CN107809549B - A kind of local number of changing method and voice gateways - Google Patents
A kind of local number of changing method and voice gateways Download PDFInfo
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- CN107809549B CN107809549B CN201711331885.3A CN201711331885A CN107809549B CN 107809549 B CN107809549 B CN 107809549B CN 201711331885 A CN201711331885 A CN 201711331885A CN 107809549 B CN107809549 B CN 107809549B
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- calling
- voice gateways
- changing
- banquet
- user
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42136—Administration or customisation of services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/4228—Systems providing special services or facilities to subscribers in networks
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
Abstract
The present invention relates to field of voice communication, it discloses a kind of local number of changing method, solve the problem of that the number of changing is at high cost in traditional technology, the destination number controlled further solution original number out-of-service time cannot be arranged on demand by user.This method comprises: a. configures original number to call the Number for access of distribution module automatically, and deleted from the port of voice gateways；B. it is configured to the new digit to call distribution module automatically and uniquely attend a banquet, configuration state of attending a banquet is to ignore check-in state；C. voice gateways are when being connected to the calling for original number, by calling automatic connection to new digit.In addition, being suitable for enterprises number the invention also discloses a kind of voice gateways and changing.
Description
Technical field
The present invention relates to field of voice communication, and in particular to a kind of local number of changing method and voice gateways.
Background technique
With social development, various scopes of the enterprise are constantly promoted, and enterprises communication requirement is also more and more, are increased in public network
While the type of value business is increasing, to save communication cost, also got in the internal demand for realizing communication and value-added service
Come more.
In VOIP (networking telephone) network, tradition realizes the method flow of the telephone-moving number of changing are as follows:
1, original number A has registered telephone-moving number changing service in core net IMS (IP multimedia subsystem, IMS), and the number of changing is at new digit B；
2, after registering the business, the corresponding number of changing entry is generated in the service database of IMS；
3, when user C dials the original number of user A, after call signaling reaches core net IMS, by inquiring database identification
Whether number A opens this business；
If 4, A opens this business, core net IMS plays the telephone-moving number of changing the prompt tone: " user that you are dialed to user C
The number of changing, new digit B ".
5, by the calling automatic connection of user C to new digit B.
If user's scene is that voice gateways are directly accessed PSTN (Public Switched Telephone Network) network, above-mentioned function is realized
Can, it needs to pay two kinds of new digit expense, number changing service expense expenses, higher cost to operator；And new digit is controlled；This
Outer original number fails after fixed time period, the out-of-service time cannot be arranged on demand by user.
Summary of the invention
The technical problems to be solved by the present invention are: proposing a kind of local number of changing method and voice gateways, traditional skill is solved
The problem that the number of changing is at high cost in art, destination number is controlled, further the solution original number out-of-service time cannot be arranged on demand by user
The problem of.
On the one hand, the embodiment of the present invention proposes a kind of local number of changing method, comprising the following steps:
A. it configures original number to call the Number for access of distribution module automatically, and by original number from the port of voice gateways
It deletes；
B. new digit is configured on the port of voice gateways, and is configured to call distribution module automatically and uniquely attends a banquet,
Configuration attends a banquet state to ignore check-in state；
C. voice gateways are when being connected to the calling for original number, by calling automatic connection to new digit.
As advanced optimizing, in step a, further includes: by the welcome sound of automatic calling distribution module be configured to user from
The number of the changing sound of definition.
As advanced optimizing, the customized number of the changing sound of user is recorded by the IVR recording module in voice gateways.
As advanced optimizing, in step c, voice gateways first play user certainly when being connected to the calling for original number
The number of the changing sound of definition, then again by the call proceeding to new digit.
As advanced optimizing, in step b, further includes: for automatic calling distribution module setup time rule, when being unsatisfactory for
When time rule, acd function failure；
In step c, whether voice gateways first determine whether acd function when being connected to the calling for original number
Failure, if failure, prompts number to be not present；If effectively, first playing the customized number of the changing sound of user, then exhaled again by described
It cries and is routed to new digit.
On the other hand, the embodiment of the present invention also proposed a kind of voice gateways, and institute's voice gateway includes:
Original number configuration module calls the Number for access of distribution module for configuring original number to automatically, and by original number
It is deleted from the port of voice gateways；
New digit configuration module for new digit to be configured to the port of voice gateways, and is configured to call automatically and divide
It uniquely attends a banquet with module, and configuring state of attending a banquet is to ignore check-in state；The check-in state of ignoring refers to label of no matter attending a banquet
Enter and still do not check in, calling can be distributed to attending a banquet；
Automatic calling distribution module, for the calling automatic connection of original number will to be directed to new digit.
As advanced optimizing, institute's voice gateway further include:
The number of changing sound configuration module, for configuring the customized number of changing of user for the welcome sound of automatic calling distribution module
Sound.
As advanced optimizing, institute's voice gateway further include:
IVR recording module, for recording the customized number of changing sound for user；
As advanced optimizing, the automatic calling distribution module is also used to: when being connected to the calling for original number, first
The customized number of the changing sound of user is played, then again by the call proceeding to new digit.
As advanced optimizing, institute's voice gateway further include:
Time rule configuration module, for for automatic calling distribution module setup time rule, when being unsatisfactory for time rule
When, acd function failure.
The beneficial effects of the present invention are:
1) it since the number of changing can be realized in local voice gateway, does not need to Operator Core Network IMS registration business, thus
It does not need to pay the number of changing expense, it is at low cost；
2) new digit, the number of changing sound are customized by the user setting, more flexible, meet users ' individualized requirement；
3) expired time of original number is controlled according to the time rule for being locally configured and quoting, and meets user's actual need.
Detailed description of the invention
Fig. 1 is the voice gateways structural block diagram in embodiment；
Fig. 2 is the local number of the changing method flow diagram in embodiment.
Specific embodiment
The present invention is directed to propose a kind of local number of changing method and voice gateways, solve that the number of changing in traditional technology is at high cost, mesh
The controlled problem of label code further solves the problems, such as that the original number out-of-service time cannot be arranged on demand by user.
The solution of the present invention is further described with reference to the accompanying drawings and embodiments:
As shown in Figure 1, the voice gateways in the present embodiment include:
Original number configuration module calls the Number for access of distribution module for configuring original number to automatically, and by original number
It is deleted from the port of voice gateways；
New digit configuration module for new digit to be configured to the port of voice gateways, and is configured to call automatically and divide
It uniquely attends a banquet with module, and configuring state of attending a banquet is to ignore check-in state；
Automatic calling distribution module, for the calling automatic connection of original number will to be directed to new digit；
IVR recording module, for recording the customized number of changing sound for user；
The number of changing sound configuration module, for configuring the customized number of changing of user for the welcome sound of automatic calling distribution module
Sound；
Time rule configuration module, for for automatic calling distribution module setup time rule, when being unsatisfactory for time rule
When, acd function failure.
Based on upper voice gateway, the number of changing method in local provided in this embodiment as shown in Fig. 2, itself the following steps are included:
1, original number is configured to the Number for access of ACD (calling distribution module, hereinafter referred to as ACD automatically), and by original number
It is deleted from the port of voice gateways；
In this step, original number is configured in the voice gateways where original number the Number for access of ACD, and by original number
It is deleted from FXS (external exchange station) mouth.The port FXS and new digit are fitted on the port in voice gateways and can not be the same end
Mouthful.
2, the customized number of the changing sound of user is recorded by the IVR recording module in voice gateways；
In this step, recording is carried out using voice gateways IVR (interactive voice answering) recording module and is used as the number of changing sound, record
Sound content can be selected according to user demand or hobby.
3, the customized number of the changing sound of user is configured by the welcome sound of ACD；
In this step, since ACD itself has the function of that sound is welcome in configuration, sound can will be welcome to be configured to user customized
The number of changing sound, so as to when user dials original number, can provide the number of changing prompt；
4, new digit is configured on the port of voice gateways, and is configured to ACD and uniquely attends a banquet, the configuration state of attending a banquet is
Ignore check-in state；
In this step, in order to realize ACD by the calling automatic connection of incoming call original number to new digit, it is necessary first to which addition should
New digit is uniquely attending a banquet for ACD；It and must be check-in shape due to attending a banquet in normal acd function use process
The incoming call for calling ACD could be distributed to and be attended a banquet by state, for meet it is any under the conditions of the incoming call for calling ACD can be distributed to seat
Seat, it is also necessary to which setting attends a banquet state to ignore check-in state, does not check in even if attending a banquet after ignoring check-in, can will also call ACD's
Incoming call, which is distributed to, attends a banquet.
It 5, is ACD setup time rule；
In this step, to meet the needs of user for not using original number after a certain time, it can be configured for ACD
Time rule, the setting of time rule are customized by the user setting, for example calling distribution function automatically is arranged after some date
It can failure.
6, voice gateways judge whether acd function fails when being connected to the calling for original number, if losing
Effect, then prompt number to be not present；If effectively, first playing the customized number of the changing sound of user, then the call proceeding is arrived again
New digit.
In this step, voice gateways judge automatic when receiving the calling for original number according to the time rule of configuration
Whether calling distribution function fails, if having failed, by voice prompting user, the number is not present, if effectively, playing use
The customized number of the changing sound in family, then automatically by the call proceeding to new digit.
For example: certain user wishes its original number A being changed to new digit B, the first voice by original number A where it
It is deleted in the port of gateway, and configures original number A to the Number for access of ACD；Then user can be recorded using the IVR of voice gateways
Sound module records the number of changing sound, such as: sorry, the number that you the dial number of changing, new digit B；Then, user is by the joyous of ACD
Meet the number of the changing sound that sound is configured to recording number；After configuring the number of changing sound, uniquely attending a banquet for ACD is configured by B number, and configure and attend a banquet
State is to ignore check-in state, is then ACD setup time rule；
After above-mentioned configuration, when other users dial original number A, voice gateways judge certainly according to time rule first
Whether dynamic calling distribution function fails, if failure, voice prompting " sorry, the number that you dial is not present " is then hung up
This calling；If effectively, first playing the customized number of the changing sound of user " to let down, the number of changing, new digit are the number that you dial
B ", then by this calling automatic connection to number B, number B terminal ring.If other direct dialing numbers B of user, then number B
Terminal ring.
Claims (10)
1. a kind of local number of changing method, which comprises the following steps:
A. it configures original number to call the Number for access of distribution module automatically, and original number is deleted from the port of voice gateways
It removes；
B. new digit is configured on the port of voice gateways, and is configured to call distribution module automatically and uniquely attends a banquet, configured
State of attending a banquet is to ignore check-in state；It is described ignore check-in state refer to no matter attend a banquet check-in or do not check in, can distribute and exhale
It calls and attends a banquet；
C. voice gateways are when being connected to the calling for original number, by calling automatic connection to new digit.
2. a kind of local number of changing method as described in claim 1, which is characterized in that in step a, further includes: will call automatically
The welcome sound of distribution module is configured to the customized number of the changing sound of user.
3. a kind of local number of changing method as claimed in claim 2, which is characterized in that pass through the IVR recording mould in voice gateways
Block records the customized number of the changing sound of user.
4. a kind of local number of changing method as claimed in claim 3, which is characterized in that in step c, voice gateways are directed to being connected to
When the calling of original number, the customized number of the changing sound of user is first played, then again by the call proceeding to new digit.
5. a kind of local number of changing method as described in claim 1-4 any one, which is characterized in that in step b, further includes:
To call distribution module setup time rule automatically, when being unsatisfactory for time rule, acd function failure；
In step c, voice gateways first determine whether acd function loses when being connected to the calling for original number
Effect, if failure, prompts number to be not present；If the customized number of the changing sound of user effectively, is first played, then again by the calling
It is routed to new digit.
6. a kind of voice gateways, which is characterized in that institute's voice gateway includes:
Original number configuration module calls the Number for access of distribution module for configuring original number to automatically, and by the original number
It is deleted from the port of voice gateways；
New digit configuration module for new digit to be configured to the port of voice gateways, and is configured to call distribution mould automatically
Block is uniquely attended a banquet, and configuring state of attending a banquet is to ignore check-in state；The check-in state of ignoring refers to no matter attend a banquet check-in also
It is not check in, calling can be distributed to attending a banquet；
Automatic calling distribution module, for the calling automatic connection of original number will to be directed to new digit.
7. voice gateways as claimed in claim 6, which is characterized in that institute's voice gateway further include:
The number of changing sound configuration module, for configuring the customized number of the changing sound of user for the welcome sound of automatic calling distribution module.
8. voice gateways as claimed in claim 7, which is characterized in that institute's voice gateway further include:
IVR recording module, for recording the customized number of changing sound for user.
9. voice gateways as claimed in claim 8, which is characterized in that the automatic calling distribution module is also used to: being connected to
For original number calling when, first play the customized number of the changing sound of user, then again by the call proceeding to new digit.
10. the voice gateways as described in claim 6-9 any one, which is characterized in that institute's voice gateway further include:
Time rule configuration module, for calling distribution module setup time rule to be automatic, when being unsatisfactory for time rule, from
Dynamic calling distribution function failure.
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| CN107809549B true CN107809549B (en) | 2019-07-12 |
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| CN101399890A (en) * | 2007-09-28 | 2009-04-01 | 华为技术有限公司 | Call processing method, system and device for group telephone |
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| CN107809549A (en) | 2018-03-16 |
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Address after: 610041 nine Xing Xing Road 16, hi tech Zone, Sichuan, Chengdu Patentee after: MAIPU COMMUNICATION TECHNOLOGY Co.,Ltd. Address before: 610041, 17 floor, maple building, 1 building, 288 Tianfu street, Chengdu, Sichuan. Patentee before: MAIPU COMMUNICATION TECHNOLOGY Co.,Ltd. |
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