CN105101128A - On-hook express mail sending method and device - Google Patents
On-hook express mail sending method and device Download PDFInfo
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- CN105101128A CN105101128A CN201410186352.0A CN201410186352A CN105101128A CN 105101128 A CN105101128 A CN 105101128A CN 201410186352 A CN201410186352 A CN 201410186352A CN 105101128 A CN105101128 A CN 105101128A
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Abstract
The embodiment of the invention provides an on-hook express mail sending method and a device. The method comprises steps: when a calling end initiates a conversation request to a called end, call signaling at least comprising the phone number of the calling end and a calling state is acquired; when the calling state shows that conversion between the calling end and the called end is abnormal, whether the phone number of the called end opens on-hook express mail service is judged; and when the phone number of the called end opens the on-hook express mail service, the on-hook express mail is sent to the calling end according to the phone number of the calling end. The on-hook express mail sending method provided by the embodiment of the invention is independent from other service, a calling center does not need to be built, the on-hook express mail service realization cost is reduced, and the on-hook express mail service can be realized simpler and more conveniently.
Description
Technical field
The present invention relates to communication technical field, particularly relate to a kind of method and the device that send on-hook express letter.
Background technology
Along with user is increasingly personalized to the demand of mobile communication, on-hook express letter is used by increasing user as a kind of personalized service, the correlation function of on-hook express letter integrated services voice and note, multimedia message, Real-Time Monitoring is carried out to caller client, enterprise and the low cost of incoming call client, high efficiency interaction can be realized, achieve the precision marketing of enterprise to self product and service.
At present, the realization of the fast communication service of on-hook, by building call center at called end, can monitor incoming information, after end of conversation, sends information to calling number; Can also being in the service business of position, bundle the fast telecommunication function of on-hook, when after end of conversation, by analyzing the positional information of calling subscriber, the neighbouring information opening the businessman of the fast communication service of on-hook being sent to calling subscriber.
As can be seen from the implementation process of the fast communication service of above-mentioned on-hook, the realization of the fast communication service of on-hook needs to build call center at called end, and the cost not only realized is higher, and is also unfavorable for the development of business.
Summary of the invention
The invention provides a kind of method and the device that send on-hook express letter, the problem that the cost in order to solve on-hook express letter in prior art is higher.
Its concrete technical scheme is as follows:
Send a method for on-hook express letter, comprising:
When calling terminal initiates call request to called end, obtain the call signaling at least comprising calling terminal telephone number and call state, described call state characterizes the talking state between calling terminal and called end;
When described call state characterizes the call exception between calling terminal and called end, judge whether described called end opens the fast communication service of on-hook;
When described called end opens the fast communication service of on-hook, according to described calling terminal telephone number, on-hook express letter is sent to described calling terminal, wherein, described on-hook express letter is note or multimedia message or net letter.
Optionally, when described call state characterizes the call exception between calling terminal and called end, judge whether described called end telephone number opens the fast communication service of on-hook, comprising:
When the call characterized between calling terminal and called end of the call state in described call signaling is abnormal communication, judge called end telephone number in described call signaling whether as monitored telephone number;
If when described called end telephone number is monitored telephone number, judge whether described called end telephone number opens the fast communication service of on-hook.
Optionally, when described called end opens the fast communication service of on-hook, according to described calling terminal telephone number, on-hook express letter is sent to described calling terminal, comprises:
When described called end telephone number opens the fast communication service of on-hook, according to described calling terminal telephone number in Preset Time, on-hook express letter is sent to described calling terminal.
Optionally, according to described calling terminal telephone number in Preset Time, on-hook express letter is sent to described calling terminal, comprises:
Obtain in described call signaling and characterize the call time that calling terminal initiates call request;
In described Preset Time after call time, according to described calling terminal telephone number, on-hook express letter is sent to calling terminal described in order.
Optionally, abnormal communication is specially described called end rejection or described called end nonreply.
Send a device for on-hook express letter, comprising:
Acquisition module, for when calling terminal initiates call request to called end, obtain the call signaling at least comprising calling terminal telephone number and call state, described call state characterizes the talking state between calling terminal and called end;
Determination module, during for characterizing the call exception between calling terminal and called end when described call state, judges whether described called end telephone number opens the fast communication service of on-hook;
Sending module, during for opening the fast communication service of on-hook at described called end telephone number, according to described calling terminal telephone number, is sent to described calling terminal by on-hook express letter.
Optionally, described determination module, specifically for when the call characterized between calling terminal and called end of the call state in described call signaling is abnormal communication, judges described called end telephone number whether as monitored telephone number; If when described called end telephone number is monitored telephone number, judge whether described called end telephone number opens the fast communication service of on-hook.
Optionally, described sending module, during specifically for opening the fast communication service of on-hook at described called end telephone number, according to described calling terminal telephone number in Preset Time, is sent to described calling terminal by on-hook express letter.
Optionally, described sending module, characterizing specifically for obtaining in described call signaling the call time that call is initiated in calling terminal calling, according to described calling terminal telephone number in the described Preset Time after call time, on-hook express letter being sent to calling terminal described in order.
Embodiments provide a kind of method sending on-hook express letter, the method comprises: when calling terminal initiates call request to called end, obtain the call signaling at least comprising calling terminal telephone number and call state; When the call state call characterized between calling terminal and called end is abnormal communication, judge whether state called end telephone number opens the fast communication service of on-hook; When called end telephone number opens the fast communication service of on-hook, according to calling terminal telephone number, on-hook express letter is sent to calling terminal.The method of the transmission on-hook express letter in the embodiment of the present invention can independent of other business, and not need to build call center yet, and what not only reduce the fast communication service of on-hook like this realizes cost, and also makes on-hook express letter business realizing more easy.
Accompanying drawing explanation
Fig. 1 is a kind of flow chart sending on-hook express letter in the embodiment of the present invention;
Fig. 2 is a kind of structural representation sending the device of on-hook express letter in the embodiment of the present invention.
Embodiment
In order to the realization solving the fast communication service of on-hook in prior art needs to build call center at called end, thus cause the fast communication service of on-hook to realize cost higher, and be also unfavorable for the problem of the development of business, embodiments provide a kind of method sending on-hook express letter, the method comprises: when calling terminal initiates call request to called end, obtain the call signaling at least comprising called end telephone number and call state; When the call state call characterized between calling terminal and called end is abnormal communication, judge whether state called end telephone number opens the fast communication service of on-hook; When called end telephone number opens the fast communication service of on-hook, on-hook express letter is sent to calling terminal.
Can independent of other business, and also do not needed to build call center by the method for the transmission on-hook express letter in the embodiment of the present invention, what not only reduce the fast communication service of on-hook like this realizes cost, and also makes on-hook express letter business realizing more easy.
Below by accompanying drawing and specific embodiment, technical solution of the present invention is described in detail.
Be illustrated in figure 1 a kind of method flow diagram sending on-hook express letter in the embodiment of the present invention, the method comprises:
S101, when calling terminal initiates call request to called end, obtains the call signaling at least comprising calling terminal telephone number and call state;
Realize the fast communication service of on-hook, then first need to carry out service handling to called end, if when enterprise needs to open on-hook fast communication service, company information can be synchronized to on-hook express letter operation system by the client management system of enterprise, company information is synchronized to short message server and multimedia message server simultaneously, certainly company information can also be synchronized to net letter platform, client can should edit net letter on net letter platform.Just telephone number is contained in company information.
Further, in order to can be real-time monitoring calling terminal and called end between talking state, in embodiments of the present invention at mobile switching centre (MobileSwitchingCenter, be called for short: MSC), monitoring modular is set, certainly, all monitoring modular is provided with in MSC corresponding to calling terminal and MSC corresponding to called end, monitoring modular in the MSC that calling terminal is corresponding is used for when calling terminal initiates call request, obtain the call signaling of calling terminal, calling terminal telephone number is at least contained in this call signaling, the calling initiation time, the information such as call state, certainly the monitoring modular arranged in the MSC that called end is corresponding is for monitoring the call signaling of called end, the telephone number of called end is at least contained in the call signaling of called end, the information such as call state, the monitoring module monitors of called end to call state can be busy state, nonreply state, rejection.
When being busy filling, nonreply state, rejection for call state, this illustrates that the call between calling terminal and called end is abnormal communication, when certain calling terminal and called end normal ON, then illustrates that calling terminal and called end are normal talking.
Further, in embodiments of the present invention, can also preserve telephone number in monitoring modular, that is monitoring modular can be monitored the telephone number preserved, and for the telephone number do not preserved, other telephone numbers then directly filter out.
As long as the call signaling of monitoring calling terminal that fixing monitoring modular just can be real-time and called end can be arranged among MSC from above-mentioned content.Owing to being all provided with MSC in current different communication network, therefore monitoring modular can be applied in multiple communication network in embodiments of the present invention, and detection module also can realize the monitoring of across a network, then the call signaling got according to monitoring modular determines whether to send on-hook express letter to calling terminal or called end, thus improves the scope of application of the fast communication service of on-hook.
S102, when call state characterizes the call exception between calling terminal and called end, judges whether called end telephone number opens the fast communication service of on-hook;
S103, when called end opens the fast communication service of on-hook, according to calling terminal telephone number, is sent to calling terminal by on-hook express letter.
In S102, as long as when the call that what call state in call signaling characterized is between calling terminal and called end is abnormal, such as called end nonreply, called end rejection, now judge whether called end number has opened the fast communication service of on-hook, namely determine whether called end telephone number has bound the fast communication service of on-hook, if called end telephone number has bound the fast communication service of on-hook, then send trigger message to short message server or multimedia message server or net telecommunications services device, calling terminal telephone number is contained in this trigger message, last short message server sends short message according to calling terminal telephone number to calling terminal, or multimedia message server sends multimedia message according to calling terminal telephone number to calling terminal, or net telecommunications services device sends multimedia message according to calling terminal telephone number to calling terminal.
In addition, if when saving the telephone number needing monitoring in monitoring modular, first this monitoring modular will judge called end telephone number that calling terminal is called out whether as one of telephone number preserved, and if so, then further judges the call state that the telephone number preserved is corresponding; If not then monitoring modular will no longer carry out next step operation.
Further, in order to avoid the fast communication service of on-hook causes interference to user, the time is initiated in the calling that further comprises calling terminal in the call signaling that the monitoring modular that therefore calling terminal is corresponding in embodiments of the present invention obtains.
When determining to need to send on-hook express letter to calling terminal, just initiate the time as an inspiration moment using this calling, then send on-hook express letter to calling terminal in the Preset Time after this inspiration moment, if exceed this Preset Time, then no longer send on-hook express letter to calling terminal.Such as allow to send on-hook express letter to calling terminal within after the calling terminal request of making a call 2 hours, if when still not sending on-hook express letter to caller in after call request 2 hours, then just no longer send on-hook express letter to calling terminal after.
In addition, in the above-described embodiment except can be send except on-hook express letter to calling terminal, can also be send on-hook express letter to called end, such as call between calling terminal and called end abnormal time, when judging whether called end has opened the fast communication service of on-hook, simultaneously also can judge whether calling terminal has opened the fast communication service of on-hook, if when calling terminal has also opened on-hook fast communication service, then send on-hook express letter according to called end telephone number to called end.
Illustrate below by concrete application scenarios.
Such as terminal first to terminal second initiate call request time, now terminal first is just as calling terminal, terminal second is as called end, call request through base station, base station controller is sent to MSC corresponding to terminal first, call request is sent to MSC corresponding to terminal second by MSC corresponding to terminal first after addressing.
Owing to being all provided with monitoring modular in MSC corresponding to terminal first and MSC corresponding to terminal second, monitoring modular in the MSC that terminal first is corresponding will get call signaling corresponding to terminal first, monitoring modular in the MSC that terminal second is corresponding, for obtaining call signaling corresponding to terminal second, just can parse the information such as number, call time, hang time, call state of the number of terminal first, terminal second from the call signaling got.
If terminal second due to other reasons do not connect or the calling of rejection terminal first time, call state now will be nonreply or rejection.Such on-hook express letter business platform is by determining whether the number of terminal second has opened the fast communication service of on-hook, if when terminal second has opened on-hook fast communication service, on-hook express letter business platform is by generation one trigger message, this trigger message will be sent to short message server or multimedia message server or net telecommunications services device, then the number according to terminal first is sent on-hook express letter to terminal first by short message server or multimedia message server or net information server, and the content of this on-hook express letter can be " phone temporarily can not replying now you ".
Certainly, while whether judgement terminal second opens the fast communication service of on-hook, also can judge whether terminal first has also opened the fast communication service of on-hook, if terminal first has also opened on-hook express letter, business platform will generate trigger message, this trigger message sends on-hook express letter for triggering short message server or multimedia message server or net information server to terminal second, the trigger message of generation is sent to short message server or multimedia message server or net telecommunications services device by last on-hook express letter business platform, the content of this on-hook express letter can be " terminal first you XX hour XX point of clockwise dial rang ".
Embodiment two:
A kind of method sending on-hook express letter in the corresponding embodiment of the present invention, the embodiment of the present invention additionally provides a kind of device sending the fast communication service of on-hook, be illustrated in figure 2 a kind of structural representation sending the device of on-hook express letter in the embodiment of the present invention, this device comprises:
Acquisition module 201, for when calling terminal initiates call request to called end, obtain the call signaling at least comprising calling terminal telephone number and call state, described call state characterizes the talking state between calling terminal and called end;
Determination module 202, during for characterizing the call exception between calling terminal and called end when described call state, judges whether described called end telephone number opens the fast communication service of on-hook;
Sending module 203, during for opening the fast communication service of on-hook at described called end telephone number, according to described calling terminal telephone number, is sent to described calling terminal by on-hook express letter.
Further, determination module 202 is specifically for when the call characterized between calling terminal and called end of the call state in described call signaling is abnormal communication in embodiments of the present invention, judges described called end telephone number whether as monitored telephone number; If when described called end telephone number is monitored telephone number, judge whether described called end telephone number opens the fast communication service of on-hook.
Further, sending module 203 in embodiments of the present invention, during specifically for opening the fast communication service of on-hook at described called end telephone number, according to calling terminal telephone number in Preset Time, is sent to described calling terminal by on-hook express letter.
Further, sending module 203 in embodiments of the present invention, characterizing specifically for obtaining in described call signaling the call time that call is initiated in calling terminal calling, according to calling terminal telephone number in the described Preset Time after call time, on-hook express letter being sent to calling terminal described in order.
The present invention describes with reference to according to the flow chart of the method for the embodiment of the present invention, equipment (system) and computer program and/or block diagram.Should understand can by the combination of the flow process in each flow process in computer program instructions realization flow figure and/or block diagram and/or square frame and flow chart and/or block diagram and/or square frame.These computer program instructions can being provided to the processor of all-purpose computer, special-purpose computer, Embedded Processor or other programmable data processing device to produce a machine, making the instruction performed by the processor of computer or other programmable data processing device produce device for realizing the function of specifying in flow chart flow process or multiple flow process and/or block diagram square frame or multiple square frame.
These computer program instructions also can be stored in can in the computer-readable memory that works in a specific way of vectoring computer or other programmable data processing device, the instruction making to be stored in this computer-readable memory produces the manufacture comprising command device, and this command device realizes the function of specifying in flow chart flow process or multiple flow process and/or block diagram square frame or multiple square frame.
These computer program instructions also can be loaded in computer or other programmable data processing device, make on computer or other programmable devices, to perform sequence of operations step to produce computer implemented process, thus the instruction performed on computer or other programmable devices is provided for the step realizing the function of specifying in flow chart flow process or multiple flow process and/or block diagram square frame or multiple square frame.
Although describe the preferred embodiments of the present invention, those skilled in the art once obtain the basic creative concept of cicada, then can make other change and amendment to these embodiments.So claims are intended to be interpreted as comprising preferred embodiment and falling into all changes and the amendment of the scope of the invention.
Obviously, those skilled in the art can carry out various change and modification to the present invention and not depart from the spirit and scope of the present invention.Like this, if these amendments of the present invention and modification belong within the scope of the claims in the present invention and equivalent technologies thereof, then the present invention is also intended to comprise these change and modification.
Claims (9)
1. send a method for on-hook express letter, it is characterized in that, comprising:
When calling terminal initiates call request to called end, obtain the call signaling at least comprising calling terminal telephone number and call state, described call state characterizes the talking state between calling terminal and called end;
When described call state characterizes the call exception between calling terminal and called end, judge whether described called end opens the fast communication service of on-hook;
When described called end opens the fast communication service of on-hook, according to described calling terminal telephone number, on-hook express letter is sent to described calling terminal, wherein, described on-hook express letter is note or multimedia message or net letter.
2. the method for claim 1, is characterized in that, when described call state characterizes the call exception between calling terminal and called end, judges whether described called end telephone number opens the fast communication service of on-hook, comprising:
When the call characterized between calling terminal and called end of the call state in described call signaling is abnormal communication, judge called end telephone number in described call signaling whether as monitored telephone number;
If when described called end telephone number is monitored telephone number, judge whether described called end telephone number opens the fast communication service of on-hook.
3. the method for claim 1, is characterized in that, when described called end opens the fast communication service of on-hook, according to described calling terminal telephone number, on-hook express letter is sent to described calling terminal, comprises:
When described called end telephone number opens the fast communication service of on-hook, according to described calling terminal telephone number in Preset Time, on-hook express letter is sent to described calling terminal.
4. method as claimed in claim 3, is characterized in that, according to described calling terminal telephone number in Preset Time, on-hook express letter is sent to described calling terminal, comprises:
Obtain in described call signaling and characterize the call time that calling terminal initiates call request;
In described Preset Time after call time, according to described calling terminal telephone number, on-hook express letter is sent to calling terminal described in order.
5. the method for claim 1, is characterized in that, abnormal communication is specially described called end rejection or described called end nonreply.
6. send a device for on-hook express letter, it is characterized in that, comprising:
Acquisition module, for when calling terminal initiates call request to called end, obtain the call signaling at least comprising calling terminal telephone number and call state, described call state characterizes the talking state between calling terminal and called end;
Determination module, during for characterizing the call exception between calling terminal and called end when described call state, judges whether described called end telephone number opens the fast communication service of on-hook;
Sending module, during for opening the fast communication service of on-hook at described called end telephone number, according to described calling terminal telephone number, is sent to described calling terminal by on-hook express letter.
7. device as claimed in claim 6, it is characterized in that, described determination module, specifically for when the call characterized between calling terminal and called end of the call state in described call signaling is abnormal communication, judges described called end telephone number whether as monitored telephone number; If when described called end telephone number is monitored telephone number, judge whether described called end telephone number opens the fast communication service of on-hook.
8. device as claimed in claim 6, is characterized in that, described sending module, during specifically for opening the fast communication service of on-hook at described called end telephone number, according to described calling terminal telephone number in Preset Time, on-hook express letter is sent to described calling terminal.
9. device as claimed in claim 8, it is characterized in that, described sending module, the call time that call is initiated in calling terminal calling is characterized specifically for obtaining in described call signaling, according to described calling terminal telephone number in described Preset Time after call time, on-hook express letter is sent to calling terminal described in order.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201410186352.0A CN105101128A (en) | 2014-05-05 | 2014-05-05 | On-hook express mail sending method and device |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201410186352.0A CN105101128A (en) | 2014-05-05 | 2014-05-05 | On-hook express mail sending method and device |
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| CN105101128A true CN105101128A (en) | 2015-11-25 |
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| CN201410186352.0A Pending CN105101128A (en) | 2014-05-05 | 2014-05-05 | On-hook express mail sending method and device |
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| CN115065946A (en) * | 2022-06-29 | 2022-09-16 | 北京飞天经纬科技股份有限公司 | Short message sending method, device, equipment and medium |
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