CN106485439A

CN106485439A - logistics service information processing method and device

Info

Publication number: CN106485439A
Application number: CN201510557981.4A
Authority: CN
Inventors: 余浪; 陈岳阳
Original assignee: Alibaba Group Holding Ltd
Current assignee: Cainiao Smart Logistics Holding Ltd
Priority date: 2015-09-02
Filing date: 2015-09-02
Publication date: 2017-03-08
Anticipated expiration: 2035-09-02
Also published as: CN106485439B; WO2017036331A1

Abstract

The embodiment of the present application discloses logistics service information processing method and device, and wherein, the method can include：Server pre-saves the first incidence relation between same merchandise items and at least one first user, and the second incidence relation between each first user and logistics service capability information；When trading order form generation event is monitored, according to second incidence relation, judge whether the target first user can provide the target logistics service for the address information；If it is not, determining other first users of association；From other first users described, it is determined to provide the first user of the target logistics service as first user is acted on behalf of for the address information, to provide the target logistics service by the logistic resources provider for acting on behalf of first user association.By the embodiment of the present application, entirely complete logistics service system can be caused to be protected.

Description

Logistics service information processing method and device

Technical field

The application is related to logistics information processing technology field, more particularly to logistics service information processing method and Device.

Background technology

With developing rapidly for ecommerce and intelligent terminal technology, the logistics of various industries is also in electronics business Fast-developing in business system, wherein, staple commodity (particularly house ornamentation class), contract note amount is also more and more. For house ornamentation commodity, consumer is more concerned with logistics distribution and gets home or dispense getting home and installing service, Armed with the house ornamentation commodity of these logistics services, then can more attract consumer to buy, lift consumer Platform experience, increase loyalty to platform；At the same time, the increase of consumer demand can attract more Businessman enter, so as to provide more rich inexpensive commodity, reach platform, businessman, being total to of consumer Win, promote the benign cycle of platform ecosystem.

For the businessman in electric business platform, typically by the mode that purchases from logistics service provider, it is Buyer user provides logistics service.Although, logistics service provider is large number of, different businessmans order Logistics service type may be also different, for example, in cost consideration, in the delivery that only orders that has Door service, on-sites install service without order, etc..So, if certain buyer user is browsing the businessman During merchandise items in shop, may be it finds that the businessman can not on-site install for which, but if this is bought Family user has the demand just, then may result between both sides and cannot conclude the transaction, and Consumer's Experience is not good. Also, buyer user may need again through search etc. mode search other similar clause objects or other Shop is will also result in system resource alternatively, in the process, can waste the time of buyer user A large amount of occupancy.

Therefore, in the case that the logistics service that businessman orders can not meet active user's demand, how Promote that concluded the business to reach, be to need those skilled in the art's technical issues that need to address.

Content of the invention

This application provides logistics service information processing method and device, can cause entirely complete logistics clothes Business system is protected.

This application provides following scheme：

A kind of logistics service information processing method, including：

What server was pre-saved between same merchandise items and at least one first user first associates System, and the second incidence relation between each first user and logistics service capability information；

Monitor trading order form generate event when, from the trading order form extract end article object identity, Target first user mark, address information and required at least one target logistics information on services；

According to second incidence relation, judge whether the target first user can be for the address letter Breath provides the target logistics service；

If it is not, according to first incidence relation, its that associate with the end article object is determined His first user；

From other first users described, it is determined to provide the target logistics clothes for the address information The first user of business as acting on behalf of first user, to be carried by the logistic resources for acting on behalf of first user association Supplier provides the target logistics service.

A kind of logistics service information processing method, including：

The assistance message that first user client the reception server sends, carries address in the assistance message Information and target logistics information on services；The assistance message is sent in the following manner：Server monitoring is arrived When trading order form generates event, target front-end merchandise object identity, target the is extracted from the trading order form One ID, address information and required at least one target logistics service, according to for pre-building Two incidence relations, judge whether the target first user can provide the target for the address information Logistics service；If it is not, according to the first incidence relation for pre-building, determining and the end article Other first users of object association, and the assistance message is sent to other first user clients described；

Judge whether to provide the target logistics service for the address information；

If can provide, the response message for agreeing to assist is returned；

The logistics service purchase order that the reception server sends, to be provided by the logistics service provider for associating The target logistics service.

A kind of logistics service information processing method, including：

Second user client receives the detail information browse request for end article object；

The browse request is submitted to server, in the browse request, carries the end article object The target geographical area information that mark and second user are located, so as to the server according to pre-building First incidence relation, determines other first users associated with the end article object；According to pre-building The second incidence relation, determine the logistics service capability information of each first user, and comprehensively described each The logistics service capability information of one user, is determined at least one thing provided for the target geographical area Stream information on services；

At least one logistics service is provided in the detail information interface of the target front-end merchandise object Information, and be respectively provide for carrying out various logistics services the option of operation of selection；

The target logistics services selection result of the second user is received by the option of operation, and is being received To when operational order is bought, the target logistics services selection result is submitted to server, so as to waiter Become trading order form, the target logistics services selection result is recorded in the trading order form, subsequently needing When being delivered for the trading order form, end article object identity, mesh is extracted from the trading order form Mark first user mark, address information and required at least one destination service type, according to pre-building The second incidence relation, judge that whether the target first user can be provided for the address information described Target logistics service；If it is not, according to the first incidence relation for pre-building, determining and the target Other first users of merchandise items association, from other first users described, are determined to for described Location information provides the first user of the target logistics service as first user is acted on behalf of, so as to by the agency The logistic resources provider of first user association provides the target logistics service.

A kind of logistics service information processor, is applied to server, including：

Incidence relation sets up unit, for pre-saved same merchandise items and at least one first user it Between the first incidence relation, and the second incidence relation between each first user and logistics service capability information；

Information extraction unit, when generating event for monitoring trading order form, extracts from the trading order form End article object identity, target first user mark, address information and required at least one object Stream information on services；

Judging unit, for according to second incidence relation, judging that the target first user whether can The target logistics service is provided for the address information；

Association user determining unit, for if it is not, according to first incidence relation, determine and institute State other first users of end article object association；

Proxy user determining unit, for, from other first users described, being determined to for the address Information provides the first user of the target logistics service as acting on behalf of first user, so as to by the agency the The logistic resources provider of one user-association provides the target logistics service.

A kind of logistics service information processor, is applied to first user client, including：

Message reception units are assisted, for the assistance message that the reception server sends, is taken in the assistance message With address information and target logistics information on services；The assistance message is sent in the following manner：Service Device monitor trading order form generate event when, from the trading order form extract target front-end merchandise object identity, Target first user mark, address information and required at least one target logistics service, according to building in advance The second vertical incidence relation, judges whether the target first user can provide institute for the address information State target logistics service；If it is not, according to the first incidence relation for pre-building, determining and the mesh Other first users of mark merchandise items association, and the assistance is sent to other first user clients described Message；

Judging unit, for judging whether to provide the target logistics service for the address information；

Response message returning unit, if for providing, return the response message for agreeing to assist；

Services procurement order reception unit, for the logistics service purchase order that the reception server sends, so that The target logistics service is provided by the logistics service provider for associating.

A kind of logistics service information processor, is applied to second user client, including：

Browse request receiving unit, receives the details letter for end article object for second user client Breath browse request；

Browse request submits unit to, for the browse request is submitted to server, in the browse request The target geographical area information that the end article object identity and second user are located is carried, with toilet Server is stated according to the first incidence relation for pre-building, determine other that associate with the end article object First user；According to the second incidence relation for pre-building, the logistics service energy of each first user is determined Force information, and the comprehensively logistics service capability information of each first user, are determined to as target ground At least one logistics service information that reason region provides；

Service type information provides unit, in the detail information interface of the target front-end merchandise object At least one logistics service information is provided, and is respectively provide for selection being carried out to various logistics services Option of operation；

Selection result submits unit to, for receiving the target logistics of the second user by the option of operation Services selection result, and when purchase operational order is received, the target logistics services selection result is carried Server is sent to, so as to service creation trading order form, the target logistics services selection result recorded institute State in trading order form, subsequently when needing to be delivered for the trading order form, carry from the trading order form Take end article object identity, target first user mark, address information and required at least one target COS, according to the second incidence relation for pre-building, judges whether the target first user being capable of pin The target logistics service is provided to the address information；If it is not, according to the first pass for pre-building Connection relation, determines other first users associated with the end article object, from other first users described In, it is determined to provide the first user of the target logistics service as agency for the address information One user, to provide the target logistics clothes by the logistic resources provider for acting on behalf of first user association Business.

According to the specific embodiment that the application is provided, this application discloses following technique effect：

By the embodiment of the present application, between each first user of same merchandise items association, linkage can be formed, The merchandise items of certain first user are purchased wherein, after generating trading order form, can also produce one inversely The process for placing an order, namely for oneself logistics service capability of current first user unreachable or need fulfil increasing The document of value service, then automatically generate a logistics service purchase order, to possessing corresponding logistics service energy Other first users of power, such first user are done one's duty as a dominant role in whole process, Entirely complete logistics service system is ensured.

Certainly, the arbitrary product for implementing the application is it is not absolutely required to while reaching all the above advantage.

Description of the drawings

In order to be illustrated more clearly that the embodiment of the present application or technical scheme of the prior art, below will be to implementing Accompanying drawing to be used needed for example is briefly described, it should be apparent that, drawings in the following description are only Some embodiments of the present application, for those of ordinary skill in the art, are not paying creative work Under the premise of, other accompanying drawings can also be obtained according to these accompanying drawings.

Fig. 1 is the flow chart of the first method that the embodiment of the present application is provided；

Fig. 2 is the flow chart of the second method that the embodiment of the present application is provided；

Fig. 3 is the flow chart of the third method that the embodiment of the present application is provided

Fig. 4 is the schematic diagram of the first device that the embodiment of the present application is provided；

Fig. 5 is the schematic diagram of the second device that the embodiment of the present application is provided；

Fig. 6 is the schematic diagram of the 3rd device that the embodiment of the present application is provided.

Specific embodiment

Below in conjunction with the accompanying drawing in the embodiment of the present application, the technical scheme in the embodiment of the present application is carried out clearly Chu, it is fully described by, it is clear that described embodiment is only some embodiments of the present application, rather than Whole embodiments.Based on the embodiment in the application, those of ordinary skill in the art obtained all its His embodiment, belongs to the scope of the application protection.

Present inventor has found in actual applications, often occur following during the application is realized Situation：The first user for selling same classification or brand article object in electric business platform (such as businessman, is sold Family etc.) generally have multiple, these first users typically all possess logistics service capability, also, for same For the merchandise items of classification or brand, its mounting means etc. is often same or like, therefore, such as Really certain first user can for its sale merchandise items provide on-site install wait service, then in theory, and Can be that the merchandise items of same classification or brand are provided and on-site install service.For example, certain first user A Certain brand air-conditioning is all sold with first user B, wherein, first user A is associated with and on-sites install service, And first user B does not then associate the service, now, the logistics service of first user A association is provided Side, also has the ability to on-site install service for air-conditioning offer of first user B.

In addition, also following special circumstances：With a commodity, have in the shop of different first users Sale.For example, the air-conditioning of certain brand model, may have sale in the shop of first user A, Also there is sale in the shop of first user B, (such as buyer user or consumer use for second user Family) for, no matter buy from which shop concrete, identical commodity can have been bought.Same due to sold Money commodity, if wherein certain first user can provide a certain logistics service capability for the merchandise items of its sale, The first user also has the ability to provide the service for the commodity of other first user sale.

Such case is relatively common under distribution scene, for ease of understanding, below to distributing common carrying out simply Introduce.Some sales platforms provide distribution platform, and the user of the distribution platform is divided into supplier and distribution Business, supplier belong to the producer of commodity, and retail trader can open up shop (non-store) in sales platform Businessman, seller etc., namely aforementioned first user.The effect of distribution platform be help supplier build, Its network selling channel is managed and operate, and helps retail trader to obtain source of goods channel.Supplier can be by dividing Its rear end merchandise items issued by pin platform, and retail trader can enter shop administration interface, confirm to add distribution Afterwards, it is possible to specific rear end merchandise items are selected, confirm agreement afterwards again, distribution contract is set up with supplier About relation, you can generate front-end merchandise object, and be published in the shop of oneself.At the same time, other points Pin business can also select same rear end merchandise items, after in addition generating front-end merchandise object, then be published to oneself Shop in.That is, in distribution scene, different retail traders can be by same rear end merchandise items Different front-end merchandise objects are issued as, also, the price of respective front-end merchandise object can also be respectively provided with Deng, and front end displaying is carried out to the merchandise items in the shop page of transaction platform.In second user, Can view different merchandise items in the shop of different first users, but actually corresponding rear end business Product to as if identical, that is, corresponding entity kinds of goods are identicals.In the process, retail trader is permissible The link such as stock up, deliver need not be executed, it is only necessary in its shop, being discussed in detail for front-end merchandise object is provided, After buyer user places an order, related sequence information is sent to supplier, specific sending out is executed by supplier Goods and dispensing, therefore, greatly save the cost of businessman.

For the staple commodity of the classifications such as house ornamentation, consumer may also with greater need for delivering goods to the customers, or even also May need to provide the service for the appreciation such as on-siteing install.But, under distribution scene, held by supplier Row delivery and dispensing, also, supplier typically provides only the dispensing of main line, that is to say, that and supplier exists After delivery, only kinds of goods may be sent to the administrative division levels such as city-level or area's level of buyer user's ship-to Other services sites, afterwards, the staff of services sites needs to notify buyer user to take to the services sites Return its kinds of goods.That is, supplier typically or will not cannot provide the logistics service of appreciation, now, Occur that incremental logistic services disabled situation, have impact on consumer's purchase experiences to a certain extent.

In order to lift consumer's purchase experiences, some dealers can also voluntarily provide or purchase more increasings The logistics service of value property, and in the details page of merchandise items, provide incremental logistic service available option, with This improves the amount of placing an order attracting consumer.Place an order in consumer, and after notifying supplier to be delivered, can The shops that kinds of goods are dispensed into supplier main line, Huo Zheke are monitored with the logistics details that provide by supplier To receive the arrival notice of main line shops staff, afterwards, dealer can notify the increment which is ordered Logistics service provider for example, is delivered goods to the customers, is on-siteed install etc. fulfiling follow-up incremental logistic service.

Consumer's purchase experiences can effectively be lifted with upper type, but, between retail trader and supplier its Real storage is in tomography, that is, the main line dispensing of kinds of goods is executed by supplier, but the ability reality of value-added service There is provided by retail trader.Therefore, if certain second user is when the front-end merchandise object that certain retail trader issues is bought, The retail trader can not provide corresponding value-added service, then may affect the purchase decision of the consumer, also shadow Ring its purchase experiences.

But in fact, for distribution business scenario, the same rear end merchandise items of same supplier may Can be acted as the agent of by multiple retail traders, and different retail traders often has different logistics service capabilities (obtaining by self-operation or from modes such as third-party logistics provider orders), therefore, different Between retail trader, may there is the complementary situation of logistics service capability.If can be in different retail traders Between, the shared of logistics service capability is realized, then no matter for supplier or retail trader, so that second User, can enjoy the facility that thus brings.

Based on above-mentioned consideration, in the embodiment of the present application, can the association of same merchandise items each is different First user between formed linkage so that the logistics service capability of different first users can be shared, so, First user or second user are all beneficial to, also, from for system resource angle, also may be used To reduce due to the wasting of resources that operation is caused such as repeatedly searching for, browsing.

Therefore, the embodiment of the present application is namely based on above-mentioned consideration and sets out, there is provided the process of logistics service information Method, introduction in detail below.

Embodiment one

First, referring to Fig. 1, the embodiment of the present application one is from the angle of server, there is provided a kind of logistics service Information processing method, that is to say, that the executive agent of each step can be server, specifically, the method May comprise steps of：

S101：Server pre-saves the first pass between same merchandise items and at least one first user The second incidence relation between connection relation, and each first user and logistics service capability information；

For server, two incidence relations can be pre-build, the first incidence relation therein is same Incidence relation between one merchandise items and at least one first user, the second incidence relation are then used for each first Incidence relation between family and logistics service capability information.

Wherein, with regard to the first incidence relation set up mode can have multiple, for example, under common scenarios, First user can typically provide the attribute information with regard to merchandise items when front-end merchandise object is issued, including Classification, brand, model, specifications parameter etc., for certain merchandise items, can determine the commodity first Classification and/or brand message belonging to object, it is then determined that go out at least associated with the classification and/or brand Individual first user, for example, same sale has each first user of the classification or brand article object etc.. Further, it is possible between the merchandise items and each first user, set up incidence relation.

In addition, in distribution scene, as retail trader is when supplier and its rear end merchandise items are selected, all Completed by distribution platform, therefore, after server can be known and have which distributor selection same End merchandise items, and distribution contractual relation is established with the supplier of the rear end merchandise items.So, so that it may With according to rear end merchandise items, it is established that set up between front-end merchandise object and at least one retail trader and associate System.Specifically, at least one front-end merchandise object of same rear end merchandise items association can be determined first, It is then determined that at least one first user belonging to the front-end merchandise object, thus can by described at least First incidence relation is set up between one front-end merchandise object and at least one first user.

For example, when implementing, the first incidence relation information can be preserved by forms such as table 1 below.

Table 1

Wherein, the merchandise items in table 1 refer to front-end merchandise object in default situations.

Certainly, when implementing, other incidence relations can also set up mode, for example, for distribution Scene, can also preserve the incidence relation between rear end merchandise items and at least one first user, for example, As shown in the following Table 2：

Table 2

Rear end merchandise items mark	First user is identified
		Rear end merchandise items 20001	First user A, B, C
Rear end merchandise items 20002	First user B, D, E, F
		……	……

But at the same time it can also the 3rd pass that sets up between rear end merchandise items mark and front-end merchandise object identity Connection relation, this is because, specifically in the trading order form that front end transaction platform is generated, record typically by First user issue front-end merchandise object identity, and in aforementioned table 2 record be rear end merchandise items mark Know, therefore, it can be mapped according to the 3rd incidence relation first.Specifically, the 3rd incidence relation Form can be as shown in the following Table 3：

Table 3

So, subsequently when trading order form generation event is monitored, front-end merchandise object is extracted from order After identification information, the rear end merchandise items mark of association can also be determined first according to above-mentioned table 3.Example Such as, it is assumed that the front-end merchandise object identity recorded in trading order form is 10001, then according to table 3, can be true Make corresponding rear end merchandise items and be designated 20001, and then, further according to the record in table 2, can obtain Know, the first user associated with the rear end merchandise items 20001 has three users such as A, B, C.

It should be noted that in actual applications, possible not all first user all wishes to participate in thing The shared of service ability is flowed, therefore, when implementing, before above-mentioned first incidence relation information is preserved, Specific first user can also be inquired first, after obtaining the confirmation of first user, be then added to incidence relation In.If it is shared that certain first user disagrees participation, in the incidence relation, no longer include the first user, Even if which is also associated with same rear end merchandise items.That is, at least one first user can be first determined whether Whether participate in the shared of logistics service capability information, by the merchandise items with participate in described shared at least one First incidence relation is set up between first user.

In addition to preserving merchandise items and the first incidence relation of first user, can also pre-save each the The second incidence relation between one user and logistics service capability information.Wherein, logistics service capability information can Being capable of corresponding logistics service type (including delivering goods to the customers, on-siteing install etc.) to preserve each first user And corresponding service coverage area (for example, all can be delivered goods to the customers or peace of being visited in which city Dress etc.) etc..For example, when implementing, this logistics service can be preserved by forms such as table 4 below Information：

Table 4

Wherein, with regard to the logistics service capability of first user, can be the logistics service of first user self-operation, Or, can also by way of under line with logistics provider cooperation.In addition, some transaction platforms can To provide logistics' settlement scheme as first user, green hand's logistics treasured system etc. of such as Taobao, so, first User can order logistics service by green hand's logistics treasured system so as to obtain logistics service capability.In a word, The logistics service capability of so-called first user, is not necessarily which and provides in person logistics service, it is also possible to logical Cross with its have cooperative relationship or its order Thirdparty Logistics Service provider come provide corresponding logistics clothes Business.Wherein, the logistics service capability for providing with regard to first user itself, or by way of cooperating under line The logistics service capability of acquisition, can submit related logistics service capability information to server by first user, Preserved by server.And the logistics solution party for first user by systems such as order green hand's logistics treasured The logistics service capability that case is obtained, then can be by reading the modes such as the logistics service order record of first user And know, and preserved.

S102：When trading order form generation event is monitored, end article object is extracted from the trading order form Mark, target first user mark, address information and required at least one target logistics information on services；

S103：According to second incidence relation, judge whether the target first user can be directed to described Address information provides the target logistics service；

In the case of aforementioned information is saved, it is possible to during second user places an order, logistics is taken Business information is controlled.Specifically, certain specified front-end merchandise of certain first user A is browsed in second user During the details page of object, at least one logistics service can be shown in the details page, for example, it is possible to including Deliver goods to the customers, on-site install etc..Even if it should be noted that current first user A can not be provided These logistics services, remain on and can show in details page, and second user can be selected needed for which Logistics service.

Wherein, the optional logistics service for showing in details page, can be provided by way of acquiescence, For example, it is possible to all show the usual whole logistics services that may be needed, select for current second user. Or, under another kind of implementation, receiving the specified front-end merchandise object that browses first user A During the request of detail information, the corresponding target ship-to information of the request can also be determined first, and according to The incidence relation of 1 grade preservation of aforementioned table, determines that other first users associated with the specified merchandise items are also had Which, then can comprehensive these first users logistics service capability information, it is institute to determine and provide At least one logistics service information of target ship-to offer is provided.

For example, current commodity object is 10001, and its association first user has A, B, C, and current second uses The ship-to at family is Hangzhou cell, now, it is possible to determined by table 4, first user A Can Hangzhou provide home delivery service, first user B can Hangzhou provide deliver goods to the customers with And on-siteing install service, first user C can be provided in Hangzhou and be on-siteed install service.Now, so that it may To determine that the rear end merchandise items each first user corresponding can be in ship-to offer delivery Door and on-site install service, accordingly, two things can be shown in the details page of the merchandise items Stream service.Thus, if second user it is known which places an order current commodity object, can enjoy and send Goods is visited and on-sites install service.

That is, being directed to same rear end merchandise items, different first users have subscribed different service energy The scene of power, can be used as medium by the rear end merchandise items, realize the service energy between first user Power is shared.When implementing, can pass through when first user arranges merchandise items details page template, Two service ability views are set, and one is logistics service capability view that oneself is ordered, and another is global Logistics service capability view.When consumer-user buys merchandise items, it can be seen that global service view. If certain first user is not desired to the shared and logistics service capability using other first users, individually can set Put second user and can only see the service ability view of oneself.

In a word, aforementioned in details page provide optional logistics service, it may be possible to from same merchandise items The global angle-determining of the multiple first users with incidence relation, the first use that second user is currently selected Family may not have corresponding logistics service capability.Therefore, after second user drives and generates trading order form, Can determine that place of departure, place of acceptance and required at least one target logistics service (are possibly worked as first Front first user is selected, or, it is also possible to current front-end merchandise object acquiescence binding), then, Just can judge whether the first user belonging to current commodity object has corresponding by inquiring about aforementioned table 4 Logistics service capability, namely whether corresponding target logistics service can be provided for address informations such as place of acceptances.

S104：If it is not, according to the first incidence relation, determination is associated with the end article object Other first users；

For example, the first user selected when current second user places an order is A, and corresponding end article is to liking 10001, the ship-to of second user is Hangzhou area street, needs to deliver goods to the customers and peace of visiting Dress service, now, according to the information preserved in table 3, first user A can only in Hangzhou address Home delivery service is provided and cannot be provided and on-site install service, therefore, it is right that first user A does not possess The logistics service capability that answers.

Now, in order that second user can normally obtain required logistics service, without going again The commodity in other shops are voluntarily searched, can also be first according to the described first association in the embodiment of the present application Relation, determines that the end article object 10001 associates other first users, for example, other first users Also B, C.

S105：From other first users described, it is determined to provide the target for the address information The first user of logistics service as acting on behalf of first user, so as to by the logistics for acting on behalf of first user association Resource provider provides the target logistics service.

After other first users described are determined, it is possible to judge whether these other first users being capable of pins The target logistics service is provided to the address information, if wherein certain first user energy, can be true Make and act on behalf of first user.

When implementing, in order to judge whether these other first users can be provided for the address information The target logistics service, can have various ways.For example, under one way in which, due in server The second incidence relation in save the logistics service capability information of each first user association, therefore, it can Directly according to the information preserved in the second incidence relation, judge whether other first users can be for describedly Location information provides the target logistics service.For example, in previous example, current second user is needed in Hangzhoupro State area obtains delivers goods to the customers and on-sites install service, then according to table 4, first user B can There is provided in In Hangzhou Region of Zhe Jiang Province and deliver goods to the customers and on-site install service, accordingly, it is possible to by first user B It is defined as acting on behalf of first user.

Or, under another kind of implementation, after the agreement of other first users can also be obtained in advance, then Follow-up logistics service is fulfiled as first user is acted on behalf of.In this manner, can be first to institute State other first user client distributions and message is assisted, in the assistance message, carry address information and institute Target logistics information on services is stated, other first users are after the assistance message is received, it is possible to disappear according to assistance The information carried in breath, judges whether oneself possesses corresponding service ability, if it has, and be ready to assist, Then with order, namely the response message for agreeing to assist can be returned.So, server receive certain After the response message of one user, it is possible to determine which has corresponding logistics service capability, as agency First user.

For example, current commodity object is 10001, and current first user is A, by inquiry table 1, Other first users of association also have B, C.Therefore, do not have current the finding current first user A After logistics service capability needed for two users, it is possible to generate and assist message, and be distributed to first user B And point first user C, can wherein carry the address informations such as required logistics service, place of acceptance.The One user B and first user C are judged according to the logistics service capability of itself, if had corresponding Logistics service capability, then can return agree to assist response message.

After determining and acting on behalf of first user, logistics services procurement order can also be generated, and by logistics service Purchase order is sent to this and acts on behalf of first user client, afterwards, it is possible to by acting on behalf of after first user fulfils Continuous logistics service.When implementing, server can also be carried to the logistics service for acting on behalf of first user association Supplier's client sends dispensing and instructs, and carries the information of trading order form in dispensing instruction, for example, Order note identification information, address information and required at least one target logistics information on services can be included, etc. Deng so, related logistics detail information can be associated by logistics service provider with the trading order form.

When implementing, under distribution scene, when trading order form is generated, kinds of goods buying can also be generated and ordered Single, and send to target supplier, after determining and acting on behalf of first user, it is possible to by kinds of goods purchase order Be revised as can delivery state, delivered so as to target supplier.When related kinds of goods are transported to main line dispensing Shops after, it is possible to by shops staff or server notification agent first user, or, generation According to the logistics detail information of relationship trading order, reason first user can know that kinds of goods have been dispensed into main line After shops, it is possible to continue to fulfil follow-up logistics service.For example, it is possible to notify the logistics service of correlation to carry Supplier executes and specifically delivers goods to the customers, on-sites install.

That is, in distribution scene, server can be based on to have with same rear end merchandise items and associate Each retail trader, global service viewdata is provided, and shown in the details page of front-end merchandise object. Second user, can be it can be seen that current point no matter in which specific front-end merchandise object details page Service ability and global service ability view that pin business has by oneself.(assume now when second user places an order Retail trader is A), the corresponding trading order form message-driven document of transaction creation is centrally generated corresponding logistics and orders Single.If distribution commodity, transaction platform notifies distribution platform, and distribution platform server consults document, sentences It is fixed that whether retail trader A can support that service ability is fulfiled, if retail trader A can be supported, lower stimulating food Stream services procurement order receives logistics service purchase order to retail trader A, retail trader A, selects logistics clothes Business business fulfil logistics service, meanwhile, order status can be changed into can delivery device, supplier rear end deliver, When the commodity that retail trader A is sent with charge free in the owner of cargo are arrived at, contact logistics service provider goes to fulfil logistics service.

If the service capability information that distribution platform is provided according to document relevant information and resource center, finds The retail trader A can not provide current desired logistics service capability, then order acquiescence can not be delivered while raw Become a logistics service purchase order, request is initiated to other retail traders under the supplier with retail trader A Purchase And Logistics are serviced.After logistics service purchase order is generated, can attempt distributing logistics service purchase order To other retail traders below current supplier, when there is retail trader's B order, business relationship becomes, order State become can delivery state, after supplier's delivery, by retail trader B by the follow-up thing of the order that follows up Stream service is fulfiled.

In a word, in the embodiment of the present application, can be with shape between each first user of same merchandise items association Become linkage, the merchandise items of certain first user are purchased wherein, after generating trading order form, can also produce One process for inversely placing an order, namely for the unreachable or need of oneself logistics service capability of current first user The document of value-added service to be fulfiled, then automatically generate a logistics service purchase order, to possessing homologue Other first users of stream service ability, such first user are carried out as a dominant role in whole process Row responsibility, entirely complete service system ensured.

Embodiment two

The embodiment two be from the angle for acting on behalf of first user client, there is provided at a kind of logistics service information Reason method, referring to Fig. 2, the method can include：

S201：The assistance message that first user client the reception server sends, carries in the assistance message There are address information and target logistics information on services；The assistance message is sent in the following manner：Server Monitor trading order form generate event when, from the trading order form extract target front-end merchandise object identity, Target first user mark, address information and required at least one target logistics service, according to building in advance The second vertical incidence relation, judges whether the target first user can provide institute for the address information State target logistics service；If it is not, according to the first incidence relation for pre-building, determining and the mesh Other first users of mark merchandise items association, and the assistance is sent to other first user clients described Message；

S202：Judge whether to provide the target logistics service for the address information；

S203：If can provide, the response message for agreeing to assist is returned；

S204：The logistics service purchase order that the reception server sends, to be provided by the logistics service for associating Side provides the target logistics service.

Subsequently, former first user and this act on behalf of between first user, can be based on logistics service buying Order, carries out the operation such as clearing of correlative charges.

Embodiment three

The embodiment three is the angle from second user client, and the embodiment of the present application is introduced.Referring to Fig. 3, the embodiment two provide a kind of logistics service information processing method, the method can specifically include with Lower step：

S301：Second user client receives the detail information browse request for end article object；

S302：The browse request is submitted to server, in the browse request, carries the target business The target geographical area information that product object identity and second user are located, so as to the server according in advance The first incidence relation that sets up, determines other first users associated with the end article object；According to pre- The second incidence relation that first sets up, determines the logistics service capability information of each first user, and comprehensive institute The logistics service capability information of each first user is stated, is determined to provide at least for the target geographical area A kind of logistics service information；

S303：At least one logistics is provided in the detail information interface of the target front-end merchandise object Information on services, and be respectively provide for carrying out various logistics services the option of operation of selection；

S304：The target logistics services selection result of the second user is received by the option of operation, and When purchase operational order is received, the target logistics services selection result is submitted to server, so as to Service creation trading order form, the target logistics services selection result is recorded in the trading order form, after Continue when needing to be delivered for the trading order form, end article object mark is extracted from the trading order form Knowledge, target first user mark, address information and required at least one destination service type, according to pre- The second incidence relation that first sets up, judges whether the target first user can be carried for the address information For the target logistics service；If it is not, according to the first incidence relation for pre-building, determining and institute Other first users of end article object association are stated, from other first users described, is determined to be directed to The address information provides the first user of the target logistics service as first user is acted on behalf of, so as to by institute State and act on behalf of the logistic resources provider of first user association the target logistics service is provided.

It should be noted that above-described embodiment two, embodiment three are compared with embodiment one, the angle for simply describing Degree is different, and it is identical that others are implemented, therefore, referring to the introduction in embodiment one, Here repeat no more.

Corresponding with the embodiment of the present application one, the embodiment of the present application additionally provides a kind of logistics service information processing Device, is applied to server, and referring to Fig. 4, the device can include：

Incidence relation sets up unit 401, uses for having pre-saved same merchandise items and at least one first The first incidence relation between family, and second between each first user and logistics service capability information associate Relation

Information extraction unit 402, when generating event for monitoring trading order form, from the trading order form Extract end article object identity, target first user mark, address information and required at least one mesh Mark logistics service information；

Whether judging unit 403, for according to second incidence relation, judging the target first user The target logistics service can be provided for the address information；

Association user determining unit 404, for if it is not, according to first incidence relation, determine Other first users associated with the end article object；

Proxy user determining unit 405, for, from other first users described, being determined to for described Address information provides the first user of the target logistics service as first user is acted on behalf of, so as to by the generation The logistic resources provider of reason first user association provides the target logistics service.

When implementing, the device can also include：

Browse request monitoring unit, for described monitor trading order form generation event before, monitor second When user is directed to the detail information browse request of the end article object of the target first user, determine described The target geographical area information that second user is located；

Association user determining unit, for according to first incidence relation, determining and the end article object Associate each first user；

COS synthesis determining unit, for the logistics service capability information according to each first user, At least one logistics service information provided for the target geographical area is provided；

Service type information provides unit, for providing at least one logistics service information, for described the Two users were selected before the generation trading order form that sets out.

When implementing, first incidence relation is set up in the following manner：

Information attribute value determining unit, for determining classification and/or brand message belonging to merchandise items；

User's determining unit, for determining at least one first user associated with the classification and/or brand；

First incidence relation sets up unit, for will build between the merchandise items and at least one first user Found first incidence relation.

Or, first incidence relation is set up in the following manner：

Commodity association relation determination unit, for determining at least one front end of same rear end merchandise items association Merchandise items；

Owning user determining unit, for determining at least one first user belonging to the front-end merchandise object；

First incidence relation sets up unit, for by least one front-end merchandise object with this at least one First incidence relation is set up between first user.

Wherein, the proxy user determining unit includes：

First determination subelement, for the logistics clothes according to each first user preserved in the 3rd database Business ability information, is selected to from other first users described provide between the place of departure and place of acceptance The first user of the logistics service of the destination service type is used as acting on behalf of first user.

Or, under another kind of implementation, the proxy user determining unit includes：

Assist request that subelement is sent, message, institute is assisted for sending to other first user clients described State in assistance message and carry the place of departure, place of acceptance information and the destination service type information；

Second determination subelement, for receiving the sound that the agreement that wherein certain first user client is returned is assisted When answering message, the first user client is defined as described acting on behalf of first user.

Additionally, the device can also include：

Logistics service purchase order signal generating unit, for generating logistics services procurement order, and is sent to described Act on behalf of first user client.

Corresponding with embodiment two, the embodiment of the present application additionally provides a kind of logistics service information processor, First user client is applied to, referring to Fig. 5, the device can include：

Message reception units 501 are assisted, for the assistance message that the reception server sends, the assistance message In carry address information and target logistics information on services；The assistance message is sent in the following manner： When server monitoring is to trading order form generation event, target front-end merchandise object is extracted from the trading order form Mark, target first user mark, address information and required at least one target logistics service, according to The second incidence relation for pre-building, judges whether the target first user can be directed to the address information The target logistics service is provided；If it is not, according to the first incidence relation for pre-building, determine with Other first users of the end article object association, and institute is sent to other first user clients described State assistance message；

Judging unit 502, for judging whether to provide the target logistics clothes for the address information Business；

Response message returning unit 503, if for providing, return the response message for agreeing to assist；

Services procurement order reception unit 504, for the logistics service purchase order that the reception server sends, To provide the target logistics service by the logistics service provider for associating.

Corresponding with embodiment three, the embodiment of the present application additionally provides a kind of logistics service information processor, Second user client is applied to, referring to Fig. 6, the device can include：

Browse request receiving unit 601, receives for the detailed of end article object for second user client Feelings information browse is asked；

Browse request submits unit 602 to, and for the browse request is submitted to server, described browsing please The target geographical area information that the end article object identity and second user are located is carried in asking, with Toilet states server according to the first incidence relation for pre-building, determination is associated with the end article object Other first users；According to the second incidence relation for pre-building, the logistics clothes of each first user are determined Business ability information, and the comprehensively logistics service capability information of each first user, are determined to as the mesh At least one logistics service information that mark geographic area provides；

Service type information provides unit 603, for detail information circle in the target front-end merchandise object At least one logistics service information is provided in face, and is respectively provide for selecting various logistics services The option of operation that selects；

Selection result submits unit 604 to, for receiving the target of the second user by the option of operation Logistics service selection result, and when purchase operational order is received, the target logistics services selection is tied Fruit is submitted to server, so as to service creation trading order form, the target logistics services selection result is recorded To in the trading order form, subsequently when needing to be delivered for the trading order form, from the trading order form Middle extraction end article object identity, target first user mark, address information and required at least one Destination service type, according to the second incidence relation for pre-building, judges that the target first user whether can Enough the target logistics service is provided for the address information；If it is not, according to for pre-building One incidence relation, determines other first users for associating with the end article object, from described other first In user, it is determined to provide the first user of the target logistics service as generation for the address information Reason first user, to provide the object by the logistic resources provider for acting on behalf of first user association Stream service.

In a word, by the embodiment of the present application, can be with shape between each first user of same merchandise items association Become linkage, the merchandise items of certain first user are purchased wherein, after generating trading order form, can also produce One process for inversely placing an order, namely for the unreachable or need of oneself logistics service capability of current first user The document of value-added service to be fulfiled, then automatically generate a logistics service purchase order, to possessing homologue Other first users of stream service ability, such first user are carried out as a dominant role in whole process Row responsibility, entirely complete service system ensured.

As seen through the above description of the embodiments, those skilled in the art can be understood that this Application can add the mode of required general hardware platform by software to realize.Based on such understanding, this Shen The part that technical scheme please is substantially contributed to prior art in other words can be with the shape of software product Formula is embodied, and the computer software product can be stored in storage medium, such as ROM/RAM, magnetic disc, CD etc., use including some instructions so that computer equipment (can be personal computer, server, Or the network equipment etc.) execute method described in some parts of each embodiment of the application or embodiment.

Each embodiment in this specification is all described by the way of going forward one by one, phase homophase between each embodiment As part mutually referring to what each embodiment was stressed is the difference with other embodiment. For system or system embodiment, as which is substantially similar to embodiment of the method, so description Must be fairly simple, related part is illustrated referring to the part of embodiment of the method.System described above and System embodiment be only schematically, the wherein described unit that illustrates as separating component can be or Can not be physically separate, as the part that unit shows can be or physical location is may not be, A place is may be located at, or can also be distributed on multiple NEs.Can be according to actual need Select some or all of module therein to realize the purpose of this embodiment scheme.Ordinary skill Personnel are not in the case of creative work is paid, you can to understand and implement.

Above to logistics service information processing method provided herein and device, it is described in detail, Specific case used herein is set forth to the principle of the application and embodiment, above example Illustrate that being only intended to help understands the present processes and its core concept；Simultaneously for the general of this area Technical staff, according to the thought of the application, all will change in specific embodiments and applications. In sum, this specification content should not be construed as the restriction to the application.

Claims

1. a kind of logistics service information processing method, it is characterised in that include：

2. method according to claim 1, it is characterised in that described monitor trading order form generation Before event, also include：

The detail information for second user being monitored for the end article object of the target first user is browsed During request, the target geographical area information that the second user is located is determined；

According to first incidence relation, determine and each first user is associated with the end article object；

According to the logistics service capability information of each first user, it is determined to as the target geographical area At least one logistics service information of offer；

At least one logistics service information is provided, for the second user set out generate trading order form it Before selected.

3. method according to claim 1, it is characterised in that first incidence relation pass through with Under type is set up：

Determine the classification belonging to merchandise items and/or brand message；

Determine at least one first user associated with the classification and/or brand；

First incidence relation will be set up between the merchandise items and at least one first user.

4. method according to claim 1, it is characterised in that first incidence relation pass through with Under type is set up：

Determine at least one front-end merchandise object of same rear end merchandise items association；

Determine at least one first user belonging to the front-end merchandise object；

Described first will be set up between at least one front-end merchandise object and at least one first user Incidence relation.

5. the method according to claim 3 or 4, it is characterised in that by the merchandise items with should Before setting up first incidence relation between at least one first user, also include：

Judge whether at least one first user participates in the shared of logistics service capability information；

The described first pass will be set up between the merchandise items and the participation at least one shared first user Connection relation.

6. method according to claim 1, it is characterised in that described from other first users described In, it is determined to provide the first user of the target logistics service as agency for the address information One user, including：

According in the 3rd database preserve each first user logistics service capability information, from described its He is selected to provide the first user of the target logistics service for the address information in first user As acting on behalf of first user.

7. method according to claim 1, it is characterised in that described from other first users described In, it is determined to provide the first user of the target logistics service as agency for the address information One user, including：

Send to other first user clients described and message is assisted, carry describedly in the assistance message Location information and the target logistics information on services；

Wherein when agreeing to the response message that assists of certain first user client return is received, by first use Family client is defined as described acting on behalf of first user.

8. method according to claim 1, it is characterised in that also include：

Logistics services procurement order is generated, and is sent to and described acts on behalf of first user client.

9. method according to claim 1, it is characterised in that also include：

Dispensing instruction is sent to the logistics service provider client for acting on behalf of first user association, described join Send the information carried in the trading order form in instruction.

10. a kind of logistics service information processing method, it is characterised in that include：

If can provide, the response message for agreeing to assist is returned；

11. a kind of logistics service information processing methods, it is characterised in that include：

12. a kind of logistics service information processors, it is characterised in that be applied to server, including：

13. devices according to claim 12, it is characterised in that also include：

The comprehensive determining unit of service, for the logistics service capability information according to each first user, determines At least one logistics service information that can be provided for the target geographical area；

Information on services provides unit, for providing at least one logistics service information, so that described second uses Family was selected before the generation trading order form that sets out.

14. devices according to claim 12, it is characterised in that first incidence relation passes through In the following manner is set up：

15. devices according to claim 12, it is characterised in that first incidence relation passes through In the following manner is set up：

16. devices according to claim 12, it is characterised in that the proxy user determining unit Including：

17. devices according to claim 12, it is characterised in that the proxy user determining unit Including：

18. devices according to claim 12, it is characterised in that also include：

19. a kind of logistics service information processors, it is characterised in that be applied to first user client, Including：

20. a kind of logistics service information processors, it is characterised in that be applied to second user client, Including：