CN106600845A - Method and device for retrieving captured card in self-service manner - Google Patents
Method and device for retrieving captured card in self-service manner Download PDFInfo
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- CN106600845A CN106600845A CN201610988742.9A CN201610988742A CN106600845A CN 106600845 A CN106600845 A CN 106600845A CN 201610988742 A CN201610988742 A CN 201610988742A CN 106600845 A CN106600845 A CN 106600845A
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- card
- bank
- self
- retaining information
- terminal
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/209—Monitoring, auditing or diagnose of functioning of ATMs
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- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Finance (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
The invention is suitable for the field of data processing technology, and provides a method and a device for retrieving a captured card in a self-service manner. The method comprises the steps of binding with a bank card; when a card capturing transaction of the bank card occurs, receiving card capturing information which is transmitted from a bank self-service terminal and is related with the bank card, wherein the card capturing information comprises a serial number of the card capturing transaction and/or the card number of the bank card; and performing feedback of the card capturing information so that the bank self-service terminal withdraws the bank card after the card capturing information is received. According to the method and the device, feedback of the card capturing information is performed through a wireless terminal so that the bank self-service terminal withdraws the bank card after the card capturing information is acquired, thereby realizing retrieving of the captured card in the self-service manner so that the user can realize captured card retrieving in the self-service manner on the condition of incapability of acquiring the serial number of the card capturing transaction and/or the card number of the bank card, and furthermore card retrieving efficiency of the user in the self-service manner is improved.
Description
Technical field
The invention belongs to technical field of data processing, more particularly to the self-service method and device fetched of retain card.
Background technology
In prior art, user is when using bank self-help terminal, if card is gulped down, is typically employed in bank self-help end
The self-service method fetched in end：Needs are first input into card number or serial number in bank self-help terminal, treat bank self-help terminal authentication
By rear, user input again password, self-service card taking success after being finally verified.But, often there is nothing in bank self-help terminal Jing
The situation of printing paper, therefore user cannot obtain serial number；Generally user does not remember card number yet：Both of which is led
Family of applying generally cannot at short notice get card, and must carry out manual card taking by the staff of bank.Therefore,
User is not easy to obtain serial number or remembers that the normality of card number causes the efficiency of user self-help card taking to reduce, while increased silver
Capable human cost.
The content of the invention
In view of this, the self-service method and device fetched of retain card is embodiments provided, to solve existing bank
When self-aided terminal occurs retain card transaction, user is not easy to obtain serial number or remembers that the normality of card number causes the effect of self-service card taking
The low problem of rate.
First aspect, there is provided the self-service method fetched of retain card, including：Bound with bank card；When the bank card
When generation retain card is concluded the business, the card retaining information with regard to the bank card that the bank self-help terminal of retain card sends, the retain card are received
Information includes the serial number of retain card transaction and/or the card number of the bank card；The card retaining information is fed back, so that
The bank self-help terminal returns the bank card after the card retaining information is got.
In the first possible implementation of first aspect, carrying out feedback to the card retaining information includes：To current
Authentication is carried out using the user of wireless terminal；After the authentication passes through, the card retaining information is fed back.
In second possible implementation of first aspect, send in the bank self-help terminal of the reception retain card
After card retaining information with regard to the bank card, methods described also includes：To the bank self-help terminal to report wireless terminal
Current location so that the bank self-help terminal confirm the current location and the bank self-help terminal position away from
During within default distance threshold, activate and move back card operation with regard to the bank card.
It is described feedback is carried out to the card retaining information to include in the third possible implementation of first aspect：Will
The card retaining information is sent to the bank self-help terminal.
It is described feedback is carried out to the card retaining information to include in the 4th kind of possible implementation of first aspect：It is aobvious
Show the card retaining information, so that the user of wireless terminal is input into the card retaining information for showing to the bank self-help terminal.
Second aspect, there is provided the self-service device fetched of retain card, including：Binding unit, for carrying out with the bank card
Binding；Receiving unit, for when the bank card occur retain card conclude the business when, receive retain card bank self-help terminal send with regard to
The card retaining information of the bank card, the card retaining information includes the serial number of retain card transaction and/or the card of the bank card
Number；Feedback unit, for feeding back to the card retaining information, so that the bank self-help terminal is getting the retain card letter
The bank card is return after breath.
In the first possible implementation of second aspect, the feedback unit includes：Authentication subelement, uses
Authentication is carried out in the user to currently used wireless terminal；Feedback subelement, after passing through in the authentication,
The card retaining information is fed back.
In second possible implementation of second aspect, described device also includes：Reporting unit, for described
The current location of bank self-help terminal to report wireless terminal, so that the bank self-help terminal is confirming the current location and institute
When stating the distance of bank self-help terminal position within default distance threshold, activation moves back card with regard to the bank card
Operation.
In the third possible implementation of second aspect, the feedback unit specifically for：
The card retaining information is sent to into the bank self-help terminal.
In the 4th kind of possible implementation of second aspect, the feedback unit specifically for：
The card retaining information is shown, so that the user of wireless terminal is input into the card retaining information for showing to the bank
Self-aided terminal.
In embodiments of the present invention, wireless terminal is bound with bank card；When there is retain card in the bank card conclude the business,
The card retaining information with regard to the bank card that the bank self-help terminal of wireless terminal reception retain card sends, the card retaining information includes
The serial number of the retain card transaction and/or the card number of the bank card；The card retaining information is fed back, so that the bank
Self-aided terminal returns the bank card after the card retaining information is got, and realizes that retain card is self-service and fetches so that user can be
Complete that retain card is self-service to fetch in the case of serial number and/or the bank card that retain card transaction cannot be obtained, improve user from
Help the efficiency of card taking.
Description of the drawings
Technical scheme in order to be illustrated more clearly that the embodiment of the present invention, below will be to embodiment or description of the prior art
Needed for the accompanying drawing to be used be briefly described, it should be apparent that, drawings in the following description be only the present invention some
Embodiment, for those of ordinary skill in the art, without having to pay creative labor, can be with according to these
Accompanying drawing obtains other accompanying drawings.
Fig. 1 is the flowchart of the self-service method fetched of retain card provided in an embodiment of the present invention；
Fig. 2 is the flowchart judged user identity before feedback provided in an embodiment of the present invention；
Fig. 3 is the structured flowchart of the self-service device fetched of retain card provided in an embodiment of the present invention.
Specific embodiment
In below describing, in order to illustrate rather than in order to limit, it is proposed that the such as tool of particular system structure, technology etc
Body details, thoroughly to understand the embodiment of the present invention.However, it will be clear to one skilled in the art that concrete without these
The present invention can also be realized in the other embodiments of details.In other situations, omit to well-known system, device, electricity
Road and the detailed description of method, in case unnecessary details hinders description of the invention.
User is when bank self-help terminal completes transaction and non-card taking, and the timely card taking of bank self-help terminal notifying user is silver-colored
Row self-aided terminal can send card taking information by the screen of itself to card user, and card taking information can be word
Or animation, also can be coordinated using warning light or voice message simultaneously and remind user's card taking as early as possible；User does not take in prompt time
Card, then bank card is reclaimed by bank self-help terminal, i.e., the retain card transaction alleged by the present invention, and the retain card that the present invention is provided is self-service to fetch
In method, wireless terminal is needed to be bound with bank card；When the bank card occurs retain card concludes the business, the bank card is temporary
Deposit to the card reader of bank self-help terminal, receive the retain card letter with regard to the bank card that the bank self-help terminal of retain card sends
Breath, the card retaining information includes the serial number of retain card transaction and/or the card number of the bank card；The card retaining information is entered
Row feedback, i.e., feed back to the bank self-help terminal, so that the bank self-help terminal by card user by the card retaining information
The bank card is return after the card retaining information is got.In order to illustrate technical solutions according to the invention, below by tool
Body embodiment is illustrating.
Fig. 1 is the flowchart of the self-service method fetched of retain card provided in an embodiment of the present invention, and details are as follows：
In S101, wireless terminal is bound with bank card.
The binding, refers on a wireless terminal by the approach such as bank APP or bank web page, also or new in bank card
When opening an account, the communicating number reserved in bank is bound the wireless terminal with the bank card.In the embodiment of the present invention,
Before it there is retain card transaction, the bank card has completed on a wireless terminal binding.Wireless terminal includes but is not limited to intelligence
Mobile phone, notebook or panel computer etc..
In S102, when the bank card occur retain card conclude the business when, receive retain card bank self-help terminal send with regard to
The card retaining information of the bank card, the card retaining information includes the serial number of retain card transaction and/or the card of the bank card
Number.
Because the bank card is bound with the wireless terminal, therefore, when there is retain card in the bank card conclude the business,
Wireless terminal can receive the card retaining information with regard to the bank card that the bank self-help terminal of retain card sends automatically.In order in real time just
It is prompt, it is preferable that the retain card with regard to the bank card that wireless terminal is sent with the bank self-help terminal that short message mode receives retain card
Information.The card retaining information includes：The serial number of the retain card transaction or the card number of the bank card, it is also possible to while including
The serial number of the retain card transaction and the card number of the bank card.
Preferably, after the card retaining information with regard to the bank card that the bank self-help terminal for receiving retain card sends, to
The current location of the bank self-help terminal to report wireless terminal, so that the bank self-help terminal is confirming the current location
When being within default distance threshold with the distance of the bank self-help terminal position, activate with regard to the bank card
Move back card operation.
Bank self-help terminal can send card retaining information when bank card is gulped down to wireless terminal.Wireless terminal reception is to this
After card retaining information, current location is determined by wireless locating module, and wireless terminal is in the way of radio communication to the bank self-help
The data of the current location of terminal to report wireless terminal so that the bank self-help terminal receive the current location with it is described
After the range information of bank self-help terminal position, the distance is judged whether within default distance threshold, if
Then activate and move back card operation with regard to the bank card.
In S103, the card retaining information is fed back, so that the bank self-help terminal is getting the retain card
The bank card is return after information.
Based on the embodiment shown in Fig. 1, further, the feedback of S103 is optimized, Fig. 2 is that the embodiment of the present invention is carried
For feedback before flowchart that user identity is judged, as shown in Fig. 2 the judge process before feedback is optimized for Fig. 2
In S201 and S202：
Carrying out feedback to the card retaining information includes：
S201, to the user of currently used wireless terminal authentication is carried out；
S202, after the authentication passes through, feeds back to the card retaining information.
The method that the user to currently used wireless terminal carries out authentication includes but is not limited to fingerprint recognition, face
Portion recognizes or iris identification.Fingerprint recognition refers to by the details of relatively more different fingerprints to be differentiated.Face knows
Not also known as recognition of face, face recognizing, face identification etc., face recognition uses general video camera to obtain as identification information
Device, in a non-contact manner obtain identification object face-image, computer system obtain image after with database images
Identification process is completed after comparing.Facial recognition is based on the recognition method of biological characteristic, the knowledge traditional with fingerprint recognition etc.
Other mode is compared, with it is real-time, accurate, high accuracy, easy to use, stability is high, hardly possible is counterfeit, cost performance is high and it is non-invasion etc. spy
Property.Iris identification is to carry out identification based on the iris in eyes, the eye structure of people by sclera, iris, pupil crystalline lenses,
The part such as retina constitutes, and iris is the annular formations being located between black pupil and white sclera, and it includes many phases
The minutia of speckle, filament, coronal, striped, crypts for mutually interlocking etc., and iris is after prenatal development stage is formed,
To be to maintain constant in whole life course, these features determine the uniqueness of iris feature, while also determining identity
The uniqueness of identification, therefore, it can the iris feature of eyes as everyone identification object.To ensure the standard of identification
Really property considers high performance-price ratio simultaneously, it is preferable that the method that authentication can adopt face recognition in the present embodiment.
After the card retaining information with regard to the bank card that the bank self-help terminal for receiving retain card sends, to the retain card
Before information is fed back, need to carry out the user of the currently used wireless terminal authentication, confirm currently used nothing
After the user of line terminal customer information corresponding with the card that the wireless terminal is bound matches, the card retaining information is fed back to
Bank self-help terminal.Increasing authentication the step can avoid situations below from occurring：By retain card user at bank self-help end
The wireless terminal is forgotten to take away in end, and the wireless terminal is picked up by the user that contemporary wireless terminals are used and attempts carrying out self-service
Card taking, and seen from the above description, the now distance of the current location of wireless terminal and the bank self-help terminal position
Within default distance threshold, if need not confirm, whether the identity of the user that contemporary wireless terminals are used is wireless with described
The corresponding customer information of card of terminal binding matches, and the card retaining information is directly fed back to bank self-help terminal by wireless terminal
Then can cause to steal card.
Preferably, judge process first carries out authentication to the user of the currently used wireless terminal, then to described
The current location of bank self-help terminal to report wireless terminal so that current location described in the bank self-help terminal judges with it is described
Whether the distance of bank self-help terminal position is within default distance threshold.
Further, the threshold value is set to 80cm, then the current location when the wireless terminal and the bank self-help
When the distance of terminal position is less than 80cm, i.e., described distance is within default distance threshold.
For example, it is determined that wireless terminal and the distance between bank self-help terminal, the threshold value is set to 80cm, the nothing
The facial information of the corresponding client of the bank card of line terminal binding is A.Now judged, wireless terminal is to contemporary wireless terminals
The user for using carries out face recognition, and recognition result is A, then the identity for confirming the user of currently used wireless terminal is by retain card
Corresponding client；If on the basis of the result of determination, the current location of the wireless terminal and the bank self-help terminal
The distance of position is less than 80cm, then the wireless terminal feeds back to the card retaining information, so that the bank self-help
Terminal returns the bank card after the card retaining information is got.
It is to be appreciated that further to contemporary wireless terminals after confirming to the identity of the user of the wireless terminal
Current location be defined with the distance of the bank self-help terminal position and may further ensure that retain card is self-service and fetch
Safety.The distance threshold that the present embodiment is provided is only reference value, not unique value, the determination of concrete number of threshold values, can root
It is adjusted according to the setting of different bank self-aided terminal.
As described above, feedback is carried out to the card retaining information includes two kinds of embodiments：
A kind of embodiment is as follows：
The card retaining information is sent to into the bank self-help terminal.The bank self-help terminal is getting the retain card
The bank card is return after information.
Preferably, it is if the user for confirming the currently used wireless terminal is by the corresponding client of retain card and described wireless
The current location of terminal is within default distance threshold with the distance of the bank self-help terminal position, then wireless whole
The card retaining information is sent to the bank self-help terminal by end, is activated and is moved back card operation with regard to the bank card.Alternatively, nothing
Line terminal carries out radio communication by internal first communication module with the second communication module of bank self-help terminal inner, by institute
State card retaining information and be transferred to bank self-help terminal.
Another embodiment is as follows：
The card retaining information is shown, so that the user of wireless terminal is input into the card retaining information for showing to the bank
Self-aided terminal.The bank self-help terminal returns the bank card after the card retaining information is got.
Preferably, it is if the user for confirming the currently used wireless terminal is by the corresponding client of retain card and described wireless
The current location of terminal is within default distance threshold with the distance of the bank self-help terminal position, then wireless whole
End shows the card retaining information, so that the card retaining information for showing is manually entered into the bank certainly by the user of wireless terminal
Terminal is helped, is activated and is moved back card operation with regard to the bank card.
It should be understood that the size of the sequence number of each step is not meant to the priority of execution sequence, each process in above-described embodiment
Execution sequence should be determined with its function and internal logic, and any limit should not be constituted to the implementation process of the embodiment of the present invention
It is fixed.
Corresponding to the self-service method fetched of the retain card described in foregoing embodiments, Fig. 3 is retain card provided in an embodiment of the present invention
The structured flowchart of the self-service device fetched.For convenience of description, illustrate only part related to the present embodiment.
With reference to Fig. 3, the device includes：
Binding unit 31, is bound with the bank card；
Receiving unit 32, when there is retain card in the bank card conclude the business, the bank self-help of the wireless terminal reception retain card
Terminal send the card retaining information with regard to the bank card, the card retaining information include the retain card transaction serial number and/or
The card number of the bank card；
Feedback unit 33, feeds back to the card retaining information, so that the bank self-help terminal is getting described gulping down
The bank card is return after card information.
Alternatively, the device also includes：
Reporting unit, to the current location of the bank self-help terminal to report wireless terminal, so that the bank self-help end
Hold when confirming the current location with the distance of the bank self-help terminal position within default distance threshold,
Activate and move back card operation with regard to the bank card.
Alternatively, feedback unit 33 includes：
Authentication subelement, to the user of currently used wireless terminal authentication is carried out；
Feedback subelement, after the authentication passes through, feeds back to the card retaining information.
Alternatively, the feedback unit 33 specifically for：
The card retaining information is sent to into the bank self-help terminal.
Alternatively, the feedback unit 33 specifically for：
The card retaining information is shown, so that the user of wireless terminal is input into the card retaining information for showing to the bank
Self-aided terminal.
Embodiment described above only to illustrate technical scheme, rather than a limitation；Although with reference to aforementioned reality
Apply example to be described in detail the present invention, it will be understood by those within the art that：It still can be to aforementioned each
Technical scheme described in embodiment is modified, or carries out equivalent to which part technical characteristic；And these are changed
Or replace, the spirit and scope of the essence disengaging various embodiments of the present invention technical scheme of appropriate technical solution are not made, all should
It is included within protection scope of the present invention.
Claims (10)
1. a kind of self-service method fetched of retain card, it is characterised in that methods described includes：
Bound with bank card；
When the bank card occurs retain card concludes the business, the retain card letter of the bank card of the bank self-help terminal transmission of retain card is received
Breath, the card retaining information includes the serial number of retain card transaction and/or the card number of the bank card；
The card retaining information is fed back, so that the bank self-help terminal returns described after the card retaining information is got
Bank card.
2. the method for claim 1, it is characterised in that carrying out feedback to the card retaining information includes：
Authentication is carried out to the user of currently used wireless terminal；
After the authentication passes through, the card retaining information is fed back.
3. the method for claim 1, it is characterised in that the bank self-help terminal of the reception retain card send with regard to
After the card retaining information of the bank card, methods described also includes：
To the current location of the bank self-help terminal to report wireless terminal, so that the bank self-help terminal is confirming the nothing
When the current location of line terminal is within default distance threshold with the distance of the bank self-help terminal position, activation
Card operation is moved back with regard to the bank card.
4. the method for claim 1, it is characterised in that described feedback is carried out to the card retaining information to include：
The card retaining information is sent to into the bank self-help terminal.
5. the method for claim 1, it is characterised in that described feedback is carried out to the card retaining information to include：
The card retaining information is shown, so that the user of wireless terminal is input into the card retaining information for showing to the bank self-help
Terminal.
6. the self-service device fetched of a kind of retain card, it is characterised in that described device includes：
Binding unit, for being bound with the bank card；
Receiving unit, for when the bank card occur retain card conclude the business when, receive retain card bank self-help terminal send with regard to
The card retaining information of the bank card, the card retaining information includes the serial number of retain card transaction and/or the card of the bank card
Number；
Feedback unit, for feeding back to the card retaining information, so that the bank self-help terminal is getting the retain card
The bank card is return after information.
7. device as claimed in claim 6, it is characterised in that the feedback unit includes：
Authentication subelement, for carrying out authentication to the user of currently used wireless terminal；
Feedback subelement, after passing through in the authentication, feeds back to the card retaining information.
8. device as claimed in claim 6, it is characterised in that described device also includes：
Reporting unit, for the current location of the bank self-help terminal to report wireless terminal, so that the bank self-help end
Hold when confirming the current location with the distance of the bank self-help terminal position within default distance threshold,
Activate and move back card operation with regard to the bank card.
9. device as claimed in claim 6, it is characterised in that the feedback unit specifically for：
The card retaining information is sent to into the bank self-help terminal.
10. device as claimed in claim 6, it is characterised in that the feedback unit specifically for：
The card retaining information is shown, so that the user of wireless terminal is input into the card retaining information for showing to the bank self-help
Terminal.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610988742.9A CN106600845B (en) | 2016-11-09 | 2016-11-09 | The self-service method and device fetched of retain card |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610988742.9A CN106600845B (en) | 2016-11-09 | 2016-11-09 | The self-service method and device fetched of retain card |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN106600845A true CN106600845A (en) | 2017-04-26 |
| CN106600845B CN106600845B (en) | 2019-07-26 |
Family
ID=58591220
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610988742.9A Expired - Fee Related CN106600845B (en) | 2016-11-09 | 2016-11-09 | The self-service method and device fetched of retain card |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN106600845B (en) |
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| CN108269368A (en) * | 2018-01-17 | 2018-07-10 | 深圳怡化电脑股份有限公司 | Fault determination method and device, the card reader and storage medium of card reader |
| CN110969781A (en) * | 2019-12-05 | 2020-04-07 | 中国银行股份有限公司 | Control method and system of cash recycling machine |
| CN111696280A (en) * | 2020-06-28 | 2020-09-22 | 中国银行股份有限公司 | ATM (automatic Teller machine), card retaining and retrieving method and system |
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| US20090159661A1 (en) * | 2007-12-20 | 2009-06-25 | Sanches Ricardo F | Self-service terminal |
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| US20090159661A1 (en) * | 2007-12-20 | 2009-06-25 | Sanches Ricardo F | Self-service terminal |
| CN102004904A (en) * | 2010-11-17 | 2011-04-06 | 东软集团股份有限公司 | Automatic teller machine-based safe monitoring device and method and automatic teller machine |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN107657533A (en) * | 2017-08-10 | 2018-02-02 | 深圳怡化电脑股份有限公司 | Self-service dealing based reminding method, device and terminal device |
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| CN110969781A (en) * | 2019-12-05 | 2020-04-07 | 中国银行股份有限公司 | Control method and system of cash recycling machine |
| CN111696280A (en) * | 2020-06-28 | 2020-09-22 | 中国银行股份有限公司 | ATM (automatic Teller machine), card retaining and retrieving method and system |
Also Published As
| Publication number | Publication date |
|---|---|
| CN106600845B (en) | 2019-07-26 |
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