CN106033458A - Method, device and system for processing big data - Google Patents
Method, device and system for processing big data Download PDFInfo
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Abstract
The invention discloses a method, device and system for processing big data. The method comprises following steps: analyzing log data based on different dimensions and setting index, wherein user communication mutual information is recorded as the log data, and the index is used for associating different dimensions with corresponding log data; presetting different statistics demands; regularly counting log data which satisfies the preset statistic demands by means of the index and saving the log data for user inquiry. By means of the method, device and system for processing big data, the problem that large quantity of log data generated in communication service system of related technology is difficult to process is solved; variety of information can be utilized to the most; user satisfactory is increased as well as market competiveness.
Description
Technical field
The present invention relates to communication field, particularly relate to a kind of big data processing method, Apparatus and system.
Background technology
In today of mechanics of communication high speed development, the value-added service of communications industry also gets more and more.Swashing
Under strong competitive environment, whose Added Business product preferably presses close to individual, preferably serves individual, and
Individual is more willing to select to use this product, and whose product just can capture favourable position in the cruel market competition
Put.
Meanwhile, this concept of big data is the most more and more fiery, and in mass data, which data is useful to user,
What user can find by mass data, can excavate higher value.This is for producer,
For personal user, all there is the biggest captivation.
Such as: Voice Mail Service, being the business that in telecommunications industry, customer volume is huge, its each user behavior has
There is the highest value.Nowadays, the structural representation of voice mail system as shown in Figure 1, voice mail system
System includes: speech control module 10, message notification module 12, Voice command log pattern 14, message are logical
Know log pattern 16.Wherein, speech control module 10 produces Voice command daily record, message notification module 12
Produce message notification daily record.Voice mail system provides the ability supporting that millions user uses business, its
The daily record that system produces is magnanimity.
For the various communication traffic systems (as above stating voice mail system) in telecommunications industry, it produces
Daily record is the most.And various communication traffic system is typically all made up of multiple submodules, the daily record ratio of generation
Relatively decentralized, and the data volume of daily record is the biggest, it is difficult to process.
Summary of the invention
A large amount of scattered daily record datas are produced, it is difficult to the problem of process for communication traffic system in correlation technique,
The invention provides a kind of big data processing method, Apparatus and system, in order to solve above-mentioned technical problem.
According to an aspect of the present invention, the invention provides a kind of big data processing method, wherein, the party
Method includes: be analyzed daily record data based on different dimensions, and arranges index；Wherein, the communication of user
Interactive information is recorded as described daily record data, and described index is for associating the daily record that different dimensions is corresponding with it
Data；Preset different statistical demand；Utilizing described index, periodic statistical meets default statistical demand
Daily record data, and preserve described daily record data for user's inquiry.
Being preferably based on before daily record data is analyzed by different dimensions, described method also includes: obtain
Daily record data by the recorded generation of communication interactive information in terminal called module；And/or, receive by terminal
The communication interactive information that communication module sends, is recorded as daily record data by described communication interactive information.
It is preferably based on different dimensions daily record data is analyzed, and after index is set, described method
Also include: receive the statistical demand of user, utilize described index, statistics to meet the daily record of described statistical demand
Data.
Preferably, described dimension at least includes one below: calling number, called number, communication time,
Communication duration, Content of communciation keyword.
According to a further aspect in the invention, present invention also offers a kind of big data processing equipment, wherein, be somebody's turn to do
Device includes: daily record index module, for being analyzed daily record data based on different dimensions, and arranges rope
Draw；Wherein, the communication interactive information of user is recorded as described daily record data, and described index is used for associating difference
The daily record data that dimension is corresponding with it；Daily record application module, for presetting different statistical demand；Utilize
Described index, periodic statistical meets the daily record data of default statistical demand, and preserve described daily record data with
Inquire about for user.
Preferably, described daily record index module includes: actively indexing units, for obtaining by terminal called mould
The daily record data of the recorded generation of communication interactive information in block；And/or, passive indexing units, it is used for receiving
The communication interactive information sent by terminal called module, is recorded as daily record data by described communication interactive information.
Preferably, daily record application module, it is additionally operable to the statistical demand for user, utilizes described index, system
Meter meets the daily record data of described statistical demand.
According to a further aspect in the invention, present invention also offers a kind of big data handling system, wherein, be somebody's turn to do
Device includes: terminal called module, for the communication interactive information of user is recorded as daily record data and stores,
It is analyzed for daily record index module；Daily record index module, is used for based on different dimensions described daily record number
According to being analyzed, and index is set；Wherein, described index is for associating the day that different dimensions is corresponding with it
Will data；Daily record application module, for presetting different statistical demand；Utilize described index, periodic statistical
Meet the daily record data of the statistical demand preset, and preserve described daily record data for user's inquiry.
Preferably, described communication interactive information includes: communication information, message notification information；Described terminal is led to
News module includes: speech control module, for receiving the communication information that user is unsuccessfully received, and by it
It is recorded as daily record data；Voice command log pattern, for storing the daily record that described speech control module produces
Data；Message notification module, for when user is unsuccessfully received communication information, sends message to user
Announcement information, and described message notification information is recorded as daily record data；Message notification log pattern, is used for
Store the daily record data that described message notification module produces.
The present invention has the beneficial effect that:
Client's amount of communication traffic (such as Voice Mail Service) is very big, and a lot of countries are all millions users,
Analysis and application to system journal, can the behavior of analytic statistics user well, preferably take for user
Business.By technical solution of the present invention, the communication traffic system in correlation technique that solves produces a large amount of scattered days
Will data, it is difficult to the problem of process, it is possible to utilize various information to large extent, improve user satisfaction and
The market competitiveness.
Described above is only the general introduction of technical solution of the present invention, in order to better understand the technology of the present invention
Means, and can being practiced according to the content of description, and in order to allow above and other objects of the present invention,
Feature and advantage can become apparent, below especially exemplified by the detailed description of the invention of the present invention.
Accompanying drawing explanation
Fig. 1 is the structural representation of the voice mail system according to correlation technique；
Fig. 2 is the structured flowchart of big data processing equipment according to embodiments of the present invention；
Fig. 3 is the structured flowchart of big data handling system according to embodiments of the present invention；
Fig. 4 is the structural representation of voice mail system according to embodiments of the present invention；
Fig. 5 is the flow chart of the distribution situation of the interior message of certain user N of statistics according to embodiments of the present invention；
Fig. 6 is the stream receiving message contact person's situation in certain user N of statistics according to embodiments of the present invention
Cheng Tu；
Fig. 7 is the flow chart of big data processing method according to embodiments of the present invention.
Detailed description of the invention
A large amount of scattered daily record datas are produced, it is difficult to process in order to solve communication traffic system in prior art
Problem, the invention provides a kind of big data processing method, Apparatus and system, below in conjunction with accompanying drawing and reality
Execute example, the present invention is further elaborated.Only should be appreciated that specific embodiment described herein
Only in order to explain the present invention, do not limit the present invention.
Existing communication traffic system is typically made up of multiple submodules, and the daily record ratio of generation is relatively decentralized, and
The data volume of daily record is the biggest.Communication traffic system lacks a log analysis application module, uses for individual
Family daily record is analyzed, and combines business characteristic offer application scenarios.
In consideration of it, the present invention provides a kind of big data based on communication traffic (such as: Voice Mail Service)
Processing scheme, is analyzed processing the massive logs data produced in communication traffic system, in conjunction with user
The application scenarios that may use, sets some dimensions, combination algorithm analysis, obtains some system application data,
It is supplied to user use.It is introduced below by specific embodiment.
Embodiment one
Present embodiments providing a kind of big data processing equipment, this device can be arranged on equipment side.Fig. 2 is
The structured flowchart of big data processing equipment according to embodiments of the present invention, as in figure 2 it is shown, this device includes:
Daily record index module 20 and daily record application module 22.Below this structure is described in detail.
Daily record index module 20, for being analyzed daily record data based on different dimensions, and arranges index；
Wherein, the communication interactive information of user is recorded as daily record data, and it is right with its institute that index is used for associating different dimensions
The daily record data answered；
Wherein, above-mentioned dimension can default setting be calling number, called number, communication time, communication duration,
Content of communciation keyword etc., it is possible to arrange according to user's request change.
Daily record application module 22, for presetting different statistical demand；Utilizing index, periodic statistical meets pre-
If the daily record data of statistical demand, and preserve daily record data and inquire about for user.
Wherein, above-mentioned default statistical demand, is to combine set by the application scenarios that user may use.
Such as: user's short message distribution situation in nearest a year, or the telephonic communication pair that user is the most in two years
As distribution situation etc..
The big data processing equipment introduced by the present embodiment, the communication traffic system in correlation technique that solves is produced
Raw a large amount of scattered daily record datas, it is difficult to the problem of process, it is possible to utilize various information to large extent, system
Count out the daily record data of user's request, improve user satisfaction and the market competitiveness.
How daily record data is obtained for above-mentioned daily record index module 20, can have following two implementation,
That is: daily record index module 20 includes: actively indexing units, for obtaining by leading in terminal called module
The daily record data of news the recorded generation of interactive information；And/or, passive indexing units, lead to by terminal for receiving
The communication interactive information that news module sends, is recorded as daily record data by this communication interactive information.Big data process
Device can be supported one way in which or support two ways simultaneously.Based on above preferred embodiment, it is possible to
Promptly and accurately obtain terminal called module produce daily record data, it is simple to the analysis of follow-up daily record data and
Statistics.
When user actively proposes a certain statistical demand, daily record application module 22 can be for the system of user
Meter demand, utilizes index, statistics to meet the daily record data of statistical demand.Thus it is effectively improved user satisfaction,
And then the raising market competitiveness.
Embodiment two
Present embodiments providing a kind of big data handling system, this system can be arranged on equipment side.Fig. 3 is
The structured flowchart of big data handling system according to embodiments of the present invention, as it is shown on figure 3, this device includes:
Terminal called module 30, daily record index module 20 and daily record application module 22.Below this structure is carried out in detail
Thin introduction.
Terminal called module 30, for being recorded as daily record data, for daily record by the communication interactive information of user
Index module is analyzed；
Daily record index module 20, for being analyzed daily record data based on different dimensions, and arranges index；
Wherein, index is for associating the daily record data that different dimensions is corresponding with it；
Daily record application module 22, for presetting different statistical demand；Utilizing index, periodic statistical meets pre-
If the daily record data of statistical demand, and preserve daily record data and inquire about for user.
The big data handling system introduced by the present embodiment, the communication traffic system in correlation technique that solves is produced
Raw a large amount of scattered daily record datas, it is difficult to the problem of process, it is possible to utilize various information to large extent, system
Count out the daily record data of user's request, improve user satisfaction and the market competitiveness.
In the present embodiment, above-mentioned communication interactive information may include that communication information, message notification information.
Terminal called module includes: speech control module, for receiving the communication information that user is unsuccessfully received,
And it is recorded as daily record data；Voice command log pattern, is used for storing above-mentioned speech control module and produces
Daily record data；Message notification module, for when user is unsuccessfully received communication information, sends out to user
Send message notification information, and this message notification information is recorded as daily record data；Message notification log pattern,
For storing the daily record data that above-mentioned message notification module produces.Speech control module in the preferred embodiment
With message notification module, as function of the prior art, communication traffic information is recorded as daily record data,
Facilitate follow-up daily record data analysis and statistical operation.
As a example by voice mail system, the present embodiment technical scheme is introduced below.
Shown in Fig. 4 is the structural representation of the voice mail system after improving, as shown in Figure 4, this system
Including: speech control module 10, message notification module 12, Voice command log pattern 14, message notification
Log pattern 16, daily record index module 20 and daily record application module 22.Can from the comparison of Fig. 1 Yu Fig. 4
Know, the voice mail system after improvement adds daily record index module 20 and daily record application module 22.Under
In the face of the function of modules is introduced.
Speech control module 10, is connected with Voice command log pattern 14, and main responsible reception user does not connects
When listening/shutting down, it is triggered to the information of native system through the core network of communication network, and to called subscriber
Carry out message etc. to process, the operation information log simultaneously user being left a message relevant.
Message notification module 12, is connected with speech control module 10 and message notification log pattern 16.Mainly
It is responsible for sending to called subscriber the information of notice message, user is left a message relevant information log simultaneously.
Voice command log pattern 14, is connected with speech control module 10 and daily record index module 20.Mainly
Being responsible for the journal file that storaged voice control module 10 produces, can configure according to system simultaneously, selection is
No push log information to daily record index module 20.
Message notification log pattern 16, is connected with message notification module 12 and daily record index module 20.Mainly
Being responsible for the journal file that storage message notification module 12 produces, can configure according to system simultaneously, selection is
No push log information to daily record index module 20.
Daily record index module 20, with Voice command log pattern 14, message notification log pattern 16 and daily record
Application module 22 is connected.Daily record is analyzed, creates index by main being responsible for.Analysis to journal file,
Multiple dimension can be taked, such as according to calling number, called number, the time etc. of message.System is passed through
Analyze these key messages, set up index according to these key messages, it is simple to subsequent module uses.Daily record
Source can be two ways, and one is actively to arrive Voice command log pattern 14, message notification log pattern
16 go to take daily record；Another is to receive Voice command log pattern 14, message notification log pattern 16
Message, and produce corresponding daily record according to message, these message can be the internet message of any intercommunication.With
Time, system can support one or two kinds of method simultaneously.
Daily record application module 22, is connected with daily record index module 20.Main being responsible for analyzes daily record data, if
Fixed different parser, provides various application scenarios to personal user.Such as, system can be with statistical analysis
Going out certain user in 10 years, user uses the time interval of Voice Mail Service；System can be with statistical
Separate out certain user in 10 years, the number left a message to this user.Meanwhile, because relating to time interval ratio
Longer, this module periodically (such as every day) some data of pretreatment.Ensure that the data of every day are processed,
When last business scenario uses, the reaction speed of user can be submitted to directly from the extracting data of the previous day
Degree.
As a example by said system, illustrate the stream of the distribution situation left a message in adding up certain user N in detail below
Journey, and receive the flow process of message contact person's situation in adding up certain user N.
Shown in Fig. 5 is the flow chart of the distribution situation adding up the interior message of certain user N, as it is shown in figure 5,
When the distribution situation of the message added up in certain user N, comprise the steps:
Step S501, calling number (user A) calls, party B-subscriber to called number (user B)
Answer the most in time, trigger the voice information service of party B-subscriber.Service logic is through speech control module, message
Notification module, is last transmitted to user B；
The log recording that step S502, speech control module and message notification module relate to logic flow preserves.
Preservation form can be data base, it is also possible to be journal file.The content preserved, including user A, user
The telephone number of B, the information such as message process time.
Step S503, under the pattern of daily record index module active obtaining daily record data, daily record index module from
In Voice command log pattern, message notification log pattern read daily record, and to the user's A number in daily record,
User's B number, process time are analyzed, and create index；
Step S504, daily record application module can set and anticipate daily record data by some cycles, the most often
It is according to each number, the granularity of each hour, the message form number of this number in calculating 24 hours.?
Terminal use, when such as APP client, door, telephone navigation etc. mode is inquired about, it is possible to use
Existing data quickly respond.Thus improve efficiency, improve user satisfaction.
Shown in Fig. 6 is the flow chart added up in certain user N and receive message contact person's situation, such as Fig. 6
Shown in, when receiving message contact person's situation in adding up certain user N, comprise the steps:
Step S601, calling number (user A) calls, party B-subscriber to called number (user B)
Answer the most in time, trigger the voice information service of party B-subscriber.Service logic is through speech control module, message
Notification module, is last transmitted to user B；
Step S602, speech control module, message notification module are user A, the relevant information of user B
Recorded daily record, such as user A, the telephone number of user B, process time etc..At system configuration log
Under push mode, Voice command log pattern, message notification log pattern pass through procotol: such as HTTP,
Socket etc. send daily record index module to；
Step S603, daily record index module is saved in this locality according to certain format daily record daily record, and to day
User's A number in will, user's B number, process time are analyzed, and create index；
Step S604, daily record application module can set and anticipate daily record data by some cycles, the most often
It was according to the granularity of each hour, same calling number in calculating 24 hours, the staying of same called number
Speech number of times.Terminal use, when such as APP client, door, telephone navigation etc. mode is inquired about,
Existing data can be utilized quickly to respond.Thus improve efficiency, improve user satisfaction.
Embodiment three
The big data that the big data processing equipment introduced corresponding to embodiment one and embodiment two are introduced process system
System, present embodiments provides a kind of big data processing method, and the method can realize at equipment side, and Fig. 7 is
The flow chart of big data processing method according to embodiments of the present invention, as it is shown in fig. 7, the method includes following
Step (step S702-step S704):
Step S702, is analyzed daily record data based on different dimensions, and arranges index；Wherein, user
Communication interactive information be recorded as daily record data, index is for associating the daily record number that different dimensions is corresponding with it
According to；
Wherein, above-mentioned dimension can default setting be calling number, called number, communication time, communication duration,
Content of communciation keyword etc., it is possible to arrange according to user's request change.
Step S704, presets different statistical demand；Utilizing index, periodic statistical meets default statistics need
The daily record data asked, and preserve daily record data for user's inquiry.
Wherein, above-mentioned default statistical demand, is to combine set by the application scenarios that user may use.
Such as: user's short message distribution situation in nearest a year, or the telephonic communication pair that user is the most in two years
As distribution situation etc..
The big data processing method introduced by the present embodiment, the communication traffic system in correlation technique that solves is produced
Raw a large amount of scattered daily record datas, it is difficult to the problem of process, it is possible to utilize various information to large extent, system
Count out the daily record data of user's request, improve user satisfaction and the market competitiveness.
For how to obtain daily record data, can there is following two implementation, it may be assumed that obtain by terminal called
The daily record data of the recorded generation of communication interactive information in module；And/or, receive and sent out by terminal called module
The communication interactive information sent, is recorded as daily record data by this communication interactive information.Above two mode can be selected
One uses, it is also possible to use simultaneously.
When user actively proposes a certain statistical demand, receive the statistical demand of user, utilize index, system
Meter meets the daily record data of statistical demand.Thus be effectively improved user satisfaction, and then improve the market competitiveness.
Understand from above description, the present invention relates to mechanics of communication and big data fields, more specifically, relate to
And the big market demand of the Voice Mail Service in communication field.The present invention can provide communication traffic (below
As a example by Voice Mail Service) method of big market demand:
1) speech control module of Voice Mail Service is after receiving the message of communication network, triggers system
Message logic, notify end user；
2) simultaneously, the modules in system, such as Voice command log pattern, message notification log pattern
Process logs is preserved；Original log is read in the daily record index module timing of system；
3) daily record index module is analyzed for time, telephone number, creates index, and preserves index
File.
4) daily record application module application daily record finishing service scene anticipates data, in use, directly
Pretreated data are processed, improve efficiency.
It is known that client's amount of communication traffic (such as Voice Mail Service) is very big, a lot of countries are all
Millions user, analysis and the application to system journal, can the behavior of analytic statistics user well, more
Service for user well.By technical solution of the present invention, the communication traffic system in correlation technique that solves produces
A large amount of scattered daily record datas, it is difficult to the problem of process, it is possible to utilize various information to large extent, improve
User satisfaction and the market competitiveness.
Although being example purpose, having been disclosed for the preferred embodiments of the present invention, those skilled in the art will
It is also possible for recognizing various improvement, increasing and replace, therefore, on the scope of the present invention should be not limited to
State embodiment.
Claims (9)
1. a big data processing method, it is characterised in that described method includes:
Based on different dimensions, daily record data is analyzed, and index is set；Wherein, the communication of user is mutual
Information is recorded as described daily record data, and described index is for associating the daily record data that different dimensions is corresponding with it；
Preset different statistical demand；Utilizing described index, periodic statistical meets the day of default statistical demand
Will data, and preserve described daily record data for user's inquiry.
2. the method for claim 1, it is characterised in that daily record data is entered based on different dimensions
Before row is analyzed, described method also includes:
Obtain by the daily record data of the recorded generation of communication interactive information in terminal called module；And/or,
Receive the communication interactive information sent by terminal called module, described communication interactive information is recorded as day
Will data.
3. the method for claim 1, it is characterised in that daily record data is entered based on different dimensions
Row is analyzed, and after arranging index, described method also includes:
Receive the statistical demand of user, utilize described index, statistics to meet the daily record data of described statistical demand.
4. the method for claim 1, it is characterised in that described dimension at least includes one below:
Calling number, called number, communication time, communication duration, Content of communciation keyword.
5. a big data processing equipment, it is characterised in that described device includes:
Daily record index module, for being analyzed daily record data based on different dimensions, and arranges index；Its
In, the communication interactive information of user is recorded as described daily record data, described index be used for associating different dimensions with
Its corresponding daily record data；
Daily record application module, for presetting different statistical demand；Utilizing described index, periodic statistical meets
The daily record data of the statistical demand preset, and preserve described daily record data for user's inquiry.
6. device as claimed in claim 5, it is characterised in that described daily record index module includes:
Actively indexing units, for obtaining by the recorded generation of communication interactive information in terminal called module
Daily record data；And/or,
Passive indexing units, for receiving the communication interactive information sent by terminal called module, by described logical
News interactive information is recorded as daily record data.
7. device as claimed in claim 5, it is characterised in that
Daily record application module, is additionally operable to the statistical demand for user, utilizes described index, statistics to meet institute
State the daily record data of statistical demand.
8. a big data handling system, it is characterised in that described system includes:
Terminal called module, for the communication interactive information of user is recorded as daily record data and stores, for
Daily record index module is analyzed；
Daily record index module, for being analyzed described daily record data based on different dimensions, and arranges index；
Wherein, described index is for associating the daily record data that different dimensions is corresponding with it；
Daily record application module, for presetting different statistical demand；Utilizing described index, periodic statistical meets
The daily record data of the statistical demand preset, and preserve described daily record data for user's inquiry.
9. system as claimed in claim 8, it is characterised in that
Described communication interactive information includes: communication information, message notification information；
Described terminal called module includes:
Speech control module, for receiving the communication information that user is unsuccessfully received, and is recorded as day
Will data；Voice command log pattern, for storing the daily record data that described speech control module produces；
Message notification module, for when user is unsuccessfully received communication information, sends message to user logical
Know information, and described message notification information is recorded as daily record data；Message notification log pattern, is used for depositing
Store up the daily record data that described message notification module produces.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510120011.8A CN106033458A (en) | 2015-03-18 | 2015-03-18 | Method, device and system for processing big data |
| PCT/CN2016/076691 WO2016146080A1 (en) | 2015-03-18 | 2016-03-18 | Big data processing method, device and system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510120011.8A CN106033458A (en) | 2015-03-18 | 2015-03-18 | Method, device and system for processing big data |
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| CN106033458A true CN106033458A (en) | 2016-10-19 |
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| CN201510120011.8A Pending CN106033458A (en) | 2015-03-18 | 2015-03-18 | Method, device and system for processing big data |
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| CN102780726B (en) * | 2011-05-13 | 2016-12-07 | 国网山东省电力公司蒙阴县供电公司 | A kind of log analysis method based on WEB platform and system |
| CN102662967B (en) * | 2012-03-09 | 2016-09-14 | 浪潮通信信息系统有限公司 | Method for designing based on J2EE technology CHINAUNICOM fixed network call-data analysis scheme |
| CN103001796A (en) * | 2012-11-13 | 2013-03-27 | 北界创想（北京）软件有限公司 | Method and device for processing weblog data by server |
| GB2514590B (en) * | 2013-05-30 | 2016-01-06 | Keysight Technologies Singapore Holdings Pte Ltd | Method and apparatus for logging data records |
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