CN105450781A - Interactive question and answer method, platform, client and server - Google Patents

Interactive question and answer method, platform, client and server Download PDF

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Publication number
CN105450781A
CN105450781A CN201610016323.9A CN201610016323A CN105450781A CN 105450781 A CN105450781 A CN 105450781A CN 201610016323 A CN201610016323 A CN 201610016323A CN 105450781 A CN105450781 A CN 105450781A
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China
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solutionist
consultant
answer
target area
condition
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Chinese (zh)
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李劲杰
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Individual
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Individual
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Priority to CN201610016323.9A priority Critical patent/CN105450781A/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/52Network services specially adapted for the location of the user terminal
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/14Session management
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/2866Architectures; Arrangements

Abstract

The invention discloses an interactive question and answer method for obtaining object area information through internet. An interactive question and answer platform for realizing interactive question and answer service by use of the method obtains position data of an answerer and an object area which the question given by a questioner is targeted at before a question is displayed to the answerer and determines whether the position of the answerer satisfies combination conditions composed of the object area and specific time; and the platform only displays the question to the answerer satisfying all the combination conditions. The invention also simultaneously discloses a platform, a client and a server for realizing the interactive question and answer service through the method. The method, platform, client and server provided by the invention can enable the questioner to rapidly issue questions related with the object area to the answerer which is disposed or was disposed and even is disposed for long in the object area through the internet so as to effectively help the questioner to timely obtain information correlated with the object area and even with timeliness.

Description

A kind of interacting Question-Answer method, platform, client and server
Technical field
The present invention relates to Internet technical field, particularly a kind of interacting Question-Answer method by acquisition target area, the Internet information, platform, client and server.
Background technology
Along with the develop rapidly of Internet technology, carry out interacting Question-Answer by the Internet (comprising internet, mobile Internet) and become one of important means of people's obtaining information.Be born that Baidu is known, search dog is asked on the market, Sina liked to ask, known, 360 the much well-known interacting Question-Answer platform such as to search well, they obtain knowledge category information for consultant and the higher information of the attention rate such as scenic spot, famous person star provides very big convenience.
But, in daily life, some and the closely-related information in target area (hereinafter referred to as target area information), more especially there is ageing life information, such as: the place whether having footwear repairs near certain community, bicycle repair shop where, which certain market has sell the special counter of children's garment, whether there is the special counter of certain brand, whether the lake surface in certain park freezes now, people whether is had to play on ice face, whether there is something in certain period in the past somewhere, etc., usually be only positioned at or be once positioned at, the talent lived even for a long time or be operated in this target area goes and finds out what's going on.When the counseling problem of these target area information is issued on current interacting Question-Answer platform on the market, described platform is often pushed to the solutionist of wide range on the one hand, or shows on message square, and all solutionists can check; On the other hand these solutionists only have a few part to be understand described target area situation usually, and due to the kind that can see problem and quantity all a lot, be difficult to therefrom to find that the target area information of oneself going and finding out what's going on is correlated with counseling problem.The counseling problem that the composite factor of two aspects result in these target area information is issued and is difficult to be answered timely and effectively on interacting Question-Answer platform on the market at present, all can not get effective answer even for a long time.Part interacting Question-Answer platform, as Baidu is known (version number Android6.8.1), consultant when RELEASE PROBLEM can offering question for local label, solutionist also can arrange the local label of concerned issue, but due to set place larger (as Chengdu, Sichuan), when problem for be very little a slice target area time, the solutionist understanding this areas case is still difficult to receive or see described problem.Even if described interacting Question-Answer platform improves and local label can be continued down to divide up to very little region in the future, the solutionist paying close attention to target area accurately can be pushed to make the problem of consultant, but for some, there is ageing life information, such as consultant needs to understand RELEASE PROBLEM field condition at that time, if these pay close attention to the solutionist of target area at that time not at the scene, just can not go and find out what's going in time; The solutionist paying close attention to target area is not more set and is in scene, situation is understood very much, but because do not receive described problem, thus cause this kind of problem to be still difficult to obtain in time and effectively answer.
Chinese invention patent application 201110453840.x disclosed in 3 days July in 2013, described patent disclosure is a kind of based on predeterminated position and Preset Time effective instant message communication method and system (platform).The technical scheme that this invention proposes is: issue client terminal sends based on message effective in the Preset Time of predeterminated position to server, receives client according to predeterminated position from the instant message in described server acquisition preset range.The object of this invention be make publisher can based on predeterminated position by Information issued to all users, and make recipient can according to oneself need receive the information in predeterminated position and preset range.The technical scheme of this invention also can be used as consulting answer, and consultant is based on predeterminated position RELEASE PROBLEM, and solutionist receives the information in predeterminated position and preset range, and answer information is sent it back consultant.But, in the technical scheme of this invention, consultant can only arrange a source location, the position of presetting according to solutionist self and the passive wait of preset range can see the solutionist of problem, and can not go to find solutionist in Offered target region, more not by solutionist's quantity that adjustment aim regional extent comprises to adjust it.Simultaneously, the solutionist that preset range contains target location may not be positioned near target location at that time yet, so the information ageing to some is not understood, also have a lot of once solutionist be positioned at even for a long time near target location can not receive described problem because preset range does not comprise target location.The composite factor of above several respects, makes this kind ofly relevantly to target area even also to have ageing counseling problem and be also difficult to be answered timely and effectively by the technical scheme that this invention provides.
Summary of the invention
For the problems referred to above, the present invention proposes and a kind of obtain (comprising internet, mobile Internet and other forms of the Internet in the future) the interacting Question-Answer method of target area information, platform, client and server by the Internet, relevant to target area even also there is ageing information to realize obtaining in time than interacting Question-Answer platform on the market at present and method disclosed in other or platform more efficiently help consultant.Concrete technical scheme is as follows:
First aspect of the present invention proposes a kind of interacting Question-Answer method, comprises the following steps:
Steps A: the interacting Question-Answer platform adopting the inventive method to realize interacting Question-Answer business obtains the position data of solutionist;
Step B: described platform obtain consultant's RELEASE PROBLEM for target area;
Step C: described platform judges whether the position of solutionist meets the combination condition that described target area and fixed time form;
Step D: problem is only shown to the solutionist meeting described combination condition by described platform; Wherein
Before steps A, solutionist is needed to log in described platform, or (user, in the client or website of other internet platforms described, is accessed described platform by special question and answer user interface, opens the service being carried out question and answer by described platform to log in other internet platforms accessing described platform; Namely other clients hereafter mentioned or website refer to client or the website of other internet platforms);
In steps A, described platform obtains the satellite location data of solutionist by the locating module of mobile terminal (solutionist is in the login of this mobile terminal and run the client of described platform or accessed other clients of described platform), or by described mobile terminal or acquisition mobile communication base station, the Internet to the locator data of described terminal, or obtain other wireless location modes (as WIFI location by described mobile terminal or the Internet, etc.) locator data to described terminal, or the position data of solutionist is obtained from other internet platforms of the described platform of access; Solutionist's position data of acquisition can also store by described platform;
Before step B, need consultant to log in described platform, or log in other internet platforms of the described platform of access;
In step B, described platform obtain consultant's RELEASE PROBLEM for the method for target area be: described platform from its client or website or access other clients of described platform or website obtain consultant's input target area element (element comprises: Position Control point or radius or Position Control line, etc.; Consultant can input a part for target area element, but at least will input more than one key element, and remaining key element adopts the consultant position of the default settings of described platform or described platform automatic acquisition; In the method as proposed in the present invention, described platform automatically extracts consultant position and is not considered to consultant input as the mode of target area element), concrete grammar includes but not limited to following several:
Described platform is from its client or website or access whole elements that other clients of described platform or website obtain the target area of consultant's input, calculate target area (such as: 1 the Position Control point and the radius that obtain consultant's input, automatically to calculate using the described Position Control point border circular areas that is the center of circle as target area; Or obtain 3 and above Position Control point of consultant's input, calculate using the described Position Control point polygonal region that is summit as target area; Or obtain consultant and moved the closed control line drawn out by mouse beacon pointer or touch point, calculate region that described control line surrounds as target area); Or
Described platform is from its client or website or access other clients of described platform or the Position Control point of website acquisition consultant input, centered by described Position Control point, described platform default setting radius (such as: 500 meters, or 1 km, etc.) automatically calculate border circular areas as target area; Or
Described platform is from its client or website or access other clients of described platform or website and obtain the radius of consultant's input (input method of radius can be: select input numerical value, list, the position of mouse beacon or touch point dynamically inputs, extracts from problem information in real time on map, etc.), and the current time position obtaining consultant is as center, calculates border circular areas as target area using described radiuscope; Or
Described platform is from its client or website or access other clients of described platform or website and obtain consultant and adjust the body of a map or chart of display as target area; Wherein
The input method of described Position Control point includes but not limited to following several:
Consultant is in client or the website of described platform or access other clients of described platform or the map of website clicked by mouse or touch and determine Position Control point; Or
Consultant is in the client of described platform or website or access input position keyword on other clients of described platform or website, described platform or other internet platforms accessing described platform filter out the list of locations with Keywords matching, consultant again from list chosen position as Position Control point; Or
Described platform or other internet platforms accessing described platform extract keyword from the problem information that consultant inputs, then filter out the list of locations with Keywords matching, consultant again from list chosen position as Position Control point;
In the target area acquisition methods that the present invention proposes, the problem information that described platform or other internet platforms accessing described platform can input from consultant, extract the target area element that comprise Position Control point or radius; But it is not target area input method proposed by the invention that described platform or other internet platforms accessing described platform automatically extract administrative region (such as: Sichuan or Chengdu or Qingyang District, Huo Huanhua community etc.) as the mode of target area from the problem information that consultant inputs;
In step C, the position of solutionist meets the combination condition that described target area and fixed time form and refers to: solutionist's current time is positioned at target area; Or
Solutionist was positioned at target area in the time range of specifying; Or
What solutionist was positioned at target area in the time range of specifying exceedes the total time threshold value of specifying total time; Etc.; Wherein
Current time refers to: (this period is by described platform in order to the solutionist being not long ago also positioned at target area in the moment using receiving described target area is also as the reception object of problem and default setting, because these solutionists are probably also more clearly to the situation of target area current time to receive the moment of described target area or a period of time before from described platform.This period is arranged when carrying out the exploitation of described platform by developer, generally can not be oversize, such as: 10 minutes, or 1 hour, etc.) start, until any instant interior during this period of time that described platform judges this solutionist;
Before step D, described platform also needs from its client or website or accesses the problem that other clients of described platform or website obtain consultant's input, and problem information can be the information that word or voice or picture or audio frequency and video etc. are transmitted by the Internet;
In step D, problem is only shown to the solutionist meeting described combination condition and refers to by described platform: only have the solutionist meeting the combination condition that described target area and fixed time are formed just can receive problem, but be not that the solutionist meeting described combination condition can receive problem, if also have other conditions (to comprise: solutionist's Professional Demand that consultant is arranged for problem, or its consulting condition such as the problem category of being good at answer, and solutionist is to answer conditions such as target's center's position range requirements of Receiver Problem), then described solutionist also needs satisfied other conditions described further just can receive problem, described platform, when problem is shown to the solutionist satisfied condition, can also carry out both for reminding of new message to it, such as: voice reminder or vibrating alert, etc., problem can also be shown to described consultant by described platform,
After step D, described platform receives the answer information of solutionist, and returns to consultant, and can the communication of setting up further between consultant with solutionist be connected (carrying out questioning closely and chasing after answering); Answer information, to question closely information and chase after the information of answering can be the information that word or voice or picture or audio frequency and video etc. are transmitted by the Internet.
Wherein, when step C is when judging whether solutionist's current time is positioned at target area, can carry out by the following method:
In step, described platform obtains the real time position data of solutionist at ordinary times, itself and corresponding temporal information are together recorded in data storage cell position array (the in chronological sequence journal being formed and be with time mark, each position data has corresponding temporal information), and bind with the ID of solutionist; When judging in step C, described platform extracts the position data in the up-to-date moment of record from data storage cell, if its solutionist position characterized is positioned at target area, and the moment of correspondence is also described current time, then judge to satisfy condition, otherwise judge not satisfy condition; Or
In step, described platform obtains the real time position data of solutionist at ordinary times, and the latest position data with time mark is recorded in data storage cell and overrides historical position data; When judging in step C, described platform extracts the position data of record from data storage cell, if its solutionist position characterized is positioned at target area, and the moment of correspondence is also described current time, then judge to satisfy condition, otherwise judge not satisfy condition; Or
When judging in step C, other internet platforms providing platform by the location-based service on described mobile terminal or the Internet or access described platform obtain the position data of solutionist current time, judge whether this solutionist is positioned at target area, be judge to satisfy condition, otherwise judge not satisfy condition; Or
The thinkable additive method of person of ordinary skill in the field.
Wherein, when step C is when judging whether solutionist was positioned at target area in the time range of specifying, can carry out by the following method:
In step, described platform obtains the real time position data of solutionist at ordinary times, and is recorded in data storage cell, forms the position array of the band time mark of binding with the ID of solutionist;
Before step C, described platform obtain further consultant's RELEASE PROBLEM for time range;
When judging in step C, described platform extracts the position array of solutionist in described time range from data storage cell, therefrom judges whether that the position of any instant is positioned at target area, is, judge to satisfy condition, otherwise judges not satisfy condition; Or
Described platform extracts the position array of solutionist in described time range from data storage cell, and the time being wherein positioned at target area is added up, (this default setting value is that these solutionists being positioned at described target area very short time are difficult to the situation awareness of described target area more by described platform in order to some out-of-the way position data or the solutionist that was only positioned at described target area in very short time be excluded to the described platform default setting value that whether exceedes total time judging to count; This default setting value is arranged when carrying out the exploitation of described platform by developer, generally can not be oversize, such as: 10 seconds or 10 minutes or 1 hour, etc.), be judge to satisfy condition, otherwise judge not satisfy condition; Wherein
The acquisition methods of described time range is: described platform is from its client or website or access other clients of described platform or the time range element of website acquisition consultant input, calculate time range, concrete grammar includes but not limited to following several:
Described platform from its client or website or access other clients of described platform or website obtain consultant's input time range (form of time range can be: within past XX hour pass by within XX days or the XX XX month XX day XX time XX divide XX second-the XX XX month XX day XX time XX divide XX second, etc.); Or
Described platform is from its client or website or access other clients of described platform or website and obtain consultant to the life of solutionist and target area or work relationship requirement, Auto-matching default setting time range, such as: if consultant requires that solutionist lives for a long time or is operated in target area, then described platform default setting time range be receive problem for target area moment before 3 years; If consultant require solutionist's short-term live or be operated in target area, then described platform default setting time range be receive problem for target area moment before 1 month; Or
Described platform goes out time range according to the problem identification received, such as: when in problem information containing the keyword in " in past one week ", then identify time range be described platform receive problem for target area moment the last week within; When containing information such as " XX XX month XX days " in problem information, then identifying time range is XX XX month XX same day day.
Wherein, when step C be judge solutionist be positioned in the time range of specifying target area total time whether exceed the total time threshold value of specifying time, can carry out by the following method:
In step, described platform obtains the real time position data of solutionist at ordinary times, and is recorded in data storage cell, forms the position array of the band time mark of binding with the ID of solutionist;
Before step C, described platform obtain the time range that associates with described target area and total time threshold value;
When judging in step C, described platform extracts the position array of solutionist in described time range from data storage cell, and the time being wherein positioned at target area is added up, whether what judgement counted total time exceedes total time threshold value, be judge to satisfy condition, otherwise judge not satisfy condition; Wherein
The acquisition methods of described time range is identical with previously described method;
Described total time, the acquisition methods of threshold value included but not limited to following several:
Described platform is from its client or website or access other clients of described platform or the total time threshold value of website acquisition consultant input, such as: 30 minutes or 6 hours or 5 days, etc.; Or
Described platform is from its client or website or access other clients of described platform or website and obtain consultant to the life of solutionist and target area or work relationship requirement, by default setting Auto-matching total time threshold value (default setting total time threshold value be arranged when carrying out the exploitation of described platform by developer), such as: if consultant requires that solutionist lives for a long time or is operated in target area, then described platform default setting total time threshold value is 12 months, if consultant requires that solutionist's short-term is lived or is operated in target area, then described platform default setting total time threshold value is 1 week.
Further, before step C, described platform can also obtain other consulting conditions that consultant is arranged for RELEASE PROBLEM, such as: solutionist's Professional Demand that consultant is arranged for problem or the problem category requirement being good at answer, or problem generic, etc.; Described platform can also obtain some personal information and the answer condition of solutionist's setting at ordinary times, such as: the occupation of solutionist or be good at the problem category of answer or the problem category paid close attention to or target's center's position range of Receiver Problem is required that (described platform obtains the described position range of solutionist's input at ordinary times from its client or other clients of accessing described platform, concrete acquisition methods is with the acquisition methods of target area noted earlier), etc.
Further, before step C, described platform can also obtain the position data of consultant, and be presented at consultant use described platform client or website or access on other clients of described platform or the map of website, for auxiliary consultant determine RELEASE PROBLEM for target area or target's center position; After step c, before step D, the solutionist satisfied condition can send relative to the range distribution statistics of consultant position and be shown on the client of the described platform that consultant uses or website or other clients accessing described platform or website by described platform; Or, in consulting answer interactive process, consultant's real time position data be presented at client or the website of the described platform that consultant or solutionist are using or access on other clients of described platform or the map of website, for consultant or solutionist according to consultant's real time position data, seek advice from answer more targetedly; Wherein
The position data obtain manner of consultant is identical with the position data obtain manner of solutionist.
Further, before step C, described platform can also obtain consultant's RELEASE PROBLEM for target's center position, after step c, before step D, the solutionist satisfied condition can send relative to the range distribution statistics of described target's center position and be shown on the client of the described platform that consultant uses or website or other clients accessing described platform or website by described platform; Or, in consulting answer interactive process, the client of the described platform that described platform can use described target's center position display to consultant or solutionist or website or access on other clients of described platform or the map of website, for consultant or solutionist according to target's center position, seek advice from answer more targetedly; Wherein
The obtain manner of target's center position comprises:
Described platform is from its client or website or access other clients of described platform or the target's center position of website acquisition consultant input; Or
The instruction of response consultant, described platform obtains the position data of consultant's current time as target's center position; Or
Described platform is from its client or website or access other clients of described platform or website and obtain the target area element of consultant's input and extract target's center position, such as: when input be by 1 control point and radius two key elements time, described platform extracts described control point as target's center position;
Described platform is from its client or website or access the target area that other clients of described platform or website obtain consultant's input and identify target's center position, such as: the center of circle of border circular areas, the geometric center of polygonal region, etc.
Further, after step c, before step D, described platform can also be added up the solutionist satisfied condition, and statistics is fed back to consultant's (send and be shown on the client of the described platform that consultant is using or website or other clients accessing described platform or website);
If consultant is unsatisfied with statistics, then the consulting condition modify instruction of described platform response consultant returns step B, obtain the amended target area of consultant or other consulting condition (time range or total time threshold value or other conditions), re-execute step C;
Until consultant is satisfied with statistics and after confirming, described platform just performs step D;
Described platform is when adding up the solutionist satisfied condition, the solutionist list corresponding with statistics can also be set up further, show the optional mark corresponding with statistics, response consultant realizes the selection to the solutionist list corresponding with this statistics to the selection wherein identified, after consultant confirms, described platform enters step D, problem is shown to solutionist corresponding to selected list; Wherein
Statistics comprises but is not limited to following several:
The solutionist's sum satisfied condition; Or
The distribution situation of solutionist in target area, such as: apart from the solutionist's quantity in 100 meters, target's center position, apart from 100 meters, target's center position to the solutionist's quantity in 500 meters, apart from the solutionist's quantity outside 500 meters, target's center position; Or
Solutionist is positioned at the time statistical conditions of target area in described time range, such as: be positioned at the solutionist quantity of target area total time more than 1 year, be positioned at target area total time 1 month to 1 year solutionist's quantity, be positioned at solutionist's quantity within 1 month total time of target area.
Further, the position of the solutionist satisfied condition can also send and is shown to client or the website of the described platform that consultant is using or accesses on other clients of described platform or the map of website by described platform; Described platform can also respond consultant on map to the selection of 1 or multidigit solutionist and confirmation, problem is sent to the solutionist confirmed through consultant.
Further, in consulting answer interactive process, described platform can also RELEASE PROBLEM for target area or solutionist's real time position be shown to client or the website of the described platform that consultant or solutionist are using or access on other clients of described platform or the map of website, for consultant or solutionist according to described target area or solutionist's real time position, seek advice from answer more targetedly.
Further, in consulting answer interactive process, described platform can also obtain position data that consultant or solutionist input immediately and sends and be shown to client or the website of the described platform that solutionist or consultant are using or access on other clients of described platform or the map of website, be similar to the insertion position function in micro-letter (version number Android6.3.8), for consultant or solutionist according to the position data of described instant input, seek advice from answer more targetedly.
Further, in consulting answer interactive process, described platform can also set up voice call between consultant with solutionist or video calling is connected, to realize more directly seeking advice from communication.
Further, before step C or step D, described platform can also retrieve in data storage cell obtain target area and described problem for target area have overlapping and higher with described question similarity problem and answer, and be shown to client or the website of the described platform that consultant is using or access on other clients of described platform or the map of website, and whether the person of providing advice continues the selection that described problem sent to solutionist; If consultant selects not send, then do not perform step C or step D, answer flow process terminates; If consultant selects to continue to send, then perform step C or step D.
Second aspect of the present invention proposes a kind of interacting Question-Answer platform, comprises advisory customers end, answer client and server, wherein
Described advisory customers end comprises: consulting condition entry unit, for the RELEASE PROBLEM that receives consultant's input for the element (input method can with reference to the method described in the present invention first aspect) of target area, the RELEASE PROBLEM that can also be used for receiving consultant's input for time range or total time threshold value or other consulting conditions such as target's center position (input method can with reference to the method described in the present invention first aspect); Map denotation unit, for showing map and being superimposed upon the described target area on map, the click of consultant on map can also be responded or touch with the position obtaining this point, can also show further RELEASE PROBLEM for target's center position or consultant's RELEASE PROBLEM time position consulting answer interactive process in real time position or solutionist's real time position, etc., the map of display can convergent-divergent, rotate and move;
Described answer client comprises: position extraction unit, for obtaining solutionist's real time position (location acquiring method can with reference to the method described in the present invention first aspect);
One of described server or answer client comprise: condition judgment unit, in response to the consultant's RELEASE PROBLEM received for target area and other consulting conditions, judge whether the position of solutionist meets combination condition that described target area and fixed time form (determination methods can with reference to the method described in the present invention first aspect), and judge whether solutionist meets other consulting conditions and answer condition further on this basis.
In addition, for realizing consulting answer function, described advisory customers end also comprises: register and log in unit, for receiving registration or the log-on message of consultant's input; Put question to unit, for receiving the problem information of consultant's input; Information transmit-receive unit, for by the log-on message of consultant, problem with question closely the information upload server such as information, consulting condition, the answer that reception server sends and chase after the information of answering, can also by the real-time position information upload server in position during consultant's RELEASE PROBLEM or consulting answer reciprocal process, can also solutionist's real-time position information in the reception server solutionist's statistics satisfied condition of sending or the solutionist's position data satisfied condition or consulting answer reciprocal process, etc.; Information interaction unit, for showing problem, answering, question closely and chasing after the information of answering, information is questioned closely in input, the action that can also respond consultant sends and the request of answering client and carry out voice call or video calling, or the voice call that sends of response (accept or refusal) answer client or video calling request, can also manage the information sent and receive (record is checked, delete, etc.), close answer passage, etc.;
Described answer client also comprises: registration and login unit, for receiving registration or the log-on message of solutionist's input; Information transmit-receive unit, for by the log-on message of solutionist, answer or chase after and answer information upload server, the problem that reception server sends or question closely information, can also by the target's center's position range requirement upload server to Receiver Problem of the real time position of solutionist, setting, can also receive RELEASE PROBLEM for target area center, target location or consultant's RELEASE PROBLEM time position or consulting answer reciprocal process in consultant's real-time position information, etc.; Information interaction unit, for showing problem, answering, question closely and chasing after the information of answering, input is answered and is chased after the information of answering, the request carrying out voice call or video calling with advisory customers end can also be sent, or the voice call that sends of response (accept or refusal) advisory customers end or video calling request, to to send and the information that receives manages that (record is checked, delete, etc.), both for reminding of new message (as sound prompting or vibrating alert) can also be carried out to solutionist after receiving problem, etc.;
Described server also comprises: information process unit, for receiving registration and the log-on message of solutionist and consultant, the target area that problem is corresponding, or time range, or total time threshold value, or the consulting such as target's center position condition, receive and forwarding problems with question closely information, answer and chase after the information of answering, can also be used for receive from advisory customers end or answer client or location-based service platform consultant's position data that (location-based service provides platform to provide the wireless location data such as mobile communication base station locator data or WIFI locator data by the Internet) is transmitted or solutionist's position data are provided, answer condition and the information of solutionist's setting can also be received, data storage cell, for storing the log-on message of consultant and solutionist, can also be used for storing solutionist's real time position data or problem and question closely information or answer and chase after the answer channel switch state of the information of answering or consulting condition or issue resolution status (whether solving) or problem, or answer condition and information or answer controling parameters (answer functional switch state, position acquisition functional switch state, position writing function on off state, position record purge instruction), etc.
Further, described advisory customers end can also comprise: position extraction unit, for obtaining consultant's real time position (location acquiring method can with reference to the method described in the present invention first aspect); Statistics feedback unit, for showing the solutionist's statistics satisfied condition, the optional mark corresponding with statistics can also be shown, response consultant realizes the selection to the solutionist list corresponding with this statistics to the selection wherein identified, can also by the position display of solutionist that satisfies condition on the map of advisory customers end, and respond consultant's selection to 1 or multidigit solutionist on map, and the solutionist's list confirmed through consultant is sent to server by information transmit-receive unit; Problem retrieval feedback unit, for by described server retrieves to target area and described problem for target area have overlapping and higher with described question similarity problem and answer to be shown to consultant, and whether the person of providing advice continues the selection of transmission problem;
Described answer client can also comprise: answer condition and information input unit, for receiving answer condition and the information of solutionist's input, such as: the target's center position range of Receiver Problem is required or the problem category paid close attention to or the problem category of being good at answer, etc.; Map denotation unit, position during for showing target's center position corresponding to the problem that receives or consultant's RELEASE PROBLEM or the consultant's real time position in consulting answer reciprocal process or the target's center position range of solutionist to Receiver Problem require or solutionist's real time position; Answer control unit, the action for responding solutionist is opened or is closed answer function or open or close solutionist's real time position and obtains function or open or close solutionist's real time position writing function or propose to remove historical position record request to server;
Described server can also comprise: retrieval unit, for retrieval in data storage cell obtain target area and described problem for target area have overlapping and higher with described question similarity problem and answer, and be sent to described answer client; External interface administrative unit, for carrying out qualification certification to other internet platforms of the described platform of access, receive the information such as problem and consulting condition that other internet platforms certified transmit, receive solutionist's position data, answer conditioned disjunction information that other internet platforms certified transmit, answer and chase after the information of answering, problem is forwarded to the solutionist that satisfies condition uses authenticated also accesses other internet platforms of described platform, answer information is passed back other internet platforms that consultant sends the described platform of access that problem uses, etc.
Further, described advisory customers end and described answer client can be comprehensively same client; Described client comprises function switching unit, for switching between consulting interface and answer interface; The functional unit called in consulting interface comprises the functional unit in described advisory customers end, for consulting; The functional unit called in answer interface comprises the functional unit in described answer client, for answer.
3rd aspect of the present invention proposes a kind of interacting Question-Answer client, the advisory customers end of its technical scheme and the interacting Question-Answer platform that second aspect of the present invention proposes or its with answer client comprehensively after client identical.
4th aspect of the present invention proposes a kind of interacting Question-Answer server, and its technical scheme is identical with the server of the interacting Question-Answer platform that second aspect of the present invention proposes.
As seen from the above technical solutions, this interacting Question-Answer method that the present invention proposes, platform, client and server, can make consultant by the problem relevant to target area by the Internet release quickly to the solutionist being positioned at or being once positioned at target area, or even be positioned at the solutionist of target area for a long time; Compared with the solutionist not going to target area with other, described solutionist more understands the situation in target area, thus the person that more easily do not provide advice wants the information relevant to described target area of understanding, especially also has ageing information; For wanting the problem understanding field condition, be positioned at the solutionist of target area after receiving problem, information consultant will be sent to more accurately again after scene can also be gone to go and find out what's going on, even the photo taken at the scene or video are sent to consultant, or directly connecting video calling at the scene understands on-the-spot circumstance with consultant to allow it, thus greatly improve the probability that consultant obtains proper actual information.Meanwhile, because solutionist receives only the problem relevant to specific target areas, compared with current interacting Question-Answer platform on the market, the quantity receiving problem greatly reduces, thus more easily sees in time and answer the problem of oneself going and finding out what's going on.Above comprehensive function, substantially reduces consultant and obtains the time even also with ageing information relevant to target area by interacting Question-Answer platform, substantially increase the probability that consultant obtains proper actual information.
Accompanying drawing explanation
Fig. 1 is the structural representation of the interacting Question-Answer platform embodiment one that the present invention proposes;
Fig. 2 is the flow chart realizing the 1st kind of method of interacting Question-Answer business embodiment illustrated in fig. 1;
Fig. 3 is the flow chart realizing the 2nd kind of method of interacting Question-Answer business embodiment illustrated in fig. 1;
Fig. 4 is the structural representation of the interacting Question-Answer platform embodiment two that the present invention proposes;
Fig. 5 is the flow chart realizing interacting Question-Answer business embodiment illustrated in fig. 4;
Fig. 6 is the structural representation of the interacting Question-Answer platform embodiment three that the present invention proposes;
Fig. 7 is the flow chart realizing interacting Question-Answer business embodiment illustrated in fig. 6;
Fig. 8 is the structural representation of the interacting Question-Answer client that the present invention proposes;
Fig. 9 is the structural representation of the interacting Question-Answer server that the present invention proposes.
Embodiment
For making object of the present invention, technical scheme and advantage clearly, below in conjunction with the drawings and specific embodiments, the present invention is described in more detail.
Embodiment one:
The present embodiment is the interacting Question-Answer platform embodiment one, Fig. 1 that the present invention proposes is the structural representation of the present embodiment.The interacting Question-Answer platform of the present embodiment comprises advisory customers end, answer client and server, wherein
Described advisory customers end and described answer client are two different clients;
Described advisory customers end 100 comprises: put question to unit 101, and for receiving the problem information of consultant's input, problem information can be the information that word or voice or picture or audio frequency and video etc. are transmitted by the Internet; Consulting condition entry unit 102, for the RELEASE PROBLEM that receives consultant's input for target area, the RELEASE PROBLEM that can also be used for receiving consultant's input for time range or total time other consulting conditions such as threshold value; Map denotation unit 103, for showing map, the click of response consultant on map or touch using the control point of position as described target area obtaining this point, and by the target area Overlapping display that finally generates on map, etc.; Information transmit-receive unit 104, for by the problem of consultant and question closely the information upload server such as information, consulting condition, the answer that reception server sends and chase after the information of answering, etc.; Information interaction unit 105, for showing problem, answering, question closely and chasing after the information of answering, information is questioned closely in input, etc., display and input can be the information that word or voice or picture or audio frequency and video etc. are transmitted by the Internet;
Described answer client 110 comprises: position extraction unit 116, for obtaining solutionist's real time position; Information transmit-receive unit 114, the problem of sending for reception server or question closely information, by the position data of solutionist, answers or chases after and answer information upload server, etc.; Information interaction unit 115, for showing problem, answering, question closely and chasing after the information of answering, input answer and chase after the information of answering, etc., the information of display and input can be the information that word or voice or picture or audio frequency and video etc. are transmitted by the Internet;
Described server 120 comprises: information process unit 121, for receive RELEASE PROBLEM that advisory customers end transmits for target area and other consulting conditions, problem and question closely information, problem and the information of questioning closely are sent to the answer client satisfied condition, receive solutionist's position data, answer and chase after the information of answering, by answer with chase after the information of answering and send to described advisory customers end, can also be used for sending position to answer client and extract instruction, etc.; Data storage cell 122, for storing the log-on message of consultant and solutionist, can also be used for storing solutionist's real time position data or consulting condition or problem or answer or questioning closely and chase after the information of answering, etc.; Condition judgment unit 123, receive the described problem that transmits of information process unit for target area and other consulting conditions, obtain the position data of solutionist, judge whether the position of solutionist meets the combination condition that described target area and fixed time form, pass judged result back information process unit, etc.
Fig. 2 is the flow chart that embodiment one realizes the 1st kind of method of interacting Question-Answer business, and its key step is as follows:
Step 201: server obtains problem and target area by advisory customers end.Concrete, obtained the problem of consultant's input by the enquirement unit 101 of advisory customers end, obtain the target area of consultant's input by condition entry unit 102 and map denotation unit 103 and show on map; After consultant confirms, by information transmit-receive unit 104, described problem and target area are sent to the information process unit 121 of server and the information interaction unit 105 of described advisory customers end.
Step 202: server obtains the current time position data of solutionist.Concrete, after the information process unit 121 of server receives problem and target area, problem and target area are stored into data storage cell 122, target area is forwarded to condition judgment unit 123, extract all solutionist ID from data storage cell 122 afterwards, and log in operation to corresponding solutionist or the client 110 of running background sends extracting position instruction; After the information transmit-receive unit 114 of described answer client receives extracting position instruction, be forwarded to position extraction unit 116; After position extraction unit 116 extracts solutionist's current time position data, be sent to the information process unit 121 of server by information transmit-receive unit 114; Solutionist's position data that the information process unit 121 of server can also be provided by Network Capture service provider (mobile communication base station locator data or WIFI locator data, etc.).
Step 203: server judges whether solutionist's current time is positioned at described target area, is, judges that this solutionist satisfies condition.Concrete, after the information process unit 121 of server gets the current time position data of described solutionist, be sent to condition judgment unit 123; The solutionist's current time position data got and target area compare by condition judgment unit 123, judge solutionist's current time position data whether in target area, be judge that this solutionist satisfies condition, otherwise judge that this solutionist does not satisfy condition.
Step 204: problem is pushed to the solutionist satisfied condition answer client used by server, and is shown to solutionist.Concrete, person's list that the solutionist ID satisfied condition is put into target solution by the condition judgment unit 123 of server; Until after completing the judgement of all solutionists, the target solution person list filtered out is sent to information process unit 121 by condition judgment unit 123; The information transmit-receive unit 114 of all answer clients in person's list that problem is sent to target solution by information process unit 121; Described information is received unit 114 and problem is sent to information interaction unit 115, and problem is shown to solutionist by information interaction unit 115.
Step 205: server receives the answer information of solutionist, and returns to consultant, and can the communication of setting up further between consultant with solutionist be connected.Concrete, information interaction unit 115 obtains the answer information of solutionist's input, after solutionist confirms, answer information is sent to the information process unit 121 of server by information interaction unit 115 by information transmit-receive unit 114, answer information is sent to advisory customers end 100 by the information process unit of server, is stored into data storage cell 122 simultaneously, after the information transmit-receive unit 104 of advisory customers end receives answer information, send it to information interaction unit 105, consultant is after information interaction unit 105 sees answer information, can select to adopt and closing problem answer, also can continue to send to the solutionist that described answer information is corresponding to question closely information at information interaction unit 105, questioning closely information and further answer information is all come and go transmission by " the information interaction unit 115 of information transmit-receive unit 114-answer client of information process unit 121-answer client of the information transmit-receive unit 104-server of information interaction unit 105-advisory customers end of advisory customers end " this paths, the information process unit 121 of server is also stored to data storage cell 122 while forwarding consulting answer information.
Visible, the 1st kind of method that embodiment one realizes interacting Question-Answer business is sitting at consultant's RELEASE PROBLEM of target area for consultant to current time and carries out mutual.
Fig. 3 is the 2nd kind of method flow diagram that embodiment one realizes interacting Question-Answer business, and its key step is as follows:
Step 301: at ordinary times, server obtains solutionist's real time position data, and is stored into data storage cell.Concrete, at ordinary times, carry out after position extraction and record through solutionist's mandate, the position extraction unit 116 of answer client extracts solutionist's real time position data, and is sent to the information process unit 121 of server by information transmit-receive unit 114; Or solutionist's real time position data that information process unit 121 can also be provided by Network Capture service provider; Described real time position data is stored in data storage cell by information process unit 121, forms the position array of the band time mark of binding with solutionist ID.Thus the position array that the solutionist of position extraction and record is carried out in every mandate has all been recorded in data storage cell.
Step 302: server obtains problem, target area and other consulting conditions by advisory customers end.This step and the step 201 in Fig. 2 are substantially identical, add other consulting conditions in the information just obtained by advisory customers end at server according to the intention of consultant.Such as: if consultant is the solutionist's RELEASE PROBLEM being positioned at target area within the fixed time, then advisory customers end can obtain target area and the time range of consultant's input by condition entry unit 102, and is sent to server by information transmit-receive unit 104; If consultant be exceed the total time of target area, position within the fixed time specify total time threshold value solutionist's RELEASE PROBLEM, then advisory customers end can by condition entry unit 102 obtain the target area of consultant's input, time range and total time threshold value, and be sent to server by information transmit-receive unit 104.
Step 303: server extracts the position data of solutionist at the appointed time in scope from data storage cell, judges whether the position of solutionist meets the combination condition that described target area and fixed time form.Concrete, after the information process unit 121 of server receives problem, target area and other consulting conditions, problem, target area and other consulting conditions are stored into data storage cell 122, and target area and other consulting conditions are forwarded to condition judgment unit 123, condition judgment unit 123 then performs step below:
If consultant is the solutionist's RELEASE PROBLEM being positioned at target area to current time, then condition judgment unit 123 extracts the up-to-date moment position data of solutionist of record from data storage cell 122, if its solutionist position characterized is positioned at target area, and the moment of correspondence is also described current time the definition of the current time (can with reference to the method described in the present invention first aspect), then judge that this solutionist satisfies condition, otherwise judge that this solutionist does not satisfy condition;
If consultant is the solutionist's RELEASE PROBLEM being positioned at target area within the fixed time, then condition judgment unit 123 extracts the position array of solutionist in described time range from data storage cell 122, therefrom judge whether that the position of any instant is positioned at target area, be judge that this solutionist satisfies condition, otherwise judge that this solutionist does not satisfy condition; Or, the time being wherein positioned at target area is added up, whether what judgement counted exceedes described platform default setting value (content described in the present invention first aspect is shown in the definition of this default setting value) total time, be judge that this solutionist satisfies condition, otherwise judge that this solutionist does not satisfy condition;
If consultant be exceed the total time of target area, position within the fixed time specify total time threshold value solutionist's RELEASE PROBLEM, then condition judgment unit 123 extracts the position array of solutionist in described time range from data storage cell 122, and the time being wherein positioned at target area is added up, whether what judgement counted total time exceedes total time threshold value, be judge that this solutionist satisfies condition, otherwise judge that this solutionist does not satisfy condition.
Step 304: problem is pushed to the solutionist satisfied condition answer client used by server, and is shown to solutionist.Concrete steps are identical with the step 204 in Fig. 2.
Step 305: server receives the answer information of solutionist, and returns to consultant, and can the communication of setting up further between consultant with solutionist be connected.Concrete steps are identical with the step 205 in Fig. 2.
In addition, if embodiment one is only sitting at consultant's RELEASE PROBLEM of target area to current time for realizing consultant and carries out mutual, then in step 301, solutionist's latest position data can be only stored into data storage cell and override historical position data by server.
Visible, the 2nd kind of method that embodiment one realizes interacting Question-Answer business both can be used for consultant and had been positioned at solutionist's RELEASE PROBLEM of target area and mutual to current time, also can be used for consultant and at the appointed time scope, be positioned at solutionist's RELEASE PROBLEM of target area and mutual, what also can be used for that consultant is positioned at target area at the appointed time scope exceedes total time solutionist's RELEASE PROBLEM of threshold value mutual of specifying total time.
Several application examples is listed below for embodiment one:
Application examples one: certain winter, whether certain user goes the lake surface skating in the Summer Palace, but does not know how lake surface ice is tied at that time, have visitor to get in ice face object for appreciation.So, this user by the advisory customers end described in the present embodiment input a problem " someone lake surface in the Summer Palace skate now? " and on the map of consultant's client display, find the position in the Summer Palace, on map, the several control point of touch input surrounds a target area and scenic spot, the Summer Palace is enclosed in the inside, sends problem after confirmation.After server receives problem and target area, filter out the solutionist that current time is sitting at target area (scenic spot, the Summer Palace), and problem has been sent in the answer client of described solutionist.After the solutionist being positioned at scenic spot, the Summer Palace receives problem, situation about understanding according to oneself is immediately answered problem, such as, replys the Word message of " can skate; the people played now is many ", can also take the scene photograph of lake surface skating as return information.Like this, described user just recognizes the actual conditions at scene, the Summer Palace in the very first time very easily.
Application examples two: certain winter, when certain user has strolled in the Summer Palace and prepared to exit park, the scarf catching sight of oneself has been lost, but does not know where falls, from entering park to now having had 6 hours.So this user inputs a problem " I to have fallen the scarf of a red zone white stripes in the Summer Palace, someone sees " by the advisory customers end described in the present embodiment, uploads the photo of this scarf simultaneously; Then adopt the method identical with application examples one to input a target area and scenic spot, the Summer Palace is enclosed in the inside, and scope input time " within past 6 hours ", send problem after confirmation.After server receives problem, target area and time range, filter out the solutionist being positioned at target area (scenic spot, the Summer Palace) in the past within 6 hours, and problem has been sent in the answer client of described solutionist.There is part solutionist just in time in scenic spot, to meet this towel, know situation, so answer.A wherein reply " at ten seven apertures in the human head bridges, I sees that the auntie of about 50 years old, position has found this rhizosphere towel, and delivered to Lost & Found ".Like this, described user has successfully given her scarf for change.
Application examples three: one year, Zhang Si finds the good friend king five of several years out of touch to Chengdu, but he only knows that the general dwelling places of king five is sending near celestial bridge.So, Zhang Si inputs a problem " missing; king five, height about 1 meter 7, large beard; also stay in before only knowing 1 year always and send near celestial bridge " by the advisory customers end described in the present embodiment, then point centered by the position selecting to send celestial bridge on map, and in consulting condition entry unit, input radius 1000 meters, time range " in past three year ", total time threshold value " 10 months ", after confirmation, send problem; After server receives problem, target area, time range and total time threshold value, having filtered out past three year is positioned at target area (to send centered by Xian Qiao position, radius is the border circular areas of 1000 meters) solutionist more than 10 months, and problem is sent in the answer client of described solutionist.These solutionists belong to long-term work in 3 years in the past or live in the people in this region.A solutionist is wherein had just in time to stay in a unit building with king five, so reply " king five stays in unit 8 202 room, 10, Huan Hua community ".Like this, Zhang Si just successfully have found king five.
Embodiment two:
The present embodiment is the interacting Question-Answer platform embodiment two, Fig. 4 that the present invention proposes is the structural representation of the present embodiment.The main distinction of the present embodiment and embodiment one is, condition judgment unit 411 is not included in server 420, and be included in answer client 410, being placed in answer client to the judgement of solutionist, server does not need the position data obtaining and record solutionist.
Fig. 5 is the flow chart that embodiment two realizes interacting Question-Answer business, and its key step is as follows:
Step 501: server obtains problem and target area by advisory customers end.Concrete steps are identical with the step 201 in Fig. 2.
Step 502: problem and target area are transmitted to all answer clients by server.Concrete, after the information process unit 421 of server receives problem, target area, problem and target area are sent to the information transmit-receive unit 414 of answer client, problem and target area can also be stored into data storage cell 422 simultaneously.
Step 503: answer client obtains solutionist's current location information, and judges whether solutionist's current time is positioned at described target area, is, judges that this solutionist satisfies condition.Concrete, after the information transmit-receive unit 414 of answer client receives problem and target area, target area is sent to condition judgment unit 411; Condition judgment unit 411 obtains solutionist's current time position data by position extraction unit 416, and judges whether it is positioned at target area, is, judges that this solutionist satisfies condition, otherwise judges that this solutionist does not satisfy condition.
Step 504: problem is shown to the solutionist satisfied condition by answer client.Concrete, condition judgment unit 411 is by judged result back information Transmit-Receive Unit 414, if solutionist satisfies condition, then problem is sent to information interaction unit 415 by information transmit-receive unit 414, and problem is shown to solutionist by information interaction unit 415.
Step 505: server receives the answer information of solutionist, and returns to consultant, and can the communication of setting up further between consultant with solutionist be connected.Concrete steps are identical with the step 205 in Fig. 2.
Visible, embodiment two is identical with the 1st kind of function that method realizes realizing interacting Question-Answer business in embodiment one, is all be sitting at consultant's RELEASE PROBLEM of target area for consultant to current time and carry out mutual.
Embodiment three:
The present embodiment is the interacting Question-Answer platform embodiment three, Fig. 6 that the present invention proposes is the structural representation of the present embodiment.Compared with embodiment one, the advisory customers end of the present embodiment has comprehensively become same client with answer client, adds some functional units simultaneously, comprising:
Statistics feedback unit 607: for showing the solutionist's statistics satisfied condition, the optional mark corresponding with statistics can also be shown, response consultant realizes the selection to the solutionist list corresponding with this statistics to the selection wherein identified, can also by the position display of solutionist that satisfies condition on the map of advisory customers end, and respond consultant's selection to 1 or multidigit solutionist on map, and the solutionist's list confirmed through consultant is sent to server by information transmit-receive unit 604;
Answer condition and information input unit 608: for receiving answer condition and the information of solutionist's input, such as: the target's center position range of Receiver Problem is required or the problem category paid close attention to or the problem category of being good at answer, etc.;
Answer control unit 609: for obtaining answer controling parameters, and be sent to server by information transmit-receive unit 604; Wherein, answer controling parameters comprises: the unlatching of solutionist's input or the state information of closedown answer function, or the state information of the unlatching of solutionist's input or closedown solutionist real time position acquisition function, or the state information of the unlatching of solutionist's input or closedown solutionist real time position writing function, or the instruction of the removing historical position record of solutionist's input;
Function switching unit 6010: for switching between consulting interface and answer interface, only calling consulting correlation function when switching to consulting interface, only calling answer correlation function when switching to answer interface.
The client of embodiment three, when carrying out seeking advice from or answering operation, calls respective functional unit, wherein respectively
When using the client of embodiment three to seek advice from, the functional unit called comprises: put question to unit 601, consulting condition entry unit 602, map denotation unit 603, information transmit-receive unit 604, information interaction unit 605, position extraction unit 606, statistics feedback unit 607;
When using the client of embodiment three to answer, the functional unit called comprises: map denotation unit 603, information transmit-receive unit 604, information interaction unit 605, position extraction unit 606, answer condition and the defeated unit 608 of information, answer control unit 609.
Compared with the advisory customers end of embodiment one, when using the client of embodiment three to seek advice from, the RELEASE PROBLEM that consulting condition entry unit 602 can also receive consultant's input for other consulting conditions such as target's center position; Position extraction unit 606 is for obtaining consultant's position data (real time position data in interactive process is answered in position data during RELEASE PROBLEM or consulting); Map denotation unit 603 can show described target's center position or consultant position, can also show the real time position of the solutionist satisfied condition; Information transmit-receive unit 604 to the data that server sends can also comprise RELEASE PROBLEM for target's center position or consultant's position data, from server receive data can also comprise the solutionist's real time position data satisfied condition.
Compared with the answer client of embodiment one, when using the client of embodiment three to answer, information transmit-receive unit 604 from the data that server receives can also comprise RELEASE PROBLEM for target area or target's center position or consultant position; Position extraction unit 606 is for obtaining the real time position of solutionist; Map denotation unit 603 can show the real time position of solutionist or the target's center's position range requirement to Receiver Problem, can also show RELEASE PROBLEM for target area or target's center position or consultant position.
Compared with the server of embodiment one, in the server of embodiment three, can also comprise in the data that information process unit 621 receives from the client that consultant uses RELEASE PROBLEM for other consulting conditions such as target's center position, or consultant position, answer condition and information can also be comprised in the data received from the client that solutionist uses, or answer controling parameters, be sent in the data of the client that consultant uses and can also comprise the solutionist's statistics satisfied condition, the solutionist's real time position satisfied condition or consulting answer interactive process in solutionist's real time position, be sent to solutionist use client data in can also comprise RELEASE PROBLEM for target area, or target's center position, or consultant position, the data that data storage cell 622 stores can also comprise target area or target's center position or other consulting conditions or answer condition and information, conditional filtering unit 623 can also screen the solutionist meeting the combination condition that target area and fixed time are formed further based on other consulting conditions or answer condition and information, the solutionist satisfied condition filtered out can also be added up, provide the classifiction statistics classification of the statistics (can with reference to content described in the present invention first aspect).
Compared with the advisory customers end of embodiment one, when using the client of embodiment three to seek advice from, mainly add following functions:
Position when can obtain consultant's RELEASE PROBLEM is also presented on map, for auxiliary consultant determine RELEASE PROBLEM for target area and target's center position;
Target's center position or other consulting conditions such as solutionist's Professional Demand or the problem category requirement being good at answer can also be comprised in consulting condition, and the information such as problem generic or keyword;
The solutionist's statistics satisfied condition that screening server can be gone out is presented at client, consultant according to statistics can to RELEASE PROBLEM for target area time range or total time the consulting condition such as threshold value modify, and the consulting condition after upgrading is sent to server and again screens solutionist, until confirm again to send problem by server to described solutionist after satisfied;
Can also be presented on the map of client by the solutionist's real time position screened further, consultant can select 1 or multidigit solutionist and problem be sent to the client that described solutionist uses on map;
While receiving answer information or afterwards, the real time position of solutionist's real time position corresponding to described answer information or described consultant can be obtained and be shown on client map, being convenient to seek advice from answer more targetedly between consultant and solutionist.
Compared with the answer client of embodiment one, when using the client of embodiment three to answer, mainly add following functions:
Can obtain RELEASE PROBLEM for target area or target's center position or consultant position be shown on map, can also the real time position of solutionist be shown on map, be convenient to seek advice from answer more targetedly between solutionist and consultant;
Answer condition and information can be inputted, such as: occupation or be good at the problem category of answer or the problem category paid close attention to or target's center's position range requirement to Receiver Problem, etc.;
Answer controling parameters can be set, comprise: the answer function of opening or closing, open or close solutionist's real time position and obtain function, open or close solutionist's real time position writing function, can also propose to remove historical position record request to server.
Compared with the server of embodiment one, the server of embodiment three mainly adds following functions:
Conditional filtering unit can also based on other consulting conditions or answer condition and information to the solutionist meeting the combination condition that target area and fixed time are formed screen further (such as: judge RELEASE PROBLEM for target's center position whether solutionist to receiving in target's center's position range of problems mandate, whether problem generic is the problem category that solutionist pays close attention to, and whether the problem category that solutionist is good at answer meets consultant's requirement);
The solutionist's statistics satisfied condition can be sent to the client that consultant uses, after consultant confirms, again problem be sent to the solutionist satisfied condition;
The solutionist's real time position satisfied condition can also be sent to the client that consultant uses, and the solutionist that can consultant be sent to select problem;
Target area client used for consultant can also transmitted or target's center position or consultant position are sent to solutionist's client used.
Fig. 7 is the flow chart that embodiment three realizes interacting Question-Answer business, and its key step is as follows:
Step 701: at ordinary times, server obtains solutionist's real time position data, and is stored into data storage cell.Compared with the step 301 in Fig. 3, in this step, the interacting Question-Answer platform of embodiment three in the answer condition and the information that are inputted by client acquisition solutionist at ordinary times or can also answer controling parameters.
Step 702: server obtains problem, target area and other consulting conditions by consultant's client used.Compared with the step 302 in Fig. 3, target's center position or other consulting conditions such as solutionist's Professional Demand or the problem category requirement being good at answer in this step consulting condition, can also be comprised, and the information such as problem generic or keyword; Consultant position can be obtained and be presented on map, for auxiliary consultant determine RELEASE PROBLEM for target area and target's center position.
Step 703: server is from the position data in data storage cell extraction solutionist at the appointed time scope, judge whether the position of solutionist meets the combination condition that described target area and fixed time form, and the solutionist's statistics satisfied condition is sent to consultant's client used.Compared with the step 303 in Fig. 3, this step adds the link (method is: condition judgment unit 623 provides statistics to the solutionist satisfied condition by classification, and is sent to the information transmit-receive unit 604 of consultant's client used by information process unit 621) the solutionist's statistics satisfied condition being sent to consultant's client used; (method is: when condition judgment unit 623 carries out statistic of classification to the solutionist satisfied condition can also to set up solutionist's list corresponding with statistics further, set up the solutionist ID list corresponding with this classification simultaneously, and send to information process unit 621); The position of the solutionist satisfied condition can also be sent to consultant use client (method is: the solutionist's list satisfied condition is sent to information process unit 621 by condition judgment unit 623, information process unit 621 obtains the real time position data of corresponding solutionist, and is sent to the information transmit-receive unit 604 of consultant's client used); When carrying out condition judgment, can also screen further the solutionist meeting the combination condition that target area and fixed time are formed based on other consulting conditions or answer condition and information.
Step 704: consultant is to the confirmation instruction of selected solutionist in response, and server enters step 705; Or the consulting condition modify instruction of response consultant, server returns step 702, obtains the amended target area of consultant or other consulting conditions, then performs each step successively.Concrete, statistics is showed solutionist by the statistics feedback unit 607 of client, after consultant confirms, enter step 705; Can also show the optional mark corresponding with statistics in the client further, response consultant realizes the selection to the solutionist list corresponding with this statistics to the selection wherein identified, and after consultant confirms, enters step 705; Can also the solutionist's real time position satisfied condition be illustrated on map, after consultant selects 1 or multidigit solutionist also confirms, enter step 705; If consultant is unsatisfied with statistics, then the consulting condition modify instruction responding consultant returns step 702, obtains the amended target area of consultant and other consulting conditions, then enters 703 and again screen solutionist.
Step 705: problem is pushed to the solutionist's client used confirmed through consultant by server, and is shown to described solutionist.Compared with the step 304 in Fig. 3, in this step, the reception solutionist of problem is acknowledged according to solutionist's statistics of feedback through consultant, simultaneously server can also by RELEASE PROBLEM for target area or target's center position or consultant position be sent to described solutionist client used and show.
Step 706: server receives the answer information of solutionist, and returns to consultant, and can the communication of setting up further between consultant with solutionist be connected.Compared with the step 305 in Fig. 3, this step in the consulting answer interactive process of consultant and solutionist, the map of the client that can also be used by described consultant and described solutionist demonstrates RELEASE PROBLEM for target area or target's center position; Information process unit 621 can also obtain the real time position of described consultant and described solutionist, and sends and be shown on the client map of described consultant and described solutionist.
As can be seen here, compared with the interacting Question-Answer platform of embodiment three and the 2nd kind of method realizing the method for interacting Question-Answer business and the interacting Question-Answer platform of embodiment one and realize interacting Question-Answer business, the solutionist's statistics satisfied condition can be shown to consultant by topmost function increase exactly, consultant can select solutionist according to statistics and problem is distributed to described solutionist, or modifying target region and other consulting conditions again can screen solutionist, until again problem is sent to the solutionist specified after satisfied; Meanwhile, in consulting answer interactive process can also by RELEASE PROBLEM for target area or target's center position or consultant's real time position or solutionist's real time position be presented on client map each other, be convenient to the communication of both sides.
Be an application examples for embodiment three below:
Certain sky, certain user wants to ask about near width alley whether have fresh flower shop, so, by the client described in the present embodiment input a problem " having fresh flower shop near width alley; in which position? ", and be provided with centered by the position, panda post office in width alley, one of radius 2 km comparatively large regions as target area, target's center position has also been arranged on position, panda post office, and be provided with the condition of " solutionist is permanent target area ", send after confirming.After server receives problem, target area and other consulting conditions, according to the condition default setting of " solutionist is permanent target area ", time range is within the past 3 years, total time, threshold value was 12 months, gone out be positioned at the solutionist of target area total time more than 12 months by this conditional filtering within 3 years in the past.In these solutionists, there is part solutionist owing to only knowing quite well the situation of a panel region very near near oneself dwelling places, be therefore only ready to answer for the problem of target's center position in this region.Thus, described part solutionist to be provided with at ordinary times require Receiver Problem for oneself dwelling places of target's center's positional distance be no more than certain distance, such as: what part was arranged is 500 meters, what part was arranged is 300 meters.Like this, server can further by described user's RELEASE PROBLEM for the solutionist of target's center position not in its claimed range exclude.The solutionist's statistics satisfied condition is beamed back and is shown to the client of described user use by server, such as, statistics is: satisfy condition solutionist's sum 100 people, within 100 meters, solutionist's current time position distance target's center position is 10 people, apart from 100 meters to 300 meters, target's center position is 30 people, and outside 300 meters, distance target's center position is 60 people.Described user can return to consulting condition entry unit modifying target region according to statistics result and re-send to server and again screen solutionist, also can confirm transmission problem.Such as, should in use-case, described user have selected the current time solutionist corresponding apart from two scopes in 100 meters, target's center position, in 100 meters to 300 meters, and confirms to send problem to selected 40 solutionists by server.Further, server also by RELEASE PROBLEM for target area, target's center position and consultant position send and be shown in client that solutionist uses, so that solutionist answers more targetedly, such as in target area, the florist's shop nearest from target's center position is replied to described user, and tell how described user goes to described florist's shop from the position at his place.
Embodiment four:
The present embodiment is the interacting Question-Answer client that the present invention proposes, and Fig. 8 is the structural representation of the present embodiment.Client in the interacting Question-Answer platform that the functional unit that the interacting Question-Answer client of the present embodiment comprises and embodiment three propose is identical for the functional unit of seeking advice from.
Embodiment five:
The present embodiment is the interacting Question-Answer server that the present invention proposes, and Fig. 9 is the structural representation of the present embodiment.Namely the interacting Question-Answer server of the present embodiment is the server in the interacting Question-Answer platform of embodiment three proposition.
In order to Spirit Essence of the present invention being described with giving top priority to what is the most important, in the explanation of above embodiment and accompanying drawing, show only and answer for illustration of the consulting to the solutionist's RELEASE PROBLEM meeting the combination condition that target area and fixed time are formed the Main functional units that operation flow and data transmit, some other functional unit is not shown, such as: registration with log in unit or evaluation management unit or signal auditing unit or complaints and denunciation unit, etc.
The foregoing is only preferred embodiment of the present invention, not in order to limit the present invention, all in the present invention's spirit and principle, any amendment made, equivalent replacement, improvement etc., all should be included within the scope of protection of the invention.

Claims (18)

1. an interacting Question-Answer method, is characterized in that, comprises the following steps:
Steps A: the interacting Question-Answer platform adopting the inventive method to realize interacting Question-Answer business obtains the position data of solutionist;
Step B: described platform obtain consultant's RELEASE PROBLEM for target area;
Step C: described platform judges whether the position of solutionist meets the combination condition that described target area and fixed time form;
Step D: problem is only shown to the solutionist meeting described combination condition by described platform.
2. method according to claim 1, wherein:
Step C refers to: described platform judges whether solutionist's current time is positioned at described target area, is, judges to satisfy condition.
3. method according to claim 1, wherein:
In step, described platform obtains the real time position data of solutionist at ordinary times, and is recorded in data storage cell;
Before step C, described platform obtain further consultant's RELEASE PROBLEM for time range;
Step C refers to: described platform judges whether solutionist was positioned at target area in described time range, was, judges to satisfy condition.
4. method according to claim 3, wherein:
Before step C, described platform obtain further consultant's RELEASE PROBLEM for total time threshold value;
Step C refers to: whether what described platform judged that solutionist is positioned at target area in described time range exceedes described total time threshold value total time, is judge to satisfy condition.
5. the method according to Claims 1-4, wherein:
Before step C, described platform obtain further consultant's RELEASE PROBLEM for target's center position.
6. the method according to any one of Claims 1-4, wherein:
After step c, before step D, described platform is added up the solutionist satisfied condition, and statistics is fed back to consultant;
If consultant is unsatisfied with statistics, then the consulting condition modify instruction of described platform response consultant returns step B, obtain the amended target area of consultant or time range or total time threshold value, re-execute step C;
Until consultant is satisfied with statistics and after confirming, described platform just performs step D.
7. method according to claim 5, wherein:
After step c, before step D, described platform is added up the solutionist satisfied condition, and statistics is fed back to consultant;
If consultant is unsatisfied with statistics, then the consulting condition modify instruction of described platform response consultant returns step B, obtain the amended target area of consultant or time range or total time threshold value, re-execute step C;
Until consultant is satisfied with statistics and after confirming, described platform just performs step D.
8. an interacting Question-Answer platform, comprises advisory customers end, answer client and server, it is characterized in that:
Advisory customers end comprises: consulting condition entry unit, for the RELEASE PROBLEM that receives consultant's input for the condition comprising target area; Map denotation unit, for showing map and being superimposed upon the described target area on map;
Answer client comprises: position extraction unit, for obtaining solutionist's real time position;
One of server or solution person's client comprise: condition judgment unit, in response to the consultant's RELEASE PROBLEM received for target area, judge whether the position of solutionist meets the combination condition that described target area and fixed time form.
9. platform according to claim 8, wherein, described consulting condition defeated people unit is further used for one or more conditions following receiving consultant's input:
RELEASE PROBLEM for time range;
RELEASE PROBLEM for total time threshold value;
RELEASE PROBLEM for target's center position.
10. platform according to claim 8 or claim 9, wherein, described advisory customers end comprises further: statistics feedback unit, for showing the solutionist's statistics satisfied condition.
11. platforms according to claim 8 or claim 9, wherein, described advisory customers end and described answer client are comprehensively same client.
12. platforms according to claim 10, wherein, described advisory customers end and described answer client are comprehensively same client.
13. 1 kinds of interacting Question-Answer clients, is characterized in that, comprise: consulting condition entry unit, for the RELEASE PROBLEM that receives consultant's input for the condition comprising target area; Map denotation unit, for showing map and being superimposed upon the described target area on map.
14. clients according to claim 13, wherein, consulting condition defeated people unit is further used for one or more conditions following receiving consultant's input:
RELEASE PROBLEM for time range;
RELEASE PROBLEM for total time threshold value;
RELEASE PROBLEM for target's center position.
15. clients according to claim 13 or 14, wherein, comprise: statistics feedback unit, further for showing the solutionist's statistics satisfied condition.
16. 1 kinds of interacting Question-Answer servers, is characterized in that, comprise: condition judgment unit, in response to the consultant's RELEASE PROBLEM received for target area, judge whether the position of solutionist meets the combination condition that described target area and fixed time form.
17. servers according to claim 16, wherein
Described server comprises further: data storage cell, for storing the real time position data of solutionist, forms the position array with time mark;
Described condition judgment unit is further used for: in response to the described problem received for time range, judge whether solutionist was positioned at target area in described time range, was, judge that this solutionist satisfies condition.
18. servers according to claim 17, wherein, described condition judgment unit is further used for: in response to the described problem received for total time threshold value, whether what judge that solutionist is positioned at target area in described time range exceedes described total time threshold value total time, is judge that this solutionist satisfies condition.
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