CN105931094B - Service system based on mobile internet terminal - Google Patents

Service system based on mobile internet terminal Download PDF

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CN105931094B
CN105931094B CN201610218538.9A CN201610218538A CN105931094B CN 105931094 B CN105931094 B CN 105931094B CN 201610218538 A CN201610218538 A CN 201610218538A CN 105931094 B CN105931094 B CN 105931094B
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data
user
service
mapping table
mobile internet
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CN105931094A (en
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胡荣强
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SICHUAN HEXIN YUANCHUANG LABOR Co.,Ltd.
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Sichuan Hexin Yuanchuang Labor Co ltd
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    • G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635—Processing of requisition or of purchase orders
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    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services

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Abstract

A service system based on a mobile internet terminal comprises a client end carried on the mobile internet terminal and a service end comprising a server and a system management end, wherein the client end can acquire first user personal attribute data and/or demand data, geographical position data and data or instructions related to the first user and inquiry service and/or provision service based on a man-machine interaction technology and send the data or instructions to the server through the internet; the system management terminal analyzes and processes the data information uploaded to the server by the first user based on the data information, and matches at least one second user according to the data information of the first user; and the system management terminal feeds back data information containing geographic position data, attribute data and/or demand data and at least one matched second user list to the first user client mounted on the mobile internet terminal as service information.

Description

Service system based on mobile internet terminal
Technical Field
The invention relates to a service system, in particular to a service system based on a mobile internet terminal.
Background
Publishing and searching service information on the internet is an important requirement of netizens. The service information includes various information for providing services and demands related to work and life, such as information for home services and demands, information for training services and demands, house renting information, and recruitment information.
Currently, when a netizen publishes service information and searches the service information on a service information publishing website, the netizen hopes to publish the service information or obtain nearby service information at any time and any place based on a mobile terminal, so that all services are more convenient, efficient and high-quality, the service cost is saved, and the social resource is utilized more reasonably and efficiently.
The invention patent (application number: 201310574799.0) discloses a novel home service system based on the mobile internet. The method comprises the following steps: the intelligent service platform system comprises an internet base station, a server end and a database, the user terminal is a computer and mobile phone fixed-line equipment, the communication system comprises the internet and a mobile communication network, the computer is connected with the intelligent service platform system through the internet, a mobile phone fixed-line telephone is connected into the intelligent service platform system through the mobile communication network, the intelligent service platform system is connected with a franchised home enterprise through the internet and the mobile communication network, and when acquiring a home administration requirement, the intelligent service platform system sends the work requirement to a mobile phone of a home administration person through the service center. The patent system is only a simple combination of the mobile terminal and the service platform, and the function is single. And does not relate to a screening and matching scheme for published information and demand information. The distribution information and the demand information are not classified. And meanwhile, the function of verifying the authenticity of the issued information and the required information is not provided.
Disclosure of Invention
Aiming at the defects of the prior art, the invention provides a service system based on a mobile internet terminal, which comprises a client end carried on the mobile internet terminal and a server end comprising a server and a system management end;
the first user is communicated with the client through the mobile internet terminal based on a human-computer interaction technology;
the client acquires first user personal attribute data and/or demand data, geographical position data and data or instructions related to first user query service and/or providing service based on a man-machine interaction technology, and sends the data or instructions to the server through the Internet;
the system management terminal establishes a first mapping table and a second mapping table based on geographical position data, attribute data and/or demand data uploaded to the server by a first user;
the system management terminal completes updating of the first mapping table and the second mapping table based on data or instructions which are uploaded to the server by the first user and are related to the query service and/or the provision service of the first user;
the system management terminal matches at least one second user in an interactive matching mode on the basis of the updated first mapping table and the updated second mapping table;
and the system management terminal feeds back data information containing the updated geographic position data, the updated attribute data and/or the updated demand data and the matched at least one second user list as service information to the first user client mounted on the mobile internet terminal.
According to a preferred embodiment, the system management side establishes a first mapping table and a second mapping table based on the attribute data and/or demand data uploaded to the server by the first user and the geographic location data, wherein the first mapping table comprises the geographic location data and at least one second user list matched based on the geographic location data, and the second mapping table comprises the attribute data and/or demand data and at least one second user list matched based on the attribute data and/or demand data.
According to a preferred embodiment, the system management terminal extracts and/or updates the geographical location data, the attribute data and/or the demand data of the user based on the data or the instruction which is uploaded to the server by the first user and is related to the query service and/or the providing service, so as to complete the updating of the first mapping table and the second mapping table.
According to a preferred embodiment, the server saves the updated first mapping table and the updated second mapping table as historical mapping tables in a server;
the data matching unit of the server side analyzes and processes data of at least one first mapping history mapping table and at least one second mapping history mapping table based on a history mapping table and a neural network technology, predicts and generates at least one first prediction mapping table and at least one second prediction mapping table, and stores the first prediction mapping table and the second prediction mapping table in the server;
and the data matching unit of the server takes the history mapping table and at least one first prediction mapping table and at least one second prediction mapping table as basic data of next data update of the user.
According to a preferred embodiment, the service information is data generated by a data matching unit of a system management end based on data or instructions sent by a user through screening and matching the updated first mapping table and the updated second mapping table in an interactive matching manner;
and the data matching unit compresses the matched and/or screened data and then sends the compressed data to the client in a compressed data form.
According to a preferred embodiment, the updated geographical location data, the updated attribute data and/or the demand data and the matched at least one second user list in the compressed data are transmitted to the client in a synchronous transmission manner.
According to a preferred embodiment, the user views the service information in a list or electronic map data tag manner based on a client mounted on the mobile internet terminal.
According to a preferred embodiment, the mobile internet terminal comprises a smart phone, a notebook, a tablet computer; the man-machine interaction technology comprises but is not limited to that a user completes communication with the mobile internet terminal through a keyboard, a mouse and a display screen.
According to a preferred embodiment, the human-computer interaction technology comprises but is not limited to touch screen technology, voice processing technology and somatosensory motion recognition technology.
According to a preferred embodiment, the mobile internet terminal acquires the geographical location information based on GPS, ibeacon, wifi, bluetooth and a mobile communication network.
The service system based on the mobile internet terminal provided by the invention at least has the following advantages:
1. the service system based on the mobile internet terminal makes it possible for the first user to quickly and efficiently receive the services provided by other users, and makes it possible for the first user to efficiently and quickly provide the services for other users. Each user exists in the society, and can serve the society while needing the society to provide services for the user, all services are more convenient, efficient and high-quality through the service system, the service cost is saved, and meanwhile, the social resources are utilized more reasonably.
2. The user verification identification module of the user management unit in the service system based on the mobile internet terminal provides quality guarantee and safety guarantee for high-efficiency and high-quality service among users.
3. The user service grade evaluation module of the user management unit in the service system based on the mobile internet terminal realizes the grading processing of the service, is beneficial to the service providing users to continuously improve the self service quality according to the service requirements of different grades, and is also beneficial to the service requiring users to quickly select the required service providing users.
Drawings
FIG. 1 is a schematic block diagram of the system of the present invention;
FIG. 2 is a flow chart of service information matching of the present invention; and
FIG. 3 is a service order taking flow diagram of the present invention.
List of reference numerals
101: the client 101 a: individual unit 101 b: demand data acquisition unit
101 c: the payment unit 102: the server 103: system management terminal
103 a: the user management unit 103 b: service information unit 103 c: data matching unit
103 d: the demand data management unit 103 e: financial management unit
201: geographic position data 202: user information
203: updated geographic location data 204: first mapping table
205: updated first mapping table 206: attribution data and/or requirement data
207: updated attribute data and/or requirements data 208: second mapping table
209: updated second mapping table 210: service information
S01: service requirement user ordering S02: system order matching
S02 a: flow ends S03: nearby 5 service providing users receive orders
S03 a: no reversion to S03b within 60 seconds: re-matching nearby service providing users
S04: receive order S05: contacting a service requirement user
S06: carrying the work necessities to the service requirement user S07: start of operation
S08: end of work S09: service requirement user acceptance
S09 a: reject S09 b: reworking
S10: acceptance pass S11: service requirement user payment
S11 a: background process S12: end of service
Detailed Description
The following detailed description is made with reference to the accompanying drawings and examples.
The functional modules included in the mobile internet terminal-based service system of the present invention are described with reference to fig. 1 and 2. The Service System can be regarded as a socialized technical System, which is a composite of a natural System and a manufacturing System. The service system of the invention is a network configuration which is based on the mobile internet terminal to match or organize the user geographic position data, the attribute data and/or the demand data 206 mutually, and is used for providing data matching and screening service to meet the demand and expectation of the user.
The system comprises a client 101 and a server which are mounted on a mobile internet terminal. The server side comprises a server 102 and a system management side 103. The client 101 comprises a personal unit 101a for submitting or uploading user personal attribute data and geographic location number to the server 102, a demand data acquisition unit 101b for submitting or uploading user demand data to the server, and a payment unit 101 c. The system management end 103 comprises a user management unit 103a, a service information 210 unit 103b, a data matching unit 103c, a demand data management unit 103d and a financial management unit 103 e.
The user can communicate with the client 101 through the mobile internet terminal based on a human-computer interaction technology. The client 101 may collect user personal attribute data and/or demand data 206, geographic location data 201, and data or instructions related to the query service and/or the provision service of the first user based on a human-computer interaction technology, and send the data or instructions to the server 102 through the internet. The mobile internet terminal comprises a smart phone, a notebook computer and a tablet computer. The man-machine interaction technology comprises but is not limited to that a user completes communication with the mobile internet terminal through a keyboard, a mouse and a display screen. The man-machine interaction technology comprises but is not limited to touch screen technology, voice processing technology and somatosensory motion recognition technology.
The client 101 can be used by a service demand user and a service providing user together. The service requirement user can collect the user information 202 of the service requirement user based on the personal unit 101a of the client 101 and send the collected information to the server 102 for storage. The service requirement user information 202 includes a service requirement user name, a telephone number, a common address, and a real-time address. The common geographical location is a home address or an office address of the user. The real-time address is the geographic position data acquired by the mobile internet terminal based on GPS, ibeacon, wifi, Bluetooth and a mobile communication network. The personal unit 101a further includes a function of receiving a prompt from the service system, and is configured to view system push messages and history messages, and to set a type of received message and a reminding mode. The personal unit 101a also has an account balance prompting function for displaying the current account value balance of the user. The personal unit 101a also has a function of managing and displaying coupons, which can be used to check currently available coupons and used coupons, and the currently available coupons adopt random coupon codes as labels.
The demand data collection unit 101b of the client 101 may be configured to view a current demand order status and historical demand information. The demand data collection unit 101b may be configured to submit or upload user personal common demand data and real-time demand data to the server 102. The demand data acquisition unit 101b may count general demand data of a service demand user according to historical demand information, where the general demand data is a general service item required by the user, and the general demand data includes a training service item, a medical service item, and a home service item. The service requirement user completes requirement data filling and submission in the requirement data acquisition unit 101 b. The filled data content comprises required service items, service addresses, service time and service providing user grades. According to a preferred embodiment, the service demand user can also select the service type and the pricing mode according to the service demand of the user and the price reference system provided by the system. After determining the service type and pricing model, the demand data collection unit 101b displays the information 202 of the related service providing users online nearby in a list form, and the user can point to view the detailed information of the service providing users, and can specify the service providing users to place an order or make an order for them. The service providing user detailed information includes a type of service to be provided, a service level, and a time period for which an order has been accepted. Meanwhile, the demand data acquisition unit 101b may also display the location of the online service providing user near the service demand user in the form of a map, and click on the avatar to view the detailed information of the service providing user, and may specify the service providing user to place an order or make an appointment for the user to place an order. The customer service request user can confirm the current request order from the request data collecting unit 101b to start the time counting and end the current order. Meanwhile, the user can make service quality evaluation on the finished demand order by the demand data acquisition unit 101 b. A user scores the order containing the demand data completed by the service providing user in a demand data acquisition unit 101b of the client 101, and evaluates the quality of the service provided by the service providing user; the evaluation comprises service providing user timeliness, service providing user attitude, service efficiency and service project completion condition; the scores and ratings will be saved to the service user's personal unit 101a and cannot be modified by the service user.
The service demand user can refer to the history demand information through the demand data acquisition unit 101b, and the history demand information is presented in a list form from near to far according to the date of the present. The historical demand information content comprises demand information generation date, demand service type, tariff condition, service satisfaction and service providing user contact information. According to a preferred embodiment, the service requirement user can select a satisfied or familiar service providing user from the historical requirement information, and reserve and order for the service providing user. The client 101 further comprises a payment unit 101c, and the service requirement user scans the two-dimensional code of the payment amount determined by the payment unit 101c of the service providing user client 101 through the payment unit 101c to complete payment. The service requirement user can select a credit card, a payment treasure, a WeChat payment and the like to pay the service fee. Meanwhile, the coupon two-dimensional code provided by the service demand user can be scanned in the payment process, and then the total payment amount is generated and paid to the company unified account.
The service providing user can collect service providing user information 202 based on the client 101 personal unit 101a, wherein the user information 202 comprises user personal user attribute data and geographic position data 201, and sends the collected attribute data and geographic position data 201 to the server 102 for storage. The personal attribute data includes a service providing user name, phone number, common address, personal academic calendar, training experience, practice experience, skill or qualification certificate. The personal unit 101a may also set or upload information such as the type of service provided by the service providing user, the number of times of service, the working age, and the participation in training programs. The personal unit 101a may also display the service level of the service providing user and comment information of other users to the service providing user. The service level is comprehensively determined by the system according to the integrity of the personal information of the user, personal academic records, training experiences, working experiences and skill or qualification certificates, working time and user evaluation conditions. And the service level and customer review service provider cannot be modified by the user. While the service providing user may view personal account information at personal unit 101 a. The personal account information includes a guarantee amount balance, an information management fee balance, a last commission situation, and a commission income situation of the month. The information management fee is an order information fee for the service providing user to pay for the push of the unit 101 c.
The service provides a user with viewing or processing system order information, current received demand orders, and historical demand information at the demand data acquisition unit 101b of the client 101. The service providing user can view the system recommended demand order detail information based on the demand data collection unit 101b and decide whether to accept the response to the order. The detailed information of the recommended demand order comprises information of service items, service time, service places, tariff levels, charging modes and the like. The demand data collection unit 101b may provide a demand order navigation service based on the order service location and the service providing user specific location. The demand data collection unit 101b may send a demand order start request to the service demand user based on a service providing user operation. The service providing user starts working after receiving the confirmation information of the demand data acquisition unit 101b after the service demanding user confirms the start of the order at the client 101. The service providing user completes the required order item, and after self-acceptance, sends an order ending request to the client through the required data acquisition unit 101b, and after the client is qualified in acceptance, the client confirms that the order is ended through the required data acquisition unit 101 b. The service providing user can check the reservation demand order information based on the demand data acquisition unit 101b and reasonably arrange the working time. Meanwhile, the service providing user can check the historical demand information based on the demand data acquisition unit 101b and improve the service quality according to the client comment information in the historical demand information. The service provider can collect the current order on the client 101 payment unit 101c and check the personal payment amount on the payment unit 101 c.
The user management unit 103a of the system management terminal 103 is configured to implement management of user attribute data, common geographic locations, and real-time geographic locations in the user information 202 of the client 101. The information management comprises adding or stopping a user account, modifying or inquiring information such as a user default address, a standby telephone and a blacklist set by a user. The user information 202 data management also includes querying service user numbers, service user names, charging standards and descriptions, deposit payment conditions, data integrity conditions, training conditions, service categories, revenue statistics, service providing user levels, binding bank card numbers and information fee deduction standards, and the like. The management center can simultaneously audit or add new users based on the real conditions of the personal information, the payment conditions of the deposit and the training conditions of the users.
The user management unit 103a comprises a user service level evaluation module, and the service level is comprehensively determined by the system according to the user personal information integrity, the personal academic history, the training experience, the working experience and skill or qualification certificate, the working time and the user evaluation condition. The user management unit 103a further comprises a user authentication and identification module. After the service providing user receives the order containing the requirement information of the service requiring user, the service requiring user scans the personal identification code provided by the personal unit 101a of the service providing user client 101 before the order starts and sends the identification code to the user management unit 103a of the system management terminal 103. The user management unit 103a feeds back the photo information and the identity information of the service providing user to the demand data management unit 101b of the service demand user client 101. And the service demand user completes the identity confirmation and identification of the service providing user.
The service information unit 103b of the system management terminal 103 includes a module for showing service items that can be provided by the service providing user to the user, and implementing management of adding, modifying or deleting the service items. The service information management unit 103b further includes service item display and service charging mode management. The service charging mode is different according to different service providing user grades of different service items of different city categories. The city categories are divided into a first-level city, a second-level city, a third-level city and a fourth-level city.
The data matching unit 103c of the system management end 103 is configured to match the user service data with the location data. The data matching unit 103c of the system management end 103 may establish a first mapping table 204 based on the geographic location data 201 uploaded by the user and the user information 202 of the user management unit 103a of the system management end 103. The service data includes attribute data for providing a service and service requirement data for receiving the service. The system management end 103 data matching unit 103c may establish a second mapping table 208 based on the user attribute data and/or requirement data 206 uploaded by the user and the user information 202 including the second user attribute data and/or requirement data 206. The data matching unit 103c of the system management end 103 may extract and/or update the geographic location data 201, the attribute data, and/or the requirement data 206 of the user based on the data or the instruction sent by the user management unit 103a and the requirement data management unit 103d, so as to enable the data matching unit 103c of the system management end 103 to update the first mapping table 204 and the second mapping table 208. The data matching unit 103c of the system management end 103 performs matching and screening on the updated geographic location data 203, the updated attribute data and/or the requirement data 207 in an interactive matching manner with the updated first mapping table 205 and the updated second mapping table 209. The data matching unit 103c of the system management end 103 processes the matched and/or screened data and returns the processed data as the service information 210 to the client 101 of the user.
The first mapping table 204 is a list of correspondence relationships between the first user and at least one second user, which is established by the data matching unit 103c based on the geographical location data 201 uploaded by the first user and the user management unit 103 a. The second mapping table 208 is a list of correspondence relationships between the first user and at least one second user, which is established by the data matching unit 103c based on the user attribute data and/or the demand data 206 uploaded by the first user.
The updated first mapping table 205 is a list of correspondence relationships between the first user and at least one second user, which is established by the data matching unit 103c based on the first mapping table 204 and the data or instructions related to the query service and/or the provision service, which are sent by the first user via the personal unit 101a of the client 101, and which are matched with the updated geographic location data 203 of the user. The updated second mapping table 209 is a corresponding relationship list between the first user and at least one second user, which is established by the data matching unit 103c based on the second mapping table 208 and the updated attribute data and/or requirement data 207 matched by the data or instruction, which is sent by the first user through the client 101 requirement data acquisition unit 101b and is related to the query service and/or the provision service.
The first user may be a service requirement user or a service providing user. The second user may be a service demand user or a service providing user.
The demand data management unit 103d is configured to manage demand data uploaded to the server 102 by a user. The financial management unit 103e of the system management end 103 is used for managing the financial settlement of the demand order.
As shown in the matching flow chart based on the geographic location service information in fig. 2, the data matching unit 103c generates the first mapping table 204 based on the matching between the common geographic location data 201 uploaded by the user and the user information 202 containing the user geographic location data of the user management unit 103 a. The data matching unit 103c generates an updated first mapping table 205 based on matching the new geographical location data 203 with the first mapping table 204 and/or the user information 202 containing the user geographical location data.
The data matching unit 103c generates the second mapping table 208 based on matching of the attribute data and/or demand data 206 uploaded by the user with the user information 202 including the second user attribute data and/or demand data 206. The data matching unit 103c generates an updated second mapping table 209 based on matching the new attribute data and/or requirement data 206 with the second mapping table 208 and/or the user information 202 containing the second user attribute data and/or requirement data 206. The matching center matches the updated first mapping table 205 with the updated second mapping table 209 to generate the service information 210 required by the user.
The service flow of the mobile internet terminal based service system of the present invention is described with reference to fig. 3. The service flow of the invention comprises the following steps:
s01: the service requires ordering by the user. A service requirement user logs in a client 101, selects a service item or fills requirement information in a requirement data acquisition unit 101b, and submits a requirement order;
s02: and matching system orders. And the system completes the matching of the service items and the service positions according to the customer order demand information.
S02 a: the flow ends. If the service demand user withdraws the demand order, the service flow is ended.
S03: the order was received for 5 service providing users nearby. The system matches 5 service providing users according to the demand order information, and the service providing user of the first reply system is the selected service providing user within 60 s.
S04: an order is received. The selected service providing user accepts the order on the client 101.
S05: and contact confirmation is carried out with the service requirement user. The selected service providing user confirms the contact with the service demand user, confirms the details, the specific position, the time, the service reward and the like of the service project; if the negotiation cannot be consistent, the process returns to S01, and the service requirement user orders again.
S06: and carrying the work necessities to the service requirement user. And after the selected service providing user and the service demand user are in contact confirmation without meeting each other, the service providing user carries the work necessities of the related service projects to go to the service demand user.
S07: and the operation is started. The service providing user starts service work according to the industry standard and the practical specification of a specific service project.
S08: and finishing the work. And the service providing user finishes the customer to determine each service item, and after self-acceptance, the work is finished, and the user is subjected to acceptance of the service requirement.
S09: the service requires user acceptance. And the service demand user completes acceptance according to the order item and the written or orally agreed service quality standard with the service providing user, and if the acceptance is unqualified, the service providing user needs to rework and then waits for acceptance again.
S10: and (4) passing. And (4) the service requirement user is qualified.
S11: the service requires payment from the user. And the service demand user completes payment according to the demand order information.
S12: the flow ends. And the service demand user finishes evaluating the service providing user in the system, and the process is ended.
For the new user, the step 1 further comprises a user registration operation, wherein the user registers or logs in with a telephone number, and the number can be used as a contact telephone for ordering. The password for registration is a short message verification code, and after the registration is successful, the mobile phone automatically records and automatically logs in. Meanwhile, the method also supports QQ and WeChat account login, completes subsequent contact data registration after login, and automatically logs in after the APP is opened next time.
And 2, the system order matching process further comprises the step that the system manually sets a position to match peripheral specific service items according to the client positioning position or the service requirement.
And step 3, the system matches 5 service providing users according to the service positions and service items confirmed by the system in step 2, and sends order requests to the 5 service providing users, and the system judges that the service providing user fed back first in 60s is an order receiving person. If the system does not receive the service providing user feedback within 60s, the system re-matches 5 service providing users according to the distance between the service providing users and the service demand users. Until the order receiving personnel are determined.
According to a preferred embodiment, the ordering of the service demand user and the matching of the service providing user are carried out according to the procedures of the step 1, the step 2 and the step 3, and the service demand user can also select the service type and the pricing mode according to the service demand of the service demand user and a price reference system provided by a system. After determining the service type and pricing model, the system will display the relevant service providing user information 202 that is online nearby in a list format, and the service requiring user can click on to view the service providing user detailed information, can specify the service providing user to place an order, or make an appointment to place an order for the service providing user. Meanwhile, the system can also display the position of the online service providing user near the service demand user in the form of a map, and can view the detailed information of the service providing user by clicking the head portrait and specify the service providing user to place an order or make an appointment for the service providing user to place the order. If the service demand user determines the service type and the pricing mode and does not specify the service providing user to place an order, the number of required people is automatically matched, the number of required people is default to 5 people, and the number of required people can be set in a background. The matching range is 5 kilometers, and the kilometer number can be set in the next day. And if the system is automatically matched, matching the nearest personnel, wherein the matching service provides the highest matching of the user according to the nearest distance and the highest service level. If the number of the idle state service providing users is less than 5, the number of the people in the order receiving state can be displayed, and the number of the people required to be displayed by the system setting is complemented. And respectively informing the service providing user in the modes of system APP ringing and mobile phone short message. The order is created by the service requirement user, and the service requirement user can click to use the two-digit coupon. When the service demand user makes an appointment for placing an order, the service demand user completes filling of service time, service place and service content, if the order is not placed in a specified manner, the required number of people is matched automatically, and 1 person is defaulted.
Step 4 also includes that the service provides the user to check the detailed information of the demand order on the system and determine the order receiving; if the service demand user can cancel the order and enter the cancellation reason after the order is received and before the work is not started, the process is ended.
According to a preferred embodiment, the predetermined service has not yet ended, but the service requiring user or the service providing user encounters an emergency situation requiring a suspension of the service. The service demand user or the service providing user sends a service ending request to the system management terminal 103 through the client terminal 101. The service requirement user or the service providing user needs to explain the reason for ending the service, namely, whether the customer personnel has an emergency or the staff has an emergency. The service requirement user is explained as an emergency situation. The service requirement user sends an end service application to the requirement data management unit 103d through the client 101. Upon receiving the end service request, the demand data management unit 103d transmits end service confirmation information to the client 101 of the service providing user. In the case where the service providing user confirms the end service confirmation information, the finance management unit 103e transmits a settlement request to the client 101 of the service requiring user. The client 101 of the service demand user issues a settlement instruction in response to the settlement request. The financial management unit 103e transmits a service charge list to the client 101 of the service requiring user in response to the settlement instruction. The finance management unit 103e adds an invisible watermark image to the service charge list when sending the confirmation instruction.
The payment unit 101c appropriately extends the confirmation period of the service requirement user for the service expense list due to the emergency situation of the service requirement user, so that the service requirement user confirms the service expense list within the period range. If the service requirement user does not confirm the service fee list in the deadline range, the financial management unit 103e regards the service requirement user as default for the service fee list, and deducts the service fee from the specified account of the service requirement user and pays the service fee to the specified account of the service providing user.
The step 11 further includes that the service requirement user can select a credit card, a payment treasure, a WeChat payment and the like to pay the service fee. Meanwhile, the coupon two-dimensional code provided by the customer can be scanned in the payment process, and then the total payment amount is generated and paid to the company unified account.
Example 1
A service data matching process of the mobile internet terminal-based service system of the present invention will be described with reference to fig. 1 and 2. The user uploads information comprising at least attribute data and geographical location data 201 via the client 101 to the server 102 of the server. The data matching unit 103c establishes a first mapping table 204 based on the geographical location data 201 uploaded by the user and a second mapping table 208 based on the user attribute data and/or demand data 206 uploaded by the user. Wherein the first mapping table 204 comprises geographical location data 201 and the second mapping table 208 comprises attribute data and/or requirement data 206. The user sends data or instructions related to the query service and/or the provision service to the server to start a new service process each time through the client 101 demand data acquisition unit 101 b. The server side comprises a server 102 and a system management side 103.
The server responds to the data or instruction sent by the user, and the server user management unit 103a and the demand data management unit 103d extract and/or update the geographic location data 201, the attribute data and/or the demand data 206 of the user based on the data or instruction sent by the user, and send the extracted and/or updated data to the data matching unit 103c, so as to complete the updating of at least the first mapping table 204 and the second mapping table 208.
The updated first mapping table 205 is a relationship list between the first user and at least one second user, which is established by the data matching unit 103c of the system management end 103 matching the updated geographic location data 203 of the current user based on the first mapping table 204 before updating and data or instructions, which are sent by the first user through the client 101 and are related to query services and/or provision services; the updated second mapping table 209 is a relationship list corresponding to the first user and at least one second user, which is established by the data matching unit 103c of the system management end 103 based on the second mapping table 208 before updating and the updated attribute data and/or the updated demand data 207 matched by the data or the instruction, which is sent by the first user through the demand data acquisition unit 101b of the client 101 and is related to the query service and/or the provision service.
According to a preferred embodiment, the server saves the updated first mapping table 205 and the updated second mapping table 209 as history mapping tables in the server. And the data matching unit of the server analyzes and processes data of at least one first mapping history mapping table and at least one second mapping history mapping table based on the history mapping tables and the neural network technology stored in the server, predicts and generates at least one first prediction mapping table and at least one second prediction mapping table, and stores the at least one first prediction mapping table and the at least one second prediction mapping table in the server. And the data matching unit of the server takes the history mapping table and at least one first prediction mapping table and at least one second prediction mapping table as basic data of next data update of the user. The server saves the mapping table updating matching time of the next service of the server by storing the historical mapping table and the prediction mapping table generated based on the neural network.
According to a preferred embodiment, the updated first mapping table 205 is a relationship list between the first user and at least one second user, which is established by the data matching unit 103c based on the first mapping table 204 before updating, the history mapping table, the first prediction mapping table, and data or instructions related to querying services and/or providing services sent by the first user via the client 101 to match the updated geographic location data 203 of the current user. The updated second mapping table 209 is a relationship list between the first user and at least one second user, which is established by the data matching unit 103c based on the second mapping table 208 before updating, the history mapping table, the second prediction mapping table, and attribute data and/or demand data 206 matched by data or instructions related to the query service and/or the provision service, which are sent by the first user via the demand data acquisition unit 101b of the client 101.
The server matches and filters the updated geographic position data 203, the updated attribute data and/or the requirement data 207 in an interactive matching manner according to data or instructions sent by users through the updated first mapping table 205 and the updated second mapping table 209, and the system management end processes data information including the updated geographic position data 203, the updated attribute data and/or the requirement data 207 and at least one matched second user list and feeds the processed data information as service information 210 back to the first user client 101 mounted on the mobile internet terminal.
The processing is that the data matching unit 103c compresses the matched and/or screened data and then sends the compressed data to the client 101. The updated geographic location data 203, the updated attribute data and/or the demand data 207 in the service information 210 are transmitted to the client 101 in a synchronous transmission manner. The synchronous transmission mode has the advantage that the code element is not required to be added and stopped independently for each character, so that the transmission efficiency is high. The service information 210 is shown to the client 101 in a list or in a manner that creates a data tag based on the electronic map of the client 101. The list is at least one second user list containing user information 202 that is matched and screened out based on the first user updated geographic location data 203, updated attribute data and/or demand data 207. The data label is at least one second user matched and screened based on the updated geographic position data 203, the updated attribute data and/or the demand data 207 of the first user, and the at least one second user containing the user information 202 is displayed on the map in a label mode based on the geographic position information in the second user information.
Example 2
The flow of matching the service providing user based on the demand data and the geographical location data uploaded by the service demand user according to the present invention is described.
The data matching unit 103c generates the first mapping table 204 based on the matching between the common geographic location data 201 uploaded by the service demand user and the service providing user information. The first mapping table 204 is a corresponding relationship list between the service demand user and at least one service providing user, which is established by the data matching unit 103c based on the common geographic location data 201 uploaded by the service demand user and the service providing user information.
The data matching unit 103c generates an updated first mapping table 205 based on the service requiring user matching the new post geographical location data 203 with the post first mapping table 204 and/or the service providing user information. The updated first mapping table 205 matches, by the data matching unit 103c, a corresponding relationship list between the service requiring user and at least one service providing user, which is established by the geographic location data 201 updated by the current user, based on the first mapping table 204 and the data or instruction related to the query service, which is sent by the service requiring user through the personal unit 101a of the client 101.
The data matching unit 103c generates the second mapping table 208 based on matching the demand data uploaded by the service demand user with the information including the service providing user. The requirement data are service items required by the user, including training service items, medical service items and household service items. The service provides user information including service providing user personal scholastic calendars, training experiences, practice experiences and skills or qualification certificates. The second mapping table 204 is a corresponding relationship list between the service demand user and at least one service providing user, which is established by the data matching unit 103c based on the user demand data uploaded by the service demand user and the service providing user information.
The data matching unit 103c generates an updated second mapping table 209 based on the matching of the updated demand data of the service demand subscriber with the second mapping table 208 and/or the service providing subscriber information. The updated second mapping table 209 is a corresponding relationship list between the service requirement user and at least one second user, which is established by the system management end 103 data matching unit 103c based on the second mapping table 208 and/or the data or instruction, which is sent by the service requirement user through the requirement data acquisition unit 101b of the client 101 and is related to the query service, matching the current real-time requirement data with the service requirement user.
The data matching unit 103c matches the updated first mapping table 205 with the updated second mapping table 209, and generates service information 210 required by the service requirement user. The service information 210 provides a user list for at least one service matched based on the geographical location of the service demanding user and the demand data. According to a preferred embodiment, the service information 210 of the present invention provides a user list for five services matched based on the geographic location of the service requirement users and the requirement data.
Example 3
The service requirement user flow is matched based on the attribute data and the geographic position data uploaded by the service providing user.
The data matching unit 103c generates the first mapping table 204 based on the matching between the geographical location data 201 uploaded by the service providing user and the service requiring user information. The first mapping table 204 is a corresponding relationship list between the service providing user and at least one service requiring user, which is established by the data matching unit 103c based on the geographic location data 201 uploaded by the service providing user and the service requiring user information.
The data matching unit 103c generates an updated first mapping table based on the service providing user matching the new geographical location data 203 with the first mapping table 204 and/or the service requiring user information. The updated first mapping table is a corresponding relationship list between the service providing user and at least one service requiring user, which is established by the data matching unit 103c based on the first mapping table 204 and the updated geographic location data 203 matched by the data or instruction, which is sent by the service providing user through the personal unit 101a and is related to providing the service.
The data matching unit 103c generates the second mapping table 208 based on the matching of the attribute data uploaded by the service providing user and the service demand user information of the demand data management unit 103 d. The attribute data includes user personal scholastic, training experience, practice experience, and skill or qualification certificates. The service requirement data are service items required by the user, including training service items, medical service items and household service items. The second mapping table 208 is a corresponding relationship list between the service providing user and at least one service requiring user, which is established by the data matching unit 103c based on the user attribute data uploaded by the service providing user and the service requiring user information of the requiring data management unit 103 d.
The data matching unit 103c may extract and/or update the attribute data of the user based on data or instructions sent by the user management unit 103a in response to the service providing user, thereby causing the data matching unit 103c to update the second mapping table 208. The updated second mapping table 209 is a corresponding relationship list between the service providing user and at least one service requiring user, which is established by the data matching unit 103c of the system management end 103 based on the second mapping table 208 and the attribute data matched by the data or instruction, which is sent by the service providing user through the client 101 and is related to providing the service.
The data matching unit 103c matches the updated first mapping table with the updated second mapping table to generate the service information 210 required by the service providing user. The service information 210 is at least one service requiring user list based on a geographical location of a service providing user and attribute data of the service providing user.
It should be noted that the above-mentioned embodiments are exemplary, and that those skilled in the art, having benefit of the present disclosure, may devise various arrangements that are within the scope of the present disclosure and that fall within the scope of the invention. It should be understood by those skilled in the art that the present specification and figures are illustrative only and are not limiting upon the claims. The scope of the invention is defined by the claims and their equivalents.

Claims (9)

1. A service system based on a mobile Internet terminal is characterized by comprising a client (101) mounted on the mobile Internet terminal and a server side comprising a server (102) and a system management side (103);
the first user communicates with the client (101) through the mobile internet terminal based on a human-computer interaction technology;
the client (101) collects first user personal attribute data and demand data (206), geographical position data (201) and data or instructions related to first user query service and/or providing service based on a human-computer interaction technology, and sends the data or instructions to the server (102) through the Internet;
the system management terminal (103) establishes a first mapping table (204) and a second mapping table (208) based on the geographic location data (201), the attribute data and the requirement data (206) uploaded to the server (102) by the first user, wherein the first mapping table (204) comprises the geographic location data (201), and the second mapping table (208) comprises the attribute data and the requirement data (206);
the system management terminal (103) completes updating of the first mapping table (204) and the second mapping table (208) based on data or instructions which are uploaded to the server (102) by the first user and are related to the query service and/or the provision service of the first user;
the server side saves the updated first mapping table (205) and the updated second mapping table (209) as historical mapping tables in a server (102);
the data matching unit (103c) of the server side analyzes and processes data of at least one first mapping history mapping table and at least one second mapping history mapping table based on a history mapping table and a neural network technology which are stored in the server (102), predicts and generates at least one first prediction mapping table and at least one second prediction mapping table, and stores the first prediction mapping table and the second prediction mapping table in the server (102);
the data matching unit (103c) of the server side takes the history mapping table and at least one first prediction mapping table and at least one second prediction mapping table as basic data of next data updating of the user;
the system management terminal (103) matches at least one second user in an interactive matching mode based on the updated first mapping table (205) and the updated second mapping table (209);
and the system management terminal (103) feeds back data information comprising the updated geographic position data (203), the updated attribute data and/or demand data (207) and the matched at least one second user list to the first user client (101) mounted on the mobile internet terminal as service information (210).
2. The mobile internet terminal-based service system of claim 1, wherein the system management terminal (103) establishes a first mapping table (204) and a second mapping table (208) based on the attribute data and/or requirement data (206) uploaded by the first user to the server and the geographical location data (201), wherein the first mapping table (204) comprises the geographical location data (201) and at least one second user list matched based on the geographical location data (201), and the second mapping table (208) comprises the attribute data and/or requirement data (206) and at least one second user list matched based on the attribute data and/or requirement data (206).
3. The mobile internet terminal-based service system of claim 1 or 2, wherein the system management terminal (103) extracts and/or updates the geographical location data (201), the attribute data, and/or the requirement data (206) of the user based on the data or the instruction related to the query service and/or the provision service uploaded to the server by the first user, thereby completing the updating of the first mapping table (204) and the second mapping table (208).
4. The mobile internet terminal-based service system of claim 1, wherein the service information (210) is data generated by the system management side data matching unit (103c) by screening and matching the updated first mapping table (205) and the updated second mapping table (209) in an interactive matching manner based on data or instructions transmitted by a user;
and the data matching unit (103c) compresses the matched and/or screened data and then sends the compressed data to the client (101).
5. The mobile internet terminal-based service system of claim 4, wherein the updated geographical location data (203), the updated attribute data and/or demand data (207) and the matched at least one second user list in the compressed data are transmitted to the client (101) in a synchronous transmission manner.
6. The service system based on a mobile internet terminal as claimed in claim 4, wherein the user views the service information (210) in a list or electronic map data tag manner based on the client (101) installed in the mobile internet terminal.
7. The mobile internet terminal-based service system of claim 1, wherein the mobile internet terminal comprises a smart phone, a notebook, a tablet computer; the man-machine interaction technology comprises but is not limited to that a user completes communication with the mobile internet terminal through a keyboard, a mouse and a display screen.
8. The mobile internet terminal-based service system of claim 1, wherein the human-computer interaction technology includes but is not limited to touch screen technology, voice processing technology, somatosensory motion recognition technology.
9. The mobile internet terminal-based service system of claim 1, wherein the mobile internet terminal acquires the geographical location information based on GPS, ibeacon, wifi, bluetooth and a mobile communication network.
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