CN105335277A - Fault information processing method and device as well as terminal - Google Patents
Fault information processing method and device as well as terminal Download PDFInfo
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- CN105335277A CN105335277A CN201410302907.3A CN201410302907A CN105335277A CN 105335277 A CN105335277 A CN 105335277A CN 201410302907 A CN201410302907 A CN 201410302907A CN 105335277 A CN105335277 A CN 105335277A
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Abstract
The invention discloses a fault information processing method and device as well as a terminal. The method comprises the following steps: generating an index value forfault information; and uploading a log file to a server so that the server gathers the log file according to type information, system information or software version information, wherein the log file includes the type information, the system information, the software version, the index value and the fault information. By adopting the fault information processing method, the fault information of the terminal is gathered intelligently so that the research personnel can rapidly position the problem type and then the manpower consumption caused by blind tests can be decreased.
Description
Technical field
The present invention relates to field of computer technology, particularly relate to a kind of failure information processing method and device, terminal.
Background technology
At present, android is just subject to heat and holds in both hands from birth, and day by day universal, and it is different from the operating system of other mobile terminals, the advantages such as the cheapness and innovative space being supplied to the large degree of freedom of third party of the increasing income property had, system, obtain the extensive support of each producer.Each manufacturer, to the quick upgrading of each version of android, causes it to present fragmentation trend, namely runs into more and more incompatible and adaptive problem.
For solving the problem, prior art adopts Google's analysis (GoogleAnalytics, GA) to carry out trace analysis to above-mentioned incompatible and adaptive problem, but this trace analysis mode postpones greatly, and problem types is unclear.
Summary of the invention
Embodiment of the present invention technical matters to be solved is, provides a kind of failure information processing method and device, terminal, automatically can gather failure message rapidly, contribute to orientation problem type, reduces blindly test.
In order to solve the problems of the technologies described above, embodiments provide a kind of failure information processing method, it is characterized in that, comprising:
For failure message generating indexes value;
Journal file is uploaded onto the server described server is gathered described journal file according to model information, system information or software version, wherein, described journal file comprises described model information, described system information, described software version, described index value and described failure message.
Wherein, described for before failure message generating indexes value, described method also comprises:
Obtain the failure message that software anomaly produces, wherein, described failure message comprises fault type and the source code line number of software error stack information.
Wherein, after the failure message that described acquisition software anomaly produces, and for before failure message generating indexes value, described method also comprises:
Export information, described information is used for prompting the need of uploading described failure message;
Detect the confirmation uploading instructions inputted for described information;
Respond the step for failure message generating indexes value described in the execution of described confirmation uploading instructions.
Wherein, described journal file is uploaded onto the server before, described method also comprises:
Model information, system information, software version, described index value and described failure message are generated journal file according to preset form.
Wherein, describedly model information, system information, software version, described index value and described failure message to be generated after journal file according to preset form, before journal file is sent to server, described method also comprises:
Detect and whether have the network be connected with server, if there is network, then trigger the step performing and uploaded onto the server by journal file.
Wherein, described network comprises cable network or wireless network.
Wherein, describedly to comprise: utilize checking algorithm for failure message generating indexes value, for failure message generating indexes value.
Wherein, describedly utilize checking algorithm, for failure message generating indexes value, comprising:
Utilize checking algorithm, generate unique index value for the fault type in failure message.
Wherein, described being uploaded onto the server by journal file makes described server gather described journal file according to described model information, described system information or described software version, comprising:
Upload onto the server journal file the described journal file that received by described server parses run preset SQL script file and gathered according to described model information, described system information or described software version by the journal file of having resolved.
Wherein, described being uploaded onto the server by journal file makes described server gather described journal file according to described model information, described system information or described software version, comprising:
Upload onto the server after being compressed by journal file the described journal file that received by described server parses run preset SQL script file and gathered according to described model information, described system information or described software version by the journal file of having resolved.
Correspondingly, the embodiment of the present invention also discloses a kind of faulted-phase judgment device, and this device comprises:
First generation module, for for failure message generating indexes value;
Upper transmission module, for being uploaded onto the server by journal file, described server is gathered to described journal file according to model information, system information or software version, wherein, described journal file comprise described model information, described system information, described software version, described first generation module generate index value and described failure message.
Preferably, described device also comprises:
Acquisition module, for obtaining the failure message that software anomaly produces, wherein, described failure message comprises fault type and the source code line number of software error stack information.
Preferably, described device also comprises:
Output module, for exporting information, described information is for pointing out the failure message the need of uploading the acquisition of described acquisition module;
First detection module, for detecting the confirmation uploading instructions of the information input exported for described output module;
Respond module, for respond described first detection module detect confirmation uploading instructions by the first generation module for failure message generating indexes value.
Preferably, described device also comprises:
Second generation module, generates journal file for the failure message index value of model information, system information, software version, described first generation module generation and described acquisition module obtained according to preset form.
Preferably, described device also comprises:
Second detection module, for detecting the network whether having and be connected with server, if there is network, then triggers upper transmission module and is uploaded onto the server by journal file.
Wherein, described network comprises cable network or wireless network.
Wherein, described first generation module specifically for utilizing checking algorithm, for failure message generating indexes value.
Wherein, described first generation module, specifically for utilizing checking algorithm, generates unique index value for the fault type in failure message.
Wherein, the described journal file that received by described server parses specifically for journal file is uploaded onto the server of described upper transmission module run preset SQL script file the journal file of having resolved is gathered according to described model information, described system information or described software version.
Wherein, the described journal file that received by described server parses specifically for uploading onto the server after journal file is compressed of described upper transmission module run preset SQL script file the journal file of having resolved is gathered according to described model information, described system information or described software version.
The embodiment of the present invention also discloses a kind of terminal, comprises faulted-phase judgment device disclosed in foregoing invention embodiment.
The embodiment of the present invention is passed through for failure message generating indexes value, and journal file is uploaded onto the server described server is gathered described journal file according to model information, system information or software version, wherein, described journal file comprises described model information, described system information, described software version, described index value and described failure message, intelligently the failure message of terminal can be gathered, make research staff's orientation problem type rapidly, minimizing is blindly tested the manpower brought and is expended.
Accompanying drawing explanation
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, be briefly described to the accompanying drawing used required in embodiment or description of the prior art below, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.
The schematic flow sheet of Fig. 1 a kind of failure information processing method disclosed in the embodiment of the present invention;
The schematic flow sheet of Fig. 2 another kind of failure information processing method disclosed in the embodiment of the present invention;
The structural representation of Fig. 3 a kind of faulted-phase judgment device disclosed in the embodiment of the present invention;
The structural representation of Fig. 4 another kind of faulted-phase judgment device disclosed in the embodiment of the present invention.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, be clearly and completely described the technical scheme in the embodiment of the present invention, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making the every other embodiment obtained under creative work prerequisite, belong to the scope of protection of the invention.
Embodiments provide a kind of failure information processing method and device, equipment, for automatically gathering failure message rapidly, orientation problem type, reduces blindly test.Below carry out labor.
Refer to Fig. 1, the schematic flow sheet of Fig. 1 a kind of failure information processing method disclosed in the embodiment of the present invention, as shown in Figure 1, the method comprises the following steps.
S101, for failure message generating indexes value;
In the embodiment of the present invention, can be come for failure message generating indexes value by terminals such as smart mobile phone, net book or other intelligent wearable devices.
Particularly, before execution step S101, also need the failure message obtaining software anomaly generation, wherein, described failure message comprises fault type and the source code line number of software error stack information.
Be specially for failure message generating indexes value: utilize checking algorithm, for failure message generating indexes value; Or, utilize checking algorithm, generate unique index value for the fault type in failure message.
As one embodiment alternatively, after the failure message obtaining software anomaly generation, and for before failure message generating indexes value, the method also comprises: export information, described information is used for prompting the need of uploading described failure message; Detect the confirmation uploading instructions inputted for this information; Respond the step of this confirmation uploading instructions execution for failure message generating indexes value.
S102, uploaded onto the server by journal file server is gathered journal file according to model information, system information or software version, wherein, journal file comprises model information, system information, software version, index value and failure message.
In the embodiment of the present invention, journal file can be uploaded onto the server server is gathered journal file according to model information, system information or software version by terminals such as smart mobile phone, net book or other intelligent wearable devices.Wherein, server can gather the server at platform place for the background server of terminal or long-range fault, is not construed as limiting here.
Particularly, before being uploaded onto the server by journal file, the method also comprises: model information, system information, software version, index value and failure message are generated journal file according to preset form; Secondly, detect whether there is the network be connected with server, if having, then trigger the step performing and uploaded onto the server by journal file.Wherein, network can be cable network as the wired connection such as optical fiber, twisted-pair feeder mode, or wireless network is as the radio connection such as WiFi, mobile network.
Particularly, upload onto the server journal file this journal file of being received by server parses run preset SQL (StructuredQueryLanguage) script file and gather according to model information, system information or software version the journal file of having resolved, wherein, SQL script file is customizable according to concrete summarized manner, as add up same fault type and the number gone wrong according to different type of machines from many to gathering failure message less.
As one embodiment alternatively, upload onto the server after being compressed by journal file the journal file received by server parses run preset SQL script file and gathered according to model information, system information or software version by the journal file of having resolved.
The embodiment of the present invention is passed through for failure message generating indexes value, and journal file is uploaded onto the server server is gathered described journal file according to model information, system information or software version, wherein, described journal file comprises described model information, described system information, described software version, described index value and described failure message, intelligently the failure message of terminal can be gathered, make research staff's orientation problem type rapidly, minimizing is blindly tested the manpower brought and is expended.
Refer to Fig. 2, the schematic flow sheet of Fig. 2 another kind of failure information processing method disclosed in the embodiment of the present invention, the method shown in Fig. 2 is that the further optimization of the failure information processing method shown in Fig. 1 obtains ground, particularly, as shown in Figure 2, comprises the following steps.
S201, terminal obtains the failure message that software anomaly produces, and wherein, failure message comprises fault type and the source code line number of software error stack information.
When apply or occur in system software operational process abnormal cause out of service time, terminal can the failure message that produces of automatic acquisition software anomaly, as information such as the fault type of software error stack information, source code line number and running software stand-by times.
S202, terminal exports information, and information is used for prompting the need of uploading described failure message.
S203, terminal detects the confirmation uploading instructions inputted for this information.
S204, this confirmation uploading instructions of terminal response utilizes checking algorithm, generates unique index value for the fault type in failure message.
Terminal utilizes checking algorithm to generate unique index value to the fault type in failure message, can reach the effect of customizing messages in quick obtaining tables of data.
S205, model information, system information, software version, index value and failure message are generated journal file according to preset form by terminal.
Wherein, generate journal file according to preset form to refer to model information, system information, software version, index value and failure message are kept at journal file according to orderly form or unified form.
S206, terminal detects whether there is the network be connected with server.
Wherein, this network can be cable network or wireless network.As one embodiment alternatively, terminal also can, when step S202 exports prompting message, if also can determine to upload by reminding user simultaneously, need opening network to connect.
S207, if there is network, then journal file uploads onto the server the journal file that received by server parses run preset SQL script file and gathered according to model information, system information or software version by the journal file of having resolved by terminal.
If do not have network, terminal can eject prompting message again, and prompting user needs opening network to connect to upload journal file; Or when detecting that network connects, then upload this journal file.
As one embodiment alternatively, after journal file can first compress by terminal, upload onto the server the journal file after compression the journal file that received by server parses run preset SQL script file and gathered according to model information, system information or software version by the journal file of having resolved again, when adopting the network of limited flow to connect, the effect of saving network flow can be reached.
Wherein, after journal file uploads onto the server by terminal, resolve with by failure message input database by server to this journal file, the SQL script file reruning preset gathers failure message.SQL script file is customizable according to summarized manner, if the number gone wrong with same fault type and according to different type of machines is from many to gathering failure message less to customize corresponding script file.
In embodiments of the present invention, terminal obtains the failure message that software anomaly produces, and response confirmation uploading instructions utilizes checking algorithm, unique index value is generated for the fault type in failure message, detect be connected with the network of server time, upload onto the server journal file the journal file received by server parses run preset SQL script file by the journal file of having resolved according to described model information, described system information or described software version gather, intelligently upload server after faulted-phase judgment can be gathered, make research staff's orientation problem type rapidly, minimizing is blindly tested the manpower brought and is expended.
Refer to Fig. 3, the structural representation of Fig. 3 a kind of faulted-phase judgment device disclosed in the embodiment of the present invention, as indicated at 3, this device comprises with lower module.
First generation module 1, for for failure message generating indexes value.
Preferably, the first generation module 1 specifically for utilizing checking algorithm, for failure message generating indexes value; Or the first generation module 1, specifically for utilizing checking algorithm, generates unique index value for the fault type in failure message.
Upper transmission module 2, for being uploaded onto the server by journal file, server is gathered to described journal file according to model information, system information or software version, wherein, described journal file comprise model information, system information, software version, first generation module 1 generate index value and failure message.
Preferably, the journal file that received by server parses specifically for journal file is uploaded onto the server of upper transmission module 2 run preset SQL script file the journal file of having resolved is gathered according to model information, system information or software version; Or the journal file that upper transmission module 2 is received by server parses specifically for uploading onto the server after being compressed by journal file also runs preset SQL script file and is gathered according to model information, system information or software version by the journal file of having resolved.
Alternatively, this device can also comprise:
Acquisition module, for obtaining the failure message that software anomaly produces, wherein, failure message comprises fault type and the source code line number of software error stack information.
Output module, for exporting information, described information is for pointing out the failure message the need of uploading acquisition module acquisition.
First detection module, for detecting the confirmation uploading instructions of the information input exported for output module.
Respond module, the confirmation uploading instructions detected for responding first detection module performs for failure message generating indexes value.
Second generation module, generates journal file for the failure message index value of model information, system information, software version, the first generation module generation and acquisition module obtained according to preset form.
Particularly, the second generation module refers to according to preset form generation journal file and model information, system information, software version, index value and failure message is kept at journal file according to orderly form or unified form.
Second detection module, for detecting the network whether having and be connected with server, if there is network, then triggers upper transmission module and is uploaded onto the server by journal file.
Wherein, this network comprises cable network or wireless network.
In the embodiment of the present invention, faulted-phase judgment device passes through for failure message generating indexes value, and journal file is uploaded onto the server server is gathered journal file according to model information, system information or software version, wherein, journal file comprises model information, system information, software version, index value and failure message, can be gathered by the failure message of terminal intelligently, make research staff's orientation problem type rapidly, minimizing is blindly tested the manpower brought and is expended.
Refer to Fig. 4, the structural representation of Fig. 4 another kind of faulted-phase judgment device disclosed in the embodiment of the present invention, the device shown in Fig. 4 is that the faulted-phase judgment device shown in Fig. 3 optimizes acquisition further, and as shown in Figure 4, this device comprises with lower module.
Acquisition module 3, for obtaining the failure message that software anomaly produces, wherein, described failure message comprises fault type and the source code line number of software error stack information.
When apply or occur in system software operational process abnormal cause out of service time, acquisition module 3 can the failure message that produces of automatic acquisition software anomaly, as information such as the fault type of software error stack information, line number and running software stand-by times.
Output module 4, for exporting information, described information is for pointing out the failure message the need of uploading the acquisition of described acquisition module 3.
First detection module 5, for detecting the confirmation uploading instructions of the information input exported for described output module 4.
Respond module 6, for respond described first detection module 5 detect confirmation uploading instructions by the first generation module 1 for failure message generating indexes value.
First generation module 1, for for failure message generating indexes value.
Particularly, the first generation module 1 utilizes checking algorithm to generate unique index value to the fault type in failure message, thus can reach the effect of customizing messages in quick obtaining tables of data.
Second generation module 7, the failure message obtained for the index value that model information, system information, software version, the first generation module 1 generated and acquisition module 3 generates journal file according to preset form.
Second detection module 8, for detecting the network whether having and be connected with server, if there is network, then triggers upper transmission module 2 and is uploaded onto the server by journal file.
As one embodiment alternatively, determine to upload if the prompting message that output module 4 exports also can comprise prompting user, need the information that opening network connects.As another kind embodiment alternatively, when the second detection module 8 also can wait for that network connects, then journal file uploads onto the server by the upper transmission module 2 of triggering.
Upper transmission module 2, for being uploaded onto the server by journal file, server is gathered to described journal file according to model information, system information or software version, wherein, journal file comprises model information, system information, software version, the index value of the first generation module 1 generation and the failure message of acquisition module 3 acquisition.
Optionally embodiment, journal file uploads onto the server the journal file that received by server parses run preset SQL script file and gathered according to described model information, described system information or described software version by the journal file of having resolved by upper transmission module 2; Or, after journal file can first compress by upper transmission module 2, upload onto the server the journal file after compression the journal file that received by server parses run preset SQL script file and gathered according to model information, system information or software version by the journal file of having resolved again, when adopting the network of limited flow to connect, the effect of saving network flow can be reached.
Wherein, after journal file uploads onto the server by upper transmission module 2, by server, this journal file is resolved with by failure message input database, at operation preset SQL script file, failure message is gathered.SQL script file can customize in advance according to concrete summarized manner, if the number gone wrong with same fault type and according to different type of machines is from many script files to gathering failure message less.
In embodiments of the present invention, faulted-phase judgment device obtains the failure message that software anomaly produces, and response confirmation uploading instructions, utilize checking algorithm, unique index value is generated for the fault type in failure message, detect be connected with the network of server time, upload onto the server journal file the journal file received by server parses run preset SQL script file by the journal file of having resolved according to described model information, described system information or described software version gather, can gather uploading onto the server after faulted-phase judgment intelligently, make research staff's orientation problem type rapidly, minimizing is blindly tested the manpower brought and is expended.
The embodiment of the present invention also discloses a kind of terminal, and this terminal comprises the faulted-phase judgment device described in inventive embodiments corresponding to Fig. 3 or Fig. 4.
In the description of this instructions, specific features, structure, material or feature that the description of reference term " embodiment ", " some embodiments ", " example ", " concrete example " or " some examples " etc. means to describe in conjunction with this embodiment or example are contained at least one embodiment of the present invention or example.In this manual, to the schematic representation of above-mentioned term not must for be identical embodiment or example.And the specific features of description, structure, material or feature can combine in one or more embodiment in office or example in an appropriate manner.In addition, when not conflicting, the feature of the different embodiment described in this instructions or example and different embodiment or example can carry out combining and combining by those skilled in the art.
In addition, term " first ", " second " only for describing object, and can not be interpreted as instruction or hint relative importance or imply the quantity indicating indicated technical characteristic.Thus, be limited with " first ", the feature of " second " can express or impliedly comprise at least one this feature.In describing the invention, the implication of " multiple " is at least two, such as two, three etc., unless otherwise expressly limited specifically.
Describe and can be understood in process flow diagram or in this any process otherwise described or method, represent and comprise one or more for realizing the module of the code of the executable instruction of the step of specific logical function or process, fragment or part, and the scope of the preferred embodiment of the present invention comprises other realization, wherein can not according to order that is shown or that discuss, comprise according to involved function by the mode while of basic or by contrary order, carry out n-back test, this should understand by embodiments of the invention person of ordinary skill in the field.
In flow charts represent or in this logic otherwise described and/or step, such as, the sequencing list of the executable instruction for realizing logic function can be considered to, may be embodied in any computer-readable medium, for instruction execution system, device or equipment (as computer based system, comprise the system of processor or other can from instruction execution system, device or equipment instruction fetch and perform the system of instruction) use, or to use in conjunction with these instruction execution systems, device or equipment.With regard to this instructions, " computer-readable medium " can be anyly can to comprise, store, communicate, propagate or transmission procedure for instruction execution system, device or equipment or the device that uses in conjunction with these instruction execution systems, device or equipment.The example more specifically (non-exhaustive list) of computer-readable medium comprises following: the electrical connection section (electronic installation) with one or more wiring, portable computer diskette box (magnetic device), random access memory (RAM), ROM (read-only memory) (ROM), erasablely edit ROM (read-only memory) (EPROM or flash memory), fiber device, and portable optic disk ROM (read-only memory) (CDROM).In addition, computer-readable medium can be even paper or other suitable media that can print described program thereon, because can such as by carrying out optical scanning to paper or other media, then carry out editing, decipher or carry out process with other suitable methods if desired and electronically obtain described program, be then stored in computer memory.
Should be appreciated that each several part of the present invention can realize with hardware, software, firmware or their combination.In the above-described embodiment, multiple step or method can with to store in memory and the software performed by suitable instruction execution system or firmware realize.Such as, if realized with hardware, the same in another embodiment, can realize by any one in following technology well known in the art or their combination: the discrete logic with the logic gates for realizing logic function to data-signal, there is the special IC of suitable combinational logic gate circuit, programmable gate array (PGA), field programmable gate array (FPGA) etc.
Those skilled in the art are appreciated that realizing all or part of step that above-described embodiment method carries is that the hardware that can carry out instruction relevant by program completes, described program can be stored in a kind of computer-readable recording medium, this program perform time, step comprising embodiment of the method one or a combination set of.
In addition, each functional unit in each embodiment of the present invention can be integrated in a processing module, also can be that the independent physics of unit exists, also can be integrated in a module by two or more unit.Above-mentioned integrated module both can adopt the form of hardware to realize, and the form of software function module also can be adopted to realize.If described integrated module using the form of software function module realize and as independently production marketing or use time, also can be stored in a computer read/write memory medium.
The above-mentioned storage medium mentioned can be ROM (read-only memory), disk or CD etc.Although illustrate and describe embodiments of the invention above, be understandable that, above-described embodiment is exemplary, can not be interpreted as limitation of the present invention, and those of ordinary skill in the art can change above-described embodiment within the scope of the invention, revises, replace and modification.
Claims (21)
1. a failure information processing method, is characterized in that, comprising:
For failure message generating indexes value;
Journal file is uploaded onto the server described server is gathered described journal file according to model information, system information or software version, wherein, described journal file comprises described model information, described system information, described software version, described index value and described failure message.
2. the method for claim 1, is characterized in that, described for before failure message generating indexes value, described method also comprises:
Obtain the failure message that software anomaly produces, wherein, described failure message comprises fault type and the source code line number of software error stack information.
3. method as claimed in claim 2, is characterized in that, after the failure message that described acquisition software anomaly produces, and for before failure message generating indexes value, described method also comprises:
Export information, described information is used for prompting the need of uploading described failure message;
Detect the confirmation uploading instructions inputted for described information;
Respond the step for failure message generating indexes value described in the execution of described confirmation uploading instructions.
4. the method for claim 1, is characterized in that, described journal file is uploaded onto the server before, described method also comprises:
Model information, system information, software version, described index value and described failure message are generated journal file according to preset form.
5. method as claimed in claim 4, it is characterized in that, describedly model information, system information, software version, described index value and described failure message are generated after journal file according to preset form, before journal file is sent to server, described method also comprises:
Detect and whether have the network be connected with server, if there is network, then trigger the step performing and uploaded onto the server by journal file.
6. method as claimed in claim 5, it is characterized in that, described network comprises cable network or wireless network.
7. the method for claim 1, is characterized in that, described for failure message generating indexes value, comprising:
Utilize checking algorithm, for failure message generating indexes value.
8. method as claimed in claim 2, is characterized in that, describedly utilizes checking algorithm, for failure message generating indexes value, comprising:
Utilize checking algorithm, generate unique index value for the fault type in failure message.
9. the method for claim 1, is characterized in that, described being uploaded onto the server by journal file makes described server gather described journal file according to described model information, described system information or described software version, comprising:
Upload onto the server journal file the described journal file that received by described server parses run preset SQL script file and gathered according to described model information, described system information or described software version by the journal file of having resolved.
10. the method for claim 1, is characterized in that, described being uploaded onto the server by journal file makes described server gather described journal file according to described model information, described system information or described software version, comprising:
Upload onto the server after being compressed by journal file the described journal file that received by described server parses run preset SQL script file and gathered according to described model information, described system information or described software version by the journal file of having resolved.
11. 1 kinds of faulted-phase judgment devices, is characterized in that, comprising:
First generation module, for for failure message generating indexes value;
Upper transmission module, for being uploaded onto the server by journal file, described server is gathered to described journal file according to model information, system information or software version, wherein, described journal file comprise described model information, described system information, described software version, described first generation module generate index value and described failure message.
12. devices as claimed in claim 11, it is characterized in that, described device also comprises:
Acquisition module, for obtaining the failure message that software anomaly produces, wherein, described failure message comprises fault type and the source code line number of software error stack information.
13. devices as claimed in claim 12, it is characterized in that, described device also comprises:
Output module, for exporting information, described information is for pointing out the failure message the need of uploading the acquisition of described acquisition module;
First detection module, for detecting the confirmation uploading instructions of the information input exported for described output module;
Respond module, for respond described first detection module detect confirmation uploading instructions by the first generation module for failure message generating indexes value.
14. devices as claimed in claim 11, it is characterized in that, described device also comprises:
Second generation module, generates journal file for the failure message index value of model information, system information, software version, described first generation module generation and described acquisition module obtained according to preset form.
15. devices as claimed in claim 14, it is characterized in that, described device also comprises:
Second detection module, for detecting the network whether having and be connected with server, if there is network, then triggers upper transmission module and is uploaded onto the server by journal file.
16. devices as claimed in claim 15, it is characterized in that, described network comprises cable network or wireless network.
17. devices as claimed in claim 11, is characterized in that, described first generation module specifically for utilizing checking algorithm, for failure message generating indexes value.
18. devices as claimed in claim 12, it is characterized in that, described first generation module, specifically for utilizing checking algorithm, generates unique index value for the fault type in failure message.
19. devices as claimed in claim 11, it is characterized in that, the described journal file that described upper transmission module is received by described server parses specifically for being uploaded onto the server by journal file also runs preset SQL script file and is gathered according to described model information, described system information or described software version by the journal file of having resolved.
20. devices as claimed in claim 11, it is characterized in that, the described journal file that described upper transmission module is received by described server parses specifically for uploading onto the server after being compressed by journal file also runs preset SQL script file and is gathered according to described model information, described system information or described software version by the journal file of having resolved.
21. 1 kinds of terminals, is characterized in that, comprise the device according to any one of the claims 11 to claim 20.
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Cited By (14)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN106888125A (en) * | 2017-03-30 | 2017-06-23 | 努比亚技术有限公司 | A kind of method for processing abnormal shutdown daily record, mobile terminal and server |
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| CN107229554A (en) * | 2016-03-25 | 2017-10-03 | 展讯通信(天津)有限公司 | Mobile terminal stability test method and device |
| CN108090648A (en) * | 2016-11-22 | 2018-05-29 | 松下知识产权经营株式会社 | Diagnose the method, apparatus and display device of electrical equipment working condition |
| CN108090648B (en) * | 2016-11-22 | 2023-06-06 | 松下知识产权经营株式会社 | Method and device for diagnosing working state of electric equipment and display device |
| CN106888125A (en) * | 2017-03-30 | 2017-06-23 | 努比亚技术有限公司 | A kind of method for processing abnormal shutdown daily record, mobile terminal and server |
| CN109428939B (en) * | 2017-09-04 | 2023-06-30 | 上海仪电（集团）有限公司中央研究院 | Sensing system for external cloud linkage space-time sensing |
| CN109428939A (en) * | 2017-09-04 | 2019-03-05 | 上海仪电（集团）有限公司中央研究院 | A kind of sensor-based system of external hanging type cloud linkage space-time perception |
| WO2019153505A1 (en) * | 2018-02-07 | 2019-08-15 | 平安科技（深圳）有限公司 | Method for publishing fault recovery data packet and server |
| CN108400893A (en) * | 2018-02-22 | 2018-08-14 | 北京奇艺世纪科技有限公司 | Processing method, device and the electronic equipment of journal file |
| CN109491923A (en) * | 2018-12-14 | 2019-03-19 | 东软集团股份有限公司 | Determination method, apparatus, medium and the electronic equipment of newly-increased abnormality code |
| CN109491923B (en) * | 2018-12-14 | 2021-11-12 | 东软集团股份有限公司 | Method, device, medium and electronic equipment for determining newly added abnormal code |
| CN109783263A (en) * | 2018-12-27 | 2019-05-21 | 郑州云海信息技术有限公司 | A kind of processing method and system of server burn-in test failure |
| CN109783263B (en) * | 2018-12-27 | 2021-11-09 | 郑州云海信息技术有限公司 | Method and system for processing aging test fault of server |
| CN110825069A (en) * | 2019-11-07 | 2020-02-21 | 德明通讯（上海）有限责任公司 | Fault detection method and system for rapidly positioning OBD equipment fault |
| CN110825069B (en) * | 2019-11-07 | 2022-09-13 | 德明通讯（上海）股份有限公司 | Fault detection method and system for rapidly positioning OBD equipment fault |
| CN110768851A (en) * | 2019-11-28 | 2020-02-07 | 海丰通航科技有限公司 | Network fault detector and detection method thereof |
| CN111208363B (en) * | 2019-12-13 | 2022-06-17 | 深圳市元征科技股份有限公司 | Test method and electronic device |
| CN111208363A (en) * | 2019-12-13 | 2020-05-29 | 深圳市元征科技股份有限公司 | Test method and electronic device |
| CN111339739A (en) * | 2020-02-23 | 2020-06-26 | 苏州浪潮智能科技有限公司 | Multi-satellite model birth certification information generation method and device |
| CN113760617A (en) * | 2021-08-17 | 2021-12-07 | 联想(北京)有限公司 | Fault processing method and device, equipment and storage medium |
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