CN107392687A - Automatic retail realization system - Google Patents

Automatic retail realization system Download PDF

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Publication number
CN107392687A
CN107392687A CN201710335358.3A CN201710335358A CN107392687A CN 107392687 A CN107392687 A CN 107392687A CN 201710335358 A CN201710335358 A CN 201710335358A CN 107392687 A CN107392687 A CN 107392687A
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China
Prior art keywords
user
goods
delivery
subsystem
order
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CN201710335358.3A
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Chinese (zh)
Inventor
黎宝茗
孙国华
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Goldbox Technologies Ltd
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Goldbox Technologies Ltd
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Publication of CN107392687A publication Critical patent/CN107392687A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083Shipping
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083Shipping
    • G06Q10/0833Tracking
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083Shipping
    • G06Q10/0836Recipient pick-ups
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/12Payment architectures specially adapted for electronic shopping systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/18Payment architectures involving self-service terminals [SST], vending machines, kiosks or multimedia terminals
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/30Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/32Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
    • G06Q20/327Short range or proximity payments by means of M-devices
    • G06Q20/3276Short range or proximity payments by means of M-devices using a pictured code, e.g. barcode or QR-code, being read by the M-device
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0207Discounts or incentives, e.g. coupons or rebates
    • G06Q30/0226Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0241Advertisements
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F17/00Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/10Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
    • G07F17/12Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07FCOIN-FREED OR LIKE APPARATUS
    • G07F17/00Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/40Coin-freed apparatus for hiring articles; Coin-freed facilities or services for devices for accepting orders, advertisements, or the like

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  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Accounting & Taxation (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Economics (AREA)
  • Theoretical Computer Science (AREA)
  • General Business, Economics & Management (AREA)
  • Development Economics (AREA)
  • Finance (AREA)
  • Marketing (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Human Resources & Organizations (AREA)
  • Tourism & Hospitality (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Game Theory and Decision Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Cash Registers Or Receiving Machines (AREA)

Abstract

The invention relates to an automatic retail realization system, which comprises: the automatic checkout kiosk system is used for decoding ordered commodity details in an ordered commodity set corresponding to the comprehensive order code according to the comprehensive order code provided by the user; after receiving the order confirmation instruction, generating a transaction payment request; after payment is confirmed, prompting a user to select a delivery option, and triggering logistics scheduling according to the delivery option of the user; the logistics management subsystem is used for carrying out corresponding logistics scheduling according to the delivery selection of the user according to the triggering of the automatic checkout kiosk system; the logistics management subsystem carries out express management, warehouse management and delivery tracking; the intelligent warehouse subsystem is used for storing commodities and taking out the commodities ordered by the user to a specified position according to the logistics scheduling of the logistics management subsystem; the electronic locker subsystem is used for storing commodities ordered by a user for the user to pick up goods; the subsystems are connected via a network.

Description

System is realized in automation retail
Technical field
The present invention relates to retail purchases, and system is realized more specifically to one kind automation retail.
Background technology
In current market with keen competition, supermarket and general line retailer make great efforts to strive, and update their business model And the mode with customer interaction.The market competition by all kinds of means of fierceness is not only because, also due to the continually changing purchase of client Buy custom.Successful, retailer must take new innovation advantage, create customer experience, there is provided real differentiation.
In traditional shop in purchase system, customer then carries these and thought after the commodity that shelf select that it wants to buy The commodity of purchase are paid the bill to cashier.Shop-assistant confirms commodity, collects payment for goods.Generally, customer need line for service, customer The substantial amounts of time is taken in the activity beyond shopping in itself, reduces Customer Experience.
Supermarket and general line retailer are directed to improving efficiency of operation, strengthen customer experience.For example, POS (point of Sale, point-of-sale terminal) system can realize electronic funds automatic account transfer, has and supports consumption, pre-authorization, inquiry into balance and account transfer Etc. function, use safely, quickly, reliably.So that customer is more convenient when doing shopping payment.Effective management of shelf can be with So that customer more advantageously searches out required commodity.Quick Response Code is carried on every commodity, shop-assistant is confirming commodity When items scanning piece by piece Quick Response Code, then can confirm that the price of commodity, write-in merchandise sales record, so that commodity It is more quick to sell management.
The merchandise control of higher level uses the solution based on RFID, however, it is this kind to stick RFID label tag for commodity The prerequisite of solution.The cost of disposable RFID label tag is to need carefully to examine for supermarket or general line retailer The factor of amount.
The shopping management mode of prior art remains many deficiencies, has obvious limitation and in practical application The defects of, therefore, still expect a kind of more efficient easily shopping mode.
The content of the invention
The invention provides one kind automation retail to realize system, including:
Automatic checkout kiosk system, the composite order code for being provided according to automatic checkout kiosk system user decode this The order goods details that order goods corresponding to composite order code is concentrated;And after receiving order and confirming instruction, produce transaction Pay request;And after confirming to pay the bill, user is prompted to select delivery option, and triggering Logistic Scheduling is selected according to user's delivery;
Logistics management subsystem, for the triggering according to automatic checkout kiosk system, select to carry out phase according to user's delivery The Logistic Scheduling answered;Logistics management subsystem simultaneously carries out express delivery management, storehouse management, delivery tracking;
Intelligent repository subsystem, for storing commodity, and according to the Logistic Scheduling of logistics management subsystem, take out user and order Commodity are purchased to specified location;
Electronic locker subsystem, for storing user's order goods so that user picks up goods certainly;
Subsystems pass through network connection;The network connection includes wired or wireless network, or wired or wireless Mixture of networks.
In one embodiment, delivery selection includes:Delivery in shop, self-service delivery of cargo in shop, delivery outside shop, self-service outside shop carry Goods.
In one embodiment, the order goods collects the electronics for interior scanning order goods of being put up at an inn by user's equipment on-line Codeword value is formed;Or shop is ordered the goods and formed on line by user.
In one embodiment, the electronic goods code is two-dimensional bar.
In one embodiment, the user equipment includes the mobile device containing motion scan module, and the movement is set Mobile applications are mounted with standby, new to order to carry out account management, management order history record.
In one embodiment, described automation retail realizes that system also includes machine handing subsystem, for certainly Help checkout kiosk system and electronic locker subsystem to be managed, and message informing is carried out to user equipment;The machine Manage health status and management state of the subsystem by network from remote monitoring self-checkout booth, and monitoring electronic locker Health status and locker access goods message informing.
In one embodiment, described automation retail realizes that system also includes trade company's management subsystem, for managing Goods catalogue, price data, user's order record, and loyalty offer certificate is provided to user equipment, or to user equipment Push businessman's special discount and sales promotion information.
In one embodiment, the self-checkout kiosk system includes primary processor and multiple user interface sections, The user interface section includes camera, IC-card card reader, touch-screen, keyboard, Non-contact Media Reader, two-dimensional code scanning Device, smart card reader, receipt printer, bill acceptor, banknote dispenser and Coin dispenser.
In one embodiment, the electronic locker includes primary processor and multiple user interface sections, the user Interface unit includes monitoring camera, high definition network head, LCD display, multiple cabinet rooms of different specification size, touch Screen, dimensional code scanner, payment reader, ID readers, receipt printer;The electronic locker primary processor passes through wired Or wireless network carries out remote monitoring and the real-time Communication for Power of centralized management with server end;The monitoring camera carries out video prison Control, recording and tracking is normal and abnormal operation;The high definition network head is used for user authentication process to ensure picking safety; The electronic locker picking uses disposable PIN code input, or the near-field communication interactive function reality of mobile device It is existing;The electronic locker picking also includes enabling biological characteristic authentication, and the biological characteristic authentication includes certification fingerprint or people Face identifies.
Brief description of the drawings
Below in conjunction with drawings and Examples, the invention will be further described, in accompanying drawing:
Fig. 1 is to show that the key modules and its tectonic relationship of system are realized in automation retail according to embodiments of the present invention Block diagram.
Fig. 2 is to show quick method of settlement according to embodiments of the present invention and the schematic diagram of automatic execution system.
Fig. 3 shows the step flow of motion scan processing according to embodiments of the present invention.
Fig. 4 is the exemplary diagram of self-checkout booth according to embodiments of the present invention.
Fig. 5 shows the step of Logistic Scheduling processing according to embodiments of the present invention.
Fig. 6 shows locker according to embodiments of the present invention.
Embodiment
In order to which technical characteristic, purpose and the effect of the present invention is more clearly understood, now compares accompanying drawing and describe in detail The embodiment of the present invention.
The embodiment of system is realized in the automation retail that the present invention is described more fully below, and the example of these embodiments is attached Shown in figure, wherein same or similar label represents same or similar component or has same or like function from beginning to end Component.
The present invention is mainly suitable for retail stall transaction and on the net to the e-commerce field of (O2O) under line, mistake therein Journey comprises the following steps:
1) consumer scans the Quick Response Code for the commodity for wanting purchase using mobile applications, generates order request, this A little order requests are stored to the electronic business transaction car in mobile applications.
2) in checkout, the code that is formed according to electronic business transaction car for order goods collection, checkout booth can be automatically All order goods that order goods is concentrated are listed on its screen.
3) consumer checks listed order goods, once confirm nothing by settling accounts such as acknowledgement key on booth automatically After by mistake, then trigger transaction payment request, paid the bill by cash or noncash form.
Once 4) paid the bill, consumer can select the picking in shop or pick up goods certainly, and in shop during picking, consumer can quilt Guiding voluntarily takes out corresponding commodity to the intelligent repository in shop from intelligent repository.If from picking up goods, the logistics in shop is adjusted Degree system then triggers service of delivering goods, consumer can be purchased into commodity for example, by express delivery according to the Shipping Address that consumer provides Service is sent to the electronic locker nearest from Shipping Address.Consumer can voluntarily be arrived electronic locker delivery of cargo by picking voucher.
System is realized in automation retail involved by the embodiment of the present invention, be can be used for promoting express checkout and is fulfiled automatically Order request.It is one it is integrated realize platform, consumer can be supported to utilize mobile device, such as smart mobile phone to carry out Self-scanning commodity, which are realized, to be ordered, and is voluntarily paid in self-checkout booth, and supermarket or general line retailer carry out Intelligent logistics scheduling, It can indicate that delivery is voluntarily picked up goods to electronic locker for consumer according to consumer.
According to embodiments of the present invention, the mobile device self-scanning of the system includes:Consumer uses his or her personal shifting Dynamic equipment scans the electronic goods code for wanting purchase commodity, such as bar code in shop, and is added to electronic business transaction car.Its Middle electronic goods code is the code of the commodity shown on the shelf in supermarket or department store, and it can be sold according to supermarket or general merchandise The demand of business, record such as commodity price, species, grade etc. information.After the completion of consumer is ordered, the institute in its shopping cart There is order goods to form an order goods collection, a single composite order code can be assigned to the order goods collection, should Code includes all order details.Using such a mode, the purchase experiences of consumer are promoted.On the one hand, different from online purchase Thing, consumer scene feeling, can touch commodity in real shopping environment, obtain cutting for the commodity to wanting purchase Body is tested.On the other hand, in being done shopping in traditional shop, consumer generally pushes shopping cart and cruised in shop, runs into the business for wanting to buy Product are then thrown away into shopping cart, more and more with doing shopping, and shopping cart is also increasingly heavier.Meanwhile once flow of the people causes greatly in shop In shop during traveling limited space, the volume of shopping cart also forms problem, usually promotes difficult.In addition, consumer is in the process of cruising In change mind sometimes, want to return the commodity in some shopping carts, at this moment, if consumer arbitrarily take out be placed on shelf, It is most likely not then the shelf at the original place of the commodity, trouble is added to supermarket or general line retailer, if consumer wants to put Original place is gone back to, then is likely to also arduously to find original place, adds the trouble of consumer.Different from being done shopping in traditional shop, above-mentioned In implementation, consumer only scans the electronic goods code for the commodity that purchase is wanted on shelf, not physically by business Product are removed from shelf, and consumer remains empty-handed state of cruising, even if flow of the people is big, also relatively convenient of cruising, so as to Freely to enjoy the happy of shopping of cruising in shop, and when consumer changes mind, only need easily to click on the mobile apparatus, will Commodity remove from the items list to be purchased in electronic business transaction car, no matter to supermarket or general line retailer, or consumer Oneself, it is all easy and convenient.
According to embodiments of the present invention, express checkout can also be carried out by self-checkout booth, including:
Composite order code can be supplied to self-checkout booth by consumer in self-checkout booth, and consumer can be defeated manually Enter, composite order code booth directly can also be supplied to by self-checkout booth with interacting for self-checkout booth by mobile device.One Denier self-checkout booth obtains composite order code, then in showing the thin of all order goods on the composite order code on screen Section, such as trade name, price etc..After consumer's verification order goods is errorless, with confirming that this orders on self-checkout booth.Then Self-checkout booth enters self-checkout program, prompts user to take credit card, debit card, cash or other modes payment.Disappear The person of expense selects corresponding payment method to complete payment on self-checkout booth.This implementation, whole process is unmanned, saves Manually, confirm due to being rapidly completed order goods using composite order code, whole commercial articles ordering verification process is more quick.
According to embodiments of the present invention, the order means of payment can be selected by self-checkout booth, once consumer completes to pay Money, after the confirmation of self-checkout booth is errorless, picking mode can be prompted to consumer.Picking mode can include:Delivery, shop in shop Interior self-service delivery of cargo, the outer delivery in shop, self-service outside shop pick up goods etc..When delivery in selection shop, what consumer can be in shop is ad hoc Composite order code is supplied to picking personnel in shop by picking area, and picking personnel search out according to composite order code from warehouse in shop Consumer is given in corresponding order goods.When self-service delivery of cargo in selection shop, consumer can voluntarily take out to warehouse in shop and buy on behalf Commodity, consumer can be by composite order code in self-checkout booth, or the merchandise inventory position indicating set at warehouse is set The standby deposit position for obtaining order goods in warehouse, quickly finds order goods in relevant position.When delivery outside selection shop or Self-service delivery of cargo outside shop, consumer can leave supermarket or department store after for example can providing Shipping Address by self-checkout booth. Supermarket or department store after self-service delivery of cargo request, that is, carry out Logistic Scheduling, consumer are taken out from warehouse outside the shop for obtain consumer The commodity of order, for example, by Courier Service, the commodity that consumer orders are directly sent at the Shipping Address that consumer provides, Send flow of goods journey outside in completion shop.Or the nearest electronic locker of Shipping Address is delivered into order goods, and it is supplied to consumer to take Goods voucher, consumer voluntarily arrive locker picking by picking voucher, self-service delivery of cargo flow outside completion shop.
In another embodiment, consumer can also enter on line and order, picking under line.Consumer can be via shifting Dynamic network, commercial articles ordering is completed in online shop, obtains composite order code.Then, consumer can be with online payment, can also Complete to pay the bill to self-checkout booth.Once payment is completed, similar to previous embodiment, consumer can equally select to send in shop Self-service delivery of cargo in goods, shop, delivery outside shop, self-service delivery of cargo mode obtains the commodity of order outside shop.
Reference picture 1, it is shown that the embodiment of the present invention automation retail realizes how the key modules of system combine, with Supermarket, grocery store and/or larger retail chain store realize automation retail sales process.In a preferred embodiment, quickly It is the process of a full automation for scanning, order, pay the bill, settling accounts and fulfiling order to check out.Then, can be in physical retail StoreFront environment, or on network, subsequent logistics, the service such as delivery and tracking are set.It realizes that platform includes consumer end With trade company end, consumer end is, for example, the mobile device of consumer, including smart mobile phone, tablet personal computer etc..Trade company end is for example Intelligent repository and corresponding management system, self-checkout booth including trade company etc..
Fig. 2 describes the several key subsystems for automating retail and realizing system of the embodiment of the present invention, including:
At consumer end, mainly include:Customer, namely the motion scan module of consumer, motion scan module, which is placed in, to disappear In the mobile device that the person of expense carries.Consumer can shop on line, or line puts up at an inn and completes commercial articles ordering.Then, by corresponding Payment instrument, such as cash, or debit card, credit card is traded processing, trade company can also complete through payment network Clearing are checked in order goods.The payment checkout of consumer can be completed in self-checkout booth.Filled in the mobile device of consumer Mobile applications are loaded with, it can carry out account management, new to order, and order history record etc., new order goods can insert Electronic business transaction car into mobile applications.
Trade company, such as supermarket or general line retailer, as the server end of whole system, there is machine handing subsystem, Including functions such as booth management, locker management, message informings.Logistics management subsystem can complete express delivery management, storehouse management, Delivery tracks, and logistics management subsystem responsible is coordinated with intelligent repository subsystem and courier, completes the service such as delivery. Logistics distributes module and carries out service of delivering goods, such as delivery, to electronic locker, logistics, which distributes module, can be integrated into logistics management A part for subsystem, can also individually it be handled with logistics management subsystem separating.Trade company manages management subsystem commodity Catalogue, price data, and stock is managed.These subsystems can be wired or wireless network by network connection, Or wired or wireless network mixing.Machine handing subsystem can be from remote monitoring machine, such as self-checkout booth and electronics The health status of locker.Machine handing subsystem can also monitor the management state of self-checkout booth, and locker access The message informing function such as goods.Machine handing subsystem can also provide more real-time when collecting from the enough data of each introduces a collection Fault warning, carry out possible forecast analysis.
Reference picture 3, the motion scan process by consumer, namely the mobile device that user uses, such as smart phone, PDA or tablet personal computer etc. are completed.Communication network, such as GPRS, CDMA, HSDPA, LTE, WiFi network or other classes can be passed through The network of type communicates for mobile device with server end provides data network.Mobile device has necessary hardware and software, can To determine the current location of mobile device including various outdoor positioning technologies or indoor positioning technologies.Outdoor positioning technology can be with Including global positioning system (GPS) or similar system.Indoor positioning technologies can include mobile cellular architecture or other connect Nearly sensing technology, such as ultrasound examination and Bluetooth Low Energy (BLE) detection.
Mobile applications operate in any based on iOS or based on Android or other proprietary cell phone platforms, and it is supported Major function include carrying out account management, order history record and new order etc..According to preferred embodiment, user is first Selection needs the commodity ordered, and the electronic goods code of product, such as bar shaped are then scanned with his or her personal mobile device Code, and the electronic business transaction car being added in application program.Bar code represents Universial Product Code (UPC), and it can unique terrestrial reference Know the commodity shown in supermarket or grocery store rack.In the present embodiment, consumer need not remove commodity, be put into actual purchase In thing car or shopping basket.The commodity Real-time inventory audit function that subsystem is managed by trade company is realized into tracking catalogue, price Data and inventory status.
Consumer can confirm checkout by mobile APP, and it can scan composite order code by self-checkout booth, that is, use In the unified 2D bar codes of order, it is used to identify the order goods collection in consumer electronics' shopping cart.Self-checkout booth leads to Cross composite order code decode order goods details be used for subscriber checking.User can be confirmed by the touch-screen of self-checkout booth Subscription details and commodity price.Then, self-checkout booth will be prompted to user in cash or cashless instrument, such as credit card, Debit card is paid the bill.After user selects corresponding payment instrument payment, self-checkout booth is interacted with payment network to enter Row payment authorization.If successful payment, self-checkout booth prompting user selects delivery of cargo mode.
Based on the transactional nature of motion scan module, order and payment function can be included in a single equipment.This Barcode scanner when enabling the mobile device both to be used to order the goods, carry out payment transaction etc. as the means of payment again Deng it is possible thereby to be traded integration managing.In one embodiment, dynamic memory can be passed through by performing this multi-functional Management system realizes that the system allows data and application program to be stored on chip and by mobile network in server end Configuration.Businessman can pass through the order record of server end management user, and therefore provide loyalty offer certificate to user, or The special discount and sales promotion information of businessman is pushed to user.
Referring to Fig. 4, the preferred embodiment of self-checkout booth includes various user interface sections.Its for example including:Camera 401st, IC-card card reader 402, touch-screen 403, keyboard 404, Non-contact Media Reader 405, dimensional code scanner 406, smart card Card reader 407, receipt printer 408, bill acceptor 409, banknote dispenser 410 and Coin dispenser 411.Self-checkout booth Primary processor, interacting between these user interface sections of master processor processes and user can be included, and pass through network and example Such as payment network, trade company's management subsystem interaction, response user instruction, Card Reader, printing receipt etc. function are realized.
Payment process is usually directed to payment instruction, and the transaction participated, check settlement process include account transfer each side it Between information flow.It ensure that in process of exchange and establishment, verify and transfer accounts etc. the transmission of key step:Such as requestee's identity Checking, the confirmation of the means of payment, ability to pay requestee ability to pay are verified, by requestee and payee's associated financial institution The mandate of reason fund transfer.
Settlement module is checked in transaction includes a set of rule for being used to transmit real-time deal and payment data, passes through its participation Person agrees to exchange data and/or set up the transfer fund about settling accounts final position to prove formality.The exchange of payment data includes Some more detailed steps:The inspection of deals match, merchandise sequence, data integrity and the payment data for communication.Can be with Affairs in terms of handling about payment, such as reimbursement etc..
Fig. 5 is shown when user completes acknowledgement of orders by the user interface section of self-checkout booth and payment confirmation is laggard Row Logistic Scheduling.After payment is identified, self-checkout booth prompting user selects delivery mode, and user can select to pick up goods in shop Or self-service picking outside shop.Self-checkout booth can print receipt to user.Logistics distributes module and is also triggered, with intelligent repository Subsystem interaction automates delivery of cargo to realize.Intelligent repository subsystem can be ordered according to the corresponding composite order code retrieval of user Commodity, and interacted with express delivery management subsystem and arrange service of delivering goods.If picking in shop, commodity can be sent to by internal flows Consumer is given in ad hoc picking area in shop, similar, arranging electronic locker, internal flows can also will be ordered the goods in shop Electronic locker in shop is sent to, consumer voluntarily arrives electronic locker and picked up goods.On the other hand, can if picking outside shop Shipping Address or the shop exoelectron storage nearest from the Shipping Address that consumer provides are sent to will be ordered the goods by Courier Service Thing cabinet, by user's voluntarily picking.What delivery tracking system can notify user's commodity sends state with charge free.
Under normal circumstances, intelligent repository includes shelf management system, and each shelf, which can include wireless senser, to be carried out soon Speed detection, programmable logic controller (PLC) are controlled, and the control network of intelligent repository subsystem enters to all shelf in warehouse Row management and control.Intelligent repository is managed using SKU (Stock Keeping Unit, quantity in stock unit).SKU is that stock passes in and out meter The elementary cell of amount, can be with part, box, pallet etc. for unit.It has been extended to the abbreviation of product Unified number, every kind of production Product are corresponding with unique No. SKU.Each SKU is any bar code or RFID label tag.Intelligent repository subsystem can be according to ordering Commodity are purchased, corresponding goods are found in intelligent repository, are assisted by the kinds of goods automatic pick-and-place apparatus in intelligent repository, or manpower Help, commodity are assigned to specified location.Specified location includes point of being picked up goods in shop, or Courier Service loading point.
Referring to Fig. 6, which show the embodiment for automating retail and realizing the electronic locker of system of the embodiment of the present invention. It includes monitoring camera 601, high definition network first 602, LCD display 603, large scale cabinet room 604, small size cabinet room 605th, touch-screen 606, dimensional code scanner 607, payment reader 608, ID readers 609, receipt printer 610, middle size Cabinet room 611.Locker has primary processor to be managed control, and it can be by monitoring camera 601 to being supervised around locker Control, ensure user's picking safety.User can be interacted by touch-screen 606 with locker, and primary processor can require to use Family pays down express fee use, and user can be paid the bill by reader 608 of paying the bill, and LCD display 603 can show advertisement Or the interactive information with user, the cabinet room of various sizes are suitable for depositing various sizes of order goods.Electronic locker Main manager can carry out remote monitoring and centralized management by wired or wireless network and backstage, and machine handing subsystem Real-time Communication for Power.In general, locker, can be normal with recording and tracking according to the video monitoring of monitoring camera 601 And abnormal operation.Repository can also utilize high definition network first 602, or other sensors or imaging technique enable use In the user authentication process of object detection, to ensure the security of picking.Except using disposable PIN code input, or The NFC (near-field communication) of person's mobile device carrys out picking, and the security of access can also such as pass through Dan Yin by enabling biological characteristic Element or two-factor authentication, such as certification fingerprint or recognition of face are strengthened.On the other hand, the people of high definition network first 602 Face identification function can be activated, to prevent unauthorized person that article illegally is stored in into locker.
The automation retail of the embodiment of the present invention realizes that the subsystems of system may each comprise primary processor and data Memory, and together with primary processor (for example, microprocessor, microcontroller, digital signal processor or all-purpose computer) The computer program logic used, with programmable logic device (for example, field programmable gate array (FPGA) or other PLD), Discreet component, integrated circuit (for example, application specific integrated circuit (ASIC)) or including its any combination any other device together The FPGA used.FPGA can be implemented in different forms, including but not limited to, source code form, meter Calculation machine can perform form and various intermediate forms (for example, being produced by assembler, compiler, connector (linker) or locator Raw form).Source code can include with various operating systems or operating environment be used together with various programming language (examples Such as, object code, assembler language or high-level language (for example, Fortran, C, C++, JAVA or HTML)) in any one reality Existing series of computation machine programmed instruction.Source code can define and using different pieces of information structure and communication information.The source code Can be that computer can perform form (for example, passing through interpreter), or source code can be changed (for example, by translater, compilation Device or compiler) it is that computer can perform form.Memory is for storing depositing for software application and related application data Reservoir, the software application can be used for obtaining, handle, store and/or transmitting data.The memory is relative to its institute Category subsystem can be internal, outside, remotely-or locally.Memory can be ROM, RAM, Flash, blade type storage array Etc..Subsystems can store its system related data with database form;The primary processor of subsystems is used to hold Row specific instruction, so as to executive subsystem associative operation.The data of whole system can use distribution, such as data distribution in Subsystems, centralization, such as the application data sets of subsystems are aggregated into a cloud database, each subsystem System only retains necessary system data, or two ways hybrid mode is managed.
The automation retail of the embodiment of the present invention realizes that system provides the service of more personalizations in store level, to Gu Visitor provides preferably shopping picking experience.The whole shopping of customer, payment, picking process can realize complete automation, nothing Peopleization, and well-trained employee can be assigned to be absorbed in the consumer for needing especially to show loving care for and look after.
Supermarket or general line retailer can utilize the system, realize automation sale, strengthen customer relation management, promote it The development of business.
Embodiments of the invention are described above in conjunction with accompanying drawing, but the invention is not limited in above-mentioned specific Embodiment, above-mentioned embodiment is only schematical, rather than restricted, one of ordinary skill in the art Under the enlightenment of the present invention, in the case of present inventive concept and scope of the claimed protection is not departed from, it can also make a lot Form, these are each fallen within the protection of the present invention.

Claims (10)

1. system is realized in one kind automation retail, it is characterised in that including:
Automatic checkout kiosk system, the composite order code for being provided according to automatic checkout kiosk system user decode the synthesis The order goods details that order goods corresponding to order code is concentrated;And after receiving order and confirming instruction, producing transaction payment please Ask;And after confirming to pay the bill, user is prompted to select delivery option, and triggering Logistic Scheduling is selected according to user's delivery;Delivery Selection includes:Delivery in shop, self-service delivery of cargo in shop, delivery outside shop, self-service delivery of cargo outside shop;The order goods collection is set by user The standby electronic goods code for putting up at an inn interior scanning order goods online is formed;Or shop is ordered the goods and formed on line by user;Institute It is two-dimensional bar to state electronic goods code;The user equipment includes the mobile device containing motion scan module, the movement Mobile applications are mounted with equipment, new to order to carry out account management, management order history record;The self-checkout Kiosk system includes primary processor and multiple user interface sections, and the user interface section includes camera, IC-card Card Reader Device, touch-screen, keyboard, Non-contact Media Reader, dimensional code scanner, smart card reader, receipt printer, ticket recipient Device, banknote dispenser and Coin dispenser;
Logistics management subsystem, for the triggering according to automatic checkout kiosk system, carried out according to user's delivery selection corresponding Logistic Scheduling;Logistics management subsystem simultaneously carries out express delivery management, storehouse management, delivery tracking;
Intelligent repository subsystem, for storing commodity, and according to the Logistic Scheduling of logistics management subsystem, take out user and order business Product are to specified location;
Electronic locker subsystem, for storing user's order goods so that user picks up goods certainly;The electronic locker includes master Processor and multiple user interface sections, the user interface section include monitoring camera, high definition network head, LCD and shown Display screen, multiple cabinet rooms of different specification size, touch-screen, dimensional code scanner, payment reader, ID readers, receipt printing Machine;The electronic locker primary processor by wired or wireless network and server end carries out remote monitoring and managed concentratedly Real-time Communication for Power;The monitoring camera carries out video monitoring, and recording and tracking is normal and abnormal operation;The high definition network Head is used for user authentication process to ensure picking safety;The electronic locker picking uses disposable PIN code input, Or the near-field communication interactive function of mobile device is realized;The electronic locker picking also includes enabling biological characteristic authentication, The biological characteristic authentication includes certification fingerprint or recognition of face;
Machine handing subsystem, for being managed to self-checkout kiosk system and electronic locker subsystem, and to Family equipment carries out message informing;The machine handing subsystem by network from the health status of remote monitoring self-checkout booth and Management state, and the health status of monitoring electronic locker and locker access goods message informing;
Trade company manages subsystem, for managing goods catalogue, price data, and user's order record, and to user equipment granting Loyalty offer certificate, or push businessman's special discount and sales promotion information to user equipment;
Subsystems pass through network connection;The network connection includes wired or wireless network, or wired or wireless network Mixing.
2. system is realized in one kind automation retail, it is characterised in that including:
Automatic checkout kiosk system, the composite order code for being provided according to automatic checkout kiosk system user decode the synthesis The order goods details that order goods corresponding to order code is concentrated;And after receiving order and confirming instruction, producing transaction payment please Ask;And after confirming to pay the bill, user is prompted to select delivery option, and triggering Logistic Scheduling is selected according to user's delivery;
Logistics management subsystem, for the triggering according to automatic checkout kiosk system, carried out according to user's delivery selection corresponding Logistic Scheduling;Logistics management subsystem simultaneously carries out express delivery management, storehouse management, delivery tracking;
Intelligent repository subsystem, for storing commodity, and according to the Logistic Scheduling of logistics management subsystem, take out user and order business Product are to specified location;
Electronic locker subsystem, for storing user's order goods so that user picks up goods certainly;
Subsystems pass through network connection;The network connection includes wired or wireless network, or wired or wireless network Mixing.
3. system is realized in automation retail according to claim 2, it is characterised in that delivery selection includes:Delivery in shop, Self-service delivery of cargo in shop, delivery outside shop, self-service delivery of cargo outside shop.
4. system is realized in automation retail according to claim 2, it is characterised in that the order goods collection passes through user Equipment on-line put up at an inn it is interior scanning order goods electronic goods code formed;Or shop is ordered the goods and formed on line by user.
5. system is realized in automation retail according to claim 4, it is characterised in that the electronic goods code is two-dimensional strip Shape code.
6. system is realized in automation retail according to claim 4, it is characterised in that the user equipment is included containing shifting The mobile device of scan module is moved, mobile applications are mounted with the mobile device, it is new to order to carry out account management, Manage order history record.
7. system is realized in automation retail according to claim 2, it is characterised in that also including machine handing subsystem, Message informing is carried out for being managed to self-checkout kiosk system and electronic locker subsystem, and to user equipment; Health status and management state of the machine handing subsystem by network from remote monitoring self-checkout booth, and monitoring electricity Health status and locker the access goods message informing of sub- locker.
8. system is realized in automation retail according to claim 2, it is characterised in that subsystem also is managed including trade company, For managing goods catalogue, price data, user's order record, and loyalty offer certificate, Huo Zhexiang are provided to user equipment User equipment pushes businessman's special discount and sales promotion information.
9. system is realized in automation retail according to claim 2, it is characterised in that the self-checkout kiosk system bag Include primary processor and multiple user interface sections, the user interface section include camera, IC-card card reader, touch-screen, Keyboard, Non-contact Media Reader, dimensional code scanner, smart card reader, receipt printer, bill acceptor, bank note distribution Device and Coin dispenser.
10. system is realized in automation retail according to claim 2, it is characterised in that the electronic locker includes master Processor and multiple user interface sections, the user interface section include monitoring camera, high definition network head, LCD and shown Display screen, multiple cabinet rooms of different specification size, touch-screen, dimensional code scanner, payment reader, ID readers, receipt printing Machine;The electronic locker primary processor by wired or wireless network and server end carries out remote monitoring and managed concentratedly Real-time Communication for Power;The monitoring camera carries out video monitoring, and recording and tracking is normal and abnormal operation;The high definition network Head is used for user authentication process to ensure picking safety;The electronic locker picking uses disposable PIN code input, Or the near-field communication interactive function of mobile device is realized;The electronic locker picking also includes enabling biological characteristic authentication, The biological characteristic authentication includes certification fingerprint or recognition of face.
CN201710335358.3A 2016-05-13 2017-05-12 Automatic retail realization system Pending CN107392687A (en)

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CN113283791A (en) * 2021-06-11 2021-08-20 上海寻梦信息技术有限公司 Method, device, equipment and storage medium for selecting self-service cabinet features
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