CN106302576B - Information sending method and device and information agent sending method and device - Google Patents
Information sending method and device and information agent sending method and device Download PDFInfo
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- CN106302576B CN106302576B CN201510254032.9A CN201510254032A CN106302576B CN 106302576 B CN106302576 B CN 106302576B CN 201510254032 A CN201510254032 A CN 201510254032A CN 106302576 B CN106302576 B CN 106302576B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
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- H04L67/55—Push-based network services
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Abstract
The invention provides an information sending method and device and an information agent sending method and device, wherein the information sending method comprises the following steps: pushing inquiry information to a first user terminal; when receiving confirmation information fed back by the first user terminal according to the inquiry information, recording user information of the first user terminal; and sending information to a second user terminal with the user information, wherein the terminal type of the second user terminal is different from that of the first user terminal.
Description
Technical Field
The invention relates to the technical field of information processing, in particular to an information sending method and device and an information agent sending method and device.
Background
With the development of computer technology and network technology, users can acquire various information at any time and any place by using various intelligent terminals. For the work and life of the user, the operators provide various service information for the user, such as providing recommendation information, prompt information, etc. for the user. After receiving the information provided by the operator, the user can perform corresponding operation on the user terminal to meet the own requirements.
At present, the types of services provided by operators are rich, and users can also interact with a server by using multiple channels, but not all channels have strong convenience. For example, when a user reserves a hotel according to hotel information provided by an operator on a PC terminal or purchases lottery on the internet according to lottery consultation provided by the operator, the user needs to log in a specific website to complete corresponding operations, which may cause inconvenience to the user, for example, the user needs to search a designated webpage entrance by himself or use a bank card to perform payment operations on the website; moreover, the operator frequently pushes pop-up information to a user terminal (e.g. PC), which may affect the normal use of the terminal by the user; for some kinds of terminals, such as smart phones, the characteristics of their own system may be better suited to receive information of the service provider and to the corresponding interaction between the user and the server, but the user may not know what kind of channel is the most convenient channel.
Disclosure of Invention
Therefore, the technical problem to be solved by the invention is to guide the user, so that the user can interact with the server through a proper channel to improve the experience degree of the user.
The invention provides an information sending method, which comprises the following steps: pushing inquiry information to a first user terminal; when receiving confirmation information fed back by the first user terminal according to the inquiry information, recording user information of the first user terminal; and sending information to a second user terminal with the user information, wherein the terminal type of the second user terminal is different from that of the first user terminal.
Preferably, the pushing the query information to the first user terminal includes: acquiring authority information of a plurality of pre-stored user information; screening out users with receiving authority according to the authority information; and pushing the inquiry information to a first user terminal of the user. Preferably, the sending information to the second user terminal having the user information includes: acquiring user information of the second user terminal; judging whether the user information of a second user terminal is the same as the user information of the first user terminal; and when the two are the same, sending the information to the second user terminal.
Preferably, the terminal types include a PC and a mobile terminal.
The invention also provides an information agent sending method, which comprises the following steps: pushing inquiry information to a user terminal; when receiving confirmation information fed back by the user terminal according to the inquiry information, recording the user information of the user terminal; and sending the user information to a back-end server.
Preferably, after the sending the user information to the backend server, the method further comprises: and sending a request to the back-end server, wherein the request comprises a subscription request, a registration request and a binding request.
Preferably, the pushing the query information to the user terminal includes: acquiring authority information of a plurality of pre-stored user information; screening out users with receiving authority according to the authority information; and pushing the inquiry information to the user terminal of the user.
And pushing the inquiry information to the user terminal with the user information.
Accordingly, the present invention provides an information transmitting apparatus, comprising: the pushing module is used for pushing inquiry information to the first user terminal; the recording module is used for recording the user information of the first user terminal when receiving the confirmation information fed back by the first user terminal according to the inquiry information; and the information sending module is used for sending information to a second user terminal with the user information, and the terminal type of the second user terminal is different from that of the first user terminal.
Preferably, the pushing module comprises: the authority information acquisition unit is used for acquiring the authority information of a plurality of pre-stored user information; the screening unit is used for screening out users with receiving authority according to the authority information; and the pushing unit is used for pushing the inquiry information to the first user terminal of the user.
Preferably, the information sending module includes: an obtaining unit, configured to obtain user information of the second user terminal; the judging unit is used for judging whether the user information of the second user terminal is the same as the user information of the first user terminal; and the information sending unit is used for sending the information to the second user terminal when the information and the second user terminal are the same.
Preferably, the terminal types include a PC and a mobile terminal.
The invention also provides an information agent sending device, comprising: the pushing module is used for pushing inquiry information to the user terminal; the recording module is used for recording the user information of the user terminal when receiving the confirmation information fed back by the user terminal according to the inquiry information; and the user information sending module is used for sending the user information to a back-end server.
Preferably, the apparatus further comprises: and the request sending module is used for sending a request to a back-end server after the user information sending module sends the user information to the back-end server, wherein the request comprises a subscription request, a registration request and a binding request.
Preferably, the pushing module comprises: the authority information acquisition unit is used for acquiring the authority information of a plurality of pre-stored user information; the screening unit is used for screening out users with receiving authority according to the authority information; and the pushing unit is used for pushing the inquiry information to the user terminal of the user.
Compared with the prior art, the information sending method and the information sending device provided by the invention have the advantages that inquiry information is pushed to the first user terminal through the server, after confirmation information fed back by the first user terminal according to the inquiry information is received, the information is sent to the second user terminal with the user information, and the user is guided to a specific terminal or a system to receive corresponding information, so that the user can conveniently carry out business operation, the user experience degree can be improved, and the operation efficiency of the user can be improved.
According to the information agent sending method and device provided by the invention, the server pushes the inquiry information to the user terminal, and after receiving the confirmation information fed back by the user terminal according to the inquiry information, the user information is sent to the back-end server, and the user information is sent to the servers of other business applications such as the back-end server instead of the user, so that the user is helped to provide the user information to the specific server, the user can obtain the corresponding service more conveniently, and the user experience degree can be improved.
Drawings
In order that the present disclosure may be more readily and clearly understood, reference is now made to the following detailed description of the embodiments of the present disclosure taken in conjunction with the accompanying drawings, in which
FIG. 1 is a diagram illustrating an application scenario of an information sending method according to a first embodiment of the present invention;
FIG. 2 is a flowchart of an information sending method according to a first embodiment of the present invention;
fig. 3 is a schematic view of an application scenario of an information agent sending method according to a second embodiment of the present invention;
fig. 4 is a flowchart of an information agent transmission method according to a second embodiment of the present invention;
FIG. 5 is a schematic structural diagram of an information transmitting apparatus according to a third embodiment of the present invention;
fig. 6 is a schematic structural diagram of an information agent sending apparatus according to a fourth embodiment of the present invention.
Detailed Description
Fig. 1 shows a specific application scenario of the information sending method according to the first embodiment of the present invention, as shown in fig. 1, a user a can log in a server 22 by using two different terminals, namely, a first terminal 21 (e.g., a PC) and a second terminal 23 (e.g., a smartphone), where the login software run by the first terminal 21 and the login software run by the second terminal 23 may be different (e.g., two different instant messaging software), but the user identities are the same. The information sending method of the embodiment may be executed in the server 22, and the server 22 may be a server of an application such as an instant messaging application, a social application, a payment application, and the like.
Fig. 2 is a flowchart illustrating an information sending method according to a first embodiment of the present invention, including:
and S01, pushing the inquiry information to the first user terminal. I.e. the server 22 pushes an inquiry message to the first terminal 21. The first user terminal may be, for example, a PC terminal. For example, in an instant messaging scenario, the query information may be presented in the first user terminal in an automatic pop-up form; as another example, in a website login scenario, the query message may be a web page pop-up message or an email. The user can feed back the query information, the content of the query information can be to inquire whether the user accepts a certain service, such as a voucher gifted to a certain service platform, and the like, and the user can select to determine to receive in the query message interface, such as by clicking on a "determination" appearing on a page, and the like.
S02, when receiving the confirmation information fed back by the first user terminal according to the inquiry information, recording the user information of the first user terminal, that is, if the user feeds back the confirmation information on the first user terminal 21, the server 22 will record the user information of the user. The user information may be account information of the instant messaging platform, website registration information of the user, and other various information representing the user identity. There are various methods for obtaining the user information, for example, the user submits the user information when logging in the instant messaging system, or the user information submitted while feeding back the confirmation information. The server may record user information of each user to which the confirmation information is fed back.
S03, sending information to a second user terminal with the user information, wherein the terminal type of the second user terminal is different from the terminal type of the first user terminal, and for example, the second user terminal may be a mobile terminal, i.e. the server 22 sends information to the second terminal 23. Those skilled in the art will appreciate that it is now possible for the same user to log in one or more software on different terminals using the same user information; alternatively, different systems may share the same user information, such as instant messaging software applied on a PC or a website and client software applied on a mobile terminal, which may be the same for the same user. The terminal type includes PC and mobile terminal at least, and further, mobile terminal includes multiple portable equipment such as smart mobile phone, panel computer, intelligent wearing equipment. The information may be information that facilitates the user to know about the associated service, such as certain business information.
According to the information sending method provided by the embodiment of the invention, inquiry information is pushed to the first user terminal through the server, after confirmation information fed back by the first user terminal according to the inquiry information is received, information is sent to the second user terminal with the user information, and the user is guided to a specific terminal or a system to receive corresponding information, so that the user can conveniently carry out business operation, the user experience can be improved, and the operation efficiency of the user can be improved.
The information sending method according to the embodiment can be applied to a network lottery business, for example, a server can push a query message "you get a lottery cash ticket" to a first terminal (PC) by using an instant communication system, and a user can click a button of "immediate drawing" to feed back the message; and after receiving the feedback, the server can record the user ID of the user, and meanwhile, the server carries out corresponding recharging operation on the account of the user. The server may then use another instant messaging system to push information related to the network lottery to the second terminal (smartphone), for example to notify the user that the cash ticket has been paid out, and then may also send a recommended lottery number to it, etc. As is known, some instant messaging systems have strong convenience, for example, they have multiple specific sub-platforms such as service numbers and public numbers, and such sub-platforms provide a more direct service interface, so that users do not need to visit a website separately, and only need to operate on the corresponding sub-platform to complete the corresponding service operation; and the binding relation can be established with the bank account of the user more directly, so that the user can complete the electronic payment conveniently, and the efficiency of the user operating and completing the business on the intelligent mobile terminal is generally higher than that on a PC.
It will be understood by those skilled in the art that the specific applications described above are merely examples of applications that are intended to illustrate the present method and are not intended to limit the present method. For example, for some services, the operation efficiency of the user on the PC may be higher than that of the intelligent mobile terminal, so the first terminal may be a mobile terminal, the second terminal may be a PC, and the software or system running on the terminals is not limited to the above examples, and the method is also applicable to other services or scenarios.
In order to improve the efficiency of the server pushing the query message and make the pushing object thereof more targeted, the step S01 may include:
and S011, acquiring the authority information of the pre-stored user information. The server knows information of all registered users, and generally gives a certain authority to the users according to daily behaviors of the users, for example, the users are ranked according to the total time length of the users logging in the server, and the longer the total time length is, the higher the level is; or grading the user according to the registration time, wherein the earlier the registration time is, the higher the grade is; the method aims to screen out high-quality users.
S012, screening out users with receiving authority according to the authority information; the user having the reception authority may be, for example, a user having a higher rank, and specifically, a rank threshold may be set in advance, and the user having the rank higher than the threshold may be determined as the user having the reception authority.
S013, pushing the inquiry information to the first user terminal of the user. The method can screen out the high-quality users at first, and then only push the inquiry information to the high-quality users, thereby avoiding the waste of resources of the server due to less feedback information obtained by purposeless message pushing to all users.
Preferably, the step S03 may include:
and S031, acquiring the user information of the second user terminal. There are various methods for acquiring the user information of the second user terminal, for example, the user submits the user information when logging in the server by using the second user terminal.
S032, determining whether the user information of the second user terminal is the same as the user information of the first user terminal;
s033, sending the information to the second user terminal when the two are the same.
The server can detect that a certain user logs in the server by using two different terminals currently or once, and if confirmation information fed back by the user is received, the server sends information to the second user terminal. The method is not limited to sending the information under the condition that two terminals are simultaneously logged in, and for the current unregistered condition, the information can be sent in the form of off-line information.
Fig. 3 is a schematic diagram illustrating an application scenario of the information agent sending method according to the second embodiment of the present invention, as shown in fig. 3, a user a may log in a front-end server 42 using a user terminal 41 (e.g. a PC or a mobile phone), and may log in a back-end server 43 using another user terminal 44, where the back-end server 43 and the front-end server 42 are servers that perform different services, for example, servers of two different instant messaging systems, and both of them store the same user information. The information agent transmission method of the present embodiment may be executed in the front-end server 42, which may be a server of an application such as an instant messaging application, a social application, a payment application, and the like.
Fig. 4 is a flowchart illustrating an information agent sending method according to a second embodiment of the present invention, where the method includes the following steps:
s11, pushing the query message to the user terminal, i.e. the front-end server 42 pushes the query message to the user terminal 41; for example, in an instant messaging scenario, the query information may be presented in the first user terminal in an automatic pop-up form; as another example, in a website login scenario, the query message may be a web page pop-up message or an email. The user can feed back the inquiry information, the content of the inquiry information can ask whether the user accepts a certain service, such as a voucher which is given to a certain service platform, and the user can select to determine the picking up in an inquiry message interface.
S12, when receiving the confirmation information fed back by the user terminal according to the inquiry information, recording the user information of the user terminal, that is, the front-end server 42 records the user information of the user. The user information may be account information of the instant messaging platform, website registration information of the user, and other various information representing the user identity. There are various methods for obtaining the user information, for example, the user submits the user information when logging in the instant messaging system, or the user submits the user information while feeding back the confirmation information. The server may record user information of each user to which the confirmation information is fed back.
S13, the user information is sent to the back-end server, i.e. the user information of the user is sent to the back-end server 43. It will be appreciated by those skilled in the art that a server is typically only used to provide services based on one system to a user, and that the front-end server 42 executing the method may send the user information to the back-end server 43 so that the back-end server 43 provides services based on other systems to the user. For example, the backend server 43 may send service information or the like to another terminal 44 having the user information of the user a so that the user interacts with the backend server 43 using the other terminal 44.
According to the information agent sending method provided by the embodiment of the invention, the user information can be sent to servers of other business applications such as a backend server through the sending operation of the server to the user information, namely, the user is helped to provide the user information to a specific server, so that the user can obtain corresponding services more conveniently, and the user experience can be improved.
Similar to the previous embodiment, the information agent sending method in this embodiment may also be applied to the network lottery purchasing service, for example, the front-end server 42 may utilize an instant messaging system to push a query message "you get a lottery cash ticket" to the user terminal 41(PC), and the user may click the "immediate pick-up" button to feed back the message; after the front-end server 42 receives the feedback, the user ID of the user can be recorded, and at the same time, the front-end server 42 should perform corresponding recharging operation on the account of the user. The front-end server 42 may then send the user information of the user to the back-end server 43, and the back-end server 43 may provide other services to the user, for example, the back-end server 43 may send information to another user terminal 44 of user a using a sub-platform in another communication system, such as a subscription number or a public number, for example, to notify the user that the cash ticket has been paid out, and then may also send a recommended lottery number thereto, etc.
Further, in order to clarify the content of the service request of the user, after the step S13, the method may further include:
s14, sending a request to the backend server, where the request includes a subscription request, a registration request, and a binding request. The subscription request can be a subscription request for a public number or a service number in a specific system, for example, for a network lottery service, a subscription request for subscribing a lottery public number. When the request is accepted, the back-end server 43 can send the corresponding information to another terminal 44 (e.g. mobile terminal) of the user. The registration request may be a registration request using certain client software, a website registration request, or the like; the binding request may be to bind information such as a mobile phone number in the user information with a specific service system, so that the user may receive the corresponding information.
In order to improve the efficiency of the server pushing the query message and make the pushing object thereof more targeted, the step S11 may include:
and S111, acquiring authority information of a plurality of pre-stored user information. The server knows the information of all registered users, and usually gives a certain authority to the users according to the daily behaviors of the users, the authority information can be the grades of the users, the server can carry out grading according to the total time length of the users logging in the server, and the longer the total time length is, the higher the grade is; or the users are ranked according to the registration time, the earlier the registration time, the higher the ranking, and the purpose is generally to screen out good quality users.
And S112, screening out users with receiving authority according to the authority information. The user having the reception authority may be, for example, a user having a higher rank, and specifically, a rank threshold may be set in advance, and the user having the rank higher than the threshold may be determined as the user having the reception authority.
S113, pushing the inquiry information to the user terminal of the user. The method can screen out the high-quality users at first and then push inquiry messages to the users, thereby avoiding the waste of resources of the server due to less feedback information obtained by purposeless message pushing to all the users.
A third embodiment of the present invention provides an information sending apparatus, where the information sending apparatus of the embodiment of the present invention may be disposed in a server, and the server may be a server of an application such as an instant messaging application, a social application, a payment application, and the like, fig. 5 is a schematic structural diagram of the information sending apparatus, and the information sending apparatus includes:
a pushing module 51, configured to push query information to a first user terminal;
a recording module 52, configured to record user information of the first user terminal when receiving confirmation information fed back by the first user terminal according to the inquiry information;
and an information sending module 53, configured to send information to a second user terminal having the user information, where a terminal type of the second user terminal is different from a terminal type of the first user terminal. Wherein the terminal types at least comprise a PC and a mobile terminal.
According to the information agent sending device provided by the embodiment of the invention, the user information can be sent to servers of other business applications such as a backend server by the server through the sending operation of the server on the user information, namely, the user is helped to provide the user information to a specific server, so that the user can obtain corresponding services more conveniently, and the user experience can be improved.
In order to improve the efficiency of the server in pushing the query message and make the object pushed by the server more targeted, the pushing module may include:
an authority information acquiring unit 511 configured to acquire authority information of a plurality of pieces of user information that are prestored;
a screening unit 512, configured to screen out a user with a receiving right according to the right information;
a pushing unit 513, configured to push the query information to the first user terminal of the user.
Preferably, the information sending module 53 may include:
an obtaining unit 531, configured to obtain user information of the second user terminal;
a determining unit 532, configured to determine whether the user information of the second user terminal is the same as the user information of the first user terminal;
an information sending unit 533, configured to send the information to the second ue when the two are the same.
A fourth embodiment of the present invention provides an information agent sending apparatus, where the information agent sending apparatus according to the embodiment of the present invention may be disposed in a server, and the server may be a server of an application such as an instant messaging application, a social application, a payment application, and the like, fig. 6 is a schematic structural diagram of the information agent sending apparatus, and the information agent sending apparatus includes:
the pushing module 61 is used for pushing inquiry information to the user terminal;
a recording module 62, configured to record user information of the user terminal when receiving confirmation information fed back by the user terminal according to the inquiry information;
and a user information sending module 63, configured to send the user information to the backend server.
According to the information agent sending device provided by the embodiment of the invention, the user information can be sent to servers of other business applications such as a backend server by the server through the sending operation of the server on the user information, namely, the user is helped to provide the user information to a specific server, so that the user can obtain corresponding services more conveniently, and the user experience can be improved.
Further, in order to clarify the service request content of the user, the information agent sending apparatus may further include:
a request sending module 64, configured to send a request to the backend server, where the request includes a subscription request, a registration request, and a binding request.
In order to improve the efficiency of the server pushing the query message and make the pushing object thereof more targeted, the pushing module 61 may include:
an authority information acquiring unit 611 configured to acquire authority information of a plurality of pieces of pre-stored user information;
a screening unit 612, configured to screen out a user with a receiving right according to the right information;
a pushing unit 613, configured to push the query information to the user terminal of the user.
It should be understood that the above examples are only for clarity of illustration and are not intended to limit the embodiments. Other variations and modifications will be apparent to persons skilled in the art in light of the above description. And are neither required nor exhaustive of all embodiments. And obvious variations or modifications therefrom are within the scope of the invention.
Claims (14)
1. An information transmission method, comprising:
pushing inquiry information to a first user terminal, wherein the inquiry information is a voucher;
when receiving confirmation information fed back by the first user terminal according to the inquiry information, recording user information of the first user terminal;
and sending information to a second user terminal with the user information, wherein the terminal type of the second user terminal is different from that of the first user terminal, and the user information is information for identifying the user identity.
2. The method of claim 1, wherein pushing query information to the first user terminal comprises:
acquiring authority information of a plurality of pre-stored user information;
screening out users with receiving authority according to the authority information;
and pushing the inquiry information to a first user terminal of the user.
3. The method of claim 1, wherein sending information to a second user terminal having the user information comprises:
acquiring user information of the second user terminal;
judging whether the user information of a second user terminal is the same as the user information of the first user terminal;
and when the two are the same, sending the information to the second user terminal.
4. A method according to any of claims 1-3, characterized in that the terminal types include PCs and mobile terminals.
5. An information agent transmission method, comprising:
pushing inquiry information to a first user terminal, wherein the inquiry information is a voucher;
when receiving confirmation information fed back by the first user terminal according to the inquiry information, recording user information of the first user terminal;
and sending the user information to a back-end server so that the back-end server sends information to a second user terminal with the user information, wherein the terminal type of the second user terminal is different from that of the first user terminal, and the user information is information for identifying the user identity.
6. The method of claim 5, further comprising, after the sending the user information to a backend server:
and sending a request to the back-end server, wherein the request comprises a subscription request, a registration request and a binding request.
7. The method according to claim 5 or 6, wherein the pushing of the query information to the user terminal comprises:
acquiring authority information of a plurality of pre-stored user information;
screening out users with receiving authority according to the authority information;
and pushing the inquiry information to the user terminal of the user.
8. An information transmitting apparatus, comprising:
the system comprises a pushing module, a receiving module and a sending module, wherein the pushing module is used for pushing inquiry information to a first user terminal, and the inquiry information is a voucher;
the recording module is used for recording the user information of the first user terminal when receiving the confirmation information fed back by the first user terminal according to the inquiry information;
and the information sending module is used for sending information to a second user terminal with the user information, the terminal type of the second user terminal is different from that of the first user terminal, and the user information is information for identifying the user identity.
9. The apparatus of claim 8, wherein the pushing module comprises:
the authority information acquisition unit is used for acquiring the authority information of a plurality of pre-stored user information;
the screening unit is used for screening out users with receiving authority according to the authority information;
and the pushing unit is used for pushing the inquiry information to the first user terminal of the user.
10. The apparatus of claim 8, wherein the information sending module comprises:
an obtaining unit, configured to obtain user information of the second user terminal;
the judging unit is used for judging whether the user information of the second user terminal is the same as the user information of the first user terminal;
and the information sending unit is used for sending the information to the second user terminal when the information and the second user terminal are the same.
11. The apparatus according to any of claims 8-10, wherein the terminal types include PCs and mobile terminals.
12. An information agent transmission apparatus, comprising:
the system comprises a pushing module, a receiving module and a sending module, wherein the pushing module is used for pushing inquiry information to a first user terminal, and the inquiry information is a voucher;
the recording module is used for recording the user information of the first user terminal when receiving the confirmation information fed back by the first user terminal according to the inquiry information;
and the user information sending module is used for sending the user information to a back-end server so as to enable the back-end server to send information to a second user terminal with the user information, wherein the user information is information for identifying the identity of a user, and the terminal type of the second user terminal is different from that of the first user terminal.
13. The apparatus of claim 12, further comprising:
and the request sending module is used for sending a request to a back-end server after the user information sending module sends the user information to the back-end server, wherein the request comprises a subscription request, a registration request and a binding request.
14. The apparatus of claim 12 or 13, wherein the push module comprises:
the authority information acquisition unit is used for acquiring the authority information of a plurality of pre-stored user information;
the screening unit is used for screening out users with receiving authority according to the authority information;
and the pushing unit is used for pushing the inquiry information to the user terminal of the user.
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| CN116702104A (en) * | 2023-08-08 | 2023-09-05 | 阿里健康科技(中国)有限公司 | Method, device, equipment and storage medium for associating account information |
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