CN106873385A - Automatic service system and method - Google Patents

Automatic service system and method Download PDF

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Publication number
CN106873385A
CN106873385A CN201510924798.3A CN201510924798A CN106873385A CN 106873385 A CN106873385 A CN 106873385A CN 201510924798 A CN201510924798 A CN 201510924798A CN 106873385 A CN106873385 A CN 106873385A
Authority
CN
China
Prior art keywords
identification information
beacon equipment
service end
information
terminal
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201510924798.3A
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Chinese (zh)
Inventor
王珏
彭培源
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Shanghai LG Electronics Co Ltd
LG Electronics Shanghai Research and Development Center Co Ltd
Original Assignee
Shanghai LG Electronics Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Shanghai LG Electronics Co Ltd filed Critical Shanghai LG Electronics Co Ltd
Priority to CN201510924798.3A priority Critical patent/CN106873385A/en
Publication of CN106873385A publication Critical patent/CN106873385A/en
Pending legal-status Critical Current

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Classifications

    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B15/00Systems controlled by a computer
    • G05B15/02Systems controlled by a computer electric
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B19/00Programme-control systems
    • G05B19/02Programme-control systems electric
    • G05B19/418Total factory control, i.e. centrally controlling a plurality of machines, e.g. direct or distributed numerical control [DNC], flexible manufacturing systems [FMS], integrated manufacturing systems [IMS], computer integrated manufacturing [CIM]
    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00Program-control systems
    • G05B2219/20Pc systems
    • G05B2219/26Pc applications
    • G05B2219/2642Domotique, domestic, home control, automation, smart house
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02PCLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
    • Y02P90/00Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
    • Y02P90/02Total factory control, e.g. smart factories, flexible manufacturing systems [FMS] or integrated manufacturing systems [IMS]

Abstract

The invention provides a kind of automatic service system, the system is included:Service end, terminal and a plurality of beacon equipments;The terminal sends after being bound with first identification information for the first identification information of generation and the information data that will be received;The service end is connected with the terminal communication, for sending control instruction according to first identification information and described information data genaration user right and according to the user right;The beacon equipment is communicated to connect with the service end, and the control instruction for being sent according to the service end completes predetermined action and/or exports the second identification information of the beacon equipment.

Description

Automatic service system and method
Technical field
The present invention relates to indoor positioning field, espespecially a kind of automatic service system and method.
Background technology
In the more rapidly development of current intelligent positioning field, have in furniture, work and life during people live Irreplaceable status;In every profession and trade, hotel is due to reasons, intelligent Service such as the big, demands for services of movement of population Utilization be particularly important.
In existing Intelligent hotel management system, including the computer of hotel management software is installed, be arranged on CUSTOM HOUSE HOTEL or Electronic tag in member card, is arranged at hotel's welcome's guiding, the radio frequency induction in lift car and at floor guiding Antenna, is arranged at hotel's welcome's guiding, the card reader in lift car and at floor guiding, and authorizes card sender.
Wherein, radio frequency induction antenna and electronic tag radio communication, read write line and radio frequency induction antenna communication, read write line Also with compunication, authorize card sender to be associated with electronic tag data and connect.Hotel guest only need to be flat in hotel management The pre- fixed platform of platform, holds the member card that hotel is provided, and flow operations are pointed out according to platform according to card number, identity information, Can be rapidly completed and select room, automatic guiding to move in.
Although the program is more ripe, the intelligent management system includes radio frequency induction antenna, electronic tag, reading Multiple hardware devices such as device, mandate card sender are write, and guest need to hold the member card provided in hotel and could use the system, The hardware of required installation is various, make it is invisible in hotel operating increased more costs, and when guest is served, visitor People need to carry specific member card, not convenient enough.
The content of the invention
It is that the registered guest for moving in automatically turns on electricity present invention aim at a kind of automatic service system and method is provided Terraced door is simultaneously sent to floor where guest room, when door of the guest near institute's registration room, automatically for it is opened.
It is that, up to above-mentioned purpose, the present invention specifically provides a kind of automatic service system, and the system is included:Service end, end End and a plurality of beacon equipments;The terminal be used to generating the first identification information and the information data that will receive with it is described Sent after the binding of first identification information;The service end is connected with the terminal communication, for according to the described first mark Information and described information data genaration user right simultaneously send control instruction according to the user right;The beacon equipment With service end communication connection, predetermined action and/or defeated is completed for the control instruction that is sent according to the service end Go out the second identification information of the beacon equipment.
In above-mentioned automatic service system, it is preferred that the information data for receiving is included:The registration of user input Information and/or second identification information.
In above-mentioned automatic service system, it is preferred that the system is also controlled comprising electric life controller and guest room door switch Device.
In above-mentioned automatic service system, it is preferred that a plurality of beacon equipments respectively with electric life controller and guest room Door switch controller is connected, for controlling the electric life controller to perform predetermined action or according to control according to control instruction The instruction control guest room door switch controller performs switch gate action.
In above-mentioned automatic service system, it is preferred that the beacon equipment presses predetermined period and broadcasts institute by Bluetooth technology State the second identification information.
The present invention also provides a kind of automation services method, and methods described is included:Terminal generates the first identification information, and will Exported after first identification information and the register information binding of user input;Service end is according to first identification information Register information with the user input generates user right;Beacon equipment sends the second mark that the beacon equipment is carried Knowledge information;Second identification information that the terminal will be received sends to clothes after being bound with first identification information Business end;The service end verifies second identification information that the terminal sends with described the according to the user right One identification information, when verification passes through, the service end sends control instruction to letter corresponding to second identification information Marking device;The beacon equipment performs predetermined action according to the control instruction.
In above-mentioned automation services method, it is preferred that the beacon equipment sends the second mark that the beacon equipment is carried Knowledge information is also included:Beacon equipment is broadcasted the second mark that the beacon equipment is carried by predetermined period within a predetermined range Information.
In above-mentioned automation services method, it is preferred that the service end verifies the terminal hair according to the user right Second identification information for sending is included with first identification information:The service end is obtained according to the user right 3rd mark, the described 3rd mark is compared with second identification information, confirms that the terminal is according to comparison result It is no to have the authority for controlling the beacon equipment.
In above-mentioned automation services method, it is preferred that the described 3rd is designated the service end according to the user input Register information generation user's check-in information.
In above-mentioned automation services method, it is preferred that the beacon equipment performs predetermined action according to the control instruction Comprising:The beacon equipment controls electric life controller to perform predetermined action or according to control instruction control according to control instruction Guest room door switch controller performs switch gate action.
Advantageous Effects of the invention are:By the present invention provide automatic service system and method, only by compared with It is easy system in combination, you can for the registered guest for moving in automatically turns on elevator door and is sent to building where guest room Layer, when door of the guest near institute's registration room, automatically for it is opened;Guest is provided advantageously intelligent Service While, also significantly thrifty hotel's hardware cost.
Brief description of the drawings
Accompanying drawing described herein is used for providing a further understanding of the present invention, constitutes the part of the application, not Constitute limitation of the invention.In the accompanying drawings:
Fig. 1 is automatic service system schematic diagram provided by the present invention;
Fig. 2 is automation services method flow schematic diagram provided by the present invention.
Specific embodiment
For the purpose, technical scheme and advantage for making the embodiment of the present invention become more apparent, with reference to embodiment and attached Figure, is described in further details to the present invention.Here, schematic description and description of the invention is used to explain this Invention, but it is not as a limitation of the invention.
Refer to shown in Fig. 1, the present invention specifically provides a kind of automatic service system, and the system is included:Service end, Terminal and a plurality of beacon equipments;The terminal is for the information data that generate the first identification information and will receive and institute Sent after stating the binding of the first identification information;The service end is connected with the terminal communication, for according to the described first mark Knowledge information and described information data genaration user right simultaneously send control instruction according to the user right;The beacon sets It is standby with service end communication connection, the control instruction for being sent according to the service end complete predetermined action and/or Export the second identification information of the beacon equipment.
In the above-described embodiments, the information data for receiving is included:The register information of user input and/or described Second identification information.The system also includes electric life controller and guest room door switch controller.A plurality of beacons set Back-up is not connected with electric life controller and guest room door switch controller, for controlling the elevator controlling according to control instruction Device performs predetermined action or controls the guest room door switch controller to perform switch gate action according to control instruction.It is wherein pre- Fixed action is included, and according to the control instruction that service end is fed back, elevator passenger is delivered into designated identification floor, wherein specifying Mark can be determined that such as user's register information is 6 buildings rooms 601 by service end according to the register information of user input, Then this moment 6 buildings be designated identification, be transported to user 6 buildings according to the mark by elevator.Certainly, when service end is received During to multiple information datas, i.e., multiple user terminals send second mark of its specific first mark and same elevator During information to service end, first identification information that service end sends according to the different user terminals for receiving is distinguished not Same user, so as to control elevator to stop and open the door in different floors, the purpose of different user is transported so as to reach respectively.
In a preferred embodiment of the invention, the beacon equipment presses predetermined period and broadcasts described the by Bluetooth technology Two identification informations.Certainly, the present invention is not restricted to use Bluetooth technology, and other are applicable to radio identification of the invention The alternative above-mentioned Bluetooth technology of other technology, such as NFC and RF tag of junction service;For energy-conservation needs, The Bluetooth technology broadcast time be may be set into periodic broadcasting, also ensure that the normal of guest makes while with this energy-conservation With.
In real work, when guest uses automatic service system provided by the present invention, by terminal, such as mobile phone, After the equipment such as flat board are registered, you can obtain check-in information, wherein check-in information can be included:Move in several buildings in hotel The information such as which guest room, when moving in, when holding above-mentioned terminal device arrival lift port, the beacon equipment hair of lift port Identification information i.e. second identification information of the beacon is given to terminal, after terminal receives the identification information, by mark letter Breath is sent to service end with the id information of terminal, and the check-in information that now service end is registered according to user goes verification Termination ID and the second identification information that terminal now sends, when Termination ID and the second identification information match, control is described The beacon equipment control elevator of lift port, wherein matching process are for example:Register information be user A correspondence floor B and Room number C, now when the second beacon is B, and Termination ID is when being A, controls the lift port to open, and by user B floor is transported to, further, after user is under B floor, the guest room of correspondence room number C is run to, now, Terminal receives the beacon identity of the beacon equipment of guest room C, proceeds previous action, by identification information C Sent to service end with the A of Termination ID, control guest room C to open door after service end is verified.By above-mentioned Scheme so that user is not used in completing to move in by wearing any CUSTOM HOUSE HOTEL etc., likewise, it also avoid other unrelated people Member enters hotel guest room, is further ensured that the personal safety as well as the property safety of user.
In the above-described embodiments, service end also carries out checking treatment to terminal authentication each time, is used to prevent beacon equipment With the binding information repeated authentication of terminal, cause the problem that door or elevator can not be empty;The checking treatment is included:Work as clothes After business end sends control instruction to elevator beacon equipment or room accommodation, i.e., sent to user terminal in a short time and treated really Recognize information, after client enters assigned elevator or guest room, the information to be confirmed of service end transmission, clothes are fed back in terminal Business end carries the terminal of the first mark according to the feedback information mark correspondence elevator and/or guest room, service end mark, Operation is not controlled to correspondence elevator and/or guest room further according to the information data for carrying the first mark with this;Later stage is used Family can send releasing instruction by service end described in terminal-pair, release the mark and recover the elevator and/or guest room certainly Dynamic control;Certainly, service end in the above-described embodiments sends the ring of information to be confirmed to user terminal in a short time Section can by guest room set beacon equipment or sensor-triggered, such as sensor when, only with by the sensor with service End communication connection, when sensor confirms to have guest in guest room, that is, notifies that service end is closed correlation and automatically controlled;Such as it is Beacon equipment, then need to carry out above-mentioned checking again, for example when service end receive terminal transmission first mark and In guest room during the second mark of beacon equipment, service end mark carries the terminal of the first mark, with this not further according to carrying The information data of the first mark is controlled operation to correspondence elevator and/or guest room;
Refer to again shown in Fig. 2, the present invention also provides a kind of automation services method, and methods described is included:S101 ends The first identification information of end generation, and will be exported after the register information binding of first identification information and user input; S102 service ends generate user right according to first identification information with the register information of the user input;S103 Beacon equipment sends the second identification information that the beacon equipment is carried;Terminal described in S104 will receive described Two identification informations are sent to service end after being bound with first identification information;Service end described in S105 is according to the use Second identification information and first identification information that terminal described in the authorization check of family sends, when verification passes through, The service end sends control instruction to beacon equipment corresponding to second identification information;Beacon equipment described in S106 Predetermined action is performed according to the control instruction.
Wherein, the beacon equipment controls electric life controller to perform predetermined action or according to control instruction according to control instruction Control guest room door switch controller performs switch gate action.
In the above-described embodiments, the second identification information that the beacon equipment transmission beacon equipment is carried also is included: Beacon equipment is broadcasted the second identification information that the beacon equipment is carried by predetermined period within a predetermined range.Further , the service end obtains the 3rd and identifies according to the user right, by the described 3rd mark and the described second mark letter Breath is compared, and confirms whether the terminal has the authority for controlling the beacon equipment according to comparison result.3rd mark For user's check-in information that the service end is generated according to the register information of the user input, registered by by this Information is compared with the second identification information, you can know whether the guest has the authority moved in, and is controllable right by the authority Door, elevator is answered to complete delivery guest to the purpose of designated room, for another aspect, guest is also dependent on the program Oneself unique ID is logined on any terminal device, you can simply move in, no longer worry the problems such as CUSTOM HOUSE HOTEL is lost Occur.
In automatic service system provided by the present invention and method, each beacon equipment has its unique ID, and beacon sets Standby to be placed in different elevator and guest room door sides, server of hotel management may know that each letter via different beacon equipment ID Marking device corresponds to which elevator or guest room door.
Beacon (Beacon) equipment can be used low-power consumption bluetooth (BLE) technology, at a time interval constantly broadcast The unique ID of its own;Meanwhile, support the intelligent mobile terminal (smart mobile phone/panel computer) of BLE near beacon During equipment, the ID of beacon equipment broadcast can be received, the administrative staff that close distance there can be beacon equipment are set.Should Terminal device can be managed collectively the above-mentioned process received and sent messages using an application-specific, for example, be mounted with terminal The App in hotel, the ID that now App will be broadcasted by beacon equipment wakes up, and performs the action of App definition.
In above-mentioned flow, each electric life controller and guest room door switch controller can be by wired or wireless network and wine Shop management server communication.
Illustrated with by the distinctive APP in hotel below, illustrate the specific stream of automation services method provided by the present invention Journey:When guest registers, user can directly register on the hotel App of mobile terminal, it is also possible to Foreground is registered, and confirms check-in information by the hotel App on mobile terminal, and thus hotel App can move this Termination ID and user's register information are sent to hotel service device.When user goes to elevator A in front of the door with mobile terminal, The self ID for being placed in the broadcast of the beacon equipment 1 by elevator A is received by mobile terminal, and hotel App is waken up, The ID of the ID of beacon equipment 1 and mobile terminal is sent jointly into hotel service device.Server passes through beacon equipment ID learns that user has gone to elevator A in front of the door, and room that the user registers is learnt in which floor by Termination ID, Control instruction is sent to server the controller of elevator A, informs that elevator A is opened, and user is sent into specified building Layer.When user goes to registered guest room in front of the door, mobile terminal receives the beacon equipment 2 for being placed on the door mouthful ID, hotel App is waken up, and the ID of beacon equipment 2 and mobile terminal ID are sent jointly into hotel service device, Server judges whether the user has permission and opens the door, if it is not, then ignore, if so, then server sends instruction To the door switch controller, automatically open up door.
The automatic service system and method provided by the present invention, only by relatively simple system in combination, you can for The guest for registering automatically turns on elevator door and is sent to floor where guest room, when guest is near institute's registration room During door, automatically for it is opened;There is provided guest advantageously intelligent Service while, also significantly thrifty hotel is hard Part cost and raising can move in the person and property safety of the guest in the hotel.
Particular embodiments described above, has been carried out further in detail to the purpose of the present invention, technical scheme and beneficial effect Describe in detail bright, should be understood that and the foregoing is only specific embodiment of the invention, be not used to limit this hair Bright protection domain, all any modification, equivalent substitution and improvements within the spirit and principles in the present invention, done etc., Should be included within the scope of the present invention.

Claims (10)

1. a kind of automatic service system, it is characterised in that the system is included:Service end, terminal and a plurality of letters Marking device;
The information data that the terminal is used to generate the first identification information and will receive is tied up with first identification information Sent after fixed;
The service end is connected with the terminal communication, for being given birth to according to first identification information and described information data Control instruction is sent into user right and according to the user right;
The beacon equipment is communicated to connect with the service end, and the control instruction for being sent according to the service end is completed Second identification information of predetermined action and/or the output beacon equipment.
2. automatic service system according to claim 1, it is characterised in that the information data for receiving Comprising:The register information of user input and/or second identification information.
3. automatic service system according to claim 1, it is characterised in that the system also includes elevator control Device processed and guest room door switch controller.
4. automatic service system according to claim 3, it is characterised in that a plurality of beacon equipments point It is not connected with electric life controller and guest room door switch controller, for controlling the electric life controller to hold according to control instruction Row predetermined action controls the guest room door switch controller to perform switch gate action according to control instruction.
5. automatic service system according to claim 1, it is characterised in that the beacon equipment passes through bluetooth Technology is pressed predetermined period and broadcasts second identification information.
6. a kind of automation services method, it is characterised in that methods described is included:
Terminal generates the first identification information, and defeated after the register information of first identification information and user input is bound Go out;
Service end generates user right according to first identification information with the register information of the user input;
Beacon equipment sends the second identification information that the beacon equipment is carried;
Second identification information that the terminal will be received sends to service after being bound with first identification information End;
The service end verifies second identification information that the terminal sends with described the according to the user right One identification information, when verification passes through, the service end sends control instruction to letter corresponding to second identification information Marking device;
The beacon equipment performs predetermined action according to the control instruction.
7. automation services method according to claim 6, it is characterised in that the beacon equipment sends described The second identification information that beacon equipment is carried also is included:Beacon equipment is broadcasted the letter by predetermined period within a predetermined range The second identification information that marking device is carried.
8. automation services method according to claim 6, it is characterised in that the service end is according to the use Second identification information that terminal described in the authorization check of family sends is included with first identification information:The service end According to the user right obtain the 3rd identify, by the described 3rd mark compared with second identification information, according to than Whether there is the authority for controlling the beacon equipment to terminal described in results verification.
9. automation services method according to claim 6, it is characterised in that the described 3rd is designated the clothes User's check-in information that business end generates according to the register information of the user input.
10. automation services method according to claim 6, it is characterised in that the beacon equipment is according to Control instruction performs predetermined action and includes:It is predetermined dynamic that the beacon equipment controls electric life controller to perform according to control instruction Make or control guest room door switch controller to perform switch gate action according to control instruction.
CN201510924798.3A 2015-12-11 2015-12-11 Automatic service system and method Pending CN106873385A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201510924798.3A CN106873385A (en) 2015-12-11 2015-12-11 Automatic service system and method

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Application Number Priority Date Filing Date Title
CN201510924798.3A CN106873385A (en) 2015-12-11 2015-12-11 Automatic service system and method

Publications (1)

Publication Number Publication Date
CN106873385A true CN106873385A (en) 2017-06-20

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Application Number Title Priority Date Filing Date
CN201510924798.3A Pending CN106873385A (en) 2015-12-11 2015-12-11 Automatic service system and method

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Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030208386A1 (en) * 2000-02-25 2003-11-06 Rayner Brondrup Wireless reservation, check-in, access control, check-out and payment
CN103177495A (en) * 2013-04-02 2013-06-26 李凯 Door lock system applied to hotels
CN103276978A (en) * 2013-06-06 2013-09-04 合肥天智科技发展有限公司 NFC-based (near field communication-based) intelligent control management terminal
CN203894831U (en) * 2014-06-04 2014-10-22 闫凯锋 Hotel door lock based on Bluetooth and NFC (Near Field Communication) technologies
CN104599354A (en) * 2014-12-03 2015-05-06 朗曦科技(上海)有限公司 Intelligence control system based on mobile terminal identity verification and position perception and method
CN104933799A (en) * 2015-07-02 2015-09-23 徐勤俭 Fingerprint lock networking application control system for hotel and control method thereof

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030208386A1 (en) * 2000-02-25 2003-11-06 Rayner Brondrup Wireless reservation, check-in, access control, check-out and payment
CN103177495A (en) * 2013-04-02 2013-06-26 李凯 Door lock system applied to hotels
CN103276978A (en) * 2013-06-06 2013-09-04 合肥天智科技发展有限公司 NFC-based (near field communication-based) intelligent control management terminal
CN203894831U (en) * 2014-06-04 2014-10-22 闫凯锋 Hotel door lock based on Bluetooth and NFC (Near Field Communication) technologies
CN104599354A (en) * 2014-12-03 2015-05-06 朗曦科技(上海)有限公司 Intelligence control system based on mobile terminal identity verification and position perception and method
CN104933799A (en) * 2015-07-02 2015-09-23 徐勤俭 Fingerprint lock networking application control system for hotel and control method thereof

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Application publication date: 20170620