CN106408409A - Business handling system and method - Google Patents
Business handling system and method Download PDFInfo
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- CN106408409A CN106408409A CN201610856470.7A CN201610856470A CN106408409A CN 106408409 A CN106408409 A CN 106408409A CN 201610856470 A CN201610856470 A CN 201610856470A CN 106408409 A CN106408409 A CN 106408409A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/56—Provisioning of proxy services
- H04L67/567—Integrating service provisioning from a plurality of service providers
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/10—Tax strategies
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/12—Accounting
- G06Q40/123—Tax preparation or submission
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Abstract
The invention provides a business handling system and a business handling method. The business handling system comprises at least one handling terminal, a proxy server and at least two types of business servers, wherein each of the handling terminals is used for sending a call instruction to the proxy server when receiving an external trigger; the proxy server is used for making statistics of business identifier information corresponding to each type of business server in advance, comparing target business identifier information in the call instruction with the business identifier information corresponding to each type of business server, determining at least one type of target business server, and sending terminal identifier information in the call instruction to the at least one type of target business server; and each type of business server, when serving as the target business server, is used for receiving the terminal identifier information and providing stored data to the handling terminal corresponding to the terminal identifier information. The business handling system and the business handling method provided by the invention can effectively improve the efficiency of the joint taxation.
Description
Technical field
The present invention relates to field of computer technology, particularly to a kind of business handling system and method.
Background technology
The place that tax handling service hall handles daily tax matters as the tax authority for taxpayer and provides paying taxes service, be
The forward position of the daily tax collection and administration of the tax authority.
In order to strengthen, tax handling service hall is daily to do tax, optimizes paying taxes service flow process, by national tax, land tax do tax service deployment
In same tax handling service hall.But, national tax can not interconnect with land tax network, can only divide national tax in tax handling service hall and do tax window
Mouthful and land tax do tax window, when the person that does tax needs to handle national tax business and land tax business simultaneously, land tax to be arrived first does tax window
Or national tax does tax window and handle land tax business or national tax business, then doing tax to national tax or land tax is done tax window and handled national tax industry
Business or land tax business, the person that does tax will hurry back and forth and do tax window in national tax and land tax is done between tax window, increased etc. pending tax when
Between, therefore, existing combine do tax method to do tax efficiency low.
Content of the invention
Embodiments provide a kind of business handling system and method, combine, in order to effectively improve, the effect doing tax
Rate.
In a first aspect, embodiments providing a kind of business handling system, this system includes：
At least one handles terminal, proxy server and at least two service servers, wherein,
Described at least one handle in terminal, each handles terminal, for when receiving external trigger, transmission is called
Instruct to described proxy server, wherein, described call instruction, including：The terminal identification information of itself and target service mark
Information；
Described proxy server, for counting the corresponding service identification information of each described service server in advance, connects
Receive described call instruction, and by the target service identification information in described call instruction and each described service server described
Corresponding service identification information is contrasted, and determines at least one target service server, and by the end in described call instruction
End identification information is sent to described at least one target service server；
In described at least two service servers, when each service server is as target service server, it is used for connecing
Receive described terminal identification information, and the data that itself is stored is supplied to that described terminal identification information is corresponding described to handle end
End.
Preferably,
Described terminal identification information, including：Handle the corresponding IP address of terminal of terminal described in each and terminal subnet is covered
Any one or two in code；
The corresponding service identification information of described each described service server, including：Each described service server
Any one or more in corresponding Business Name, service IP address, at least one network segment；
Described proxy server, for by the target service title in described call instruction and each described business service
The corresponding Business Name of device is contrasted, according to the corresponding target service IP address of described target service title and/or at least one
The individual target network segment, determines at least one target service server, and by the target terminal IP address in described call instruction and/or
Target terminal subnet mask is sent to described at least one target service server.
Preferably,
Further include：At least one number of taking terminal, wherein,
The number of taking terminal described in each, for when receiving triggering, generating at least one business handling request, will be described
At least one business handling request is sent to target and handles terminal；
Described when handling terminal described in each and handling terminal as target, for receiving the business handling of described at least one
Request, asks according to the business handling of described at least one, generates described call instruction.
Preferably,
Further include：At least one terminal of calling out the numbers；
The number of taking terminal described in each, is further used for asking to generate corresponding number for the business handling of described at least one
Code, and described number is sent to described target handles terminal and target is called out the numbers terminal；
Terminal of calling out the numbers described in each as target call out the numbers terminal when, for receiving described number, and according to described number
Order is called out the numbers, and triggers described target and handles terminal；
Described be further used for receiving described number when handling terminal described in each and handling terminal as target, and root
Ask according to the business handling of described at least one, determine the corresponding relation between described number and described call instruction, when receiving
Described target call out the numbers terminal triggering when, send the corresponding call instruction of described number to described proxy server.
Preferably,
When handling terminal described in each and handling terminal as target, be further used for when receive outside to described number
Triggering when, be that described number generates priority treatment request, and the request of described priority treatment be sent to described target to call out the numbers end
End；
Described target is called out the numbers terminal, is further used for when receiving described priority treatment request, to described priority treatment
Corresponding number is asked to be called out the numbers.
Second aspect, embodiments provides a kind of business handling method, and the method includes：
In proxy server, count the corresponding service identification information of each described service server in advance；
When at least one is handled terminal and receives external trigger, send call instruction to proxy server, wherein, described
Call instruction, including：The terminal identification information of itself and target service identification information；
Described proxy server, according to the target service identification information in described call instruction, determines at least one target industry
Business server, and the terminal identification information in described call instruction is sent to described at least one target service server；
Described terminal identification information is received by least one target service server, and itself data of storage is provided.
Preferably,
The corresponding service identification information of described each described service server, including：Each described service server
Any one or more in corresponding Business Name, service IP address, at least one network segment；
Described terminal identification information, including：Handle the corresponding IP address of terminal of terminal described in each and terminal subnet is covered
Any one or two in code；
Described at least one target service server is determined according to the target service identification information in described call instruction,
Including：
Corresponding with service server each described for target service title in described call instruction Business Name is entered
Row contrast, according to the corresponding target service IP address of described target service title and/or at least one target network segment, determines at least
A kind of target service server；
Described by the terminal identification information in described call instruction be sent to described at least one target service server, bag
Include：Target terminal IP address in described call instruction and/or target terminal subnet mask are sent to described at least one mesh
Mark service server.
Preferably,
Further include：
At least one business handling request is generated by the number of taking terminal, the business handling of described at least one is asked to be sent to
Target handles terminal；
Terminal is handled by target and receives described at least one business handling request, according to the business handling of described at least one
Request, generates described call instruction, and executes described transmission call instruction to proxy server.
Preferably,
After described at least one business handling request by the generation of the number of taking terminal, described by described at least one industry
Business is handled request and is sent to before target handles terminal, further includes：
It is that described at least one business handling request generates corresponding number by the described number of taking terminal, and by described number
It is sent to that described target handles terminal and target is called out the numbers terminal；
Described target terminal of calling out the numbers is called out the numbers according to described numerical order, triggers described target and handles terminal；
Described target is handled terminal and is asked according to the business handling of described at least one, determines that described number calls finger with described
Corresponding relation between order；
Described transmission call instruction to proxy server, including：
When receive described target call out the numbers terminal triggering when, send the corresponding call instruction of described number to described agency
Server.
Preferably,
Described number is sent to after described target handles terminal described, carries out according to described numerical order described
Before calling out the numbers, further include：
Terminal is called out the numbers for described number generation priority treatment request by described target, and the request of described priority treatment is sent out
Give described target to call out the numbers terminal；
Described target priority treatment of calling out the numbers described in terminal-pair asks corresponding number to be called out the numbers.
It can be seen that, embodiments provide a kind of business handling system and method, this system is passed through in proxy server
In count the corresponding service identification information of each service server in advance, and receive that each handles terminal transmission call finger
Order, and carried out according to the service identification information corresponding with each service server of the target service identification information in call instruction
Contrast, determines at least one target service server, and the terminal identification information in call instruction is sent at least one mesh
Mark service server, described at least one target service server is according to the terminal identification information receiving, the number that itself is stored
According to being supplied to, terminal identification information is corresponding to handle terminal.The present invention is by corresponding for each service server service identification information
All count in advance in same proxy server, each is handled terminal and passes through to send call instruction to same proxy server, adjusts
Take the business datum of each service server corresponding with described call instruction itself storage, therefore effectively improve to combine and do tax
Efficiency.
Brief description
In order to be illustrated more clearly that the embodiment of the present invention or technical scheme of the prior art, below will be to embodiment or existing
Have technology description in required use accompanying drawing be briefly described it should be apparent that, drawings in the following description are the present invention
Some embodiments, for those of ordinary skill in the art, on the premise of not paying creative work, can also basis
These accompanying drawings obtain other accompanying drawings.
Fig. 1 is a kind of structural representation of business handling system that one embodiment of the invention provides；
Fig. 2 is a kind of structural representation of business handling system that another embodiment of the present invention provides；
Fig. 3 is a kind of structural representation of business handling system that another embodiment of the present invention provides；
Fig. 4 is a kind of flow chart of business handling method that one embodiment of the invention provides；
Fig. 5 is a kind of flow chart of business handling method that another embodiment of the present invention provides.
Specific embodiment
Purpose, technical scheme and advantage for making the embodiment of the present invention are clearer, below in conjunction with the embodiment of the present invention
In accompanying drawing, the technical scheme in the embodiment of the present invention is clearly and completely described it is clear that described embodiment is
The a part of embodiment of the present invention, rather than whole embodiments, based on the embodiment in the present invention, those of ordinary skill in the art
The every other embodiment being obtained on the premise of not making creative work, broadly falls into the scope of protection of the invention.
As shown in figure 1, embodiments providing a kind of business handling system, this system can include：
At least one handles terminal 101, proxy server 102 and at least two service servers 103, wherein,
Described at least one handle in terminal 101, each handles terminal 101, for when receiving external trigger, sends out
Send call instruction to described proxy server 102, wherein, described call instruction, including：The terminal identification information of itself and target
Service identification information；
Described proxy server 102, for counting each described service server 103 corresponding service identification letter in advance
Breath, receives described call instruction, and by the target service identification information in described call instruction and each described business described
The corresponding service identification information of server 103 is contrasted, and determines at least one target service server 103, and by described tune
It is sent to described at least one target service server 103 with the terminal identification information in instruction；
In described at least two service servers 103, when each service server 103 is as target service server,
For receiving described terminal identification information, and the data that itself is stored is supplied to that described terminal identification information is corresponding described to be done
Reason terminal 101.
According to above-described embodiment, by counting each service server corresponding business mark in proxy server in advance
Knowledge information, and receive the call instruction that each handles terminal transmission, and according to the target service identification information in call instruction
Service identification information corresponding with each service server is contrasted, and determines at least one target service server, and will
Terminal identification information in call instruction is sent at least one target service server, the target service service of described at least one
According to the terminal identification information receiving, the data that itself is stored, device is supplied to that terminal identification information is corresponding to handle terminal.This
Invention all counts corresponding for each service server service identification information in advance in same proxy server, and each is handled
Terminal is passed through to send call instruction to same proxy server, transfers each service server corresponding with described call instruction certainly
The business datum of body storage, therefore effectively improves and combines the efficiency doing tax.
In an embodiment of the invention, can accurately determine that corresponding to each handles end to ensure proxy server
The corresponding service server of call instruction that end sends, including：
Described terminal identification information, including：The corresponding IP address of terminal of terminal 101 and terminal subnet is handled described in each
Any one in mask or two；
The corresponding service identification information of described each described service server 103, including：Each described business service
Any one or more in the corresponding Business Name of device 103, service IP address, at least one network segment；
Described proxy server 102, for by the target service title in described call instruction and each described business
The corresponding Business Name of server 103 is contrasted, according to the corresponding target service IP address of described target service title and/or
At least one target network segment, determines at least one target service server 103, and by the target terminal IP in described call instruction
Address and/or target terminal subnet mask are sent to described at least one target service server 103.
Wherein, handle the corresponding IP address of terminal of terminal described in each, can be same IP address of terminal it is also possible to
It is multiple different IP address of terminal.Described terminal subnet mask is unique, unduplicated, handles terminal-pair described in each
Should the terminal subnet mask of itself.There are three kinds of forms in the content that described terminal identification information includes, one kind is including each
Described handle the corresponding IP address of terminal of terminal, another kind is to cover including handling terminal corresponding terminal subnet described in each
Code, also one kind is including handling the corresponding IP address of terminal of terminal and terminal subnet mask described in each.
Every kind of service server, can arrange specific quantity according to specific business need, can include a business
Server can also include multiple service servers, and the corresponding Business Name of each described service server is it is simply that to described industry
The corresponding name of business server storage business datum, such as, in service server, the business datum of storage is land tax business
Data, then the corresponding Business Name of service server, just for land tax business.The corresponding business of each described service server
IP address, the corresponding service IP address of wherein different types of service server is different, and same kind of business service
The corresponding service IP address of device can be identical.At least one network segment described is it is simply that correspond to every kind of described service server
For at least one network segment.
For example, user will handle national tax business matters, wherein, terminal identification information, including：First to handle terminal corresponding
IP address of terminal and terminal subnet mask；The corresponding service identification information of each service server, including：Each business takes
The business corresponding Business Name of device, service IP address, at least one network segment；So proxy server, by national tax business and each
The corresponding Business Name of service server is contrasted, according to national tax business corresponding national tax services addresses and at least one national tax
The business network segment, determines at least one national tax service server, and first terminal IP address and first terminal subnet mask are sent
To at least one national tax service server.
According to above-described embodiment, proxy server, in the terminal identification information being included by the call instruction receiving
Handle the corresponding IP address of terminal of terminal and terminal subnet mask described in each, and each described service server is corresponding
The ground corresponding Business Name of each described service server, service IP address and at least one network segment in service identification information,
The corresponding service server of call instruction corresponding to each and handling terminal transmission can accurately be determined.
In an embodiment of the invention, as shown in Fig. 2 in order to better services are handled, improving business handling efficiency, institute
State business handling system, further include：
At least one number of taking terminal 201, wherein,
The number of taking terminal 201 described in each, for when receiving triggering, generating at least one business handling request, will
Described at least one business handling request is sent to target and handles terminal 101；
Described when handling terminal 101 described in each and handling terminal as target, for receiving described at least one business
Handle request, asked according to the business handling of described at least one, generate described call instruction.
The described number of taking terminal, can be located in the number of the taking machine in business handling hall, all handle to business handling hall
The personnel of business, can in the described number of taking terminal the number of taking.The quantity of the wherein said number of taking terminal can be according to specific industry
Business is handled demand to determine specific quantity.
For example, in the described number of taking terminal, at least one can be set and trigger button, such as the first business button, the second business
Button and the first business and the second business handle button jointly.Business handling personnel can trigger corresponding according to the requirement of oneself
Triggering button carries out the number of taking.When business handling personnel triggering button, the number of taking terminal will generate corresponding according to corresponding triggering
Business handling is asked, and the business handling of generation request is sent to corresponding service handles terminal.When business handling terminal receives
To after business handling request, will be asked according to business handling, generate corresponding call instruction.
According to above-described embodiment, by the number of taking terminal, corresponding business handling request is generated according to the triggering receiving, and
Business handling request is sent to corresponding service and handles terminal, business handling terminal generates corresponding tune according to business handling request
With instruction, corresponding call instruction can be generated in time according to the needs that different business handles personnel, improve business handling efficiency.
In an embodiment of the invention, as shown in figure 3, in order to avoid transacting business personnel institute in transacting business occurs
The queuing that runs into, waiting, the phenomenon such as crowded and chaotic, real Creating Comfort, justice, friendly waiting environment, described business is done
Reason system, further includes：
At least one terminal 301 of calling out the numbers；
The number of taking terminal 201 described in each, is further used for asking generation corresponding for the business handling of described at least one
Number, and described number is sent to described target handles terminal 101 and target is called out the numbers terminal 301；
Terminal of calling out the numbers described in each 301 as target call out the numbers terminal when, for receiving described number, and according to described number
Code order is called out the numbers, and triggers described target and handles terminal 101；
Described be further used for receiving described number when handling terminal 101 described in each and handling terminal as target, and
Asked according to the business handling of described at least one, determine the corresponding relation between described number and described call instruction, work as reception
During the triggering of terminal of calling out the numbers to described target, send the corresponding call instruction of described number to described proxy server 102.
For example, business handling personnel handle national tax business, then according to the triggering of business handling personnel's number of taking, the described number of taking
Terminal, when generating national tax business handling request, will correspond to national tax business handling request and generate a corresponding number, such as
This number is 001, then the number 001 of generation is sent to the number of taking terminal national tax business handling terminal and national tax business is called out the numbers
Terminal.
National tax business is called out the numbers terminal receiving number 001, and according to number 001 in all orders called out the numbers in number, carries out
Call out the numbers, carry out calling out the numbers number 001 while trigger national tax business handling terminal.Wherein, described terminal of calling out the numbers, can be located in
The number calling machine in business handling hall, all personnel to business handling hall transacting business, can be understood by number calling machine and work as
Front called out the numbers code, the quantity of described terminal of calling out the numbers can determine specific quantity according to specific business handling demand.
When national tax business handling terminal receives number 001, asked according to the corresponding business handling of number 001, determination number
Relation between code 001 and call instruction, this relation can be one-to-one relation, that is, a number corresponds to one
Call instruction, when receive national tax business call out the numbers terminal triggering when, send the corresponding call instruction of number 001 to agency service
Device.
According to above-described embodiment, by the number of taking terminal when generating business handling request, generate business handling request and correspond to
Number, and number is sent to business handling terminal and calls out the numbers terminal, when terminal of calling out the numbers is called out the numbers, trigger business handling
Terminal sends the corresponding call instruction of described number to described proxy server.Transacting business personnel therefore can be made to understand in time
The queuing situation of business handling.
In an embodiment of the invention, in order to preferentially handle a certain according to the specific requirement of business handling personnel
The business of individual business handling personnel, including：
When handling terminal 101 described in each and handling terminal as target, be further used for when receive outside to described
During the triggering of number, be that described number generates priority treatment request, and by the request of described priority treatment be sent to described target
Number terminal；
Described target is called out the numbers terminal 301, is further used for when receiving described priority treatment request, to described preferential place
Reason asks corresponding number to be called out the numbers.
For example, the number of certain business handling personnel is 003, also has number 001 and number 002 right before current number 003
The service needed answered is handled, but because the corresponding business handling personnel of number 003 need to handle its corresponding business at once, that
Handle terminal, by receive outside check numbers 003 triggering when, be that number 003 generates priority treatment request, and will preferentially locate
Reason request is sent to terminal of calling out the numbers.Call out the numbers terminal, when receiving priority treatment request, corresponding number is asked to priority treatment
003 is called out the numbers.
According to above-described embodiment, receive the outside triggering checked numbers by handling terminal, and generate corresponding number according to triggering
The priority treatment request of code, and priority treatment request is sent to terminal of calling out the numbers, terminal of calling out the numbers is asked to excellent according to priority treatment
First process and ask corresponding number to be called out the numbers, so can preferentially the number having special requirement be called out the numbers, meet concrete
Business handling personnel requirement.
The contents such as the information exchange between each unit in said apparatus, implementation procedure, due to implementing with the inventive method
Example is based on same design, and particular content can be found in the narration in the inventive method embodiment, and here is omitted.
As shown in figure 4, embodiments providing a kind of business handling method, the method can include：
Step 401：In proxy server, count each described service server corresponding service identification letter in advance
Breath；
Step 402：When at least one is handled terminal and receives external trigger, send call instruction to proxy server,
Wherein, described call instruction, including：The terminal identification information of itself and target service identification information；
Step 403：Described proxy server, according to the target service identification information in described call instruction, determines at least one
Plant target service server, and the terminal identification information in described call instruction is sent to described at least one target service clothes
Business device；
Step 404：Described terminal identification information is received by least one target service server, and itself storage is provided
Data.
According to above-described embodiment, by counting each service server corresponding business mark in proxy server in advance
Knowledge information, and receive the call instruction that each handles terminal transmission, and according to the target service identification information in call instruction
Service identification information corresponding with each service server is contrasted, and determines at least one target service server, and will
Terminal identification information in call instruction is sent at least one target service server, the target service service of described at least one
According to the terminal identification information receiving, the data that itself is stored, device is supplied to that terminal identification information is corresponding to handle terminal.This
Invention all counts corresponding for each service server service identification information in advance in same proxy server, and each is handled
Terminal is passed through to send call instruction to same proxy server, transfers each service server corresponding with described call instruction certainly
The business datum of body storage, therefore effectively improves and combines the efficiency doing tax.
In an embodiment of the invention, can accurately determine that corresponding to each handles end to ensure proxy server
The corresponding service server of call instruction that end sends, including：
The corresponding service identification information of described each described service server, including：Each described service server
Any one or more in corresponding Business Name, service IP address, at least one network segment；
Described terminal identification information, including：Handle the corresponding IP address of terminal of terminal described in each and terminal subnet is covered
Any one or two in code.
Described at least one target service server is determined according to the target service identification information in described call instruction,
Including：
Corresponding with service server each described for target service title in described call instruction Business Name is entered
Row contrast, according to the corresponding target service IP address of described target service title and/or at least one target network segment, determines at least
A kind of target service server.
Described by the terminal identification information in described call instruction be sent to described at least one target service server, bag
Include：Target terminal IP address in described call instruction and/or target terminal subnet mask are sent to described at least one mesh
Mark service server.
In an embodiment of the invention, in order to better services are handled, business handling efficiency, described business handling are improved
System, further includes：
At least one business handling request is generated by the number of taking terminal, the business handling of described at least one is asked to be sent to
Target handles terminal；
Terminal is handled by target and receives described at least one business handling request, according to the business handling of described at least one
Request, generates described call instruction, and executes described transmission call instruction to proxy server.
In an embodiment of the invention, after described at least one business handling request by the generation of the number of taking terminal,
The business handling of described at least one is asked be sent to before target handles terminal described, further include：
It is that described at least one business handling request generates corresponding number by the described number of taking terminal, and by described number
It is sent to that described target handles terminal and target is called out the numbers terminal；
Described target terminal of calling out the numbers is called out the numbers according to described numerical order, triggers described target and handles terminal；
Described target is handled terminal and is asked according to the business handling of described at least one, determines that described number calls finger with described
Corresponding relation between order.
Described transmission call instruction to proxy server, including：
When receive described target call out the numbers terminal triggering when, send the corresponding call instruction of described number to described agency
Server.
In an embodiment of the invention, described number is sent to after described target handles terminal described, in institute
State before being called out the numbers according to described numerical order, further include：
Terminal is called out the numbers for described number generation priority treatment request by described target, and the request of described priority treatment is sent out
Give described target to call out the numbers terminal；
Described target priority treatment of calling out the numbers described in terminal-pair asks corresponding number to be called out the numbers.
Below national tax business and land tax business are handled with a tax handling service hall simultaneously, to industry provided in an embodiment of the present invention
Business is handled method and is illustrated, as shown in figure 5, this business handling method may include steps of：
Step 501：In proxy server, count each described service server corresponding service identification letter in advance
Breath.
The corresponding service identification information of described each described service server, including：Each described service server
Any one or more in corresponding Business Name, service IP address, at least one network segment；
The corresponding Business Name of each described service server is it is simply that correspond to described service server storage service data
One name, in the present embodiment, including national tax service server and land tax service server, then national tax service server
Corresponding Business Name is national tax business, and the corresponding Business Name of land tax service server is land tax business.
Every kind of service server can include multiple service servers, corresponding business IP of each described service server
Address, the corresponding service IP address of wherein different types of service server is different, for example, in the present embodiment, national tax
The corresponding service IP address of service server is 192.168.0.1, and the corresponding service IP address of land tax service server is
183.168.0.1, national tax service server is corresponded to a network segment, this network segment is 192.168.0.1 to 192.168.0.100,
Land tax service server corresponds to a network segment, and this network segment is 183.168.0.1 to 183.168.0.100.
Wherein, one of two kinds of service servers service server can adopt physical network card, another kind of business service
Device can adopt Microsoft Loopback Adapter, and for example in the present embodiment, national tax service server adopts physical network card, land tax service server
Using Microsoft Loopback Adapter.
Step 502：At least one business handling request is generated by the number of taking terminal.
The quantity of the number of taking terminal can determine specific quantity according to specific business handling demand, in the present embodiment
In, include the first number of taking terminal in tax handling service hall, three triggering buttons of setting, respectively land tax in the first number of taking terminal
Business button, national tax business button and land tax and national tax business button.If triggering land tax business button is by the triggering number of taking terminal
Generate land tax business handling request, if the triggering number of taking terminal is generated national tax business handling request by triggering national tax business button,
If the triggering number of taking terminal is generated land tax and national tax business handling request by triggering land tax and national tax business button.The present embodiment will
Taking trigger land tax and national tax business button and the triggering number of taking terminal is generated land tax and national tax business handling request as a example illustrate,
After generating land tax and national tax business handling request, land tax and national tax business handling request are sent to and handle land tax and state simultaneously
Tax business handling terminal.
In tax handling service hall can include one handle terminal it is also possible to include multiple handle terminal, specifically do
Reason terminal quantity can determine according to specific business need, in the present embodiment, handles terminal including three, wherein, each
Handle terminal and can handle one or more classs of business simultaneously, each terminal of handling all asks to determine also according to business handling
Handle terminal for target.For example in the present embodiment, handle terminal, second handle terminal and the 3rd and handle terminal including first,
Each is handled terminal and can handle land tax business and national tax business it is also possible to individually handle national tax business or land tax simultaneously
Business, then be sent to first and handle terminal land tax and national tax business handling request, first to handle terminal be just target for this
Handle terminal.
Step 503：It is that described at least one business handling request generates corresponding number by the described number of taking terminal, and will
Described number is sent to that described target handles terminal and target is called out the numbers terminal.
Described number is being sequentially generated according to the number of taking, first business handling request of such as generation, then generate
It is 001 that corresponding number is asked in first business handling, then second business handling request of generation, then the second business generating
Handling the corresponding number of request is 002, and number sequentially generates according to above-mentioned rule.For example, in the present embodiment, according to land tax and
It is 003 that national tax business handling request generates corresponding number, and land tax and national tax business handling request are generated and correspond to by the number of taking terminal
Number be sent to target for 003 and call out the numbers terminal：First calls out the numbers terminal.And land tax and national tax business handling request are generated and correspond to
Number be sent to target for 003 and handle terminal：First handles terminal.
Step 504：Terminal is handled by target and receives described at least one business handling request, according to described at least one
Business handling is asked, and generates described call instruction.
In the present embodiment, business handling is asked as handling national tax and land tax service request simultaneously, then just according to national tax
With land tax service request, generate corresponding call instruction, call instruction includes identification information and the national tax business handling terminal
Identification information and land tax service identification information.
Step 505：Described target is handled terminal and is asked according to the business handling of described at least one, according to described at least one
Business handling is asked, and determines the corresponding relation between described number and described call instruction.
In the present embodiment, when national tax business handling terminal receives number 001, done according to the corresponding business of number 001
Reason request, determines the relation between number 001 and call instruction, this relation can be one-to-one relation, that is, one
Individual number corresponds to a call instruction.The corresponding call instruction of number 001 is the instruction calling national tax and land tax business datum.
Step 506：Whether receive the outside triggering to described number by described target terminal judges of calling out the numbers, if so, then
Execution step 507, otherwise, execution step 509.
The quantity of terminal of calling out the numbers can also determine according to specific business need, and each terminal of calling out the numbers can be defined as
Target is called out the numbers terminal.In the present embodiment, target terminal of calling out the numbers is called out the numbers terminal for first.
In the present embodiment, when need to check numbers 003 need to carry out priority treatment when, then target call out the numbers terminal will receive outer
The triggering of the corresponding number 003 in portion, execution step 507 after receiving, otherwise execution step 509.
Step 507：It is that described number generates priority treatment request by described target terminal of calling out the numbers, and by described preferential place
Reason request is sent to described target and calls out the numbers terminal.
In the present embodiment, first call out the numbers terminal receive business handling personnel transmission the triggering for number 003 after,
Generate the priority treatment request of corresponding number 003, and the priority treatment request of corresponding number 003 is sent to first and call out the numbers end
End.
Step 508：Described target priority treatment of calling out the numbers described in terminal-pair asks corresponding number to be called out the numbers, and triggering is described
Target handles terminal, and execution step 510.
In the present embodiment, the first priority treatment that end-on receives of calling out the numbers asks corresponding number 003 to be called out the numbers,
And trigger target processing terminal：First processing terminal, preferentially handles the request of corresponding number 003.
Step 509：Described target terminal of calling out the numbers is called out the numbers according to described numerical order.
For example, there is number 001, number 002 and number 003, then just enter according to 001,002 and 003 numerical order
Row is called out the numbers.
Step 510：Trigger described target and handle terminal, send the corresponding call instruction of described number to described agency service
Device.
Described call instruction, including：The terminal identification information of itself and target service identification information.
The corresponding service identification information of described each described service server, including：Each described service server
Any one or more in corresponding Business Name, service IP address, at least one network segment.
Described terminal identification information, including：Handle the corresponding IP address of terminal of terminal described in each and terminal subnet is covered
Any one or two in code.
In the present embodiment, including land tax service server and national tax service server, wherein land tax service server pair
The service identification information answered includes：Business Name land tax business, land tax service IP address 183.168.0.1 and land tax business clothes
Business device corresponding network segment 183.168.0.1 to 183.168.0.100.Wrap in the corresponding service identification information of national tax service server
Include：Business Name national tax business, national tax service IP address 192.168.0.1 and the corresponding network segment of land tax service server
192.168.0.1 to 192.168.0.100.
In the present embodiment, handle terminal, second handle terminal and the 3rd and handle terminal including first, wherein each is handled
The corresponding IP address of terminal is 152.168.0.1, each handle terminal-pair should the terminal subnet mask of itself, wherein first
Handling terminal subnet mask is 152.168.0.1/24, and second handles terminal subnet mask for 152.168.0.2/24, and the 3rd
Handling terminal subnet mask is 152.168.0.3/24.When first handle terminal receive first call out the numbers terminal triggering when, send
The corresponding call instruction of number 001 is to proxy server.Target is called out the numbers terminal：First terminal of calling out the numbers is carried out according to the order of number
Call out the numbers, such as there is number 001, number 002 and number 003, then just cried successively according to 001,002 and 003 order
Number.
Step 511：By corresponding with service server each described for the target service title in described call instruction industry
Business title is contrasted, according to the corresponding target service IP address of described target service title and/or at least one target network segment
Determine at least one target service server.
In the present embodiment, there are two kinds of business service servers, respectively land tax service server and national tax business clothes
Business device, wherein, land tax service server can arrange one or more according to specific business need, land tax service IP address
183.168.0.1, land tax service server corresponding network segment 183.168.0.1 to 183.168.0.100, land tax service server
During including multiple servers, then each tableland tax service server can determine an address in the above-mentioned network segment, such as
The address that the address that one tableland tax service server determines is 183.168.0.1, the second tableland tax service server determines is
183.168.0.5 it should be noted that tax service server corresponding address in each tableland is unique, not reproducible.National tax
Service server can arrange one or more according to specific business need, national tax service IP address 192.168.0.1, national tax
Service server corresponding network segment 192.168.0.1 to 192.168.0.100, national tax service server includes multiple servers
When, then each national tax service server can determine an address, such as First national tax business clothes in the above-mentioned network segment
The address that business device determines is 192.168.0.1, the address of second national tax service server determination is 192.168.0.5, needs
It is to be noted that the corresponding address of each national tax service server is unique, not reproducible.
Will be corresponding with all of service server to the land tax Business Name in call instruction terminal and national tax Business Name
Business Name is contrasted.Determine service server corresponding with Business Name in call instruction, according to land tax Business Name with
National tax business corresponding service IP address 183.168.0.1 and 192.168.0.1, determines target land tax service server and national tax
The server of service server, such as determination is First land tax service server and First national tax service server.
Step 512：Target terminal IP address in described call instruction and/or target terminal subnet mask are sent to institute
State at least one target service server.
After determining target service server, by the terminal identification information IP address of terminal in call instruction
152.168.0.1 with the first handles terminal subnet mask 152.168.0.1/24 is sent respectively to First land tax service server
With First national tax service server.
Step 513：Described terminal identification information is received by least one target service server, and itself storage is provided
Data.
In the present embodiment, the land tax service server of determination and national tax service server received for the first end handling terminal
End IP address 152.168.0.1 and target terminal subnet mask 152.168.0.1/24, and by land tax service server and national tax
In service server, the land tax business datum of corresponding storage and national tax business datum are supplied to first and handle terminal.
In sum, each embodiment of the present invention at least can realize following beneficial effect：
1st, in embodiments of the present invention, by counting the corresponding industry of each service server in proxy server in advance
Business identification information, and receive each handle terminal transmission call instruction, and according in call instruction target service mark
Information service identification information corresponding with each service server is contrasted, and determines at least one target service server,
And the terminal identification information in call instruction is sent at least one target service server, described at least one target service
According to the terminal identification information receiving, the data that itself is stored, server is supplied to that terminal identification information is corresponding to handle end
End.Corresponding for each service server service identification information is all counted in same proxy server by the present invention in advance, respectively
Individual terminal of handling is passed through to send call instruction to same proxy server, transfers each business clothes corresponding with described call instruction
The business datum of business device itself storage, therefore effectively improves and combines the efficiency doing tax.
2nd, in embodiments of the present invention, proxy server, the terminal identification information being included by the call instruction receiving
Each of described in handle the corresponding IP address of terminal of terminal and terminal subnet mask, and each described service server pair
The ground corresponding Business Name of each described service server, service IP address and at least one net in the service identification information answered
Section, can accurately determine the corresponding service server of call instruction corresponding to each and handling terminal transmission.
3rd, in embodiments of the present invention, by the number of taking terminal, generating corresponding business handling according to the triggering receiving please
Ask, and business handling request is sent to corresponding service and handle terminal, business handling terminal asks to generate phase according to business handling
The call instruction answered, can generate corresponding call instruction according to the needs that different business handles personnel, raising business is done in time
Reason efficiency.
4th, in embodiments of the present invention, by the number of taking terminal when generating business handling request, generate business handling request
Corresponding number, and number is sent to business handling terminal and terminal of calling out the numbers, when terminal of calling out the numbers is called out the numbers, trigger business
Handle terminal and send the corresponding call instruction of described number to described proxy server.Transacting business personnel therefore can be made timely
Understand the queuing situation of business handling.
5th, in embodiments of the present invention, receive the outside triggering checked numbers by handling terminal, and right according to triggering generation
The priority treatment answering number is asked, and priority treatment request is sent to terminal of calling out the numbers, and terminal of calling out the numbers is asked according to priority treatment
Ask corresponding number to be called out the numbers priority treatment, so can preferentially the number having special requirement be called out the numbers, meet
The requirement of specific business handling personnel.
It should be noted that herein, such as first and second etc relational terms are used merely to an entity
Or operation is made a distinction with another entity or operation, and not necessarily requires or imply exist between these entities or operation
Any this actual relation or order.And, term " inclusion ", "comprising" or its any other variant are intended to non-
The comprising of exclusiveness, so that including a series of process of key elements, method, article or equipment not only include those key elements,
But also include other key elements being not expressly set out, or also include being consolidated by this process, method, article or equipment
Some key elements.In the absence of more restrictions, the key element being limited by sentence " including ", does not arrange
Remove and also there is other same factor in the process including described key element, method, article or equipment.
One of ordinary skill in the art will appreciate that：The all or part of step realizing said method embodiment can be passed through
Completing, aforesaid program can be stored in the storage medium of embodied on computer readable the related hardware of programmed instruction, this program
Upon execution, execute the step including said method embodiment；And aforesaid storage medium includes：ROM, RAM, magnetic disc or light
Disk etc. is various can be with the medium of store program codes.
Last it should be noted that：The foregoing is only presently preferred embodiments of the present invention, be merely to illustrate the skill of the present invention
Art scheme, is not intended to limit protection scope of the present invention.All any modifications made within the spirit and principles in the present invention,
Equivalent, improvement etc., are all contained in protection scope of the present invention.
Claims (10)
1. a kind of business handling system is it is characterised in that include：At least one handles terminal, proxy server and at least two
Service server, wherein,
Described at least one handle in terminal, each handles terminal, for when receiving external trigger, sends call instruction
To described proxy server, wherein, described call instruction, including：The terminal identification information of itself and target service identification information；
Described proxy server, for counting the corresponding service identification information of each described service server in advance, receives institute
State call instruction, and the target service identification information in described call instruction is corresponding with each described service server described
Service identification information contrasted, determine at least one target service server, and by the terminal mark in described call instruction
Knowledge information is sent to described at least one target service server；
In described at least two service servers, when each service server is as target service server, for receiving
State terminal identification information, and the data that itself is stored is supplied to that described terminal identification information is corresponding described to handle terminal.
2. business handling system according to claim 1 it is characterised in that
Described terminal identification information, including：Handle described in each in the corresponding IP address of terminal of terminal and terminal subnet mask
Any one or two；
The corresponding service identification information of described each described service server, including：Each described service server corresponds to
Business Name, service IP address, any one or more at least one network segment；
Described proxy server, for by the target service title in described call instruction and each described service server pair
The Business Name answered is contrasted, according to the corresponding target service IP address of described target service title and/or at least one mesh
The mark network segment, determines at least one target service server, and by the target terminal IP address in described call instruction and/or target
Terminal subnet mask is sent to described at least one target service server.
3. business handling system according to claim 1 is it is characterised in that further include：At least one number of taking terminal,
Wherein,
The number of taking terminal described in each, for when receiving triggering, generates at least one business handling request, by described at least
A kind of business handling request is sent to target and handles terminal；
Described when handling terminal described in each and handling terminal as target, please for receiving the business handling of described at least one
Ask, asked according to the business handling of described at least one, generate described call instruction.
4. business handling system according to claim 3 is it is characterised in that further include：At least one terminal of calling out the numbers；
The number of taking terminal described in each, is further used for asking to generate corresponding number for the business handling of described at least one, and
Described number is sent to described target handles terminal and target is called out the numbers terminal；
Terminal of calling out the numbers described in each as target call out the numbers terminal when, for receiving described number, and according to described numerical order
Called out the numbers, trigger described target and handle terminal；
Described it is further used for receiving described number when handling terminal described in each and handling terminal as target, and according to institute
State at least one business handling request, determine the corresponding relation between described number and described call instruction, described when receiving
Target call out the numbers terminal triggering when, send the corresponding call instruction of described number to described proxy server.
5. business handling system according to claim 4 it is characterised in that
When handling terminal described in each and handling terminal as target, it is further used for described number being touched when receiving outside
When sending out, it is that described number generates priority treatment request, and the request of described priority treatment is sent to described target to call out the numbers terminal；
Described target is called out the numbers terminal, is further used for, when receiving described priority treatment request, described priority treatment being asked
Corresponding number is called out the numbers.
6. a kind of business handling method is it is characterised in that in proxy server, count each described service server in advance
Corresponding service identification information, including：
When at least one is handled terminal and receives external trigger, send call instruction to proxy server, wherein, described call
Instruction, including：The terminal identification information of itself and target service identification information；
Described proxy server, according to the target service identification information in described call instruction, determines at least one target service clothes
Business device, and the terminal identification information in described call instruction is sent to described at least one target service server；
Described terminal identification information is received by least one target service server, and itself data of storage is provided.
7. business handling method according to claim 6 it is characterised in that
The corresponding service identification information of described each described service server, including：Each described service server corresponds to
Business Name, service IP address, any one or more at least one network segment；
Described terminal identification information, including：Handle described in each in the corresponding IP address of terminal of terminal and terminal subnet mask
Any one or two；
Described at least one target service server is determined according to the target service identification information in described call instruction, including：
It is right that corresponding with service server each described for target service title in described call instruction Business Name is carried out
Ratio, according to the corresponding target service IP address of described target service title and/or at least one target network segment, determines at least one
Target service server；
Described by the terminal identification information in described call instruction be sent to described at least one target service server, including：
Target terminal IP address in described call instruction and/or target terminal subnet mask are sent to described at least one target industry
Business server.
8. business handling method according to claim 6 is it is characterised in that further include：
At least one business handling request is generated by the number of taking terminal, the business handling of described at least one is asked to be sent to target
Handle terminal；
Terminal is handled by target and receives described at least one business handling request, please according to the business handling of described at least one
Ask, generate described call instruction, and execute described transmission call instruction to proxy server.
9. business handling method according to claim 8 is it is characterised in that generate at least one described by the number of taking terminal
After kind of business handling request, the business handling of described at least one is asked be sent to before target handles terminal described, enter
One step includes：
It is that described at least one business handling request generates corresponding number by the described number of taking terminal, and described number is sent
Handle terminal to described target and target is called out the numbers terminal；
Described target terminal of calling out the numbers is called out the numbers according to described numerical order, triggers described target and handles terminal；
Described target is handled terminal and is asked according to the business handling of described at least one, determine described number and described call instruction it
Between corresponding relation；
Described transmission call instruction to proxy server, including：
When receive described target call out the numbers terminal triggering when, send the corresponding call instruction of described number to described agency service
Device.
10. business handling method according to claim 8 it is characterised in that described described number is sent to described
After target handles terminal, described called out the numbers according to described numerical order before, further include：
Terminal is called out the numbers for described number generation priority treatment request by described target, and the request of described priority treatment is sent to
Described target is called out the numbers terminal；
Described target priority treatment of calling out the numbers described in terminal-pair asks corresponding number to be called out the numbers.
Priority Applications (1)
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| CN201610856470.7A CN106408409A (en) | 2016-09-27 | 2016-09-27 | Business handling system and method |
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| CN201610856470.7A CN106408409A (en) | 2016-09-27 | 2016-09-27 | Business handling system and method |
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| CN106408409A true CN106408409A (en) | 2017-02-15 |
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| CN109769013A (en) * | 2018-12-18 | 2019-05-17 | 平安科技（深圳）有限公司 | Business information processing method, device, computer equipment and storage medium |
| CN111049916A (en) * | 2019-12-18 | 2020-04-21 | 腾讯云计算（北京）有限责任公司 | Control method, control device, proxy server and storage medium |
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Application publication date: 20170215 |