CN106682447A - Computer-assisted psychological consultation system and method - Google Patents
Computer-assisted psychological consultation system and method Download PDFInfo
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- CN106682447A CN106682447A CN201710083926.5A CN201710083926A CN106682447A CN 106682447 A CN106682447 A CN 106682447A CN 201710083926 A CN201710083926 A CN 201710083926A CN 106682447 A CN106682447 A CN 106682447A
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H50/00—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics
- G16H50/20—ICT specially adapted for medical diagnosis, medical simulation or medical data mining; ICT specially adapted for detecting, monitoring or modelling epidemics or pandemics for computer-aided diagnosis, e.g. based on medical expert systems
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H10/00—ICT specially adapted for the handling or processing of patient-related medical or healthcare data
- G16H10/60—ICT specially adapted for the handling or processing of patient-related medical or healthcare data for patient-specific data, e.g. for electronic patient records
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Abstract
The invention provides a computer-assisted psychological consultation system and method. Information of visitors is managed and the visitors register own individual information after logging in the system; the system gives prompts to a consultant according to pre-set steps, so as to guide the consultant to collect information; the consultant sorts out questions and records the questions in the system according to questions and answers of the visitors; collected psychological information of the visitors is compared with information of presentation modules of various types of psychological problem symptoms; and the psychological information is screened according to a series of pre-set conditions and types of psychological problems of the visitors are determined. A consultation target of visitor communication is combined and a psychological consultation suggestion scheme is given; the psychological consultant provides psychological consultation services according to the consultation suggestion scheme, and stores consultation records in a psychological consultation recording module until the psychological consultation services are finished; and the consultant fills in a closing table and a user evaluates the services.
Description
Technical field
The present invention relates to field of computer technology, and in particular to a kind of area of computer aided psychological counseling system and method.
Background technology
Psychological counselling technology develops for hundreds of years, always by the personal experience of psychologist to client's from being born
Problem is diagnosed, and formulates and implement advice programme, similar to old docter of TCM.This to this technology propagation and bring very big
Limitation.
On the one hand, psychologist must have enough experiences preferably serve client；On the one hand, the new heart
Reason consultant is difficult the chance for having practice due to the shortage of experience.This results in, be on the one hand lacking for outstanding psychologist
Weary, it is impossible to meet the growing market demand, the problem of many people cannot be solved well；On the one hand it is substantial amounts of newly to obtain
The psychologist's of card is idle, causes the waste of professional resources.
The present invention is in our company on the basis of psychological consultation service is provided for many years, by the core technology in psychological counselling
Concluded, summarized and refined with experience, with computer technology, the system and method so as to define a set of uniqueness can be with
Helping psychologist to be particularly the also not enough psychologist of experience can be by this set system and method easily to visiting
The problem of person is diagnosed, and formulates advice programme.
Thus, the present invention is by effectively substantial amounts of these professional resources of idle psychologist of activation society, preferably for
Social offer service, while also meeting demand of the society to psychological consultation service.
The content of the invention
To solve above-mentioned technical problem, it is an object of the invention to provide a kind of area of computer aided psychological counseling system and side
Method, can aid in psychologist, the psychologist for particularly lacking experience, and instruct which to complete psychological counselling work, including
The problem of client is effectively inquired and judged, and provides advice programme suggestion, so as to improve the effect of psychological counselling.
In order to achieve the above object, concrete solution of the invention carries a kind of area of computer aided psychological counseling system, wraps
Include：
Client's psychographic information acquisition module, to provide default step, instructs the basic heart of consultant typing client
Reason information, the basic psychology information include coming for the cognitive idea of client, emotion impression, will, behavior and dependent event
Dragon goes impact of arteries and veins, occurrence cause and event etc.；
Client's psychographic information is analyzed and evaluation module, according to client's basic psychology information of typing, with all kinds of psychology
The information that problem symptom functional modules are provided is compared, and is concluded and is compared according to a series of default conditions, it is determined that coming
The psychological problems type of visit person, provides psychological counselling proposed projects；
All kinds of psychological problems Symptoms modules, to as the analysis of client's psychographic information and the knowledge for assessing foundation
Storehouse, there is provided the data such as the classification of various psychological problems, symptom and performance.
Psychological counselling logging modle, when psychologist provides psychological consultation service according to psychological counselling proposed projects,
The psychological consultation service of record client, after psychological consultation service terminates, psychological counselling logging modle generates table of winding up the case, and
Service evaluation data are collected to user；
Client's information management module, consults to be input into and store the personal information of client, basic psychology information, psychology
Ask the data such as teacher's information, psychological counselling proposed projects and information of winding up the case.
Further, client's psychographic information analysis and evaluation module are according to all kinds of psychological problems Symptoms modules
The following classification for providing is sorted out to client's psychographic information：Emotion expression, Body reaction, Special Manifestations, time feature etc..
Further, client's psychographic information analysis and evaluation module are according to by the client's psychology letter after classification
Cease the symptom with the psychological problems of the corresponding classification of all kinds of psychological problems Symptoms module stores and performance is contrasted, it is right
Client's psychological problems make assessment.
Further, client's psychographic information analysis is tied according to the assessment of client's psychological problems with evaluation module
Really, the consulting target information of client is formed, the consulting target information includes the consulting overall goal of client, consulting sublevel
Section target and consulting immediate objective, and will consulting target information input psychological counselling proposed projects.
Further, personal information of client's psychographic information management module according to client, matching treatment client's
Psychologist simultaneously sends order, and psychologist starts psychological counselling flow process after accepting an order.
Further, the psychological counselling logging modle judges client's whether need according to the evaluation of client and demand
Referral is wanted, and wind up the case table or cancellation consultant's order are formed according to result of determination, client's psychographic information management module refers to again
Determine psychologist or terminate the course for the treatment of.
Further, also including display module, the display module shows the personal information of client, basic psychology letter
Breath, consulting target information, psychological counselling proposed projects, the comparison information of psychological counselling logging modle output, psychological counselling record
The search record of module output, user evaluate and psychologist's referral information.
On the other hand the present invention also provides a kind of area of computer aided psychological counselling method, it is characterised in that including following step
Suddenly：
Personal information is input into client's information management module, the personal information includes the name of client, sex, year
Age and family information etc.；
Client's information management module treats the psychologist of client according to psychologist's information matches are stored；
Client's psychographic information acquisition module typing client's basic psychology information, the basic psychology information include coming to visit
The cognitive idea of person, emotion impression, will, behavior and impact of the ins and outs, occurrence cause and event of dependent event etc.；
Client's psychographic information is analyzed with evaluation module according to client's basic psychology information of typing, is asked with all kinds of psychology
The information that topic Symptoms module is provided is compared, and is concluded and is compared according to a series of default conditions, it is determined that visiting
The psychological problems type of person, provides psychological counselling proposed projects；
Psychological counselling logging modle records the psychological consultation service of client, after psychological consultation service terminates, psychology
Search record module is evaluated according to user or demand, judges whether psychological counselling proposed projects performs, the client if not performing
Information management module matches again psychologist and starts psychological counselling flow process, and table of winding up the case is generated if Predicated execution, terminates the heart
Reason consulting flow process.
Further, the analysis of client's psychographic information and evaluation module are first according to all kinds of psychological problems Symptoms modules
The classification of offer is sorted out to client's psychographic information, the classification include Emotion expression, Body reaction, Special Manifestations, when
Between feature；Then by the corresponding classification of the client's psychographic information after classification and all kinds of psychological problems Symptoms module stores
Psychological problems symptom and performance contrasted, assessment is made to client's psychological problems.
Further, client's psychographic information analysis is tied according to the assessment of client's psychological problems with evaluation module
Really, the consulting target information of client is formed, the consulting target information includes the consulting overall goal of client, consulting sublevel
Section target and consulting immediate objective, and will consulting target information input psychological counselling proposed projects.
The present invention compared with the existing technology, with advantages below and beneficial effect：
The present invention by client's information management, the personal information of client's login system post-registration oneself, system can be by
Consultant's prompting is given according to predetermined step, instructs consultant to carry out information, answer of the consultant according to client will be asked
Topic is arranged and is recorded in the system, by the client's psychographic information collected, with all kinds of psychological problems Symptoms modules
Information is compared, and is screened according to a series of default conditions, determines the psychological problems type of client.With reference to it is visiting
The consulting target that person links up, provides psychological counselling proposed projects, and psychologist is according to consulting proposed projects, there is provided psychological counselling
Service, and search record is stored in into psychological counselling logging modle, until psychological consultation service terminates, consultant fills in and winds up the case
Table, user are evaluated to service.
Description of the drawings
In order to be illustrated more clearly that the embodiment of the present invention or technical scheme of the prior art, below will be to embodiment or existing
Accompanying drawing to be used needed for having technology description is briefly described, it should be apparent that, drawings in the following description are only this
Some embodiments of invention, for those of ordinary skill in the art, without having to pay creative labor, may be used also
To obtain other accompanying drawings according to these accompanying drawings.
Fig. 1 is computer psychological counselling aid system operational module the general frame of the present invention；
Fig. 2 is client's basic psychology information gathering structural representation of the present invention；
Fig. 3 is client's psychographic information analysis of the present invention and evaluation module block diagram；
Fig. 4 is psychological counselling referral flow chart of the present invention；
Fig. 5 is computer-assisted counseling system overview flow chart of the present invention.
Description of reference numerals：
1 client's psychographic information of client's psychographic information acquisition module is analyzed and evaluation module 2
All kinds of 3 psychological counselling logging modles 4 of psychological problems Symptoms module
5 display module 6 of client's information management module
Specific embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete
Site preparation is described, it is clear that described embodiment is only a part of embodiment of the invention, rather than the embodiment of whole.It is based on
Embodiment in the present invention, it is every other that those of ordinary skill in the art are obtained under the premise of creative work is not made
Embodiment, belongs to the scope of protection of the invention.
As shown in figure 1, a kind of area of computer aided psychological counseling system provided for the present invention, including：Client's psychology letter
Breath acquisition module 1, the analysis of client's psychographic information and evaluation module 2, all kinds of psychological problems Symptoms modules 3, psychological counselling
Logging modle 4, client's information management module 5 and display module 6.
Wherein, client's psychographic information acquisition module 1 instructs the base of consultant typing client to provide default step
This psychographic information, basic psychology information include coming for the cognitive idea of client, emotion impression, will, behavior and dependent event
Dragon goes impact of arteries and veins, occurrence cause and event etc..The default step of its information gathering includes but is not limited to input through keyboard, voice
Input, action or gesture-capture etc..
Client's psychographic information analyzes the client's basic psychology information with evaluation module 2 according to typing, with all kinds of psychology
The information that problem symptom functional modules 3 are provided is compared, and is concluded and is compared according to a series of default conditions, it is determined that coming
The psychological problems type of visit person, provides psychological counselling proposed projects.
All kinds of psychological problems Symptoms modules 3 are to as the analysis of client's psychographic information and the knowledge for assessing foundation
Storehouse, there is provided the data such as the classification of various psychological problems, symptom and performance.
Client's information management module 5 is consulted to be input into and store the personal information of client, basic psychology information, psychology
Ask the data such as teacher's information, psychological counselling proposed projects and information of winding up the case.
The personal information of the display client of display module 6, basic psychology information, consulting target information, psychological counselling suggestion
Scheme, the comparison information of the output of psychological counselling logging modle 4, the search record of the output of psychological counselling logging modle 4, user evaluate
With psychologist's referral information.
As shown in Fig. 2 a kind of area of computer aided psychological counseling system of the present invention, its client's basic psychology collection structure
For a tree data structure, client's information is level one data, is divided into three data branches under which.Including personal information, substantially
Psychographic information and consulting target information.
Personal information is gathered by client's psychographic information management module, to register and log in client's letter in systems
Breath, personal information include client's name, sex, age and family information etc..Client's psychographic information management module can basis
Personal information automatically selects psychologist as therapist, and which selects logical AND client person's name, sex, age and family
Information match.
Basic psychology information is gathered with evaluation module 2 by the analysis of client's psychographic information, including cognitive idea, emotion sense
The ins and outs, occurrence cause and event by, will, behavior and with dependent event are affected, to user psychology shape
State makes assessment.
Consulting target information is tied according to the assessment of client's psychological problems by the analysis of client's psychographic information and evaluation module 2
Fruit its role is to assess the effect of psychological counselling proposed projects being formed.
As shown in figure 3, analyzing and 2 block diagram of evaluation module for client's psychographic information, which includes information categorization step, information
Step, synthesis result appraisal procedure are compared with consulting proposed steps.
In information categorization step, the analysis of client's psychographic information and evaluation module 2 are according to all kinds of psychological problems Symptoms moulds
The following classification that block 3 is provided is sorted out to client's psychographic information：Emotion expression, Body reaction, Special Manifestations, time feature
Deng.
Information compare step in, client's psychographic information analysis with evaluation module 2 according to will after classification client psychology
It is right that the symptom of the psychological problems of the corresponding classification that information is stored with all kinds of psychological problems Symptoms modules 3 and performance are carried out
Than making assessment to client's psychological problems.
In synthesis result assessment suggestion, psychologist is incorporated into the consulting target of client and links up, and draws psychological counselling
Thinking and suggestion.Together with psychological problems assessment result, client's comprehensive assessment result is formed with consulting suggestion.It is finally that result is defeated
Go out to client's information management module 5 and stored and processed.
Fig. 4 is psychological counselling referral flow process, and psychological counselling logging modle 4 judges visiting according to the evaluation of client and demand
Whether person needs referral, and wind up the case table or cancellation consultant's order are formed according to result of determination, client's psychographic information management mould
Block is reassigned psychologist or terminates the course for the treatment of.
Fig. 5 is computer-assisted counseling system overall procedure of the present invention, is comprised the following steps：
Be input into personal information to client's information management module 5, the personal information include the name of client, sex,
Age and family information etc.；
Client's information management module 5 treats the psychological counselling of client according to psychologist's information matches are stored
Teacher；
1 typing client's basic psychology information of client's psychographic information acquisition module, the basic psychology information include coming
The impact of the ins and outs, occurrence cause and event of the cognitive idea of visit person, emotion impression, will, behavior and dependent event
Deng；
Client's psychographic information analyzes the client's basic psychology information with evaluation module 2 according to typing, with all kinds of psychology
The information that problem symptom functional modules 3 are provided is compared, and is concluded and is compared according to a series of default conditions, it is determined that coming
The psychological problems type of visit person, provides psychological counselling proposed projects；
Psychological counselling logging modle 4 records the psychological consultation service of client, after psychological consultation service terminates, psychology
Search record module 4 is evaluated according to user or demand, judges whether psychological counselling proposed projects performs, the client if not performing
Information management module 5 matches again psychologist and starts psychological counselling flow process, and table of winding up the case is generated if Predicated execution, terminates the heart
Reason consulting flow process.
Presently preferred embodiments of the present invention is the foregoing is only, not to limit the present invention, all essences in the present invention
Within god and principle, any modification, equivalent substitution and improvements made etc. should be included within the scope of the present invention.
Claims (10)
1. a kind of area of computer aided psychological counseling system, it is characterised in that include：
Client's psychographic information acquisition module, to provide default step, instructs the basic psychology of consultant typing client to believe
Breath, the basic psychology information include that the cognitive idea of client, emotion impression, will, behavior and the next imperial of dependent event go
Impact of arteries and veins, occurrence cause and event etc.；
Client's psychographic information is analyzed and evaluation module, according to client's basic psychology information of typing, with all kinds of psychological problems
The information that Symptoms module is provided is compared, and is concluded and is compared according to a series of default conditions, determines client
Psychological problems type, provide psychological counselling proposed projects；
All kinds of psychological problems Symptoms modules, as the analysis of client's psychographic information and the knowledge base of assessment foundation, to carry
The data such as classification, symptom and performance for various psychological problems.
Psychological counselling logging modle, when psychologist provides psychological consultation service according to psychological counselling proposed projects, record
The psychological consultation service of client, after psychological consultation service terminates, psychological counselling logging modle is generated and is wound up the case table, and to
Collect service evaluation data in family；
Client's information management module, to be input into and store the personal information of client, basic psychology information, psychologist
The data such as information, psychological counselling proposed projects and information of winding up the case.
2. a kind of area of computer aided psychological counseling system according to claim 1, it is characterised in that client's psychology
The following classification that information analysiss and evaluation module are provided according to all kinds of psychological problems Symptoms modules is to client's psychographic information
Sorted out：Emotion expression, Body reaction, Special Manifestations, time feature etc..
3. a kind of area of computer aided psychological counseling system according to claim 2, it is characterised in that client's psychology
Information analysiss and evaluation module are according to by the client's psychographic information after classification and all kinds of psychological problems Symptoms module stores
Corresponding classification psychological problems symptom and performance contrasted, assessment is made to client's psychological problems.
4. a kind of area of computer aided psychological counseling system according to claim 3, it is characterised in that client's psychology
Information analysiss form the consulting target information of client with evaluation module according to the assessment result of client's psychological problems, described
Consulting target information includes the consulting overall goal of client, consulting target and consulting immediate objective stage by stage, and will seek advice from mesh
Mark information input psychological counselling proposed projects.
5. a kind of area of computer aided psychological counseling system according to claim 1, it is characterised in that client's psychographic information
Personal information of the management module according to client, the psychologist of matching treatment client simultaneously send order, psychologist
Start psychological counselling flow process after accepting an order.
6. a kind of area of computer aided psychological counseling system according to claim 5, it is characterised in that the psychological counselling note
According to the evaluation of client and demand, record module judges whether client needs referral, and formed according to result of determination wind up the case table or
Cancel consultant's order, client's psychographic information management module is reassigned psychologist or terminates the course for the treatment of.
7. any one area of computer aided psychological counseling system according to claim 1 to 6, it is characterised in that also including aobvious
Show module, the personal information of the display module display client, basic psychology information, consulting target information, psychological counselling are built
View scheme, the comparison information of psychological counselling logging modle output, the search record of psychological counselling logging modle output, user evaluate
With psychologist's referral information.
8. a kind of area of computer aided psychological counselling method, it is characterised in that comprise the following steps：
Be input into personal information to client's information management module, the personal information include the name of client, sex, the age and
Family information etc.；
Client's information management module treats the psychologist of client according to psychologist's information matches are stored；
Client's psychographic information acquisition module typing client's basic psychology information, the basic psychology information include client's
Cognitive idea, emotion impression, will, behavior and impact of the ins and outs, occurrence cause and event of dependent event etc.；
Client's psychographic information analyzes the client's basic psychology information with evaluation module according to typing, with all kinds of psychological problems diseases
The information that shape functional modules are provided is compared, and is concluded and is compared according to a series of default conditions, determines client's
Psychological problems type, provides psychological counselling proposed projects；
Psychological counselling logging modle records the psychological consultation service of client, after psychological consultation service terminates, psychological counselling
Logging modle is evaluated according to user or demand, judges whether psychological counselling proposed projects performs, client's information if not performing
Management module matches again psychologist and starts psychological counselling flow process, and table of winding up the case is generated if Predicated execution, terminates psychology and consults
Ask flow process.
9. a kind of area of computer aided psychological counselling method according to claim 8, it is characterised in that client's psychographic information
Analyzing the classification for being provided according to all kinds of psychological problems Symptoms modules with evaluation module first is carried out to client's psychographic information
Sort out, the classification includes Emotion expression, Body reaction, Special Manifestations, time feature；Then by the client's psychology after classification
The symptom of information and the psychological problems of the corresponding classification of all kinds of psychological problems Symptoms module stores and performance are contrasted,
Assessment is made to client's psychological problems.
10. a kind of area of computer aided psychological counselling method according to claim 9, it is characterised in that client's heart
Reason information analysiss form the consulting target information of client, institute with evaluation module according to the assessment result of client's psychological problems
Stating consulting target information includes the consulting overall goal of client, consulting target and consulting immediate objective stage by stage, and will consulting
Target information is input into psychological counselling proposed projects.
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Cited By (10)
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| CN107368691A (en) * | 2017-08-17 | 2017-11-21 | 苏州市智水环境科研技术有限公司 | psychological consultation management system |
| CN107562906A (en) * | 2017-09-08 | 2018-01-09 | 北京辅仁淑凡软件科技有限公司 | A kind of Counseling relationship automatic matching method for psychological consultation reservation |
| CN107749314A (en) * | 2017-10-24 | 2018-03-02 | 谢涛 | A kind of computer system and method for non-obstacle Psychological Problems of Sex logic evaluation |
| CN107785077A (en) * | 2017-10-12 | 2018-03-09 | 上海心灵伙伴览育信息技术有限公司 | Students psychology data processing method and system |
| CN108630300A (en) * | 2018-05-05 | 2018-10-09 | 于海松 | A kind of auxiliary psychological counseling system |
| CN109637627A (en) * | 2018-12-05 | 2019-04-16 | 贵阳高新数通信息有限公司 | Psychological consultation management system |
| CN110097949A (en) * | 2019-05-15 | 2019-08-06 | 蔡佐宾 | It is a kind of sleep and psychological consultation application program working method, apparatus and system |
| CN110211689A (en) * | 2019-07-03 | 2019-09-06 | 成都时空穿梭智能科技有限公司 | Psychological consultation intelligent robot |
| CN112581015A (en) * | 2020-12-28 | 2021-03-30 | 北京智能工场科技有限公司 | Consulting teacher quality evaluation system and evaluation method based on AI (Artificial intelligence) inspection |
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Cited By (11)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107368691A (en) * | 2017-08-17 | 2017-11-21 | 苏州市智水环境科研技术有限公司 | psychological consultation management system |
| CN107562906A (en) * | 2017-09-08 | 2018-01-09 | 北京辅仁淑凡软件科技有限公司 | A kind of Counseling relationship automatic matching method for psychological consultation reservation |
| CN107785077A (en) * | 2017-10-12 | 2018-03-09 | 上海心灵伙伴览育信息技术有限公司 | Students psychology data processing method and system |
| CN107749314A (en) * | 2017-10-24 | 2018-03-02 | 谢涛 | A kind of computer system and method for non-obstacle Psychological Problems of Sex logic evaluation |
| CN108630300A (en) * | 2018-05-05 | 2018-10-09 | 于海松 | A kind of auxiliary psychological counseling system |
| CN109637627A (en) * | 2018-12-05 | 2019-04-16 | 贵阳高新数通信息有限公司 | Psychological consultation management system |
| CN110097949A (en) * | 2019-05-15 | 2019-08-06 | 蔡佐宾 | It is a kind of sleep and psychological consultation application program working method, apparatus and system |
| CN110211689A (en) * | 2019-07-03 | 2019-09-06 | 成都时空穿梭智能科技有限公司 | Psychological consultation intelligent robot |
| CN112581015A (en) * | 2020-12-28 | 2021-03-30 | 北京智能工场科技有限公司 | Consulting teacher quality evaluation system and evaluation method based on AI (Artificial intelligence) inspection |
| CN112581015B (en) * | 2020-12-28 | 2024-02-09 | 北京智能工场科技有限公司 | Consultant quality assessment system and assessment method based on AI (advanced technology attachment) test |
| CN112686057A (en) * | 2021-01-08 | 2021-04-20 | 中国人民解放军国防科学技术大学 | College student psychological consultation appointment recommendation method and system |
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