CN105630682A - System and method for automatically collecting and analyzing collapse of mobile terminal - Google Patents

System and method for automatically collecting and analyzing collapse of mobile terminal Download PDF

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Publication number
CN105630682A
CN105630682A CN201511016579.1A CN201511016579A CN105630682A CN 105630682 A CN105630682 A CN 105630682A CN 201511016579 A CN201511016579 A CN 201511016579A CN 105630682 A CN105630682 A CN 105630682A
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CN
China
Prior art keywords
abnormal information
mobile terminal
file
data
collapse
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201511016579.1A
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Chinese (zh)
Inventor
杨明邦
张凌彬
周诚
蔡其锋
彭元龙
王刚
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Zhuhai Kingsoft Online Game Technology Co Ltd
Chengdu Xishanju Interactive Entertainment Technology Co Ltd
Original Assignee
Zhuhai Kingsoft Online Game Technology Co Ltd
Chengdu Xishanju Interactive Entertainment Technology Co Ltd
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Application filed by Zhuhai Kingsoft Online Game Technology Co Ltd, Chengdu Xishanju Interactive Entertainment Technology Co Ltd filed Critical Zhuhai Kingsoft Online Game Technology Co Ltd
Priority to CN201511016579.1A priority Critical patent/CN105630682A/en
Publication of CN105630682A publication Critical patent/CN105630682A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/36Preventing errors by testing or debugging software
    • G06F11/3668Software testing
    • G06F11/3672Test management
    • G06F11/368Test management for test version control, e.g. updating test cases to a new software version
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/36Preventing errors by testing or debugging software
    • G06F11/3668Software testing
    • G06F11/3672Test management
    • G06F11/3688Test management for test execution, e.g. scheduling of test suites

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Computer Hardware Design (AREA)
  • Quality & Reliability (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Debugging And Monitoring (AREA)

Abstract

According to the technical scheme, the invention discloses a system and method for automatically collecting and analyzing collapse of a mobile terminal. The system corresponds to the method one to one. The method includes the steps of collecting journal files and environment data under an application where abnormal information is generated and then crash is caused, stopping and restarting a thread under the application, selecting the journal files and environment data to be sent through a special file format, analyzing abnormal information files, storing the files in a classified mode, and conducting classified displaying and user-defined obtaining on the abnormal information files. The system and method have the advantages that the abnormity and crash of the application are accurately captured, stack is automatically analyzed without manual participation, responses are rapid, defects of the application version can be seen within a short period of time, a platform is managed in a user-friendly mode, and it is avoided that processed collapse information troubles developers again.

Description

Mobile terminal is automatically collected and is analyzed the system and method for collapse
Technical field
The present invention relates to the system and method that mobile terminal is automatically collected and analyzed collapse, belong to computer realm.
Background technology
Application program externally test or formal issue in, in time having there is the machine of delaying or exception, developer and user may be separated by a thousand li. Also being quite troublesome to the feedback of the problem of such situation, even if running into the Basis of Computer Engineering knowledge that some users understand basis, getting the daily record information of application program, developer also very big chance do not locate problem. Herein for this defect, this patent proposes the automatic collection analysis collapse system in a set of mobile terminal, it is possible to capture user exceptions in the very first time, and real-time analysis, what present to developer is collapse accurately, abnormal code line number.
Summary of the invention
For the problem of prior art, the technical scheme of the present invention proposes mobile terminal and automatically collects and analyze the system and method for collapse, user exceptions can be captured in the very first time, and real-time analysis, what present to developer is collapse accurately, abnormal code line number. Low use this cover system can easily and fast, accurate orientation problem place
The technical scheme of the present invention comprises the system that mobile terminal is automatically collected and analyzed collapse, it is characterized in that, this system comprises: collect module, during for automatically causing delaying machine to mobile terminal generation application crash, the daily record file and the environmental data that produce when collapsing under automatically obtaining application program send; Reporting module, for the running environment data of daily record file that collapse produces being preserved, and is undertaken screening by daily record file and environmental data and merges into exception information file, and then specific format sends; Data after statistics for the abnormal information file receiving the transmission of described reporting module, being resolved by file and statistical treatment, and are carried out piecemeal storage by parsing module; Display module, can show abnormal information data to backstage user by interactive interface for providing, and the abnormal information data provided is the data stored from described parsing module institute piecemeal.
Automatically collect and analyze the system of collapse according to described mobile terminal, described collection module also comprises: during for automatically causing delaying machine to mobile terminal generation application crash, application programs thread suspends, and the file under application programs travels through, obtain the daily record file that program crashing produces, and collect running of mobile terminal application program running environment, gather rear application programs thread and again started.
Automatically collect and analyze the system of collapse according to described mobile terminal, described reporting module also comprises: daily record file and environmental data is resolved and rejects irrelevant information, then daily record file and environmental data are arranged in character string with the order specified, and character string abnormal information document form in the specific format is preserved.
Automatically collect and analyze the system of collapse according to described mobile terminal, described analysis module also comprises: pre-processing module, abnormal information file for described reporting module being produced carries out pre-treatment, comprise the solution pressure to abnormal information file, scale-of-two process, field analysis, obtain abnormal information character string, abnormal information character string field is resolved successively, obtains each String field information; Statistics module, for each String field information is classified and added up, carries out classification transmission to the field information after having added up; Memory module, receives the category words segment information that described statistics module sends, and uses thesaurus to store, and comprises for providing the displaying database of abnormal information data and abnormal information data backup and Backup Data storehouse for described display module.
Automatically collect and analyze the system of collapse according to described mobile terminal, described display module also comprises: for backstage user provides the Interactive Web Page interface that can edit, be used for the abnormal information of required program crashing for quick-setting backstage.
The technical scheme of the present invention comprises the method that mobile terminal is automatically collected and analyzed collapse, it is characterized in that, the method comprises: when automatically causing delaying machine to mobile terminal generation application crash, and the daily record file and the environmental data that produce when collapsing under automatically obtaining application program send; The running environment data of daily record file that collapse produces being preserved, and undertaken screening by daily record file and environmental data and merge into exception information file, then specific format sends; To the abnormal information file receiving the transmission of described reporting module, file is resolved and statistical treatment, and the data after statistics are carried out piecemeal storage; Offer can show abnormal information data to backstage user by interactive interface, and the abnormal information data provided is the data stored from described parsing module institute piecemeal.
Further, the method also comprises: during for automatically causing delaying machine to mobile terminal generation application crash, application programs thread suspends, and the file under application programs travels through, obtain the daily record file that program crashing produces, and collect running of mobile terminal application program running environment, gather rear application programs thread and again started.
Further, the method also comprises: daily record file and environmental data is resolved and rejects irrelevant information, then daily record file and environmental data are arranged in character string with the order specified, and character string abnormal information document form in the specific format is preserved.
Further, the method also comprises: the abnormal information file described reporting module produced carries out pre-treatment, comprise the solution pressure to abnormal information file, scale-of-two process, field analysis, obtain abnormal information character string, abnormal information character string field is resolved successively, obtains each String field information; Each String field information is classified and added up, the field information after having added up is carried out classification transmission. Receive the category words segment information that described statistics module sends, and use thesaurus to store, comprise for providing the displaying database of abnormal information data and abnormal information data backup and Backup Data storehouse for described display module.
Further, the method also comprises: for backstage user provides the Interactive Web Page interface that can edit, be used for the abnormal information of required program crashing for quick-setting backstage.
The useful effect of the present invention is: accurately catch the exception of application program and machine of delaying; Automatically storehouse is analyzed, it is not necessary to manual participation; Response fast, just can see the defect of application version in the short period of time; Human-based management platform, prevents treated collapse information from again perplexing developer.
Accompanying drawing explanation
Fig. 1 show the overview flow chart according to embodiment of the present invention;
Fig. 2 show the abnormal information field diagram according to embodiment of the present invention;
Fig. 3 show machine of the delaying trigger flow figure according to embodiment of the present invention;
Fig. 4 show the analytical data schema according to embodiment of the present invention;
Fig. 5 show the abnormal information display schema according to embodiment of the present invention.
Embodiment
In order to make the object, technical solutions and advantages of the present invention clearly, describe the present invention below in conjunction with the drawings and specific embodiments. The specific field of the present invention, in application program for mobile terminal field, comprises application program, mobile phone games etc. The technical scheme of this scheme is mainly used in application program and occurs that abnormal information obtains and automatically analyzes. The technical scheme of the present invention can easily and fast, accurate orientation problem place.
Fig. 1 show the overview flow chart according to embodiment of the present invention. When automatically causing delaying machine to mobile terminal generation application crash, the daily record file and the environmental data that produce when collapsing under automatically obtaining application program send; The running environment data of daily record file that collapse produces being preserved, and undertaken screening by daily record file and environmental data and merge into exception information file, then specific format sends; To the abnormal information file receiving the transmission of described reporting module, file is resolved and statistical treatment, and the data after statistics are carried out piecemeal storage; Offer can show abnormal information data to backstage user by interactive interface, and the abnormal information data provided is the data stored from described parsing module institute piecemeal.
Fig. 2 show the abnormal information field diagram according to embodiment of the present invention. Wherein Back ground Information comprises the essential information of application program launching time, version number, application keys, startup platform, equipment name, application package name, other reduction application program needs; The machine binary data of delaying comprises multi-thread journey information, machine thread information of delaying, delay machine address information, other data; Code data comprises lua stack information, C# stack information, logcat information and other-end information etc.; Also comprise some specific information etc.
Fig. 3 show machine of the delaying trigger flow figure according to embodiment of the present invention. When application triggers delay machine or program fail precognition abnormal time, the system of the present invention will catch the exception according to shown flow process, and preserves abnormal on-the-spot environment.
Fig. 4 show machine of the delaying report flow figure according to embodiment of the present invention. Delay machine data report flow figure: time program starts, system can carry out reporting screening according to reporting policy, with reasonable manner, dump file is sent to our background server, facilitates developer to check
Fig. 5 show the abnormal information display schema according to embodiment of the present invention. This process is mainly pressed dump through separating, and scale-of-two processes, and analyzes, and the processes such as statistics, store the information piecemeal of APP exception, finally show user with web form.
The above, the just better embodiment of the present invention, the present invention is not limited to above-mentioned enforcement mode, as long as it reaches the technique effect of the present invention with identical means, all should belong to protection scope of the present invention. In protection scope of the present invention, its technical scheme and/or enforcement mode can have various different modifications and variations.

Claims (10)

1. mobile terminal is automatically collected and is analyzed the system of collapse, it is characterised in that, this system comprises:
Collecting module, during for automatically causing delaying machine to mobile terminal generation application crash, the daily record file and the environmental data that produce when collapsing under automatically obtaining application program send;
Reporting module, for the running environment data of daily record file that collapse produces being preserved, and is undertaken screening by daily record file and environmental data and merges into exception information file, and then specific format sends;
Data after statistics for the abnormal information file receiving the transmission of described reporting module, being resolved by file and statistical treatment, and are carried out piecemeal storage by parsing module;
Display module, can show abnormal information data to backstage user by interactive interface for providing, and the abnormal information data provided is the data stored from described parsing module institute piecemeal.
2. mobile terminal according to claim 1 is automatically collected and is analyzed the system of collapse, it is characterised in that, described collection module also comprises:
During for automatically causing delaying machine to mobile terminal generation application crash, application programs thread suspends, and the file under application programs travels through, obtain the daily record file that program crashing produces, and collect running of mobile terminal application program running environment, gather rear application programs thread and again started.
3. mobile terminal according to claim 1 is automatically collected and is analyzed the system of collapse, it is characterised in that, described reporting module also comprises:
Daily record file and environmental data are resolved and rejects irrelevant information, then daily record file and environmental data are arranged in character string with the order specified, and character string abnormal information document form in the specific format is preserved.
4. mobile terminal according to claim 1 is automatically collected and is analyzed the system of collapse, it is characterised in that, described parsing module comprises:
Pre-processing module, abnormal information file for described reporting module being produced carries out pre-treatment, comprises the solution pressure to abnormal information file, scale-of-two process, field analysis, obtains abnormal information character string, abnormal information character string field is resolved successively, obtains each String field information;
Statistics module, for each String field information is classified and added up, carries out classification transmission to the field information after having added up;
Memory module, receives the category words segment information that described statistics module sends, and uses thesaurus to store, and comprises for providing the displaying database of abnormal information data and abnormal information data backup and Backup Data storehouse for described display module.
5. mobile terminal according to claim 1 is automatically collected and is analyzed the system of collapse, it is characterised in that, described display module comprises:
For backstage user provides the Interactive Web Page interface that can edit, it is used for the abnormal information of required program crashing for quick-setting backstage.
6. mobile terminal is automatically collected and is analyzed the method for collapse, it is characterised in that, the method comprises:
When automatically causing delaying machine to mobile terminal generation application crash, the daily record file and the environmental data that produce when collapsing under automatically obtaining application program send;
The running environment data of daily record file that collapse produces being preserved, and undertaken screening by daily record file and environmental data and merge into exception information file, then specific format sends;
To the abnormal information file receiving the transmission of described reporting module, file is resolved and statistical treatment, and the data after statistics are carried out piecemeal storage;
Offer can show abnormal information data to backstage user by interactive interface, and the abnormal information data provided is the data stored from described parsing module institute piecemeal.
7. mobile terminal according to claim 6 is automatically collected and is analyzed the method for collapse, it is characterised in that, the method also comprises:
During for automatically causing delaying machine to mobile terminal generation application crash, application programs thread suspends, and the file under application programs travels through, obtain the daily record file that program crashing produces, and collect running of mobile terminal application program running environment, gather rear application programs thread and again started.
8. mobile terminal according to claim 6 is automatically collected and is analyzed the method for collapse, it is characterised in that, the method also comprises:
Daily record file and environmental data are resolved and rejects irrelevant information, then daily record file and environmental data are arranged in character string with the order specified, and character string abnormal information document form in the specific format is preserved.
9. mobile terminal according to claim 6 is automatically collected and is analyzed the method for collapse, it is characterised in that, the method also comprises:
The abnormal information file described reporting module produced carries out pre-treatment, comprise the solution pressure to abnormal information file, scale-of-two process, field analysis, obtain abnormal information character string, abnormal information character string field is resolved successively, obtains each String field information;
Each String field information is classified and added up, the field information after having added up is carried out classification transmission;
Receive the category words segment information that described statistics module sends, and use thesaurus to store, comprise for providing the displaying database of abnormal information data and abnormal information data backup and Backup Data storehouse for described display module.
10. mobile terminal according to claim 6 is automatically collected and is analyzed the method for collapse, it is characterised in that, the method also comprises:
For backstage user provides the Interactive Web Page interface that can edit, it is used for the abnormal information of required program crashing for quick-setting backstage.
CN201511016579.1A 2015-12-28 2015-12-28 System and method for automatically collecting and analyzing collapse of mobile terminal Pending CN105630682A (en)

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Cited By (19)

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Publication number Priority date Publication date Assignee Title
CN106454914A (en) * 2016-11-10 2017-02-22 邦彦技术股份有限公司 Method and apparatus for locating abnormality of mass business of IMS
CN107085550A (en) * 2017-03-31 2017-08-22 武汉斗鱼网络科技有限公司 A kind of method and system for being used to collect application crashes information in iOS system
CN107145445A (en) * 2017-05-05 2017-09-08 携程旅游信息技术(上海)有限公司 The automatic analysis method and system of the daily record that reports an error of software automated testing
CN107480026A (en) * 2017-06-22 2017-12-15 深圳天珑无线科技有限公司 Endpoint crashes processing method, terminal and the device with store function
CN107643980A (en) * 2017-08-21 2018-01-30 武汉斗鱼网络科技有限公司 A kind of method and apparatus for positioning crash info
CN108132852A (en) * 2018-01-08 2018-06-08 有米科技股份有限公司 Collapse method, apparatus, computer equipment and storage medium that exception information is collected
CN108255729A (en) * 2018-01-24 2018-07-06 珠海金山网络游戏科技有限公司 A kind of mobile phone games automated testing method and system based on Unity platforms
CN108400893A (en) * 2018-02-22 2018-08-14 北京奇艺世纪科技有限公司 Processing method, device and the electronic equipment of journal file
CN108694108A (en) * 2017-04-11 2018-10-23 北京京东尚科信息技术有限公司 A kind of method and apparatus of iOS crash datas classification and statistics
CN109032828A (en) * 2018-07-20 2018-12-18 网宿科技股份有限公司 Using abnormality eliminating method and terminal
CN109011565A (en) * 2018-06-28 2018-12-18 苏州玩友时代科技股份有限公司 Analysis method, device and the server of state before a kind of game running
CN109669798A (en) * 2018-12-25 2019-04-23 北京金山安全软件有限公司 Crash analysis method, crash analysis device, electronic equipment and storage medium
CN110059064A (en) * 2019-03-20 2019-07-26 北京字节跳动网络技术有限公司 Journal file processing method, device and computer readable storage medium
CN110222084A (en) * 2019-05-06 2019-09-10 北京奇安信科技有限公司 The report method and device of hotspot device monitoring information, storage medium, terminal
CN111782504A (en) * 2020-05-20 2020-10-16 车智互联(北京)科技有限公司 Application program abnormity diagnosis method, mobile terminal and readable storage medium
CN111881156A (en) * 2020-07-24 2020-11-03 广东省信息工程有限公司 Abnormal log processing method, device, medium and terminal equipment
CN113010482A (en) * 2019-12-20 2021-06-22 腾讯科技(深圳)有限公司 Log processing method and device
CN114816942A (en) * 2022-06-29 2022-07-29 智者四海(北京)技术有限公司 Mobile terminal application stability monitoring method and device, electronic equipment and storage medium
CN114968637A (en) * 2022-05-19 2022-08-30 苏州轻棹科技有限公司 Automatic driving abnormity analysis system

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Cited By (26)

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Publication number Priority date Publication date Assignee Title
CN106454914A (en) * 2016-11-10 2017-02-22 邦彦技术股份有限公司 Method and apparatus for locating abnormality of mass business of IMS
CN107085550A (en) * 2017-03-31 2017-08-22 武汉斗鱼网络科技有限公司 A kind of method and system for being used to collect application crashes information in iOS system
CN108694108A (en) * 2017-04-11 2018-10-23 北京京东尚科信息技术有限公司 A kind of method and apparatus of iOS crash datas classification and statistics
CN107145445A (en) * 2017-05-05 2017-09-08 携程旅游信息技术(上海)有限公司 The automatic analysis method and system of the daily record that reports an error of software automated testing
CN107145445B (en) * 2017-05-05 2021-02-05 携程旅游信息技术(上海)有限公司 Automatic analysis method and system for error log of software automation test
CN107480026A (en) * 2017-06-22 2017-12-15 深圳天珑无线科技有限公司 Endpoint crashes processing method, terminal and the device with store function
CN107643980A (en) * 2017-08-21 2018-01-30 武汉斗鱼网络科技有限公司 A kind of method and apparatus for positioning crash info
CN108132852A (en) * 2018-01-08 2018-06-08 有米科技股份有限公司 Collapse method, apparatus, computer equipment and storage medium that exception information is collected
CN108255729A (en) * 2018-01-24 2018-07-06 珠海金山网络游戏科技有限公司 A kind of mobile phone games automated testing method and system based on Unity platforms
CN108400893A (en) * 2018-02-22 2018-08-14 北京奇艺世纪科技有限公司 Processing method, device and the electronic equipment of journal file
CN109011565A (en) * 2018-06-28 2018-12-18 苏州玩友时代科技股份有限公司 Analysis method, device and the server of state before a kind of game running
CN109011565B (en) * 2018-06-28 2019-10-25 苏州玩友时代科技股份有限公司 Analysis method, device and the server of state before a kind of game running
CN109032828A (en) * 2018-07-20 2018-12-18 网宿科技股份有限公司 Using abnormality eliminating method and terminal
CN109669798A (en) * 2018-12-25 2019-04-23 北京金山安全软件有限公司 Crash analysis method, crash analysis device, electronic equipment and storage medium
CN109669798B (en) * 2018-12-25 2022-09-16 北京金山安全软件有限公司 Crash analysis method, crash analysis device, electronic equipment and storage medium
CN110059064A (en) * 2019-03-20 2019-07-26 北京字节跳动网络技术有限公司 Journal file processing method, device and computer readable storage medium
CN110222084B (en) * 2019-05-06 2021-10-22 奇安信科技集团股份有限公司 Method and device for reporting monitoring information of hotspot equipment, storage medium and terminal
CN110222084A (en) * 2019-05-06 2019-09-10 北京奇安信科技有限公司 The report method and device of hotspot device monitoring information, storage medium, terminal
CN113010482A (en) * 2019-12-20 2021-06-22 腾讯科技(深圳)有限公司 Log processing method and device
CN113010482B (en) * 2019-12-20 2023-09-22 腾讯科技(深圳)有限公司 Log processing method and device, mobile terminal and storage medium
CN111782504A (en) * 2020-05-20 2020-10-16 车智互联(北京)科技有限公司 Application program abnormity diagnosis method, mobile terminal and readable storage medium
CN111881156A (en) * 2020-07-24 2020-11-03 广东省信息工程有限公司 Abnormal log processing method, device, medium and terminal equipment
CN114968637A (en) * 2022-05-19 2022-08-30 苏州轻棹科技有限公司 Automatic driving abnormity analysis system
CN114968637B (en) * 2022-05-19 2024-03-26 苏州轻棹科技有限公司 Automatic driving abnormality analysis system
CN114816942A (en) * 2022-06-29 2022-07-29 智者四海(北京)技术有限公司 Mobile terminal application stability monitoring method and device, electronic equipment and storage medium
CN114816942B (en) * 2022-06-29 2022-09-02 智者四海(北京)技术有限公司 Mobile terminal application stability monitoring method and device, electronic equipment and storage medium

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