by testing
Demonstrate,prove the information of boarding；
Discriminatory analysis module is used to be believed according to the seat of the ticket information of the flight resource information of record and membership buying, check-in
Breath judges whether that providing member orients value-added service；
Random selection module is used to determine the member for enjoying the orientation value-added service in a manner of randomly selecting；
Message notification module is used to send message to mobile subscriber terminal.
2. providing the device of airline's member's value-added service as described in claim 1, it is characterised in that：Further include flight money
Source information enquiry module, for airline seat information described in the real-time display on the mobile subscriber terminal.
3. providing the device of airline's member's value-added service as described in claim 1, it is characterised in that：
Described information Registration Module records the member and completes booking, check-in and boarding verification letter by the mobile subscriber terminal
When breath, the random selection module increases the probability that the member is selected.
4. the device as claimed in claim 1,2 or 3 for providing airline's member's value-added service, it is characterised in that：Further include
Value-added service trigger module, for starting the discriminatory analysis module in the hatch door closing of the flight, it is determined whether provide
The orientation value-added service.
5. providing the device of airline's member's value-added service as claimed in claim 4, it is characterised in that：The orientation increment
Service for when the hatch door of the flight is turned off to the still unsold first class of the flight or commercial seating module to the meeting
Member is free to rise cabin.
6. providing the device of airline's member's value-added service as claimed in claim 5, it is characterised in that：The message informing
Module pushes the flight to the member of boarding in real time by the mobile subscriber terminal and orients value-added service confirmation message.
7. a kind of method providing airline's member's value-added service, for the offer airline meeting described in claim 1-6
The device of member's value-added service, which is characterized in that include the following steps：
Flight resource recording step, the resource record that all flights under airline can be provided is in server end；
The step of registered members, it will member's information is recorded to the server end of airline；
The step of member logs in logs in booking service system in mobile subscriber terminal with membership；
The step of purchasing the air ticket buys the air ticket of airline on mobile subscriber terminal, by network by above-mentioned member and institute
The information purchased the air ticket is recorded to server end；
The step of check-in, carries out check-in using mobile subscriber terminal or airport check-in terminal, and the seat information of check-in is recorded
To server end；
The step of verifying boarding, barcode scanning verifies boarding card, and the information of boarding passengers is recorded in server end；
According to the flight resource information and boarding passengers information recorded, judge whether to provide orientation increment clothes to boarding passengers
Business；
If providing the orientation value-added service to member, using randomly selected mode, selected enjoyment value-added service is determined
Member；
It sends and notifies to the mobile subscriber terminal of selected member.
8. the method for providing airline's member's value-added service as claimed in claim 7, which is characterized in that further including member is
The no verification step for receiving the orientation value-added service.
9. the method for providing airline's member's value-added service as claimed in claim 8, which is characterized in that whether receive described
The verification step of orientation value-added service is carried out when being registered as member.
10. the method for providing airline's member's value-added service as claimed in claim 8, which is characterized in that whether receive institute
The verification step for stating orientation value-added service is confirmed when purchasing the air ticket.
11. the method for providing airline's member's value-added service as claimed in claim 8, which is characterized in that whether receive institute
The verification step for stating orientation value-added service is confirmed before starting random selection.
12. the method for providing airline's member's value-added service as claimed in claim 7, which is characterized in that further include navigating
It is automatic to start discriminatory analysis module when class's hatch door is closed, the step of judging whether to provide the orientation value-added service.
13. a kind of system providing airline's member's value-added service, including a plurality of clients and at least one server end, institute
It includes ustomer premises access equipment and user terminal application software module to state user terminal, the server end include data processing module, with
And information Registration Module, random selection module, message notification module and the discriminatory analysis being connect with the data processing module
Module；Wherein：
The ustomer premises access equipment is the mobile subscriber terminal based on mobile communication platform；
The user terminal application software module downloads user terminal application software by the mobile subscriber terminal, and for registering
For the member of airline, and purchase the air ticket, check-in or predetermined value-added service；
Information Registration Module is for recording the membership information, the ticket information of purchase, the seat information of check-in and by testing
Demonstrate,prove the information of boarding；
Discriminatory analysis module is used to be believed according to the seat of the ticket information of the flight resource information of record and membership buying, check-in
Breath judges whether that providing member orients value-added service；
Random selection module is used to determine the member for enjoying the orientation value-added service in a manner of randomly selecting；
Message notification module is used to send message to mobile subscriber terminal.
14. the system for providing airline's member's value-added service as claimed in claim 13, it is characterised in that：It further include flight
Query Resource Information module, for airline seat information described in the real-time display on the mobile subscriber terminal.
15. the system for providing airline's member's value-added service as claimed in claim 13, it is characterised in that：Described information is stepped on
It is described random when note module records the member by mobile subscriber terminal completion booking, check-in and boarding verification information
Selecting module increases the probability that the member is selected.
16. the system for providing airline's member's value-added service as described in claim 13,14 or 15, it is characterised in that：Also
Including value-added service trigger module, for starting the discriminatory analysis module in the hatch door closing of the flight, it is determined whether
The orientation value-added service is provided.
17. the system for providing airline's member's value-added service as claimed in claim 16, it is characterised in that：The orientation increases
Value service for when the hatch door of the flight is turned off to the still unsold first class of the flight or commercial seating module to described
Member freely rises cabin.
18. the system for providing airline's member's value-added service as claimed in claim 17, it is characterised in that：The message is logical
Know that module pushes the flight to the member of boarding in real time by the mobile subscriber terminal and orients value-added service confirmation message.
19. a kind of platform providing airline's member's value-added service, which is characterized in that including：Described in claim 1 to 6
Any one provides the device of airline's member's value-added service.
20. any one a kind of for described in claim 19 provides the movement of the platform of airline's member's value-added service
User terminal or server end.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810071465.4A CN108305081A (en) | 2018-01-24 | 2018-01-24 | Device, the method and system of airline's member's value-added service are provided |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810071465.4A CN108305081A (en) | 2018-01-24 | 2018-01-24 | Device, the method and system of airline's member's value-added service are provided |
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| Publication Number | Publication Date |
|---|---|
| CN108305081A true CN108305081A (en) | 2018-07-20 |
Family
ID=62866564
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201810071465.4A Pending CN108305081A (en) | 2018-01-24 | 2018-01-24 | Device, the method and system of airline's member's value-added service are provided |
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| Country | Link |
|---|---|
| CN (1) | CN108305081A (en) |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109146102A (en) * | 2018-07-31 | 2019-01-04 | 飞友科技有限公司 | A kind of management system based on airport convenience service data |
| CN111915365A (en) * | 2020-07-16 | 2020-11-10 | 中国民航信息网络股份有限公司 | Information determination method, device, server and storage medium |
| CN114384899A (en) * | 2020-10-05 | 2022-04-22 | 丰田自动车株式会社 | Mobile service system and mobile service providing method |
Citations (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20160005094A1 (en) * | 2003-10-24 | 2016-01-07 | Tenon & Groove Llc | System for concurrent optimization of business economics and customer value |
-
2018
- 2018-01-24 CN CN201810071465.4A patent/CN108305081A/en active Pending
Patent Citations (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20160005094A1 (en) * | 2003-10-24 | 2016-01-07 | Tenon & Groove Llc | System for concurrent optimization of business economics and customer value |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109146102A (en) * | 2018-07-31 | 2019-01-04 | 飞友科技有限公司 | A kind of management system based on airport convenience service data |
| CN111915365A (en) * | 2020-07-16 | 2020-11-10 | 中国民航信息网络股份有限公司 | Information determination method, device, server and storage medium |
| CN114384899A (en) * | 2020-10-05 | 2022-04-22 | 丰田自动车株式会社 | Mobile service system and mobile service providing method |
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Application publication date: 20180720 |