CN106327399A - Personnel care confirmation system and method - Google Patents

Personnel care confirmation system and method Download PDF

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Publication number
CN106327399A
CN106327399A CN201510355598.0A CN201510355598A CN106327399A CN 106327399 A CN106327399 A CN 106327399A CN 201510355598 A CN201510355598 A CN 201510355598A CN 106327399 A CN106327399 A CN 106327399A
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China
Prior art keywords
care
platform
personnel
confirmation
telephone
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Pending
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CN201510355598.0A
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Chinese (zh)
Inventor
陈世贤
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Individual
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Individual
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Priority to CN201510355598.0A priority Critical patent/CN106327399A/en
Publication of CN106327399A publication Critical patent/CN106327399A/en
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Abstract

The invention relates to a personnel care confirmation system and method. The system mainly comprises a login platform, at least one customer service platform by which information is linked with the login platform, at least one piece of telecommunication equipment by which a customer service end is provided and performs real-time communication with a usage end according to a care confirmation means, and a network notification platform by which the information is linked with the customer service platform. By virtue of the structure, after the usage end records personal information and the care confirmation means in the login platform, the customer service end performs real-time communication with the usage end by utilizing the telecommunication equipment under the set time and the set condition, and at least one third-party member is notified to go to an exploratory site nearby in real time by utilizing the network notification platform when the customer service end cannot contact the usage end. Therefore, the purpose of soothing the heart is achieved by utilizing a humanized real-time telephone care service; and the effect of reducing criminal intents to prevent crimes is achieved.

Description

Personnel show loving care for confirmation system and method
Technical field
The present invention shows loving care for confirmation system and method for providing a kind of personnel, a kind of real-time voice care service utilizing hommization reaches to console the purpose of soul, there is reduction intention of crime simultaneously, and the personnel reaching anticrime effect show loving care for confirmation system and method.
Background technology
Pressing, the problem that social security is the best now is on the rise, and whether returns the practitioner of women or night shift night, in addition to needing self to watch out for attention in safety more, it appears that the most preferably solution.Have some companies relatively having system at present and set up the safety reporting flow process of a set of manual type, to guarantee the personal safety of its employee, the even personal safety of client, but this kind of practice is not very effective percentage, because security monitoring personnel on duty have other tasks to take into account more, relatively cannot be absorbed in the safety reporting answering the personnel of returning home via phone completely, and be difficult to make complete log in real time, or the personnel of the coming off duty assistance needed is provided in real time, moreover collect and makes form be very time-consuming take again artificial.The way of the most this passiveness lacks comprehensive treatment and the initiative of security monitoring.
And along with development in science and technology and the state of staff one machine, occur that many utilizes global positioning system (Global Positioning System, GPS) and mobile applications program to grasp the technology of user's whereabouts.This kind of technology may utilize electronic equipment and reach tracking and the automatic safe confirmation reply of automatization, its means are too numerous to enumerate, reply to confirm the safety etc. of user as timing sends safety verification communication requests user, but its common fault is full automation, accident cannot be processed maybe cannot adjust to changed conditions, human interest is lacked with message or voice contact, and only can just be tracked the action that location etc. makes up afterwards after occurring surprisingly, and electronization, the technological means of automatization mostly is fixing flow process, it is easy to availed oneself of the opportunity to get in by intentionally personage, or utilize safety to reply message in turn, user is forced to reply the safety information of vacation, and miss rescue opportunity.
Therefore how to solve to commonly use problem and the disappearance of safe answering technology, it is the present inventor and the relevant manufactures being engaged in the industry is desired most ardently place, the direction person that research improves.
Summary of the invention
Therefore, the present inventor is in view of above-mentioned disappearance, it is to collect related data, via in many ways assessing and considering, and to engage in the many years of experience of the industry accumulation, via constantly studying and revising, begin to design this kind and reach with phone actively concerned with user to console through customer service and show loving care for the patent of invention person confirming system and method by means of the popular feeling and anticrime personnel.
Present invention is primarily targeted at: according to using the data record of end, customer side provide real-time phone to link, order use end obtain soul console borrow while vigilant ruffian so that it is dare not set about easily, and reduce the purpose of intention of crime.
For reaching above-mentioned purpose, the solution of the present invention is:
A kind of personnel show loving care for confirmation system, including:
One logins platform, for personal information and the care confirmation means of record one end;
At least one Info Link this login the customer service platform of platform, this customer service platform comprises at least one telecommunication apparatus, it is provided that according to this care, a customer side confirms that means and this use end carry out real time phone call;
The network circular platform of one this customer service platform of Info Link, goes to, for circular at least one third party member, the scene of detecting the most nearby.
Further, this is logined platform and comprises a DBM, for having an emergency interconnection unit in accessing this personal information and showing loving care for confirmation means, and this DBM.
Further, this care confirm means refer to telephone contact opportunity, telephone contact frequency, contact person play the part of identity or telephone contact content one of which.
Further, this telecommunication apparatus electrical communication one monitoring device.
Further, this logins platform is Webpage, mobile applications program, network social association software, audio communication system or Email one of which, and this telecommunication apparatus utilizes local telephone network, mobile phone or networking telephone one of which to converse with use end.
A kind of personnel show loving care for confirmation method, and step is:
A () uses end in logining platform record personal information and showing loving care for confirmation means;
B () customer side is logined platform through this and is obtained the care confirmation means using end to set;
C () customer side confirms means according to this care, utilizing telecommunication apparatus to carry out real time phone call with use end, if failing to relate to this use end, entering step (d);
D () customer side can pass through a network circular platform, request third party member's real-time live nearby is sought and visited.
Further, further include step (a1): use end according to self-demand set telephone contact opportunity, telephone contact frequency, contact person play the part of identity or telephone contact content one kind of care confirmation means.
Further, step (c1) is further included: customer side is all monitored with an audiomonitor with the communication process using end.
Further, the third party member in step (d) is the contact object or community member using end to set.
Further, this logins platform is Webpage, mobile applications program, network social association software, audio communication system or Email one of which, and telecommunication apparatus utilizes local telephone network, mobile phone or networking telephone one of which to converse with use end.
When user wishes someone to be concerned about when it is gone out, real-time guard can be obtained when running into ruffian, but in the case of not wanting to allow friends and family know its whereabouts, can be in the contact time logining platform and recording its personal information and customer side, identity is perhaps played the part of in contact, subsequently in time meeting the condition of user record, end is used through telecommunication apparatus actively contact by customer side, and utilize the mode of chat to carry out being concerned about and monitoring, and from interactive process, confirm to use the safety of end, and this kind of care validation testing, can allow the heart of the many a defences of ruffian, making it take for using end is the object being difficult to set about, and reach anticrime purpose.Even if using end to be murdered, the community personnel near end or the third party member that uses end to set cannot can be used to go to scene to detect situation through network circular platform request in the case of normally associate in customer side.
By above-mentioned technology, can the most passive for the means commonly used existing for safe answering technology, lack comprehensive treatment, the problem points that lacks human interest is broken through, and reaches the practical improvement of above-mentioned advantage.
Accompanying drawing explanation
Fig. 1 is the schematic block diagram of present pre-ferred embodiments;
Fig. 2 is the block flow diagram of present pre-ferred embodiments;
Fig. 3 is the enforcement schematic diagram () of present pre-ferred embodiments;
Fig. 4 is the enforcement schematic diagram (two) of present pre-ferred embodiments;
Fig. 5 is the enforcement schematic diagram (three) of present pre-ferred embodiments.
[symbol description]
Login platform 1 and use end 10
DBM 11 emergency interconnection unit 12
Customer service platform 2 customer side 20
Telecommunication apparatus 3 monitoring device 31
Network circular platform 4.
Detailed description of the invention
For reaching above-mentioned purpose and effect, the technology used in the present invention means and structure, hereby draw as follows with regard to its feature of present pre-ferred embodiments elaborate and function, understand completely in order to profit.
Refer to shown in Fig. 1, for the schematic block diagram of present pre-ferred embodiments, by figure it can be seen that system of the present invention includes:
One logins platform 1, personal information and care confirmation means for record one end 10, and this logins platform 1 and comprises a DBM 11, for accessing this personal information and showing loving care for confirmation means, in this DBM 11, there is an emergency interconnection unit 12 again, and wherein this login platform 1 be Webpage, mobile applications program, network social association software, audio communication system or Email one of which, wherein this care confirm means then refer to telephone contact opportunity, telephone contact frequency, contact person play the part of identity or telephone contact content one of which;
At least one Info Link this login the customer service platform 2 of platform 1, this customer service platform 2 comprises at least one telecommunication apparatus 3, a customer side 20 is provided to confirm that means and this use end 10 carry out real time phone call according to this care, and this telecommunication apparatus 3 utilizes local telephone network, mobile phone or networking telephone one of which to converse with use end 10, this telecommunication apparatus 3 electrical communication one monitoring device 31 again;
The network circular platform 4 of this customer service platform 2 of one Info Link, goes to, for circular at least one third party member, the scene of detecting the most nearby, and this third party member refers to community personnel or the personnel of the interior record of this emergency interconnection unit 12.
By above-mentioned explanation, can be appreciated that the structure of this technology, and according to the corresponding matching of this structure, more reached to be concerned about in real time, concern with humanization, the advantage such as security protection and crime prevention, and detailed explanation will be in the description below.
At present youngster Chang Yinwei family factors, environmental factors or be in the various reasons such as rebel's phase, and do not like the friend-making situation of individual or private stroke is known by friends and family, but this class behavior allows ruffian add crime chance, therefore the head of a family is allowed more to worry, even force child explain go on a tour time, place, object, this allows them more repel on the contrary, and such vicious cycle more improves the risk that child goes out.If therefore the present invention can be applied to this situation, just can effectively solve this problem.
Coordinate refering to shown in Fig. 1 to Fig. 5 the most simultaneously, schematic block diagram for present pre-ferred embodiments, block flow diagram, implement schematic diagram (), implement schematic diagram (two) and implement schematic diagram (three), by in figure it can be seen that, use end 10 when using the present invention, first pass through and login the relevant personal information of platform 1 record (such as appellation, sex, contact mode, photo etc.) and show loving care for confirmation means (such as telephone contact opportunity, telephone contact frequency, contact person plays the part of identity or telephone contact content), use end 10 can feel at ease to go on a tour after having recorded, those data are then stored in a DBM 11.Then, customer side 20 is attached to login platform 1 from customer service platform 2, and corresponding personal information and care confirm hands section in reading database module 11, when satisfied use end 10 record condition, utilize telecommunication apparatus 3 and use end 10 real time phone call, this kind uses end 10 via customer side 20 actively contact, and be concerned about in the way of chat, coordinate monitoring device 31 monitor and store conversation content simultaneously, to confirm to use the pattern of end 10 safety from interactive process, ruffian's heart biological and ecological methods to prevent plant disease, pests, and erosion can be allowed standby, making it take for using end 10 is the object being difficult to set about, and reach anticrime purpose.If customer side 20 confirms when time contact safety prepares call next time without Yu Ze, and before call reading database module 11 to confirm care confirmation means whether unusual fluctuation, otherwise, if customer side 20 is judged to use end 10 to run into situation, or cannot be in the case of normally associate, customer side 20 can use the community personnel near end 10 or the third party member that uses end 10 to set go to scene to detect situation through network circular platform 4 request.
For example, certain father knows that his daughter's (using end 10) to go out to date today, but daughter does not wants to allow her father know, and today is respectively with two different online friends are to different local appointments in fact, now father can ask daughter login record on platform 1 her personal information, today appointment time, place, object, and record has the phone of father and the requirement of warning in emergency interconnection unit 12, and this content father cannot consulting, therefore can ensure that the privacy of daughter.Daughter knows that the comparison of having a meal that the appointment content of first object is simple is out of question, therefore sets telephone contact and appoint a meeting as two people opportunity and end time, contact person play the part of the identity of identity sister the most preferably, contact content then for trying to find out Eight Diagrams;Second object appointment content is the most uncertain, thus sets telephone contact opportunity as half an hour once, contact identity do not limit but the most different, contact content do not limit but need to be merely to site.Therefore, customer side 20 carries out real time phone call with the telecommunication apparatus 3 of customer service platform 2 with daughter's (using end 10) according to above-mentioned condition, and the speech content of daughter, implication of speaking judge daughter's whether safety from call, if it is determined that safety then prepares contact next time, if it is determined that situation is abnormal, then according to the content circular of emergency interconnection unit 12, and utilize network circular platform 4 to circulate a notice of third party member (such as community personnel), go to the last successful contact to use place during end 10 to detect immediately.
If consequently, it is possible to use the meeting object of end 10 to be intended to agaainst the law, but find to use end 10 to have phone rings always, and frequently reveal the clue being available for rescue, it is most likely that therefore abandon illegal thought, reduce intention of crime, the most anticrime effect whereby.
Therefore the personnel of the present invention show loving care for confirmation system and method to be can to improve the key problem in technology commonly used to be:
One, show loving care for confirmation means completely by using end 10 to set record, and can change through logining platform 1 at any time.
Two, show loving care for the complete manual operation of confirmation process, cannoted substituted hommization operation for high-tech and automation equipment.
Three, except can reach care care, consoling the effect by means of soul, more can be further up to anticrime purpose.
In sum, the personnel of the present invention show loving care for confirmation system and method in use time, for its effect and purpose really can be reached.Only, the foregoing is only presently preferred embodiments of the present invention, non-the scope of the claims the most i.e. limiting to the present invention, therefore the simple modification that utilization description of the invention and graphic content are done such as and equivalent structure change, all should in like manner be contained in the scope of the claims of the present invention, close and give Chen Ming.

Claims (10)

1. personnel show loving care for confirmation system, it is characterised in that including:
One logins platform, for personal information and the care confirmation means of record one end;
At least one Info Link this login the customer service platform of platform, this customer service platform comprises at least one telecommunication apparatus, it is provided that according to this care, a customer side confirms that means and this use end carry out real time phone call;
The network circular platform of one this customer service platform of Info Link, goes to, for circular at least one third party member, the scene of detecting the most nearby.
2. personnel as claimed in claim 1 show loving care for confirmation system, it is characterised in that: this is logined platform and comprises a DBM, for having an emergency interconnection unit in accessing this personal information and showing loving care for confirmation means, and this DBM.
3. personnel as claimed in claim 1 show loving care for confirmation system, it is characterised in that: this care confirm means refer to telephone contact opportunity, telephone contact frequency, contact person play the part of identity or telephone contact content one of which.
4. personnel as claimed in claim 1 show loving care for confirmation system, it is characterised in that: this telecommunication apparatus electrical communication one monitoring device.
5. personnel as claimed in claim 1 show loving care for confirmation system, it is characterized in that: this logins platform is Webpage, mobile applications program, network social association software, audio communication system or Email one of which, and this telecommunication apparatus utilizes local telephone network, mobile phone or networking telephone one of which to converse with use end.
6. personnel show loving care for confirmation method, it is characterised in that step is:
A () uses end in logining platform record personal information and showing loving care for confirmation means;
B () customer side is logined platform through this and is obtained the care confirmation means using end to set;
C () customer side confirms means according to this care, utilizing telecommunication apparatus to carry out real time phone call with use end, if failing to relate to this use end, entering step (d);
D () customer side can pass through a network circular platform, request third party member's real-time live nearby is sought and visited.
7. personnel as claimed in claim 6 show loving care for confirmation method, it is characterised in that: further include step (a1): use end according to self-demand set telephone contact opportunity, telephone contact frequency, contact person play the part of identity or telephone contact content one kind of care confirmation means.
8. personnel as claimed in claim 6 show loving care for confirmation method, it is characterised in that: further include step (c1): customer side is all monitored with an audiomonitor with the communication process using end.
9. personnel as claimed in claim 6 show loving care for confirmation method, it is characterised in that: the third party member in step (d) is the contact object or community member using end to set.
10. personnel as claimed in claim 6 show loving care for confirmation method, it is characterized in that: this logins platform is Webpage, mobile applications program, network social association software, audio communication system or Email one of which, and telecommunication apparatus utilizes local telephone network, mobile phone or networking telephone one of which to converse with use end.
CN201510355598.0A 2015-06-25 2015-06-25 Personnel care confirmation system and method Pending CN106327399A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
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Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107742269A (en) * 2017-10-11 2018-02-27 金同磊 The method of vehicle occupant safety guarantee
US20220272124A1 (en) * 2021-02-19 2022-08-25 Intuit Inc. Using machine learning for detecting solicitation of personally identifiable information (pii)

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1419208A (en) * 2002-10-18 2003-05-21 丁树文 Method for realizing multimedia self-support, quard and service network system
CN104363259A (en) * 2014-10-16 2015-02-18 同济大学 Remote caring system with reminding function and implementing method for remote caring system

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1419208A (en) * 2002-10-18 2003-05-21 丁树文 Method for realizing multimedia self-support, quard and service network system
CN104363259A (en) * 2014-10-16 2015-02-18 同济大学 Remote caring system with reminding function and implementing method for remote caring system

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107742269A (en) * 2017-10-11 2018-02-27 金同磊 The method of vehicle occupant safety guarantee
US20220272124A1 (en) * 2021-02-19 2022-08-25 Intuit Inc. Using machine learning for detecting solicitation of personally identifiable information (pii)

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Application publication date: 20170111