CN108123831A - Disaster tolerance service system and method in a kind of the Internet, applications - Google Patents
Disaster tolerance service system and method in a kind of the Internet, applications Download PDFInfo
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- CN108123831A CN108123831A CN201711350598.7A CN201711350598A CN108123831A CN 108123831 A CN108123831 A CN 108123831A CN 201711350598 A CN201711350598 A CN 201711350598A CN 108123831 A CN108123831 A CN 108123831A
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- service
- business
- disaster tolerance
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- disaster
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0654—Management of faults, events, alarms or notifications using network fault recovery
- H04L41/0663—Performing the actions predefined by failover planning, e.g. switching to standby network elements
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/069—Management of faults, events, alarms or notifications using logs of notifications; Post-processing of notifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
- H04L41/5003—Managing SLA; Interaction between SLA and QoS
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/04—Processing captured monitoring data, e.g. for logfile generation
- H04L43/045—Processing captured monitoring data, e.g. for logfile generation for graphical visualisation of monitoring data
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
- H04L43/0805—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability
- H04L43/0817—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters by checking availability by checking functioning
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/10—Protocols in which an application is distributed across nodes in the network
- H04L67/1095—Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes
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- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Data Mining & Analysis (AREA)
- Environmental & Geological Engineering (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention discloses the disaster tolerance service systems and method in a kind of the Internet, applications, are related to field of communication security.The present invention includes step：A, client submits disaster tolerance application；B, operation maintenance personnel provides technology and helps；C, client needs the business of disaster tolerance to Disaster Recovery Service installation；D, system is by the service backup that Disaster Recovery Service is installed to backup server；E, client updates Disaster Recovery Service business release, and backup server stores a upper business release, and generates corresponding daily record；F, accident is monitored, business release on Disaster Recovery Service is quickly mirrored on backup server by system.The present invention creates Disaster Recovery Service support service operation by servicing more clients, all version business are backed up using backup server, there is the quick mirroring service of accident to backup server, make client that need not put into computer room construction construction, the reliability and security of disaster tolerance are improved, reduces the cost of disaster tolerance business system input.
Description
Technical field
The invention belongs to field of communication security, more particularly to the disaster tolerance service system in a kind of the Internet, applications and side
Method.
Background technology
Since having information technology, various failures and disaster that information system faces just never stopped.
The enterprise customer during continuation of business is kept must take into consideration during data storage today that the Process of Enterprise Informalization is constantly accelerated
Major issue.The appearance of disaster may cause production to pause, CSAT reduction, therefore the competitiveness of enterprise can be beaten greatly
Discount.World-shaking September 11 attacks allow the whole world all to see the massive losses that finance, telecommunications enterprise are subjected in disaster.Calamity
It is difficult just with us, the construction of disaster tolerance system has been very urgent.
Disaster tolerance refers to ensure key business and apply after various disasters are undergone, and remains able to provide to greatest extent just
A series of plans and build behavior that informal dress business is carried out, business continuance is the final construction object of disaster tolerance.In general hold
One macroscopical concept during calamity, the standby, disaster recovery of calamity described in IT field etc. is a part for disaster tolerance, it is main discuss data and
The problem of information system is protected, or perhaps the technical foundation part in disaster tolerance general frame.The progress of disaster tolerance technology and demand
Growth be the inevitable outcome of enterprise informatization evolution, while also reacted information system and data to personal, enterprise and state
The continuous promotion of the significance level of family.
The ability that information system resists disaster and major accident is improved during the target of information system disaster tolerance construction, is reduced unexpected
Caused loss is happened, mitigates the harmful effect brought to enterprise and society.Disaster tolerance is close phase with Information Security
It closes, the security of data is to realize the basis of business continuance.
But but there are a variety of doubt on the problem of how establishing disaster tolerance system for many enterprises.Because China is implementing to hold
It is still in the junior stage in terms of calamity engineering, some disaster tolerance systems built into and come into operation, function is single, and exists
The problems such as input cost is high, rate of return on investment is low, the restorability of disaster tolerance data is difficult to verify, management cost is high.With
Upper a variety of factors causes the user that part prepares to establish disaster tolerance system to hesitate to move forward.The present invention is by designing a kind of disaster tolerance service system
System establishes a set of unified management IT disaster tolerance service management systems, it is ensured that QoS of customer perfectly solves above-mentioned ask
Topic.
The content of the invention
It is an object of the invention to provide the disaster tolerance service system and method in a kind of the Internet, applications, by servicing more families
Client creates Disaster Recovery Service and supports service operation, backs up all version business using backup server, it is fast accident occur
Fast mirroring service is to backup server, and the disaster tolerance system function that solves existing Enterprise Construction is single, input cost is high, return
Rate is low, accident processing not in time, the problems such as management cost is high.
In order to solve the above technical problems, the present invention is achieved by the following technical solutions：
The present invention is the disaster tolerance method of servicing in a kind of the Internet, applications, is included the following steps：
Step S001 client proposes disaster tolerance service request by Service Level Agreement SLA to system；
Step S002 applications pass through, and operation maintenance personnel provides technical support by KPI Key Performance Indicator KPI to client；
Step S003 user installs related service to system disaster tolerance server；
Step S004 systems are by the service backup that Disaster Recovery Service is installed to backup server；
Step S005 user updates Disaster Recovery Service business release, backup server storage old service version；
For step S006 when monitoring accident, business release on Disaster Recovery Service is quickly mirrored to backup by system
On server.
The present invention is the disaster tolerance service system in a kind of the Internet, applications, including：
One client；One operation maintenance personnel；One service unit, to be used for as Customer Acquisition system related service；One supporter,
To be used for operation maintenance personnel technical support is provided to client；One business unit sends needs to be used for client to disaster tolerance service system
The business of disaster tolerance；One administrative unit, to be used for operation maintenance personnel management service disaster tolerance service system；It is characterized in that, the business
Unit includes：For storing the memory module of newest business release on Disaster Recovery Service；For being stored on backup server
The backup module of low business release；The server module being managed for server；For being updated in database stores customer
The database module of daily record；For the visualization model of guest operation business；The administrative unit includes：For operation maintenance personnel with
The transfer module of client's finishing service handing-over；For monitoring whether the Disaster Recovery Service of operation business and/or the business are in
The event monitoring module of malfunction；The SLA of different service-level agreements is set to the client of different demands for operation maintenance personnel
Management module；For when the event processing module for monitoring accident fast transfer related service；The supporter includes：
Carry out the remote support of technology help to client by way of remote assistance for operation maintenance personnel；It is real for operation maintenance personnel scene
Apply the on-site support module to client's progress technology help；The special of technology help is provided specific safety demand client for expert
Family's support module；For the backup support module of backup client different editions business.
Preferably, the service unit is used for offering customers service platform, service website consulting canal related to Service Manager
Road.
Preferably, the user scene access service service, selection provide telecommunications, unicom, movement and a variety of links of broadcasting and TV
Access way.
Preferably, the event monitoring module monitors scope includes building environment status information, server state information, industry
Status information of being engaged in and intrusion status information；There is exception in any one or more of status information, and disaster tolerance service system will send police
It reports and backups to business release on Disaster Recovery Service on backup server.
Preferably, the visualization model is to present customers server current state, service operation information, processing business and updates day
Will information, current ambient conditions information.
The invention has the advantages that：
The present invention creates Disaster Recovery Service support service operation by servicing more clients, and backup server is utilized to back up institute
There is version business, the quick mirroring service of accident occur to backup server, make client that need not put into computer room construction, improve
The reliability and security of disaster tolerance reduce the cost of disaster tolerance business system input.
Certainly, implement any of the products of the present invention and do not necessarily require achieving all the advantages described above at the same time.
Description of the drawings
In order to illustrate the technical solution of the embodiments of the present invention more clearly, embodiment will be described below required
Attached drawing is briefly described, it should be apparent that, the accompanying drawings in the following description is only some embodiments of the present invention, for ability
For the those of ordinary skill of domain, without creative efforts, it can also be obtained according to these attached drawings other attached
Figure.
Fig. 1 is the disaster tolerance method of servicing block diagram in a kind of the Internet, applications of the present invention；
Fig. 2 is the disaster tolerance service system structure chart in a kind of the Internet, applications of the present invention.
Specific embodiment
Below in conjunction with the attached drawing in the embodiment of the present invention, the technical solution in the embodiment of the present invention is carried out clear, complete
Site preparation describes, it is clear that described embodiment is only part of the embodiment of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, those of ordinary skill in the art are obtained all other without creative efforts
Embodiment belongs to the scope of protection of the invention.
Refering to Figure 1, the present invention is the disaster tolerance method of servicing in a kind of the Internet, applications, include the following steps：
Step S001 client proposes disaster tolerance service request by Service Level Agreement SLA to system, wherein, service class association
View SLA operation maintenance personnels are set by sla management module, and user selects to be suitble to own services standard according to SLA；
Step S002 applications pass through, and operation maintenance personnel provides help by KPI Key Performance Indicator KPI to client, facilitates user fast
Speed understands disaster tolerance expense and deployment disaster tolerance business；
Step S003 user needs the business of disaster tolerance to the installation of system disaster tolerance server, can also increase, change, nullifying correlation
Business, while generate correlation log and be stored in backup server；
Step S004 systems are by the service backup that Disaster Recovery Service is installed to backup server；
Step S005 user updates Disaster Recovery Service business release, backup server storage old service version, disaster tolerance service
The old service version of device can unload, and backup server can store the business of all versions；
For step S006 when monitoring accident, business release on Disaster Recovery Service is quickly mirrored to backup by system
On server, and on backup server run latest edition business.
It referring to shown in Fig. 2, the present invention is the disaster tolerance service system in a kind of the Internet, applications, including：
One client；One operation maintenance personnel；One service unit, to be used for as Customer Acquisition system related service；One supporter,
To be used for operation maintenance personnel technical support is provided to client；One business unit sends needs to be used for client to disaster tolerance service system
The business of disaster tolerance；One administrative unit, to be used for operation maintenance personnel management service disaster tolerance service system；It is characterized in that, business unit
It is managed with administrative unit by ISO 20000, ITIL；Business unit includes：For storing newest industry on Disaster Recovery Service
The memory module of business version；For storing the backup module of low business release on backup server；Pipe is carried out for server
The server module of reason；For in the database module of database stores customer Update log；For guest operation business can
Depending on changing module；Administrative unit includes：For operation maintenance personnel and the transfer module of client's finishing service handing-over；Industry is run for monitoring
Whether the Disaster Recovery Service and/or business of business are in the event monitoring module of malfunction；For operation maintenance personnel to different demands
Client set the sla management modules of different service-level agreements；Accident fast transfer related service is monitored for working as
Event processing module；Supporter includes：Technology help is carried out to client by way of remote assistance for operation maintenance personnel
Remote support；The on-site support module of technology help is carried out to client for operation maintenance personnel field conduct；For expert to spy
Different demand for security client provides expert's support module that technology helps；Mould is supported for the backup of backup client different editions business
Block.
Wherein, service unit is used for offering customers service platform, service website consulting channel related to Service Manager,
In, information desk provides related service introduction service for client；Client can pass through service website web page browsing related service information；
Client can be handled by counseling services and obtain relevant information；It can be satisfied with after client received service to attendant
Degree marking.
Wherein, user scene access service service, selection provide telecommunications, unicom, movement and a variety of link access sides of broadcasting and TV
Formula realizes the safe and efficient transmission of data.
Wherein, event monitoring module monitors scope includes building environment status information, server state information, service condition
Information and intrusion status information；There is exception in any one or more of status information, and disaster tolerance service system will send alarm and will
Business release is backuped on backup server on Disaster Recovery Service, wherein, building environment state include to smog, temperature, humidity,
A variety of environment such as electric power, earthquake are monitored；Server state includes starting state, off-mode, holding state, crash shape
State, transmission state, malfunction etc.；Service condition includes operating status, closed state, replaces state, stuck state etc..
Wherein, visualization model is believed to present customers server current state, service operation information, processing business and updates daily record
Breath, current ambient conditions information understand current system conditions convenient for client and operation maintenance personnel, and operation in time avoids excessively losing.
It is worth noting that, in above system embodiment, included unit is simply drawn according to function logic
Point, but above-mentioned division is not limited to, as long as corresponding function can be realized；In addition, each functional unit is specific
Title is also only to facilitate mutually distinguish, the protection domain being not intended to limit the invention.
In addition, one of ordinary skill in the art will appreciate that realize all or part of step in the various embodiments described above method
It is that relevant hardware can be instructed to complete by program, corresponding program can be stored in a computer-readable storage and be situated between
In matter, the storage medium, such as ROM/RAM, disk or CD.
Present invention disclosed above preferred embodiment is only intended to help to illustrate the present invention.There is no detailed for preferred embodiment
All details are described, are not limited the invention to the specific embodiments described.Obviously, according to the content of this specification,
It can make many modifications and variations.This specification is chosen and specifically describes these embodiments, is in order to preferably explain the present invention
Principle and practical application so that skilled artisan can be best understood by and utilize the present invention.The present invention is only
It is limited by claims and its four corner and equivalent.
Claims (6)
1. the disaster tolerance method of servicing in a kind of the Internet, applications, which is characterized in that include the following steps：
Step S001 client proposes disaster tolerance service request by Service Level Agreement SLA to system；
Step S002 applications pass through, and operation maintenance personnel provides help by KPI Key Performance Indicator KPI to client；
Step S003 user needs the business of disaster tolerance to the installation of system disaster tolerance server；
Step S004 systems are by the service backup that Disaster Recovery Service is installed to backup server；
Step S005 user updates Disaster Recovery Service business release, backup server storage old service version；
For step S006 when monitoring accident, business release on Disaster Recovery Service is quickly mirrored to backup services by system
On device.
2. the disaster tolerance service system in a kind of the Internet, applications, including：
One client；
One operation maintenance personnel；
One service unit, to be used for as Customer Acquisition system related service；
One supporter provides technical support to be used for operation maintenance personnel to client；
One business unit needs the business of disaster tolerance to be used for client to the transmission of disaster tolerance service system；
One administrative unit, to be used for operation maintenance personnel management service disaster tolerance service system；
It is characterized in that, the business unit includes：For storing the memory module of newest business release on Disaster Recovery Service；
For storing the backup module of low business release on backup server；The server module being managed for server；With
In the database module in database stores customer Update log；For the visualization model of guest operation business；
The administrative unit includes：For operation maintenance personnel and the transfer module of client's finishing service handing-over；Industry is run for monitoring
Whether the Disaster Recovery Service of business and/or the business are in the event monitoring module of malfunction；For operation maintenance personnel to difference
The client of demand sets the sla management module of different service-level agreements；Accident fast transfer correlation is monitored for working as
The event processing module of business；
The supporter includes：Carry out the long-range branch of technology help to client by way of remote assistance for operation maintenance personnel
It holds；The on-site support module of technology help is carried out to client for operation maintenance personnel field conduct；Specific safety is needed for expert
Expert's support module that client's offer technology is asked to help；For the backup support module of backup client different editions business.
3. the disaster tolerance service system in a kind of the Internet, applications according to claim 2, which is characterized in that the service is single
Member is used for offering customers service platform, service website consulting channel related to Service Manager.
4. the disaster tolerance service system in a kind of the Internet, applications according to claim 2, which is characterized in that user scene connects
Enter business service, selection provides telecommunications, unicom, movement and a variety of link access ways of broadcasting and TV.
5. the disaster tolerance service system in a kind of the Internet, applications according to claim 2, which is characterized in that the event prison
Surveying module monitors scope includes building environment status information, server state information, business state information and intrusion status information；
Any one or more of status information occurs abnormal, and disaster tolerance service system will send alarm and by business release on Disaster Recovery Service
It backups on backup server.
6. the disaster tolerance service system in a kind of the Internet, applications according to claim 2, which is characterized in that the visualization
Module is to present customers server current state, service operation information, processing business and updates log information, current ambient conditions information.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711350598.7A CN108123831A (en) | 2017-12-15 | 2017-12-15 | Disaster tolerance service system and method in a kind of the Internet, applications |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711350598.7A CN108123831A (en) | 2017-12-15 | 2017-12-15 | Disaster tolerance service system and method in a kind of the Internet, applications |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN108123831A true CN108123831A (en) | 2018-06-05 |
Family
ID=62229989
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201711350598.7A Pending CN108123831A (en) | 2017-12-15 | 2017-12-15 | Disaster tolerance service system and method in a kind of the Internet, applications |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN111327467A (en) * | 2020-02-21 | 2020-06-23 | 苏州浪潮智能科技有限公司 | Server system, disaster recovery backup method thereof and related equipment |
| CN112099990A (en) * | 2020-08-31 | 2020-12-18 | 新华三信息技术有限公司 | Disaster recovery backup method, device, equipment and machine readable storage medium |
| CN114900532A (en) * | 2022-05-09 | 2022-08-12 | 南方电网大数据服务有限公司 | Power data disaster tolerance method, system, device, computer equipment and storage medium |
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Application publication date: 20180605 |