CN106503123A - A kind of deep learning intelligent response system based on computer cloud data - Google Patents

A kind of deep learning intelligent response system based on computer cloud data Download PDF

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CN106503123A
CN106503123A CN201610910975.7A CN201610910975A CN106503123A CN 106503123 A CN106503123 A CN 106503123A CN 201610910975 A CN201610910975 A CN 201610910975A CN 106503123 A CN106503123 A CN 106503123A
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answer
unit
information
word
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张兆万
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Ningbo Jiangdong Daikin Information Technology Co Ltd
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Ningbo Jiangdong Daikin Information Technology Co Ltd
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    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33Querying
    • G06F16/3331Query processing
    • G06F16/334Query execution
    • G06F16/3344Query execution using natural language analysis
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
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    • G06COMPUTING; CALCULATING OR COUNTING
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    • G06F16/33Querying
    • G06F16/338Presentation of query results
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    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
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    • G06F16/38Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
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    • G06N5/02Knowledge representation; Symbolic representation
    • G06N5/022Knowledge engineering; Knowledge acquisition
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L25/00Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00
    • G10L25/48Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use
    • G10L25/51Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use for comparison or discrimination
    • G10L25/54Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use for comparison or discrimination for retrieval
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F40/00Handling natural language data
    • G06F40/20Natural language analysis
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    • G06F40/00Handling natural language data
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    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/26Speech to text systems
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    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L25/00Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00
    • G10L25/48Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use
    • G10L25/51Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use for comparison or discrimination
    • G10L25/63Speech or voice analysis techniques not restricted to a single one of groups G10L15/00 - G10L21/00 specially adapted for particular use for comparison or discrimination for estimating an emotional state

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Abstract

A kind of deep learning intelligent response system based on computer cloud data, including:Real-time position information, for positioning to user's real time position, is sent to cartographic information delineation unit by positioning unit;Cartographic information delineation unit, delimit User Activity region for the description information based on the trajectory segment of user in Preset Time;It is additionally operable to the complete map for depicting specific region in advance, and detailed each point of interest marked in the specific region on map;Information receiving unit, for process after information be sent to Database Unit;Database Unit, sets up knowledge base for collecting and arranging the answer knowledge material of each user's proposition problem and answer, and to story extraction candidate keywords, and the content to key word carries out handmarking, to carry out follow-up keyword index;Social networkies describe unit, for obtain interrelated between the user in specific region and influence each other and user between the different social role of performer.

Description

A kind of deep learning intelligent response system based on computer cloud data
Technical field
The present invention relates to intelligent answer robotics, more particularly to a kind of depth based on computer cloud data Practise intelligent response system.
Background technology
Based on the mobile Internet platform of current popular, the research for carrying out intelligent answer robot system be one emerging Research field.The research field being related to includes based on mobile Internet platform, user in campus real time position dynamic The Changing Pattern of state variation monitoring, User Activity position and scope, the regular course of User Activity are defined and are pushed away with personalized task Recommend, the fusion of the artificial intelligence's knowledge base combined with user context key element and question and answer specialist system etc. all with mobile Internet On the related technical field of campus intelligent answer robot.
Not yet having in prior art, the campus intelligent answer machine for combining is excavated for mobile Internet and big data The correlation technique of device people's system.
Content of the invention
In view of this, the present invention proposes a kind of deep learning intelligent response system based on computer cloud data.
A kind of deep learning intelligent response system based on computer cloud data, which is included such as lower unit:
Real-time position information, for positioning to user's real time position, is sent to cartographic information description by positioning unit Unit;
Cartographic information delineation unit, for receiving the real-time position information of positioning unit transmission, and real-time position information shape Into the action trail of user, the action trail of user is carried out segmentation, and trajectory segment is described;Based in Preset Time The description information of the trajectory segment of user delimit User Activity region;The complete map for depicting specific region in advance is additionally operable to, And on map detailed each point of interest marked in the specific region, be a certain specific in the real-time position information of user During point of interest, the relevant information of the particular point of interest is pushed;
Information receiving unit, the text query or speech query information for receiving user's input are being believed for text query During breath, through the text mining and process of Chinese word segmentation, semantic analysis and syntactic analysiss, and by process after information be sent to number According to library unit;For speech query information when, speech query information is identified as text query information first, and through Chinese point The text mining and process of word, semantic analysis and syntactic analysiss, and by process after information be sent to Database Unit;
Database Unit, sets up knowledge for collecting and arranging the answer knowledge material of each user's proposition problem and answer Storehouse, to story extraction candidate keywords, and the content to key word carries out handmarking, to carry out follow-up key word rope Draw;It is problem knowledge storehouse and answer knowledge base by Knowledge base partition, is used for depositing each of user's proposition wherein in problem knowledge storehouse The demand of kind and problem, be present in answer knowledge base and the demand and the answer content for matching, answer in problem knowledge storehouse Thinking and answer detailed process;And the association that question and answer matching degree is assessed is set up between problem knowledge storehouse and answer knowledge base, close The matching degree being combined between metric question and answer, and this process is combined with follow-up user satisfaction feedback, It is provided commonly for the optimization to knowledge base, and the renewal and optimization to related content in problem knowledge storehouse and answer knowledge base;
Social networkies describe unit, for obtaining interrelated between the user in specific region and influencing each other and use The different social role of performer between family, so that it is determined that each user each has different user properties and user task, And the interaction between user constitutes respective customer relationship and social circle.
In the deep learning intelligent response system based on computer cloud data of the present invention, which is included as placed an order Unit:
Statistical analysis unit, for according to the description information of the trajectory segment of user, each user in Preset Time each There is the interaction between different user properties and user task, and user to constitute respective customer relationship and social circle's life Into and preserve the stroke rule information table of user;Include user within each time period in the stroke rule information table of user The interest of zone of action, activity item and user.
In the deep learning intelligent response system based on computer cloud data of the present invention, the cartographic information is retouched Paint unit to be additionally operable to, when the real-time position information of positioning unit transmission meets the point of interest in specific region, the point of interest be sent out Deliver to statistical analysis unit;
Statistical analysis unit is judged in the time point in point of interest item whether to be handled;There is backlog When, sent to information receiving unit with the interest point name and backlog;
Text mining and process of the information receiving unit through Chinese word segmentation, semantic analysis and syntactic analysiss, and will process Information afterwards is sent to Database Unit;
The answer content matched with problem, answer thinking and answer detailed process are pushed and are shown by Database Unit.
In the deep learning intelligent response system based on computer cloud data of the present invention,
In the processing authority that social networkies describe the backlog for prestoring user in unit, processing authority is divided into certainly Oneself processes and allows specific user's alternate process in social circle.
In the deep learning intelligent response system based on computer cloud data of the present invention,
Statistical analysis unit there is backlog in certain time period for user and user is in backlog Zone of action outside when, judge that whether the backlog is the pending thing for allowing specific user's alternate process in social circle , the backlog is sent to user social contact circle corresponding other users if it is.
In the deep learning intelligent response system based on computer cloud data of the present invention,
Matching degree between Database Unit vacuum metrics question and answer, and this process is satisfied with follow-up user Degree feedback combines, and is provided commonly for the optimization to knowledge base, and to related content in problem knowledge storehouse and answer knowledge base more Newly include with optimization:
Coupling mapping relations will be set up between question and answer after question and answer matching degree evaluation process, and to candidate answers Ranking is carried out with the matching degree of problem, several candidate answers in the top is supplied to user and is selected, while allowing User is evaluated to the answer of problem, and the result of evaluation is fed back to question answering system in time carries out the correction of question and answer matching degree Replacement and renewal with knowledge in knowledge base.
In the deep learning intelligent response system based on computer cloud data of the present invention,
Mapping relations matrix M in Database Unit between problem knowledge storehouse and key to the issue wordq,kIt is expressed as follows:
Wherein Rq→kRepresent mapping relations therebetween, Qi(i=1...n) problem of representation and its number, Kj(j= 1...m) problem of representation key word and its number;One problem can be disassembled and be been described by for multiple key words, while one Key word can also apply in multiple problems;Tij(i=1 ... n, j=1...m) problem of representation i is made up of key to the issue word j Content of text;
Mapping relations matrix M in Database Unit between key to the issue word and answer key wordk,k’It is expressed as follows:
Wherein Rk→k'Represent mapping relations therebetween, Ki(i=1 ... n) problem of representation key word and its number, K'j(j =1 ... m) represents answer key word and its number;One key to the issue word can correspond to multiple problem answers key words, while One answer key word can also apply in multiple key to the issue words;Tij(i=1 ... n, j=1 ... m) problem of representation key word i The content of text that is answered by answer key word j;
Mapping relations matrix M in Database Unit between answer key word and answerk’,aIt is expressed as follows:
Wherein Rk'→aRepresent mapping relations therebetween, K'i(i=1 ... n) represents answer key word and its number, Aj(j =1 ... m) represents answer and its number;One answer key word can be in order to describe multiple answers, while an answer can also It is described with multiple answer key words;Tij(i=1 ... n, j=1 ... m) represent that answer key word i is described to answer j Content of text;
Mapping relations matrix M in Database Unit between answer and answer rankinga,rankIt is expressed as follows:
Wherein Ra→rankRepresent mapping relations therebetween, Ai(i=1 ... n) represents answer and its number,Represent the ranking of answer i;
Mapping relations matrix M in Database Unit between answer and user satisfactiona,usIt is expressed as follows:
WhereinRepresent mapping relations therebetween, Ai(i=1...n) answer and its number, U are representeds,j(j= 1 ... m) represents user satisfaction and its number;One answer can be evaluated by multiple users, can have multiple users full Meaning degree, while a user can also be evaluated to multiple answers, provides the customer satisfaction evaluation of multiple answers respectively;Pij (i=1 ... n, j=1 ... m) represent the user satisfaction evaluated by answer i by user j.
Implement the deep learning intelligent response system based on computer cloud data of present invention offer compared with prior art Have the advantages that:For aiding in user (the such as teacher and that (such as in campus) newly adds in specific region Raw etc.) faster it is familiar with and adapts to environment (the such as University Environment of user place universities and colleges and cultural atmosphere), preferably use with other Friend relation is set up between family, and the artificial intelligence's knowledge base that sets up by situation key element is the daily of movable crowd in specific region Life is preferably serviced.So that user faster, is more preferably familiar with specific region internal and external environment, hardware/software infrastructure, regional culture Deng, and systematicness is carried out with question and answer mode represent with a series of.
Description of the drawings
Fig. 1 is the deep learning intelligent response system architecture diagram based on computer cloud data of the embodiment of the present invention.
Specific embodiment
As shown in figure 1, for the defect of prior art, the present invention proposes a kind of depth based on computer cloud data Intelligent response system is practised, which is included such as lower unit:
Real-time position information, for positioning to user's real time position, is sent to cartographic information description by positioning unit Unit.Alternatively, positioning unit can pass through the function that the app such as mobile phone realize positioning.
Cartographic information delineation unit, for receiving the real-time position information of positioning unit transmission, and real-time position information shape Into the action trail of user, the action trail of user is carried out segmentation, and trajectory segment is described;Based in Preset Time The description information of the trajectory segment of user delimit User Activity region;The complete map for depicting specific region in advance is additionally operable to, And on map detailed each point of interest marked in the specific region, be a certain specific in the real-time position information of user During point of interest, the relevant information of the particular point of interest is pushed.It is alternatively possible to the algorithm filtered based on user collaborative pushes the spy Determine the relevant information of point of interest.Such as through some point of interest, when being coffee, then push coffee phase in adnexa preset range The information of pass is to user.
The action trail of user is carried out segmentation, and trajectory segment is described, for example, user is if a university Raw, the trajectory segment from dormitory to teaching building is described as " turning out for work ".These are only schematically.
Information receiving unit, the text query or speech query information for receiving user's input are being believed for text query During breath, through the text mining and process of Chinese word segmentation, semantic analysis and syntactic analysiss, and by process after information be sent to number According to library unit;For speech query information when, speech query information is identified as text query information first, and through Chinese point The text mining and process of word, semantic analysis and syntactic analysiss, and by process after information be sent to Database Unit;For text During this Query Information, by process after information be sent to Emotion identification unit, for speech query information when, while will process after Information and speech query information be sent to Emotion identification unit;
Emotion identification unit, the information for being sent according to information receiving unit judge the emotional state of user, user's Emotional state is divided into general, low, sad, glad;For low or sad when, will particular point of interest relevant information push strong The instruction that degree is turned down is sent to cartographic information delineation unit;
The Emotion identification unit includes following word Emotion identification subelement and voice mood identification subelement:
Word Emotion identification subelement includes that classification storage represents general, low, sad, glad standard vocabulary;
The vocabulary of test input is trained by classifier functions and is categorized in each classification, and according to classification As a result judgment models are set up;
The information of reception is mated with each single linguistic context of target word in standard vocabulary, is caught semantic contrast Information, and the emotion of Word message is judged to acquired semantic comparative information;
Voice mood identification subelement identification subelement is used for the emotional information for recognizing voice by speech recognition technology.
Alternatively, the formula of judgment models is as follows:
Wherein, w is target classification word in context window, and c is the input vocabulary in situational meaning;K is existing for negative word remittance abroad Probability;Sim represents similarity cosine value, and σ is Dynamic gene.
Database Unit, sets up knowledge for collecting and arranging the answer knowledge material of each user's proposition problem and answer Storehouse, to story extraction candidate keywords, and the content to key word carries out handmarking, to carry out follow-up key word rope Draw;It is problem knowledge storehouse and answer knowledge base by Knowledge base partition, is used for depositing each of user's proposition wherein in problem knowledge storehouse The demand of kind and problem, be present in answer knowledge base and the demand and the answer content for matching, answer in problem knowledge storehouse Thinking and answer detailed process;And the association that question and answer matching degree is assessed is set up between problem knowledge storehouse and answer knowledge base, close The matching degree being combined between metric question and answer, and this process is combined with follow-up user satisfaction feedback, It is provided commonly for the optimization to knowledge base, and the renewal and optimization to related content in problem knowledge storehouse and answer knowledge base.
Social networkies describe unit, for obtaining interrelated between the user in specific region and influencing each other and use The different social role of performer between family, so that it is determined that each user each has different user properties and user task, And the interaction between user constitutes respective customer relationship and social circle.Alternatively, customer relationship and social circle can draw Graduation, the user in different grades of social circle have different information browse authorities.
In the deep learning intelligent response system based on computer cloud data of the present invention, which is included as placed an order Unit:
Statistical analysis unit, for according to the description information of the trajectory segment of user, each user in Preset Time each There is the interaction between different user properties and user task, and user to constitute respective customer relationship and social circle's life Into and preserve the stroke rule information table of user;Include user within each time period in the stroke rule information table of user The interest of zone of action, activity item and user.
In the deep learning intelligent response system based on computer cloud data of the present invention, the cartographic information is retouched Paint unit to be additionally operable to, when the real-time position information of positioning unit transmission meets the point of interest in specific region, the point of interest be sent out Deliver to statistical analysis unit.
Statistical analysis unit is judged in the time point in point of interest item whether to be handled;There is backlog When, sent to information receiving unit with the interest point name and backlog.
Text mining and process of the information receiving unit through Chinese word segmentation, semantic analysis and syntactic analysiss, and will process Information afterwards is sent to Database Unit.
The answer content matched with problem, answer thinking and answer detailed process are pushed and are shown by Database Unit.
In the deep learning intelligent response system based on computer cloud data of the present invention,
In the processing authority that social networkies describe the backlog for prestoring user in unit, processing authority is divided into certainly Oneself processes and allows specific user's alternate process in social circle.Implement the present embodiment, the use of user can be greatly improved just Profit.
In the deep learning intelligent response system based on computer cloud data of the present invention,
Statistical analysis unit there is backlog in certain time period for user and user is in backlog Zone of action outside when, judge that whether the backlog is the pending thing for allowing specific user's alternate process in social circle , the backlog is sent to user social contact circle corresponding other users if it is.Embodiment the present embodiment, is carrying While high convenience for users, safety is also improved.
In the deep learning intelligent response system based on computer cloud data of the present invention,
Matching degree between Database Unit vacuum metrics question and answer, and this process is satisfied with follow-up user Degree feedback combines, and is provided commonly for the optimization to knowledge base, and to related content in problem knowledge storehouse and answer knowledge base more Newly include with optimization:
Coupling mapping relations will be set up between question and answer after question and answer matching degree evaluation process, and to candidate answers Ranking is carried out with the matching degree of problem, several candidate answers in the top is supplied to user and is selected, while allowing User is evaluated to the answer of problem, and the result of evaluation is fed back to question answering system in time carries out the correction of question and answer matching degree Replacement and renewal with knowledge in knowledge base.
In the deep learning intelligent response system based on computer cloud data of the present invention,
Mapping relations matrix M in Database Unit between problem knowledge storehouse and key to the issue wordq,kIt is expressed as follows:
Wherein Rq→kRepresent mapping relations therebetween, Qi(i=1 ... n) problem of representation and its number, Kj(j= 1...m) problem of representation key word and its number;One problem can be disassembled and be been described by for multiple key words, while one Key word can also apply in multiple problems;Tij(m) problem of representation i is made up of key to the issue word j for i=1...n, j=1 ... Content of text;
Mapping relations matrix M in Database Unit between key to the issue word and answer key wordk,k’It is expressed as follows:
Wherein Rk→k'Represent mapping relations therebetween, Ki(i=1...n) problem of representation key word and its number, K'j (j=1...m) answer key word and its number are represented;One key to the issue word can correspond to multiple problem answers key words, An answer key word can also apply in multiple key to the issue words simultaneously;Tij(i=1...n, j=1...m) problem of representation The content of text answered by answer key word j by key word i;
Mapping relations matrix M in Database Unit between answer key word and answerk’,aIt is expressed as follows:
Wherein Rk'→aRepresent mapping relations therebetween, K'i(i=1...n) answer key word and its number, A are representedj (j=1...m) answer and its number are represented;One answer key word can be in order to describe multiple answers, while an answer Can be described with multiple answer key words;Tij(i=1 ... n, j=1 ... m) represent that answer key word i is carried out to answer j The content of text of description;
Mapping relations matrix M in Database Unit between answer and answer rankinga,rankIt is expressed as follows:
Wherein Ra→rankRepresent mapping relations therebetween, Ai(i=1 ... n) represents answer and its number,Represent the ranking of answer i;
Mapping relations matrix M in Database Unit between answer and user satisfactiona,usIt is expressed as follows:
WhereinRepresent mapping relations therebetween, Ai(i=1 ... n) represents answer and its number, Us,j(j= 1...m) user satisfaction and its number are represented;One answer can be evaluated by multiple users, can have multiple users Satisfaction, while a user can also be evaluated to multiple answers, provides the customer satisfaction evaluation of multiple answers respectively; Pij(i=1...n, j=1...m) represents the user satisfaction evaluated by answer i by user j.
Implement the deep learning intelligent response system based on computer cloud data of present invention offer compared with prior art Have the advantages that:For aiding in user (the such as teacher and that (such as in campus) newly adds in specific region Raw etc.) faster it is familiar with and adapts to environment (the such as University Environment of user place universities and colleges and cultural atmosphere), preferably use with other Friend relation is set up between family, and the artificial intelligence's knowledge base that sets up by situation key element is the daily of movable crowd in specific region Life is preferably serviced.So that user faster, is more preferably familiar with specific region internal and external environment, hardware/software infrastructure, regional culture Deng, and systematicness is carried out with question and answer mode represent with a series of.
It is understood that for the person of ordinary skill of the art, can be done with technology according to the present invention design Go out other various corresponding changes and deformation, and all these changes and deformation should all belong to the protection model of the claims in the present invention Enclose.

Claims (6)

1. a kind of deep learning intelligent response system based on computer cloud data, it is characterised in which is included such as lower unit:
Real-time position information, for positioning to user's real time position, is sent to cartographic information delineation unit by positioning unit;
Cartographic information delineation unit, for receiving the real-time position information of positioning unit transmission, and real-time position information is formed and is used The action trail of user is carried out segmentation, and trajectory segment is described by the action trail at family;Based on user in Preset Time The description information of trajectory segment delimit User Activity region;It is additionally operable to the complete map for depicting specific region in advance, and Detailed each point of interest marked in the specific region on map, is a certain special interests in the real-time position information of user During point, the relevant information of the particular point of interest is pushed;
Information receiving unit, the text query or speech query information for receiving user's input, for text query information when, Through the text mining and process of Chinese word segmentation, semantic analysis and syntactic analysiss, and by process after information be sent to data base Unit;For speech query information when, speech query information is identified as text query information first, and through Chinese word segmentation, language Justice analysis and syntactic analysiss text mining and process, and by process after information be sent to Database Unit;
Database Unit, sets up knowledge base for collecting and arranging the answer knowledge material of each user's proposition problem and answer, To story extraction candidate keywords, and the content to key word carries out handmarking, to carry out follow-up keyword index;Will Knowledge base partition is problem knowledge storehouse and answer knowledge base, is used for the various demands for depositing user's proposition wherein in problem knowledge storehouse And problem, there are problems that in answer knowledge base with problem knowledge storehouse in demand and the answer content for matching, answer thinking and Answer detailed process;And the association that question and answer matching degree is assessed is set up between problem knowledge storehouse and answer knowledge base, associating is used for Matching degree between metric question and answer, and this process is combined with follow-up user satisfaction feedback, common use In the optimization to knowledge base, and the renewal and optimization to related content in problem knowledge storehouse and answer knowledge base;
Social networkies describe unit, for obtain between the user in specific region interrelated and influence each other and user it Between the different social role of performer, so that it is determined that each user each has different user properties and user task, and Interaction between user constitutes respective customer relationship and social circle;
Statistical analysis unit, for each having according to the description information of the trajectory segment of user, each user in Preset Time Interaction between different user properties and user task, and user constitutes respective customer relationship and social circle generates simultaneously Preserve the stroke rule information table of user;Include activity of the user within each time period in the stroke rule information table of user The interest in region, activity item and user.
2. the deep learning intelligent response system based on computer cloud data as claimed in claim 1, it is characterised in that described Cartographic information delineation unit is additionally operable to when the real-time position information of positioning unit transmission meets the point of interest in specific region, will The point of interest is sent to statistical analysis unit;
Statistical analysis unit is judged in the time point in point of interest item whether to be handled;When there is backlog, Sent to information receiving unit with the interest point name and backlog;
Text mining and process of the information receiving unit through Chinese word segmentation, semantic analysis and syntactic analysiss, and by process after Information is sent to Database Unit;
The answer content matched with problem, answer thinking and answer detailed process are pushed and are shown by Database Unit.
3. the deep learning intelligent response system based on computer cloud data as claimed in claim 2, it is characterised in that
In the processing authority that social networkies describe the backlog for prestoring user in unit, processing authority is divided at oneself Specific user's alternate process in reason and permission social circle.
4. the deep learning intelligent response system based on computer cloud data as claimed in claim 3, it is characterised in that
Statistical analysis unit is used for user and there is backlog in certain time period and work of the user in backlog When outside dynamic region, judge whether the backlog is the backlog for allowing specific user's alternate process in social circle, If it is the backlog is sent to user social contact circle corresponding other users.
5. the deep learning intelligent response system based on computer cloud data as claimed in claim 1, it is characterised in that
Matching degree between Database Unit vacuum metrics question and answer, and will be anti-with follow-up user satisfaction for this process Feedback combines, and is provided commonly for the optimization to knowledge base, and the renewal to related content in problem knowledge storehouse and answer knowledge base with Optimization includes:
After question and answer matching degree evaluation process will between question and answer set up coupling mapping relations, and to candidate answers with ask The matching degree of topic carries out ranking, several candidate answers in the top is supplied to user and is selected, while allowing user The answer of problem is evaluated, and the result of evaluation is fed back to question answering system in time carries out the correction of question and answer matching degree and knows Know the replacement and renewal of knowledge in storehouse.
6. the deep learning intelligent response system based on computer cloud data as claimed in claim 1, it is characterised in that
Mapping relations matrix M in Database Unit between problem knowledge storehouse and key to the issue wordq,kIt is expressed as follows:
M q , k = K m T 1 m T 2 m T 3 m ... T n m ... ... ... ... ... ... K 3 T 13 T 23 T 33 ... T n 3 K 2 T 12 T 22 T 32 ... T n 2 K 1 T 11 T 21 T 31 ... T n 1 R q → k Q 1 Q 2 Q 3 ... Q n
Wherein Rq→kRepresent mapping relations therebetween, Qi(i=1...n) problem of representation and its number, Kj(j=1...m) table Show key to the issue word and its number;One problem can be disassembled and be been described by for multiple key words, while a key word Can apply in multiple problems;TijThe text is made up of key to the issue word j by (i=1...n, j=1...m) problem of representation i Content;
Mapping relations matrix M in Database Unit between key to the issue word and answer key wordk,k’It is expressed as follows:
M k , k ′ = K ′ m T 1 m T 2 m T 3 m ... T n m ... ... ... ... ... ... K ′ 3 T 13 T 23 T 33 ... T n 3 K ′ 2 T 12 T 22 T 32 ... T n 2 K ′ 1 T 11 T 21 T 31 ... T n 1 R q → k ′ K 1 K 2 K 3 ... K n
Wherein Rk→k'Represent mapping relations therebetween, Ki(i=1...n) problem of representation key word and its number, K'j(j= 1...m) answer key word and its number are represented;One key to the issue word can correspond to multiple problem answers key words, while One answer key word can also apply in multiple key to the issue words;Tij(i=1...n, j=1...m) problem of representation is crucial The content of text answered by answer key word j by word i;
Mapping relations matrix M in Database Unit between answer key word and answerk’,aIt is expressed as follows:
M k ′ , a = A m T 1 m T 2 m T 3 m ... T n m ... ... ... ... ... ... A 3 T 13 T 23 T 33 ... T n 3 A 2 T 12 T 22 T 32 ... T n 2 A 1 T 11 T 21 T 31 ... T n 1 R k ′ → a K ′ 1 K ′ 2 K ′ 3 ... K ′ n
Wherein Rk'→aRepresent mapping relations therebetween, K'i(i=1...n) answer key word and its number, A are representedj(j= 1...m) answer and its number are represented;One answer key word can be in order to describe multiple answers, while an answer can also It is described with multiple answer key words;Tij(i=1 ... n, j=1...m) represents that answer key word i is described to answer j Content of text;
Mapping relations matrix M in Database Unit between answer and answer rankinga,rankIt is expressed as follows:
M a , r a n k = R a n k R A 1 R A 2 R A 3 ... R A n R a → r a n k A 1 A 2 A 3 ... A n
Wherein Ra→rankRepresent mapping relations therebetween, Ai(i=1...n) answer and its number are represented, Represent the ranking of answer i;
Mapping relations matrix M in Database Unit between answer and user satisfactiona,usIt is expressed as follows:
M a , u s = U s , m P 1 m P 2 m P 3 m ... P n m ... ... ... ... ... ... U s , 3 P 13 P 23 P 33 ... P n 3 U s , 2 P 12 P 22 P 32 ... P n 2 U s , 1 P 11 P 21 P 31 ... P n 1 R a → u s A 1 A 2 A 3 ... A n
WhereinRepresent mapping relations therebetween, Ai(i=1...n) answer and its number, U are representeds,j(j=1...m) Represent user satisfaction and its number;One answer can be evaluated by multiple users, can have multiple user satisfaction, A user can also be evaluated to multiple answers simultaneously, provide the customer satisfaction evaluation of multiple answers respectively;Pij(i= 1...n, j=1...m) user satisfaction evaluated by answer i is represented by user j.
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