CN107888670B - Intelligent community information kiosk platform based on Internet of things - Google Patents
Intelligent community information kiosk platform based on Internet of things Download PDFInfo
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- CN107888670B CN107888670B CN201711051609.1A CN201711051609A CN107888670B CN 107888670 B CN107888670 B CN 107888670B CN 201711051609 A CN201711051609 A CN 201711051609A CN 107888670 B CN107888670 B CN 107888670B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
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- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/16—Real estate
- G06Q50/163—Property management
Abstract
The invention discloses an intelligent community information kiosk platform based on the Internet of things, and relates to the technical field of data processing. The platform includes: a terminal management module and a service management module; the terminal management module comprises a support system interface and a communication capacity interface; the support system interface is respectively connected with the CRM, the navigation platform, the ISMP and the network management platform; the communication capacity interface is respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment; the business management module comprises an interface module, an M2M application management submodule, a customized business module and a business management portal; the interface module is respectively connected with the SP application system and the EC application system; the service management module and the terminal management module are respectively connected with a data center through a data access interface.
Description
Technical Field
The invention relates to the technical field of data processing, in particular to an intelligent community information kiosk platform based on the Internet of things.
Background
The traditional property management system is single in service, huge in manpower and material resource management cost, and difficult in accurate transmission of massive citizen-benefitting information such as government affairs and commercial consumption. Most communities have successively completed partial intelligent systems, such as community security systems, community access control management systems, property service management systems, and a few high-grade buildings are subjected to higher-level intelligent construction and gradually developed forward.
However, the known intelligent construction only partially meets the requirements of owners and property service parties, the expansibility and the stability of the system are main factors restricting the development of the system, the application of a small amount of novel technologies can occasionally play a role of embellishment, but more of the system is just the gimmicky for sales promotion, which is not a truly intelligent cell.
In summary, the existing smart cell still has a problem to be solved.
Disclosure of Invention
The embodiment of the invention provides an intelligent community information kiosk platform based on the Internet of things, which is used for solving the problem that the existing community has the letters to be solved.
The embodiment of the invention provides an intelligent community information kiosk platform based on the Internet of things, which comprises: a terminal management module and a service management module;
the terminal management module comprises a support system interface and a communication capacity interface; the support system interface is respectively connected with the CRM, the navigation platform, the ISMP and the network management platform; the communication capacity interface is respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment;
the business management module comprises an interface module, an M2M application management submodule, a customized business module and a business management portal; the interface module is respectively connected with the SP application system and the EC application system;
the service management module and the terminal management module are respectively connected with a data center through a data access interface.
Preferentially, the communication ability interface respectively with intelligent home gateway, intelligent automobile terminal, product and intelligent industrial control equipment hookup are dressed to intelligence, specifically include:
the communication capacity interface is respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment through an industrial gateway; or
The communication capacity interface is respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment through a WAP; or
The communication capacity interface is respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment through CDMA; or
The communication capacity interface is respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment through ADSL.
Preferably, the intelligent home gateway is arranged in a home of the cell user and is used for being connected with a set top box and a home security system to acquire data services of the cell user.
Preferably, the support system interface is configured to send the multiple data services acquired by the smart home gateway to the CRM, the navigation platform, the ISMP, the network management platform, the CRM, the navigation platform, the ISMP, and the network management platform respectively perform data analysis and data statistics on the received multiple data services, and send data analysis and data statistics results of the multiple data services to the terminal management system.
Preferably, the terminal management system further comprises a service operation subsystem, wherein the service operation subsystem comprises service fault management and service statistics, and the service valuation management and the service statistics respectively determine terminal registration management, terminal fault management, terminal upgrade management, terminal configuration management and terminal state management corresponding to cell users according to the data analysis and the data statistics.
Preferentially, the M2M application management submodule comprises application scene management, M2M application access management, application online release and application fault management;
the M2M application access management is used for authenticating the accessed account and determining the account access authenticated by the M2M application access management.
Preferentially, the M2M applies access management to authenticate an accessed account, and specifically includes:
the M2M application management submodule receives an access request sent by an industry terminal in a CDMA mode, matches a service code carried in the access request with an industry terminal code, and allows access if matching is successful.
Preferentially, the customized service module comprises a service support system, and the service support system is used for being responsible for service binding charges defined by the service system, determining a corresponding cell user according to the service binding charges, and determining a product ordered by the cell user according to the cell user.
Preferably, after determining the product ordered by the cell user according to the cell user, the method further includes:
binding the tariff corresponding to the service according to the service determined by the service support system, and making a product strategy corresponding to the service; according to the product strategy, making a product business implementation plan corresponding to the product strategy;
and establishing a product payment mode and a management mode corresponding to the cell user according to the product strategy and the product service implementation plan.
Preferably, the customized service module comprises a service support system, and the service support system is also responsible for product sales and order management, and is used for determining sales channel support, sales activity management, business opportunity management, customer data establishment and order processing according to the service defined by the service system.
In an embodiment of the present invention, an intelligent community kiosk platform based on the internet of things is provided, including: a terminal management module and a service management module; the terminal management module comprises a support system interface and a communication capacity interface; the support system interface is respectively connected with the CRM, the navigation platform, the ISMP and the network management platform; the communication capacity interface is respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment; the business management module comprises an interface module, an M2M application management submodule, a customized business module and a business management portal; the interface module is respectively connected with the SP application system and the EC application system; the service management module and the terminal management module are respectively connected with a data center through a data access interface. The community information kiosk platform establishes a community service system capable of forming multi-party interaction, and takes the internet of things technology as a principle, integrates and applies various sensing technologies, modern network technologies, artificial intelligence and automation technologies, integrates factors such as resident living demand, building development and property management, subdivides various comprehensive information, matches the various comprehensive information according to the requirements of customers, has three characteristics of comprehensive sensing, reliable transmission and intelligent processing, and meets the requirements according to the requirements, so that the purpose that' going outside and home are at your side is realized; at home, the world is in your front.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
Fig. 1 is a schematic structural diagram of an intelligent community kiosk platform based on the internet of things according to an embodiment of the present invention;
FIG. 2 is a diagram illustrating an intelligent community access and bearer networking according to an embodiment of the present invention;
fig. 3 is a schematic diagram of a networking structure of a smart community M2M platform according to an embodiment of the present invention;
FIG. 4 is a schematic view of a product management process according to an embodiment of the present invention;
FIG. 5 is a schematic diagram illustrating a sales and order management process according to an embodiment of the present invention;
FIG. 6 is a schematic diagram of a billing finance processing flow according to an embodiment of the present invention;
FIG. 7 is a schematic diagram of a settlement management process according to an embodiment of the present invention;
FIG. 8 is a schematic view of a resource management process according to an embodiment of the present invention;
fig. 9 is a schematic view of a service provisioning process provided in the embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Fig. 1 illustrates an intelligent community kiosk platform based on the internet of things according to an embodiment of the present invention, and as shown in fig. 1, the kiosk platform includes: a terminal management module and a service management module.
Specifically, the terminal management module comprises a support system interface and a communication capacity interface. The support system interface is respectively connected with the CRM, the navigation platform, the ISMP and the network management platform; the communication capacity interface is respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment.
It should be noted that, in practical application, the communication capability interface may be connected to the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control device through the industrial gateway; the communication capacity interface can be respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment through the WAP; the communication capacity interface can be respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment through CDMA; the communication capability interface can also be respectively connected with an intelligent home gateway, an intelligent automobile terminal, an intelligent wearable product and intelligent industrial control equipment through ADSL.
Specifically, the terminal management module connects the existing automotive electronic products, home set-top boxes, smart phones & wearable devices, and property management facilities of residents in a wireless WIFI or super WIFI mode by using the existing digital and bidirectional HFC or IP broadband network of the community at home, so that connection between the rear-end platform and all the devices is realized. The access bandwidth of the existing private network is fully utilized, the safety of the network and information is ensured, and the family privacy and the individual privacy are ensured by matching with other technical means.
The home gateway and the sensor communicate in a wireless and wired mode, the home gateway and the set-top box adopt Ethernet interfaces, the set-top box adopts a standard-definition or high-definition bidirectional set-top box, the bidirectional access adopts an EPON + EOC or CMTS mode, and data services are converged by an Optical Line Terminal (OLT) and then are connected to an IP bearing network through a GE interface. As shown in particular in fig. 2.
After the information reported by the home gateway is transmitted through the broadband bearer network, the information is connected to each service server through an internal switch of the M2M platform and a Fast Ethernet (FE) port, as shown in fig. 3.
Specifically, the support system interface is used for respectively sending the multiple data services acquired by the intelligent home gateway to the CRM, the navigation platform, the ISMP and network management platform, the CRM, the navigation platform, the ISMP and the network management platform respectively perform data analysis and data statistics on the received multiple data services, and sending data analysis and data statistics results of the multiple data services to the terminal management system.
In the embodiment of the invention, the M2M service can support wireless access modes such as CDMA/SMS/WAP/MMS; the M2M platform can be connected with an industry gateway through an SMGP protocol, receives a short message initiated by an industry terminal, forwards the short message to a corresponding industry application system, receives the short message sent by the industry application system, and sends the short message to a specified industry terminal through a corresponding SMSC/ISMG. The M2M platform can communicate with MMSC through HTTP protocol, transfer multimedia message sent from industry terminal to appointed industry application system, and send multimedia message sent to industry application system to appointed industry terminal through MMSC. The M2M platform can communicate with the CDMA industry terminal through a TCP/IP protocol or UDP/IP, allocates a temporary IP address according to an access request of the CDMA industry terminal, establishes a TCP/IP connection and receives the collected data of the CDMA industry terminal.
After receiving the information sent by the industry terminal in the CDMA mode, the M2M platform analyzes the target service code, determines whether the terminal is the legal terminal of the client according to the corresponding relation between the service code and the industry terminal, only allows the legal terminal to send the information to the industry application system, and discards the information of other terminals, so as to prevent the industry application system from receiving illegal information.
The M2M platform can be accessed to a plurality of industry application systems simultaneously, the M2M platform receives the login request of the industry application systems, and the access is allowed by the response after authentication; the M2M platform maintains the communication connection with the industry application system, and closes the communication connection when normal communication can not be carried out in the specified time; transmitting the uploading information of the terminal to an industry application system; and forwarding the information sent to the terminal by the industry application system.
The M2M platform provides the following functions for industry application access management:
and industrial application access authentication is supported. The application interface specifies an authentication mode of an industry application access account, and only the industry application authenticated by the platform can be accessed to the platform;
and (5) key management. The M2M platform maintains a base key for industry applications that access the platform and generates session keys. Supporting a key synchronization process;
industry application message management. The system records the current connection state, connection time, quitting times and the like of the application system of the client and the system; and recording the information quantity and the number of information pieces transmitted and received by the industry application.
Specifically, M2M plays a major role in the platform:
(1) authentication management
Before providing service, the industry terminal sends registration information to the M2M platform, including terminal number, device type, supported communication mode, requested service code, whether the collected information interval is controllable, maximum information amount, alarm threshold and other information. The M2M platform authenticates the industry terminal and returns the result to the industry terminal, and the M2M platform only processes the data transmitted by the authenticated industry terminal.
(2) State management
The state of the industry terminal is divided into: an active state, a fault state, an exit state, a disabled state, etc.
The industry terminal enters a working state through the authentication of the M2M platform, enters a forbidden state without the authentication, and is judged to be a fault state if the industry terminal cannot provide services for a long time.
After the industry terminal passes the authentication of the M2M platform, the industry terminal can send data to the M2M platform and receive information in a working state; and in the working process of the industry terminal, regularly sending connection check information to the M2M platform, wherein the content comprises information such as position information, signal strength, operation condition, communication mode and the like, and the M2M platform returns a connection check response to the industry terminal after receiving the connection check information.
(3) Configuration management
The M2M platform may send control information to the industry terminal, and request to perform some operations, such as collecting data and reporting information immediately when the collection period is not up, changing an alarm threshold, changing a collection information interval, resetting the system, changing a communication mode, and the like.
(4) Terminal upgrade management
The M2M platform supports OMA DL, MIDP and standard HTTP protocol through a download platform module, and a set of simplified file download interface is packaged in the interface with the terminal, so that the terminal can complete the download of the upgrade package without switching to the download platform. The M2M platform provides terminal software management function, and an authorized operator can create a terminal upgrading task and send an upgrading notice to the terminal. The terminal can be connected to the platform to execute downloading.
(5) Fault management
The M2M platform checks the transmitted information of the industry terminal at regular time, and if the information of the industry terminal is not received within the specified time, the industry terminal is considered to be in fault. The M2M platform records the government-enterprise client and the position of the fault terminal, informs the management and maintenance personnel of the client through a short message, and simultaneously sends the fault information of the industry terminal to the application system of the client.
(6) Maintenance management
The M2M platform provides an operator interface for terminal management for platform system administrators and maintenance personnel for government and enterprise customers. The platform system administrator can operate and manage all the client terminals, and the maintenance personnel of the clients can only manage the terminals of the enterprises.
The platform system administrator selects the industry type (such as transportation, electric power, hydrology, weather, environmental monitoring, security and the like) through an operation interface, the M2M platform lists all client administrators of the industry according to the selected industry and then selects clients, the M2M platform lists terminal information of the clients according to regions (provinces and cities), and the administrators can check detailed information of all terminals of the regions after selecting a certain region:
using real-time information such as a communication mode, a service code, a current state and the like;
the industry terminal sends statistical information such as information quantity, received information quantity, failure times and the like;
the maintenance personnel of the client can directly select the industry terminals of different areas of the enterprise through the operation interface, and the detailed information of the terminals can be checked.
Specifically, the customized service module comprises a service support system, and the service support system is used for being responsible for service binding charges defined by the service system, determining a corresponding cell user according to the service binding charges, and determining a product ordered by the cell user according to the cell user.
Fig. 4 is a schematic view of a product management process provided in an embodiment of the present invention, as shown in fig. 4, which mainly includes the following steps:
1) and formulating a product strategy: binding the charges according to the service provided by the service system, and making a product strategy;
2) and formulating and implementing a product service plan: according to the product strategy, making a corresponding product business implementation plan;
3) establishing and managing the payment capability of the product: establishing a corresponding product payment mode and a corresponding management means according to a product strategy and a service plan;
4) designing and developing products: further designing and developing products for payment capability;
5) evaluating the product and marketing performance: and aiming at the developed product, further evaluating the product and marketing performance and adjusting the product strategy in real time.
Fig. 5 is a schematic diagram of a sales and order management process according to an embodiment of the present invention. Specifically, the business support system is responsible for product sales and order management, and according to the business defined by the relevant business system (such as interactive video internet of things application), the business support system realizes sales channel support, sales activity management, business opportunity management, customer data establishment and order processing completion, and the flow is shown in fig. 5:
1) and the sales channel supports: defining and recording basic information of various marketing channels, authorizing services defined by a related service system (such as interactive video Internet of things application), a product management system of a service support subsystem or products which can be sold in various communities and services which can be developed, supporting the approval process of channel qualification and the maintenance of approval rules, applying for qualification of different types, and setting different approval processes;
2) and sales activity management: mainly relates to a complete sales process, including complex sales conditions, sales to large customers, negotiation process, identifying sales objects, confirming customer requirements, carrying out scheme design aiming at the complex requirements of the customers and providing sales proposal and quotation;
3) and business management: the business is discovered and recorded, and the business management and tracking are carried out until the contract and the order are formed with the client. The specific functions comprise business record, major business approval, assignment and tracking and monitoring of business; is the core of the sales activity and runs through the whole sales activity process;
4) establishing customer data: responsible for creating or maintaining customer details in the system after the customer signs a contract, or before order entry. The scope of responsibility includes all the creation work that needs to be done to establish a complete customer relationship. Identifying a client, establishing basic data of the client, establishing an account, generating client extension data, and establishing a client hierarchy and a network relation;
5) and order processing: and the system is responsible for converting the customer requirements into orders in the system, monitoring the whole completion process of the orders, distributing information to a comprehensive billing and accounting settlement system of a settlement payment system and a service opening system of an operation support system according to the completed orders, and updating customer information. The method comprises the steps of order feasibility verification, entry, order generation and one-time expense calculation. Product ordering information of the provincial system is also uploaded to the central system and forwarded to a relevant service system (such as an interactive video Internet of things application) for service metering, authentication and authorization.
FIG. 6 is a schematic diagram of a billing finance processing flow according to an embodiment of the present invention; specifically, the settlement payment system performs accurate and personalized fee calculation and preferential treatment on the product consumption behavior of the user using a related service system (such as interactive video internet of things application), supports prepayment/post-payment, realizes the integrated charging capability, and generates a final personalized customer bill and account management for the user, and the processing flow is as shown in fig. 6:
1) and collecting charging events: the Authentication, Authorization and Accounting (AAA) subsystem of the related service system (such as interactive video Internet of things application) provides Accounting data for the system, and the system generates an acquisition Accounting bill and the like to provide data guarantee for further processing;
2) and charging processing: further processing the acquired data;
3) and account processing: performing accounting analysis according to the result of the charging processing;
4) and account management: further performing accounting management on the result of the accounting analysis;
5) and income guarantee: the results obtained from accounting management affect revenue assurance, which also affects accounting management;
6) and providing charging data: after the income guarantee, the charging data is provided.
Fig. 7 is a schematic diagram of a settlement management process according to an embodiment of the present invention. Specifically, the settlement payment system calculates the corresponding fee of a related service system (such as interactive video internet of things application) providing products or each community in a designated settlement period and generates related accounting information according to the charging data provided by the charging accounting processing module and in combination with a settlement rule, uploads the related accounting information to the central system, and performs settlement reconciliation with a supplier to determine settlement fee. The settlement management flow is as shown in FIG. 7:
1) and settlement data processing: making a data basis for settlement processing;
2) and settlement processing: further settlement is mainly carried out aiming at data processing;
3) and settling accounts: checking accounts of the result of settlement processing;
4) and settlement auditing and monitoring: and the settlement is monitored and checked, and the smooth settlement is guaranteed.
Fig. 8 is a schematic view of a resource management process provided in an embodiment of the present invention, specifically, an operation support system provides resource management for a backbone network transmission system through interaction with a service support system, and the process is as shown in fig. 8:
1) and resource planning: the method has the advantages that the method plays a guiding role in further building resources, and comprises the planning of various resources;
2) and resource construction: aiming at the planned scheme, the resources are constructed;
3) and resource allocation: reasonably configuring resources after the resources are built;
4) and resource maintenance: maintaining various resources after configuration;
5) and resource scrapping: and in the maintenance process, scrapping the resource with the problem.
Fig. 9 is a schematic diagram of a service provisioning process provided in an embodiment of the present invention, specifically, a customer relationship management system of a service support system provides order information and service order information for a service provisioning system in an operation support system, and the service provisioning system completes service provisioning, where the process is as shown in fig. 9:
1) and product scheme design: the relation between business resource actions and professional services, the relation between link library creation and the relation between configuration links and the professional services can be configured;
2) order management: the business form can be received and formatted;
3) and service design: based on the customer order (or service order, dispatch) and the result of the service design is to generate an order flow instance while breaking the customer order into service orders; the comprehensive design functions of a resource configuration scheme, a flow template selection and a construction scheme related to the service opening flow can be realized;
4) and service configuration: the functions of constructing the real network resources distributed by the dispatching list or the service order can be supported, and the functions comprise gateway type configuration construction, door-to-door construction and service test;
5) and service activation: supporting generation of a completion report and informing each associated system of activating products, wherein the completion report mainly comprises a process of resource completion reporting, order completion reporting and order completion reporting, and informing a Customer Relationship Management (CRM) system of order completion;
6) service opening management and control: the functions of opening service level protocol management, opening measurement management and interfering and processing the state expression that the expected task cannot be normally completed in the service process are realized.
In summary, an embodiment of the present invention provides an intelligent community kiosk platform based on the internet of things, including: a terminal management module and a service management module; the terminal management module comprises a support system interface and a communication capacity interface; the support system interface is respectively connected with the CRM, the navigation platform, the ISMP and the network management platform; the communication capacity interface is respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment; the business management module comprises an interface module, an M2M application management submodule, a customized business module and a business management portal; the interface module is respectively connected with the SP application system and the EC application system; the service management module and the terminal management module are respectively connected with a data center through a data access interface. The community information kiosk platform establishes a community service system capable of forming multi-party interaction, and takes the internet of things technology as a principle, integrates and applies various sensing technologies, modern network technologies, artificial intelligence and automation technologies, integrates factors such as resident living demand, building development and property management, subdivides various comprehensive information, matches the various comprehensive information according to the requirements of customers, has three characteristics of comprehensive sensing, reliable transmission and intelligent processing, and meets the requirements according to the requirements, so that the purpose that' going outside and home are at your side is realized; at home, the world is in your front.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
The present invention is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While preferred embodiments of the present invention have been described, additional variations and modifications in those embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all such alterations and modifications as fall within the scope of the invention.
It will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include such modifications and variations.
Claims (6)
1. The utility model provides an intelligent community information kiosk platform based on thing networking which characterized in that includes: a terminal management module and a service management module;
the terminal management module comprises a support system interface and a communication capacity interface; the support system interface is respectively connected with the CRM, the navigation platform, the ISMP and the network management platform; the communication capacity interface is respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment;
the business management module comprises an interface module, an M2M application management submodule, a customized business module and a business management portal; the interface module is respectively connected with the SP application system and the EC application system;
the service management module and the terminal management module are respectively connected with a data center through a data access interface;
communication ability interface respectively with intelligent home gateway, intelligent automobile terminal, product and intelligent industrial control equipment hookup are dressed to intelligence, specifically include:
the communication capacity interface is respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment through an industrial gateway; or
The communication capacity interface is respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment through a WAP; or
The communication capacity interface is respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment through CDMA; or
The communication capacity interface is respectively connected with the intelligent home gateway, the intelligent automobile terminal, the intelligent wearable product and the intelligent industrial control equipment through ADSL;
the intelligent home gateway is arranged in a home of a cell user and is used for being connected with a set top box and a home security system to acquire data services of the cell user;
the support system interface is used for respectively sending the plurality of data services acquired by the intelligent home gateway to the CRM, the navigation platform, the ISMP, the network management platform, the CRM, the navigation platform, the ISMP and the network management platform, and respectively performing data analysis and data statistics on the plurality of received data services and sending data analysis and data statistics results of the plurality of data services to the terminal management system; the terminal management system also comprises a service operation subsystem, wherein the service operation subsystem comprises service fault management and service statistics, and the service valuation management and the service statistics respectively determine terminal registration management, terminal fault management, terminal upgrade management, terminal configuration management and terminal state management corresponding to cell users according to the data analysis and the data statistics.
2. The internet of things-based intelligent community kiosk platform of claim 1, wherein said M2M application management submodule comprises application scenario management, M2M application access management, on-application line publication and application fault management;
the M2M application access management is used for authenticating the accessed account and determining the account access authenticated by the M2M application access management.
3. The internet-of-things-based intelligent community kiosk platform of claim 1, wherein the M2M applies access management for authenticating an accessed account, specifically comprising:
the M2M application management submodule receives an access request sent by an industry terminal in a CDMA mode, matches a service code carried in the access request with an industry terminal code, and allows access if matching is successful.
4. The intelligent community kiosk platform based on internet of things of claim 1, wherein the customized service module comprises a service support system, the service support system is used for being responsible for service binding tariffs defined by a service system, determining a corresponding cell user according to the service binding tariffs, and determining products ordered by the cell user according to the cell user.
5. The internet of things-based intelligent community kiosk platform of claim 4, further comprising, after determining the products ordered by a cell user based on the cell user:
binding the tariff corresponding to the service according to the service determined by the service support system, and making a product strategy corresponding to the service; according to the product strategy, making a product business implementation plan corresponding to the product strategy;
and establishing a product payment mode and a management mode corresponding to the cell user according to the product strategy and the product service implementation plan.
6. The Internet of things-based intelligent community kiosk platform of claim 1,
the customized service module comprises a service support system, and the service support system is also responsible for product sales and order management and is used for determining sales channel support, sales activity management, business opportunity management, customer data establishment and order processing according to the service defined by the service system.
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