CN105159977B - Information interactive processing method and device - Google Patents
Information interactive processing method and device Download PDFInfo
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- CN105159977B CN105159977B CN201510537383.0A CN201510537383A CN105159977B CN 105159977 B CN105159977 B CN 105159977B CN 201510537383 A CN201510537383 A CN 201510537383A CN 105159977 B CN105159977 B CN 105159977B
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/951—Indexing; Web crawling techniques
Abstract
The application proposes a kind of information interactive processing method and device, wherein this method comprises: according to input acquisition of information target intention；The vertical catalog database pre-established is inquired according to the target intention, wherein the vertical catalog database includes: multiple vertical classification trees, each vertical classification tree includes N layers of classification, every layer of classification includes at least one information node, wherein N is greater than 1 and is integer；If knowing, position corresponding with the target intention is the P information node of M layers of classification, wherein, M is more than or equal to 1 and is less than N, M is integer, all information nodes corresponding with the P information node in (M+1) layer classification are then pushed to the user, so that the user obtains and the matched various dimensions information of the target intention, allow users to actively obtain various dimensions information, the search input cost for having saved user, improves treatment effeciency.
Description
Technical field
This application involves information search technique field more particularly to a kind of information interactive processing methods and device.
Background technique
In the prior art, it when user needs to obtain information, by inputting keyword to search engine, is examined according to keyword
The result of rope is to a large amount of web link list of user feedback.
In face of the web link list of magnanimity, user will also further carry out screening and obtain the information needed, Huo Zhe
, can be interested in content relevant to target requirement during browsing webpage, to be obtained again by search engine retrieving
Information relevant to target requirement meets itself more information requirement.
It can be seen that the search capability of user and the information requirement of oneself and mismatch, lead to more wheel information searches, and
Including many invalid searches and blind search, therefore, traditional way of search is not able to satisfy more wheel demands of user, wastes place
Resource is managed, search efficiency is reduced.
Summary of the invention
The application is intended to solve at least some of the technical problems in related technologies.
For this purpose, first purpose of the application is to propose a kind of information interactive processing method, this method is enabled a user to
Enough actively obtain inputs cost, reduces human-computer interaction with the matched various dimensions information of target intention, the search for having saved user
Number of processes, improve treatment effeciency and user experience.
Second purpose of the application is to propose a kind of information exchange processing unit.
In order to achieve the above object, the application first aspect embodiment proposes a kind of information interactive processing method, comprising: receive
The input information of user, according to the input acquisition of information target intention；It is hung down according to what target intention inquiry pre-established
Straight catalog database, wherein the vertical catalog database includes: multiple vertical classification trees, and each vertical classification tree includes N layers
Classification, every layer of classification include at least one information node, wherein N is greater than 1 and is integer；If knowing and the target intention pair
The position answered is the P information node of M layers of classification, wherein M is more than or equal to 1 and is less than N, and M is integer, then by (M+1) layer class
All information nodes corresponding with the P information node are pushed to the user in mesh, so that the user obtains and the mesh
Mark is intended to matched various dimensions information.
The information interactive processing method of the embodiment of the present application receives the input information of user first, is believed according to the input
Breath obtains target intention, and the vertical catalog database pre-established is then inquired according to the target intention, wherein described vertical
Catalog database includes: multiple vertical classification trees, and each vertical classification tree includes N layers of classification, and every layer of classification includes at least one
Information node, wherein N is greater than 1 and is integer；If knowing, position corresponding with the target intention is the P information of M layers of classification
Node, wherein M is more than or equal to 1 and is less than N, and M is integer, then will be corresponding with the P information node in (M+1) layer classification
All information nodes are pushed to the user, so that the user obtains and the matched various dimensions information of the target intention.By
This, allows users to actively obtain and the matched various dimensions information of target intention, the search for having saved user inputs cost, subtract
The number of processes for having lacked human-computer interaction, improves treatment effeciency and user experience.
In order to achieve the above object, the application second aspect embodiment proposes a kind of information exchange processing unit, comprising: obtain
Module, for receiving the input information of user, according to the input acquisition of information target intention；Enquiry module, for according to institute
It states target intention and inquires the vertical catalog database pre-established, wherein the vertical catalog database includes: multiple vertical classes
Mesh tree, each vertical classification tree includes N layers of classification, and every layer of classification includes at least one information node, wherein N is greater than 1 and is whole
Number；Pushing module, if for knowing that position corresponding with the target intention is the P information node of M layers of classification, wherein M is big
In being equal to 1 and being less than N, M is integer, then pushes away all information nodes corresponding with the P information node in (M+1) layer classification
The user is given, so that the user obtains and the matched various dimensions information of the target intention.
The information exchange processing unit of the embodiment of the present application receives the input information of user by obtaining module, according to institute
State input acquisition of information target intention；The vertical classification data pre-established are inquired according to the target intention by enquiry module
Library, wherein the vertical catalog database includes: multiple vertical classification trees, and each vertical classification tree includes N layers of classification, and every layer
Classification includes at least one information node, wherein N is greater than 1 and is integer；If knowing, position corresponding with the target intention is
The P information node of M layers of classification, wherein M is more than or equal to 1 and is less than N, and M is integer, then passes through pushing module for (M+1) layer
All information nodes corresponding with the P information node are pushed to the user in classification so that the user obtain with it is described
The matched various dimensions information of target intention.As a result, user can actively obtain with the matched various dimensions information of target intention,
The search input cost for having saved user, reduces the number of processes of human-computer interaction, improves treatment effeciency and user experience.
Detailed description of the invention
Above-mentioned and/or additional aspect and advantage of the invention will become from the following description of the accompanying drawings of embodiments
Obviously and it is readily appreciated that, in which:
Fig. 1 is the flow chart of the information interactive processing method of the application one embodiment；
Fig. 2 show the virtual speech interaction models of casper；
Fig. 3 is that interactive voice services hint effect figure one；
Fig. 4 is vertical classification tree hint effect figure；
Fig. 5 is the flow chart of the information interactive processing method of the application another embodiment；
Fig. 6 is the flow chart of the information interactive processing method of the application another embodiment；
Fig. 7 is that interactive voice services hint effect figure two；
Fig. 8 is the flow chart of the information interactive processing method of the application another embodiment；
Fig. 9 is that interactive voice services hint effect figure three；
Figure 10 is the flow chart of the information interactive processing method of the application another embodiment；
Figure 11 is that interactive voice services hint effect figure four；
Figure 12 is the structural schematic diagram of the information exchange processing unit of the application one embodiment；
Figure 13 is the structural schematic diagram of the information exchange processing unit of the application another embodiment；
Figure 14 is the structural schematic diagram of the information exchange processing unit of the application another embodiment；
Figure 15 is the structural schematic diagram of the information exchange processing unit of the application another embodiment；
Figure 16 is the structural schematic diagram of the information exchange processing unit of the application another embodiment；
Figure 17 is the structural schematic diagram of the information exchange processing unit of the application another embodiment.
Specific embodiment
Embodiments herein is described below in detail, examples of the embodiments are shown in the accompanying drawings, wherein from beginning to end
Same or similar label indicates same or similar element or element with the same or similar functions.Below with reference to attached
The embodiment of figure description is exemplary, it is intended to for explaining the application, and should not be understood as the limitation to the application.
Below with reference to the accompanying drawings the information interactive processing method and device of the embodiment of the present application are described.
Fig. 1 is the flow chart of the information interactive processing method of the application one embodiment.
As shown in Figure 1, the information interactive processing method includes:
Step 101, the input information for receiving user, according to the input acquisition of information target intention.
Firstly, receiving the information that user is inputted by way of text or voice according to the target requirement of itself, then
According to the target intention of input acquisition of information user.
The input mode of user can be used flexibly according to their own needs, and text-to-speech switching uses, and need to illustrate
It is, when user is using voice mode input information, to need to apply in the terminal device with man machine language's interactive interface.
When user needs to obtain interactive voice service, to man machine language's interactive interface input voice information, man machine language
Interactive interface is used to receive the voice messaging of user's input, after being handled by related application, exports voice messaging to user,
So that user obtains corresponding interactive voice service.
Further, in order to promote the user experience of interactive voice service, increase interest, in another embodiment
In, before step 101, the method also includes:
Receive the voice service open command that the user sends；
Virtual speech interaction models corresponding with the user are configured, the virtual speech interaction models are man-machine for cooperating
Interactive voice interface and the user carry out interactive voice service.
Specifically, the applications client of voice service is provided when user enters, voice service open command is sent, according to language
It is the corresponding virtual speech interaction models of user configuration that sound, which services open command,.Virtual speech interaction models are to pass through image procossing
Etc. technologies generate, for cooperating man machine language's interactive interface and user to carry out interactive voice service.It can be according to the language of user
It is actively user configuration that sound, which services open command, and user can also be allowed to select interested virtual speech to hand over according to the hobby of itself
Mutual model, such as: Fig. 2 show the virtual speech interaction models of " hundred small degree ", the present embodiment to specific image with no restriction.
After the input information for obtaining user, by the target intention for obtaining user to the input information analysis.Also
It is to say, the input information of user is natural language, inclined colloquial style, obtains substantive content by the analysis to the natural language, that is, uses
The target intention at family.Such as: when the input information of user are as follows: when " today sees lovely dog dog, I desires to support ", pass through analysis
The target intention for knowing user is " feeding dog "；
It should be noted that can be obtained and be used using different analysis modes since the type of input information is different
The target intention at family, with the illustration of voice input mode.It is described according to when the input information of user is voice messaging
Input acquisition of information target intention, comprising:
The voice messaging is converted into text information；
The text information is analyzed using preset semantic analysis model, obtains the target intention.
Specifically, the converting voice message into text message first inputted user by language and characters converting system, so
Afterwards according to preset Different categories of samples phrase to text information carry out semantic analysis, acquisition time, place, personage, the elements such as event,
To obtain the target intention of user.
Step 102, the vertical catalog database pre-established is inquired according to the target intention, wherein the vertical class
Mesh database includes: multiple vertical classification trees, and each vertical classification tree includes N layers of classification, and every layer of classification includes at least one letter
Cease node, wherein N is greater than 1 and is integer.
After the target intention for obtaining user, the vertical catalog database pre-established is inquired according to the target intention.
Wherein, vertical catalog database is the structural database of a train of thought, specifically includes multiple vertical classification trees, each vertical class
Mesh tree includes N layers of classification, and every layer of classification includes at least one information node, wherein N is greater than 1 and is integer.It illustrates such as
Under:
It include three vertical classification trees, respectively cuisines, pet and tourism, each vertical classification in vertical catalog database
Tree root may be identical according to the classification number of plies N that the division of category information is included, it is also possible to not identical.Wherein, with the vertical class of pet
It being continued to explain for mesh tree, the vertical classification tree of pet includes four layers of classification, and every layer of classification includes at least one information node,
In, N is equal to 4, and first layer classification is pet, an including information node, that is, root node pet, and corresponding with root node pet the
Two layers of classification are dog, three cat, rabbit limb nodes, and third layer classification corresponding with the dog node of second layer classification is to breathe out scholar
Odd, rich U.S. three dog, chihuahua limb nodes, the 4th layer of classification corresponding with the rich U.S. dog of third layer classification be feed, see a doctor,
Entertain three leaf nodes.Each node is exactly an information node, and there is the corresponding information content in the inside.
From the foregoing, it will be observed that vertical catalog database provides the vertical category information an of vein structure abundant, pass through
The target intention for determining user corresponding node location in the vertical catalog database is inquired, is anticipated with knowing with the target of user
Figure have which it is relevant deeper into, comprehensively, refinement information.
Step 103, if knowing, position corresponding with the target intention is the P information node of M layers of classification, wherein M is big
In being equal to 1 and being less than N, M is integer, then pushes away all information nodes corresponding with the P information node in (M+1) layer classification
The user is given, so that the user obtains and the matched various dimensions information of the target intention.
Specifically, by inquiring vertical catalog database, if knowing, position corresponding with target intention is M layers of classification
P information node, wherein M be more than or equal to 1 and be less than N, M is integer, then by (M+1) layer classification with the P information node pair
All information nodes answered are pushed to the user, believe so that the user obtains with the matched various dimensions of the target intention
Breath.
Continue with the example explanation in step 101 and step 102, step 101 knows user by the input information of user
Target intention when supporting dog for me, just by the vertical catalog database in query steps 102, know corresponding with target intention
Position be the vertical classification tree of pet in second layer classification dog limb information node, i.e., be not the last layer leaf information section
Therefore three Ha Shiqi corresponding with dog node in third layer classification, rich U.S. dog, chihuahua limb nodes are returned to use by point
Family enables a user to actively obtain various dimensions information relevant to dog, makes more accurate selection.According to above-mentioned example
Son constantly returns layer by layer, so that user saves searching cost, accurately and effectively Overall Acquisition multidimensional information.
The information interactive processing method of the embodiment of the present application receives the input information of user first, is believed according to the input
Breath obtains target intention, and the vertical catalog database pre-established is then inquired according to the target intention, wherein described vertical
Catalog database includes: multiple vertical classification trees, and each vertical classification tree includes N layers of classification, and every layer of classification includes at least one
Information node, wherein N is greater than 1 and is integer；If knowing, position corresponding with the target intention is the P information of M layers of classification
Node, wherein M is more than or equal to 1 and is less than N, and M is integer, then will be corresponding with the P information node in (M+1) layer classification
All information nodes are pushed to the user, so that the user obtains and the matched various dimensions information of the target intention.By
This, allows users to actively obtain and the matched various dimensions information of target intention, the search for having saved user inputs cost, subtract
The number of processes for having lacked human-computer interaction, improves treatment effeciency and user experience.
In order to more clearly illustrate the process of embodiment illustrated in fig. 1, illustrate by taking Fig. 3 and embodiment illustrated in fig. 4 as an example.Figure
3 service hint effect figure one for interactive voice, and Fig. 4 is vertical classification tree hint effect figure, and selection is in Fig. 3 of the present embodiment to scheme
Virtual speech interaction models shown in 2 cooperate man machine language's interactive interface and user to carry out interactive voice service.Referring to Fig. 3 and figure
4 are described as follows:
It can support the target intention according to user, combine a variety of conditions progress intelligent recommendations and taken turns by taking cuisines as an example more
In interaction, guidance user expresses the condition of oneself care, the condition of synthetic user expression, such as [and important people's appointment]+[ring
The good style in border is high], then it can recommend the entity of meet demand out according to the condition that user selects.
Fig. 5 is the flow chart of the information interactive processing method of the application another embodiment.
As shown in figure 5, for embodiment illustrated in fig. 1 step 102 after, can with the following steps are included:
Step 201, if knowing, position corresponding with the target intention is not the P information node of the M layers of classification,
The intention type of the target intention is identified according to preset characteristic information library；
Step 202, it is provided and the matched target information of the target intention according to the intention type to the user.
Specifically, after inquiring vertical catalog database according to the target intention of user, query result is in vertical class
Mesh database can not determine position corresponding with target intention；Alternatively, inquiry knows that position corresponding with target intention is n-th layer
Information node in classification, i.e., the leaf node information in vertical classification tree, then know that position corresponding with target intention is not
The P information node of M layers of classification, also just without normal direction user return and the matched various dimensions information of target intention, therefore, according to pre-
If characteristic information library identification target intention intention type, matched to be provided a user according to intention type with target intention
Target information.Wherein, it is intended that there are many mode of type, illustrated by subsequent embodiment.
The information interactive processing method of the embodiment of the present application, if knowing, position corresponding with target intention is not the M
The P information node of layer classification, then identify the intention type of the target intention, then according to intention according to preset characteristic information library
Type provides and the matched target information of the target intention to the user.As a result, user can actively obtain and mesh
Mark is intended to matched target information, has saved the search input cost of user, has reduced the number of processes of human-computer interaction, improve
Treatment effeciency and user experience.
In order to more clearly illustrate the process of embodiment illustrated in fig. 5, illustrate by taking subsequent illustrated embodiment as an example.It is subsequent each
It selects with virtual speech interaction models shown in Fig. 2 cooperation man machine language's interactive interface and uses in the hint effect figure of embodiment
Family carries out interactive voice service, repeats no more below.
Fig. 6 is the flow chart of the information interactive processing method of the application another embodiment, if the present embodiment is for root
Know in the target intention according to preset characteristic information library comprising puing question to characteristic information, then knows the target intention for consulting
Intention type, then step 202 specifically includes:
Step 301, the target intention is retrieved in a search engine, obtains corresponding web link list；
Step 302, the web link list is sent to the user.
Fig. 7 is that interactive voice service hint effect figure two is described as follows referring to Fig. 6 and Fig. 7:
After voice messaging is converted to text information, is known in target intention according to preset characteristic information library and include
Enquirement characteristic information, i.e. " energy XXX ", " how ", " why "；Then know the target intention for consulting intention type.
Then searched targets are intended in a search engine, obtain corresponding web link list, and send the webpage to the user
Lists of links is embodied in by way of the output abstract in dialog box and Text Link and meets the information retrieval of user
Demand, adjustable mobile search results page after user clicks on links.
The information interactive processing method of the embodiment of the present application, if knowing the target intention according to preset characteristic information library
In comprising put question to characteristic information, then know the target intention for consulting intention type, retrieve the target in a search engine
It is intended to, obtains corresponding web link list, sends the web link list to the user.As a result, user can
Acquisition and the matched target information of target intention, improve treatment effeciency and user experience.
Fig. 8 is the flow chart of the information interactive processing method of the application another embodiment, if the present embodiment is for root
Know in the target intention according to preset characteristic information library comprising session features information, then knows the target intention for interaction
Intention type, then step 202 specifically includes:
Step 401, it is generated and the matched feedback information of the target intention using the dialogue sample information library prestored；
Step 402, the feedback information is exported to the user speech.
Fig. 9 is that interactive voice service hint effect figure three is described as follows referring to Fig. 8 and Fig. 9:
After voice messaging is converted to text information, is known in target intention according to preset characteristic information library and include
The dialog semantics such as session features information, i.e. " you how old ", " hello "；Then know the target intention for interaction intention type.
Then it using the generation of dialogue sample information library and the matched feedback information of the target intention prestored, and is exported to user speech
Feedback information guides the natural language exposition need of user.
The information interactive processing method of the embodiment of the present application, if knowing the target intention according to preset characteristic information library
In include session features information, then know the target intention for interaction intention type, using the dialogue sample information library prestored
Generation and the matched feedback information of the target intention export the feedback information to the user speech.As a result, user
Can obtain with the matched feedback information of target intention, improve treatment effeciency and user experience by the way of more wheel dialogues
Degree.
Figure 10 is the flow chart of the information interactive processing method of the application another embodiment, if the present embodiment is for root
Know in the target intention according to preset characteristic information library comprising instruction features information, then knows that the target intention is behavior
Intention type, then step 202 specifically includes:
Step 501, target application corresponding with the target intention is called, the target is retrieved in the target application
It is intended to, obtains corresponding target information；
Step 502, the target application guidance interface for carrying the target information is sent to the user；
Figure 11 is that interactive voice service hint effect figure four is described as follows referring to Figure 10 and Figure 11:
After voice messaging is converted to text information, is known in target intention according to preset characteristic information library and include
Instruction features information, i.e. " I thinks XXX ", " I wants XX "；Then know that the target intention is behavior intention type.Then call with
The corresponding target application of target intention, target application include navigation application, Video Applications, third party's data platform etc., thus
Searched targets are intended in target application, obtain corresponding target information, for example, user will remove Startbuck nearby, then invocation map
Using input user current location information and Startbuck, obtain corresponding target information in this application, and right rear line is sent
The target application for carrying target information guides interface.Target application guide interface specific manifestation form can for card, picture,
The forms such as link.
Further, in order to reach one-stop closed loop service, interaction cost is more reduced, is taken being sent to the user
After target application guidance interface with the target information, the method also includes:
The open instructions that the user sends is received, the target application for carrying the target information is then switched to, so that
The user carries out respective handling to the target information.Therefore, user is other than it can obtain information requirement and meet, moreover it is possible to
The demand for services for enough meeting user, from the whole process for screening payment.
The information interactive processing method of the embodiment of the present application, if knowing the target intention according to preset characteristic information library
In include instruction features information, then know the target intention be behavior intention type, call it is corresponding with the target intention
Target application retrieves the target intention in the target application, obtains corresponding target information；It sends and takes to the user
Target application with the target information guides interface.Believe as a result, user can obtain with the matched target of target intention
Breath, has reached closed loop physical examination, has improved treatment effeciency and user experience.
In order to realize above-described embodiment, the application also proposes a kind of information exchange processing unit.
Figure 12 is the structural schematic diagram of the information exchange processing unit of the application one embodiment.
As shown in figure 12, which includes:
Module 11 is obtained, for receiving the input information of user, according to the input acquisition of information target intention；Wherein,
Inputting information includes: text information, alternatively, voice messaging, when the input information is voice messaging, the acquisition module
11, it is specifically used for:
The voice messaging is converted into text information；
The text information is analyzed using preset semantic analysis model, obtains the target intention.
Enquiry module 12, for inquiring the vertical catalog database pre-established according to the target intention, wherein described
Vertical catalog database includes: multiple vertical classification trees, and each vertical classification tree includes N layers of classification, and every layer of classification includes at least
One information node, wherein N is greater than 1 and is integer；
Pushing module 13, if for knowing that position corresponding with the target intention is the P information node of M layers of classification,
Wherein, M is more than or equal to 1 and is less than N, and M is integer, then by all letters corresponding with the P information node in (M+1) layer classification
Breath node is pushed to the user, so that the user obtains and the matched various dimensions information of the target intention.
It should be noted that the aforementioned explanation to information interactive processing method embodiment is also applied for the embodiment
Information exchange processing unit, details are not described herein again.
The information exchange processing unit of the embodiment of the present application receives the input information of user by obtaining module, according to institute
State input acquisition of information target intention；The vertical classification data pre-established are inquired according to the target intention by enquiry module
Library, wherein the vertical catalog database includes: multiple vertical classification trees, and each vertical classification tree includes N layers of classification, and every layer
Classification includes at least one information node, wherein N is greater than 1 and is integer；If knowing, position corresponding with the target intention is
The P information node of M layers of classification, wherein M is more than or equal to 1 and is less than N, and M is integer, then passes through pushing module for (M+1) layer
All information nodes corresponding with the P information node are pushed to the user in classification so that the user obtain with it is described
The matched various dimensions information of target intention.As a result, user can actively obtain with the matched various dimensions information of target intention,
The search input cost for having saved user, reduces the number of processes of human-computer interaction, improves treatment effeciency and user experience.
Figure 13 is the structural schematic diagram of the information exchange processing unit of the application another embodiment, as shown in figure 13, base
In embodiment illustrated in fig. 12, further includes: identification module 14,
The enquiry module 12, is specifically used for:
Position corresponding with the target intention can not be known in the vertical catalog database；
Alternatively,
Inquiry knows that position corresponding with the target intention is the information node in n-th layer classification.
Identification module 14, if for knowing that position corresponding with the target intention is not the P information of the M layers of classification
Node then identifies the intention type of the target intention according to preset characteristic information library；
Pushing module 13 is also used to be provided and the matched mesh of the target intention according to the intention type to the user
Mark information.
It should be noted that the aforementioned explanation to information interactive processing method embodiment is also applied for the embodiment
Information exchange processing unit, details are not described herein again.
The information exchange processing unit of the embodiment of the present application, if knowing, position corresponding with target intention is not the M
The P information node of layer classification, then identify the intention type of the target intention, then according to intention according to preset characteristic information library
Type provides and the matched target information of the target intention to the user.As a result, user can actively obtain and mesh
Mark is intended to matched target information, has saved the search input cost of user, has reduced the number of processes of human-computer interaction, improve
Treatment effeciency and user experience.
Figure 14 is the structural schematic diagram of the information exchange processing unit of the application another embodiment, as shown in figure 14, base
In embodiment illustrated in fig. 13, identification module 14, if specifically for being known in the target intention according to preset characteristic information library
Comprising puing question to characteristic information, then know the target intention for consulting intention type；
The pushing module 13, comprising:
Retrieval unit 131 obtains corresponding web link list for retrieving the target intention in a search engine；
First transmission unit 132, for sending the web link list to the user.
It should be noted that the aforementioned explanation to information interactive processing method embodiment is also applied for the embodiment
Information exchange processing unit, details are not described herein again.
The information exchange processing unit of the embodiment of the present application, if knowing the target intention according to preset characteristic information library
In comprising put question to characteristic information, then know the target intention for consulting intention type, retrieve the target in a search engine
It is intended to, obtains corresponding web link list, sends the web link list to the user.As a result, user can
Acquisition and the matched target information of target intention, improve treatment effeciency and user experience.
Figure 15 is the structural schematic diagram of the information exchange processing unit of the application another embodiment, as shown in figure 15, base
In embodiment illustrated in fig. 13, identification module 14, if specifically for being known in the target intention according to preset characteristic information library
Comprising session features information, then know the target intention for interaction intention type；
The pushing module 13, comprising:
Generation unit 133, for being generated and the matched feedback of the target intention using the dialogue sample information library prestored
Information；
Second transmission unit 134, for exporting the feedback information to the user speech.
It should be noted that the aforementioned explanation to information interactive processing method embodiment is also applied for the embodiment
Information exchange processing unit, details are not described herein again.
The information exchange processing unit of the embodiment of the present application, if knowing the target intention according to preset characteristic information library
In include session features information, then know the target intention for interaction intention type, using the dialogue sample information library prestored
Generation and the matched feedback information of the target intention export the feedback information to the user speech.As a result, user
Can obtain with the matched feedback information of target intention, improve treatment effeciency and user experience by the way of more wheel dialogues
Degree.
Figure 16 is the structural schematic diagram of the information exchange processing unit of the application another embodiment, as shown in figure 16, base
In embodiment illustrated in fig. 13, the identification module 14, if specifically for knowing that the target is anticipated according to preset characteristic information library
Include instruction features information in figure, then knows that the target intention is behavior intention type；
The pushing module 13, comprising:
Acquiring unit 135 is retrieved in the target application for calling target application corresponding with the target intention
The target intention obtains corresponding target information；
Third transmission unit 136, for sending the target application guidance interface for carrying the target information to the user.
Further, the pushing module 13, further includes:
Receiving unit 137, for sent to the user target application guidance interface for carrying the target information it
Afterwards, the open instructions that the user sends is received；
Switch unit 138, for being switched to the target application for carrying the target information, so that the user is to the mesh
It marks information and carries out respective handling.
It should be noted that the aforementioned explanation to information interactive processing method embodiment is also applied for the embodiment
Information exchange processing unit, details are not described herein again.
The information exchange processing unit of the embodiment of the present application, if knowing the target intention according to preset characteristic information library
In include instruction features information, then know the target intention be behavior intention type, call it is corresponding with the target intention
Target application retrieves the target intention in the target application, obtains corresponding target information；It sends and takes to the user
Target application with the target information guides interface.Believe as a result, user can obtain with the matched target of target intention
Breath, has reached closed loop physical examination, has improved treatment effeciency and user experience.
Figure 17 is the structural schematic diagram of the information exchange processing unit of the application another embodiment, as shown in figure 17, base
In above-described embodiment, by taking embodiment illustrated in fig. 12 as an example, in order to improve Experience Degree, further include:
Configuration module 15 is opened for before the input information for receiving user, receiving the voice service that the user sends
Open instruction；Virtual speech interaction models corresponding with the user are configured, the virtual speech interaction models are man-machine for cooperating
Interactive voice interface and the user carry out interactive voice service.
In the description of this specification, reference term " one embodiment ", " some embodiments ", " example ", " specifically show
The description of example " or " some examples " etc. means specific features, structure, material or spy described in conjunction with this embodiment or example
Point is contained at least one embodiment or example of the application.In the present specification, schematic expression of the above terms are not
It must be directed to identical embodiment or example.Moreover, particular features, structures, materials, or characteristics described can be in office
It can be combined in any suitable manner in one or more embodiment or examples.In addition, without conflicting with each other, the skill of this field
Art personnel can tie the feature of different embodiments or examples described in this specification and different embodiments or examples
It closes and combines.
In addition, term " first ", " second " are used for descriptive purposes only and cannot be understood as indicating or suggesting relative importance
Or implicitly indicate the quantity of indicated technical characteristic.Define " first " as a result, the feature of " second " can be expressed or
Implicitly include at least one this feature.In the description of the present application, the meaning of " plurality " is at least two, such as two, three
It is a etc., unless otherwise specifically defined.
Any process described otherwise above or method description are construed as in flow chart or herein, and expression includes
It is one or more for realizing specific logical function or process the step of executable instruction code module, segment or portion
Point, and the range of the preferred embodiment of the application includes other realization, wherein can not press shown or discussed suitable
Sequence, including according to related function by it is basic simultaneously in the way of or in the opposite order, to execute function, this should be by the application
Embodiment person of ordinary skill in the field understood.
Expression or logic and/or step described otherwise above herein in flow charts, for example, being considered use
In the order list for the executable instruction for realizing logic function, may be embodied in any computer-readable medium, for
Instruction execution system, device or equipment (such as computer based system, including the system of processor or other can be held from instruction
The instruction fetch of row system, device or equipment and the system executed instruction) it uses, or combine these instruction execution systems, device or set
It is standby and use.For the purpose of this specification, " computer-readable medium ", which can be, any may include, stores, communicates, propagates or pass
Defeated program is for instruction execution system, device or equipment or the dress used in conjunction with these instruction execution systems, device or equipment
It sets.The more specific example (non-exhaustive list) of computer-readable medium include the following: there is the electricity of one or more wirings
Interconnecting piece (electronic device), portable computer diskette box (magnetic device), random access memory (RAM), read-only memory
(ROM), erasable edit read-only storage (EPROM or flash memory), fiber device and portable optic disk is read-only deposits
Reservoir (CDROM).In addition, computer-readable medium can even is that the paper that can print described program on it or other are suitable
Medium, because can then be edited, be interpreted or when necessary with it for example by carrying out optical scanner to paper or other media
His suitable method is handled electronically to obtain described program, is then stored in computer storage.
It should be appreciated that each section of the application can be realized with hardware, software, firmware or their combination.Above-mentioned
In embodiment, software that multiple steps or method can be executed in memory and by suitable instruction execution system with storage
Or firmware is realized.It, and in another embodiment, can be under well known in the art for example, if realized with hardware
Any one of column technology or their combination are realized: having a logic gates for realizing logic function to data-signal
Discrete logic, with suitable combinational logic gate circuit specific integrated circuit, programmable gate array (PGA), scene
Programmable gate array (FPGA) etc..
Those skilled in the art are understood that realize all or part of step that above-described embodiment method carries
It suddenly is that relevant hardware can be instructed to complete by program, the program can store in a kind of computer-readable storage medium
In matter, which when being executed, includes the steps that one or a combination set of embodiment of the method.
It, can also be in addition, can integrate in a processing module in each functional unit in each embodiment of the application
It is that each unit physically exists alone, can also be integrated in two or more units in a module.Above-mentioned integrated mould
Block both can take the form of hardware realization, can also be realized in the form of software function module.The integrated module is such as
Fruit is realized and when sold or used as an independent product in the form of software function module, also can store in a computer
In read/write memory medium.
Storage medium mentioned above can be read-only memory, disk or CD etc..Although having been shown and retouching above
Embodiments herein is stated, it is to be understood that above-described embodiment is exemplary, and should not be understood as the limit to the application
System, those skilled in the art can be changed above-described embodiment, modify, replace and become within the scope of application
Type.
Claims (20)
1. a kind of information interactive processing method, which comprises the following steps:
The input information for receiving user, according to the input acquisition of information target intention；
The vertical catalog database that pre-establishes is inquired according to the target intention, wherein the vertical catalog database includes:
Multiple vertical classification trees, each vertical classification tree includes N layers of classification, and every layer of classification includes at least one information node, wherein N
It greater than 1 and is integer；
If knowing, position corresponding with the target intention is the P information node of M layers of classification, wherein M is more than or equal to 1 and small
It is integer in N, M, then all information nodes corresponding with the P information node in (M+1) layer classification is pushed to the use
Family, so that the user obtains and the matched various dimensions information of the target intention.
2. information interactive processing method as described in claim 1, which is characterized in that described to be inquired in advance according to the target intention
After the vertical catalog database first established, further includes:
If knowing, position corresponding with the target intention is not the P information node of the M layers of classification, according to preset spy
Sign information bank identifies the intention type of the target intention；
It is provided and the matched target information of the target intention according to the intention type to the user.
3. information interactive processing method as claimed in claim 2, which is characterized in that it is described know it is corresponding with the target intention
Position be not the M layers of classification P information node, comprising:
Position corresponding with the target intention can not be determined in the vertical catalog database；
Alternatively,
Inquiry knows that position corresponding with the target intention is the information node in n-th layer classification.
4. information interactive processing method as claimed in claim 2, which is characterized in that described to be known according to preset characteristic information library
The intention type of the not described target intention, comprising:
If knowing in the target intention according to preset characteristic information library comprising puing question to characteristic information, the target meaning is known
Figure is consulting intention type；
It is described to be provided and the matched target information of the target intention according to the intention type to the user, comprising:
The target intention is retrieved in a search engine, obtains corresponding web link list；
The web link list is sent to the user.
5. information interactive processing method as claimed in claim 2, which is characterized in that described to be known according to preset characteristic information library
The intention type of the not described target intention, comprising:
If knowing in the target intention according to preset characteristic information library comprising session features information, the target meaning is known
Figure is interaction intention type；
It is described to be provided and the matched target information of the target intention according to the intention type to the user, comprising:
It is generated and the matched feedback information of the target intention using the dialogue sample information library prestored；
The feedback information is exported to the user speech.
6. information interactive processing method as claimed in claim 2, which is characterized in that described to be known according to preset characteristic information library
The intention type of the not described target intention, comprising:
If knowing in the target intention according to preset characteristic information library comprising instruction features information, the target meaning is known
Figure is behavior intention type；
It is described to be provided and the matched target information of the target intention according to the intention type to the user, comprising:
Target application corresponding with the target intention is called, the target intention, acquisition pair are retrieved in the target application
The target information answered；
The target application guidance interface for carrying the target information is sent to the user.
7. information interactive processing method as claimed in claim 6, which is characterized in that described to be sent described in carrying to the user
After the target application guidance interface of target information, the method also includes:
Receive the open instructions that the user sends；
It is switched to the target application for carrying the target information, so that the user carries out respective handling to the target information.
8. information interactive processing method as claimed in claim 1, which is characterized in that the input information includes: text
Word information, alternatively, voice messaging.
9. information interactive processing method as claimed in claim 8, which is characterized in that when the input information is voice messaging
When, it is described according to the input acquisition of information target intention, comprising:
The voice messaging is converted into text information；
The text information is analyzed using preset semantic analysis model, obtains the target intention.
10. information interactive processing method as claimed in claim 1, which is characterized in that the input for receiving user
Before information, further includes:
Receive the voice service open command that the user sends；
Virtual speech interaction models corresponding with the user are configured, the virtual speech interaction models are for cooperating man machine language
Interactive interface and the user carry out interactive voice service.
11. a kind of information exchange processing unit characterized by comprising
Module is obtained, for receiving the input information of user, according to the input acquisition of information target intention；
Enquiry module, for inquiring the vertical catalog database pre-established according to the target intention, wherein the vertical class
Mesh database includes: multiple vertical classification trees, and each vertical classification tree includes N layers of classification, and every layer of classification includes at least one letter
Cease node, wherein N is greater than 1 and is integer；
Pushing module, if for knowing that position corresponding with the target intention is the P information node of M layers of classification, wherein M
More than or equal to 1 and it is less than N, M is integer, then by all information nodes corresponding with the P information node in (M+1) layer classification
It is pushed to the user, so that the user obtains and the matched various dimensions information of the target intention.
12. information exchange processing unit as claimed in claim 11, which is characterized in that further include:
Identification module, if for knowing that position corresponding with the target intention is not the P information node of the M layers of classification,
The intention type of the target intention is then identified according to preset characteristic information library；
The pushing module is also used to be provided and the matched target of the target intention according to the intention type to the user
Information.
13. information exchange processing unit as claimed in claim 12, which is characterized in that the enquiry module is specifically used for:
Position corresponding with the target intention can not be known in the vertical catalog database；
Alternatively,
Inquiry knows that position corresponding with the target intention is the information node in n-th layer classification.
14. information exchange processing unit as claimed in claim 12, which is characterized in that
The identification module, if specifically for being known in the target intention according to preset characteristic information library comprising puing question to feature
Information then knows the target intention for consulting intention type；
The pushing module, comprising:
Retrieval unit obtains corresponding web link list for retrieving the target intention in a search engine；
First transmission unit, for sending the web link list to the user.
15. information exchange processing unit as claimed in claim 12, which is characterized in that
The identification module, if specifically for being known in the target intention according to preset characteristic information library comprising session features
Information then knows the target intention for interaction intention type；
The pushing module, comprising:
Generation unit, for being generated and the matched feedback information of the target intention using the dialogue sample information library prestored；
Second transmission unit, for exporting the feedback information to the user speech.
16. information exchange processing unit as claimed in claim 12, which is characterized in that
The identification module, if specifically for being known in the target intention according to preset characteristic information library comprising instruction features
Information then knows that the target intention is behavior intention type；
The pushing module, comprising:
Call unit, for calling target application corresponding with the target intention；
Acquiring unit obtains corresponding target information for retrieving the target intention in the target application；
Third transmission unit, for sending the target application guidance interface for carrying the target information to the user.
17. information exchange processing unit as claimed in claim 16, which is characterized in that the pushing module, further includes:
Receiving unit, for receiving after sending the target application guidance interface for carrying the target information to the user
The open instructions that the user sends；
Switch unit, for being switched to the target application for carrying the target information, so that the user is to the target information
Carry out respective handling.
18. the information exchange processing unit as described in claim 11-17 is any, which is characterized in that the input information includes:
Text information, alternatively, voice messaging.
19. information exchange processing unit as claimed in claim 18, which is characterized in that when the input information is voice messaging
When, the acquisition module is specifically used for:
The voice messaging is converted into text information；
The text information is analyzed using preset semantic analysis model, obtains the target intention.
20. the information exchange processing unit as described in claim 11-17 is any, which is characterized in that further include:
Configuration module, for before the input information for receiving user, receiving the voice service open command that the user sends,
Virtual speech interaction models corresponding with the user are configured, the virtual speech interaction models are for cooperating man machine language's interaction
Interface and the user carry out interactive voice service.
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