CN107688899A - Business process monitoring method and device - Google Patents

Business process monitoring method and device Download PDF

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Publication number
CN107688899A
CN107688899A CN201710723387.7A CN201710723387A CN107688899A CN 107688899 A CN107688899 A CN 107688899A CN 201710723387 A CN201710723387 A CN 201710723387A CN 107688899 A CN107688899 A CN 107688899A
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CN
China
Prior art keywords
calling service
business interface
business
service
operation flow
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201710723387.7A
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Chinese (zh)
Inventor
郑渊
张菊元
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Beijing longzhixin Technology Co.,Ltd.
Original Assignee
Beijing Panda Mutual Entertainment Technology Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Beijing Panda Mutual Entertainment Technology Co Ltd filed Critical Beijing Panda Mutual Entertainment Technology Co Ltd
Priority to CN201710723387.7A priority Critical patent/CN107688899A/en
Publication of CN107688899A publication Critical patent/CN107688899A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0633Workflow analysis
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]

Abstract

The application provides business process monitoring method and device, by when initiating an operation flow, generate the unique service identification of the operation flow, the service identification is carried in calling service request, the service identification included in the calling service request that each business interface receives can be so detected, the call chain of the operation flow is established by the corresponding relation between service identification and business interface mark;Further, calling service daily record corresponding with the service identification can also be recorded by each business interface, business interface processing calling service request is monitored, the problem of existing so as to each business interface in the call chain to the operation flow in processing business call request or bottleneck position.

Description

Business process monitoring method and device
Technical field
The application is related to field of computer technology, more particularly to a kind of business process monitoring method and device.
Background technology
With becoming increasingly complex for application system, an operation flow will often cross over multiple operation systems and could complete. A for example, purchase operation flow of the consumer in electric business platform, it is possible to be related to merchandise display operation system, order business System, paid service system, inventory management business system, logistics business system etc., each operation system correspond to operation flow In a business being related to.In order to realize that comprehensive efficiently monitoring to operation flow, it is necessary to across multiple systems, follows the trail of whole industry Business call chain data, comprehensive analysis and timely early warning, and efficiently accurately position problem on the line of each operation system.
The content of the invention
For the disadvantages described above or Improvement requirement of prior art, the embodiment of the present application provides a kind of business process monitoring method And device, its purpose.
The application provides a kind of business process monitoring method, including:
Detect the calling service request initiated for any business interface in operation flow, the calling service request In include to the service identification of unique mark operation flow;
According to the service identification, obtain the business interface and record calling service day corresponding with the service identification Will;
According to the calling service daily record, the business interface processing calling service request is monitored.
Alternatively, after detecting the calling service request initiated for any business interface in operation flow, also wrap Include:
The corresponding relation established between the service identification and business interface mark.
Alternatively, according to the calling service daily record, the business interface processing calling service request is supervised Control, including:
According to the initial time and end time recorded in the calling service daily record, the business interface processing institute is determined State the calling service time of calling service request;
By the calling service time compared with the allocating time threshold value of the default business interface;
If the calling service time is more than the allocating time threshold value, warning information, institute are sent to monitoring server Stating warning information includes the business interface mark.
Alternatively, by the calling service time compared with the allocating time threshold value of the default business interface it Before, including:
According to the service identification, pre-set the business interface and handle calling service corresponding with the service identification The allocating time threshold value of request.
Alternatively, described method also includes:
When detecting the calling service request initiated for first business interface in the operation flow, generate to The service identification of operation flow described in unique mark, the service identification is carried in calling service request.
The application also provides a kind of business process monitoring device, including:
Detection module, the calling service request initiated for detecting any business interface being directed in operation flow, institute State and include in calling service request to the service identification of unique mark operation flow;
Acquisition module, for according to the service identification, it is corresponding with the service identification to obtain the business interface record Calling service daily record;
Monitoring module, for according to the calling service daily record, asking the business interface processing calling service It is monitored.
Alternatively, described device also includes:
Module is established, for establishing the corresponding relation between the service identification and business interface mark.
Alternatively, the monitoring module is specifically used for:
According to the initial time and end time recorded in the calling service daily record, the business interface processing institute is determined State the calling service time of calling service request;
By the calling service time compared with the allocating time threshold value of the default business interface;
If the calling service time is more than the allocating time threshold value, warning information, institute are sent to monitoring server Stating warning information includes the business interface mark.
Alternatively, described device also includes:
Setup module, for according to the service identification, pre-setting the business interface processing and the service identification The allocating time threshold value of corresponding calling service request.
Alternatively, described device also includes:
Generation module, for detecting that the calling service that first business interface being directed in the operation flow is initiated please When asking, generate to the service identification of operation flow described in unique mark, the service identification is carried in the calling service In request.
The embodiment of the present application, will by when initiating an operation flow, generating the unique service identification of the operation flow The service identification is carried in calling service request, can so be detected and be wrapped in the calling service request that each business interface receives The service identification contained, the calling of the operation flow is established by the corresponding relation between service identification and business interface mark Chain;Further, calling service daily record corresponding with the service identification can also be recorded by each business interface, to the industry Business interface handles the calling service request and is monitored, and exists so as to each business interface in the call chain to the operation flow The problem of existing during processing business call request or bottleneck are positioned.
Brief description of the drawings
Accompanying drawing described herein is used for providing further understanding of the present application, forms the part of the application, this Shen Schematic description and description please is used to explain the application, does not form the improper restriction to the application.In the accompanying drawings:
Fig. 1 is the schematic flow sheet for the business process monitoring method that the embodiment of the application one provides;
Fig. 2 is the structural representation for the business process monitoring device that the embodiment of the application one provides.
Embodiment
To make the purpose, technical scheme and advantage of the application clearer, below in conjunction with the application specific embodiment and Technical scheme is clearly and completely described corresponding accompanying drawing.Obviously, described embodiment is only the application one Section Example, rather than whole embodiments.Based on the embodiment in the application, those of ordinary skill in the art are not doing Go out under the premise of creative work the every other embodiment obtained, belong to the scope of the application protection.
Below in conjunction with accompanying drawing, the technical scheme that each embodiment of the application provides is described in detail.
Fig. 1 is the schematic flow sheet for the business process monitoring method that the embodiment of the application one provides, as shown in figure 1, described Method includes:
101st, detect that the calling service initiated for any business interface in operation flow is asked, the calling service Include in request to the service identification of unique mark operation flow;
In the embodiment of the present invention, such as monitoring programme can be embedded in each business interface, the monitoring programme can be The business interface is monitored when called to the business interface processing business.
In the embodiment of the present invention, the service identification generation method of operation flow for example including:
When detecting the calling service request initiated for first business interface in the operation flow, generate to The service identification of operation flow described in unique mark, the service identification is carried in calling service request.
That is, when initiating an operation flow, first business interface can be generated to the unique mark industry The service identification for flow of being engaged in, the service identification is carried in calling service request;Meanwhile first business interface Calling service daily record corresponding with the service identification can also be generated, record has first business interface in calling service daily record Handle initial time and the end time of calling service request.
After calling service request is completed in first business interface processing, second business interface (first business The downstream interface of interface) when receiving calling service request, the unique mark industry has been carried in being asked due to calling service The service identification for flow of being engaged in, therefore, second business interface can also generate calling service daily record corresponding with the service identification, Record has initial time and the end time that second business interface handles calling service request in calling service daily record.
By that analogy, until last business interface of the operation flow handles finishing service call request, the business Flow just terminates.
Alternatively, after the calling service request that any business interface in detecting for operation flow is initiated, also Including:
The corresponding relation established between the service identification and business interface mark.
Due to that can be related to multiple operation systems in each operation flow, each operation system corresponds to a business interface, When operation flow is initiated, be in fact call each operation system corresponding to business interface processing business call request, be The call chain of each operation flow of foundation, the embodiment of the present invention is by when initiating an operation flow, generating the Business Stream The unique service identification of journey, the service identification is carried in calling service request, can so detect each business interface and receive To calling service request in the service identification that includes, built by the corresponding relation between service identification and business interface mark Found the call chain of the operation flow.
Table 1 is the call chain of an operation flow:
102nd, according to the service identification, obtain the business interface and record calling service corresponding with the service identification Daily record;
From the foregoing, in an operation flow, each business interface can generate the service identification with the operation flow Corresponding calling service daily record, record has the starting of corresponding business interface processing business call request in calling service daily record Time and end time.
103rd, according to the calling service daily record, the business interface processing calling service request is monitored.
In a kind of optional embodiment, when step 103 implements for example including:
According to the initial time and end time recorded in the calling service daily record, the business interface processing institute is determined State the calling service time of calling service request;
By the calling service time compared with the allocating time threshold value of the default business interface;
If the calling service time is more than the allocating time threshold value, warning information, institute are sent to monitoring server Stating warning information includes the business interface mark.
That is, when in an operation flow, some business interface is in processing business call request, more than default Allocating time threshold value, illustrate that the business interface has problem, carry problematic business by being sent to monitoring server and connect The warning information of mouth mark so that monitoring server can position problematic business interface, so as to timely queueing problem, ensure The normal processing of operation flow.
Therefore, in the embodiment of the present invention, by the calling service time and the allocating time of the default business interface , it is necessary to according to the service identification before threshold value is compared, the business interface processing and the service identification are pre-set The allocating time threshold value of corresponding calling service request.
Table 2 is default allocating time threshold value table:
The embodiment of the present application, will by when initiating an operation flow, generating the unique service identification of the operation flow The service identification is carried in calling service request, can so be detected and be wrapped in the calling service request that each business interface receives The service identification contained, the calling of the operation flow is established by the corresponding relation between service identification and business interface mark Chain;Further, calling service daily record corresponding with the service identification can also be recorded by each business interface, to the industry Business interface handles the calling service request and is monitored, and exists so as to each business interface in the call chain to the operation flow The problem of existing during processing business call request or bottleneck are positioned.
Fig. 2 is the structural representation for the business process monitoring device that the embodiment of the application one provides, as shown in Fig. 2 including:
Detection module, the calling service request initiated for detecting any business interface being directed in operation flow, institute State and include in calling service request to the service identification of unique mark operation flow;
Acquisition module, for according to the service identification, it is corresponding with the service identification to obtain the business interface record Calling service daily record;
Monitoring module, for according to the calling service daily record, asking the business interface processing calling service It is monitored.
Alternatively, described device also includes:
Module is established, for establishing the corresponding relation between the service identification and business interface mark.
Alternatively, the monitoring module is specifically used for:
According to the initial time and end time recorded in the calling service daily record, the business interface processing institute is determined State the calling service time of calling service request;
By the calling service time compared with the allocating time threshold value of the default business interface;
If the calling service time is more than the allocating time threshold value, warning information, institute are sent to monitoring server Stating warning information includes the business interface mark.
Alternatively, described device also includes:
Setup module, for according to the service identification, pre-setting the business interface processing and the service identification The allocating time threshold value of corresponding calling service request.
Alternatively, described device also includes:
Generation module, for detecting that the calling service that first business interface being directed in the operation flow is initiated please When asking, generate to the service identification of operation flow described in unique mark, the service identification is carried in the calling service In request.
Described device of the embodiment of the present invention can perform the method shown in Fig. 1, and specific implementation principle is implemented with reference to shown in figure 1 The detailed content of example.I.e. when initiating an operation flow, the unique service identification of the operation flow is generated, by the service identification Carry in calling service request, can so detect the business included in the calling service request that each business interface receives Mark, the call chain of the operation flow is established by the corresponding relation between service identification and business interface mark;Further, Calling service daily record corresponding with the service identification can also be recorded by each business interface, institute is handled to the business interface State calling service request to be monitored, called so as to each business interface in the call chain to the operation flow in processing business The problem of existing during request or bottleneck are positioned.
It should be understood by those skilled in the art that, embodiments of the invention can be provided as method, system or computer program Product.Therefore, the present invention can use the reality in terms of complete hardware embodiment, complete software embodiment or combination software and hardware Apply the form of example.Moreover, the present invention can use the computer for wherein including computer usable program code in one or more The computer program production that usable storage medium is implemented on (including but is not limited to magnetic disk storage, CD-ROM, optical memory etc.) The form of product.
The present invention is the flow with reference to method according to embodiments of the present invention, equipment (system) and computer program product Figure and/or block diagram describe.It should be understood that can be by every first-class in computer program instructions implementation process figure and/or block diagram Journey and/or the flow in square frame and flow chart and/or block diagram and/or the combination of square frame.These computer programs can be provided The processors of all-purpose computer, special-purpose computer, Embedded Processor or other programmable data processing devices is instructed to produce A raw machine so that produced by the instruction of computer or the computing device of other programmable data processing devices for real The device for the function of being specified in present one flow of flow chart or one square frame of multiple flows and/or block diagram or multiple square frames.
These computer program instructions, which may be alternatively stored in, can guide computer or other programmable data processing devices with spy Determine in the computer-readable memory that mode works so that the instruction being stored in the computer-readable memory, which produces, to be included referring to Make the manufacture of device, the command device realize in one flow of flow chart or multiple flows and/or one square frame of block diagram or The function of being specified in multiple square frames.
These computer program instructions can be also loaded into computer or other programmable data processing devices so that counted Series of operation steps is performed on calculation machine or other programmable devices to produce computer implemented processing, so as in computer or The instruction performed on other programmable devices is provided for realizing in one flow of flow chart or multiple flows and/or block diagram one The step of function of being specified in individual square frame or multiple square frames.
In a typical configuration, computing device includes one or more processors (CPU), input/output interface, net Network interface and internal memory.
Internal memory may include computer-readable medium in volatile memory, random access memory (RAM) and/or The forms such as Nonvolatile memory, such as read-only storage (ROM) or flash memory (flash RAM).Internal memory is computer-readable medium Example.
Computer-readable medium includes permanent and non-permanent, removable and non-removable media can be by any method Or technology come realize information store.Information can be computer-readable instruction, data structure, the module of program or other data. The example of the storage medium of computer includes, but are not limited to phase transition internal memory (PRAM), static RAM (SRAM), moved State random access memory (DRAM), other kinds of random access memory (RAM), read-only storage (ROM), electric erasable Programmable read only memory (EEPROM), fast flash memory bank or other memory techniques, read-only optical disc read-only storage (CD-ROM), Digital versatile disc (DVD) or other optical storages, magnetic cassette tape, the storage of tape magnetic rigid disk or other magnetic storage apparatus Or any other non-transmission medium, the information that can be accessed by a computing device available for storage.Define, calculate according to herein Machine computer-readable recording medium does not include temporary computer readable media (transitory media), such as data-signal and carrier wave of modulation.
It should also be noted that, term " comprising ", "comprising" or its any other variant are intended to nonexcludability Comprising so that process, method, commodity or equipment including a series of elements not only include those key elements, but also wrapping Include the other element being not expressly set out, or also include for this process, method, commodity or equipment intrinsic want Element.In the absence of more restrictions, the key element limited by sentence "including a ...", it is not excluded that wanted including described Other identical element also be present in the process of element, method, commodity or equipment.
It will be understood by those skilled in the art that embodiments herein can be provided as method, system or computer program product. Therefore, the application can be using the embodiment in terms of complete hardware embodiment, complete software embodiment or combination software and hardware Form.Deposited moreover, the application can use to can use in one or more computers for wherein including computer usable program code The shape for the computer program product that storage media is implemented on (including but is not limited to magnetic disk storage, CD-ROM, optical memory etc.) Formula.
Embodiments herein is the foregoing is only, is not limited to the application.For those skilled in the art For, the application can have various modifications and variations.All any modifications made within spirit herein and principle, it is equal Replace, improve etc., it should be included within the scope of claims hereof.

Claims (10)

  1. A kind of 1. business process monitoring method, it is characterised in that including:
    The calling service request initiated for any business interface in operation flow is detected, is wrapped in the calling service request Contain the service identification to unique mark operation flow;
    According to the service identification, obtain the business interface and record calling service daily record corresponding with the service identification;
    According to the calling service daily record, the business interface processing calling service request is monitored.
  2. 2. according to the method for claim 1, it is characterised in that detect and sent out for any business interface in operation flow After the calling service request risen, in addition to:
    The corresponding relation established between the service identification and business interface mark.
  3. 3. according to the method for claim 1, it is characterised in that according to the calling service daily record, to the business interface The calling service request is handled to be monitored, including:
    According to the initial time and end time recorded in the calling service daily record, determine that the business interface handles the industry The calling service time of business call request;
    By the calling service time compared with the allocating time threshold value of the default business interface;
    If the calling service time is more than the allocating time threshold value, warning information is sent to monitoring server, it is described pre- Alert information includes the business interface mark.
  4. 4. according to the method for claim 3, it is characterised in that connect the calling service time and the default business Before the allocating time threshold value of mouth is compared, including:
    According to the service identification, pre-set the business interface and handle calling service request corresponding with the service identification Allocating time threshold value.
  5. 5. according to the method for claim 1, it is characterised in that also include:
    When detecting that the calling service initiated for first business interface in the operation flow is asked, generate to unique The service identification of the operation flow is identified, the service identification is carried in calling service request.
  6. A kind of 6. business process monitoring device, it is characterised in that including:
    Detection module, the calling service request initiated for detecting any business interface being directed in operation flow, the industry Include in business call request to the service identification of unique mark operation flow;
    Acquisition module, for according to the service identification, obtaining the business interface and recording industry corresponding with the service identification Daily record is called in business;
    Monitoring module, for according to the calling service daily record, being carried out to the business interface processing calling service request Monitoring.
  7. 7. device according to claim 6, it is characterised in that also include:
    Module is established, for establishing the corresponding relation between the service identification and business interface mark.
  8. 8. device according to claim 6, it is characterised in that the monitoring module is specifically used for:
    According to the initial time and end time recorded in the calling service daily record, determine that the business interface handles the industry The calling service time of business call request;
    By the calling service time compared with the allocating time threshold value of the default business interface;
    If the calling service time is more than the allocating time threshold value, warning information is sent to monitoring server, it is described pre- Alert information includes the business interface mark.
  9. 9. device according to claim 8, it is characterised in that including:
    Setup module, for according to the service identification, it is corresponding with the service identification to pre-set the business interface processing Calling service request allocating time threshold value.
  10. 10. device according to claim 6, it is characterised in that also include:
    Generation module, the calling service request initiated for detecting first business interface being directed in the operation flow When, generate to the service identification of operation flow described in unique mark, the service identification is carried please in the calling service In asking.
CN201710723387.7A 2017-08-22 2017-08-22 Business process monitoring method and device Pending CN107688899A (en)

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CN109086149A (en) * 2018-08-15 2018-12-25 国云科技股份有限公司 A kind of method that micro services interface calls analysis of central issue
CN110022351A (en) * 2019-02-20 2019-07-16 阿里巴巴集团控股有限公司 A kind for the treatment of method and apparatus of service request
CN110297748A (en) * 2018-03-22 2019-10-01 财付通支付科技有限公司 The method, apparatus and computer readable storage medium of error are called in a kind of positioning
CN110858843A (en) * 2018-08-22 2020-03-03 重庆小雨点小额贷款有限公司 Service request processing method and device and computer readable storage medium
CN111142960A (en) * 2018-11-02 2020-05-12 中国电信股份有限公司 Interface providing method, device and system
CN111143151A (en) * 2018-11-02 2020-05-12 菜鸟智能物流控股有限公司 Service monitoring method and device and electronic equipment
CN112242917A (en) * 2019-07-19 2021-01-19 广州汽车集团股份有限公司 Internet of vehicles service quality detection method and system
CN112416557A (en) * 2020-11-23 2021-02-26 青岛海尔科技有限公司 Method and device for determining call relation, storage medium and electronic device
CN112783629A (en) * 2021-02-01 2021-05-11 天津五八到家货运服务有限公司 Service calling method and device, electronic equipment and storage medium
CN113127314A (en) * 2019-12-31 2021-07-16 航天信息股份有限公司 Method and device for detecting program performance bottleneck and computer equipment
CN113377611A (en) * 2021-06-07 2021-09-10 广发银行股份有限公司 Business processing flow monitoring method, system, equipment and storage medium
CN113656247A (en) * 2021-08-16 2021-11-16 北京奇艺世纪科技有限公司 Service monitoring method and device, electronic equipment and readable storage medium
CN114118991A (en) * 2021-11-12 2022-03-01 百果园技术(新加坡)有限公司 Third-party system monitoring system, method, device, equipment and storage medium
TWI814337B (en) * 2022-03-23 2023-09-01 大陸商鼎捷軟件股份有限公司 Business process management system and business process management method
CN117411929A (en) * 2023-12-14 2024-01-16 卓望数码技术(深圳)有限公司 Business process monitoring method, device, equipment and storage medium

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CN110297748A (en) * 2018-03-22 2019-10-01 财付通支付科技有限公司 The method, apparatus and computer readable storage medium of error are called in a kind of positioning
CN109086149A (en) * 2018-08-15 2018-12-25 国云科技股份有限公司 A kind of method that micro services interface calls analysis of central issue
CN110858843B (en) * 2018-08-22 2022-09-20 重庆小雨点小额贷款有限公司 Service request processing method and device and computer readable storage medium
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CN111142960A (en) * 2018-11-02 2020-05-12 中国电信股份有限公司 Interface providing method, device and system
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CN111142960B (en) * 2018-11-02 2023-11-14 中国电信股份有限公司 Interface providing method, device and system
CN110022351A (en) * 2019-02-20 2019-07-16 阿里巴巴集团控股有限公司 A kind for the treatment of method and apparatus of service request
CN110022351B (en) * 2019-02-20 2021-07-06 创新先进技术有限公司 Service request processing method and device
CN112242917A (en) * 2019-07-19 2021-01-19 广州汽车集团股份有限公司 Internet of vehicles service quality detection method and system
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