CN108171699A

CN108171699A - Setting loss Claims Resolution method, server and computer readable storage medium

Info

Publication number: CN108171699A
Application number: CN201810026815.5A
Authority: CN
Inventors: 王健宗; 黄章成; 刘鹏; 林春伟; 肖京
Original assignee: Ping An Technology Shenzhen Co Ltd
Current assignee: Ping An Technology Shenzhen Co Ltd
Priority date: 2018-01-11
Filing date: 2018-01-11
Publication date: 2018-06-15
Also published as: WO2019136915A1

Abstract

The invention discloses a kind of setting loss settle a claim method, including：It obtains multiple and treats setting loss picture；Described treat that number is preset in setting loss picture reproduction, and multiple public setting loss persons are distributed to by default distribution mechanism by each；Receive the setting loss mark of each public setting loss person's passback；And it is whether consistent according to same setting loss mark for treating setting loss picture of the setting loss of reception mark analysis, to analyze each setting loss result for treating setting loss picture.The present invention also provides a kind of application server and computer readable storage mediums.Setting loss provided by the invention Claims Resolution method, application server and computer readable storage medium can will treat that setting loss picture is distributed away in the form of crowdsourcing, it can reach and setting loss identification is realized with relatively low cost, the working strength of professional setting loss person can be alleviated, and the accuracy of setting loss identification can be improved again.

Description

Setting loss Claims Resolution method, server and computer readable storage medium

Technical field

The present invention relates to technical field of image processing more particularly to setting loss Claims Resolution method, server and computer-readable deposit Storage media.

Background technology

With universal, the growth year by year of car accident so that Claims Resolution demand also jumps therewith of automobile.Car insurance conduct Insurance field important component will occupy the comparable manpower of insurance department and operation resource.After vehicle generation accident, insurance Setting loss person need to arrive the scene of the accident and be surveyed, and shooting accident photograph achieves, and judge the damage location of accident vehicle, damages journey Degree determines the repair scheme of the vehicle.Further, setting loss person can also be joined by computer background into the observation on line or under line The photo that warranty family scene returns, with the identification to the mark and degree of injury at vehicle position in picture.Above setting loss approach, For the case demand of 1 year millions, time-consuming, and setting loss accuracy rate is not necessarily secure for insurance setting loss employee work, people Power input cost is high.

Invention content

In view of this, the present invention proposes a kind of setting loss Claims Resolution method, server and computer readable storage medium, Ke Yishi It now treats that setting loss picture is distributed away in the form of crowdsourcing, reaches and setting loss identification is realized with relatively low cost, alleviate professional setting loss person Working strength.

First, to achieve the above object, the present invention proposes a kind of server, and the server includes memory, processor, The setting loss Claims Resolution system that can be run on the processor is stored on the memory, the setting loss settles a claim system by the place Reason device realizes following steps when performing：

It obtains multiple and treats setting loss picture；

Described treat that number is preset in setting loss picture reproduction, and multiple public setting loss are distributed to by default distribution mechanism by each Member；

Receive the setting loss mark of each public setting loss person's passback；And

It is whether consistent according to same setting loss mark for treating setting loss picture of the setting loss of reception mark analysis, it is each to analyze The setting loss result for treating setting loss picture.

Optionally, following steps are also realized when the setting loss Claims Resolution system is performed by the processor：

Setting loss picture, which pre-processes, to be treated to the acquisition multiple, setting loss figure is treated with obtain meeting default image parameters Piece；

Wherein, the pretreatment includes：Picture Screening Treatment, picture rotation processing, picture image quality processing in one kind or It is a variety of.

Optionally, it is described described to treat that number is preset in setting loss picture reproduction, and be distributed to by default distribution mechanism more by each The step of a masses setting loss person, includes：

By it is each it is described treat that number is preset in setting loss picture reproduction, treat setting loss picture with obtain the first preset quantity；

First preset quantity is treated that setting loss picture is divided into the picture set of the second preset quantity and identical undetermined Damage picture is assigned in different picture set, and second preset quantity is equal to the quantity of the public setting loss person；And

Each pictures are closed to correspond and are randomly assigned to each public setting loss person.

Optionally, it is described analyzed from the setting loss of reception mark according to presupposition analysis rule it is each described in treat setting loss picture Setting loss result the step of include：

It is whether consistent according to same setting loss mark for treating setting loss picture of the setting loss of reception mark analysis；

If a certain setting loss mark for treating setting loss picture is consistent, the setting loss is marked as this to the setting loss knot for treating setting loss picture Fruit；

If a certain setting loss mark for treating setting loss picture is inconsistent, judge that this treats whether the setting loss number of setting loss picture is more than pre- If number, if this treats that the setting loss number of setting loss picture is less than the preset times, setting loss picture, which is marked, to be treated to this, with etc. It treats to carry out setting loss mark again；And

If this treats that the setting loss number of setting loss picture is more than the preset times, this is treated that setting loss picture is sent to and is preset eventually End, to carry out setting loss by professional setting loss person.

In addition, to achieve the above object, the present invention also provides a kind of setting loss Claims Resolution methods, applied to server, the side Method includes：

It obtains multiple and treats setting loss picture；

Optionally, the setting loss Claims Resolution method further includes：

Setting loss picture, which pre-processes, to be treated to the acquisition multiple, setting loss figure is treated with obtain meeting default image parameters Piece；Wherein, the pretreatment includes：It is one or more in picture Screening Treatment, picture rotation processing, the processing of picture image quality.

If a certain setting loss mark for treating setting loss picture is inconsistent, judge that this treats whether the setting loss number of setting loss picture is more than pre- If number, if this treats that the setting loss number of setting loss picture is less than the preset times, setting loss picture, which is marked, to be treated to this, with etc. The pending mark of setting loss again；And

Optionally, the setting loss Claims Resolution method further includes：

If a certain setting loss mark for treating setting loss picture is inconsistent, judge whether inconsistent public setting loss person's quantity is more than pre- If value；

If inconsistent public setting loss person's quantity is less than the preset value, using consistent quantity it is most setting loss mark as This treats the setting loss result of setting loss picture；And

If inconsistent public setting loss person's quantity is more than the preset value, setting loss picture, which is marked to wait for again, to be treated to this This is treated that setting loss picture is sent to default terminal and carries out setting loss by secondary progress setting loss mark.

Further, to achieve the above object, the present invention also provides a kind of computer readable storage medium, the computers Readable storage medium storing program for executing is stored with setting loss Claims Resolution system, and the setting loss Claims Resolution system can be performed by least one processor, so that institute At least one processor is stated to perform such as the step of above-mentioned setting loss Claims Resolution method.

Compared to the prior art, setting loss proposed by the invention Claims Resolution method, server and computer readable storage medium, First, multiple are obtained and treats setting loss picture；Secondly, described treat that number is preset in setting loss picture reproduction, and by default dispenser by each System is distributed to multiple public setting loss persons；Furthermore receive the setting loss mark of each public setting loss person's passback；Finally, according to connecing Whether the setting loss mark that setting loss picture is treated in same of the setting loss mark analysis of receipts is consistent, and each described setting loss picture is treated to analyze Setting loss result.In this manner it is achieved that will treat that setting loss picture is distributed away in the form of crowdsourcing, it can reach with relatively low cost, beat The limitation of broken profession setting loss, allows more people to participate in setting loss flow, simultaneously because same is treated that setting loss picture is distributed to not Same people carries out cross validation, finally collects and summarizes setting loss as a result, can alleviate the working strength of professional setting loss person, and can carry again The accuracy of high setting loss identification.

Description of the drawings

Fig. 1 is each one optional application environment schematic diagram of embodiment of the present invention；

Fig. 2 is the schematic diagram of one optional hardware structure of server of the present invention；

Fig. 3 is the program module schematic diagram of setting loss Claims Resolution system first embodiment of the present invention；

Fig. 4 is the program module schematic diagram of setting loss Claims Resolution system second embodiment of the present invention；

Fig. 5 is the implementation process diagram of setting loss of the present invention Claims Resolution method first embodiment；

Fig. 6 is the implementation process diagram of setting loss of the present invention Claims Resolution method second embodiment.

Reference numeral：

Terminal device	1
		Server	2
Network	3
		Memory	11
Processor	12
		Network interface	13
Setting loss Claims Resolution system	100
		Acquisition module	101
Distribution module	102
		Receiving module	103
Analysis module	104
		Preprocessing module	105

The embodiments will be further described with reference to the accompanying drawings for the realization, the function and the advantages of the object of the present invention.

Specific embodiment

In order to make the purpose , technical scheme and advantage of the present invention be clearer, with reference to the accompanying drawings and embodiments, it is right The present invention is further elaborated.It should be appreciated that specific embodiment described herein is only to explain the present invention, not For limiting the present invention.Based on the embodiments of the present invention, those of ordinary skill in the art are not before creative work is made All other embodiments obtained are put, shall fall within the protection scope of the present invention.

It should be noted that the description for being related to " first ", " second " etc. in the present invention is only used for description purpose, and cannot It is interpreted as indicating or implies its relative importance or imply the quantity of the technical characteristic indicated by indicating.Define as a result, " the One ", at least one this feature can be expressed or be implicitly included to the feature of " second ".In addition, the skill between each embodiment Art scheme can be combined with each other, but must can be implemented as basis with those of ordinary skill in the art, when technical solution Will be understood that the combination of this technical solution is not present with reference to there is conflicting or can not realize when, also not the present invention claims Protection domain within.

As shown in fig.1, it is each one optional application environment schematic diagram of embodiment of the present invention.

In the present embodiment, present invention can apply to include but are not limited to, terminal device 1, server 2, network 3 In application environment.Wherein, the terminal device 1 can be mobile phone, smart phone, laptop, Digital Broadcasting Receiver Device, PDA (personal digital assistant), PAD (tablet computer), PMP (portable media player), navigation device, car-mounted device Etc. movable equipment and such as fixed terminal of number TV, desktop computer, notebook, server etc..The clothes Business device 2 can be the computing devices such as rack-mount server, blade server, tower server or Cabinet-type server, the clothes Business device 2 can be the server cluster that independent server or multiple servers are formed.The network 3 can be Intranet (Intranet), internet (Internet), global system for mobile communications (Global System of Mobile communication, GSM), wideband code division multiple access (Wideband Code Division Multiple Access, WCDMA), 4G networks, 5G networks, bluetooth (Bluetooth), Wi-Fi, the wirelessly or non-wirelessly network such as speech path network.

Wherein, the server 2 can by the network 3 respectively with one or more 1 communication links of terminal device It connects, to carry out data transmission and interact.

As shown in fig.2, it is the schematic diagram of 2 one optional hardware structure of server of the present invention.

In the present embodiment, the server 2 may include, but be not limited only to, and can be in communication with each other connection by system bus and deposit Reservoir 11, processor 12, network interface 13.It should be pointed out that Fig. 2 illustrates only the server 2 with component 11-13, but It is that should be understood that, it is not required that implement all components shown, the more or less component of the implementation that can be substituted.

The memory 11 include at least a type of readable storage medium storing program for executing, the readable storage medium storing program for executing include flash memory, Hard disk, multimedia card, card-type memory (for example, SD or DX memories etc.), random access storage device (RAM), static random are visited It asks memory (SRAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), may be programmed read-only deposit Reservoir (PROM), magnetic storage, disk, CD etc..In some embodiments, the memory 11 can be the server 2 internal storage unit, such as the hard disk or memory of the server 2.In further embodiments, the memory 11 can also It is the plug-in type hard disk being equipped on the External memory equipment of the server 2, such as the server 2, intelligent memory card (Smart Media Card, SMC), secure digital (Secure Digital, SD) card, flash card (Flash Card) etc..Certainly, it is described Memory 11 can also both include the internal storage unit of the server 2 or including its External memory equipment.In the present embodiment, The memory 11 is installed on the operating system of the server 2 and types of applications software, such as setting loss reason commonly used in storage Program code of compensation system 100 etc..In addition, the memory 11 can be also used for temporarily storing and export or will be defeated The Various types of data gone out.

The processor 12 can be in some embodiments central processing unit (Central Processing Unit, CPU), controller, microcontroller, microprocessor or other data processing chips.The processor 12 is commonly used in the control clothes The overall operation of business device 2, such as execution and the terminal device 1 carry out data interaction or communicate relevant control and processing Deng.In the present embodiment, the processor 12 is used to run the program code stored in the memory 11 or processing data, example The setting loss Claims Resolution system 100 as described in running.

The network interface 13 may include radio network interface or wired network interface, which is commonly used in Communication connection is established between the server 2 and other electronic equipments.In the present embodiment, the network interface 13 is mainly used for leading to Cross the network 3 server 2 is connected with one or more terminal devices 1, the server 2 with it is one Or establish data transmission channel and communication connection between multiple terminal devices 1.The terminal device 1 can be public setting loss person Carry out equipment used in setting loss mark, such as the equipment such as the PC computers of public setting loss person, mobile phone.

So far, oneself is through describing the hardware configuration and function of relevant device of the present invention in detail.In the following, above-mentioned introduction will be based on It is proposed each embodiment of the present invention.

First, the present invention proposes a kind of setting loss Claims Resolution system 100.

As shown in fig.3, it is the Program modual graph of setting loss Claims Resolution 100 first embodiment of system of the present invention.

In the present embodiment, the setting loss Claims Resolution system 100 includes a series of computer journey being stored on memory 11 Sequence instructs, and when the computer program instructions are performed by processor 12, can realize the setting loss Claims Resolution behaviour of various embodiments of the present invention Make.In some embodiments, the specific operation realized based on the computer program instructions each section, setting loss Claims Resolution system 100 can be divided into one or more modules.For example, in figure 3, setting loss Claims Resolution system 100 can be divided into acquisition mould Block 101, distribution module 102, receiving module 103 and analysis module 104.Wherein：

The acquisition module 101 treats setting loss picture for obtaining multiple.

In one embodiment, it is each it is described treat setting loss picture can be the picture of accident vehicle or other insure Object corrupted picture.The acquisition module 101 can be treated from the user terminal reception of setting loss terminal and/or the claimant that settles a claim Setting loss picture.The setting loss terminal can be the setting loss terminal device that personnel are surveyed in Claims Resolution.The user of the Claims Resolution claimant is whole End can be the equipment such as mobile phone, the tablet computer of Claims Resolution claimant.

In one embodiment, the acquisition module 101 can also be obtained from background server described in treat setting loss picture. The background server can be the server for treating setting loss picture for storing insurance company's collection.

The distribution module 102 is used to described treat that number is preset in setting loss picture reproduction, and by default distribution mechanism by each It is distributed to multiple public setting loss persons.

In one embodiment, the public setting loss person can be the user of crowdsourcing platform, described to treat that setting loss picture be sent out It send into the crowdsourcing platform account of public setting loss person.The masses setting loss person can be treated by logging in its terminal device 1 to check Setting loss picture, and treat setting loss picture and carry out setting loss mark and back delivery operations.When need by setting loss task by crowdsourcing platform into During row publication, crowdsourcing parameter corresponding with the setting loss task is obtained；Above-mentioned crowdsourcing parameter includes but not limited to：Setting loss task has Imitate the time limit (such as：Cut-off when the task is effective, that is, end when the task can be accepted), setting loss task it is complete Into duration (such as：Public setting loss person must complete after setting loss task is received in the completion duration, and otherwise task fails), Reward (such as：Public setting loss person obtainable return after completion task as requested at the appointed time can be integration or existing Gold, reward can when task is completed or result adopted after obtain), reward budget (such as：To the prize of each public setting loss person Encourage the total value upper limit) etc. parameters.

The distribution module 102 can obtain corresponding crowdsourcing parameter according to specific setting loss task, and the present invention is implemented Example is to the concrete type of above-mentioned crowdsourcing parameter without limiting.The crowdsourcing parameter includes but not limited to：Setting loss task it is effective Time limit (such as：When the task is effective for cut-off, that is, ends when the task can be accepted), the completion of setting loss task Duration (such as：Public setting loss person after setting loss task is received must it is described completion duration in complete, otherwise task fail), prize Encourage (such as：Public setting loss person obtainable return after completion task as requested at the appointed time can be integration or existing Gold, reward can when task is completed or result adopted after obtain), reward budget (such as：To the prize of each public setting loss person Encourage the total value upper limit) etc. parameters.After corresponding crowdsourcing parameter is got, according to preset first analysis rule and default mould Type, determines the public setting loss person to match with above-mentioned vehicle setting loss task, and to the determining corresponding mobile terminal of public setting loss person Publication carries the setting loss task of above-mentioned crowdsourcing parameter.In the public setting loss person for determining to match with the setting loss task, Ke Yigen According to the corresponding concrete type of setting loss task and specific crowdsourcing parameter and the personal information of public setting loss person, public setting loss person History setting loss data etc., are matched, so that it is determined that going out corresponding public setting loss person, and are corresponded to its determining public setting loss person Mobile terminal (can also be the crowdsourcing account or mailbox of public setting loss person) send corresponding setting loss task.

In one embodiment, the distribution module 102 can by it is each it is described treat that number is preset in setting loss picture reproduction, with Obtain the first preset quantity treats setting loss picture, then first preset quantity being treated, setting loss picture is divided into the second preset quantity Picture set, finally each pictures closed to correspond be randomly assigned to each public setting loss person, described the Two preset quantities are equal to the quantity of the public setting loss person.In the assignment procedure, it is identical to treat that setting loss picture be assigned to difference Picture set in, so that it is guaranteed that not including identical picture in each multiple setting loss pictures for receiving of masses setting loss person.

For example, acquisition module 101 gets 100 and treats setting loss picture.Distribution module 102 has selected 50 big Many setting loss persons.Distribution module 102 by it is each treat picture that setting loss picture reproduction goes out the second preset quantity (for example, 400, can be with Replicated three times based on original 100 pictures every), it is then distributed to 50 public setting loss persons everyone eight at random (400/50=8) treats setting loss picture.In order to ensure eight pictures that each public setting loss person receives are different.Specifically, may be used To treat that setting loss picture is divided into 50 picture set by this 400, wherein, it is identical that treat that setting loss picture need to be assigned to different In picture set, each picture set is finally distributed to each public setting loss person at random, each masses setting loss person is assigned to one Setting loss picture is treated in a picture set.

The receiving module 103 is used to receive the setting loss mark of each public setting loss person's passback.

In one embodiment, each public setting loss person treats that setting loss picture carries out setting loss for what is be respectively assigned to Mark, the receiving module 103 receive the setting loss mark of each public setting loss person's passback.The setting loss mark is with treating setting loss Picture corresponds,

The analysis module 104 is used for It is no consistent, to analyze each setting loss result for treating setting loss picture.

In one embodiment, if a certain setting loss mark for treating setting loss picture is consistent, the analysis module 104 will be described fixed Damage mark treats the setting loss of setting loss picture as a result, to be referred to as follow-up Claims Resolution as this.If a certain setting loss mark for treating setting loss picture Note inconsistent, the analysis module 104 treats that setting loss picture is marked to this, to wait for the mark of setting loss again.

In one embodiment, if a certain setting loss mark for treating setting loss picture is inconsistent, the analysis module 104 can also This is treated that setting loss picture is sent to default terminal (the setting loss equipment of professional setting loss person), to carry out setting loss by professional setting loss person.

In one embodiment, if a certain setting loss mark for treating setting loss picture is inconsistent, the analysis module 104 judges should Whether the setting loss number for treating setting loss picture is more than preset times, if this treats that the setting loss number of setting loss picture is less than described default time Number, the analysis module 104 treat that setting loss picture is marked to this, to wait for the mark of setting loss again.If this treats setting loss figure The setting loss number of piece is more than the preset times, this is treated that setting loss picture is sent to default terminal by the analysis module 104, with logical It crosses professional setting loss person and carries out setting loss, and then repeatedly can treat that setting loss picture carries out setting loss and obtains not to a certain to avoid public setting loss person Consistent setting loss mark, improves setting loss working efficiency.The preset times can be set according to actual conditions, for example, institute It is 2 times to state preset times.

In one embodiment, if a certain setting loss mark for treating setting loss picture is inconsistent, the analysis module 104 is also into one Step judges whether inconsistent quantity is more than preset value, if inconsistent quantity is less than the preset value, the analysis module 104 can treat the setting loss of setting loss picture as a result, to be referred to as follow-up Claims Resolution using the most setting loss mark of consistent quantity as this. If inconsistent quantity is more than the preset value, the analysis module 104 treats that setting loss picture is marked to wait for again to this It carries out setting loss mark or this is treated that setting loss picture is sent to the default terminal and carries out setting loss.

For example, preset value is set as 1.Assuming that 4 are treated have 3 setting loss to mark identical, only 1 setting loss in setting loss picture Mark is different.Since inconsistent quantity is less than the preset value, the analysis module 104 directly can have phase by 3 Same setting loss marks as this and treats that setting loss picture obtains setting loss result.Assuming that 4 are treated to have in setting loss picture 2 setting loss marks identical, 2 It is different to open setting loss mark.Due to inconsistent quantity be more than the preset value, then need by this treat setting loss picture be marked with It waits for and carries out setting loss mark again or this is treated that setting loss picture is sent to the default terminal and carries out setting loss.

By above procedure module 101-104, setting loss proposed by the invention Claims Resolution system 100 first, obtains multiple and treats Setting loss picture；Secondly, described treat that number is preset in setting loss picture reproduction, and multiple masses are distributed to by default distribution mechanism by each Setting loss person；Furthermore receive the setting loss mark of each public setting loss person's passback；Finally, it is marked and analyzed according to the setting loss of reception Whether the same setting loss mark for treating setting loss picture be consistent, to analyze each setting loss result for treating setting loss picture.In this way, Can realize will treat that setting loss picture is distributed away in the form of crowdsourcing, can reach the limitation for relatively low cost, breaking professional setting loss, More people is allowed to participate in setting loss flow, simultaneously because same treat setting loss picture be distributed to different people carry out intersect test Card is finally collected and summarizes setting loss as a result, can alleviate the working strength of professional setting loss person, and can improve the accurate of setting loss identification again Degree.

As shown in fig.4, it is the Program modual graph of setting loss Claims Resolution 100 second embodiment of system of the present invention.In the present embodiment, The setting loss Claims Resolution system 100 includes a series of computer program instructions being stored on memory 11, when the computer journey When sequence instruction is performed by processor 12, the setting loss Claims Resolution operation of various embodiments of the present invention can be realized.In some embodiments, base In the specific operation that the computer program instructions each section is realized, setting loss Claims Resolution system 100 can be divided into one or Multiple modules.For example, in Fig. 4, setting loss Claims Resolution system 100 can be divided into acquisition module 101, distribution module 102, receive Module 103, analysis module 104 and preprocessing module 105.Each program module 101-104 and setting loss of the present invention Claims Resolution system 100 first embodiments are identical, and increase preprocessing module 105 on this basis.Wherein：

The acquisition module 101 treats setting loss picture for obtaining multiple.

The preprocessing module 105 be used for the acquisition module 101 is obtained multiple treat that setting loss picture pre-processes, Setting loss picture is treated with obtain meeting default image parameters.

In one embodiment, the preprocessing module 105 can be by judging to treat whether setting loss picture belongs to shooting mould The picture of paste if being judged as belonging to the fuzzy picture of shooting, is directly rejected.The preprocessing module 105 can also lead to It crosses to obtain and treats the image feature value of setting loss picture, to identify shooting object that picture is included, so as to reject picture and text not to realize Symbol treats setting loss picture.The preprocessing module 105 can also treat setting loss picture and carry out picture processing, such as carry out at light modulation Reason, toning processing, rotation processing, reflective processing, inclination processing etc..Processing by the preprocessing module 105 can be from root The availability of setting loss picture is treated in guarantee on source, avoids some non-available picture distributions to the public setting loss person.

In one embodiment, the public setting loss person can be the user of crowdsourcing platform.It is described to treat that setting loss picture be sent out It send into the crowdsourcing platform account of public setting loss person.The masses setting loss person can be treated by logging in its terminal device 1 to check Setting loss picture, and treat setting loss picture and carry out setting loss mark and back delivery operations.When need by setting loss task by crowdsourcing platform into During row publication, crowdsourcing parameter corresponding with the setting loss task is obtained；Above-mentioned crowdsourcing parameter includes but not limited to：Setting loss task has Imitate the time limit (such as：Cut-off when the task is effective, that is, end when the task can be accepted), setting loss task it is complete Into duration (such as：Public setting loss person must complete after setting loss task is received in the completion duration, and otherwise task fails), Reward (such as：Public setting loss person obtainable return after completion task as requested at the appointed time can be integration or existing Gold, reward can when task is completed or result adopted after obtain), reward budget (such as：To the prize of each public setting loss person Encourage the total value upper limit) etc. parameters.

By above procedure module 101-105, setting loss proposed by the invention Claims Resolution system 100 first, obtains multiple and treats Setting loss picture；Secondly, setting loss picture, which pre-processes, to be treated to acquisition multiple, setting loss is treated with obtain meeting default image parameters Picture；Furthermore described treat that number is preset in setting loss picture reproduction, and multiple public setting loss are distributed to by default distribution mechanism by each Member；Furthermore receive the setting loss mark of each public setting loss person's passback；Finally, it is same according to the setting loss of reception mark analysis It opens and treats whether the setting loss mark of setting loss picture is consistent, to analyze each setting loss result for treating setting loss picture.In this way, can be with Realization will treat that setting loss picture is distributed away in the form of crowdsourcing, can reach the limitation for relatively low cost, breaking professional setting loss, allow more More people are participated in setting loss flow, simultaneously because same is treated that setting loss picture is distributed to different people and carries out cross validation, most It collects afterwards and summarizes setting loss as a result, the working strength of professional setting loss person can be alleviated, and the accuracy of setting loss identification can be improved again.

In addition, the present invention also proposes a kind of setting loss Claims Resolution method.

As shown in fig.5, it is the implementation process diagram of setting loss Claims Resolution method first embodiment of the present invention.In the present embodiment In, according to different demands, the execution sequence of the step in flow chart shown in fig. 5 can change, and certain steps can be omitted.

Step S500 obtains multiple and treats setting loss picture.

In one embodiment, it is each it is described treat setting loss picture can be the picture of accident vehicle or other insure Object corrupted picture.Setting loss picture can be treated from the user terminal reception of setting loss terminal and/or the claimant that settles a claim.It is described fixed Damage terminal can be the setting loss terminal device that personnel are surveyed in Claims Resolution.The user terminal of the Claims Resolution claimant can be Claims Resolution request The equipment such as mobile phone, the tablet computer of people.

In one embodiment, setting loss picture is treated described in can also being obtained from background server.The background server It can be the server for treating setting loss picture for storing insurance company's collection.

Step S502 described treats that number is preset in setting loss picture reproduction, and be distributed to by default distribution mechanism multiple by each Public setting loss person.

In one embodiment, corresponding crowdsourcing parameter, the embodiment of the present invention can be obtained according to specific setting loss task To the concrete type of above-mentioned crowdsourcing parameter without limiting.The crowdsourcing parameter includes but not limited to：The term of validity of setting loss task Limit (such as：When the task is effective for cut-off, that is, ends when the task can be accepted), the completion of setting loss task when Long (such as：Public setting loss person after setting loss task is received must it is described completion duration in complete, otherwise task fail), reward (such as：Public setting loss person obtainable return after completion task as requested at the appointed time, can be integration or cash, Reward can when task is completed or result adopted after obtain), reward budget (such as：To the reward of each public setting loss person The total value upper limit) etc. parameters.After corresponding crowdsourcing parameter is got, according to preset first analysis rule and default mould Type, determines the public setting loss person to match with above-mentioned vehicle setting loss task, and to the determining corresponding mobile terminal of public setting loss person Publication carries the setting loss task of above-mentioned crowdsourcing parameter.In the public setting loss person for determining to match with the setting loss task, Ke Yigen According to the corresponding concrete type of setting loss task and specific crowdsourcing parameter and the personal information of public setting loss person, public setting loss person History setting loss data etc., are matched, so that it is determined that going out corresponding public setting loss person, and are corresponded to its determining public setting loss person Mobile terminal (can also be the crowdsourcing account or mailbox of public setting loss person) send corresponding setting loss task.

In one embodiment, can by it is each it is described treat that number is preset in setting loss picture reproduction, to obtain the first present count Amount treats setting loss picture, then first preset quantity being treated, setting loss picture is divided into the picture set of the second preset quantity, most Each pictures are closed afterwards to correspond and are randomly assigned to each public setting loss person, second preset quantity is equal to The quantity of the masses setting loss person.In the assignment procedure, it is identical to treat that setting loss picture is assigned in different picture set, from And ensure not include identical picture in multiple setting loss pictures that each public setting loss person receives.

It for example, can will be every when getting 100 when setting loss picture and when having selected 50 public setting loss persons One treats that setting loss picture reproduction goes out the picture of the second preset quantity and (for example, 400, it is multiple can be based on original 100 pictures every System is three times), it is then distributed to 50 public setting loss persons everyone eight (400/50=8) at random and treats setting loss picture.In order to Ensure that eight pictures that each public setting loss person receives are different.Specifically, it can treat that setting loss picture is divided by this 400 50 picture set, wherein, identical treats that setting loss picture need to be assigned in different picture set, finally by each pictures Conjunction is distributed to each public setting loss person at random, and each masses setting loss person, which is assigned in a picture set, treats setting loss picture.

Step S504 receives the setting loss mark of each public setting loss person's passback.

In one embodiment, each public setting loss person treats that setting loss picture carries out setting loss for what is be respectively assigned to Mark returns again after setting loss mark is completed, and then can receive the setting loss mark of each public setting loss person's passback.It is described Setting loss is marked with treating that setting loss picture corresponds,

Step S506, it is whether consistent according to same setting loss mark for treating setting loss picture of the setting loss of reception mark analysis, with Analyze each setting loss result for treating setting loss picture.

In one embodiment, if a certain setting loss mark for treating setting loss picture is consistent, using setting loss mark as this The setting loss of setting loss picture is treated as a result, to be referred to as follow-up Claims Resolution.If a certain setting loss mark for treating setting loss picture is inconsistent, can To treat that setting loss picture is marked to this, to wait for the mark of setting loss again.

In one embodiment, if a certain setting loss mark for treating setting loss picture is inconsistent, this can also be treated to setting loss picture Default terminal (the setting loss equipment of professional setting loss person) is sent to, to carry out setting loss by professional setting loss person.

In one embodiment, if a certain setting loss mark for treating setting loss picture is inconsistent, judge that this treats determining for setting loss picture Damage whether number is more than preset times, if this treats that the setting loss number of setting loss picture is less than the preset times, setting loss is treated to this Picture is marked, to wait for the mark of setting loss again.If this treats that the setting loss number of setting loss picture is more than the preset times, This is treated that setting loss picture is sent to default terminal, to carry out setting loss by professional setting loss person, and then can be to avoid public setting loss person It repeatedly treats that setting loss picture carries out setting loss and show that inconsistent setting loss marks to a certain, improves setting loss working efficiency.Described default time Number can be set according to actual conditions, for example, the preset times are 2 times.

In one embodiment, if a certain setting loss mark for treating setting loss picture is inconsistent, can also further judge to differ Whether the quantity of cause is more than preset value, if inconsistent quantity is less than the preset value, by the most setting loss of consistent quantity It marks and treats the setting loss of setting loss picture as this as a result, to be referred to as follow-up Claims Resolution.If inconsistent quantity is more than described default Value then treats that setting loss picture is marked to this and carries out setting loss mark again or to treat that setting loss picture is sent to described pre- by this to wait for If terminal carries out setting loss.

For example, preset value is set as 1.Assuming that 4 are treated have 3 setting loss to mark identical, only 1 setting loss in setting loss picture Mark is different.Since inconsistent quantity is less than the preset value, then directly there can be identical setting loss to mark by 3 and make Treat that setting loss picture obtains setting loss result for this.Assuming that 4 are treated have 2 setting loss marks identical in setting loss picture, 2 setting loss marks are not Together.Due to inconsistent quantity be more than the preset value, then need by this treat setting loss picture be marked with wait for carry out again Setting loss marks or this being treated, setting loss picture is sent to the default terminal and carries out setting loss.

By above-mentioned steps S500-S506, setting loss proposed by the invention Claims Resolution method first, obtains multiple and treats setting loss Picture；Secondly, described treat that number is preset in setting loss picture reproduction, and multiple public setting loss are distributed to by default distribution mechanism by each Member；Furthermore receive the setting loss mark of each public setting loss person's passback；Finally, it is same according to the setting loss of reception mark analysis It opens and treats whether the setting loss mark of setting loss picture is consistent, to analyze each setting loss result for treating setting loss picture.In this way, can be with Realization will treat that setting loss picture is distributed away in the form of crowdsourcing, can reach the limitation for relatively low cost, breaking professional setting loss, allow more More people are participated in setting loss flow, simultaneously because same is treated that setting loss picture is distributed to different people and carries out cross validation, most It collects afterwards and summarizes setting loss as a result, the working strength of professional setting loss person can be alleviated, and the accuracy of setting loss identification can be improved again.

As shown in fig.6, it is the implementation process diagram of setting loss Claims Resolution method second embodiment of the present invention.In the present embodiment In, according to different demands, the execution sequence of the step in flow chart shown in fig. 6 can change, and certain steps can be omitted.

Step S600 obtains multiple and treats setting loss picture.

Step S602 treats that setting loss picture is pre-processed to acquisition multiple, to obtain meeting treating for default image parameters Setting loss picture.

It in one embodiment, can be by judging to treat whether setting loss picture belongs to the fuzzy picture of shooting, if being judged as Belong to the fuzzy picture of shooting, then directly rejected；The image feature value of setting loss picture can also be treated by obtaining, to identify The shooting object that picture is included, so as to come realize reject picture and text be not inconsistent treat setting loss picture；Can also treat setting loss picture into The processing of row picture, such as carry out light modulation processing, toning processing, rotation processing, reflective processing, inclination processing etc..By pretreatment It can ensure to treat the availability of setting loss picture after step from root, avoid some non-available picture distributions to described public fixed Damage person.

Step S604 described treats that number is preset in setting loss picture reproduction, and be distributed to by default distribution mechanism multiple by each Public setting loss person.

Step S606 receives the setting loss mark of each public setting loss person's passback.

Step S608, it is whether consistent according to same setting loss mark for treating setting loss picture of the setting loss of reception mark analysis, with Analyze each setting loss result for treating setting loss picture.

By above-mentioned steps S600-S608, setting loss proposed by the invention Claims Resolution method first, obtains multiple and treats setting loss Picture；Secondly, setting loss picture, which pre-processes, to be treated to acquisition multiple, setting loss figure is treated with obtain meeting default image parameters Piece；Furthermore described treat that number is preset in setting loss picture reproduction, and multiple public setting loss are distributed to by default distribution mechanism by each Member；Furthermore receive the setting loss mark of each public setting loss person's passback；Finally, it is same according to the setting loss of reception mark analysis It opens and treats whether the setting loss mark of setting loss picture is consistent, to analyze each setting loss result for treating setting loss picture.In this way, can be with Realization will treat that setting loss picture is distributed away in the form of crowdsourcing, can reach the limitation for relatively low cost, breaking professional setting loss, allow more More people are participated in setting loss flow, simultaneously because same is treated that setting loss picture is distributed to different people and carries out cross validation, most It collects afterwards and summarizes setting loss as a result, the working strength of professional setting loss person can be alleviated, and the accuracy of setting loss identification can be improved again.

The embodiments of the present invention are for illustration only, do not represent the quality of embodiment.

Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side Method can add the mode of required general hardware platform to realize by software, naturally it is also possible to by hardware, but in many cases The former is more preferably embodiment.Based on such understanding, technical scheme of the present invention substantially in other words does the prior art Going out the part of contribution can be embodied in the form of software product, which is stored in a storage medium In (such as ROM/RAM, magnetic disc, CD), used including some instructions so that a station terminal equipment (can be mobile phone, computer takes Be engaged in device, air conditioner or the network equipment etc.) perform method described in each embodiment of the present invention.

It these are only the preferred embodiment of the present invention, be not intended to limit the scope of the invention, it is every to utilize this hair The equivalent structure or equivalent flow shift that bright specification and accompanying drawing content are made directly or indirectly is used in other relevant skills Art field, is included within the scope of the present invention.

Claims

A kind of method 1. setting loss is settled a claim, applied to application server, which is characterized in that the method includes：

It obtains multiple and treats setting loss picture；

Described treat that number is preset in setting loss picture reproduction, and multiple public setting loss persons are distributed to by default distribution mechanism by each；

Receive the setting loss mark of each public setting loss person's passback；And

It is whether consistent according to same setting loss mark for treating setting loss picture of the setting loss of reception mark analysis, it is each described to analyze Treat the setting loss result of setting loss picture.
The method 2. setting loss as described in claim 1 is settled a claim, which is characterized in that the setting loss Claims Resolution method further includes：

Setting loss picture, which pre-processes, to be treated to the acquisition multiple, setting loss picture is treated with obtain meeting default image parameters；

Wherein, the pretreatment includes：It is one or more in picture Screening Treatment, picture rotation processing, the processing of picture image quality.
The method 3. setting loss as described in claim 1 is settled a claim, which is characterized in that described described to treat that setting loss picture reproduction is pre- by each If number, and the step of being distributed to multiple public setting loss persons by default distribution mechanism include：

By it is each it is described treat that number is preset in setting loss picture reproduction, treat setting loss picture with obtain the first preset quantity；

The setting loss picture for the treatment of of first preset quantity is divided into the picture set of the second preset quantity and identical treats setting loss figure Piece is assigned in different picture set, and second preset quantity is equal to the quantity of the public setting loss person；And

Each pictures are closed to correspond and are randomly assigned to each public setting loss person.
The method 4. setting loss according to claim 1 is settled a claim, which is characterized in that it is described according to presupposition analysis rule from reception Analyzing each described the step for the treatment of the setting loss result of setting loss picture in setting loss mark includes：

It is whether consistent according to same setting loss mark for treating setting loss picture of the setting loss of reception mark analysis；

If a certain setting loss mark for treating setting loss picture is consistent, the setting loss is marked as this to the setting loss result for treating setting loss picture；

If a certain setting loss mark for treating setting loss picture is inconsistent, judge that this treats whether the setting loss number of setting loss picture is more than default time Number, if this treats that the setting loss number of setting loss picture is less than the preset times, setting loss picture, which is marked, to be treated to this, with wait for into Setting loss marks row again；And

If this treats that the setting loss number of setting loss picture is more than the preset times, this is treated that setting loss picture is sent to default terminal, with Setting loss is carried out by professional setting loss person.
The method 5. setting loss according to claim 4 is settled a claim, which is characterized in that the setting loss Claims Resolution method further includes：

If a certain setting loss mark for treating setting loss picture is inconsistent, judge whether inconsistent public setting loss person's quantity is more than default Value；

If inconsistent public setting loss person's quantity is less than the preset value, the most setting loss of consistent quantity is marked as this and is treated The setting loss result of setting loss picture；And

If inconsistent public setting loss person's quantity be more than the preset value, to this treat setting loss picture be marked with wait for again into Row setting loss marks or this being treated, setting loss picture is sent to default terminal and carries out setting loss.
6. a kind of server, which is characterized in that the server includes memory, processor, and being stored on the memory can The setting loss Claims Resolution system run on the processor, the setting loss Claims Resolution system realize following step when being performed by the processor Suddenly：

It obtains multiple and treats setting loss picture；

Described treat that number is preset in setting loss picture reproduction, and multiple public setting loss persons are distributed to by default distribution mechanism by each；

Receive the setting loss mark of each public setting loss person's passback；And

It is whether consistent according to same setting loss mark for treating setting loss picture of the setting loss of reception mark analysis, it is each described to analyze Treat the setting loss result of setting loss picture.
7. server as claimed in claim 6, which is characterized in that when the setting loss Claims Resolution system is performed by the processor also Realize following steps：

Setting loss picture, which pre-processes, to be treated to the acquisition multiple, setting loss picture is treated with obtain meeting default image parameters；

Wherein, the pretreatment includes：It is one or more in picture Screening Treatment, picture rotation processing, the processing of picture image quality.
8. server as claimed in claim 6, which is characterized in that described described to treat that part is preset in setting loss picture reproduction by each The step of counting, and being distributed to multiple public setting loss persons by default distribution mechanism includes：

By it is each it is described treat that number is preset in setting loss picture reproduction, treat setting loss picture with obtain the first preset quantity；

The setting loss picture for the treatment of of first preset quantity is divided into the picture set of the second preset quantity and identical treats setting loss figure Piece is assigned in different picture set, and second preset quantity is equal to the quantity of the public setting loss person；And

Each pictures are closed to correspond and are randomly assigned to each public setting loss person.
9. server as claimed in claim 6, which is characterized in that described to be marked according to presupposition analysis rule from the setting loss of reception In analyze each described the step for the treatment of the setting loss result of setting loss picture and include：

It is whether consistent according to same setting loss mark for treating setting loss picture of the setting loss of reception mark analysis；

If a certain setting loss mark for treating setting loss picture is consistent, the setting loss is marked as this to the setting loss result for treating setting loss picture；

If a certain setting loss mark for treating setting loss picture is inconsistent, judge that this treats whether the setting loss number of setting loss picture is more than default time Number, if this treats that the setting loss number of setting loss picture is less than the preset times, treats that setting loss picture is marked to this, to wait for again Secondary progress setting loss mark；And

If this treats that the setting loss number of setting loss picture is more than the preset times, this is treated that setting loss picture is sent to default terminal, with Setting loss is carried out by professional setting loss person.
10. a kind of computer readable storage medium, the computer-readable recording medium storage has setting loss Claims Resolution system, described fixed Damage Claims Resolution system can be performed by least one processor, so that at least one processor is performed as appointed in claim 1-5 Described in one setting loss Claims Resolution method the step of.