CN107146057B - Returned goods processing method - Google Patents
Returned goods processing method Download PDFInfo
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- CN107146057B CN107146057B CN201710312230.5A CN201710312230A CN107146057B CN 107146057 B CN107146057 B CN 107146057B CN 201710312230 A CN201710312230 A CN 201710312230A CN 107146057 B CN107146057 B CN 107146057B
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
Abstract
A method of return processing, comprising: the system comprises a database, a data processing system and a data processing system, wherein the database at least comprises two information units, each information unit forms one information unit by an independent buyer, each information unit comprises at least two information frameworks, one information framework is a buyer information framework, and the buyer information framework forms the buyer information framework by at least one of buyer ID, express bill number, mobile phone number, name, address or transaction bill number; a second-level information architecture is arranged under the buyer information architecture, and the second-level information architecture forms the second-level information architecture by at least one of the commodity bar codes or the specified commodity bar codes; the bar code identification terminal is in communication connection with the database; the printing equipment is in communication connection with the database; the turnover conveying equipment comprises a bar code identification terminal; the invention increases the racking efficiency; and the identification efficiency under the condition that a plurality of buyers return goods and change goods in a centralized way is increased.
Description
Technical Field
The invention belongs to the field of warehousing treatment application, and particularly relates to a method for returning goods by utilizing warehousing equipment.
Background
In the rapidly developing current society, based on the improvement of consumption capacity, manufacturers mostly adopt a direct logistics delivery mode to send commodities to buyers, and the manufacturers mostly adopt large-scale storage as a product relay place based on cost consideration, the large-scale storage is used as a commodity concentration area, and the large-scale storage contains a large amount of commodities with different brands and different specifications, which can be described by just as cow hair, so that the processing difficulty during delivery and return is greatly increased.
Chinese patent CN 105488653 a discloses a goods-to-person goods returning operation method, but the method is still basically based on manual operation, and cannot effectively realize goods warehousing and re-selling operation after warehousing.
Disclosure of Invention
The invention aims to provide an efficient goods return processing method which can effectively increase the warehousing efficiency, effectively perform commodity identification and buyer identification and provide great convenience for subsequent resale.
In order to achieve the purpose, the invention adopts the following technical scheme: a method of return processing, comprising:
the system comprises a database, a buyer information framework and a buyer information framework, wherein the database at least comprises two information units, each information unit forms an information unit by an independent buyer, each information unit comprises at least two information frameworks, one information framework is the buyer information framework, and the buyer information framework forms the buyer information framework by at least one of buyer ID, express bill number, mobile phone number, name, address or transaction bill number; a second-level information architecture is arranged under the buyer information architecture, and the second-level information architecture is formed by at least one of commodity bar codes or appointed commodity bar codes;
the bar code identification terminal is in communication connection with the database;
the printing equipment is in communication connection with the database;
the turnover conveying equipment comprises a bar code identification terminal;
when the commodity buyer returns the purchased commodity by logistics, the components adopt the following method to perform return processing:
s1, scanning the express bill of the returned commodity to obtain information in the sale platforms such as the Kyoto mall, the Taobao, the Jumei and the like, and then checking the information with the purchase information in the customer information system.
S2, matching the goods bin information in the warehousing management system by scanning the hang tags or bar codes containing the goods information on the clothes, and printing out the goods bar codes of the bin after matching.
S3, classifying the commodities according to regions or channels, and then putting the commodities on shelves according to the regions or channels;
the method specifically comprises the following steps: a, when returned goods comprise an express bill, an operator scans a bar code on the express bill by using a bar code identification terminal, and manually inputs at least one piece of information in a buyer information architecture when the bar code on the returned goods cannot be identified, and invokes a buyer information architecture in a database and a second-level information architecture under the buyer information architecture so as to identify a buyer and goods purchased by the buyer;
b, the operator scans the returned commodities of the buyer one by adopting a bar code identification terminal so as to match the commodities in the secondary information architecture in the step A, and the results generated by matching are divided into matching and mismatching;
c, under the condition that the result of the step B is matched, signing and warehousing the returned commodities by the commodity returning system;
d, after signing, the system collects the signed goods to form a returned goods collection list, quality inspection is carried out on the signed goods, and whether various indexes meet secondary sales is checked;
e, the bar codes are required to be printed again for the goods after quality inspection, WMS or other storage management systems and goods bin position information in databases of various forms are matched by scanning the hang tags or the bar codes containing goods information on the clothes, and the goods bar codes of the bin positions are printed out after matching;
after the scanning is finished, whether the scanned quantity is consistent with the system bill quantity is needed to be checked, when the SKU in the printing program is inconsistent with the real-goods SKU, the printing program is regarded as multi-goods, and the SKU is automatically prompted to be out of the norm in the printing program;
f, partitioning or channeling goods which are put on shelves according to information (a storage area, a bin position and the like) shown by the bar code of the goods, or distributing the goods to a vehicle on shelves according to bar code information prompt, and putting the goods on shelves one by one in the later period;
the information of one or two of the returned bar codes into the warehouse or the returned bar codes into the defective goods warehouse comprises commodity information and warehouse area information.
Preferably, the turnover conveying equipment is a commodity turnover vehicle, and the bar code identification terminal is a wireless bar code identification terminal.
Preferably, the turnover conveying equipment is an automatic conveying belt, the bar code recognition terminal is installed above the surface of the automatic conveying belt, and the automatic conveying belt extends to a commodity storage area.
Compared with the prior art, the beneficial effect of this case patent lies in: a buyer information framework is set, and a secondary information framework is set under the buyer information framework, wherein the secondary information framework takes the buyer to purchase the commodity information as a condition, and the buyer information takes ID, an express bill number and the like as identification conditions to establish the unique corresponding relation between the buyer and the purchased commodity; in the return sign-in link, the buyer is identified by scanning the express bill or other information of the buyer, the information of the goods purchased by the buyer is read, and the scanned goods information is reversely matched with the goods purchased by the buyer in the database, so that the information of the returnable goods can be quickly identified, great convenience is provided for other refund, exchange and return processing, and meanwhile, after automatic matching, under the condition that the goods need to be reissued, the database automatically identifies the goods which need to be reissued, the reissue efficiency is greatly increased, and the customer experience is increased; the bar code is printed again after matching, the bar code comprises commodity information such as style, specification, color and the like, and also comprises warehouse area information, and the bar code greatly facilitates the warehousing operation of returned commodities at the later stage; moreover, the printed bar code greatly increases the commodity information recognized by automatic bar code recognition equipment when being resold, improves the efficiency of subsequent resold and reissued goods, and only needs to be scanned; the invention also provides a turnover device adopting the automatic conveyor belt, and the bar code identification device is arranged above the automatic conveyor belt, so that the efficiency of putting commodities on shelves is greatly improved; the invention at least comprises two information units, and each information unit corresponds to an independent buyer, thereby greatly increasing the identification efficiency under the condition that a plurality of buyers return goods and change goods in a centralized way.
Drawings
To further illustrate the present invention, the following figures and embodiments are set forth.
FIG. 1 is a return flow chart of the present invention.
Detailed Description
As shown in fig. 1, a return processing method includes:
a method of return processing, comprising:
the system comprises a database, a buyer information framework and a buyer information framework, wherein the database at least comprises two information units, each information unit forms an information unit by an independent buyer, each information unit comprises at least two information frameworks, one information framework is the buyer information framework, and the buyer information framework forms the buyer information framework by at least one of buyer ID, express bill number, mobile phone number, name, address or transaction bill number; a second-level information architecture is arranged under the buyer information architecture, and the second-level information architecture is formed by at least one of commodity bar codes or appointed commodity bar codes;
the bar code identification terminal is in communication connection with the database;
the printing equipment is in communication connection with the database;
the turnover conveying equipment comprises a bar code identification terminal;
when the commodity buyer returns the purchased commodity by logistics, the components adopt the following method to perform return processing:
s1, scanning the express bill of the returned commodity to obtain information in the sale platforms such as the Kyoto mall, the Taobao, the Jumei and the like, and then checking the information with the purchase information in the customer information system.
S2, matching the goods bin information in the warehousing management system by scanning the hang tags or bar codes containing the goods information on the clothes, and printing out the goods bar codes of the bin after matching.
S3, classifying the commodities according to regions or channels, and then putting the commodities on shelves according to the regions or channels;
the method specifically comprises the following steps: a, when returned goods comprise an express bill, an operator scans a bar code on the express bill by using a bar code identification terminal, and manually inputs at least one piece of information in a buyer information architecture when the bar code on the returned goods cannot be identified, and invokes a buyer information architecture in a database and a second-level information architecture under the buyer information architecture so as to identify a buyer and goods purchased by the buyer;
b, the operator scans the returned commodities of the buyer one by adopting a bar code identification terminal so as to match the commodities in the secondary information architecture in the step A, and the results generated by matching are divided into matching and mismatching;
c, under the condition that the result of the step B is matched, signing and warehousing the returned commodities by the commodity returning system;
d, after signing, the system collects the signed goods to form a returned goods collection list, quality inspection is carried out on the signed goods, and whether various indexes meet secondary sales is checked;
e, the bar codes are required to be printed again for the goods after quality inspection, WMS or other storage management systems and goods bin position information in databases of various forms are matched by scanning the hang tags or the bar codes containing goods information on the clothes, and the goods bar codes of the bin positions are printed out after matching;
after the scanning is finished, whether the scanned quantity is consistent with the system bill quantity is needed to be checked, when the SKU in the printing program is inconsistent with the real-goods SKU, the printing program is regarded as multi-goods, and the SKU is automatically prompted to be out of the norm in the printing program;
f, partitioning or channeling goods which are put on shelves according to information (a storage area, a bin position and the like) shown by the bar code of the goods, or distributing the goods to a vehicle on shelves according to bar code information prompt, and putting the goods on shelves one by one in the later period;
the information of one or two of the returned bar codes into the warehouse or the returned bar codes into the defective goods warehouse comprises commodity information and warehouse area information.
Preferably, the turnover conveying equipment is a commodity turnover vehicle, and the bar code identification terminal is a wireless bar code identification terminal.
Preferably, the turnover conveying equipment is an automatic conveying belt, the bar code recognition terminal is installed above the surface of the automatic conveying belt, and the automatic conveying belt extends to a commodity storage area.
It should be apparent that the above-described embodiment is merely an example of the present invention, and any simple modification of the structure or principle provided by the present invention is within the protection scope of the present invention.
Claims (3)
1. A return processing method characterized by comprising:
the system comprises a database, a buyer information framework and a buyer information framework, wherein the database at least comprises two information units, each information unit forms an information unit by an independent buyer, each information unit comprises at least two information frameworks, one information framework is the buyer information framework, and the buyer information framework forms the buyer information framework by at least one of buyer ID, express bill number, mobile phone number, name, address or transaction bill number; a second-level information architecture is arranged under the buyer information architecture, and the second-level information architecture is formed by at least one of commodity bar codes or appointed commodity bar codes;
the bar code identification terminal is in communication connection with the database;
the printing equipment is in communication connection with the database;
the turnover conveying equipment comprises a bar code identification terminal;
when the commodity buyer returns the purchased commodity by logistics, the components adopt the following method to perform return processing:
s1, scanning the express bill of the returned commodity to acquire information in sales platforms such as the Kyoto mall, the Taobao, the Jumei and the like, and then checking the information with purchase information in a system containing customer information;
s2, matching the information of the commodity bin in the warehousing management system by scanning the hang tags or the bar codes containing the commodity information on the clothes, and printing out the commodity bar codes of the bin after matching;
s3, classifying the commodities according to regions or channels, and then putting the commodities on shelves according to the regions or channels;
the method specifically comprises the following steps:
a, when returned goods comprise an express bill, an operator scans a bar code on the express bill by using a bar code identification terminal, and manually inputs at least one piece of information in a buyer information architecture when the bar code on the returned goods cannot be identified, and invokes a buyer information architecture in a database and a second-level information architecture under the buyer information architecture so as to identify a buyer and goods purchased by the buyer;
b, the operator scans the returned commodities of the buyer one by adopting a bar code identification terminal so as to match the commodities in the secondary information architecture in the step A, and the results generated by matching are divided into matching and mismatching;
c, under the condition that the result of the step B is matched, signing and warehousing the returned commodities by the commodity returning system;
d, after signing, the system collects the signed goods to form a returned goods collection list, quality inspection is carried out on the signed goods, and whether various indexes meet secondary sales is checked;
e, the bar codes are required to be printed again for the goods after quality inspection, WMS or other storage management systems and goods bin position information in databases of various forms are matched by scanning the hang tags or the bar codes containing goods information on the clothes, and the goods bar codes of the bin positions are printed out after matching;
after the scanning is finished, whether the scanned quantity is consistent with the system bill quantity is needed to be checked, when the SKU in the printing program is inconsistent with the real-goods SKU, the printing program is regarded as multi-goods, and the SKU is automatically prompted to be out of the norm in the printing program;
f, partitioning or channeling goods which are put into a warehouse according to the warehouse area and the bin position of the information shown by the bar code, or distributing the goods to a vehicle which is put on shelves according to the prompt of the bar code information, and putting the goods on shelves one by one in the later period;
the information of one or two of the returned bar codes into the warehouse or the returned bar codes into the defective goods warehouse comprises commodity information and warehouse area information.
2. The return processing method according to claim 1, wherein the turnover vehicle is a goods turnover vehicle, and the barcode recognition terminal is a wireless barcode recognition terminal.
3. A method of processing returned goods according to claim 1, wherein the transferring device is an automatic conveyor belt, and the bar code recognition terminal is installed above the surface of the automatic conveyor belt, and the automatic conveyor belt extends to the goods storage area.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201710312230.5A CN107146057B (en) | 2017-05-05 | 2017-05-05 | Returned goods processing method |
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| CN201710312230.5A CN107146057B (en) | 2017-05-05 | 2017-05-05 | Returned goods processing method |
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| CN107146057B true CN107146057B (en) | 2021-01-22 |
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Families Citing this family (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108345916B (en) * | 2018-02-06 | 2021-01-05 | 武汉华隆物联科技有限公司 | Multifunctional mobile management system and method for retail industry |
| CN108711198A (en) * | 2018-05-10 | 2018-10-26 | 永春宏达工业设计有限公司 | A kind of express delivery exchanges the denial method and system of cabinet |
| CN108922017B (en) * | 2018-09-06 | 2019-12-20 | 北京翰宁智能科技有限责任公司 | Unmanned automatic vending shop and goods returning method thereof |
| CN110135941B (en) * | 2019-04-10 | 2021-03-09 | 口碑(上海)信息技术有限公司 | Order data removing processing method and device |
| CN112001664A (en) * | 2019-05-08 | 2020-11-27 | 北京京东振世信息技术有限公司 | Method, device, equipment and storage medium for generating return task |
| CN111553630A (en) * | 2020-04-20 | 2020-08-18 | 运鸿集团股份有限公司 | Logistics distribution system based on Internet of things |
| CN111626820A (en) * | 2020-05-25 | 2020-09-04 | 上海中通吉网络技术有限公司 | Online express interception and retreating method and device |
| CN115239256B (en) * | 2022-09-26 | 2023-01-24 | 杭州湖畔网络技术有限公司 | Article sorting and shelf returning method and device, electronic equipment and storage medium |
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| US7716091B2 (en) * | 2001-05-24 | 2010-05-11 | Newgistics, Inc. | Local returns of remotely purchased merchandise with return code validation |
| CN102982479A (en) * | 2012-12-21 | 2013-03-20 | 江苏乐买到网络科技有限公司 | Method for refund in online shopping |
| CN103455903A (en) * | 2013-09-03 | 2013-12-18 | 金东纸业（江苏）股份有限公司 | Paper roll distribution conveying method |
| CN103679423A (en) * | 2013-12-06 | 2014-03-26 | 重庆邮电大学 | Logistic terminal application method based on two-dimensional code |
| CN105825355A (en) * | 2016-03-14 | 2016-08-03 | 浙江中之杰软件技术有限公司 | Warehouse management system based on bar code scanning warehouse entry |
| CN106203416A (en) * | 2016-07-08 | 2016-12-07 | 武汉工程大学 | A kind of express delivery document information input method based on scanogram and input device |
| CN108053171A (en) * | 2018-02-12 | 2018-05-18 | 杭州纳戒科技有限公司 | Retract commodity detection method, device and box for material circulation |
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| US6536659B1 (en) * | 2000-11-15 | 2003-03-25 | Returns Online, Inc. | Facilitating returns of merchandise purchased from other sources |
| JP2009245233A (en) * | 2008-03-31 | 2009-10-22 | Culture Convenience Club Co Ltd | Rental item return system |
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