CN105868915A - Service evaluation system based on mobile Internet service application - Google Patents

Service evaluation system based on mobile Internet service application Download PDF

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CN105868915A
CN105868915A CN201610220491.XA CN201610220491A CN105868915A CN 105868915 A CN105868915 A CN 105868915A CN 201610220491 A CN201610220491 A CN 201610220491A CN 105868915 A CN105868915 A CN 105868915A
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service
user
data
demand
services
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CN105868915B (en
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胡荣强
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SICHUAN HEXIN YUANCHUANG LABOR Co.,Ltd.
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Sichuan Yading Huyang Resource Group Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q10/0639Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06393Score-carding, benchmarking or key performance indicator [KPI] analysis
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services

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Abstract

The invention provides a service evaluation system based on mobile Internet service application. The mobile Internet service application comprises a client which is loaded on a mobile Internet terminal, and a service end which comprises a server and a system management end. The service evaluation system performs functions of reaction positivity score evaluation, service working efficiency score evaluation, service quality score evaluation and service quality comment. The system management end finishes service comprehensive score evaluation based on the reaction positivity score evaluation, the service working efficiency score evaluation, the service quality score evaluation, weight factor of the reaction positivity score evaluation, weight factor of the service working efficiency score evaluation and weight factor of the service quality score evaluation. The service evaluation system based on mobile Internet service application has advantages of realizing scoring on a service providing user, facilitating continuous self service quality improvement of the service providing user according to different service scores, and furthermore quick selection of the service providing user by a service requesting user.

Description

A kind of service evaluation system based on mobile internet service application
Technical field
The present invention relates to a kind of service evaluation system, particularly relate to a kind of service based on mobile internet service application and comment Valency system.
Background technology
Issue and search for the important need that information on services is netizen on the internet.Here information on services include with The various confession that Working Life is relevant services and demand information, as household services go out with demand, house with demand information, training service Rent information, ask rent information, recruitment information etc..
Currently, netizen when issuing service information and search information on services, is more desirable to energy on information on services issuing web site Enough based on mobile terminal issuing service information whenever and wherever possible or acquisition information on services nearby, at the same time it is wished that be obtained in that service Information provides the effective information such as service evaluation of user so that all services are more convenient, efficiently and high-quality, not only saves Cost of serving, is also the one more rationally efficient utilization of social resources simultaneously.
This patent system is only a simple combination of mobile terminal and service platform, and function is the most single.It is not related to Release news the screening with demand information and matching scheme.Never to releasing news and demand information carries out classification process.Simultaneously Do not possess releasing news and the verity of demand information carries out authentication function.
Patent of invention (application number: 201410206967.5) discloses a kind of restaurant service and evaluates system, including: Yong Hucao Make module and system management module, described user operation module include user register login module, dining room information inquiry module and Dining room evaluation module, described dining room evaluation module includes that assessment item selects module, evaluates input module and evaluate submission module, Described system management module includes that server module, registration log in management module, information inquiry management module and dining room and evaluate pipe Reason module, described system management module receives the information of described user operation module.This patent has only provided the user one Subjective assessment platform, and never provide the user objective appraisal standard so that different user by different evaluation criterions Complete service evaluation, thus cause this service evaluation not have the biggest reference value.
Summary of the invention
For the deficiency of prior art, the invention provides a kind of service evaluation system based on mobile internet service application System, it is characterised in that the application of described mobile internet service includes the client being equipped on mobile Internet terminal and includes clothes Business device and the service end of system administration end;Described service evaluation system includes reacting the evaluation of enthusiasm mark, services efficiency Mark is evaluated, service quality mark is evaluated and service quality comment;
Described system administration end group divides in reaction enthusiasm mark evaluation, services efficiency score evaluation and service quality The weight factor that the weight factor that number is evaluated and described reaction enthusiasm mark is evaluated, described services efficiency score are evaluated Completing service with the weight factor of described service quality mark evaluation provides user to service comprehensive score evaluation.
According to one preferred embodiment, described reaction enthusiasm mark evaluation includes that system administration end group needs in service User and service is asked to provide user's geographic position data, it is judged that whether the service response time exceedes response time threshold value, thus complete The reaction enthusiasm mark become is evaluated;
Described services efficiency score evaluation includes that system administration end group is in the demand data institute of demand for services user The service item allotted, it is judged that whether the services time exceedes working time threshold value, and the services efficiency score completed Evaluate;
Described service quality mark evaluate and service quality comment for demand for services user based on system administration end by demand Service item flow-sheet, quality control standard or profession service standard that Data Matching goes out and the service that completes provides user's Service Quality Amount mark evaluation and service quality comment.
According to one preferred embodiment, the described service response time provides user to receive demand for services number for service The service that receives first according to the client to demand for services user provides the identification data elapsed time of user, the most described The service response time is stored in server by system administration end;
The described services time provides user to confirm for service, and proceeding by service item to service provides user to terminate Time used by service item, and by system administration end, the described services time is stored in server.
According to one preferred embodiment, described identification data provide user to receive the clothes comprising demand data for service Business order after, by described system administration end push to service provide user client on comprise demand for services data message and Clothes provide the Quick Response Code of users personal data, and demand for services user can provide user's based on service in described identification data simultaneously Personal data complete service provider authentication.
According to one preferred embodiment, described service provides user's comprehensive score evaluation and service quality comment to store In server, the service that is showed in provides the individual unit of subscription client, and user can not be provided to revise by service.
According to one preferred embodiment, demand for services user passes through described mobile Internet based on human-computer interaction technology Terminal realizes and described client communication;
Described client based on human-computer interaction technology gather demand for services individual subscriber attribute data and/or demand data, Geographic position data and inquire about service to demand for services user and/or provide and service relevant data or instruction, and by mutual Networking sends to described server;
Described system administration end group is uploaded to the geographic position data of described server, attribute data in demand for services user And/or demand data, set up the first mapping table and the second mapping table;
Described system administration end group in demand for services user upload onto the server with demand for services user inquire about service and/ Or offer services relevant data or instruction completes the first mapping table and the renewal of the second mapping table;
Described system administration end group after updating the first mapping table and after updating the second mapping table in the way of mutual coupling Match at least one service and user is provided;
And attribute data and/or demand number after geographic position data after renewal being comprised by described system administration end, updated According to this and match at least one service provide user list data message feed back to be equipped on movement as information on services The demand for services subscription client of internet terminal.
According to one preferred embodiment, the genus that described system administration end group uploads onto the server in demand for services user Property data and/or demand data and geographic position data set up the first mapping table and the second mapping table, and wherein, described first reflects Firing table includes that geographic position data and at least one service matched based on geographic position data provide user list, described Second mapping table include attribute data and/or demand data and match based on attribute data and/or demand data to A few service provides user list.
According to one preferred embodiment, described system administration end group in demand for services user upload onto the server with Inquiry service and/or offer service relevant data or instruction is extracted and/or the renewal geographic position data of user, attribute data And/or demand data, thus complete the first mapping table and the renewal of the second mapping table.
According to one preferred embodiment, service end is reflected after the first mapping table after described renewal and described renewal second Firing table is stored in server as history mapping table;
The data matching unit of service end is based on being stored in history mapping table and the nerual network technique of server, at least One first mapping history mapping table and second maps history mapping table and carries out data analysis and process, it was predicted that and generate at least one Individual first prediction mapping table and the second prediction mapping table are stored in server;
The data matching unit of described service end is by described history mapping table and at least one first prediction mapping table and the The basic data that two prediction mapping tables update as secondary data under user.
According to one preferred embodiment, described information on services is that the data matching unit of system administration end is based on service Data that demand user sends or instruction by the first mapping table after updating and after updating the second mapping table with mutual coupling Mode carries out the data screened and mate and produce;
And sent after the data compression after overmatching and/or screening extremely with compression data mode by data matching unit Client.
The service evaluation system based on mobile internet service application that the present invention provides at least has the advantage that
1, the service evaluation system of the mobile internet service application of the present invention achieves and provides user to comment service Divisional processing, is conducive to service to provide user constantly to improve own services quality according to difference service score, is conducive to clothes simultaneously Business demand user quickly selects required service to provide user.
2, other user of reception that the mobile internet service application of the present invention is demand for services user's quickness and high efficiency provides Service become possibility, make simultaneously service provide user's efficient quick provide service to become possibility for other user. Every user is present in society, also can serve society, moved mutually by this while needs society provides it service The Internet services application makes all services more convenient, efficient and high-quality, has not only saved cost of serving, is also society simultaneously The one of resource is more reasonably utilized.
3, in the mobile internet service application of the present invention, the user of service management unit verifies that identification module is between user The service of high-effect high-quality provides quality assurance and safety guarantee.
Accompanying drawing explanation
Fig. 1 is the system module schematic diagram of the present invention;
Fig. 2 is the information on services coupling flow chart of the present invention;
Fig. 3 is first mapping table of mobile internet service application of the present invention, the second mapping table foundation and the first mapping The schematic diagram that table and the second mapping table update;With
Fig. 4 is the Service Order order flow chart of the present invention.
Reference numerals list
101: client 101a: individual's unit 101b: demand data collecting unit
101c: payment unit 102: server 103: system administration end
103a: service management unit 103b: service info element 103c: data matching unit
103d: demand data administrative unit 103e: financial management unit
201: geographic position data 202: user profile
203: geographic position data 204: the first mapping table after renewal
205: the first mapping table 206 after renewal: attribute data and/or demand data
207: attribute data and/or demand data 208: the second mapping table after renewal
209: the second mapping table 210 after renewal: information on services
S01: demand for services user place an order S02: system order coupling
S02a: flow process terminates S03: 5 services nearby provide user to receive order
S03b is not replied: again mating service nearby provides user in the S03a:60 second
S04: receive order S05: user contacts with demand for services
S06: carry work necessary and go to S07 at demand for services user: start working
S08: end-of-job S09: demand for services user acceptance
S09a: defective S09b: do over again
S10: acceptance(check) S11: demand for services user-pay
S11a: background process S12: service terminates
Detailed description of the invention
It is described in detail with embodiment below in conjunction with the accompanying drawings.
Illustrate that in conjunction with Fig. 1 and Fig. 2 the mobile internet service of the present invention applies the functional module comprised.Of the present invention Mobile internet service application is to user's geographic position data, attribute data and/or demand number based on mobile Internet terminal Configure according to the 206 a kind of networkings carrying out being mutually matched or organizing, be used for providing Data Matching and screening service to meet user Demand and expectation.
Mobile internet service of the present invention application includes being equipped on client 101 and the service end of mobile Internet terminal. Described service end includes server 102 and system administration end 103.Described client 101 includes for submitting to or upload user Humanized data, geographical position number are to the individual unit 101a of server 102, for submitting to or upload user demand data extremely clothes The demand data collecting unit 101b of business device and payment unit 101c.Described system administration end 103 includes service management unit 103a, information on services 210 unit 103b, data matching unit 103c, demand data administrative unit 103d and financial management unit 103e。
The service evaluation system of the present invention includes reacting the evaluation of enthusiasm mark, services efficiency score is evaluated, service Mass fraction is evaluated and service quality is commented on.Service provides user to receive demand for services data to the client of demand for services user End 101 receives service first provides the identification data elapsed time of user for servicing the response time.Simultaneity factor manages The service response time is stored in server 102 by end 103.Identify that data provide user to receive the clothes comprising demand data for service Business order after, by system administration end 103 push to service provide user client 101 on comprise demand for services data message Kimonos provides the Quick Response Code of users personal data.Demand for services user can service the individual of offer user based on identifying simultaneously in data Personal data completes service provider authentication.
Service provide user confirm to proceed by service item to service and provide user to terminate the time used by service item be The services time.And by system administration end 103, the described services time is stored in server 102.
System administration end 103 provides user's geographic position data based on demand for services user and service, it is judged that service reaction Whether the time exceedes response time threshold value, thus the reaction enthusiasm mark evaluation completed.Response time threshold value is mobile terminal What electronic chart positional information coupling based on demand for services user and service offer user generated takes public bus network and walking Arrive at required time.
The data matching unit 103c demand data based on demand for services user of system administration end 103 matches service and needs Seek user's required service project.Service item time prediction is completed by service info element 103b.And predicted time is positioned work Make time threshold.Judged whether the services time exceedes working time threshold value by service management unit 103a, thus complete Services efficiency score is evaluated.
The service item stream that service info element 103b of system administration end 103 will be matched by data matching unit 103c Journey, quality control standard or profession service standard push on demand for services subscription client 101.Demand for services user is based on clothes Business project flow process, quality control standard or profession service standard complete clothes in the demand data collecting unit 101b of client 101 Business provides QoS of customer mark to evaluate and service quality is commented on.
The service management unit 103a of system administration end 103 divides based on reaction enthusiasm mark evaluation, services efficiency Mass fraction evaluation and the weight factor of described reaction enthusiasm mark evaluation, described services efficiency are evaluated and serviced to number The weight factor of mark evaluation and the weight factor of described service quality mark evaluation complete service provides user to service comprehensive obtaining Divide and evaluate.Service provides the comprehensive score evaluation of user and service quality comment to be stored in server 102, and the service that is showed in provides The individual unit 101a of subscription client 101, and user can not be provided to revise by service.
Demand for services user can be realized and described client by described mobile Internet terminal based on human-computer interaction technology 101 communications.Described client 101 can based on human-computer interaction technology gather individual subscriber attribute data and/or demand data 206, Geographic position data 201 and demand for services user service relevant data or instruction to inquiry service and/or offer, and pass through The Internet sends to server 102.Described mobile Internet terminal includes smart mobile phone, notebook, panel computer.Described man-machine Interaction technique includes but not limited to that user completes to communicate with mobile Internet terminal by keyboard, mouse, display screen.Described Human-computer interaction technology includes but not limited to touch screen technology, voice processing technology, body-sensing action recognition technology.
Client 101 can meet demand for services user and service provides user to be used in conjunction with.Demand for services user can be based on The individual unit 101a of described client 101 gathers the user profile 202 of demand for services user, and sends collection information to clothes Business device 102 preserves.Described demand for services user profile 202 includes demand for services address name, phone, conventional address, in real time Location.Described conventional geographical position is subscriber household address or business address.Described real-time address be mobile Internet terminal based on GPS, ibeacon, wifi, bluetooth and mobile radio communication obtain described geographic position data.Described individual unit 101a also includes Receive the function of mobile internet service Application Hints, be used for checking system PUSH message and history message, it is possible to reception Message categories and alerting pattern are configured.Described individual unit 101a is also equipped with account balance prompt facility, is used for showing use Family current account Stored Value remaining sum.Described individual unit 101a is also equipped with management and shows coupon functionality, can be used for checking and currently may be used Use reward voucher and the reward voucher used, and reward voucher currently can be used to use random preferential code as sign.
The demand data collecting unit 101b of described client 101 can be used for checking that current demand order status and history need Seek information.Described demand data collecting unit 101b can be used for submission or upload user individual commonly uses demand data and real-time requirement Data are to server 102.Described demand data collecting unit 101b can count demand for services use according to historic demand information The conventional demand data at family, described conventional demand data is conventional service item needed for user, including training service project, medical treatment Service item and household services project.Demand for services user completes demand data in described demand data collecting unit 101b and fills in And submit to.The data content filled in includes that required service project, address of service, service time, service provide user gradation.According to One preferred embodiment, and demand for services user can also provide price reference hierarchy according to own services demand coupling system Select COS and valuation model.After determining COS and valuation model, demand data collecting unit 101b will be with list Mode show near online related service user profile 202 is provided, demand for services user can put out to check that service provides User Detail, may specify that this service provides user to place an order, or it is carried out reservation places an order.Described service provides user detailed Information includes providing COS, the grade of service and the time period accepted an order.Meanwhile, described demand data collecting unit With the form of map, 101b can also show that the online service near demand for services user provides customer location, click on head portrait and then may be used Check that service provides User Detail, may specify that this service provides user to place an order or it is carried out reservation and places an order.Customer service In demand data collecting unit 101b, demand user can confirm that current demand order starts Fare determined by travel time and terminates current order.
Demand for services user can consult historic demand information, described historic demand by demand data collecting unit 101b Information from the close-by examples to those far off presents with list mode according to away from phase today.Described historic demand information content includes that demand information produces day Phase, Demand and service kind, rate situation, service satisfaction and service provide user's contact method.According to a preferred enforcement Mode, demand for services user can select its service that is satisfied or that be familiar with in historic demand information and provide user, and for clothes Business provides user's reservation to place an order.Described client 101 also includes that payment unit 101c, demand for services user pass through payment unit 101c scan service provides payment unit 101c of subscription client 101 to determine, and the Quick Response Code of collection amount completes to pay.Service Demand user can be to select the mode payment services expenses such as the then credit card, Alipay, wechat payment.Meanwhile, permissible in payment process The reward voucher Quick Response Code that scan service demand user self provides, then generates the total payoff amount of money, pays and unify account to company.
Service provides user can gather service based on 101 people unit 101a of client and provides the user profile 202 of user, Described user profile 202 includes that service provides individual subscriber attribute data and geographic position data 201, and by acquisition attributes data Send to server 102 with geographic position data 201 and preserve.Described personal attribute's data include that service provides address name, electricity Words, conventional address, individual's educational background, training experience, working experience, technical ability or qualification certificates.Described individual unit 101a also can set Put or upload service provides user to provide the information such as service type, service times, length of service and participation training project.Described People unit 101a can also show that service provides the grade of service and the service evaluation received of service offer user of user Information.The described grade of service is that system is according to userspersonal information's integrity degree, individual's educational background, training experience, working experience and skill Energy or qualification certificates, practicing time and service evaluation situation comprehensively determine.And the described grade of service and service evaluation service carry Can not revise for user self.Service simultaneously provides user can check personal account information in individual unit 101a.Described individual Accounts information includes guarantee fund's remaining sum, information management expense remaining sum, the last commission situation and this month commission income situation.Described The sequence information that information management expense provides user to push for payment unit 101c for service is taken.
Described service provides user to check or the single letter of processing system group in the demand data collecting unit 101b of client 101 Breath, connect demand order and historic demand information.Service provides user can check based on demand data collecting unit 101b System recommendation demand order details, and decide whether to accept to respond this order.Described recommended requirements order details bag Include service item, service time, service location and the information such as rate grade and charging way.Described demand data collecting unit 101b can provide user's particular location to provide demand order navigation Service based on order placement service position and service.Described demand data Collecting unit 101b can send demand order based on service offer user operation to demand for services user and start request.Service needs Ask user in client 101 confirms an order, service after providing user to receive demand data collecting unit 101b confirmation Start working.After service provides user to complete demand order items, and oneself checks and accepts, by demand data collecting unit 101b to Client sends order ending request, confirms an order end in demand data collecting unit 101b after customs inspection is qualified.Service carries Reservation demand sequence information, reasonable arrangement working time can be checked based on demand data collecting unit 101b for user.Meanwhile, clothes Business provides user can check historic demand information based on demand data collecting unit 101b, and according to client in historic demand information Review information improves service quality.Service provide user can in described client 101 payment unit 101c for service platform to work as Front order is collected money, and can check and accept individual's wages gathering in payment unit 101c simultaneously.
Service management unit 103a is UAD, conventional geography in the user profile 202 realizing client 101 Position and the management of real-time geographical locations.Described information management includes newly-increased or disables user account, revises or inquires about user and write from memory The information such as the blacklist recognizing address, standby call and user setup.User profile 202 data management also includes that inquiry services user Numbering, service user name, expenses standard and explanation, guarantee fund's payout status, complete data situation, training situation, service type, Income statistics, service provide user gradation, binding bank's card number and information charge to deduct fees standard etc..Described administrative center simultaneously can base Pay situation and the examination & verification of training situation in userspersonal information's truth, guarantee fund or Add User.
Described service management unit 103a includes user's grade of service evaluation module, the described grade of service be system according to Userspersonal information's integrity degree, individual's educational background, training experience, working experience and technical ability or qualification certificates, practicing time and user Evaluation situation comprehensively determines.Service info element 103b of system administration end 103 includes for showing that service provides to user The available service item of user, realizes increasing service item, revising or delete management simultaneously.Described information on services pipe Reason unit 103b also includes that service item is shown and service charging way management.Described service charging mode is according to different cities class The different services of other different service item provide user gradations and different.Described city category is divided into first class city, two grades of cities City, three grades of cities, level Four cities.
The data matching unit 103c of described system administration end 103 is used for mating demand for services user and service provides user Service data and position data.The data matching unit 103c of described system administration end 103 can be based on demand for services user The geographic position data 201 passed and the first of user profile 202 foundation of the service management unit 103a of system administration end 103 reflects Firing table 204.The UAD that described system administration end 103 data matching unit 103c can upload based on demand for services user And/or demand data 206 and comprise service and provide the user profile 202 of UAD and/or demand data 206 to set up The second mapping table 208.Described system administration end 103 data matching unit 103c can based on described service management unit 103a and Data or instruction that demand data administrative unit 103d sends in response to demand for services user are extracted and/or update the geography of user Position data 201, attribute data and/or demand data 206, thus make the data matching unit of described system administration end 103 First mapping table 204 and the second mapping table 208 are updated by 103c.The data matching unit of described system administration end 103 103c to after new first mapping table 205 and after the second mapping table 209 is updated in the way of mutual coupling after updating geographical Position data 203, update after attribute data and/or the coupling of demand data 207 and screening.The number of described system administration end 103 It is back to described after the data after overmatching and/or screening being processed according to matching unit 103c as information on services 210 In the client 101 of user.
Described first mapping table 204 is the geographical position that described data matching unit 103c uploads based on demand for services user Data 201 and described service management unit 103a and the demand for services user that sets up and at least one service provide that user's is corresponding Relation list.Described second mapping table 208 is that the user that described data matching unit 103c uploads based on demand for services user belongs to Property data and/or demand data 206 and the demand for services user that sets up and at least one service corresponding relation row of user are provided Table.
After described renewal, the first mapping table 205 is that described data matching unit 103c is based on the first mapping table 204 and service Demand user services relevant data through what the individual unit 101a of client 101 sent to inquiry service and/or offer or refers to The demand for services user that order matches geographic position data 203 after user updates and sets up provides user's with at least one service Corresponding relation list.After described renewal, the second mapping table 209 is that described data matching unit 103c is based on the second mapping table 208 He Demand for services user services relevant through what client 101 demand data collecting unit 101b sent to inquiry service and/or offer Data or the renewal that goes out of instructions match after attribute data and/or demand data 207 and the demand for services user that sets up with at least One service provides the corresponding relation list of user.
Described demand data administrative unit 103d for manage demand for services user upload onto the server 102 demand number According to.The financial management unit 103e of described system administration end 103 is used for regulatory requirement order financial settlement.
As shown in Figure 2 based on geo-location service information matches flow chart, data matching unit 103c needs based on service The conventional geographic position data 201 asking user to upload services offer user geographical position number with comprising of service management unit 103a According to user profile 202 match, generate the first mapping table 204.Data matching unit 103c is based on new rear geographical position number According to 203 and first mapping table 204 and/or comprise service and provide the user profile 202 of geographic position data of user to match life Become the first mapping table 205 after updating.
Attribute data that data matching unit 103c uploads based on demand for services user and/or demand data 206 with comprise Service provides the user profile 202 of UAD to match, and generates the second mapping table 208.Data matching unit 103c base With new rear attribute data and/or demand data 206 and the second mapping table 208 and/or service offer is comprised in demand for services user The user profile 202 of UAD matches and generates the second mapping table 209 after renewal.Described coupling center is to after updating the One mapping table 205 mates with the second mapping table 209 after renewal, generates demand for services user's required service information 210.
In conjunction with Fig. 4, the service procedure that the present invention applies based on mobile internet service is described.Service procedure of the present invention includes Step once:
S01: demand for services user place an order.Demand for services user logs in client 101, in demand data collecting unit 101b Select service item or fill in demand information, submitting demand order to;
S02: system order mates.System, according to customer order demand information, completes service item and service location matches.
S02a: flow process terminates.If demand for services user recalls demand order, service procedure terminates.
S03: 5 services nearby provide user to receive order.System sequence information according to demand, mating 5 services provides User, in 60s, the service of first answering system provides user to provide user for selected service.
S04: receive order.Selected service provides user to accept an order in client 101.
S05: user contacts confirmation with demand for services.Selected service provides user and demand for services user to contact confirmation, Confirmed service item specific, particular location, time, service recompense etc.;If cannot be consensus, flow process returns S01, demand for services User places an order again.
S06: carry work necessary and go at demand for services user.Selected service provides user and demand for services user Contact confirms, after both sides are without demur, the work necessary that service provides user to carry related service project goes to demand for services to use At family.
S07: start working.Service provides user according to industry standard and specific service project operation specification, starts service Work.
S08: end-of-job.Service offer user completes client and determines respective services project, after oneself checks and accepts, and work knot Bundle, demand user acceptance to be serviced.
S09: demand for services user acceptance.Demand for services user according to order items and with service provide user written or Verbal contract service quality standard, completes to check and accept, if checking and accepting defective, service provides user need to treat after doing over again again to check and accept.
S10: qualified.Demand for services user acceptance is qualified.
S11: demand for services user-pay.Demand for services user sequence information according to demand, completes payment.
S12: flow process terminates.Demand for services user completes to provide service the service quality evaluation of user in system, terminates Flow process.
Described step 1, for new user, also includes that user registers operation, user with phone number registration or login, Placing an order also can be with this number as telephone number.Registering and use password as short message verification code, after succeeding in registration, mobile phone is remembered automatically Record, automated log on.Meanwhile, also supporting QQ, wechat account logs in, and completes subsequent contact people's Details Registration, open next time after login Automated log on after APP.
Described step 2 system order matching process, also includes that system is according to client position location or demand for services user's hands Move and location matches periphery special services project is set.
Described step 3 also includes, system, according to the service position of system validation in described step 2 and service item, mates 5 Individual service provides user, and provides user to send order request to described 5 services, and system is judged to feed back at first in 60s Service provide user be order reception personnel.If system does not receives described service in 60s and provides user feedback, then system root There is provided user again to mate 5 services with demand for services user distance according to service and user is provided.Until determining order reception personnel.
According to one preferred embodiment, demand for services user places an order and services offer user's coupling except according to described step Outside the flow process of rapid 1, step 2 and step 3, demand for services user can also provide price ginseng according to own services demand coupling system System of examining selects COS and valuation model.After determining COS and valuation model, system will show in the way of list Neighbouring online related service provides user profile 202, and demand for services user can put out to check that service provides user to believe in detail Breath, may specify that this service provides user to place an order, or it is carried out reservation places an order.Meanwhile, system can also show with the form of map Show that the online service near demand for services user provides customer location, click on head portrait and then can check that service provides user to believe in detail Breath, may specify that this service provides user to place an order or it is carried out reservation and places an order.If demand for services user determines COS and meter After valency pattern, not specified service provides user to place an order, then according to required number Auto-matching, required number gives tacit consent to 5 people, and this people Number can be arranged on backstage.Matching range is 5 kilometers, and this milimeter number can be arranged the day after tomorrow.If system Auto-matching, mate recently Personnel, coupling service provides user by closest, the highest coupling of the grade of service.If idle condition service provides user less than 5 People, can show that, just the personnel of order state, what top-up system was arranged needs display number.With the ring of system APP and mobile phone Note mode respectively notify service provide user.If creating order is that demand for services user has two bit code reward vouchers, permissible Click on and use.When demand for services user reservation places an order, demand for services user completes service time, place and service content and fills in, If not carrying out appointment to place an order, then according to required number Auto-matching, required number gives tacit consent to 1 people.
Affiliated step 4 also includes, service provides user to check demand order details in system, and determines order; If after order, before not having started work, demand for services user can cancel an order, and reason is cancelled in typing, then this flow process terminates.
According to one preferred embodiment, predetermined service does not also terminate, but demand for services user or service provide User runs into emergency situations, needs out of service.Demand for services user or service provide user by client 101 to system pipes Reason end 103 sends and terminates service request.Demand for services user or service provide user to need the reason to terminating service to say Bright, it is i.e. client personnel generation emergency situations or staff occurs emergency situations.The shape that happens suddenly is there is with demand for services user Condition illustrates.Demand for services user sends end service request by client 101 to demand data administrative unit 103d.Need After asking Data Management Unit 103d to receive end service request, provide the client 101 of user to send to service and terminate service Confirmation.In the case of service provides user to terminating service confirmation confirming, financial management unit 103e to The client 101 of demand for services user sends settlement request.The client 101 of demand for services user, in response to settlement request, is sent out Go out tally order.Financial management unit 103e response tally order sends service fee to the client 101 of demand for services user Inventory.Service fee inventory is added sightless watermarking images when sending and confirming instruction by financial management unit 103e.
Owing to demand for services user occurs emergency situations, payment unit 101c by demand for services user to service fee inventory Confirmation time limit proper extension, make demand for services user in deadline range, service fee inventory be confirmed.If service needs Ask user not confirm service fee inventory at deadline range, then financial management unit 103e is considered as demand for services user Giving tacit consent to service fee inventory, the destiny account to demand for services user is taken off service fee and provides user's to service Destiny account payment services expense.
Described step 11 also includes, demand for services user can be to select, and the mode such as the credit card, Alipay, wechat payment pays Service fee.Meanwhile, payment process can scan the reward voucher Quick Response Code that client provides, then generate the total payoff amount of money, Pay and unify account to company.
Embodiment 1
The service Data Matching flow process based on mobile internet service application of the present invention is described in conjunction with Fig. 1 and Fig. 2.Service Demand user uploads the information including at least attribute data and geographic position data 201 to described service end via client 101 Server 102.The geographic position data 201 that data matching unit 103c uploads based on demand for services user sets up the first mapping The second mapping table 208 set up by table 204 and the attribute data uploaded based on demand for services user and/or demand data 206.Wherein, Described first mapping table 204 includes that geographic position data 201, described second mapping table 208 include attribute data and/or demand number According to 206.Demand for services user sends via described client 101 demand data collecting unit 101b and services with inquiry and/or carry The data relevant for service or instruction open the newest service processes to described service end.Told service end includes server 102 and system administration end 103.
Data that service end sends in response to demand for services user or instruction, and by service end service management unit 103a and Data or instruction that demand data administrative unit 103d sends based on demand for services user are extracted and/or update the geographical position of user Put data 201, attribute data and/or demand data 206, and the data extracted and/or update are sent to data matching unit 103c, thus complete at least the first mapping table 204 and renewal of the second mapping table 208.
After renewal the first mapping table 205 be described system administration end 103 data matching unit 103c based on update before The data relevant to inquiry service and/or offer service that first mapping table 204 sends through client 101 with demand for services user Or the demand for services user that instructions match goes out geographic position data 203 after active user updates and sets up carries with at least one service For the relation list that user is corresponding;After renewal, the second mapping table 209 is the data matching unit 103c of described system administration end 103 Send through the demand data collecting unit 101b of client 101 based on the second mapping table 208 before updating and demand for services user To inquiry service and/or attribute data and/or demand data after the renewal that the relevant data of service or instructions match go out is provided 207 and the demand for services user that sets up relation list corresponding to user provides with at least one service.
According to one preferred embodiment, service end is by the second mapping table after the first mapping table 205 after renewal and renewal 209 are stored in server 102 as history mapping table.The data matching unit 103c of service end is based on being stored in server 102 History mapping table and nerual network technique, at least one first map history mapping table and second map history mapping table enter Row data analysis and process, it was predicted that and generate at least one first prediction mapping table and second prediction mapping table be stored in server 102.The data matching unit 103c of described service end is by described history mapping table and at least one first prediction mapping table and the The basic data that two prediction mapping tables update as secondary data under user.Service end is by preserving history mapping table and based on nerve The mode of the prediction mapping table that network generates saves the mapping table next time serviced of service end and updates match time.
According to one preferred embodiment, after renewal the first mapping table 205 be described data matching unit 103c based on The first mapping table 204, history mapping table, the first prediction mapping table and demand for services user before renewal send through client 101 To inquiry service and/or provide the relevant data of service or instructions match to go out geographic position data 203 after active user's renewal And the demand for services user set up relation list corresponding to user provides with at least one service.Second mapping table 209 after renewal For described data matching unit 103c based on the second mapping table 208 before updating, history mapping table, the second prediction mapping table kimonos Business demand user services relevant through what the demand data collecting unit 101b of client 101 sent to inquiry service and/or offer Data or the attribute data that goes out of instructions match and/or demand data 206 and the demand for services user that sets up takes with at least one Business provides the relation list that user is corresponding.
Wherein, described service end sends according to demand for services user data or instruction are by the first mapping table after updating 205 and after updating the second mapping table 209 in the way of mutual coupling, be updated rear geographic position data 203, update after attribute Data and/or the coupling of demand data 207 and screening, and geographic position data after renewal will be comprised by described system administration end 203, after updating, attribute data and/or demand data 207 and at least one service of matching provide the data of user list Information feeds back to be equipped on the client of the demand for services user of mobile Internet terminal as information on services 210 after processing 101。
Information on services 210 be processed as data matching unit 103c by through overmatching and/or screening after data compression after with Compression data mode sends to client 101.Attribute after geographic position data 203, renewal after updating in described information on services 210 Data and/or demand data 207 are transmitted to client 101 with Synchronous Transfer Mode.The advantage of Synchronous Transfer Mode is to need not Each character has individually been added, stop element, therefore efficiency of transmission is higher.Information on services 210 is with list or based on client 101 Electronic chart and set up data label mode and be showed in client 101.Described list be based on demand for services user update after Reason position data 203, update after attribute data and/or demand data 207 mate and filter out comprise user profile 202 extremely A few service provides user list.Described data label be update based on demand for services user after geographic position data 203, more At least one service offer user that after new, attribute data and/or demand data 207 are mated and filtered out, and provide based on service Geographical location information in user profile, provides user to show with tagged manner at least one service comprising user profile 202 On map.
Embodiment 2
The first mapping table applied by the mobile internet service of the present invention and the foundation of the second mapping table and as a example by updating.
As it is shown on figure 3, the first mapping table includes that the geographic position data of demand for services user and at least one service carry Geographic position data for user.Wherein, the geographic position data of demand for services user is that demand for services user is through client 101 Upload.At least one service provides the geographic position data of user to be that data matching unit 103c is based on demand for services user The geographic position data passed mates out from the user profile of service management unit 103a.Such as, on demand for services user Pass geographic position data be A ground, data matching unit 103c match from the user profile of service management unit 103a to The service that a few geographical position is relevant to A ground provides user, and the service in the i.e. first mapping table provides user A1, service to provide User A2 ... service provides user An.
Second mapping table includes demand data and the attribute number of at least one service offer user of demand for services user According to.Wherein, the demand data of demand for services user is that demand for services user uploads through client 101.At least one service carries Attribute data for user is that the demand data that data matching unit 103c uploads based on demand for services user manages list from user The user profile of unit 103a mates out.Such as, the demand data that demand for services user uploads is B, data matching unit 103c matches the service relevant to B of at least one attribute data from the user profile of service management unit 103a and provides use Family, the service in the i.e. second mapping table provides user B1, service to provide user B2 ... service provides user Bp.
Demand for services user sends the data relevant to inquiry service or instruction through client 101.Data matching unit The first mapping table after updating is set up in geographical position after 103c updates according to the first mapping table and demand for services user.Such as, The real-time geographical locations of demand for services user through for mobile Internet terminal based on GPS, ibeacon, wifi, bluetooth and movement Communication network orientates C ground as, or by client 101 geographical position of demand for services user is updated to C, then demand for services Geographical position after user updates is C ground.C ground with place not far from one another, A ground, such as same street;Can also be and A ground Place relatively far apart, such as different cities.If C ground is place not far from one another with A ground, such as same street, Data Matching list The service that unit 103c is with can matching at least one geographical position and C from n of the first mapping table service offer user relevant Thering is provided user, the service in the first mapping table after i.e. updating provides user C1, service to provide user C2 ... service provides to be used Family Cm.Now, m≤n.If C ground is with A ground relatively far apart, as in different cities, matched and C in the first mapping table Be correlated with at least one service provide user, then data matching unit 103c can be from the user profile of service management unit 103a In with matching at least one geographical position and C relevant service user is provided, the service in the first mapping table after i.e. updating User C1, service is provided to provide user C2 ... service provides user Cm.Now, the magnitude relationship that m Yu n does not determine.
Demand for services user sends the data relevant to inquiry service or instruction through client 101.Data matching unit Attribute data after 103c updates according to the second mapping table and demand for services user sets up the second mapping table after updating.Such as, The demand data of demand for services user is updated to D by client 101, then the demand data after demand for services user updates is D. The demand data that D is the most relevant to B, as belonged to household services field;D can also be demand data incoherent with B, such as B Being household services fields, D is training service field.If D to B is relevant demand data, data matching unit 103c can be from P service of two mapping tables provides and matches the service offer user that at least one attribute data is relevant to D in user, i.e. updates After the second mapping table in service provide user D1, service provide user D2 ... service provide user Dq.Now, q≤p. If D Yu B is incoherent demand data, the second mapping table cannot match at least one clothes that demand data is relevant to D Business provides user, then data matching unit 103c can match at least one genus from the user profile of service management unit 103a Property the data service relevant to D user is provided, after i.e. updating, the service in the second mapping table provides user D1, service to provide user D2 ... service provides user Dq.Now, the magnitude relationship that q Yu p does not determine.
To the second mapping table after the first mapping table after updating and renewal by data matching unit 103c with mutual coupling Mode carry out service and the mating and/or screening of demand, and using the data after coupling and/or screening as information on services return To demand for services subscription client 101.
With an instantiation, the first mapping table and the foundation of the second mapping table and renewal are described below.
Demand for services user is " Chengdu Wu Hou District " through the geographic position data that client 101 is uploaded.Data Matching list Unit 103c matches at least one geographical position based on " Chengdu Wu Hou District " from the user profile of service management unit 103a The service relevant to " Chengdu Wu Hou District " provides user.First mapping table include the geographic position data of demand for services user with And at least one service provides the geographic position data of user.The demand data that demand for services user uploads through client 101 is " household services ".Data matching unit 103c matches from the user profile of service management unit 103a based on " household services " The service that at least one attribute data is relevant to " household services " provides user.Second mapping table includes the need of demand for services user Data and at least one service is asked to provide the attribute data of user.
Demand for services user sends the number of " Chengdu Wu Hou District Wang Jianglu, household services house clean " through client 101 According to, then the geographic position data of demand for services user is updated to " Chengdu Wu Hou District Wang Jianglu ", data matching unit therewith 103c provides from n service of the first mapping table and matches at least one geographical position and " Wangjiang, Chengdu Wu Hou District user Road " relevant service provides user, thus sets up the first mapping table after renewal.Data matching unit 103c is from the second mapping table P service provide in user the service offer use that at least one attribute data is relevant to " household services house cleaning " be provided Family, thus set up the second mapping table after renewal.Or
Demand for services user sends the data of " Jinjiang District, Chengdu, training service " through client 101, then demand for services is used The geographic position data at family is updated to " Jinjiang District, Chengdu " therewith, and data matching unit 103c is from n clothes of the first mapping table Business provides and can not match the service offer user that at least one geographical position is relevant to " Jinjiang District, Chengdu " in user, then count From the user profile of service management unit 103a, at least one geographical position and " Chengdu brocade is matched according to matching unit 103c Jiang Qu " relevant service provides user, thus sets up the first mapping table after renewal.Data matching unit 103c maps from second P service of table provides the service offer that can not match at least one attribute data in user relevant to " training service " to use Family, then data matching unit 103c match from the user profile of service management unit 103a at least one attribute data with The service that " training service " is relevant provides user, thus sets up the second mapping table after renewal.
After the first mapping table after updating and renewal second is reflected in the way of mutual coupling by data matching unit 103c Firing table is carried out service and the mating and/or screening of demand, and coupling and/or the data after screening is back to as information on services Client 101.Use and be originally served by, user can be allowed to obtain service nearby or provide service.
Embodiment 3
As a example by the service evaluation of the present invention.The service evaluation system of the present invention includes that reacting enthusiasm mark evaluates, takes Work and make efficiency score evaluation, service quality mark evaluation and service quality comment.Service is provided user by system administration end 103 Receive demand for services data to demand for services user client 101 first receive service provide user identification data institute Elapsed time is designated as servicing the response time.The service response time is stored in server 102 by simultaneity factor management end 103.Know After other data provide user to receive the Service Order comprising demand data for service, system administration end 103 push to service and carry The Quick Response Code of users personal data is provided for the demand for services data message kimonos that comprises in the client 101 of user.Service needs Ask user the personal data of user can be provided to complete service provider authentication based on identifying data service simultaneously.
Service is provided user to confirm by system administration end 103, and proceeding by service item to service provides user to terminate service Time used by project is designated as the services time.And by system administration end 103, the described services time is stored in server 102。
System administration end 103 provides user's geographic position data based on demand for services user and service, it is judged that service reaction Whether the time exceedes response time threshold value, thus the reaction enthusiasm mark evaluation completed.Response time threshold value is mobile terminal What electronic chart positional information coupling based on demand for services user and service offer user generated takes public bus network and walking Arrive at required time sum.Such as, demand for services user is on A ground, and service provides user at B ground, mobile terminal electronics Map based on A and B ground positional information generate fastest to reaching layout, quickest route figure comprises take public transport part and need Walking circuit pack, the described threshold of reaction time be electronic chart prediction to take public transport part required time pre-with electronic chart The time sum of the walking circuit required time surveyed.
The data matching unit 103c demand data based on demand for services user of system administration end 103 matches service and needs Ask user's required service project and project work amount.Service item time prediction is completed by service info element 103b.And will be pre- Survey timi requirement working time threshold value.Judged whether the services time exceedes working time threshold by service management unit 103a Value, thus the services efficiency score evaluation completed.
The service item stream that service info element 103b of system administration end 103 will be matched by data matching unit 103c Journey, quality control standard or profession service standard push on demand for services subscription client 101.Demand for services user is based on clothes Business project flow process, quality control standard or profession service standard complete clothes in the demand data collecting unit 101b of client 101 Business provides QoS of customer scoring and service quality evaluation.
The service management unit 103a of system administration end 103 divides based on reaction enthusiasm mark evaluation, services efficiency Mass fraction evaluation and the weight factor of described reaction enthusiasm mark evaluation, described services efficiency are evaluated and serviced to number The weight factor of mark evaluation and the weight factor of described service quality mark complete service provides user to service comprehensive score and comment Valency.
Wherein, the most described comprehensive score evaluation is in the way of not relying on the user operation of described client (101), Determined by described system administration end (103) physical message based on described client (101) and described service end collection voluntarily 's.Described physical message includes reacting the evaluation of enthusiasm mark, services efficiency score is evaluated, service quality mark is evaluated, Weight factor, the weight factor of services efficiency score evaluation and the power of service mass fraction that reaction enthusiasm mark is evaluated Repeated factor.
Such as, comprehensive score=reaction enthusiasm mark × 0.2+ services efficiency score × 0.3+ service quality mark ×0.5.And servicing comprehensive score evaluation and service quality evaluation is stored in server 102, the service that is showed in provides user client The individual unit 101a of end 101, and user can not be provided to revise by service.
It should be noted that above-mentioned specific embodiment is exemplary, those skilled in the art can be open in the present invention Find out various solution under the inspiration of content, and these solutions also belong to disclosure of the invention scope and fall into this Within bright protection domain.It will be understood by those skilled in the art that description of the invention and accompanying drawing thereof be illustrative and not Constitute limitations on claims.Protection scope of the present invention is limited by claim and equivalent thereof.

Claims (10)

1. a service evaluation system based on mobile internet service application, the application of described mobile internet service includes carrying In the client (101) of mobile Internet terminal with include server (102) and the service end of system administration end (103),
It is characterized in that, described service evaluation system includes reacting the evaluation of enthusiasm mark, services efficiency score is evaluated, clothes Business mass fraction evaluation and service quality comment, described system administration end (103) is evaluated based on reaction enthusiasm mark, service work Make efficiency score evaluation and service mass fraction evaluation and the weight factor of described reaction enthusiasm mark evaluation, described service The weight factor of work efficiency mark evaluation and the weight factor of described service quality mark evaluation complete service and provide user clothes It is engaged in comprehensive score evaluation,
Wherein, the most described comprehensive score evaluation is in the way of not relying on the user operation of described client (101), by institute State what system administration end (103) physical message based on described client (101) and described service end collection voluntarily determined.
2. as claimed in claim 1 service evaluation system based on mobile internet service application, it is characterised in that described instead System administration end (103) provides user geographical position number based on demand for services user and service to answer enthusiasm mark evaluation to include According to, it is judged that whether the service response time exceedes response time threshold value, thus the reaction enthusiasm mark evaluation completed;
Described services efficiency score evaluation includes system administration end (103) demand data based on demand for services user institute The service item allotted, it is judged that whether the services time exceedes working time threshold value, thus the services efficiency completed is divided Number is evaluated;
Described service quality mark evaluate and service quality comment for demand for services user based on system administration end (103) by demand Service item flow-sheet, quality control standard or profession service standard that Data Matching goes out and the service that completes provides user's Service Quality Amount mark evaluation and service quality comment.
3. the service evaluation system applied based on mobile internet service as claimed in claim 2, it is characterised in that described clothes The business response time provides user to receive demand for services data to the client (101) of demand for services user for service and receives first There is provided the identification data elapsed time of user to service, the most described system administration end (103) will the storage of service response time It is stored in server (102);
The described services time provides user to confirm for service, and proceeding by service item to service provides user to terminate service Time used by project, and by system administration end (103), the described services time is stored in server (102).
4. the service evaluation system applied based on mobile internet service as claimed in claim 3, it is characterised in that described knowledge After other data provide user to receive the Service Order comprising demand data for service, described system administration end (103) push to Service provides the demand for services data message kimonos that comprises in the client (101) of user to provide the two dimension of users personal data Code, demand for services user can provide the personal data of user to complete service provider body based on service in described identification data simultaneously Part checking.
5. the service evaluation system applied based on mobile internet service as claimed in claim 1, it is characterised in that described clothes Business provides user's comprehensive score evaluation and service quality comment to be stored in server (102), and the service that is showed in provides user client The individual unit (101a) of end (101), and user can not be provided to revise by service.
6. the service evaluation system applied based on mobile internet service as claimed in claim 1, it is characterised in that service needs User is asked to realize communicating with described client (101) by described mobile Internet terminal based on human-computer interaction technology;
Described client (101) gathers demand for services individual subscriber attribute data and/or demand data based on human-computer interaction technology (206), geographic position data (201) and inquire about service to demand for services user and/or provide and service relevant data or refer to Order, and sent to described server (102) by the Internet;
Described system administration end (103) is uploaded to the geographic position data of described server (102) based on demand for services user (201), attribute data and/or demand data (206), set up the first mapping table (204) and the second mapping table (208);
Described system administration end (103) based on demand for services user upload onto the server (102) with demand for services user inquire about Data or instruction that service and/or offer service are correlated with complete the first mapping table (204) and the renewal of the second mapping table (208);
Described system administration end (103) based on update after the first mapping table (205) and renewal after the second mapping table (209) with alternately The mode of coupling matches at least one service and provides user;
And after geographic position data (203) after renewal being comprised by described system administration end (103), updated attribute data and/or Demand data (207) and at least one service matched provide the data message of user list as information on services (210) Feed back to be equipped on the demand for services subscription client (101) of mobile Internet terminal.
7. the service evaluation system applied based on mobile internet service as claimed in claim 6, it is characterised in that described system Attribute data that reason end (103) under the overall leadership uploads onto the server based on demand for services user and/or demand data (206) and geography Position data (201) sets up the first mapping table (204) and the second mapping table (208), and wherein, described first mapping table (204) is wrapped Geographic position data (201) and at least one the service offer user list matched based on geographic position data (201) are provided, Described second mapping table (208) includes attribute data and/or demand data (206) and based on attribute data and/or demand number At least one service matched according to (206) provides user list.
8. the service evaluation system based on mobile internet service application as described in claim 7 or 6, it is characterised in that institute State that system administration end (103) uploads onto the server based on demand for services user to inquiry service and/or provide service relevant Data or instruction are extracted and/or update the geographic position data (201) of user, attribute data and/or demand data (206), from And complete the first mapping table (204) and the renewal of the second mapping table (208).
9. the service evaluation system applied based on mobile internet service as claimed in claim 8, it is characterised in that service end Second mapping table (209) after first mapping table (205) after described renewal and described renewal is stored in clothes as history mapping table Business device (102);
The data matching unit (103c) of service end is based on history mapping table and the neutral net skill being stored in server (102) Art, maps history mapping table at least one first mapping history mapping table and second and carries out data analysis and process, it was predicted that and Generate at least one first prediction mapping table and the second prediction mapping table is stored in server (102);
The data matching unit (103c) of described service end by described history mapping table and at least one first prediction mapping table and The basic data that second prediction mapping table updates as secondary data under user.
10. the service evaluation system applied based on mobile internet service as claimed in claim 6, it is characterised in that described Information on services (210) is the data that send based on demand for services user of the data matching unit (103c) of system administration end or instruction By the first mapping table (205) after updating and carrying out by the way of the second mapping table (209) is with mutual coupling after updating is screened with The data mated and produce;
And sent after the data compression after overmatching and/or screening with compression data mode by data matching unit (103c) To client (101).
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