CN107968731A - The aobvious number method for detecting abnormality of one kind and server - Google Patents
The aobvious number method for detecting abnormality of one kind and server Download PDFInfo
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- CN107968731A CN107968731A CN201610914937.9A CN201610914937A CN107968731A CN 107968731 A CN107968731 A CN 107968731A CN 201610914937 A CN201610914937 A CN 201610914937A CN 107968731 A CN107968731 A CN 107968731A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L43/00—Arrangements for monitoring or testing data switching networks
- H04L43/16—Threshold monitoring
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Abstract
The embodiment of the invention discloses the aobvious number method for detecting abnormality of one kind and server, this method to include：Obtain corresponding first communication data of two neighboring default detection time section and the second communication data；According to the first communication data, the second communication data and default traffic model, the first monitoring numerical value and the second monitoring numerical value are determined, the first monitoring numerical value is corresponding with first communication data, and the second monitoring numerical value is corresponding with second communication data；By the first monitoring numerical value with the first difference of the second monitoring numerical value compared with default monitoring threshold value；When the first difference is more than default monitoring threshold value, there is aobvious number exception in characterization detection.
Description
Technical field
The present invention relates to the network communication technology in the communications field, more particularly to a kind of aobvious number method for detecting abnormality and service
Device.
Background technology
With the continuous development of the communication technology, the networking telephone comes into being, more next due to the convenience of current Web vector graphic
More users begin to use the networking telephone to communicate with other users.General operator is based on public telephone switching network
(PSTN, Public Switched Telephone Network) and internet realize the communication work(of the networking telephone
Energy.The existing product based on PSTN communication exploitations have it is a variety of, for example, VOIP direct dialing, clawback, virtual centre number, converged communication
Multi-person conference etc., the above-mentioned product based on PSTN communication exploitations need to communicate by PSTN network.But since the country transports
Seek business's operating environment it is more complicated, between domestic operator of each province mutual game cause to occur when being communicated using the networking telephone
Aobvious number exception (number of caller identification is abnormal state), so as to have impact on the success rate of communication.
Occur aobvious number exception when in the prior art, in order to solve the problems, such as to be communicated using the networking telephone and generally use two
Kind mode：(1), server carries out the monitoring of aobvious number abnormal problem by customer complaint feedback；(2), by being communicated based on PSTN
The product of exploitation reports the address book data of each user to server, the server can according to the address list data of user into
The detection of the aobvious number abnormal problem of row
However, when adopting the scheme of above-mentioned prior art the monitoring or detection of realizing aobvious number abnormal problem, since user throws
Tell the uncertainty and retardance of feedback, the timeliness that server carries out aobvious number abnormal problem detection can be caused low, and if
User is having found aobvious number abnormal problem but not if complaint and feedback, which just examines the problem of not measuring aobvious number exception
.Furthermore there is the infringement to privacy of user in the mode of the address list of server acquisition user.
The content of the invention
In order to solve the above technical problems, an embodiment of the present invention is intended to provide one kind to show number method for detecting abnormality and server,
In the case where not invading privacy of user, the promptness and accuracy of detection aobvious number abnormal problem can be improved.
The technical proposal of the invention is realized in this way：
An embodiment of the present invention provides the aobvious number method for detecting abnormality of one kind, including：
Obtain corresponding first communication data of two neighboring default detection time section and the second communication data；
According to first communication data, second communication data and default traffic model, the first monitoring number is determined
Value and the second monitoring numerical value, the first monitoring numerical value is corresponding with first communication data, the second monitoring numerical value and institute
State the second communication data correspondence；
By the described first monitoring numerical value with the first difference of the described second monitoring numerical value compared with default monitoring threshold value；
When first difference is more than the default monitoring threshold value, there is aobvious number exception in characterization detection.
The embodiment of the present invention additionally provides a kind of server, including：
Acquiring unit, for obtaining corresponding first communication data of two neighboring default detection time section and the second communication number
According to；
Determination unit, for first communication data, second communication data obtained according to the acquiring unit
And default traffic model, determine the first monitoring numerical value and the second monitoring numerical value, the first monitoring numerical value leads to described first
Letter data corresponds to, and the second monitoring numerical value is corresponding with second communication data；
Comparing unit, the first monitoring numerical value for the determination unit to be determined monitor numerical value with described second
First difference is compared with default monitoring threshold value；
Detection unit, for when the comparing unit compare first difference be more than it is described it is default monitoring threshold value when,
There is aobvious number exception in characterization detection.
An embodiment of the present invention provides the aobvious number method for detecting abnormality of one kind and server, by obtaining two neighboring default inspection
Survey period corresponding first communication data and the second communication data；According to the first communication data, the second communication data and pre-
If traffic model, the first monitoring numerical value and the second monitoring numerical value are determined, the first monitoring numerical value is corresponding with first communication data,
The second monitoring numerical value is corresponding with second communication data；By first monitoring numerical value with second monitoring numerical value the first difference with advance
If monitoring threshold value is compared；When the first difference is more than default monitoring threshold value, there is aobvious number exception in characterization detection.Using above-mentioned
Technic relization scheme, since server using communication data of the user in communication process is carried out carries out unified analysis and inspection
Survey, so as to judge whether current preset detection time section the situation of aobvious number exception occurs, therefore, it is possible to not invade privacy of user
In the case of, realize the detection process for showing number exception, and communication data can be very good reaction signal intelligence, therefore, service
The process that device is detected by communication data is accurate, that is, improves the accuracy of aobvious number abnormality detection.Furthermore due to clothes
Business device can carry out the detection of aobvious number exception in each current preset detection time section, can effectively avoid check frequency, so that
Improve the promptness of the aobvious number abnormal problem of detection.
Brief description of the drawings
Fig. 1 is a kind of structure diagram of communication system architecture provided in an embodiment of the present invention；
Fig. 2 is a kind of flow chart one of aobvious number method for detecting abnormality provided in an embodiment of the present invention；
Fig. 3 is a kind of flowchart 2 of aobvious number method for detecting abnormality provided in an embodiment of the present invention；
Fig. 4 is a kind of flow chart 3 of aobvious number method for detecting abnormality provided in an embodiment of the present invention；
Fig. 5 is a kind of structure diagram of communication system architecture based on VOIP direct dialing provided in an embodiment of the present invention；
Fig. 6 is the interface schematic diagram provided in an embodiment of the present invention when calling is called in aobvious number exception；
Fig. 7 is the interface schematic diagram provided in an embodiment of the present invention when calling is called after solving aobvious number exception；
Fig. 8 is a kind of flow chart four of aobvious number method for detecting abnormality provided in an embodiment of the present invention；
Fig. 9 is a kind of structure diagram one of server provided in an embodiment of the present invention；
Figure 10 is a kind of structure diagram two of server provided in an embodiment of the present invention；
Figure 11 is a kind of structure diagram three of server provided in an embodiment of the present invention；
Figure 12 is a kind of structure diagram four of server provided in an embodiment of the present invention.
Embodiment
Below in conjunction with the attached drawing in the embodiment of the present invention, the technical solution in the embodiment of the present invention is carried out clear, complete
Site preparation describes.
PSTN：Public Switched Telephone Network, Public Switched Telephone Network, one kind are common old-fashioned
Common telephone network in telephone system, i.e. user's daily life.
SIP：Session Initiation Protocol, session initiation protocol, is by internet engineering task group
The multimedia communication protocol that (IETF, Internet Engineering Task Force) is formulated.
H.323：The a set of standard issued by the Bureau of Standards of international telecommunication union telecommunication (ITU-T), it defines one and is sleeved on meter
The agreement of Voice ＆ Video communication is realized in calculation machine network.What existing frequently-used netmeeting software and network telephone software used
The H.323 protocol suite that International Telecommunication Union (ITU-T) formulates, including H.225, H.245, Q.931 etc..
SIP TRUNK：One kind is based on standard SIP protocol system.
APP：Computer applied algorithm.
Caller：The user of call request is actively initiated during double-talk.
It is called：The voice communication user of caller initiation is answered during double-talk.
VOIP is dialed directly：The caller signaling internet that gets ahead walks operator to PSTN communications platforms, PSTN communications platforms
PSTN network calls through called, and caller voice flows away internet to PSTN communications platforms, is called off PSTN network voice flow
PSTN communications platforms are gone to, PSTN communications platform transfer both sides' voices Rich Media stream leads to so as to fulfill one kind of both sides' voice communication
Words mode.
Clawback：Both call sides number and call request are issued PSTN communications platforms by the caller internet that gets ahead,
PSTN communications platforms walk operator's PSTN network and call through caller, caller go further after answering operator's PSTN network call through it is called,
A kind of talking mode so as to fulfill both sides' voice communication flows in PSTN communications platform transfer both sides' voices Rich Media.
Virtual middle number：In order to protect user's communication both sides' telephone number privacy, one is seen in both sides' voice communication
One temporary phone number of the non-true number of other side.
Converged communication：Unified Communication, abbreviation UC, are also often translated as Unified Communication.Converged communication is
Refer to, computer technology is merged with conventional communication techniques the new traffic pattern of one, fusion calculation machine network and traditional communication net
Network realizes that phone, fax, data transfer, audio/video conference, call center, instant messaging etc. are numerous in a network platform
Application service.
Blind area：PSTN communications platforms call the failure of certain class area by PSTN network, and this kind of call failure area claims blind area.
ASR：Answer Seizure Ratio answer rate (communication success rate), called to answer sum/calling sum.
ACD：Average Call Duration, average call duration (average communication duration).
AAD：Average Answer Duration, averagely answer waiting time (average waiting communication time), from user
Mobile phone jingle bell answers duration i.e. (Answer Time-Start Ring Time) to user.
Aobvious number exception：During by operator's PSTN network, by SIP or H.323 agreement when PSTN communication platforms specify quilt
It is display of calling or other legal numbers, but not to be that PSTN communication platforms are specified legal for called display of calling when receiving calling
The situation of number.
As shown in Figure 1 to realize the communication system architecture schematic diagram of the embodiment of the present invention, with reference to Fig. 1, it shows that caller is used
Family carries out the client of the application program (APP, Application) (for example, game application) of network service on first terminal 2
Carried out by its corresponding server 1, and by Tandem Gateway 6 and the called subscriber of the second terminal 5 using carrier network 3
The system of communication.Wherein, first terminal 2, second terminal 5 and server 1 can be multiple.Above-mentioned communication system includes one
Or the first terminals 2 of multiple application clients for being provided with network service, one or more second terminal 5 to be communicated with
And one or more servers 1, these first terminals 2 and server 1 are connected by network 4.Being provided with first terminal 2 can be into
Row or the client of managing network communication application.Wherein, above-mentioned client can be networking telephone installed in first terminal 2 etc.
Software.In aobvious number method for detecting abnormality provided in an embodiment of the present invention, server 1 can with least one first terminal 2 into
The information exchange (at least one first terminal 2 uploads at least one communication data to server 1) of row communication data, the server
1 by the analysis at least one communication data, detects the situation of aobvious number exception, and will make settling mode accordingly, makes
Obtain the client that at least one terminal 2 passes through and carry out normal communication service with least one terminal 5.
It should be noted that communication system provided in an embodiment of the present invention, which is calling subscribe, passes through the net on first terminal 2
The communication system that network phone can communicate with called subscriber.Server 1 is calling subscribe's corresponding at least one first end
The background server (communications platform) at end 2.The application scenarios of the embodiment of the present invention can be：Pass through internet and PSTN network
Under the premise of the network for realizing communication.At this time, server 1 can be PSTN communications platforms, and carrier network 3 can be operator
PSTN network, the signalling communication which is carried out with operator's PSTN network by Tandem Gateway 6 generally use
SIP or H.323.As shown in Figure 1, PSTN communications platforms can include：Media Stream access server, transcoding cluster server and
SIP TRUNK gateways etc..Operator's PSTN network can include：Media Gateway Control Function MGCF, gateway (SGW,
Serving GateWay)/Media Gateway (MGW, Media Gateway) and MSC-Server (Mobile Switching
Center-server) etc..
It should be noted that the present invention is the following examples proposed based on Fig. 1.
Embodiment one
An embodiment of the present invention provides the aobvious number method for detecting abnormality of one kind, as shown in Fig. 2, this method can include：
S101, obtain corresponding first communication data of two neighboring default detection time section and the second communication data.
In embodiments of the present invention, the framework of the communication system based on Fig. 1, the first user (caller or calling subscribe) use
First terminal is led to by background server and the owner called subscriber (called) of the second terminal using carrier network
Communication service.
Specifically, server is when previous default detection time section terminates (i.e. current preset detection time section starts),
Obtain first communication data corresponding with least one first user；And the server is in current preset detection time
At the end of section, second communication data corresponding with least one second user is obtained.
Specifically, in embodiments of the present invention, the first user uses the network communication applications (network set on first terminal
Phone application or networking telephone APP) and called subscriber's progress communication service.Wherein, the communication service in the embodiment of the present invention can
Think the mobile communication businesses such as telephone service, short message service, the embodiment of the present invention is not restricted.In current preset detection time section
During beginning, after server obtains the first communication data corresponding with least one first user, current preset inspection have passed through
Survey in the time span of period, there may be the first new user to carry out communication service using its corresponding first terminal, because
This, at the end of current preset detection time section, the server need to obtain again in current preset detection time section with least
Corresponding second communication data of one second user.
It should be noted that in embodiments of the present invention, server, which will be separated by one section of default detection time section, to be shown
Number abnormality detection flow.The embodiment of the present invention by describe one of current preset detection time section aobvious number abnormality detecting process come
Embody the aobvious number abnormality detecting process of the embodiment of the present invention.When server carries out presetting detection time section first, being cannot be real
The process of number abnormality detection is now shown, an aobvious number method for detecting abnormality provided in an embodiment of the present invention is in second of default spine
Between section reach when start the cycle over realization.
Optionally, the default detection time section in the embodiment of the present invention can be periodic or pre-set
Good different time sections, the concrete implementation mode embodiment of the present invention are not restricted.For example, default detection time section can be 30
Minute.
It should be noted that in the embodiment of the present invention, at least one first user using same network communication applications into
During row communication service, the server in the embodiment of the present invention is the background communication platform of the same network communication applications.For example,
The embodiment of the present invention can realize communication service based on PSTN network, and therefore, server can be PSTN network communications platform.This
The aobvious number exception of server detection in inventive embodiments is the aobvious number exception of network communication applications corresponding with the server
Situation.
In detail, after server enters aobvious number abnormality detection flow, current preset detection time section start time, the service
Device, which obtains in previous default detection time section, uses corresponding first communication data of first terminal with least one first user,
First communication data is characterizes communication show number related data of at least one first user when being communicated with called subscriber, in detail
The description of the first thin communication data will illustrate in following embodiment.Wherein, first terminal is that calling subscribe uses
One of terminal is referred to as (can be multiple terminals), and called subscriber is called general designation (can be multiple users), and the present invention is real
Example is applied not to be restricted.
It should be noted that at least one second user in the embodiment of the present invention is in current preset detection time section
Caller or calling subscribe.Wherein, at least one first user can be identical calling subscribe with least one second user,
It can also be the identical calling subscribe in part, can also be complete different calling subscribe, specific at least one second uses
The identity at family is to determine that the embodiment of the present invention is not restricted by actual signal intelligence.
It should be noted that server is to receive the communication at least one first user that first terminal reports in real time
Data, that is to say, that as long as there is user to carry out communication service using the network communication applications on its first terminal, first end
Relevant communication data is just reported to server by end.And only needed in current preset detection time section start time, the server
Obtain in previous default detection time section with least one first user using corresponding first communication data of first terminal i.e.
Can.And in current preset detection time section arrival moment, the server need to only obtain in current preset detection time section with extremely
A few second user use corresponding second communication data of first terminal, and the second communication data is characterization at least one the
Communication show number related data of two users when being communicated with called subscriber.
Specifically, server receives multiple first communication requests corresponding with multiple first users, the plurality of first communication
Multiple first communication datas and information of home location corresponding with multiple first users are carried in request, the plurality of first communication please
Ask, the plurality of first communication data and information of home location corresponding with the plurality of first user correspond respectively, the plurality of
One communication request is sent by the corresponding first terminal of multiple first users；Server is corresponding according to multiple first users
Information of home location, obtains at least one first communication data with the first ownership place from multiple first communication datas.And
Server receives corresponding with multiple second users multiple second communication requests, and multiple the are carried in the plurality of second communication request
Two communication datas and information of home location corresponding with the plurality of second user, the plurality of second communication request, the plurality of second are led to
Letter data and information of home location corresponding with the plurality of second user correspond respectively, and the plurality of second communication request is to pass through
The corresponding first terminal of multiple second users is sent；Server is according to the corresponding information of home location of multiple second users, from more
At least one second communication data with the first ownership place is obtained in a second communication data.
Further, server can also only obtain multiple first communication datas, according in multiple first communication datas
The first user telephone number, check out information of home location.The embodiment of the present invention does not limit the acquisition side of information of home location
Formula.
It should be noted that multiple first users that server receives are in previous default detection time section, due to
The corresponding ownership place of multiple first users (calling subscribe) be it is not necessarily identical, therefore, the server in the embodiment of the present invention
It can be the acquisition carried out according to information of home location when the first communication data for obtaining at least one first user.It is such
Words, can handle the pressure of mass data with server-less, improve the data-handling capacity of server.
Further, server can also only obtain multiple second communication datas, according in multiple second communication datas
Second user telephone number, check out information of home location.The embodiment of the present invention does not limit the acquisition side of information of home location
Formula.It should be noted that multiple second users that server receives are in current preset detection time section, due to multiple second
The corresponding ownership place of user (calling subscribe) is not necessarily identical, and therefore, the server in the embodiment of the present invention obtains at least
It can be the acquisition carried out according to information of home location when first communication data of one second user.Like this, can be with
Server-less handles the pressure of mass data, improves the data-handling capacity of server.Furthermore in embodiments of the present invention,
The selection of the ownership place of at least one second user should be consistent with the belongingness of foregoing at least one first user, in this way,
Can be in the case of same home ground, the change of the communication data of more adjacent default detection time section.
Further, server can also be corresponding with the incoming call on same home ground by obtaining the exhalation on same home ground
First communication data and the second communication data, so as to detect every communication line (i.e. consistent, dialed field one in master home ground
Cause) aobvious number exception the problem of.
It should be noted that the quantity and at least one second user of at least one first user in the embodiment of the present invention
Quantity should be as more as possible, otherwise the reference significance of the aobvious number exception of server detection is more preferable, for example, 100 the first users
More than 100 second users.
S102, according to the first communication data, the second communication data and default traffic model, determine the first monitoring numerical value and
Second monitoring numerical value, the first monitoring numerical value is corresponding with first communication data, this second monitors numerical value and second communicate number with this
According to correspondence.
Server is obtaining the first communication data and current preset detection time in previous default detection time section
After the second communication data in section, it is possible to shown according to the change of the communication data of two neighboring default detection time section
Number exception have detected.Specifically, server first will determine the first monitoring according to the first communication data and default traffic model
Numerical value；And the server determines the second monitoring numerical value, the server is again according to the second communication data and default traffic model
Follow-up detection process is carried out based on the first monitoring numerical value determined and the second monitoring numerical value.
It should be noted that the first monitoring numerical value and the second monitoring numerical value in the embodiment of the present invention are used to characterize caller use
The numerical value of communication synthesis situation of the family in default detection time section embodies.
It should be noted that default traffic model is the processing model that monitoring numerical value can be processed into communication data.This hair
Default traffic model in bright embodiment is the definite model for presetting the communication synthesis situation in detection time section.
It is understood that in embodiments of the present invention, server does not directly carry out aobvious number exception using communication data
Detection and analysis, but referential data of the monitoring numerical value as aobvious number abnormality detection is used, this is because each default when detecting
Between in section calling subscribe carry out communication service number and situation it is not uncertain, while each default detection time section also may be used
Can be different, if if directly using the detection that communication data carries out aobvious number exception, the standard of detection is bad to be defined, real
Existing difficulty is larger.Furthermore cause the communication abnormality situation of communication data exception very much, therefore, rely solely on receive merely it is logical
Letter data if judging the situation of the red aobvious number exception of communication abnormality, may be such that testing result inaccuracy, alternatively, one
The communication data of default detection time section is less, the blind area etc. of aobvious number abnormality detection may be caused, therefore, in the embodiment of the present invention
Server using referential data of the monitoring numerical value as aobvious number abnormality detection, when show number abnormality detecting process, Neng Gouti
High server carries out accuracy and the flexibility of aobvious number abnormality detection.
S103, by first monitoring numerical value with second monitoring numerical value the first difference with preset monitor threshold value compared with.
Server is after the first monitoring numerical value and the second monitoring numerical value is determined, since the server defines adjacent two
The monitoring numerical value of a default detection time section, like this, the server can continue the detection process of aobvious number exception
, specifically, the first monitoring numerical value and the second monitoring numerical value can be carried out difference operation by server, obtain the absolute value of difference operation
(the first difference), and by first difference compared with default monitoring threshold value, so as to be made whether to be aobvious according to comparative result
The detection of number exception.
It should be noted that the server of the embodiment of the present invention is the monitoring number by two neighboring default detection time section
The fluctuation of value carries out the detection of aobvious number exception with default monitoring threshold value.The embodiment of the present invention can also be rational by other
The fluctuation of inspection policies and the monitoring numerical value of two neighboring default detection time section carries out the detection of aobvious number exception, and the present invention is real
Example is applied not to be restricted.
Further, it can be a specific numerical value that monitoring threshold value is preset in the embodiment of the present invention, or one
Default number range, or predetermined threshold value set respectively according to each default detection time section etc., specific default monitoring
The form embodiment of the present invention of threshold value is not restricted.For example, default monitoring threshold value can be 100.Specific default monitoring threshold value
Value be by practical experience or the obtained believable numerical value of experiment.
It should be noted that the first difference in the embodiment of the present invention is the first monitoring data and the difference of the second monitoring data
Absolute value after computing.
S104, when the first difference is more than default monitoring threshold value, there is aobvious number exception in characterization detection.
Server by first monitoring numerical value with second monitoring numerical value the first difference with preset monitor threshold value compared with it
Afterwards, two classes can be obtained as a result, a kind of is that the first difference is more than default monitoring threshold value, another kind of is that the first difference is less than or equal in advance
If monitor threshold value.Specifically, when the first difference is more than default monitoring threshold value, characterization server detects that communication occurs aobvious number
The problem of abnormal.
It is understood that if the first user or second user (that is calling subscribe) use corresponding first
When network communication applications in terminal carry out communication service, in the case of normal, monitor the change of numerical value will not fluctuate it is very big, because
This, if the fluctuation for comparing the monitoring numerical value of two neighboring default detection time section has gone out greatly default monitoring threshold value,
Can when explanation server is detected that second user carries out communication service using the network communication applications on corresponding first terminal
Aobvious number exception can occur.
It should be noted that in the embodiment of the present invention, the first user or second user (that is calling subscribe) make
The form for carrying out communication service with the network communication applications on corresponding first terminal can have a variety of, and the embodiment of the present invention is not
Limitation.It will be specifically described in detail in following embodiment.
Further, as shown in figure 3, after S103, an embodiment of the present invention provides the aobvious number method for detecting abnormality of one kind
Further include the step arranged side by side with S104：S105.It is specific as follows：
S105, when the first difference is less than or equal to the default monitoring threshold value, characterization does not detect the aobvious number exception of appearance.
Server by first monitoring numerical value with second monitoring numerical value the first difference with preset monitor threshold value compared with it
Afterwards, two classes can be obtained as a result, a kind of is that the first difference is more than default monitoring threshold value, another kind of is that the first difference is less than or equal in advance
If monitor threshold value.Specifically, when the first difference is less than or equal to default monitoring threshold value, characterization server detects that communication does not occur
The problem of aobvious number exception.
It is understood that if the first user or second user (that is calling subscribe) use corresponding first
When network communication applications in terminal carry out communication service, in the case of normal, monitor the change of numerical value will not fluctuate it is very big, because
This, if compare two neighboring default detection time section monitoring numerical value fluctuation without departing from it is default monitoring threshold value when,
When explanation server is detected that second user carries out communication service using the network communication applications on corresponding first terminal not
There is aobvious number exception.
It is understood that using above-mentioned technic relization scheme, since server uses user in communication process is carried out
Communication data carry out unified analysis and detection, so as to judge whether current preset detection time section the feelings of aobvious number exception occurs
Condition, therefore, it is possible in the case where not invading privacy of user, realizes the detection process of aobvious number exception, and communication data can be with
Reaction signal intelligence well, therefore, the process that server is detected by communication data is accurate, that is, improves aobvious number
The accuracy of abnormality detection.Furthermore since server can carry out the detection of aobvious number exception in each current preset detection time section,
Check frequency can be effectively avoided, so as to improve the promptness of the aobvious number abnormal problem of detection.
Further, as shown in figure 4, after S104, the embodiment of the present invention additionally provides a kind of aobvious number abnormality detection side
Method, this method can include：S106-S107.It is specific as follows：
The current network communication mode of S106, detection.
It should be noted that server goes out when detecting that calling subscribe is carrying out network traffic using first terminal
The problem of having showed aobvious number exception, then server just need to carry out corresponding dynamic adjustment aobvious number to solve to occur in communication it is different
The problem of normal.
In embodiments of the present invention, when server detects aobvious number exception, start to detect current network communication mode.
It should be noted that being based on PSTN network, calling subscribe led to using the network on corresponding first terminal
It is a variety of that letter applies the communication mode for carrying out being used during communication service to have, and the embodiment of the present invention uses one of which conduct
Current network communication mode realizes communication.
Optionally, based on PSTN network, one kind that current network communication mode can be once：VOIP direct dialing, clawback, void
Intend middle number and converged communication.
S107, select the first network communication different from current network communication mode from default network communication mode
Mode communicates.
After server detected current network communication mode as any communication mode, since server detects
Go out and aobvious number exception occur using current network communication mode, therefore, just also a kind of communication mode communicates server to realize,
The problem of to avoid aobvious number exception.
It should be noted that the default network communication mode in the embodiment of the present invention can be：VOIP direct dialing, clawback,
Virtual middle number and converged communication.Therefore, as long as server selects to lead to current network from default network communication mode
The different first network communication mode of letter mode carries out communication can.
It is exemplary, in aobvious number detection method provided in an embodiment of the present invention, server at the beginning using VOIP dial directly into
Row network service (its communication system architecture such as Fig. 5), in current preset detection time section, as shown in fig. 6, server detects
When calling subscribe is made a phone call using first on first terminal using (the Internet telephony application) to called subscriber, called subscriber
There is exception in the number of caller identification in corresponding second terminal, is displayed without incoming number, at this moment, server is straight by VOIP
Dial and be switched to clawback, just solve the problems, such as aobvious number exception, at this moment, calling subscribe as shown in Figure 7 is reused on first terminal
When first application (the Internet telephony application) is made a phone call to the corresponding second terminal of called subscriber, called subscriber corresponding second
Show that (such as the telephone number of calling subscribe is for the telephone number of calling subscribe in terminal：17033333333).
When further, when server has judged aobvious number exception according to ownership place the problem of, the server solve aobvious number it is different
Often the problem of, is just positioned at aobvious number more problems when the corresponding communication line of a certain ownership place carries out communication service, like this
It is more accurate with regard to the problem of aobvious number exception can be positioned, it is aobvious to eliminate so that staff carries out the maintenance of communication line problem
The problem of number exception.
It is understood that since server improves the accuracy and promptness of the aobvious number exception of detection, so as to improve
Server solves the efficiency and effect of aobvious number exception.
Embodiment two
An embodiment of the present invention provides the aobvious number method for detecting abnormality of one kind, as shown in figure 8, this method can include：
S201, at the end of previous default detection time section, obtain it is corresponding with least one first user first lead to
Letter data, first communication data include：When first communication success rate, the first average communication duration and the first average communication wait
It is long.
Here, S201 realizes that process is referred to the description for realizing process of foregoing S101.
S202, at the end of current preset detection time section, obtain it is corresponding with least one second user second communicate
Data, second communication data include：When second communication success rate, the second average communication duration and the second average communication wait
It is long.
Here, S202 realizes that process is referred to the description for realizing process of foregoing S101.
S203, according to the first communication success rate, the first average communication duration, the first average communication waiting time and default
Traffic model, determines the first monitoring numerical value.
S204, according to the second communication success rate, the second average communication duration, the second average communication waiting time and default
Traffic model, determines the second monitoring numerical value.
It should be noted that the communication data in the embodiment of the present invention can specifically include：Communicate success rate, average communication
Duration and average communication standby duration.Therefore, the first communication data can include：First communication success rate, first are averagely led to
Believe duration, the first average communication waiting time；Second communication data can include：Second communication success rate, second are averagely led to
Believe duration, the second average communication waiting time.
Server is obtaining the first communication data and current preset detection time in previous default detection time section
After the second communication data in section, it is possible to shown according to the change of the communication data of two neighboring default detection time section
Number exception have detected.Specifically, server will first be averaged according to the first communication success rate, the first average communication duration, first
Communication standby duration and default traffic model, determine the first monitoring numerical value；And the server according to second communication success rate,
Second average communication duration, the second average communication waiting time and default traffic model, determine the second monitoring numerical value, the service
Device carries out follow-up detection process based on the first monitoring numerical value determined and the second monitoring numerical value again.
It should be noted that the first monitoring numerical value and the second monitoring numerical value in the embodiment of the present invention are used to characterize caller use
The numerical value of communication synthesis situation of the family in default detection time section embodies.
It should be noted that default traffic model is the processing model that monitoring numerical value can be processed into communication data.This hair
Default traffic model in bright embodiment is the definite model for presetting the communication synthesis situation in detection time section.
Exemplary, the default traffic model in the embodiment of the present invention is：
Weight=ASR*w1+ACD*w2+AAD∧2
Wherein, weight is the corresponding monitoring numerical value to be determined of a default detection time section, and ASR is one pre-
If the corresponding communication success rate of detection time section, ACD is the corresponding average call duration of one default detection time section,
AAD is one default detection time section corresponding average communication waiting time, w1For corresponding default first weights of ASR, w2
For corresponding default second weights of ACD.
It should be noted that the w in the embodiment of the present invention1Value can by actual operation data or statistics experience obtain
Arrive, for example, w1Can from [9-12] value, w2Value can be 1.
Exemplary, illustrate that communication data is specially exemplified by making a phone call：
ASR=, which is called, answers sum/calling sum (unit percent value, scope 0~100)；
ACD=equals the logical duration of call (unit second)；
AAD=is averagely answered waiting time, i.e., the called subscriber of default detection time section is from hearing calling the tinkle of bells to answering
Average waiting duration (unit second).Default monitoring model is：
Weight=ASR*10+ACD*1+AAD∧2
It is understood that in embodiments of the present invention, server does not directly carry out aobvious number exception using communication data
Detection and analysis, but referential data of the monitoring numerical value as aobvious number abnormality detection is used, this is because each default when detecting
Between in section calling subscribe carry out communication service number and situation it is not uncertain, while each default detection time section also may be used
Can be different, if if directly using the detection that communication data carries out aobvious number exception, the standard of detection is bad to be defined, real
Existing difficulty is larger.Furthermore cause the communication abnormality situation of communication data exception very much, therefore, rely solely on receive merely it is logical
Letter data if judging the situation of the red aobvious number exception of communication abnormality, may be such that testing result inaccuracy, alternatively, one
The communication data of default detection time section is less, the blind area etc. of aobvious number abnormality detection may be caused, therefore, in the embodiment of the present invention
Server using referential data of the monitoring numerical value as aobvious number abnormality detection, when show number abnormality detecting process, Neng Gouti
High server carries out accuracy and the flexibility of aobvious number abnormality detection.
S205, by first monitoring numerical value with second monitoring numerical value the first difference with preset monitor threshold value compared with.
Here, S205 realizes that process is referred to the description for realizing process of foregoing S103.
S206, when the first difference is more than default monitoring threshold value, there is aobvious number exception in characterization detection.
Here, S206 realizes that process is referred to the description for realizing process of foregoing S104.
The current network communication mode of S207, detection.
Here, S207 realizes that process is referred to the description for realizing process of foregoing S106.
S208, select the first network communication different from current network communication mode from default network communication mode
Mode communicates.
Here, S208 realizes that process is referred to the description for realizing process of foregoing S107.
Further, the method for aobvious number abnormality detection provided in an embodiment of the present invention can apply the realization in the second application
During a link.The second application in the embodiment of the present invention is to need the application for using network service (to need to use
The applications of other functions of communication service such as make a phone call or send short messages).It is exemplary below to illustrate.
An embodiment of the present invention provides a kind of application scenarios of aobvious number method for detecting abnormality, first terminal starts second should
With；When the second application starts, the second network communicating function applied is used to service based on the first user behavior first terminal
Device sends the first call request, which is used to call the called subscriber using second terminal.And second terminal connects
Display number in received first call request be mistake or mess code, called subscriber, which sees, may not connect electricity during mess code
Words, so as to have impact on the realization of the second application.(for example, the second application is taxi-hailing software, in order to protect the privacy of client, call a taxi
Software carries out telephone communication service using the communication mode of the networking telephone of virtual middle number.If order driver makes a phone call to client
Asking About The Address notifies client when in-position, and client sees that incoming number may not answer the call for mess code, from
And cause the difficulty increase that function is realized of calling a taxi).At this moment, due to being integrated with service provided in an embodiment of the present invention in the second application
The functional sequence of the device number of showing exception, therefore, server backstage by embodiment once or the realization of embodiment two may detect
This aobvious number exception has been arrived, and has been understood certainly, in this way, when thering is the second user to be called to called subscriber again, with regard to energy
Enough normal display incoming numbers, so as to ensure that the normal realization of the second application.It is that is, provided in an embodiment of the present invention
A kind of aobvious number method for detecting abnormality can be good at ensureing that the business of the second application is normally carried out in the second application.
Embodiment three
As shown in figure 9, an embodiment of the present invention provides a kind of server 1, which can include：
Acquiring unit 10, for obtaining corresponding first communication data of two neighboring default detection time section and the second communication
Data.
Determination unit 11, for obtained according to the acquiring unit 10 first communication data, it is described second communication
Data and default traffic model, determine the first monitoring numerical value and the second monitoring numerical value, the first monitoring numerical value and described the
One communication data corresponds to, and the second monitoring numerical value is corresponding with second communication data.
Comparing unit 12, the first monitoring numerical value for the determination unit 11 to be determined monitor number with described second
First difference of value is compared with default monitoring threshold value.
Detection unit 13, for being more than the default monitoring threshold value when the comparing unit 12 compares first difference
When, there is aobvious number exception in characterization detection.
Optionally, first communication data that the acquiring unit 10 obtains includes：It is first communication success rate, first flat
Equal communication time and the first average communication waiting time；Second communication data includes：Second communication success rate, second are averaged
Communication time and the second average communication waiting time.
Optionally, the acquiring unit 10, specifically for when previous default detection time section starts, obtaining and at least
Corresponding first communication data of one the first user；And at the end of the current preset detection time section, obtain with
Corresponding second communication data of at least one second user.
Optionally, based on Fig. 9, as shown in Figure 10, the server 1 further includes：Receiving unit 14.
The receiving unit 14, it is the multiple for receiving multiple first communication requests corresponding with multiple first users
Multiple first communication datas and information of home location corresponding with the multiple first user are carried in first communication request, it is described more
A first communication request, the multiple first communication data and information of home location corresponding with the multiple first user difference one
One corresponds to.
The acquiring unit 10, it is corresponding specifically for the multiple first user that is received according to the receiving unit 14
Information of home location, obtains at least one first communication number with the first ownership place from the multiple first communication data
According to.
Optionally, the receiving unit 14, is additionally operable to receive multiple second communication requests corresponding with multiple second users,
Multiple second communication datas and ownership place corresponding with the multiple second user letter are carried in the multiple second communication request
Breath, the multiple second communication request, the multiple second communication data and ownership place corresponding with the multiple second user
Information corresponds respectively.
The acquiring unit 10, corresponds to also particularly useful for the multiple second user received according to the receiving unit 14
Information of home location, from the multiple second communication data obtain with first ownership place described at least one second
Communication data.
Optionally, the determination unit 11, specifically for according to the acquiring unit 10 obtain it is described first communication into
Power, the first average communication duration, the first average communication waiting time and the default traffic model, determine institute
State the first monitoring numerical value；And it is averaged according to the described second communication success rate, the second average communication duration, described second
Communication standby duration and the default traffic model, determine the second monitoring numerical value.
Optionally, the default traffic model is：
Weight=ASR*w1+ACD*w2+AAD∧2
Wherein, weight is the corresponding monitoring numerical value to be determined of a default detection time section, and ASR is one pre-
If the corresponding communication success rate of detection time section, ACD is the corresponding average call duration of one default detection time section,
AAD is one default detection time section corresponding average communication waiting time, w1For corresponding default first weights of ASR, w2
For corresponding default second weights of ACD.
Optionally, the detection unit 13, is additionally operable to the comparing unit 12 by the described first monitoring numerical value and described the
After first difference of two monitoring numerical value is compared with default monitoring threshold value, when the comparing unit 12 compares described first
When difference is less than or equal to the default monitoring threshold value, characterization, which does not detect, there is the aobvious number exception.
Optionally, based on Figure 10, as shown in figure 11, the server 1 further includes：Communication unit 15.
The detection unit 13, is additionally operable to described when the comparing unit 12 compares first difference more than described pre-
If monitor threshold value, after aobvious number exception occurs in characterization detection, current network communication mode is detected.
The communication unit 15, for selecting what is detected with the detection unit 13 from default network communication mode
The different first network communication mode of the current network communication mode communicates.
As shown in figure 12, in practical applications, above-mentioned acquiring unit 10, determination unit 11, comparing unit 12, detection unit
13 and communication unit 15 can all be realized by the processor 16 on server, can be central processing unit (CPU), microprocessor
(MPU), digital signal processor (DSP) or field programmable gate array (FPGA) etc. realize that above-mentioned receiving unit 14 can be by connecing
Receive device 17 and realize that the server further includes transmitter 18 and storage medium 19, the storage medium 19, transmitter 18, receiver 17
It can be connected by system bus 110 with processor 16, wherein, storage medium 19 is used to store executable program code, the journey
Sequence code includes computer-managed instruction, and storage medium 19 may include high-speed RAM memory, it is also possible to further include non-volatile
Memory, for example, at least one magnetic disk storage.
It should be understood by those skilled in the art that, the embodiment of the present invention can be provided as method, system or computer program
Product.Therefore, the shape of the embodiment in terms of the present invention can use hardware embodiment, software implementation or combination software and hardware
Formula.Moreover, the present invention can use the computer for wherein including computer usable program code in one or more to use storage
The form for the computer program product that medium is implemented on (including but not limited to magnetic disk storage and optical memory etc.).
The present invention be with reference to according to the method for the embodiment of the present invention, the flow of equipment (system) and computer program product
Figure and/or block diagram describe.It should be understood that it can be realized by computer program instructions every first-class in flowchart and/or the block diagram
The combination of flow and/or square frame in journey and/or square frame and flowchart and/or the block diagram.These computer programs can be provided
The processors of all-purpose computer, special purpose computer, Embedded Processor or other programmable data processing devices is instructed to produce
A raw machine so that the instruction performed by computer or the processor of other programmable data processing devices, which produces, to be used in fact
The device for the function of being specified in present one flow of flow chart or one square frame of multiple flows and/or block diagram or multiple square frames.
These computer program instructions, which may also be stored in, can guide computer or other programmable data processing devices with spy
Determine in the computer-readable memory that mode works so that the instruction being stored in the computer-readable memory, which produces, to be included referring to
Make the manufacture of device, the command device realize in one flow of flow chart or multiple flows and/or one square frame of block diagram or
The function of being specified in multiple square frames.
These computer program instructions can be also loaded into computer or other programmable data processing devices so that counted
Series of operation steps is performed on calculation machine or other programmable devices to produce computer implemented processing, thus in computer or
The instruction performed on other programmable devices is provided and is used for realization in one flow of flow chart or multiple flows and/or block diagram one
The step of function of being specified in a square frame or multiple square frames.
The foregoing is only a preferred embodiment of the present invention, is not intended to limit the scope of the present invention.
Claims (18)
1. the aobvious number method for detecting abnormality of one kind, it is characterised in that including：
Obtain corresponding first communication data of two neighboring default detection time section and the second communication data；
According to first communication data, second communication data and default traffic model, determine the first monitoring numerical value and
Second monitoring numerical value, the first monitoring numerical value is correspondings with first communication data, and described second monitors numerical value and described the
Two communication datas correspond to；
By the described first monitoring numerical value with the first difference of the described second monitoring numerical value compared with default monitoring threshold value；
When first difference is more than the default monitoring threshold value, there is aobvious number exception in characterization detection.
2. according to the method described in claim 1, it is characterized in that,
First communication data includes：When first communication success rate, the first average communication duration and the first average communication wait
It is long；Second communication data includes：When second communication success rate, the second average communication duration and the second average communication wait
It is long.
3. according to the method described in claim 1, it is characterized in that, the two neighboring default detection time section of acquisition is corresponding
First communication data and the second communication data, including：
At the end of previous default detection time section, the first communication number corresponding with least one first user is obtained
According to；
At the end of current preset detection time section, second communication data corresponding with least one second user is obtained.
4. according to the method described in claim 3, it is characterized in that, the acquisition and at least one first user corresponding first
Communication data, including：
Corresponding with multiple first users multiple first communication requests are received, multiple the are carried in the multiple first communication request
One communication data and information of home location corresponding with the multiple first user, it is the multiple first communication request, the multiple
First communication data and information of home location corresponding with the multiple first user correspond respectively；
According to the corresponding information of home location of the multiple first user, being obtained from the multiple first communication data has first
At least one first communication data of ownership place.
5. according to the method described in claim 4, it is characterized in that, described obtain corresponding with least one second user second
Communication data, including：
Corresponding with multiple second users multiple second communication requests are received, multiple the are carried in the multiple second communication request
Two communication datas and information of home location corresponding with the multiple second user, it is the multiple second communication request, the multiple
Second communication data and information of home location corresponding with the multiple second user correspond respectively；
According to the corresponding information of home location of the multiple second user, obtained from the multiple second communication data described in having
At least one second communication data of first ownership place.
6. according to the method described in claim 2, it is characterized in that, it is described according to first communication data, it is described second logical
Letter data and default traffic model, determine the first monitoring numerical value and the second monitoring numerical value, including：
According to described first communication success rate, the first average communication duration, the first average communication waiting time and
The default traffic model, determines the first monitoring numerical value；
According to described second communication success rate, the second average communication duration, the second average communication waiting time and
The default traffic model, determines the second monitoring numerical value.
7. according to the method described in claim 6, it is characterized in that, the default traffic model is：
Weight=ASR*w1+ACD*w2+AAD∧2
Wherein, weight is the corresponding monitoring numerical value to be determined of a default detection time section, and ASR is one default inspection
Period corresponding communication success rate is surveyed, ACD is the corresponding average call duration of one default detection time section, and AAD is
One default detection time section corresponding average communication waiting time, w1For corresponding default first weights of ASR, w2For ACD
Corresponding default second weight.
It is 8. according to the method described in claim 1, it is characterized in that, described by the described first monitoring numerical value and the described second monitoring
After first difference of numerical value is compared with default monitoring threshold value, the method further includes：
When first difference is less than or equal to the default monitoring threshold value, characterization, which does not detect, there is the aobvious number exception.
9. according to claim 1 to 8 any one of them method, it is characterised in that described when first difference is more than described
During default monitoring threshold value, after aobvious number exception occurs in characterization detection, the method further includes：
Detect current network communication mode；
The first network communication mode different from the current network communication mode is selected from default network communication mode
Communicate.
A kind of 10. server, it is characterised in that including：
Acquiring unit, for obtaining corresponding first communication data of two neighboring default detection time section and the second communication data；
Determination unit, for obtained according to the acquiring unit first communication data, second communication data and
Default traffic model, determines the first monitoring numerical value and the second monitoring numerical value, and the first monitoring numerical value communicates number with described first
According to correspondence, the second monitoring numerical value is corresponding with second communication data；
Comparing unit, the first monitoring numerical value for the determination unit to be determined monitor the first of numerical value with described second
Difference is compared with default monitoring threshold value；
Detection unit, for when the comparing unit compares first difference and is more than the default monitoring threshold value, characterizing
There is aobvious number exception in detection.
11. server according to claim 10, it is characterised in that
First communication data that the acquiring unit obtains includes：First communication success rate, the first average communication duration and
First average communication waiting time；Second communication data includes：Second communication success rate, the second average communication duration and the
Two average communication waiting times.
12. server according to claim 10, it is characterised in that
The acquiring unit, specifically at the end of previous default detection time section, obtaining and at least one first user
Corresponding first communication data；And at the end of the current preset detection time section, obtain and at least one second
Corresponding second communication data of user.
13. server according to claim 12, it is characterised in that the server further includes：Receiving unit；
The receiving unit, for receiving multiple first communication requests corresponding with multiple first users, the multiple first is logical
Believe and multiple first communication datas and information of home location corresponding with the multiple first user are carried in request, the multiple first
Communication request, the multiple first communication data and information of home location corresponding with the multiple first user difference one are a pair of
Should；
The acquiring unit, believes specifically for the corresponding ownership place of the multiple first user received according to the receiving unit
Breath, obtains at least one first communication data with the first ownership place from the multiple first communication data.
14. server according to claim 13, it is characterised in that
The receiving unit, is additionally operable to receive corresponding with multiple second users multiple second communication requests, and the multiple second
Carry multiple second communication datas and information of home location corresponding with the multiple second user in communication request, the multiple
Two communication requests, the multiple second communication data and information of home location corresponding with the multiple second user difference one are a pair of
Should；
The acquiring unit, also particularly useful for the corresponding ownership place of the multiple second user received according to the receiving unit
Information, obtains at least one second communication number with first ownership place from the multiple second communication data
According to.
15. server according to claim 11, it is characterised in that
The determination unit, specifically for the first communication success rate, described first flat obtained according to the acquiring unit
Equal communication time, the first average communication waiting time and the default traffic model, determine the first monitoring numerical value；
And according to described second communication success rate, the second average communication duration, the second average communication waiting time and
The default traffic model, determines the second monitoring numerical value.
16. server according to claim 15, it is characterised in that the default traffic model is：
Weight=ASR*w1+ACD*w2+AAD∧2
Wherein, weight is the corresponding monitoring numerical value to be determined of a default detection time section, and ASR is one default inspection
Period corresponding communication success rate is surveyed, ACD is the corresponding average call duration of one default detection time section, and AAD is
One default detection time section corresponding average communication waiting time, w1For corresponding default first weights of ASR, w2For ACD
Corresponding default second weight.
17. server according to claim 10, it is characterised in that
The detection unit, is additionally operable to first of the comparing unit by the described first monitoring numerical value with the described second monitoring numerical value
After difference is compared with default monitoring threshold value, when the comparing unit compares first difference less than or equal to described pre-
If monitor threshold value, characterization, which does not detect, there is the aobvious number exception.
18. according to claim 10 to 17 any one of them server, it is characterised in that the server further includes：Communication
Unit；
The detection unit, is additionally operable to described be more than the default monitoring threshold when the comparing unit compares first difference
During value, after aobvious number exception occurs in characterization detection, current network communication mode is detected；
The communication unit, it is described current for selecting to detect with the detection unit from default network communication mode
The different first network communication mode of network communication mode communicate.
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