CN104978682A - Method and device for implementing service by E-business platform - Google Patents
Method and device for implementing service by E-business platform Download PDFInfo
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- CN104978682A CN104978682A CN201510406376.7A CN201510406376A CN104978682A CN 104978682 A CN104978682 A CN 104978682A CN 201510406376 A CN201510406376 A CN 201510406376A CN 104978682 A CN104978682 A CN 104978682A
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Abstract
The invention discloses a method and a device for implementing service by an E-business platform. The method comprises: service information is collected from service providers, the collected service information is input into the E-business platform and a working account number is distributed to each service provider; a system administrator combines service items to design commodities; a user registers and logs in on the E-business platform; the user browses and selects corresponding commodities and service providers, and submits an order to complete payment to generate a corresponding form; a corresponding service order is generated in the background of the system and the generated service order is sent to the working account numbers of the service prodders, so that the service providers update progress information of the service items at any time, and the system administrator audits the progress information; and after the service delivery is completed, the user carries out scoring comment. The method and the device for implementing service by the E-business platform have the beneficial effects that the user can quickly inquire the service progress and can accept pushing of relevant information.
Description
Technical field
The present invention relates to electric business's service field, particularly a kind ofly carry out the method for serving and device by electric business's platform.
Background technology
The method that tradition finds supplier has common wholesale market, brand proxy business and sells formula supplier etc. on a commission basis.For common wholesale market, there is common wholesale market in each city, and common wholesale market is also the simplest method of the source of goods, but a lot of seller can ignore this simple method, and sight is turned to the original producton location of commodity.The advantage of common wholesale market is updating decision, wide in variety, and shortcoming is easy supply shortage, and quality is wayward.The advantage of brand proxy business is that the source of goods is stablized, and regular, commodity not easily run out of goods, and its shortcoming upgrades slowly, and price is relatively high.For selling formula supplier on a commission basis, its advantage saves trouble, and shortcoming is that commodity are not handled, and product blame control, and more complicated of communicating with client easily obtains bad evaluation.When serving, user can not inquiry service progress and the propelling movement accepting relevant information quickly.
Summary of the invention
The technical problem to be solved in the present invention is, above-mentioned user for prior art can not inquiry service progress and accept the defect of propelling movement of relevant information quickly, provide a kind of user can quickly inquiry service progress and accept relevant information propelling movement carry out the method for serving and device by electric business's platform.
The technical solution adopted for the present invention to solve the technical problems is: construct a kind of method of being undertaken serving by electric business's platform, comprise the steps:
A) collect information on services to service supplier, and described information on services is entered into described electric business's platform, simultaneously for each service supplier distributes a work account; Described information on services comprises service ability, service item, cost price and sale price;
B) system manager carries out matched combined to described service item, designs the commodity that electrical supplier platform front end is shown and sold;
C) user carries out registering and logs in described electric business's platform by browser on described electric business's platform;
D) described user browses and selects corresponding goods and services supplier on described electric business's platform, submits to order to complete payment, and generates corresponding list;
E) system background generates and serves list accordingly, and in automatic or manual mode by the single work account to service supplier of single for described service group, described service supplier is by the progress msg of its work account update service project at any time, described system manager audits described progress msg, and described user passes through the current service schedule of described electric business's platform real time inspection;
F) described system background is furnished with micro-telecommunications services number, and described user carrys out the progress of inquiry service by paying close attention to described micro-telecommunications services number and accepts the propelling movement of relevant information;
G), after service offering completes, described user to be given a mark to described service by described electric business's platform and comments on.
Undertaken in the method for serving of the present invention by electric business's platform, described step D) comprise further:
D1) described user browses and selects corresponding goods and services supplier on described electric business's platform;
D2) described electric business's platform calculates dealing money according to the valuation rule of setting and pricing formula;
D3) described user submits order to, and described system background is edited described order and audited, and generates corresponding list according to concrete process of exchange situation; The information flow in complex transaction process and cash flow situation is record in described list.
Undertaken in the method for serving of the present invention by electric business's platform, quotation before described process of exchange comprises transaction, sign a contract under line, collect in advance, collection, monthly payment plan, partial refund and use various ways combined payment.
Undertaken in the method for serving of the present invention by electric business's platform, when described user on described electric business's platform, commodity or service are inquired the price or send bid operation time, the inquiry of described user or the demand of bidding are sent to the work account of described service supplier by described system background automatically, are given a response voluntarily by described service supplier to the inquiry of described user or the demand of bidding.
The invention still further relates to a kind of device realizing carrying out above by electric business's platform the method for serving, comprising:
Supplier management module: for collecting information on services to service supplier, and described information on services is entered into described electric business's platform, simultaneously for each service supplier distributes a work account; Described information on services comprises service ability, service item, cost price and sale price;
Grouping of commodities design module: for making system manager carry out matched combined to described service item, designs the commodity that electrical supplier platform front end is shown and sold;
Electricity business platform login module: carry out registering on described electric business's platform for making user and log in described electric business's platform by browser;
Commodity transaction module: for making described user browse on described electric business's platform and select corresponding goods and services supplier, submits to order to complete payment, and generates corresponding list;
Service offering module: generate for making system background and serve list accordingly, and in automatic or manual mode by the single work account to service supplier of single for described service group, described service supplier is by the progress msg of its work account update service project at any time, described system manager audits described progress msg, and described user passes through the current service schedule of described electric business's platform real time inspection;
Progress queries message push module: for making described system background be furnished with micro-telecommunications services number, described user carrys out the progress of inquiry service by paying close attention to described micro-telecommunications services number and accepts the propelling movement of relevant information;
Service evaluation module: after completing for making service offering, described user to be given a mark to described service by described electric business's platform and comments on.
In device of the present invention, described commodity transaction module comprises further:
Browse selection unit: browse on described electric business's platform for making described user and select corresponding goods and services supplier;
Dealing money computing unit: calculate dealing money according to the valuation rule of setting and pricing formula for making described electric business's platform;
List generation unit: for making described user submit order to, described system background is edited described order and audited, and generates corresponding list according to concrete process of exchange situation; The information flow in complex transaction process and cash flow situation is record in described list.
In device of the present invention, quotation before described process of exchange comprises transaction, sign a contract under line, collect in advance, collection, monthly payment plan, partial refund and use various ways combined payment.
In device of the present invention, when described user on described electric business's platform, commodity or service are inquired the price or send bid operation time, the inquiry of described user or the demand of bidding are sent to the work account of described service supplier by described system background automatically, are given a response voluntarily by described service supplier to the inquiry of described user or the demand of bidding.
Implement of the present inventionly to carry out the method for serving and device by electric business's platform, there is following beneficial effect: because system background is furnished with micro-telecommunications services number, user carrys out the progress of inquiry service by paying close attention to micro-telecommunications services number and accepts the propelling movement of relevant information, user can be made like this to inquire about the progress of current service quickly and easily, so user can inquiry service progress and the propelling movement accepting relevant information quickly.
Accompanying drawing explanation
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, be briefly described to the accompanying drawing used required in embodiment or description of the prior art below, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.
The process flow diagram of Fig. 1 to be the present invention by electric business's platform undertaken method in the method for serving and device embodiment;
Fig. 2 is that in described embodiment, user browses and selects corresponding goods and services supplier on electric business's platform, submits to order to complete payment, and generates the particular flow sheet of corresponding list;
Fig. 3 is the structural representation of device in described embodiment.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, be clearly and completely described the technical scheme in the embodiment of the present invention, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, the every other embodiment that those of ordinary skill in the art obtain under the prerequisite of not making creative work, all belongs to the scope of protection of the invention.
To be undertaken by electric business's platform in the method for serving and device embodiment in the present invention, it carries out the process flow diagram of the method for serving as shown in Figure 1 by electric business's platform.In Fig. 1, the method should being undertaken serving by electric business's platform comprises the steps:
Step S01 collects information on services to service supplier, and information on services is entered into electric business's platform, simultaneously for each service supplier distributes a work account: in this step, information on services is collected to service supplier, and information on services is entered into electric business's platform, simultaneously for each service supplier distributes the work account of a system background, to support that follow-up transaction is bidded, served the workflows such as payment.Above-mentioned information on services comprises the information such as service ability, service item (service item that service supplier can accept), cost price and sale price.It is worth mentioning that, the present embodiment supports the multi-to-multi mapping relations between multiple service supplier and multiple service item.Namely each service supplier can corresponding multiple service item, and each service item also can corresponding multiple service supplier.
Step S02 system manager carries out matched combined to service item, design the commodity that electrical supplier platform front end is shown and sold: in this step, system manager can carry out flexible matched combined to the service item of each typing, and designing can the electrical supplier platform front end commodity showing and sell.
Step S03 user carries out registering and logs in electric business's platform by browser on electric business's platform: in this step, and user registers on electric business's platform, and logs in electric business's platform by browser.
Step S04 user browses and selects corresponding goods and services supplier on electric business's platform, order is submitted to complete payment, and generate corresponding list: in this step, for browsing, selecting the commodity of shape shadow and concrete service supplier on electric business's platform, submit order to, complete payment, and generate corresponding list.
Step S05 system background generates and serves list accordingly, and in automatic or manual mode by the single work account to service supplier of single for service group, service supplier is by the progress msg of its work account update service project at any time, system manager audits progress msg, user is by the current service schedule of electric business's platform real time inspection: in this step, transaction completes, after entering into the delivery stage, system background can generate and serve list accordingly, in automatic or manual mode by the single work account to service supplier of single for service group, service supplier is by its work account, the progress msg of update service project at any time, system manager can audit the information that service supplier submits to, user by log in electric business's platform can real time inspection to current progress.
Step S06 system background is furnished with micro-telecommunications services number, user carrys out the progress of inquiry service by paying close attention to micro-telecommunications services number and accepts the propelling movement of relevant information: in this step, system platform is also furnished with micro-telecommunications services number, user is by paying close attention to micro-telecommunications services number, just can the progress of inquiry service more easily, and accept the propelling movement of relevant information.
After step S07 service offering completes, user to be given a mark to service by electric business's platform and comments on: in this step, after service offering completes, after service offering completes, and user to be given a mark to service by electric business's platform and comments on.So user can inquiry service progress and the propelling movement accepting relevant information quickly.
For the present embodiment, above-mentioned steps S04 also can refinement further, and the process flow diagram after its refinement as shown in Figure 2.In Fig. 2, above-mentioned steps S04 comprises further:
Step S41 user browses and selects corresponding goods and services supplier on electric business's platform: in this step, and user browses commodity on electric business's platform, and selects corresponding commodity and concrete service supplier.
Step S42 electricity business platform calculates dealing money according to the valuation rule of setting and pricing formula: commodity may include multiple service item, partial service project is optional, each service item may have different service suppliers to provide, different service suppliers charges when providing same service item may be different, therefore the price of commodity is not fixing, but variable.The service type commodity of some complexity, also may adopt a set of special charging method.System background is that above-mentioned situation provides support, can depth-set valuation rule and pricing formula, a price range or several prices will be seen when user browses commodity price, along with user selectes service item and supplier, accurate dealing money can be calculated in real time.In this step, electric business's platform calculates dealing money according to the valuation rule of setting and pricing formula.
Step S43 user submits order to, system background is edited order and is audited, and generate corresponding list according to concrete process of exchange situation: in this step, user submits order to, system background is edited order and the operation such as examination & verification, and generate corresponding list according to concrete process of exchange situation, be recorded in information flow in complex transaction process and cash flow situation by list well-documented history.Quotation before above-mentioned concrete process of exchange comprises transaction, sign a contract under line, collect in advance, collection, monthly payment plan, partial refund and use various ways combined the situations such as payment.It is worth mentioning that, the electric business's platform in the present embodiment also also supports that other marketing channels (as sold under line) produce the backstage typing of order and merge management simultaneously.
It is worth mentioning that, when user on electric business's platform, commodity or service are inquired the price or send bid operation time, the inquiry of user or the demand of bidding are sent to the work account of service supplier by system background automatically, are given a response voluntarily by service supplier to the inquiry of user or the demand of bidding.
The present embodiment also relates to a kind of device realizing carrying out above by electric business's platform the method for serving, and its structural representation as shown in Figure 3.In Fig. 3, this device comprises supplier management module 1, grouping of commodities design module 2, electric business's platform login module 3, commodity transaction module 4, service offering module 5, progress queries message push module 6 and service evaluation module 7; Wherein, information on services for collecting information on services to service supplier, and is entered into electric business's platform by supplier management module 1, simultaneously for each service supplier distributes a work account; Above-mentioned information on services comprises service ability, service item, cost price and sale price; Grouping of commodities design module 2 carries out matched combined for making system manager to service item, designs the commodity that electrical supplier platform front end is shown and sold; Electricity business platform login module 3 carries out registering for making user and logs in electric business's platform by browser on electric business's platform; Commodity transaction module 4 is browsed for making user and selects corresponding goods and services supplier on described electric business's platform, submits to order to complete payment, and generates corresponding list; Service offering module 5 serves list accordingly for making system background generate, and in automatic or manual mode by the single work account to service supplier of single for service group, service supplier is by the progress msg of its work account update service project at any time, system manager audits progress msg, and user passes through the current service schedule of electric business's platform real time inspection; Progress queries message push module 6 is furnished with micro-telecommunications services number for making system background, and user carrys out the progress of inquiry service by paying close attention to micro-telecommunications services number and accepts the propelling movement of relevant information; Service evaluation module 7 is for after making service offering complete, and user to be given a mark to service by electric business's platform and comments on.So user can inquiry service progress and the propelling movement accepting relevant information quickly.
In the present embodiment, commodity transaction module 4 comprises further browses selection unit 41, dealing money computing unit 42 and list generation unit 43; Wherein, browse selection unit 41 browse on electric business's platform for making user and select corresponding goods and services supplier; Dealing money computing unit 42 calculates dealing money for making electric business's platform according to the valuation rule of setting and pricing formula; List generation unit 43 submits order to for making user, and system background is edited order and audited, and generates corresponding list according to concrete process of exchange situation; The information flow in complex transaction process and cash flow situation is record in above-mentioned list.Quotation before above-mentioned process of exchange comprises transaction, sign a contract under line, collect in advance, collection, monthly payment plan, partial refund and use various ways combined the situations such as payment.
In the present embodiment, electricity business platform is also provided with supplier and bids module (not shown), this supplier bid the effect of module be when user on electric business's platform, commodity or service are inquired the price or send bid operation time, the inquiry of user or the demand of bidding are sent to the work account of service supplier by system background automatically, are given a response voluntarily by service supplier to the inquiry of user or the demand of bidding.
Under the certain situation of the present embodiment, for the ease of the management in real work, this electric business's platform is also provided with organizational structure administration module (not shown), the effect of this organizational structure administration module is the workflow according to system, include a series of task and list newly-built, the operation such as edit, submit to, audit, appoint and complete, system background can arrange different account roles and organizational structure relation, the management in convenient real work.
In a word, in the present embodiment, because system background is furnished with micro-telecommunications services number, user carrys out the progress of inquiry service by paying close attention to micro-telecommunications services number and accepts the propelling movement of relevant information, user can be made like this to inquire about the progress of current service quickly and easily, so user can inquiry service progress and the propelling movement accepting relevant information quickly.
The foregoing is only preferred embodiment of the present invention, not in order to limit the present invention, within the spirit and principles in the present invention all, any amendment done, equivalent replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (8)
1. carried out a method of serving by electric business's platform, it is characterized in that, comprise the steps:
A) collect information on services to service supplier, and described information on services is entered into described electric business's platform, simultaneously for each service supplier distributes a work account; Described information on services comprises service ability, service item, cost price and sale price;
B) system manager carries out matched combined to described service item, designs the commodity that electrical supplier platform front end is shown and sold;
C) user carries out registering and logs in described electric business's platform by browser on described electric business's platform;
D) described user browses and selects corresponding goods and services supplier on described electric business's platform, submits to order to complete payment, and generates corresponding list;
E) system background generates and serves list accordingly, and in automatic or manual mode by the single work account to service supplier of single for described service group, described service supplier is by the progress msg of its work account update service project at any time, described system manager audits described progress msg, and described user passes through the current service schedule of described electric business's platform real time inspection;
F) described system background is furnished with micro-telecommunications services number, and described user carrys out the progress of inquiry service by paying close attention to described micro-telecommunications services number and accepts the propelling movement of relevant information;
G), after service offering completes, described user to be given a mark to described service by described electric business's platform and comments on.
2. method of being undertaken serving by electric business's platform according to claim 1, be is characterized in that, described step D) comprise further:
D1) described user browses and selects corresponding goods and services supplier on described electric business's platform;
D2) described electric business's platform calculates dealing money according to the valuation rule of setting and pricing formula;
D3) described user submits order to, and described system background is edited described order and audited, and generates corresponding list according to concrete process of exchange situation; The information flow in complex transaction process and cash flow situation is record in described list.
3. method of being undertaken serving by electric business's platform according to claim 2, it is characterized in that, quotation before described process of exchange comprises transaction, sign a contract under line, collect in advance, collection, monthly payment plan, partial refund and use various ways combined payment.
4. according to claims 1 to 3 any one, carry out the method for serving by electric business's platform, it is characterized in that, when described user on described electric business's platform, commodity or service are inquired the price or send bid operation time, the inquiry of described user or the demand of bidding are sent to the work account of described service supplier by described system background automatically, are given a response voluntarily by described service supplier to the inquiry of described user or the demand of bidding.
5. realize the device being carried out the method for serving by electric business's platform as claimed in claim 1, it is characterized in that, comprising:
Supplier management module: for collecting information on services to service supplier, and described information on services is entered into described electric business's platform, simultaneously for each service supplier distributes a work account; Described information on services comprises service ability, service item, cost price and sale price;
Grouping of commodities design module: for making system manager carry out matched combined to described service item, designs the commodity that electrical supplier platform front end is shown and sold;
Electricity business platform login module: carry out registering on described electric business's platform for making user and log in described electric business's platform by browser;
Commodity transaction module: for making described user browse on described electric business's platform and select corresponding goods and services supplier, submits to order to complete payment, and generates corresponding list;
Service offering module: generate for making system background and serve list accordingly, and in automatic or manual mode by the single work account to service supplier of single for described service group, described service supplier is by the progress msg of its work account update service project at any time, described system manager audits described progress msg, and described user passes through the current service schedule of described electric business's platform real time inspection;
Progress queries message push module: for making described system background be furnished with micro-telecommunications services number, described user carrys out the progress of inquiry service by paying close attention to described micro-telecommunications services number and accepts the propelling movement of relevant information;
Service evaluation module: after completing for making service offering, described user to be given a mark to described service by described electric business's platform and comments on.
6. device according to claim 5, is characterized in that, described commodity transaction module comprises further:
Browse selection unit: browse on described electric business's platform for making described user and select corresponding goods and services supplier;
Dealing money computing unit: calculate dealing money according to the valuation rule of setting and pricing formula for making described electric business's platform;
List generation unit: for making described user submit order to, described system background is edited described order and audited, and generates corresponding list according to concrete process of exchange situation; The information flow in complex transaction process and cash flow situation is record in described list.
7. device according to claim 6, is characterized in that, quotation before described process of exchange comprises transaction, sign a contract under line, collect in advance, collection, monthly payment plan, partial refund and use various ways combined payment.
8. the device according to claim 5 to 7 any one, it is characterized in that, when described user on described electric business's platform, commodity or service are inquired the price or send bid operation time, the inquiry of described user or the demand of bidding are sent to the work account of described service supplier by described system background automatically, are given a response voluntarily by described service supplier to the inquiry of described user or the demand of bidding.
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