CN107832941A - Order processing method and device - Google Patents
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- CN107832941A CN107832941A CN201711060756.5A CN201711060756A CN107832941A CN 107832941 A CN107832941 A CN 107832941A CN 201711060756 A CN201711060756 A CN 201711060756A CN 107832941 A CN107832941 A CN 107832941A
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- 238000003672 processing method Methods 0.000 title claims abstract description 17
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
- G06Q10/063112—Skill-based matching of a person or a group to a task
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
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- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
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Abstract
The invention provides a kind of order processing method and device, it is related to Internet technical field, methods described includes：The administrator terminal receives the landing request information that user sends, and the landing request information includes the identity information of user；Whether the identity information of the user in the landing request information for judging to receive matches with the identity information prestored；If the determination result is YES, sequence information is received, the sequence information includes service time；Judge in service time for including in sequence information, whether the quantity for meeting the attendant of the first preparatory condition is more than quantity on order；If the quantity for meeting the attendant of the first preparatory condition is more than quantity on order, sequence information is sent to the service's teacher terminal for the attendant for meeting the first preparatory condition；If the quantity for meeting the attendant of the first preparatory condition is less than quantity on order, prompt message is sent, improves efficiency of operation.
Description
Technical field
The present invention relates to Internet technical field, in particular to a kind of order processing method and device.
Background technology
With the rapid development of computer technology, the communication technology and other correlation techniques, intellectuality, the information of work pattern are sent
It is melted into as the development trend of certainty.
Typically now receive user send work ask after, by manually sending work, not only efficiency is low, is also easy to malfunction.
The content of the invention
In view of this, the purpose of the embodiment of the present invention is to provide a kind of order processing method and device, above-mentioned to solve
Problem.
In a first aspect, the present invention provides a kind of order processing method, applied to household services system, the household services system
System includes client terminal, service teacher terminal, administrator terminal, and methods described includes：The administrator terminal receives user and sent
Landing request information, the landing request information includes the identity information of user；Judge the landing request information received
In the identity information of user whether matched with the identity information prestored；If the determination result is YES, sequence information, institute are received
Stating sequence information includes service time；Judge in service time for including in sequence information, meet the service of the first preparatory condition
Whether the quantity of personnel is more than quantity on order, and first preparatory condition is used to characterize the visitor that attendant does not need to service
Family；If the quantity for meeting the attendant of the first preparatory condition is more than quantity on order, it is default to meeting first to send sequence information
Service's teacher terminal of the attendant of condition；If the quantity for meeting the attendant of the first preparatory condition is less than quantity on order, hair
Prompt message is sent, the prompt message is used to characterize current order completely.
Second aspect, the present invention provide a kind of order processing device, and described device includes：First receiving unit, for connecing
The landing request information that user sends is received, the landing request information includes the identity information of user.First judging unit, is used for
Whether the identity information of the user in the landing request information for judging to receive matches with the identity information prestored.Second
Receiving unit, for when the judged result of the first judging unit is is, receiving sequence information, the sequence information includes service
Time.Second judging unit, in service time for judging to include in sequence information, meeting the service people of the first preparatory condition
Whether the quantity of member is more than quantity on order, and first preparatory condition is used to characterize the client that attendant does not need to service.
First transmitting element, for judging that the quantity for meeting the attendant of the first preparatory condition is more than order in the second judging unit
During quantity, sequence information is sent to the service's teacher terminal for the attendant for meeting the first preparatory condition.Second transmitting element, is used for
When the second judging unit judges that the quantity for meeting the attendant of the first preparatory condition is less than quantity on order, prompting letter is sent
Breath, the prompt message are used to characterize current order completely.
The beneficial effects of the invention are as follows：
Order processing method and device provided by the invention, user send logging request by client terminal, and in identity
For checking information after the match is successful, administrator terminal receives the sequence information of user, and searches qualified attendant, will order
Single information is sent to service's teacher terminal of corresponding attendant, improve efficiency of operation.
Other features and advantages of the present invention will illustrate in subsequent specification, also, partly become from specification
It is clear that or by implementing understanding of the embodiment of the present invention.The purpose of the present invention and other advantages can be by saying what is write
Specifically noted structure is realized and obtained in bright book, claims and accompanying drawing.
Brief description of the drawings
In order to illustrate the technical solution of the embodiments of the present invention more clearly, below by embodiment it is required use it is attached
Figure is briefly described, it will be appreciated that the following drawings illustrate only certain embodiments of the present invention, therefore be not construed as pair
The restriction of scope, for those of ordinary skill in the art, on the premise of not paying creative work, can also be according to this
A little accompanying drawings obtain other related accompanying drawings.
Fig. 1 is the structured flowchart of household services system provided in an embodiment of the present invention；
Fig. 2 is the structural representation of electronic equipment provided in an embodiment of the present invention；
Fig. 3 is the step flow chart for the order processing method that first embodiment of the invention provides；
Fig. 4 is the structured flowchart for the order processing device that second embodiment of the invention provides.
Embodiment
Those skilled in the art are seeking a kind of instrument or method for improving the problem always for a long time.
In consideration of it, the designer of the present invention is by long-term exploration and trial, and multiple experiment and effort, constantly
Reform and innovation, draw the order processing method and device shown in this programme.
To make the purpose, technical scheme and advantage of the embodiment of the present invention clearer, below in conjunction with the embodiment of the present invention
Middle accompanying drawing, the technical scheme in the embodiment of the present invention is clearly and completely described, it is clear that described embodiment is only
It is part of the embodiment of the present invention, rather than whole embodiments.The present invention being generally described and illustrated herein in the accompanying drawings is real
Applying the component of example can be configured to arrange and design with a variety of.Therefore, it is of the invention to what is provided in the accompanying drawings below
The detailed description of embodiment is not intended to limit the scope of claimed invention, but is merely representative of the selected reality of the present invention
Apply example.Based on embodiments of the invention, institute that those skilled in the art are obtained on the premise of creative work is not made
There is other embodiment, belong to the scope of protection of the invention.
It should be noted that：Similar label and letter represents similar terms in following accompanying drawing, therefore, once a certain Xiang Yi
It is defined, then it further need not be defined and explained in subsequent accompanying drawing in individual accompanying drawing.Meanwhile the present invention's
In description, term " first ", " second " etc. are only used for distinguishing description, and it is not intended that instruction or hint relative importance.
Fig. 1 is the structured flowchart of household services system provided in an embodiment of the present invention, the household services system 100, is wrapped
Include：Client terminal 110, service teacher terminal 120 and administrator terminal 130, the administrator terminal 130 are whole with client respectively
End 110 and service teacher's terminal are by wireless connection, to enter row data communication or interaction..
The client terminal 110, service teacher terminal 120 and administrator terminal 130 can be smart mobile phone, individual number
The terminal devices such as word assistant (personal digital assistant, PDA), wearable device.
Fig. 2 shows a kind of structured flowchart for the electronic equipment 200 that can be applied in the embodiment of the present application.The electronic equipment
200 can be used as client terminal 110, service teacher terminal 120 and administrator terminal 130.As shown in Fig. 2 electronic equipment 200
Memory 202, storage control 203, processor 204 and mixed-media network modules mixed-media 205 can be included.
It is directly or indirectly electric between memory 202, storage control 203, processor 204,205 each element of mixed-media network modules mixed-media
Connection, to realize the transmission of data or interaction.For example, one or more communication bus or signal can be passed through between these elements
Bus realizes electrical connection.The order processing method respectively include it is at least one can be with the shape of software or firmware (firmware)
Formula is stored in the software function module in memory 202, such as the software function module or meter that the order processing device includes
Calculation machine program.
Memory 202 can store various software programs and module, the order processing side provided such as the embodiment of the present application
Programmed instruction/module corresponding to method and device.Processor 204 by operation be stored in software program in memory 202 and
Module, so as to perform various function application and data processing, that is, realize the order processing method in the embodiment of the present application.Storage
Device 202 can include but is not limited to random access memory (Random Access Memory, RAM), read-only storage (Read
Only Memory, ROM), programmable read only memory (Programmable Read-Only Memory, PROM) is erasable
Read-only storage (Erasable Programmable Read-Only Memory, EPROM), electricallyerasable ROM (EEROM)
(Electric Erasable Programmable Read-Only Memory, EEPROM) etc..
Processor 204 can be a kind of IC chip, have signal handling capacity.Above-mentioned processor can be general
Processor, including central processing unit (Central Processing Unit, abbreviation CPU), network processing unit (Network
Processor, abbreviation NP) etc.；It can also be digital signal processor (DSP), application specific integrated circuit (ASIC), ready-made programmable
Gate array (FPGA) either other PLDs, discrete gate or transistor logic, discrete hardware components.It can
To realize or perform disclosed each method, step and the logic diagram in the embodiment of the present application.General processor can be micro-
Processor or the processor can also be any conventional processors etc..
Mixed-media network modules mixed-media 205 is used to receiving and sending network signal.Above-mentioned network signal may include wireless signal or have
Line signal.
Electronic equipment 200 can also include display module, and the display module can be in the client terminal 110, service teacher
Any one in terminal 120 and administrator terminal 130 provides (such as the user's operation of an interactive interface between user
Interface) or for display image data give user reference.
It should be noted that order processing method provided in an embodiment of the present invention, applied to household services system.User needs
When wanting household services, placed an order by client terminal.Management terminal is background processing system, has special administrative staff to be responsible for prison
Pipe, user connect client terminal and service teacher's terminal.Service teacher's terminal is supervised by attendant, for receiving management terminal hair
The information sent, and to administrator terminal upload information.
User is sent sequence information to administrator terminal by client terminal, is selected by administrator terminal qualified
Attendant simultaneously sends sequence information to service's teacher terminal of corresponding attendant.
First embodiment
Fig. 3, the step flow chart of order processing method provided in an embodiment of the present invention are referred to, methods described includes：
Step S310, the administrator terminal receive the landing request information that user sends.
It is soft by the application of user terminal when user is needed to the administrator terminal transmission sequence information of household services system
Part logs in, that is, sends landing request information, the landing request information includes the identity information of user.
In one embodiment, user can pass through the account information of third-party platform, such as wechat, QQ, microblogging etc.
Log in household services systematic difference.In another embodiment, user passes through account that is registered in advance and generating and password
Logged in.In the third embodiment, user can also log in use by way of phone number and identifying code.
Step S320, the identity for judging the identity information of the user in the landing request information of reception and prestoring
Whether information matches.
As a kind of embodiment, when user is logged in by way of phone number and short message verification code, step S320
Also include：
The account information that user is sent by client terminal is received, the account information is the phone number of user.
Generation checking information corresponding with account information, checking information is sent to the client terminal of user.
The checking information of user's input is received, if the checking information of the user's input received and generation and account information pair
The checking information matching answered, the then identity information for characterizing user match with the identity information prestored.
As another embodiment, user by it is registered in advance when account and during password login, step S320 bags
Include：
Receive account information and the encrypted message that user is sent by client terminal.The encrypted message can be numeral
Password, graphical passwords information, finger print information, acoustic information, iris information etc..
If the encrypted message received matches with the encrypted message prestored, the identity information of user is characterized with depositing in advance
The identity information matching of storage.
Further, the order processing method of the invention for implementing offer also includes the information of interest for collecting user, and
It is user's Push Service product information and the other information related to service product information according to the information of interest of user.Tool
Body comprises the following steps：
The information of interest of user is received, the information of interest is that user browses record, order note in client terminal
Record.
The information of interest of user can be collected by following several ways：
In one embodiment, after user logins successfully, product information etc., keeper are browsed by client terminal
The product information that browses that terminal receives user records, and associates and preserve with the account information of corresponding user.
In another embodiment, receive and preserve the sequence information of user, sequence information is emerging as the sense of user
Interesting information simultaneously associates preservation in the account information of corresponding user.
In the third embodiment, administrator terminal can be collected by other means, such as short message, call etc.
The information of interest of the user of record.
The service item information related to client's information of interest is searched, the service item information found is sent to right
The client terminal of the user answered.
According to the items of interest information of the user found, related service item information is pushed for user, for example, phase
The information such as the preferential activity closed.
Step S321, if step S320 judged result is yes, sequence information is received, when the sequence information includes service
Between.
After user logs in and browses the service product information of correlation, if desired attendant services, and is sent out by client terminal
Sequence information is sent, or by contacting administrative staff, the sequence information of user is recorded in administrator terminal by contact personnel.
The product item that the sequence information includes the service time of client's needs and needs service, or can also wrap
Include other projects of client's needs, such as relevant information of attendant of user's needs etc..
Step S330, judge in service time for including in sequence information, meet the attendant's of the first preparatory condition
Whether quantity is more than quantity on order.First preparatory condition is used to characterize the client that attendant does not need to service.
Whether after administrator terminal receives sequence information, searching has attendant to be in sky in the time needed in user
Not busy state, i.e., the client serviced without needs.
Step S331, if the quantity for meeting the attendant of the first preparatory condition is more than quantity on order, send sequence information
To the service's teacher terminal for the attendant for meeting the first preparatory condition.
If the quantity for meeting the attendant of the first preparatory condition is more than quantity on order, that is, it is characterized in the service of user's needs
In time, there is unnecessary attendant to provide service for the user, administrator terminal is to the service time needed in user
Service's teacher terminal that interior idle attendant holds sends sequence information, should to remind attendant to be within the corresponding time
User provides service.
As a kind of embodiment, step S331 specifically includes following steps：
If the quantity for meeting the attendant of the first preparatory condition is more than quantity on order, looked into from meeting in the first preparatory condition
The attendant for meeting the second preparatory condition is looked for, second preparatory condition is the preferential rule for Order splitting pre-set
Then.
The priority rule is keeper's rule set in advance, and user has multiple clothes within the service time that user specifies
During business personnel's free time, one of them is selected as user service from multiple attendants.
Specifically, the priority rule can be：If user has the attendant specified, there is the service specified in user
During personnel's free time, sequence information is sent to service's teacher terminal of the attendant specified to user；If user has the service specified
Any one or a few in the sex of personnel, age and educational background, indicator shares the clothes specified of other service requests of family
Business personnel, and sequence information is sent to meeting in the service's teacher terminal for the attendant that user specifies；If user does not specify, look into
Look for user to need the product item serviced, and find out the attendant that service times are most in the product item and taken for the user
Business.If having, multiple attendants are identical in the number of the service product project and number is most, then in these attendants
It is user service to search CSAT highest attendant in the service product project.
Certainly, in other embodiments, priority rule can also be Else Rule, and the description of the present embodiment does not limit
It is fixed.
It is whole to service teacher for meeting the attendant for meeting the second preparatory condition in the first preparatory condition to send sequence information
End.
Step S332, if the quantity for meeting the attendant of the first preparatory condition is less than quantity on order, prompt message is sent,
The prompt message is used to characterize current order completely.
Further, order processing method provided in an embodiment of the present invention, in addition to prestore information table of arranging an order according to class and grade：
Reception is arranged an order according to class and grade information table, and the information table of arranging an order according to class and grade is used to characterize the attendant that idle condition is in preset time
Quantity.
Information table of arranging an order according to class and grade is that keeper pre-sets and is stored in administrator terminal, can show each attendant
Working time in preset time.
The time that the preset time user as needed sends the order time in advance determines, if for example, Administrator
When sending sequence information to need user to carry the previous day, information of arranging an order according to class and grade will show that attendant's total quantity, the needs of second day are
The quantity of the attendant of user service and specific service time, the quantity of attendant in idle condition etc..
Arrange an order according to class and grade the sequence information real-time update that information table arrives always according to real-time reception, for example, the service people of system storage
The sum of member is 20, has had 10 attendants to receive reservation in advance, and is arranged an order according to class and grade, and also 10 attendants are in the free time
State, then the same day can also receive ten sequence informations, and in every reception once, update a sequence information table, work as order
After quantity exceedes the quantity of the attendant for the service of providing, order is discharged to second day or refused sequence information.
Second embodiment
Fig. 4 is referred to, the structured flowchart of the order processing device 400 provided for present pre-ferred embodiments, the order
Processing unit 400 includes：
First receiving unit 410, for receiving the landing request information of user's transmission, the landing request information includes using
The identity information at family.
First judging unit 420, for the user in the landing request information that judges to receive identity information with it is pre-
Whether the identity information first stored matches.
As a kind of embodiment, first judging unit 420 include the 5th receiving unit, the 3rd transmitting element and
6th receiving unit.
5th receiving unit, the account information sent for receiving user by client terminal, the account information are use
The phone number at family.
3rd transmitting element, for generating checking information corresponding with account information, checking information is sent to user's
Client terminal.
6th receiving unit, for receive user input checking information, if receive user input checking information with
Checking information corresponding with the account information matching of generation, the then identity information for characterizing the identity information of user and prestoring
Match somebody with somebody.
As another embodiment, first judging unit 420 includes：
7th receiving unit, for receiving account information and the encrypted message that user is sent by client terminal.If connect
The encrypted message of receipts matches with the encrypted message prestored, then the identity information for characterizing the identity information of user and prestoring
Matching.
Second receiving unit 430, it is described for when the judged result of the first judging unit is is, receiving sequence information
Sequence information includes service time.
Second judging unit 440, in service time for judging to include in sequence information, meeting the first preparatory condition
Whether the quantity of attendant is more than quantity on order, and first preparatory condition does not need what is serviced for characterizing attendant
Client.
First transmitting element 450, for the attendant's that judges to meet the first preparatory condition in the second judging unit
When quantity is more than quantity on order, sequence information is sent to the service's teacher terminal for the attendant for meeting the first preparatory condition.
As a kind of embodiment, first transmitting element 450 includes the first searching unit and the first transmission is single
Member：
First searching unit, for judging the quantity for meeting the attendant of the first preparatory condition in the second judging unit
More than quantity on order, the attendant for meeting the second preparatory condition is searched in the first preparatory condition from meeting, described second is default
Condition is the priority rule for Order splitting pre-set.
First transmission sub-unit, meet for sending sequence information and meet the clothes of the second preparatory condition in the first preparatory condition
Service's teacher terminal of business personnel.
Second transmitting element 460, for the attendant's that judges to meet the first preparatory condition in the second judging unit
When quantity is less than quantity on order, prompt message is sent, the prompt message is used to characterize current order completely.
Further, the order processing device of the invention for implementing offer also includes the 3rd receiving unit：
3rd receiving unit, for receiving information table of arranging an order according to class and grade, the information table of arranging an order according to class and grade is used to characterize in preset time to be in
The quantity of the attendant of idle condition.
Further, the present invention implements the order processing device of offer also including the 4th receiving unit and the second lookup
Unit.
4th receiving unit, for receiving the information of interest of user, the information of interest is user in client terminal
Browse record, order record.
Second searching unit, for searching the service item information related to client's information of interest, the clothes that will be found
Business project information is sent to the client terminal of corresponding user.
In summary, order processing method and device provided in an embodiment of the present invention, user are sent by client terminal and stepped on
After record is asked, and the match is successful in authentication information, administrator terminal receives the sequence information of user, and searches eligible
Attendant, sequence information is sent to service's teacher terminal of corresponding attendant, improves efficiency of operation.
In several embodiments provided herein, it should be understood that disclosed apparatus and method, can also pass through
Other modes are realized.Device embodiment described above is only schematical, for example, flow chart and block diagram in accompanying drawing
Show the device of multiple embodiments according to the present invention, method and computer program product architectural framework in the cards,
Function and operation.At this point, each square frame in flow chart or block diagram can represent the one of a module, program segment or code
Part, a part for the module, program segment or code include one or more and are used to realize holding for defined logic function
Row instruction.It should also be noted that at some as in the implementation replaced, the function that is marked in square frame can also with different from
The order marked in accompanying drawing occurs.For example, two continuous square frames can essentially perform substantially in parallel, they are sometimes
It can perform in the opposite order, this is depending on involved function.It is it is also noted that every in block diagram and/or flow chart
The combination of individual square frame and block diagram and/or the square frame in flow chart, function or the special base of action as defined in performing can be used
Realize, or can be realized with the combination of specialized hardware and computer instruction in the system of hardware.
In addition, each functional module in each embodiment of the present invention can integrate to form an independent portion
Point or modules individualism, can also two or more modules be integrated to form an independent part.
If the function is realized in the form of software function module and is used as independent production marketing or in use, can be with
It is stored in a computer read/write memory medium.Based on such understanding, technical scheme is substantially in other words
The part to be contributed to prior art or the part of the technical scheme can be embodied in the form of software product, the meter
Calculation machine software product is stored in a storage medium, including some instructions are causing a computer equipment (can be
People's computer, server, or network equipment etc.) perform all or part of step of each embodiment methods described of the present invention.
And foregoing storage medium includes：USB flash disk, mobile hard disk, read-only storage (ROM, Read-Only Memory), arbitrary access are deposited
Reservoir (RAM, Random Access Memory), magnetic disc or CD etc. are various can be with the medium of store program codes.Need
Illustrate, herein, such as first and second or the like relational terms be used merely to by an entity or operation with
Another entity or operation make a distinction, and not necessarily require or imply between these entities or operation any this reality be present
The relation or order on border.
Term " comprising ", "comprising" or any other variant thereof is intended to cover non-exclusive inclusion, so that bag
To include process, method, article or the equipment of a series of elements not only include those key elements, but also including being not expressly set out
Other element, or also include for this process, method, article or the intrinsic key element of equipment.Do not limiting more
In the case of, the key element that is limited by sentence "including a ...", it is not excluded that in the process including the key element, method, thing
Other identical element in product or equipment also be present.
The preferred embodiments of the present invention are the foregoing is only, are not intended to limit the invention, for the skill of this area
For art personnel, the present invention can have various modifications and variations.Within the spirit and principles of the invention, that is made any repaiies
Change, equivalent substitution, improvement etc., should be included in the scope of the protection.It should be noted that：Similar label and letter exists
Similar terms is represented in following accompanying drawing, therefore, once being defined in a certain Xiang Yi accompanying drawing, is then not required in subsequent accompanying drawing
It is further defined and explained.
The foregoing is only a specific embodiment of the invention, but protection scope of the present invention is not limited thereto, any
Those familiar with the art the invention discloses technical scope in, change or replacement can be readily occurred in, should all be contained
Cover within protection scope of the present invention.Therefore, protection scope of the present invention described should be defined by scope of the claims.
It should be noted that herein, such as first and second or the like relational terms are used merely to a reality
Body or operation make a distinction with another entity or operation, and not necessarily require or imply and deposited between these entities or operation
In any this actual relation or order.Moreover, term " comprising ", "comprising" or its any other variant are intended to
Nonexcludability includes, so that process, method, article or equipment including a series of elements not only will including those
Element, but also the other element including being not expressly set out, or it is this process, method, article or equipment also to include
Intrinsic key element.In the absence of more restrictions, the key element limited by sentence "including a ...", it is not excluded that
Other identical element also be present in process, method, article or equipment including the key element.
Claims (10)
- A kind of 1. order processing method, it is characterised in that applied to household services system, the household services system includes client Terminal, service teacher terminal, administrator terminal, methods described include：The administrator terminal receives the landing request information that user sends, and the identity that the landing request information includes user is believed Breath；Whether the identity information of the user in the landing request information for judging to receive matches with the identity information prestored；If the determination result is YES, sequence information is received, the sequence information includes service time；Judge in service time for including in sequence information, whether the quantity for meeting the attendant of the first preparatory condition is more than and orders Odd number amount, first preparatory condition are used to characterize the client that attendant does not need to service；If the quantity for meeting the attendant of the first preparatory condition is more than quantity on order, it is default to meeting first to send sequence information Service's teacher terminal of the attendant of condition；If the quantity for meeting the attendant of the first preparatory condition is less than quantity on order, prompt message, the prompt message are sent It is full for characterizing current order.
- 2. according to the method for claim 1, it is characterised in that if the quantity of the attendant for meeting preparatory condition is big In quantity on order, send sequence information to the attendant for meeting preparatory condition service's teacher terminal the step of, including：If the quantity for meeting the attendant of the first preparatory condition is more than quantity on order, symbol is searched in the first preparatory condition from meeting The attendant of the second preparatory condition is closed, second preparatory condition is the priority rule for Order splitting pre-set；Sequence information is sent to the service's teacher terminal for meeting the attendant for meeting the second preparatory condition in the first preparatory condition.
- 3. according to the method for claim 1, it is characterised in that the administrator terminal receives the logging request that user sends Before the step of information, methods described also includes：Reception is arranged an order according to class and grade information table, and the information table of arranging an order according to class and grade is used for the number for characterizing the attendant in idle condition in preset time Amount.
- 4. according to the method for claim 1, it is characterised in that it is described if the determination result is YES, receive the step of sequence information After rapid, methods described also includes：The information of interest of user is received, the information of interest is that user browses record, order record in client terminal；The service item information related to client's information of interest is searched, the service item information found is sent to corresponding The client terminal of user.
- 5. according to the method for claim 1, it is characterised in that the body in the landing request information for judging the reception The step of whether part information matches with the identity information prestored, including：The account information that user is sent by client terminal is received, the account information is the phone number of user；Generation checking information corresponding with account information, checking information is sent to the client terminal of user；The checking information of user's input is received, if the checking information of the user's input received is corresponding with account information with generation Checking information matches, then the identity information for characterizing user matches with the identity information prestored.
- 6. according to the method for claim 1, it is characterised in that the body in the landing request information for judging the reception The step of whether part information matches with the identity information prestored, including：Receive account information and the encrypted message that user is sent by client terminal；If the encrypted message received match with the encrypted message prestored, the identity information of sign user is with prestoring Identity information matches.
- 7. a kind of order processing device, it is characterised in that described device includes：First receiving unit, for receiving the landing request information of user's transmission, the landing request information includes the body of user Part information；First judging unit, for the user in the landing request information that judges to receive identity information and prestore Whether identity information matches；Second receiving unit, for when the judged result of the first judging unit is is, receiving sequence information, the sequence information Including service time；Second judging unit, in service time for judging to include in sequence information, meeting the service people of the first preparatory condition Whether the quantity of member is more than quantity on order, and first preparatory condition is used to characterize the client that attendant does not need to service；First transmitting element, the quantity for judging to meet the attendant of the first preparatory condition in the second judging unit are more than During quantity on order, sequence information is sent to the service's teacher terminal for the attendant for meeting the first preparatory condition；Second transmitting element, the quantity for judging to meet the attendant of the first preparatory condition in the second judging unit are less than During quantity on order, prompt message is sent, the prompt message is used to characterize current order completely.
- 8. device according to claim 7, it is characterised in that first transmitting element includes：First searching unit, the quantity for judging to meet the attendant of the first preparatory condition in the second judging unit are more than Quantity on order, the attendant for meeting the second preparatory condition, second preparatory condition are searched in the first preparatory condition from meeting For the priority rule for Order splitting pre-set；First transmission sub-unit, meet for sending sequence information and meet the service people of the second preparatory condition in the first preparatory condition Service's teacher terminal of member.
- 9. device according to claim 7, it is characterised in that described device also includes：3rd receiving unit, for receiving information table of arranging an order according to class and grade, the information table of arranging an order according to class and grade was used to characterize in preset time in the free time The quantity of the attendant of state.
- 10. device according to claim 7, it is characterised in that described device also includes：4th receiving unit, for receiving the information of interest of user, the information of interest is user in the clear of client terminal Look at record, order record；Second searching unit, for searching the service item information related to client's information of interest, the service entry that will be found Mesh information is sent to the client terminal of corresponding user.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711060756.5A CN107832941A (en) | 2017-10-31 | 2017-10-31 | Order processing method and device |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201711060756.5A CN107832941A (en) | 2017-10-31 | 2017-10-31 | Order processing method and device |
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| CN107832941A true CN107832941A (en) | 2018-03-23 |
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| CN201711060756.5A Pending CN107832941A (en) | 2017-10-31 | 2017-10-31 | Order processing method and device |
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| CN (1) | CN107832941A (en) |
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| CN109272343A (en) * | 2018-08-07 | 2019-01-25 | 深圳市元征科技股份有限公司 | Sales information acquisition methods and terminal device |
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| CN109545390A (en) * | 2018-10-23 | 2019-03-29 | 平安医疗健康管理股份有限公司 | A kind of information processing method, device, server and computer readable storage medium |
| CN109886557A (en) * | 2019-01-25 | 2019-06-14 | 深圳微品致远信息科技有限公司 | A kind of order distribution method and system based on big data and gridding |
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| CN115099777A (en) * | 2022-06-23 | 2022-09-23 | 北京字跳网络技术有限公司 | Information processing method, device, equipment and medium |
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Application publication date: 20180323 |