CN107451769B - Express information processing method and device - Google Patents
Express information processing method and device Download PDFInfo
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- CN107451769B CN107451769B CN201610379506.7A CN201610379506A CN107451769B CN 107451769 B CN107451769 B CN 107451769B CN 201610379506 A CN201610379506 A CN 201610379506A CN 107451769 B CN107451769 B CN 107451769B
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- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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Abstract
The application provides an express information processing method and device, wherein the express information processing method comprises the following steps: receiving an express status tracking request, wherein the tracking request comprises an express bill number and terminal equipment information; and when the state information of the express corresponding to the express bill number is determined to be changed, sending the state information of the express corresponding to the express bill number to the terminal equipment corresponding to the terminal equipment information. By the express information processing method and device, the user can obtain the express state information in real time, the operation process of inquiring the express state by the user is simplified, the user time is saved, and the user experience is improved.
Description
Technical Field
The application relates to the technical field of information processing, in particular to an express information processing method and device.
Background
With the rapid development of electronic commerce, express delivery service plays an increasingly important role in modern life. People almost daily use express to receive and send commodities to exchange goods or information.
Accordingly, applications and services related to express delivery are increasing. At present, most express service applications can provide the current state of express for a user according to an express bill number input by the user, but if the user wants to acquire the state information of the express in real time, the user needs to frequently inquire the express state through the service applications, so that the inquiry process of the express state by the user is complex and the efficiency is low.
Disclosure of Invention
The present application is directed to solving, at least to some extent, one of the technical problems in the related art.
Therefore, a first objective of the present application is to provide an express information processing method, which enables a user to obtain express status information in real time, simplifies an operation process of querying an express status by the user, saves user time, and improves user experience.
A second object of the present application is to provide an express delivery information processing apparatus.
In order to achieve the above object, an embodiment of a first aspect of the present application provides an express delivery information processing method, including: receiving an express status tracking request, wherein the tracking request comprises an express bill number and terminal equipment information; and when the state information of the express corresponding to the express bill number is determined to be changed, sending the state information of the express corresponding to the express bill number to the terminal equipment corresponding to the terminal equipment information.
According to the express information processing method, the express bill number and the terminal device information are firstly obtained, and then when the state information of the express corresponding to the express bill number is determined to be changed, the state information of the express corresponding to the express bill number is sent to the terminal device corresponding to the terminal device information. Therefore, the method and the device realize that the user can obtain the express status information in real time, simplify the operation process of inquiring the express status by the user, save the user time and improve the user experience.
To achieve the above object, a second embodiment of the present application provides an express delivery information processing apparatus, including: the system comprises a first receiving module, a second receiving module and a tracking module, wherein the first receiving module is used for receiving an express status tracking request, and the tracking request comprises an express bill number and terminal equipment information; and the first sending module is used for sending the state information of the express corresponding to the express bill number to the terminal equipment corresponding to the terminal equipment information when the state information of the express corresponding to the express bill number is determined to be changed.
The express information processing device of the embodiment of the application firstly acquires the express bill number and the terminal device information, and then sends the state information of the express corresponding to the express bill number to the terminal device corresponding to the terminal device information when the state information of the express corresponding to the express bill number is determined to be changed. Therefore, the method and the device realize that the user can obtain the express status information in real time, simplify the operation process of inquiring the express status by the user, save the user time and improve the user experience.
Drawings
The foregoing and/or additional aspects and advantages of the present invention will become apparent and readily appreciated from the following description of the embodiments, taken in conjunction with the accompanying drawings of which:
fig. 1 is a schematic flowchart of an express delivery information processing method according to an embodiment of the present application;
fig. 2 is a schematic diagram of an express status tracking request trigger interface provided in an embodiment of the present application;
fig. 3 is a schematic flow chart of an express delivery information processing method according to another embodiment of the present application;
fig. 4 is a schematic view of an express delivery operation interface provided in an embodiment of the present application;
FIG. 5 is a schematic view of a display interface opened by a user clicking on the "freight estimation" service tab shown in FIG. 4;
FIG. 6 is a schematic diagram of a display interface opened by a user when clicking the "mail online" service tab shown in FIG. 4;
FIG. 7 is a schematic view of a display interface opened by a user when clicking on the "website query" service tab shown in FIG. 4;
FIG. 8 is a schematic view of a display interface opened by a user clicking the "express mail complete" service tab shown in FIG. 4
Fig. 9 is a schematic flowchart of an express delivery information processing method according to yet another embodiment of the present application;
fig. 10 is a schematic diagram of an express service interface provided in an embodiment of the present application;
fig. 11 is a schematic flowchart of an express delivery information processing method according to yet another embodiment of the present application;
FIG. 12 is a schematic view of a merchandise information interface displayed according to a touch operation input by a user at the interface shown in FIG. 10;
FIG. 13 is a schematic view of another merchandise information interface displayed according to a touch operation input by a user at the interface shown in FIG. 10;
fig. 14 is a schematic structural diagram of an express delivery information processing apparatus according to an embodiment of the present application;
fig. 15 is a schematic structural view of an express delivery information processing apparatus according to another embodiment of the present application;
fig. 16 is a schematic structural diagram of an express delivery information processing apparatus according to still another embodiment of the present application.
Detailed Description
Reference will now be made in detail to embodiments of the present application, examples of which are illustrated in the accompanying drawings, wherein like or similar reference numerals refer to the same or similar elements or elements having the same or similar function throughout. The embodiments described below with reference to the drawings are exemplary and intended to be used for explaining the present application and should not be construed as limiting the present application.
The express information processing method and apparatus according to the embodiment of the present application are described below with reference to the drawings.
Fig. 1 is a schematic flow chart of an express delivery information processing method according to an embodiment of the present application.
As shown in fig. 1, the express delivery information processing method includes:
Specifically, the execution subject of the express delivery information processing method provided by the embodiment is an express delivery information processing device, and the device can be configured in any terminal device.
It should be noted that the types of the terminal devices may be various, such as: cell phones, personal palm computers, desktop computers, and the like.
The express bill number is an identifier for uniquely identifying the express, and may be a number composed of numbers or a two-dimensional code, for example. The terminal device information refers to an identifier of the terminal device input by the User, and may be, for example, an identifier of the terminal device, or an identifier of a User Identity Module (UIM) in the terminal device. This embodiment is not limited to this.
Specifically, fig. 2 is a schematic diagram of an express status tracking request triggering interface provided in an embodiment of the present application. As shown in fig. 2, in this interface, the user may manually input the courier order number, and may also obtain the courier order number in a two-dimensional code scanning manner, that is, step 101 includes:
the two-dimensional code provided by the user is scanned to obtain the express bill number.
Specifically, the express delivery information processing device provides a two-dimensional code scanning function, so that a user does not need to manually input an express delivery order number, and the operation process of the user is reduced.
In addition, if the terminal device information input by the user is the identifier of the UIM card in the terminal device, in order to verify the validity of the terminal device, an input frame of a check code may be added to the input interface in the form shown in fig. 2, and the validity of the tracking request may be verified through the check code input by the user.
And 102, when the state information of the express corresponding to the express bill number is determined to be changed, sending the state information of the express corresponding to the express bill number to the terminal equipment corresponding to the terminal equipment information.
The state information of the express comprises the current position information of the express, the name of a delivery person currently responsible for the express, a contact way and the like. For example, if a courier is sent from beijing to shanghai, the status information of the courier may include: beijing, Li Si, 13211111111 or Shanghai, Zhang san, 13111111111, etc.
It can be understood that the status information of the courier may further include a name of a courier company, a contact address, and the like, which are responsible for the courier service.
Specifically, the express information processing device can acquire the state information of the express corresponding to the express bill number in real time, and when the acquired state information of the express is changed compared with the state information acquired last time, it indicates that the state information of the express is changed, and the changed state information can be sent to the terminal device corresponding to the terminal device information.
For example, if the status information of the last express is: beijing, Li Si, 13211111111, when the status information of the express becomes: shanghai, Zhang III, 13111111111, then the current status information is sent to the terminal device.
The content and form of the status information are only exemplary, and are not intended to limit the content and form of the status information of the courier.
Further, when the state information is sent to the terminal device, the state information may also carry a similar "check all states, please click: http:// www.xxxxx ", etc., to allow the user to get more detailed information by opening the connection. The express information processing system not only facilitates the user to obtain the express status information, but also adds the backflow service for the express information processing system.
Specifically, the express information processing device can send the express status information to the terminal device in the modes of short messages, instant messages and the like, so that the user does not need to repeatedly input the express bill number to inquire the express status, and the time of the user is saved.
According to the express information processing method, the express bill number and the terminal device information are firstly obtained, and then when the state information of the express corresponding to the express bill number is determined to be changed, the state information of the express corresponding to the express bill number is sent to the terminal device corresponding to the terminal device information. Therefore, the method and the device realize that the user can obtain the express status information in real time, simplify the operation process of inquiring the express status by the user, save the user time and improve the user experience.
Fig. 3 is a flowchart illustrating an express delivery information processing method according to another embodiment of the present application.
As shown in fig. 3, the express delivery information processing method includes:
Specifically, this express delivery information processing apparatus can also provide express delivery service, and the user can send the delivery request to express delivery information processing apparatus when having the demand of delivering.
The delivery article information comprises the weight, the type and the like of the delivery article, and the address information comprises a delivery address and receiving address information.
Fig. 4 is a schematic view of an express delivery operation interface provided in an embodiment of the present application. As shown in fig. 4, the express delivery operation interface may include various functions related to express delivery, such as "on-line delivery," "network query," "calculation estimation," and "big full express delivery," and the user may select the related function to open for use as needed.
For example, if the user wants to perform freight estimation, the user may click "freight estimation" shown in fig. 4, so as to express the information processing apparatus, that is, open the operation interface shown in fig. 5 for the user.
FIG. 5 is a schematic view of a display interface opened by a user clicking on the "freight estimation" service tab shown in FIG. 4; the user can input the weight and the type of the delivery article, the delivery address and the receiving address in the delivery operation interface.
Specifically, the express information processing device stores in advance the charge standard of each express company, and after the delivery request input by the user is acquired, the standby delivery mode list corresponding to the delivery request can be determined according to the charge standard of each express company. Specifically, the step 302 includes:
determining a standby delivery mode corresponding to the delivery article information and the address information according to the charging standard of each express company, wherein the standby delivery mode comprises the following steps: charging information and time information of each express company;
and sequencing the standby delivery modes according to a first preset rule, and determining a standby delivery mode list.
Wherein, the time information may include: the time of the courier getting the express and the expected delivery time of the express.
Specifically, different express companies may have different charging standards for the same item, the same delivery address, and the same receiving address, and the corresponding times for taking and delivering the express may also be different.
After receiving the delivery request message, the express information processing device can determine each standby delivery mode according to the charging standard of each express company, and then sort the standby delivery modes according to a first preset rule to generate a standby delivery mode list.
The first preset rule may be that the first delivery modes are sorted from low to high according to the charging, or may also be sorted from short to long according to the time information, or the standby delivery mode list includes two rows of standby delivery modes, which are sorted from low to high according to the charging and sorted from short to long according to the time information.
It can be understood that if the two standby delivery modes are charged the same, the two standby delivery modes can be sorted according to the time information, and if the two standby delivery modes are charged the same, the two standby delivery modes can be sorted according to the charging information, so that the user can preferentially obtain the economic and quick delivery modes in the standby delivery mode list.
Specifically, after the user selects the target delivery mode in the standby delivery mode list, the express information processing device can generate an express order according to the selection of the user, and then send the express order information to corresponding processing personnel, for example, express order receiving personnel and corresponding pickup personnel of an express company corresponding to the target delivery mode, so that the express order is processed as soon as possible.
As shown in fig. 4, the express information processing apparatus may further provide service options such as "on-line mail", "website query", and "express bulk".
For example, if the user clicks "send online", the display interface shown in fig. 6 may be opened.
Fig. 6 is a schematic view of a display interface opened by the user when clicking the "send online" service tab shown in fig. 4. As can be seen from fig. 6, after receiving the on-line delivery request, the express information processing device may further provide, according to the location of the user, information of the courier closer to the current location of the user, such as the name and the phone of the courier, the name of the courier company to which the user belongs, and the responsible receiving area, so that the user may select the target courier to make the express delivery request.
Alternatively, if the user clicks "web site query," the display interface shown in fig. 7 may be opened.
Fig. 7 is a schematic view of a display interface opened when the user clicks the "website query" service tab shown in fig. 4. As can be seen from fig. 7, when receiving a network query request, the express delivery information processing apparatus can provide the user with information of an express delivery network closer to the current location of the user, such as the location of the express delivery network, the distance from the current location of the user, the route to the user, the name of an express company corresponding to the delivery network, and the like, according to the used location, so that the user can select a target express delivery network.
Or, if the user clicks "express complete", the display interface shown in fig. 8 may be opened.
Fig. 8 is a schematic view of a display interface opened when the user clicks the "express major" service tab shown in fig. 4. As shown in fig. 8, when the user clicks the "express delivery full time" express delivery information processing device, the form shown in fig. 5 may be used to provide the user with the commonly used information of the express delivery company.
The express information processing device provided by the application provides various express related service information for the user according to the characteristics of the user, so that the user experience is improved.
And 304, receiving an express status tracking request, wherein the tracking request comprises an express bill number and terminal equipment information.
And 305, when the state information of the express corresponding to the express bill number is determined to be changed, sending the state information of the express corresponding to the express bill number to the terminal equipment corresponding to the terminal equipment information.
According to the express information processing method provided by the embodiment of the application, after the delivery request message is received, the standby delivery mode list can be determined according to the request message, then the express order is determined according to the target delivery mode selected by the user, and then after the express state tracking request is received, the express state information can be sent to the terminal device when the express state information corresponding to the express order number changes. Therefore, the method and the device have the advantages that the user can obtain the express status information in real time, the operation process of inquiring the express status by the user is simplified, the user time is saved, and the user experience is improved. And a standby delivery mode list can be provided for the user according to the delivery request of the user, so that the delivery mode of express delivery is simplified, and the user experience is further improved.
Furthermore, after the user delivers the express, the express information processing device can monitor the express status information in real time, and when the express status information is not changed for a long time, the express can be further tracked or supervised by sending a prompt message to the user or an express company. The above will be described in detail with reference to fig. 9.
Fig. 9 is a flowchart illustrating an express delivery information processing method according to another embodiment of the present application.
As shown in fig. 9, the express delivery information processing method further includes, in addition to the method shown in fig. 3:
The preset time interval may be a time interval determined according to a state update time of a general express, or a time interval between each state determined when the express order is determined.
For example, in general, an express sent from beijing to shanghai can arrive at shanghai the next day, and if updated state information is not received yet 2 days after the corresponding state sent from beijing for the express sent from beijing to shanghai, the phone or official website link of the express service company to which the express belongs can be sent to the terminal device, so that the user can timely inquire the specific situation of the express by contacting the express company and the like.
Or, when the express information processing device sends at least one contact mode of the express company to the terminal device, the express information processing device may also generate an express reminding message according to the express order number, and send the reminding message to the express company, so that the express company checks the express state corresponding to the express order number and processes the express state in time.
It can be understood that, when the delivery time or service of the express delivery is not satisfied, the user may also complain to the express delivery company according to the received at least one contact mode of the express delivery company.
According to the express information processing method provided by the embodiment of the application, if the state information of the express corresponding to the express bill number is determined not to be changed after a preset time interval, at least one contact mode of an express company to which the express bill number belongs is sent to the terminal device corresponding to the terminal device information. Therefore, real-time supervision of the user on the express delivery state is achieved, active control of the user on the express delivery state is improved, and user experience is further improved.
Furthermore, most of people using the express service have potential consumption shopping demands, and the express information processing method provided by the embodiment of the application can provide shopping information for the user while providing the express information service for the user, so that the shopping demands of the user are further met. The express information processing method provided by the present application is further described below with reference to fig. 10 to 13.
Fig. 10 is a schematic view of an express service interface provided in an embodiment of the present application. As shown in fig. 10, the express service interface may further include: a list of items.
Correspondingly, fig. 11 is a schematic flow chart of an express delivery information processing method according to still another embodiment of the present application.
As shown in fig. 11, the express delivery information processing method includes:
The touch operation includes clicking or sliding.
Specifically, the second preset rule may be set by the courier information processing apparatus in a unified manner, or may be generated according to a shopping habit of a user using the courier information processing apparatus. This embodiment is not limited to this.
For example, if the working property of the user is determined according to the shopping habit of the user as follows: the second preset rule generated according to the characteristics can be that: recommending to the user a feminine makeup or office worker fit commodity. The goods worth purchasing may be recommended to the user in the form shown in fig. 10.
In addition, the preferential activities of the E-commerce websites on the current day can be acquired at the E-commerce websites, and the preferential conditions are displayed in the express service interface. For example, as shown in fig. 10, the commodities in the commodity list may be divided into two parts, "exempt from mail on the day" and "what is worth buying," where the exempt from mail on the day "may display the exempt from mail commodities on the day of each e-commerce, and" what is worth buying "may display the commodities that are worth buying recommended for the user according to the characteristics of the user. In addition, in order to embody the characteristics of the recommended commodities, the recommended reasons such as 'white-collar necessity', 'eye-protecting snacks, antioxidation' and the like can be displayed to the user by files in the recommended commodities. Therefore, the user can know the characteristics of the commodity more visually, and then purchase and other operations are carried out.
And step 802, displaying corresponding commodity information to a user according to the touch request.
Specifically, when the user performs operations such as clicking in the commodity list, the corresponding commodity information may be displayed according to the touch request of the user. For example, fig. 12 is a schematic view of a merchandise information interface displayed according to a touch operation input by a user on the interface shown in fig. 10; fig. 13 is a schematic view of another merchandise information interface displayed according to a touch operation input by a user on the interface shown in fig. 10. As can be seen from fig. 12 and 13, the commodity information displayed for the user may include the price of the commodity, the affiliated e-commerce, a commodity picture, and the like.
It should be noted that, in the display interface schematic diagrams of the various express services, corresponding text descriptions can be set as required, so as to facilitate the use of the user.
According to the express information processing method, when express service is provided for the user, the commodity list information can be displayed for the user at the same time, and therefore the corresponding commodity information is displayed for the user according to touch operation input by the user in the commodity list. Therefore, the content of the express service is enriched, the potential shopping consumption requirements of the user are met, and the user experience is further improved.
In order to implement the above embodiment, the present application further provides an express information processing apparatus.
Fig. 14 is a schematic structural diagram of an express delivery information processing apparatus according to an embodiment of the present application.
As shown in fig. 14, the express delivery information processing apparatus includes:
the system comprises a first receiving module 101, a tracking module and a control module, wherein the first receiving module 101 is used for receiving an express status tracking request, and the tracking request comprises an express bill number and terminal equipment information;
the first sending module 102 is configured to send the status information of the express corresponding to the express order number to the terminal device corresponding to the terminal device information when it is determined that the status information of the express corresponding to the express order number changes.
The express information processing device is used for executing the express information processing method provided by the figure 1.
Specifically, the first receiving module 101 is specifically configured to:
the two-dimensional code provided by the user is scanned to obtain the express bill number.
It should be noted that the explanation of the embodiment of the express information processing method is also applicable to the express information processing apparatus of the embodiment, and details are not repeated here.
The express information processing device of the embodiment of the application firstly acquires the express bill number and the terminal device information, and then sends the state information of the express corresponding to the express bill number to the terminal device corresponding to the terminal device information when the state information of the express corresponding to the express bill number is determined to be changed. Therefore, the method and the device realize that the user can obtain the express status information in real time, simplify the operation process of inquiring the express status by the user, save the user time and improve the user experience.
Fig. 15 is a schematic structural diagram of an express delivery information processing apparatus according to another embodiment of the present application.
As shown in fig. 15, the courier information processing apparatus according to the above-described embodiment shown in fig. 14 further includes:
a second receiving module 111, configured to receive a delivery request message, where the delivery request message includes delivery item information and address information;
a processing module 112, configured to determine a standby delivery mode list according to the delivery request message;
a determining module 113, configured to determine an express delivery order according to a target delivery manner selected by a user from the standby delivery manner list.
Further, the processing module 112 is specifically configured to:
determining a standby delivery mode corresponding to the delivery article information and the address information according to the charging standard of each express company, wherein the standby delivery mode comprises the following steps: charging information and time information of each express company;
and sequencing the standby delivery modes according to a first preset rule, and determining a standby delivery mode list.
Further, still include:
a second sending module 114, configured to, if it is determined that the status information of the express corresponding to the express order number is not changed after a preset time interval, send at least one contact manner of an express company to which the express order number belongs to the terminal device corresponding to the terminal device information.
It should be noted that the explanation of the embodiment of the express information processing method is also applicable to the express information processing apparatus of the embodiment, and details are not repeated here.
The express information processing device provided by the embodiment of the application can determine the standby delivery mode list according to the request message after receiving the delivery request message, then determine the express order according to the target delivery mode selected by the user, and then send the express status information to the terminal equipment when the express status information of the express order number is changed after receiving the express status tracking request. Therefore, the method and the device have the advantages that the user can obtain the express status information in real time, the operation process of inquiring the express status by the user is simplified, the user time is saved, and the user experience is improved. And a standby delivery mode list can be provided for the user according to the delivery request of the user, so that the delivery mode of express delivery is simplified, and the user experience is further improved. And if the state information of the express corresponding to the express bill number is determined not to be changed after a preset time interval, sending at least one contact mode of an express company to which the express bill number belongs to the terminal equipment corresponding to the terminal equipment information. Therefore, real-time supervision of the user on the express delivery state is achieved, active control of the user on the express delivery state is improved, and user experience is further improved.
Fig. 16 is a schematic structural diagram of an express delivery information processing apparatus according to still another embodiment of the present application.
As shown in fig. 16, the apparatus further includes, in addition to the above-described fig. 15:
a third receiving module 121, configured to receive a touch request input by a user in a commodity list, where the commodity list includes commodity information generated according to a second preset rule;
and the display module 122 is configured to display the corresponding commodity information to the user according to the touch request.
It should be noted that the explanation of the embodiment of the express information processing method is also applicable to the express information processing apparatus of the embodiment, and details are not repeated here.
According to the express information processing device, when express service is provided for a user, commodity list information can be displayed for the user at the same time, and therefore corresponding commodity information is displayed for the user according to touch operation input by the user on the commodity list. Therefore, the content of the express service is enriched, and the user experience is further improved.
In the description herein, reference to the description of the term "one embodiment," "some embodiments," "an example," "a specific example," or "some examples," etc., means that a particular feature, structure, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the present application. In this specification, the schematic representations of the terms used above are not necessarily intended to refer to the same embodiment or example. Furthermore, the particular features, structures, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples. Furthermore, various embodiments or examples and features of different embodiments or examples described in this specification can be combined and combined by one skilled in the art without contradiction.
Furthermore, the terms "first", "second" and "first" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include at least one such feature.
Any process or method descriptions in flow charts or otherwise described herein may be understood as representing modules, segments, or portions of code which include one or more executable instructions for implementing steps of a custom logic function or process, and alternate implementations are included within the scope of the preferred embodiment of the present application in which functions may be executed out of order from that shown or discussed, including substantially concurrently or in reverse order, depending on the functionality involved, as would be understood by those reasonably skilled in the art of the present application.
It will be understood by those skilled in the art that all or part of the steps carried by the method for implementing the above embodiments may be implemented by hardware related to instructions of a program, which may be stored in a computer readable storage medium, and when the program is executed, the program includes one or a combination of the steps of the method embodiments. The storage medium mentioned above may be a read-only memory, a magnetic or optical disk, etc. Although embodiments of the present application have been shown and described above, it is understood that the above embodiments are exemplary and should not be construed as limiting the present application, and that variations, modifications, substitutions and alterations may be made to the above embodiments by those of ordinary skill in the art within the scope of the present application.
Claims (10)
1. An express information processing method is characterized by comprising the following steps:
receiving an express status tracking request, wherein the tracking request comprises an express bill number and terminal equipment information, the express status tracking request is triggered on an express status tracking request triggering interface, and the terminal equipment information refers to an identifier of terminal equipment input by a user and comprises an identification code of the terminal equipment and an identifier in a user identification module in the terminal equipment;
when the state information of the express corresponding to the express bill number is determined to be changed, the state information of the express corresponding to the express bill number is sent to the terminal equipment corresponding to the terminal equipment information;
the receiving of the express tracking request comprises:
the two-dimensional code provided by the user is scanned to obtain the express bill number.
2. The method of claim 1, wherein prior to receiving the courier tracking request, further comprising:
receiving a delivery request message, wherein the delivery request message comprises delivery item information and address information;
determining a standby delivery mode list according to the delivery request message;
and determining the express delivery order according to the target delivery mode selected by the user from the standby delivery mode list.
3. The method of claim 2, wherein determining a list of alternate delivery methods based on the delivery request message comprises:
determining a standby delivery mode corresponding to the delivery article information and the address information according to the charging standard of each express company, wherein the standby delivery mode comprises the following steps: charging information and time information of each express company;
and sequencing the standby delivery modes according to a first preset rule, and determining a standby delivery mode list.
4. The method of claim 1, further comprising:
and if the state information of the express corresponding to the express bill number is determined not to be changed after a preset time interval, sending at least one contact mode of an express company to which the express bill number belongs to the terminal equipment corresponding to the terminal equipment information.
5. The method of claim 1, further comprising:
receiving a touch request input by a user in a commodity list, wherein the commodity list comprises commodity information generated according to a second preset rule;
and displaying corresponding commodity information to a user according to the touch request.
6. An express delivery information processing apparatus, characterized by comprising:
the system comprises a first receiving module, a first tracking module and a second receiving module, wherein the first receiving module is used for receiving an express status tracking request, the tracking request comprises an express bill number and terminal equipment information, the express status tracking request is triggered on an express status tracking request triggering interface, and the terminal equipment information refers to an identifier of terminal equipment input by a user and comprises an identification code of the terminal equipment and an identifier in a user identification module in the terminal equipment;
the first sending module is used for sending the express status information corresponding to the express bill number to the terminal equipment corresponding to the terminal equipment information when the express status information corresponding to the express bill number is determined to be changed;
the first receiving module is specifically configured to:
the two-dimensional code provided by the user is scanned to obtain the express bill number.
7. The apparatus of claim 6, further comprising:
the second receiving module is used for receiving a delivery request message, wherein the delivery request message comprises delivery item information and address information;
the processing module is used for determining a standby delivery mode list according to the delivery request message;
and the determining module is used for determining the express delivery order according to the target delivery mode selected by the user from the standby delivery mode list.
8. The apparatus of claim 7, wherein the processing module is specifically configured to:
determining a standby delivery mode corresponding to the delivery article information and the address information according to the charging standard of each express company, wherein the standby delivery mode comprises the following steps: charging information and time information of each express company;
and sequencing the standby delivery modes according to a first preset rule, and determining a standby delivery mode list.
9. The apparatus of claim 6, further comprising:
and the second sending module is used for sending at least one contact mode of an express company to which the express bill number belongs to the terminal equipment corresponding to the terminal equipment information if the state information of the express corresponding to the express bill number is determined not to change after a preset time interval.
10. The apparatus of claim 6, further comprising:
the third receiving module is used for receiving a touch request input by a user in a commodity list, wherein the commodity list comprises commodity information generated according to a second preset rule;
and the display module is used for displaying corresponding commodity information to a user according to the touch request.
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| CN201610379506.7A CN107451769B (en) | 2016-05-31 | 2016-05-31 | Express information processing method and device |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN108399940A (en) * | 2017-12-28 | 2018-08-14 | 嘉兴太美医疗科技有限公司 | A safety message reports tracking and system |
| CN109523206A (en) * | 2018-10-15 | 2019-03-26 | 中国联合网络通信集团有限公司 | Dispense based reminding method, device and server |
| CN112258111A (en) * | 2020-10-23 | 2021-01-22 | 上海中通吉网络技术有限公司 | Express delivery method and device and intelligent equipment |
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